Hotel Orquidea  

This family-friendly hotel comes with top entertainment for children and a laid-back pool scene for adults.

This place has got family holidays nailed, thanks to a great pool scene that includes a splash park. And between May and October, it’s a Thomson Family Resort, which means top kids’ clubs and child-friendly shows.

Dining highlights include a seafront tapas bar and a grill that looks like something out of the 1001 Arabian Nights. There’s a good sports line-up here, too, with things like 5-a-side football and tennis.

TripAdvisor Traveller Rating

Based On 944 reviews

  • Official Rating
  • 1Building
  • 11Floors
  • 255Rooms
  • 3Lifts

Family Resorts

Family holidays designed by the experts

  • Thomson Kids’ Clubs
  • Thomson crèches
  • Parent & baby facilities
  • Guinness World Records Days
  • Family entertainment
  • Free infant luggage allowance

Find out more about Family Resorts »

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner.  Selected local-brand alcohol, soft drinks, tea and coffee.  Daytime snacks, sandwiches, ice-cream and cake.

Half Board

Buffet breakfast and dinner.   

Facilities ► View all

3 outdoor pools

You've got a choice of 3 pool areas here. There's a sporty looking number, ideal for doing some laps to keep in shape. Or just chill out on the spacious sun terraces and take a cooling dip.

Splash pool

There really is hours of entertainment for little ones in this fountain and slide filled shallow pool. Even better there are sunbeds you can keep a watchful eye from, plus there's another pool right next to it for older ones and family fun.

Thomson Kids' Club May - 16 Oct

Designed for 3 to 11 year olds, Thomson Kids’ Club offers 2 hours of activities, 5 or 6 days a week. And that includes at least 3 evenings. It’s split into sections, with Tots for 3 to 5 year olds, Team for 6 to 8s, and Tribe for 9 to 11s. Best of all, most kids’ clubs activities are completely free. And outside of peak season, there are parent and toddler sessions 3 days a week, too. For your peace of mind, all Thomson Kids’ Club staff have advance DBS checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times. From May to 16th October.

Rooms► View all

connecting twin room with pool view

Connecting twin room with pool view sleeps up to 4 and has a kettle and 1 double or 2 twin beds plus a sofa-bed with pull-out bed as required. Rooms are split-level with 3 steps. To have a connecting room you'll need to book 2 of this room type.

superior twin room

Superior twin room sleeps up to 4 and has a kettle, flatscreen TV, DVD player - DVD library in reception, welcome snack pack on arrival, upgraded furniture and soft furnishings, bathrobe and bathroom amenities. with 1 double or 2 twin beds plus a sofa-bed with pull-out bed as required. Rooms are split-level with 3 steps.

TripAdvisor Traveller Reviews Show more reviews »

Wouldn't go back!

Overall the holiday wasn't bad, however the room was awful! It was tiny! The room was billed as a family room, sleeping 4! When we arrived there were two single beds pushed together to make our double bed. The single bed for our son was actually a camp bed which was placed at the couch at the sitting area, meaning we couldn't use the sitting area. But worst of all was the cotbed being positioned directly below the aircon unit - which is dangerous! Also the split level room layout was poor and quite hazardous! Overall entirely unsuitable for a young family. When we highlighted our concerns to the Thomson staff on site they couldn't care less. This was very surprising, as we have always found Thomson staff to be good, interested, caring, etc. On a positive the entertainment team were great, the food was ok and the pool good also - although incredibly busy! More suited for young couples as opposed to families. Wouldn't go back to the hotel!More

TheZacDaddy, Glasgow

Perfect Family Holiday

Following a straight forward flight to Gran Caneria we were welcomed with a nice drink of fizz and quickly checked in. The room was lovely and spacious with a separate lounge area and sleeping area and a good size balcony. we had also upgraded to a sea view room which we certainly got. Food throughout the stay was faultless! My son has a soya and milk intolerance and all food at every meal is clearly labelled using a key which they had displayed. There as also a special diets bit at breakfast with gluten free biscuits, soya milk, gluten free bread etc ect. If staying all inclusive you are also entitled to 1 free night at the tavern by the sea ( Spanish tapas restaurant) which is defiantly worth using. Pools were plenty big enough for the amount of people. Pool towels provided and can be changed twice a week. We never had any problems getting sunbeds in the week we were there. Only downside to to pools were the fact they were not heated. This didn't stop us or many others enjoying a splash! The beach is ok, you have to pay for the sun beds but you can take your towels from the pool to the beach. Very pebbly entrance to the sea until the tide goes out. The area is ok. There are a few shops to look around including a supermarket just outside the door. We also regularly walked along the coastal path to the coconut bar for a drink and ice cream in the afternoon. Maspolomas is also only a 30 min bus ride (from right outside the hotel) which is just 2€ per adult, beautiful beach, dunes and plenty of shopping! Overall a great stay and we may well return!More

Steph H,

Great Holiday

October 2012. Very well run hotel. Staff Friendly and helpful. Huge selection of food. Crowded with sunbeds round the pools, but always found a place. Beach doesn't look great in the photos, but it's great beach for swimming in the sea; Sandy underfoot. Despite not being a fan of hotel style entertainment, I could not help but enjoy the evening shows because of the energy and talent of the entertainment staff. Room was a decent standard.More

sj1732,

Overall a great first family beach holiday

We had a 2 week all inclusive stay at this hotel at the end of August into the beginning of September. Ages: 3 (almost 4 years old), 2 years old 32 and 35. We booked a few months in advance with Thomson and had a coach transfer. The hotel Orquidea was the first stop so we were at the hotel about 30minutes from collecting our at bags at the airport. Rooms The rooms are split level so be careful if you have small children and come in from the pool/beach/shower with wet feet they could easily split down the stairs. If I am honest we found the room quite grubby and the beds (for us) were really quite hard. The first week the cleaners seem to come everyday and make the beds, change towels (if required) empty the bins and sweep the floor. The second week they barely came at all and 2 days before we left we had to put the sign on the door as the bins were overflowing and the floor was quite sandy (despite me trying to wipes it over with baby wipes a couple of times daily) There was a cot in the room and a sofa bed that would have slept 2, there was a further bed which was Super Kingsize and there was still enough room for us all. The TV channels are a bit rubbish as was the picture, we didn't watch much TV though unless we took lunch back to our room for the children to have a siesta. We did however take an iPad and a cable and played our own films through the TV which has a HDMI slot though the volume was really quite low. Pools The pools are great, 2 larger pools and a children's (toddler pool) and a baby splash area - plenty to keep the kids entertained. the pools were closed on a couple of occasions due to "accidents" but aside from that no issues with the pools whatsoever only to say that other holidaymakers could make ti better for everyone is they actually put some of their rubbish in the bins that are scattered around!!!! If you want a sun bed in a specific place and you go during peak season be prepared to join the saddo's putting towels out at 6am as you wont get a bed otherwise. Especially if you have children and you wanted to lounge close by and watch them in the pool, we learned this sad fact the day after arriving. Fortunately I went running early most mornings (when it was coolest) so I put our towels out then. I will never for the life of me understand why people without children need to sit right by the front of the children's pool anyway!!! Quite a few people smoking around the children's pool also - which is disgusting this should be banned. Sorry if you want to pollute your own childrens airways thats fine but dont do it to mine. The entertainment around the pool was a bit repetitive, but the children loved it and it was certainly energetic and fun. Restaurants/Snacks Plenty of variety. Lots of fruit vegetables and different meats daily. Small poolside snack area (chips, sandwiches,hot dogs etc) was good if you didn't want to head into the lunchtime restaurant. Overall I'd say the food was very nice. Ice pops and small ice cream tubs available all day by the pool. Bar(s) Neither of us are big drinkers so we never used this at all - sorry Evening Entertainment Pretty much the same every night, personally i found it quite boring. A children's bit, almost same songs & dancing every night, followed by bingo and then another show. We never stayed after the Bingo as my children aren't ones to sit down and watch something that they aren't interested in. I cant comment on it any further than that. Sorry Play Area(s) There are 2 of these within the main hotel and they were clean and tidy. Generally we found it a bit hot during the day so our girls were loathe to play there, they preferred the beach or the pool. There is another small play area with swings a few minutes walk along the sea wall (see hotel map) Gym/Spa The gym is a total sweat box - no aircon. It really is very hot especially if you are planning to use the treadmill. I run roughly 5k 5 times a week and I really struggled to run 5k on the treadmill. needless to say I only did this once and then ran along the seawall at about 6/7am instead. Hotel Shop Very good selection for children, the inflatable's proved very popular and good prices. If you want snack, sweets or suncream use the shop just over the road outside the main hotel entrance as its much much cheaper. Trips We only done one trip, which was the yellow submarine. The journey is fairly long but the children loved the submarine. We were allowed some time in the town there and at the beach so take a small towel etc. Overall I would recommend this hotel, the food and facilities are good even though in places it was a bit grubby (by the pool at times and in the rooms). Would I go here again? Probably not but only because I like to try different places.More

Louise G,

Excellent but basically closed half way thru the holiday

The Orquidea was highly recommended to us by a colleague. When we arrived the hotel was excellent, clean and buzzing. Its position was very quiet in its own little village but proved to be no problem to get about on the local buses. The enterainment crew were amazing. They kept everyone going and the kids club was not only a great place but the kids loved it. All of this was in week one. At the start of week two, we woke up to find the hotel basically empty and like the hotel was closed. this carried on for a few days when we started to find that a Dutch element was happening. This meant change of everything... Entertainment was not in multi language.. kids club didnt exist... daytime activities were poor and one language and certainly not inviting.. Basically the hotel went from brilliant to poor..More

Duncan C, Muir of Ord, United Kingdom

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