This family-friendly hotel comes with top entertainment for children and a laid-back pool scene for adults.
This place has got family holidays nailed, thanks to a great pool scene that includes a splash park. And between May and October, it’s a Thomson Family Resort, which means top kids’ clubs and child-friendly shows.
Dining highlights include a seafront tapas bar and a grill that looks like something out of the 1001 Arabian Nights. There’s a good sports line-up here, too, with things like 5-a-side football and tennis.
Based on 860 reviews
- Official Rating
Family holidays designed by the experts
- Thomson Kids’ Clubs
- Thomson crèches
- Parent & baby facilities
- Guinness World Records Days
- Family entertainment
- Free infant luggage allowance
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast and dinner.
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Daytime snacks, sandwiches, ice-cream and cake.
Facilities ► View all
3 outdoor pools
You've got a choice of 3 pool areas here. There's a sporty looking number, ideal for doing some laps to keep in shape. Or just chill out on the spacious sun terraces and take a cooling dip.
There really is hours of entertainment for little ones in this fountain and slide filled shallow pool. Even better there are sunbeds you can keep a watchful eye from, plus there's another pool right next to it for older ones and family fun.
Thomson Kids' Club May - 16 Oct
Designed for 3 to 11 year olds, Thomson Kids’ Club offers 2 hours of activities, 5 or 6 days a week. And that includes at least 3 evenings. It’s split into sections, with Tots for 3 to 5 year olds, Team for 6 to 8s, and Tribe for 9 to 11s. Best of all, most kids’ clubs activities are completely free. And outside of peak season, there are parent and toddler sessions 3 days a week, too. For your peace of mind, all Thomson Kids’ Club staff have advance DBS checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times. From May to 16th October.
Rooms► View all
connecting twin room with pool view
Connecting twin room with pool view sleeps up to 4 and has a kettle and 1 double or 2 twin beds plus a sofa-bed with pull-out bed as required. Most rooms are split-level with a number of steps. To have a connecting room you'll need to book 2 of this room type.
superior twin room
Superior twin room sleeps up to 4 and has a kettle, flatscreen TV, DVD player - DVD library in reception, welcome snack pack on arrival, upgraded furniture and soft furnishings, bathrobe and bathroom amenities. with 1 double or 2 twin beds plus a sofa-bed with pull-out bed as required. Most rooms are split-level with a number of steps.
TripAdvisor Reviews Show more reviews »
Excellent for families with children - very impressed!
We came on holiday as a group in August - me, my hubby, my parents and my 2 young children (age 2 & 6) - what an amazing holiday!! This hotel is fantastic - you arrive and there is a TUI sign on - which instantly shows you that TUI have branded this hotel, and are proud of this. The transfer is 15 mins from airport - brilliant for the kids. Arrival - we were given an arrival drink of sparkling wine or orange juice - how lovely :) and the reception team were wonderful, so welcoming, friendly and kind. We booked a family room, which consisted of living area with a sofa bed, a separate lounge with a double bed, and a separate bedroom for the kids which also had a cot in. It had a beautiful sea view and balcony in each room. Thomson reps were amazing -so full of energy and smiles - nothing was too much trouble! There are excellent Thomson facilities for kids - we put our 2 year old in the creche for 2 hours everyday - it was fab, just like a her nursery back home. There is a Thomson kids club we used for our 6 year old - to book your child in, you need to go to the registration desk at the pool the day before the session between 1.30pm - 2pm to book in and secure a place. My child got a place everyday and had a great time. The restaurant was very busy with families, and you had to find your own table, but this was fine, there are plenty of seats and tables available, including an outdoor area. The food was outstanding - the best buffet selection I have ever come across- full compliments to the chef team - amazing!! There is a tapas restaurant on site - if you booked with Thomson, you get 1 free dinner night in there - so make sure to ask your rep and take full advantage of this, as the restaurant gets booked! There are 3 pools including a childrens splash pool - all brilliant! The most awesome thing about this hotel, is that you can have a different holiday everyday - you can either sit round the pool and get involved in the entertainment, or if you fancy a quiet day you can go it on the beach, as the hotel is right on the beach! Sunbeds on the beach cost â¬3 but it is worth it for the odd day to spend at the beach. Sunbeds round the pool- these are all free and there are more than enough for everyone - HOWEVER, I found it really disgusting that fellow Brits where getting up from 6.30am onwards to reserve them close to the pool - are you mad?? seriously ridiculous that people are so sad on holiday that they need to get up to save beds, when there are always more than enough! I got up at 8am and there were still lots of beds left. You people getting up at 6.30am are bonkers! Enterainment - the Thomson team were brilliant for the kids disco and entertainment - special shout out to Lisa Lollipop, Steady Eddie and Courtney Krush! The only negative thing about the entertainment, was when Thomson the dog came on, he talked for a very long time a short story, and the kids and adults lost interest - there wasnt much point in him talking, he would have been better off just coming on a hugging and dancing with the kids, the story was pointless. I need to say, if there are any tv producers working for Nickelodeon, Milkshake or any other kids tv - you must go and see Lisa Lollipop - she is outstanding, and actually becomes a character for the kids - she is special and needs to be snapped up by kids tv - a truly special talent. We would 100% return next year - thank you to everyone at the Hotel Orquida & Thomson team - you guys are AMAZING. Well done!More
Princesskate270, London, United Kingdom
Nice hotel, shame about the cockroaches
Whilst I wouldn't say this was a bad hotel, there are several basic things which could be fixed to make it much better. For a start, the pool area is way too crowded. They claim that you can't reserve sunbeds but by 10am pretty much every bed is reserved. Considering this is a family hotel, I would expect more poolside parasols for young children to seek shade; in actual fact you need to get up at 6am to reserve one. Secondly, the pool area is not cleaned sufficiently. They seem to hose it down each night but not particularly well. There are sticky patches (as in your flip flops will stick to them and come off your feet) from spilled drinks and ice creams. There are also numerous cockroaches (dead and alive) loitering around the outer pool area. The poolside toilets are disgusting and on two occasions children simply used the pool as a toilet (i.e. trunks dropped, standing on the poolside, openly peeing into it). To be fair, this is the fault of the parents not the hotel, but still not pleasant. The food was nice, and there's a wide selection plus different themed nights. The evening entertainment was slightly bizarre. Acts seem to want to semi-strip to "you sexy thing" and "leave your hat on" with alarming regularity. Again, given the family nature of this hotel, this seems in poor taste. The holiday was okay, as always you make the best of what you're given; but I won't be going back.More
Great Family holiday
Stayed for first 2 weeks in August so peak holiday time and we were family of 2 adults and our 2 boys aged 11 & 9. Have stayed at a Thomsons super family hotel (Bonaire) before in Cala Bona in Majorca so knew what sort of holiday to expect. Overall we have had a fantastic time and have based this review on what we expected before we travelled (I.e. I expected a family hotel to have a lot of kids!!). We found the rooms really good (requested and got floor 6 - room 616 - based on previous comments). We knew that there wasn't a separate bedroom but due to the stepped floor level it did actually feel partly separated and gave us our own space. Rooms were constantly cleaned and bonus was great walk in shower with proper shower screen and not a net curtain! View of pool and Ocean were superb. Food was really good and varied. Lose a few pounds before you come, especially due to the breakfast choices! We ate in the restaurant most lunch times and had the great salad choices, but you could just eat at the snack bar and eat your burgers/pizza/toasties etc whilst doing the quiz at the shaded stage area. Evening meals also offered great variety. Pools were great and were good sizes. Yes they got busy during course of day but what do you expect. One of the pools was closed a couple of times later in the day due to accidents but that's not the hotels fault and they did the correct thing in closing it. Biggest issue was the sun bed situation. Not a problem in getting one, in fact you could get some at any stage of the day but the preferred slots were taken in the early hours. We found in week 1 we could come down at about 7.30 but by week 2 those same spots were taken by 6.15 and these weren't even the pool side or parasol ones so goodness knows what time people were reserving those. It was usual situation where some large families were reserving over 10 but then didn't always use them to midday. Only suggestion would be to operate either a walk around where staff remove if nobody using by a certain time or even do something similar to Bonaire hotel where nobody can get until 8am. Just confirms this is now a British thing as majority of hotel was Brits with some Scandinavians. Entertainment was fab for the kids and ok for adults. Don't expect West End shows - this is a holiday hotel. The Thomson staff actually put on the best shows -the effort the entertainment staff put in is fantastic and they are great during day and at night, especially with the kids. Yes, the early part of the night is your repetitive dances/tunes but it is aimed at keeping those younger children entertained. We didn't do any trips so location was ok for us as we had pool and as it is based on beach then you can just pop into the sea for a change. Also located 15 mins from airport so no long coach journey after the flight. Overall, would we return. Yes we would as we had a great family holiday. The biggest compliment I can give is that it is a match for Bonaire in Cala Bona and travel time is similar if you add flight and coach transfer. If you want to go out on evening then Bonaire wins due to location but if you plan to stay in hotel then price wise I would choose Orquidea. Thanks to Thomsons and hotel staff for a fantastic stay.More
Mark W, Leeds, United Kingdom
- To big with small spaces around swimming pool and beach - Dirty in public toilets -To much noise in the evening - Food regular - Staff friendly - Rooms regular for 4 stars? - Cleanness of rooms regular -I would bever book again in that hotelMore
Well I don't know where reviewer Trendy Sussex went but this hotel is totally the opposite of her review! Let's start by saying this is a FAMILY RESORT! Which means it's all based around the kids and keeping them entertained. We went for 10 nights 4/08/14 to 14/08/14 ROOM: Very clean, beds were firm but that's a personal choice as we found them quite comfortable. Room cleaned most days and towels when ever you wanted them changed, just leave them in the bath and they will be exchanged. Bathroom sink was slow to drain, informed reception as was sorted within 30 mins! FOOD: The food was amazing! Everyday in the main restaurants the choice was endless, pasta, all the cold meats, hot meats are "live cooked" and put onto serving trays, so always hot, cheeses, carvery, salads, different fishes, soups, all breads, uncut etc even spices if you wanted them. I found myself wandering around, deciding what to have. The dessert section is just the same with all your yogurts, cakes, ice cream, mousse, fresh fruit, even a chocolate fountain and marshmallows. So yes the food would become repetitive as everything imaginable was available, everyday. Just choose something different! DRINK: All drinks available, soft drinks (Fanta lemon, orange, Coca cola, orange juice, apple and tropical etc) were on the free vend pumps in all restaurants. Teas and coffees are also available. The beer (Tropical) was on a self serve pump in the pool bar area. All spirits were served by efficient, friendly bar staff which wasn't a problem. POOL AREA: The 2 main pools were adequate in size, which unless you are an Olympic swimmer and need an Olympic size swimming pool as Trendy Sussex needs, then they are perfect. Also a shallow kids pool with a water filled barrel on the top of the slides which soaks the kids every 10 mins or so, which the kids seemed to love. All pools and surrounding areas were cleaned everyday, as I witnessed as I had to get up early (05:30) as there was 18 of us in our party and needed 12 beds. The poolside toilets were cleaned regularly (every few hours), yes the floor of the poolside toilets were wet at times as people go in there wet from the pool. Activities around pool start approx 11:30 with water aerobics, which the Thomson Reps make fun with silly dances etc and all ages enjoy. Then Water Polo and party in the pool in the afternoon. The Thomson Reps couldn't work any harder (Big Daddy, Lisa Lollypop, Steady Eddie, Courtney Crush and all the others) all deserve a pay rise as they don't stop keeping everyone entertained ALL day and have so much energy. There is a spa area, gym etc which you had to pay for if so required. EVENING ENTERTAINMENT: Entertainment started at approx 19:00 with the Thomson kids clubs which went on till 20:45 ish. Then Bingo, if you like that sort of thing which was between 200 - 300 euro prize for a full house so was worth a go. Then the main entertainment be it a magician, acrobats, dancers, hypnotist or some evenings, silly games etc run by the Reps. One of the best was the Thomson Reps show which made everyone laugh. All the entertainment was finished by no later than 23:30 so NOT LATE as Trendy Sussex suggested. If you wanted to back to your room early (21:00), like my mother and sister in law, along as you keep the balcony door closed you won't hear any noise. SURROUNDING AREA: Yes it's set in quiet town with only a few restaurants and shops in courtyard square but only a 8 euro taxi ride into main town and beach. So not really problem as you don't want to be in the noisy town. As I said earlier, this is a Thomson FAMILY RESORT (which is splashed all over the Thomson Brochure) which provides EXCELLENT FAMILY ENTERTAINMENT for families with young children. Our party of 18, ages ranged from 1 year old to 65 year old and everyone of us enjoyed it. Don't moan if you go there as a couple saying there were too many kids, it's like me booking a quiet and friendly apartment and then moaning there isn't any entertainment.More
HappyHolidays180, Dartford, United Kingdom
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All prices shown are updated once every morning and therefore could change at any time during the day. All prices shown are per person and are based on 2 adults sharing unless otherwise stated. When selecting an offer you will be asked to enter in the number of adults and children travelling, the applicable price will then be displayed based on your chosen party size.
Online savings - Refers to an online discount of 10% on August and 9% on September & October on holidays and applies to the basic adult cost before supplements. Available on package holidays booked online departing between 1st May 2014 and 31st October 2014 Online discount only applies to package holidays booked on firstchoice.co.uk and does not apply to flight only, accommodation only and tailor made flight+hotel bookings. Online discount is not combinable with free Child Places.
Free child places - Free kids offer applies to new bookings only, on selected summer 2014 holidays, subject to limited availability. Only 1 free kids place is available in each selected hotel room or selected apartment type or villa with 2 full paying adults. Other children must pay the full brochure price. Available on First Choice holidays only. Free child places may not be combinable with other discounts.