Adults will love the chill-out zones at this hotel. But there’s plenty for families, too, including a mini farm*.
Getting to the beach is easy here – steps lead straight to it. Meanwhile, the tropical gardens are home to 4 big pools – 3 of them for adults. There's an adults-only restaurant, as well, plus a big buffet place for families.
On top of pools and restaurants, the grounds are home to tennis courts, a children’s petting farm, and an adults-only spa. In the evenings, live acts take centre-stage.
TripAdvisor Traveller Rating
Based On 1401 reviews
- Official Rating
- Lifts: 2 in the main building
Holidays in contemporary, premium hotels
- Choice of dining options
- Room upgrades
- Properties score at least 4.5 on TripAdvisor
- Design-led properties
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. 1 visit to the à la carte restaurant is included, and, if staying in the adults-only section, 1 visit to the Mediterranean restaurant. Unlimited local alcoholic beverages and soft drinks 10.00-23.00. Afternoon tea also available. Snacks, cakes and pastries at set times. Ice-cream 11.00-17.00.
Facilities ► View all
You've got a Turkish bath, Zen area, sauna, whirlpool bath, the gym and Balinese beds. And there's a variety of massages to pick from.
Daytime activity programme
Various activities to take part in, such as water polo, darts, aqua gym and pilates.
It's a hotel-run kids' club for children aged 4 to 12 years with a mini-disco everyday.
Rooms► View all
Located in the adults-only section of the hotel, the double room has a bright feature wall and colourful furnishings making these rooms really stand out. The balcony or terrace also lets in plenty of sunlight giving it a warm feel. It sleeps up to three in a double bed and a sofa-bed or similar.
double family room
The double family room has a bright feature wall and colourful furnishings making these rooms really stand out. The balcony or terrace also lets in plenty of sunlight giving it a warm feel. With more space, it sleeps up to four.
TripAdvisor Reviews Show more reviews »
Good could have been better
We went towards the end of term before Christmas and therefore the holiday cost Â£2000.00 less than it would have done 4/5 days later. This was very fortunate as I certainly would have felt aggrieved having paid more! Having said that over all we really enjoyed our holiday and the time spent together and would recommend the holiday as long as you are aware of a few things and keep your expectations 'flexible'. The rooms were great we had two interconnecting rooms, although we needn't have bothered as the children were always in ours! Spacious good beds and cleaners every day who were excellent. There was only 3 English channals on the bedroom televisions, sport was shown on the downstairs bar television. Hairdryer in the bathroom (one was good the other hardly worked at all). When the door handle came off, maintenance were very sick to rectify. There is a fridge in the room (free) and free bottled water supplied every day. Towels for around the pool were available by ticket, from reception and you could change 4 times over the 2 weeks. This is a predominantly German resort and hotel which is good as there wasn't any drunkeness, loudness etc until the English started to arrive. It is appreciated, to know and use basic Spanish. The resort is basically two hotels, other accommodation and a large supermarket. You can walk into the main resort along the beach about 1.5 hours (make sure you are aware of the tide times). The beach is lovely, sandy and rocky with lovely areas to sunbath. Be aware that this is a naturist beach which was very amusing especially with a nine year old. Now the hotel - looked great, reception helpful. The food was good and occasionly really good with glimpses of exceptional except for the desserts (cakes) but the ice cream, lunch time fro yo and crepes yum yum! Breakfast - we preferred the outdoor lunch venue, superb view, food updated and the lady chefs in particular amazing, much better than going to the dining area in the main hotel Lunch - go to the same venue and ice cream is available around the corner, ask. The coffee machine nearest the door which has the beans on top is the best! Evening meal - good selection but do not go into the Al la carte restaurant, no choice, waited an absolute age poor service from harressed servers and we ended up going into the main restaurant afterwards!! Drinks available in the restaurant at night are red, white and rosa wine, beer, lemonade, fanta, tonic water, coke. The red white and beer were not bad. Pizzas excellent and the choice of breads and oils. Plenty of rice, salads, fish and meats. Be prepared for a LONG wait at the toasters. In fact life is to short, as are holidays so why toast?! Now as there are not enough staff to serve, there are not enough to clear away. Very often we had to do this ourselves, we also had to find someone to set up a table for us. This happened at least once everyday most often in the dining room. Not what you expect from a four star hotel. There aware also a lot if tables prepared for 2 and 3 persons but not 4(?). The absolute main downside was sadly the staff. Half were good a few were exceptionally good but half were miserable (2 weeks not one smile) dismissive and unresponsive to good manners. I almost thought I as back in Tunisia. For this reason I can't give the hotel a higher rating which is a shame. Part of the problem was the shortage of staff he hotel required more but this alone doesn't explain or excuse the rudeness of some of the staff whilst others working in the same conditions were so pleasant. Perhaps management should check on their staff more regularly. Entertainment - the life music provided in the large reception and bar area in the evenings was the best I have heard on a holiday in a long time. The entertainment provided downstairs in the theatre was typical of la low budget but the crew were enthusiastic. It's worth mentioning that some of the daytime activities were fun and the crew very pleasant and hard working. Thumbs up for Christopher from Poland :) I will upload some prices for trips etc offered by Thomson so you can shop around before hand. The main resort of Jandia was very pleasant, some decent shopping and bargains available which I will write about next. Trips - Thomson gives a half day free tour (which we missed). There are markets in the town on certain days. We were all about chilling out so we only booked onto the Oasis Park trip with a camel ride. You caught free bus with a choice of 2 times (9.15) we chose the later 10.35 bus on a Sunday, so we could also enjoy the market (Sunday's only). It cost us in euros, 27 adult 17.50 child plus 12 and 8 for the camal ride. It is worth the money but be aware that there is only one return journey bus time. So, should you finish well before this (approx 4.45) it will cost you a further 28 euros by taxi and it is only 20 mins away (50 mins by coach). A picnic can be ordered from the hotel the day before, fir free, but apparently it's not great. The Sunday market was really good, lots of crafts and of good quality. We had the best doughnut ever, right there. Wonderful. Bags if sap horn for under 4 euros. The camal ride was a success? The park itself was clean, the animals looked in good health and the restaurants had a good variety of food. We went for lunch at the restaurant at the beginning of the park, four of us main courses and 2 lattes plus 4 smoothies cost 50 euros. Shopping - Perfume and pandora jewellery can be bought cheaper here than at home. For example we bought a pair of pandora studs for 40 euros (Â£30.50) which at home cost Â£50. Typically perfume is at least 20 % cheaper. Shop around but our favourite places for bargains I have included via pictures. Finally a big big tip!! For an extra 5 euros a day you can upgrade to a silver wristband (adults only) which entitles you to branded alcohol and a free safe (in your room). Now seeing as some drinks are rocket fuel and the safe alone costs around 28 euros for 2 weeks. Do this as soon as you arrive or at least wait a day before paying upfront for a safe. Not sure if this would work but if one of you upgrades (because the other person is a tea totallar!!) and that person is the only one to get drinks..... We would go again but with better management of poor staff, this hotel could be so much better.More
We will be going again ð
First thing you need be aware of is that the hotel is in 2 parts. Family and adults so make sure you book in the appropriate part , meals are all in the same place. Arrived New Years eve , there was a gala dinner that night , the food was amazing , the food standard stayed high for the rest of our stay. The nearest town is Morro Hable about 40 mins walk down the beach , or about 10/15 euros in a taxi.Weather about 20/22 deg but a constant breeze, plenty of sun beds overall much better than our expectations. Really good shower but no tea/coffee facilities in our standard room. First time at this hotel, first time on the island. Enjoyed it so much looking to go back in March .More
Dave W, Truro, United Kingdom
Good winter break
Before I went to Jandia Princess I was very worried because there had been some awful reviews. I am writing this review because I think people deserve to know that this is a good hotel! Me and my boyfriend stayed here in November 2014. We know Fuerteventura and decided to book last minute as we had to cancel our summer holiday. We loved the look of this hotel and it does look like the pictures in person. We booked a 'family room' and we got an amazing view. (all 3rd floor rooms have a sea view.) There was surprisingly many people at the hotel out of season and the restaurant did get busy. We don't normally travel 'All Inslusive' but since this was a last minute thing, we gave it a go. If you like seeing the country, then I don't recommend this hotel. It really is in the middle of no-where. We got a taxi one night down to the town and that was about it! There is a private beach next to the hotel which is lovely but beware of nudists! We go to fuerte a lot but people new here might not expect to see that. We loved the chipmunks on the beach, they are so tame and we fed them a couple of times. (They like apples.) We went to the Oasis park which the Thomson staff helped us book. That was the best day. I really recommend it. We also went up to Caleta De Fuste for A weekend. It was supposed to be 1 night but the Thomson lady told us the completely wrong bus routes and it turned into a nightmare, so that is one complaint. I saw a lot of people complaining about the wrist bands when I was looking to book this hotel. If you stay in a family room you have blue wristbands and you have to sit in the 'family section' and around the 'family pool.' As we went out of season, we didn't think this would be a problem for us, it kind of was. We didn't mind being on a blue band other than 'Silver.' But my boyfriend wanted to use the gym. We asked if we could upgrade later in the week, and the manager said yes. We upgraded to use the adult pool and the gym. It was worth it. The adult pool is lovely and a lot warmer than the family pool. In November, the family pool was freezing cold - no one went in. This ruined it for us because the family pool is beautiful! This will be different in the summer months though. The meals were good, a different theme every night. Breakfast was also lovely, although you have to que for a long time for some eggs! (Will be even worse in the summer.) The animation team were amazing, we loved them and they make an effort to get to know you which is lovely. I joined in with Yoga and Aqua Pilates some days and that was really good. It was nice to do something out of the ordinary. The entertainment... meh. It was okay. Some shows were great, some not so much. Maybe i'm being picky because I am also a performer. But doing a production of 'Les Miserables' and miming? That seems wrong. We did enjoy some of the shows though. Theres a nice sports bar with football on, and also the animation team do karaoke in here some nights which was really fun. I struggled sleeping in the hotel because of some extremely noisy neighbours (not the hotels fault.) We asked them to keep the noise down but they ignored us. After about 5 days of being woken up, we finally said something at reception. They arranged for us to move rooms! They really were so much help, they made sure someone was there to carry our luggage and they moved us to a room right on the beach! It was an amazing view. This really helped us relax more on our last few days because the worry of being woken up in the night was no longer there. The rooms were lovely. A big bed (two pushed together but we didn't mind,) tv, bath, shower. And really clean too. Lots of storage space! Just a tip - take some hangers. There aren't many in the wardrobe. The staff were lovely, we didn't have any problems with any of them. Even the restaurant staff were super friendly. If you are on a Silver band, you don't have to sit in the adults only section if you don't want to, and we didn't. We felt like the people there were very 'stuck up' and felt they judged me because I was wearing a skirt to dinner! I really felt like people were staring at everybody and it ruined dinner times for me. Again, not the hotel's fault. Also, men have to wear long trousers for dinner, which we were unaware of. Again, we don't normally stay in hotels so if you're the same be aware of this. Overall, the hotel was lovely. We had a great 10 days. Would we go again? Probably not, but that's just because we don't like All Inclusive and we like to travel around the island which isn't an option here. The hotel doesn't deserve awful reviews like the ones I saw before I went. I thought the hotel was beautiful and the staff amazing. Thanks for a lovely holiday.More
Emily Mae H, Sheffield, United Kingdom
I'm a little late writing this review as my visit to Jandia was back in September 2013, but better late than never I guess! I'm going to start with a bit of a downer I'm afraid but that's in respect to the flight there. The Thomson flight is one of the worst I have experienced. There is no comfort what so ever, I'm only 5.6' ish yet even my knees were hitting the chair in front of me to the point where they hurt. Nothing seemed very clean & the food was pretty much vending machine quality. But staff were polite & friendly. Once we reached the airport it was no hassle at all to find our rep & be directed to the coach for our transfer. It was a very long transfer but it was a pleasant one so no complaints from me. On arrival at the hotel there was a que to check in, but staff handed out glasses of bubbly & orange juice. I thought this was a nice touch & gave us an idea of what was to come over the week. Check in was pretty quick considering there were a lot of people waiting & we were soon off to find our room. Walking to the room we couldn't help but notice just how lovely & clean everything was! The room itself was great. There was a huge & comfortable bed, plenty of wardrobe space, clean & spacious bathroom, a sofa, tv & mini fridge. The only negative this about our room was the fridge, it was a little hit & miss temperature wise. I am a type 1 diabetic & need to keep my medicine cool, most days the fridge did keep it just cool enough. But if you wanted to chill drinks etc there wasn't really much point. But apart from that we loved our room & in the entire week we only saw one cockroach,considering we were at ground level I was very impressed. My partner & I were pleased with the food. There was always something available that we like & I can be a little bit of a fussy eater. Breakfast was superb, plenty there & always so nice. Lunch again was great, a good choice of dishes & plenty there. I never felt like anything was running out or like I had to rush to get anything. Dinner in the evening was again great! So much choice & there were chefs at a station cooking things in front of you & asking how you like it cooked etc. We had upgraded our holiday to the "adults only" package & I would highly recommend doing so if you can. there is an adults only section in the dinning room & we very much enjoyed that. The only downside to the evening meals were that men are not allowed to wear shorts of any kind, it has to be jeans or trousers. We were turned away on the first night & my partner had to get changed. He moaned about this a lot as he had not been advised this before going & only took 1 pair of jeans. But it wasn't enough to ruin our time there or anything, just a bit annoying. During the day there were crepe & hotdog carts going around the pools so you could just grab one to nibble on, we LOVED this! Very nice touch. Also one afternoon by the pool with the swim up bar there was a ham joint being carved & served with breads etc. Again a lovely touch. Drinks were also great here. There was plenty of choice available & you could order what you wanted. There was no one drink per person rule etc. There are cocktails available but there just ok, at one point I wasn't sure if they even had alcohol in so I also ordered a shot to go in it lol. There is slush puppies available at the bar by the main pool & that was lovely. Down by the chill out pool there is ice buckets & bottles of bubbly for you to help yourself to. Staff at the hotel were very friendly & helpful. As I said at the beginning the grounds are always clean & tidy. If we spotted something broken or a mark on a wall etc walking to dinner you could guarantee it had been fixed or cleaned up by morning. There are a few little shops on site, some clothes & gifts as well as a little minimarket type shop. The minimarket shop seemed to close pretty earlier & considering there isn't anything near by the hotel shop wise sometimes this could be annoying. The beach was very nice. Getting down to the beach was ok but getting back up was a little steep. But if you're part of the adults only package it's ok as when you get to the top you're at the bar :) There is an old stone wall on the beach & it is full of chipmunks. If you take some peanuts with you they will come & take them (nicely) from your hands. I could have spent hours there!! All in all we had a fantastic time & would love to go back again someday!More
Sam F, Bristol, England, United Kingdom
This was our first holiday abroad with our 2 year old. And we couldn't be more happy. The rooms were clean, spacious and the beds were so comfortable. A large sofa bed for our little girl. The bathroom had a large mirror, hair dryer, bath/shower. Our only complaint would be that the rooms didn't have tea/coffee making facilities. And as we had a 2 year old we spent a little more time in our room than we would have if on our own. The restaurant was large and as it was January very quiet. The staff are friendly and helpful and extremely welcoming. The evening meal waiters take orders for drinks, wine served in a Carafe. The wine was lovely. Cava available for breakfast if you were inclined. I wouldn't agree that the food was repetitive they had a theme night every evening, Italian, oriental, Mexican etc, but they do have the pasta, pizza staples. A huge choice of foods. The pools were spotless. The children pool heated so swimming was possible even in cooler weather. There are several boutiques that are reasonably priced for essentials. But there is also a huge supermarket directly outside the hotel. I was surprised at the amount of entertainment available. A full range of activities all day and evening. Shows in the "theater" Such as Greece, Les Miserable. (although I didn't see any of them) we did go to mini disco with "Princeeee Peteooo" We visited the Oasis Animal Park, an excellent day out!! Highly recommend and excellent value for money! 27â¬ each including the transfer there and back. In all a fantastic holiday. Friendly staff, clean hotel. A nice time had by all a relaxing holiday. More
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