Families have plenty to keep them busy at this hotel. And grown ups will love the extra pools, restaurant and chill-out area they can exclusively use when they book an adults-only room.
Getting to the beach is easy here – steps lead straight to it. Meanwhile, the tropical gardens are home to four big pools – three of them just for over 18s staying in the adults-only rooms. There's a big buffet restaurant for families, and a place exclusively for guests staying in the adults-only section, too.
On top of pools and restaurants, the grounds are home to tennis courts, a children’s petting farm, and an adults-only wellness area. In the evenings, live acts take centre-stage.
Buffet breakfast, lunch and dinner. 1 visit to the à la carte restaurant is included, and, if staying in the adults-only section, 1 visit to the Mediterranean restaurant.
Unlimited local alcoholic beverages and soft drinks 10.00-23.00. Afternoon tea also available.
Snacks, cakes and pastries at set times. Ice-cream 11.00-17.00.
Open for Mediterranean buffet breakfast, lunch and dinner, either on the sun terrace or indoors. You'll be able to help yourself to the buffet lunch or order snacks such as pizza, hot dogs, hamburgers and sandwiches. This restaurant is also home to show cooking, where you can watch dishes being prepared right in front of you. Come the evening, this place turns into an over 18s à la carte restaurant that's just for guests staying in the adults-only rooms. One visit per stay is included when you book into the adults-only area, and a reservation is required. This place comes with a dress code for dinner, it's trousers and a shirt with sleeves for gentlemen.
These double rooms are in the adults-only section. They have a bright feature wall and colourful furnishings with a double bed and a sofa-bed or similar. Your room will include air-conditioning and a TV.
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First impression, of this hotel wasn't great!! When you get off the coach it's a free for all and there is no organisation by reception staff.
You do need to pay for the Wi-Fi which is 20 euros for 7 days and can only use one device at a time for 1 code, so we purchased 2 as the TV is rubbish, only the news channels were in English so Wi-Fi was a must for us. Not even free in reception which I was surprised about.
Bands - yes there is a banding system, blue for family area only, silver for adults only, which we had, and black (which you can up grade to) adults only with premium drinks. The local branded drinks were fine so for us wasn't worth up grading, if you are REALLY bothered about having Bacardi etc then upgrade. People have moaned on here that they are treated like 2nd class citizens, I didn't experience this at all, the people with black bands just push in and the bar staff don't notice all the time on who is next, so it isn't that they are treated better, just gutsy to push in!!
Rooms - they are clean but basic, I haven't had to take an iron on holiday for 15 years as there has always been one in the room, not here, so there are clothes we haven't been able to wear. Beds are hard and the pillows are rubbish (something no hotel seems to get right anyway). There is no Welcome Book from the hotel so there are no emergency numbers or even receptions number, think this needs to be looked at. There are no lifts either so you will have to carry your cased up and down the stairs.
Restaurant - breakfast in the main restaurant is good, food is hot and good variety. Lunch at the pool area again good choice and hot, I noticed the packed sandwiches day 3 and there is a sandwich maker so toasties and chips for lunch, there are a few flies about so best sit outside so they don't get so annoying. Dinner again we went to the main hall, themed nights, Chinese and Mexican night were my favorite, there is always something for even the fussy eater, but we did tend to fill up at lunch in case we didn't enjoy the food that night. Dress code for men is long trousers not shorts, didn't think this to be fair as many women looked liked they just came from the pool, tailored shorts I think would be suitable.
Pool - adults only pool did get very crowded and if you don't get there early then the chances of you getting a bed is slim. We went to the large pool and never struggled to get a bed, you do get the usual bed reserves but again there are that many beds you won't struggle. The pool is cold but nice to dip when the heat of the day gets too much
Bar - not enough staff on at night so we found getting 2 drinks at a time was best. Tables weren't cleared even after a few hours again must be due to the lack of staff.
Beach - nice walk but you have to go down a few steps to get to it. There are a lot of nudist's about which can be a little shocking when you first see it, so if you get offended don't go. It just becomes the norm after a while, when you've seen one you've seen them all!!! The climb back up to the hotel takes it out of you, if you can't walk too good then don't go to the beach.
Staff - always friendly
All in all after a shaky start the holiday did get better, but won't visit again.More
Excellent hotel, excellent holiday
Like everyone else, I came on here and read all the reviews and went along thinking I may regret only being a silver band, the food would all be cold and all I would eat is the same food every night.
First off, Silver Band is perfectly fine. Ask at the bar and they will have an equivalent to every drink you ask for and we saw very little difference. My fiance set the bar many challenges on different cocktails not on the menu and they certainly delivered!
Regarding the food in the buffet. Yes there is a lot of the same food each night, but its all the basic stuff like salad, chips, pizza and all that kind of stuff. The main meals were different each night and for 3 of the 7 nights there was themes to the meals - oriental, mexican, italaian. Each of these nights, you were greeted with a shot of a drink from that region and live music. It was brilliant.
The food was totally fine. Sometimes a bit cold, but its a buffet and things do change temperature. If you look for problems, you will always find them. If you treat this like a buffet and take it for what it is you will have an excellent meal. We dont each fish and there was a lot of fish but we found enough alternatives.
The Al La Carte meals were quite nice. You have to book these in the office next to the check in desk and select your food from the set menus there and then. I would recommend booking these in the afternoon as there is always a que in the morning and seems like a real waste of holiday time sitting and waiting to book dinner.
For the rest of the holiday, the hotel was brilliant. All the staff were friendly and its true they do recognise you when you say hello to them. During one of the Al La Carte meals, we got given a survey and we rated the staff friendliness really high and I drew a big smiley face on the survey. One of the waiting staff was working the bar later that night and mentioned it and asked if we are still really happy with the service. The staff seem so proud of the resort and always look like they are having fun with the guests.
The hotel is next to the beach, its a few steep steps down but not as bad as the previous reviews mention, but I could understand if you find trouble walking this could be an issue. Just sit by the pool, get a drink and watch the sea from the hotel, its an amazing view!
The room was lovey, big bed, loads of space and all you can need for a weeks stay. We stayed in the adult area and it was nice and quiet.
The area was also lovely, with a supermarket 2 mins walk away, taxis always in good supply and the town being a bit of a walk down the beach. Top Tip - when they say the tide needs to be out before you walk to the town, listen to them otherwise you are climbing bit wet rocks! The town is also lovely, a bit touristy for my liking but the further you walk, the more traditional the town gets and you can find some lovely resturants.
Also, take a taxi to the lagoon, its such an amazing view and great walk. Its about 15 Euros each way in a taxi so only go if you really want to see it! (We went twice).
We also did the Thomson excursion to the volcanos. It is a very long day travelling to and from, but worth it for the amazing views and to actually be on an active volcano. Open your mind if you go, it wont be like how you would imagine it!
In terms of things to do round the hotel, the entertainment in the evening is quite amusing but probably for the wrong reasons, but its all a laugh. The pools were lovely, especially the adult chill out bar where you can sit in the water and drink cocktails.
In terms of the weather when we were there (18th - 25th November), it was lovely all week except the last 3 days when it rained for 3 times for approx 1 minute at a time. The wind was a bit chilly at times, but the sunshine was still perfect. Next time I would maybe go towards the start of November just to get a slightly warmer temperature.
Overall, our aim was to find the cheapest, sunniest place for the end of November for a chilled out week away drinking and eating too much. This fitted the criteria perfectly and I would highly recommened this hotel.More
timfusciardi, Worthing, United Kingdom
Excellent hotel and value for money
Excellent holiday spent with friends. Hotel very clean with very good facilities. Staff excellent and very helpful. Entertainment very professional. Extra bar staff would be advisable . My suggestion would be that, as in another hotel we stay in , two large tables could be set up in lounge area with wine and glasses available on one and spirits on another with access to mixer optics....this frees up the bar for more complicated requests and coffees etc.More
Gill K, Basingstoke
The standard is probably 3 star, nowhere near 4 star, the bedrooms are very clean, the bed is huge, tv has only 1 British channel, bbc world news, waste of time. No room is more than 5 minutes stroll to the central areas.
The breakfasts are poor quality, everything comes with water, scrambled eggs, mushrooms, fried tomatoes, the bacon !!!! well we are wondering where this comes from as it doesn't come from a pig, nothing like bacon in any form,, we guessing its goat which are ferrel to this island. Cereals are available and drinks via vending machines, pretty good.
Lunch and evening meal is a vast improvement on the breakfast, plenty of variety for the various nationals who visit here.
Swimming pools have a yucky beige coloured tile which makes the pools un inviting,, major works ongoing (25th November 15) to the main pool, there is a mini digger on site kangoing some concrete all day which is very annoying, the main pool has been drained and is out of action, no idea how long for though.
Other bars and swim up pools are open, but similar tile colour.
Evening entertainment is sparse and poor, animation teams activities of a night time is also poor.
Adult zone has silver wrist band, blue for family zone. The premium us black, this is â¬21 per person per night, this gets you branded spirits and beer, bottles of water, the general spirits are awful, brewed or bottled in Spain, the whisky is diabolical.
Wifi is at a cost â¬19 for 7 days, the safe is also â¬12 for 7 days, a kettle is also a cost.
The beach bar is not part of the hotel so ant drinks are at cost, not sure about the sunbeds, pretty sure they are a cost also.More
BenimarCol, Liverpool, United Kingdom
alan and hilary
We went to the club jandia week 11/11/15
Booked this complex for a relaxing week before Xmas.
Well what is not to like about this hotel it is surbely clean and spotless bar staff realy polite and welcoming .
The rooms are very clean and made up every day good size bed 7 foot and little patio area for coffee.
Remember no tea and coffee facilities are in the room but you can take drinks from the bar back to your room.
The restaurants are also very clean but the food is not hot it's Luke warm so beware don't expect 5 star food at best it's 3 star but plenty of choice.
The wrist band system is a serious problem for some people but if you book adults only you get silver band and this is adequate for bars and restaurants also it lets you go to the chill out areas for adults only
The entertainment is ok only we only went to one but don't expect to much the piano bar upstairs suitded us better.
The sports bar is good and the games area is also well stocked with pool tables etc.
Now for some bad points Wi fi is extra Ã¢âÂ¬19 and the safe is Ã¢âÂ¬12 so beware these are now essential in today's society never had to pay for these at other all inclusive so beware.
Now to sum up holiday lovely hotel friendley and staff great would I go again possibly but only in winter as beach is down some stairs and you need good legs to get there and back.
All in all a nice place to goMore