Hotel Club Jandia Princess  

Families have plenty to keep them busy at this hotel. And grown ups will love the extra pools, restaurant and chill-out area they can exclusively use when they book an adults-only room.

Getting to the beach is easy here – steps lead straight to it. Meanwhile, the tropical gardens are home to four big pools – three of them just for over 18s staying in the adults-only rooms. There's a big buffet restaurant for families, and a place exclusively for guests staying in the adults-only section, too.

On top of pools and restaurants, the grounds are home to tennis courts, a children’s petting farm, and an adults-only wellness area. In the evenings, live acts take centre-stage.

TripAdvisor Traveller Rating

Based On 1718 reviews

  • Official Rating
  • 12Buildings
  • 3Floors
  • 512Rooms
  • Lifts: 2 in the main building

Platinum Lifestyle

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner. 1 visit to the à la carte restaurant is included, and, if staying in the adults-only section, 1 visit to the Mediterranean restaurant.  Unlimited local alcoholic beverages and soft drinks 10.00-23.00. Afternoon tea also available.  Snacks, cakes and pastries at set times. Ice-cream 11.00-17.00.

Facilities ► View all

Wellness centre*

You've got a Turkish bath, Zen area, sauna, whirlpool and gym. And there's a variety of massages to pick from too.

Daytime activity programme

Various activities to take part in, such as water polo, darts, aqua gym and pilates.

Kids' club

It's a hotel-run kids' club for children aged 4 to 12 years with a mini-disco everyday.

Rooms► View all

double room - adults-only section

These double rooms are in the adults-only section. They have a bright feature wall and colourful furnishings and sleep up to three with a double bed and a sofa-bed or similar.

double family room

The double family rooms are bright and colourful. There's a balcony or terrace for some outside space, too.

TripAdvisor Reviews Show more reviews »

Perfect Holiday!!!!!!

I have just returned from the hotel me and my boyfriend stayed here from the 17th of June to the 24th and wish we would have booked for 2 weeks. This hotel was absolutely perfect!!!! After reading the reviews I was very nervous as it was a surprise for him for his birthday, please what ever you do ignore the bad reviews because this place/hotel is beautiful. We were greeted with champagne and the check in was fairly quick, the rooms were gorgeous and daily maid service, we had a beautiful sea view which was wonderful to wake up too! We ate in both restraunts and the main canteen (all inclusive) which were lovely. There was a lot of negatives about the different coloured bands which enabled you to go too adults only sections but we didn't bother to me there wasn't much difference unless you want access to the other pools but this didn't bother us as the main pool is fab and the beach is even better! This was our first holiday together and I would 100% be coming back in the future I fell in love with this place and so glad I didn't listen to the negative reviews each to there own I suppose. Yes Jandía is a little breezy but this makes the heat bareable this was one of the main things I was very worried about as I hate wind!!!! But if the wind wasn't there I don't think we would of enjoyed it as much it's not 50mph by any standard it's a lovely breeze! I would hugely recommend this hotel to anybody any age it's wonderful and we would like to thank the reps and the hotel staff! WOULD HIGHLEY RECOMMEND OASIS PARK!!!! Fabulous day out for adults and children we had the best time!!!!More

KANOLANX,

Brilliant!

Just returned after 10 days there, wish we booked it for more. We were two families and we had an absolutely amazing holiday! The check-in was quick, the room was quite big, very clean, with seaview in block 4. The area and grounds of the hotel are very well looked after, very nice, very green. The La Choza restaurant is in very good location and very convenient for snacks even lunch during the day. The food in general was very good, very wide selection, lots of seafood and the service was great. Most of the guests were German, also French, but it didn't bother us, as they were quite polite and minded their own business as we did ourselves. The staff are polite, respectful and helpful. At the bar if you want properly made drinks, I mean cocktails, u have to tip them, even if u have a black band. The animation is ok, not too loud, the shows are fine, particularly we liked The Lion King. It's great they are held inside as in the evening its quite chilly. The Inferno show and Atlantida were held outside and with extremely long breaks between the show acts.... There are lots of places, terraces and bars there all with beautiful views. We didnt really use the adults area as we were with kids. In the morning there was no need to wake up early to get sunbeds as there were plenty, we usually went to breakfast at 9am and always found sunbeds available. Not much in the area, but the hotel offered everything we needed. Overall, we had a wonderful time there.More

galina1978, County Dublin, Ireland

Fuerteventura 2015 :)

After booking this holiday last minute, Me and my Boyfriend cant fault this hotel one bit!! we stayed here from the 06/06/15 to 13/06/15. On Arrival we were greeted with a glass of champers, and had a warm welcome from staff, they informed us we had booked a superior room with the premium black band this entitled us to all drinks and 2 free meals in there a la carte resturant. There was a great choice of food to choose from. We stayed in room 8115 this has got to be the best room in the hotel the view from the terrace was amazing!!! The room was cleaned on a daily basis, to a very high standard. We would recommend this hotel to anyone who is looking for a nice relaxing break away from the stress of work. :)More

Lisha2429, Kent

Sewage....

just returned after 10 days here. On arrival the hotel looks really nice, greeted with a glass of cava and checked in with queues but there was a lot of people to check in, we were given our silver bands and then told our room wasn't ready but should be in an hour or so ( it was 2.30 pm) when our room was finally ready it was lovely, we were block 8 adults only with a beautiful sea view.. The rooms really are as good as the reviews we can't fault them, clean, tidy and very well kept.. Unfortunately as lovely as our room was it stunk of sewage.. On passing this on to our Thompson rep we were told ' it's quite common in this area' and that was all she had to say on the matter..another small problem with the room was one time we think it was adjoining rooms so not quite as thick walls as maybe other rooms, so through no fault of the other guests we could hear everything that happened in there bathroom as I'm sure they could hear with us too.. Again this was pointed out to the rep along with the smells again and we were basically brushed off by her told she would look to move us but we didn't hear a thing back from her.. ( the rep issues are nothing to do with the hotel obviously and this has been passed on to Thompson) Like many reviews we found the staff rude, no smiles, no interaction apart from a few in the chill out pool but unless you have the right colour band you wouldn't get to meet them.. The food is ok, you won't starve and there are choices, it is what it is though, the la choza restaurant is in a beautiful location but that's about it, the foods what's in the main restaurant / canteen, and although you get your drink brought to you, if your not German then you may have to get it yourself.. The good old fashion 'English way' gets you no where in this hotel, it's all men for themselves, you will be barged out the way by the German holiday makers adults and children a like, we found quite quickly if you can't beat them join them , the staff again didn't help, obviously jandia being originally a prominent German only resort the staff speak more German than English. The entertainment is awful. They mime very very badly to cd soundtracks. Each night we watched people walking out after 5 minutes into the shows. We also endured the inferno and atlantica shows held outside, they seemed to start so well for a few mins then all of a sudden stop for around 30 - 40 mins?? The main pool is the one really good feature of this hotel, although needs atmosphere, the pools ridiculous temperature does put a huge dampener on this it is freezing surly the hotel will listen and change this, the chill out pool is green and slightly off putting.. Again with this being a dual language hotel, I'd suggest if you want a bed by the chill out pool set those alarms as after 8 am all the beds are gone. It is an occurrence with all the pools, although they say towels will be removed before 8.30 this was never the case. Th wrist bands is a very sorry state of affairs, this hotel isn't cheap, there are much better cheaper hotels all over the world, but you are made to feel classed the min that band goes on your wrist. All in all the island is beautiful the weather is good and the winds powerful! Thompson need to stop listing this hotel as a 5 stars it's clearly not and the hotel NEEDS to start listening to the reviews and make some changes. I'd recommend the country to anyone but steer clear of this hotel.More

Susan R,

Honest feedback

We have just returned from a very relaxing two week break at the Club Jandia Princess . First of all and to try to put some context to the issues of arm bands: any complaints regarding the arm bands either for families, Adults only or Premium guests should NOT be levelled at the Hotel or it's staff, but directed towards the tour operators. This needs to be more clearly indicated in the brochure, and the tour operators really need to take the responsibility for this. When we arrived, it was explained very clearly what each arm band gave entitlement to, it was individual choices if you wished to pay extra, we did pay 5 Euros each per day to get the adults only section included, I would recommend this , well worth the money. I understand that families may have an issue with this, but again, the tour operator needs to make this very clear in the brochure. We have been lucky enough to travel to a number of different countries and resorts over the years, and this Hotel, it's staff , food and location were excellent throughout. The Hotel and location is ideal, a short taxi ride or relaxing walk along the beach takes you into Jandia , check the tide times on the Hotel television channel to ensure that you can stroll along the sand. The grounds are very well maintained, everyday the grounds staff were busy keeping the place clean and tidy, the cleaners were always busy making sure the public areas were clean, especially first thing around the pool and main areas. We saw the hot tubs emptied and cleaned at least six times during our stay. Our room was spotless, clean towels and bedding at least twice a week, we had our towels changed on a regular basis dependant on how dirty we got them, they were never just folded and left in the bathroom. For a hotel of this size, the food was to a very high standard, there was no shortage of selections, menus were not repeated every week and the food was always fresh and plentiful. The local drinks were great, the premium arm bands entitled guests to bottled water, branded alcohol and soft drinks , however, we found the drinks on tap to be of a good standard, Cava was available from breakfast if you desired and snacks during the day were fresh and there was plenty of variety. The Staff were very attentive and respectful, I saw a couple of guests being quite rude to staff, for what appeared to be no reason, I did not see any staff member being rude or appearing disinterested at all. All areas are clearly marked with signs, toilets are plentiful and we found that whatever one we used to be clean and tidy no matter what time of day. The Gym, sauna and steam rooms were clean, well appointed and, again, of a high standard. Overall, we found the Jandia Princess to be a lovely , relaxing and enjoyable place to stay. Stayed from 13th to 27 June 2015More

happytraveller540, Lanark, United Kingdom

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Hotel Club Jandia Princess
Rated: 4.0 /5 based on 1718 customer reviews
from £426.96