When it comes to family holidays the Hotel Orquidea really hits the nail on the head. It’s part of the Thomson Family Resorts collection from May to 15th October, so it comes with a Thomson Kids’ Club and a crèche. Plus, because the property is set in gardens, with lawns stretching to a beach, there’s plenty of space. Before you get to the beach, though, the pool area will stop you in your tracks. It’s home to three big swimming pools and terraces surrounded by palms. On the food front, breakfast and dinner are served in the main buffet restaurant, where chefs show-cook as you eat. At lunchtime, the pool bar is really popular, thanks to the picture windows that overlook the pool. When you want a change, there’s an à la carte grill in the gardens. The rooms are split-level but, if you want a bit more space, you can upgrade to a family suite. Superior rooms, meanwhile, come with flatscreen TVs and DVD players.
Based on 203 reviews
- Official Rating
Created for families, with leading childcare and entertainment
- Thomson Kids’ Clubs
- Thomson crèches
- Parent & baby facilities
- Guinness World Records Days
- Family entertainment
- Free infant luggage allowance
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Daytime snacks, sandwiches, ice-cream and cake.
Facilities► View all
3 outdoor pools
You've got a choice of 3 pool areas here. There's a sporty looking number, ideal for doing some laps to keep in shape. Or just chill out on the spacious sun terraces and take a cooling dip.
There really is hours of entertainment for little ones in this fountain and slide filled shallow pool. Even better there are sunbeds you can keep a watchful eye from, plus there's another pool right next to it for older ones and family fun.
Thomson Kids' Club
Designed for 3 to 11 year olds, Thomson Kids’ Club offers 2 hours of activities, 5 or 6 days a week. And that includes at least 3 evenings. It’s split into sections, with Tots for 3 to 5 year olds, Team for 6 to 8s, and Tribe for 9 to 11s. Best of all, most kids’ clubs activities are completely free. And outside of peak season, there are parent and toddler sessions 3 days a week, too. For your peace of mind, all Thomson Kids’ Club staff have advance CRB checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times. From May to 15th October.
Rooms ► View all
Twin room sleeps up to 4 and can be sold as a single. Rooms has a kettle and 1 double or 2 twin beds plus a sofa-bed with pull-out bed as required. Most rooms are split-level with a number of steps. Pool-view and Sea-view rooms are available.
twin room with pool view
Twin room with pool view sleeps up to 4 and has a kettle and 1 double or 2 twin beds plus a sofa-bed with pull-out bed as required. Most rooms are split-level with a number of steps.
TripAdvisor Reviews Show more reviews »
Thomson needs to rethink the star rating 2/3 star tops
Just returned from our winter break with our two children aged 3 & 10 and we were very dissappointed with this Hotel as the brochure pictures looked good. Firstly the room we were given (122) I wouldn't of kept my dogs in it, and that is not exaggerating. It was tired, bathroom was dirty, beds were uncomfortable, constant smell of sewage and it was noisy. The pool area was quite nice but could of done with some type of matting down, as kids and adults were slipping all over on the wet slippery tiles around the pool. But on a positive note there was plenty of beds and plenty of space, so you weren't sat on top of each other. Also if you have a young family don't go this time of the year as they are not allowed to join in with the kids club as it's scandanavian ran and they won't allow UK children to join in. My 10 year daughter wanted to join in, and we were told sorry she can't because you are English. Found this hard to take but just bit my tongue and walked away. A few positives about the Hotel is the food is quite good and the staff are very friendly and helpful.More
Davros2011, Norton, uk
Fantastic if travelling with young kids, avoid if not!
This is a fantastic hotel to visit with children. We went in mid November 2013 with our 2 year old daughter and had a lovely time. The hotel has a couple of playground areas, good kids pool, kids buffet area in the restaurant, ramps everywhere so no problems with pushchairs and evening entertainment for children from 7:30pm (kids disco, shows etc). There is a separate baby room, which has a cot, books, a tv etc. We didn't use it much, but I imagine it would be very useful if travelling with a younger child as it provides somewhere to feed, a safe quiet area etc. Transfer time from the airport is very short, 20 mins approx. The food in the restaurant was very good given that it was a buffet, and there were plenty of highchairs. Staff were all friendly and the communal areas were clean, and the room was a good standard. I was worried as most of the standard rooms are split level and I was concerned our daughter might fall, but ours wasn't (it was a room with an arched roof on one of the staggered top floors, if I was to go again with a toddler I would ask for one of these). Directly opposite the hotel is a small commercial area, with a few restaurants and shops. There is a small supermarket opposite, and a larger one a couple of minutes walk away so no problems to buy nappies etc when away. The beach is a couple of minutes walk away at the back of the hotel, not a great beach as black sand (as expected) but ok. There isn't much else around, but we got a taxi to Playa del Ingles which was less than 10 Euros, and there are other areas to visit a short taxi ride away. The only thing I would have changed is more English speaking guests there as it would have been nice for our daughter to speak to other children - the vast majority of guests were Swedish. It also meant the evening entertainment was geared towards the Swedish speaking guests, which was not an issue but perhaps would be with older kids. I heard that in the summer peak season Thomson run a kids club and do the entertainment etc, so it might just be because we were off season. Overall, a great holiday which I would really recommend when travelling with children. I would personally avoid if I wasn't with children, but there were separate areas in the restaurant which were adults only and different swimming pools so you can find more peaceful areas if you want to.More
81MrsS, Nottingham, United Kingdom
Fun.... but not relaxing!!
Just got back from two week holiday. I'm not going to run the place down even though after first couple of days we had had enough. We had a sea view room on 10th floor, great view but had a constant smell of sewage, even that high up, got moved to 6th floor in an upgraded room so was happy how hotel dealt with that. Entertainment team were the best I have seen, always on the go from about 11a.m to midnight, special thanks to Rossy Essex and Silly Milly and of course Big Daddy. Pool can get very crowded, largely due to the Swedish and Germans who were staying in accommodation surrounding the hotel coming in to use the facilities, Personal space doesn't seem to mean anything to them as they just put their sun beds on top of you, recommend reserving beds at 7:30a.m, even though signs say "no reserving" everyone does it. All in all we had a great time and the food was great but we would have preferred somewhere a bit more quiet, Kids seemed to really enjoy the kids club aswell.More
steveomu, Jersey, United Kingdom
Great for kids....not for adults
Just been on a 2 week holiday with my girlfriend which is our last holiday together before our baby is expected in March . We love gran caneria and was advised by thompsons on this hotel after we told them the above. The hotel is a great family hotel and was full of kids even though it wasn't school holiday season so everyday was chaos around the pool with screams and crying!! As long as you get up early you can go down the bottom where the adults tend to sunbath. Buffet is ok but on the 2nd week we wanted to go out for better food with taste. Entertainment on the nights is ok but is mostly for the kids and then an hour for adults but that's to be questioned if I'm honest! Rossy and Milly put in 100% everyday for those that want to play games on the day time and the entertainment they host and take part in on the night time. A few bars and restaurants outside but it was very quiet and we got taxis down to melonares which is brilliant and where we will be staying next year - with the baby!!! Lots of Germans arrived on the 2nd week so issues began with getting sun beds in the quiet part. Hotel was clean and rooms cleaned everyday. No free wifi unless you wanted to pay for it. Pool is freezing and the beach was naff with black sand and pebbles!! Overall if you have kids between 5 - 8 and if it's the same holiday reps then I would recommend a week. If your going as a couple then I would not suggest this hotel/complex. More
mrshakeyuk, Birmingham, United Kingdom
I was a little worried after reading some reviews so was very very pleased when we arrived. It was just out of school hols due to work I do so it was comfortably busy. Food brilliant, hotel very clean, silly mildly and rossy essex entertainment team were fab. Downside was black sand and water from beach but to be honest it was much cooler & more fun around pool for kids. We went as a family with our 2 sons ages 5 and 8. They can't wait to go back next year. Lots to do in the day so didn't need to leave the complex. Did take a bus ride to player de ingles beach which was simples! Overall it was a lovely family weeks holiday!More
Dudette2013, Ilminster, United Kingdom
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