Families have plenty to keep them busy at this hotel. And grown ups will love the extra pools, restaurant and chill-out area they can exclusively use when they book an adults-only room.
Getting to the beach is easy here – steps lead straight to it. Meanwhile, the tropical gardens are home to four big pools – three of them are just for over 18s staying in the adults-only rooms. There's a big buffet restaurant for families, and a place exclusively for guests staying in the adults-only section, too.
On top of pools and restaurants, the grounds are home to tennis courts, a children’s petting farm, and an adults-only wellness area. In the evenings, live acts take centre stage.
TripAdvisor Traveller Rating
Based On 3256 reviews
- Official Rating
- Lifts: 2 in the main building
Holidays in premium hotels
- 4T and 5T hotels
- Minimum 4/5 Trip Advisor score
- Luxury properties
- 20kg luggage allowance on Thomson Airways
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. 1 visit to the à la carte restaurant is included, and, if staying in the adults-only section, 1 visit to the Mediterranean restaurant. Unlimited local alcoholic beverages and soft drinks 10.00-23.00. Afternoon tea also available. Snacks, cakes and pastries at set times. Ice-cream 11.00-17.00.
Facilities ► View all
This is a large pool and sits next to the children's pool, so you can keep an eye on the little ones from the comfort of your sunbed. It's heated in winter and there's a sun terrace with sunbeds.
La Choza Mediterranean à la carte restaurant
Open for Mediterranean buffet breakfast, lunch and dinner, either on the sun terrace or indoors. You'll be able to help yourself to the buffet lunch or order snacks such as pizza, hot dogs, hamburgers and sandwiches. This restaurant is also home to show cooking, where you can watch dishes being prepared right in front of you. Come the evening, this place turns into an over 18s à la carte restaurant that's just for guests staying in the adults-only rooms. One visit per stay is included when you book into the adults-only area, and a reservation is required. This place comes with a dress code for dinner, it's trousers and a shirt with sleeves for gentlemen.
You've got a Turkish bath, Zen area, sauna, whirlpool and gym. And there's a variety of massages to pick from too.
Rooms ► View all
Adult's Area Suite with Sea View and Terrace
These suites are in the adults-only area of the hotel and come with king-size beds. A separate lounge area offers a seating area and a small table and two chairs. You also get your own terrace with sunloungers and views overlooking the Atlantic Ocean.
Twin Room with Balcony or Terrace
These twin rooms come with twin beds and a sofa-bed or similar. The sliding door opens out to a balcony or terrace. Your room comes with satellite TV.
TripAdvisor Reviews Show more reviews »
Two great weeks in a fantastic hotel!
Well, would you Adam and Eve it....here's another glowing review for this ideally situated hotel....I've been back home four days but my brain is still there soaking up the sun and having a completely chillaxin' time...I just close my eyes and remember.... But I digress dear reader. My original booking was, as usual, for the Fuerteventura Princess next door (see previous reviews) where, up until July 15th, they offered excellent naturist facilities. But, alas, no more. So thanks to a TA review in early July which confirmed those facilities were being withdrawn, I managed to change my booking...and I am so glad I did as the Club Jandia is a far superior hotel and still has a quiet naturist area. All in all it's been a fantastic two weeks and I cannot understand the many negative comments in other reviews. The food is varied, excellent and plentiful, catering for many different tastes. The staff are hardworking, constantly changing the areas they work. There is continuous work in progress maintaining the buildings and the gardens. The whole site is beautifully laid out but please be aware that, as at the FP, anyone with mobility difficulties will struggle. My room in the adults only section was spacious and bright with a large balcony and sea view. I was left two 1.5 litre bottles of water each day even though adequate supplies were available poolside. Towels and bedding were changed regularly and my room cleaned daily. The sun shone and the sea was blue...and I had nothing to complain about. Even checking in at 10.45pm as one of a coach load of guests, there were eight, YES EIGHT!, receptionists to deal with us and it took no longer than twenty minutes at the most complete with a glass of cava. The two Thomson reps Shaun and Emma offered excellent service and advice and were always around for a chat. I booked a catamaran trip with them from Morro Jable which was unbelievable.....dolphins swimming alongside us and a delicious lunch of smoked salmon, prawns, salad and steak with free flowing wine..just a taster of how the other half live! So thanks to everyone at Club Jandia Princess...i had a great time and will definitely be back!More
peter W, 187059
Amazing Holidays....with windsurf, relaxing and music!!!!!
I cannot agree with any of the negative reviews . We have just returned from wonderful 10 days in Fuertevenrua ! Our room was lovely. 4127, clean spacious with a great view over the ocean. We watched many beautiful sunrise and I could see the children doing windsurf in the surfclub down the beach, while I relaxed and chilled out in the adults area, simply lovely and relaxing!!! The staff is amazing really friendly and very hard working. Food is good and there was always plenty of choice. We had everyday lunch in la choza which Is all day open, you can sit outside and have the ocean views . We spent a lot of time at the beach doing all kind of sport activities, as Windsurf, Cat sailing and so on. As there is a great sailing school just down the Robinson Club. Also I have several massages in the adult area, simply great. Also the children had a lot of fun with the Club activities, they are 11 ! We had the best time ever so all I would say is ignore the moaners and negative reviews . It's a fabulous hotel and we will be returning.More
Won't be back
This is not a 4* hotel by a long shot. Customer service is appalling unless you have upgraded to have a black wristband, which was NOT made clear on TUI website. Food in the main restaurant is average, the ambience is reminiscent of feeding time at the zoo. Can't even get bottled water from the bars if you have a silver wrist band. And you also get ignored by the staff who look at your wristband before your face. A la carte meals are good, but again, unless you have a black wristband, be prepared to wait until last. Entertainment... animation team good, but could make more of an effort to engage with guests. Also, checking out of the room, to be done before 11am, don't bother asking for late checkout, presumably because I don't have a god damn black wrist band!! Not happy guests, won't stay in another princess hotel, in fact I am so unhappy that I have cancelled my booking for another princess hotel next April! Stuck here until Saturday and feel no one gives a monkey's backside about the fact that we are far from happy!More
Great Relaxing Break - with couple of issues
Firstly having read some of the reviews I began to feel a bit concerned. But I must say that we had a great holiday albeit with a couple of issues I think the Hotel and the Holiday companies need to address to make it even better. The good points first - room we had in block 9(101) in the Adult area you could not fault - large comfortable bed, excellent bath & shower and being on the ground floor we had outside space with table and chairs, under cover leading on to grass. Room was maintained well and was always spotless on our return in the early evening - we also had replacement water every other day even though we were only on Silver Band ( more on the banding later). The pools were excellent we preferred the Chill out pool with the swim up bar. Yes if you look very closely there are a couple of places where you can see some wear and tear but in general the place is spotless and the grounds are kept in very good condition. Food - I can not believe in the main dining room that anyone could not put together a decent well balanced meal every night - yes is it a buffet but with 'live' cooking areas where various meats are cooked - there are themed nights (Chinese ,Canarian etc.) They are catering for a lot of people so you cannot expect Michelin Star food.I would recommend the La Chosa Restaurant for lunch - you can have a light salad with sardines or full BBQ experience with decent Burgers, steaks, etc. It is also good for those who want a late Breakfast after 9-30 am- yes it is mainly outside with great views over the beach and shoreline and so yes there are a few birds looking for a meal - but only a few can't really blame the Hotel for that perhaps people expect they should employ snipers to shoot them on first sight - it really wasn't a problem. What do people honestly expect for £100 a day average cost in the Adult Area you get 3 meals a day if you want plus all the drinks you want - plus and comfortable room , plus the excellent pool facilities , some entertainment ( some good some not so this is down to personal taste - was not a fan of the mimed musicals but some of the singers and duets in the Reception bar were excellent) plus they have flown you there and back - pretty good value in my book. A few issues that could be easily sorted just have Two Bands - one for family area and one for Adult area - same drinks for everybody! While it did not bother me having a Silver Band - the Local Beer on tap is great , the local Brandy mixed with Coke is perfectly fine, the Cava is great the Wine in the restaurant is not the best but drinkable. Only a few cocktails and none made with Whisky - I survived despite this though! Black Band envy was evident from a few - they have choice of better spirits and a bit more decent wine served by the bottle in the restaurants, bottled coke rather than on tap and bottled water rather than served in a glass or plastic cups by the pools - but they have also paid a lot more. Why don't they just offer this to everyone at the time of booking - the German guests were nearly all exclusively Black Band Bandits because the Hotel is marketed that way to them and they will pay - This is mainly TUI and Thomson hotel so the same company marketing the Hotel in different ways to different customers. But after already paying once you arrive we were not given the option to upgrade either. I must say that at the Bars the service level was the same it was just the choice of drinks were different - as for the person given Beer in a warm glass I would have complained but in my experience the Barmen/women worked their socks off and I was treated the same as the Blank Band Bandits.I personally would have paid more to have black band option at the time of booking but this is not clearly stated when I booked. But don't let this put you off if you are not with Children then I would recommend the Adult area option as this does give you 4 pool options (one naturist if you like to swing your bits) plus use of Spa and Sauna. Not much around the Hotel so don'y book if you want to have other bars restaurants close by - There is a decent beach bar at the bottom of the steps.The nearest town is a 6K walk along the beach - about hour and 10 minutes would recommend this as it is a beautiful walk although again you may see more than you really want to! - only a small resort but with some decent shops and bars. So while they don't offer proper all inclusive drinks unless you are a drinks snob go for silver band in the Adult Area. Would also recommend the 4x4 trip out can be booked through the rep at the hotel. We had a great relaxing time and only put on 6 pound in 10 days so good result all round..More
Overall a lovely hotel
Beautiful hotel that is very clean, rooms were lovely and the majority of the staff were very nice other than the restaurant staff who were very rude and had no manners whatsoever. The live entertainement isn't great and there is not really much to do outside of your resort for miles but perfect if you like a relaxing holiday. Pools were lovely, had a problem with dead ants constantly appearing outside of our door which im guessing the wind blew them there which cannot be helped. Food is very nice, overall a nice hotel and defiantly would recommendMore
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