This family-friendly hotel comes with top entertainment for children and a laid-back pool scene for adults.
This place has got family holidays nailed, thanks to a great pool scene that includes a splash park. And between May and October, it’s a Thomson Family Resort, which means top kids’ clubs and child-friendly shows.
Dining highlights include a seafront tapas bar and a grill that looks like something out of the 1001 Arabian Nights. There’s a good sports line-up here, too, with things like 5-a-side football and tennis.
TripAdvisor Traveller Rating
Based On 954 reviews
- Official Rating
Family holidays designed by the experts
- Thomson Kids’ Clubs
- Thomson crèches
- Parent & baby facilities
- Guinness World Records Days
- Family entertainment
- Free infant luggage allowance
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast and dinner.
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Daytime snacks, sandwiches, ice-cream and cake.
Facilities ► View all
3 outdoor pools
You've got a choice of 3 pool areas here. There's a sporty looking number, ideal for doing some laps to keep in shape. Or just chill out on the spacious sun terraces and take a cooling dip.
There really is hours of entertainment for little ones in this fountain and slide filled shallow pool. Even better there are sunbeds you can keep a watchful eye from, plus there's another pool right next to it for older ones and family fun.
Thomson Kids' Club May to 16th October
Designed for 3 to 11 year olds, Thomson Kids’ Club offers 2 hours of activities, 5 or 6 days a week. And that includes at least 3 evenings. It’s split into sections, with Tots for 3 to 5 year olds, Team for 6 to 8s, and Tribe for 9 to 11s. Best of all, most kids’ clubs activities are completely free. And outside of peak season, there are parent and toddler sessions 3 days a week, too. For your peace of mind, all Thomson Kids’ Club staff have advance DBS checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times.
Rooms► View all
Twin room sleeps up to 4 and has a kettle and 1 double or 2 twin beds plus a sofa-bed with pull-out bed as required. Rooms are split-level with 3 steps. Pool-view and Sea-view rooms are available.
connecting twin room with pool view
Connecting twin room with pool view sleeps up to 4 and has a kettle and 1 double or 2 twin beds plus a sofa-bed with pull-out bed as required. Rooms are split-level with 3 steps. To have a connecting room you'll need to book 2 of this room type.
TripAdvisor Reviews Show more reviews »
Recently visited with my partner and 2 year old daughter. Stressful time upon arriving at gran canaria airport as our buggy went missing, took ages to locate and when we did our transfer bus had left us! Thomson reps in the airport not friendly or helpful!! Finally arrived at the hotel over 3 hours late and checked in no problem. Got to our room and to our surprise it had been let out as a courtesy room so to say the least we was very annoyed at this point! Received another room within 10 mins do all was well! We seemed to be one family out of a handful that had ' blue bands' on and to our knowledge this distinguished is as English which is disgusting! Our money is just as good as the swedes that seemed to be the majority! Also read another recent review about the blue bands! The rep at the resort needs to smile abit more and have abit more patience to people's queries. Overall we would return to this hotel but during the summer months when there will be more Brits holidayingMore
Our stay november 2014 A GOOD CHOICE
try to book rooms that are high or to one side they are quitter as some noise can be heard from evening entertainment we had 206 perfect .staff all excellent nothing too much trouble, ,All food superb all meals with adult area in dining room, so much freshly cooked and a variety no one would be disappointed. only one thing when the Thompson rep found we wanted to hire a car to explore the island he had no interest in us. our trip out were varied and interesting the hotel staff suggested places to go with directions ( Thompson rep take note sorry no commission but respect from your guests)More
stuart3030, kedington haverhill
Second time around
Stayed for one week at this hotel for the second time,at this time of year not many Brits at this hotel as I think it is geared up for Scandinavians ( it's what you make of it that matters ) the hotel is clean and tidy , the staff are very friendly and work hard. The food is a very very good standard you will not go hungry plenty to choose from, only bad point is a lot of kids running round bigger adult area only needed. Entertainment not much for Brits this time of year. Bedroom clean and tidy good maid service ( room 505 ) good sea view . On the whole a good hotel for us if going with children go in summer months, will go again. Thanks More
Nigel B, Dorset, United Kingdom
Just what we ordered!!
We picked this as a weeks break at the beguining of December. we booked halfboard as this suits us and a sea view room. The view was to die for. Our room on the 7th floor was large enough that we were happy to spend time in it relaxing. One light bulb was out, and a window lock loose. We mentioned it and within an hour, a maintenance man was there and fixed both. The food was good, it was a buffet with plenty of variety. There was an adult only eating area, which we used most of the time. The children had there own buffet bar, which took some of the pressure off of ours, but it still was busy. The pools were all outside, the one favoured by the families was warmer, the quieter pool I used was colder, but ok for my lane swims. They work hard to entertain the children, and not sure if it was a scandanavian school break time, but there were lots of them. It is geared to families with children 0 to say 8 years old. The evening entertainment started early for the children. The adult entertainment should have started at 9 15 but did not start on time We felt this was rather a late time to start. On the negative side, our room was on a split level, with three steps down to the living area, which meant we had a view from the sleeping area as well which was good, but if you had children or adults with balance problems, there are no balastrade along the low wall and no handrail. It wouldn't cost much to sort out this problem. We hired a car for three days in the middle which was just right to get a flavour of the island. We are a couple in our 60's, but we say don't be put off by this being geared towards families, we had a great holiday. (We Emailed prior to going requesting a high level room and asked if Irons and hairdryers were in the rooms. A reply confirmed the room would be high level, a hairdryer was standard, an iron was not, but we were told one would be in our room, and it was. What more could we want. Thank you)More
Brian G, Berkeley, United Kingdom
Would recommend, would return!
Just got back from an all inclusive week at this hotel. There is little that I would change here, the staff were all friendly and helpful, the hotel was clean, tidy and well decorated. The pool area and food areas had a swarm of staff always tidying and cleaning. A maid service was available every day and they also did a good job. The food area plentiful and there was such a huuuge selection that I would defy anyone to day there was nothing that they could find to eat.....A couple of tips though.....At peak times the food hall could be noisy and a bit rushed, like a canteen. You can take your food and eat in the terrace area or in the other, Los Nidos restaurant which was a lot more pleasant experience, especially in the evenings. The only things that I would change would be the reserved sun bed situation! Ok for us in November but I'd imagine a tad annoying and difficult mid season. Although the pool side rules state no reserving beds with a towel etc, this rule was not enforced and from early (7am!) in the mornings towels would appear at the "prime" spots, the reservists did not appear til mid/late morning which meant there were rows and rows of unusable beds which seemed unfair and very tempting to throw said towels in the pool! This aside, we had a very enjoyable time. We work hard and expect a lot for our money, this didn't disappoint. We would return again happily. Have fun!More
Tess20102010, Tavistock, United Kingdom
Things To Do View all »
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