This hotel puts you in easy reach of PortAventura, as well as the shops, bars and restaurants of Salou.
Location-wise, this place is 15 minutes’ walk from PortAventura theme park, and slightly less to the beach, as well as Salou’s shops, bars and restaurants. Plus, outside the hotel there’s a stop for the land train and buses.
There’s a main pool and a small pool for very young guests next to it. The restaurant mixes Spanish favourites with things like pizza. And in the evenings, parrot shows and tribute shows top the entertainment list.
TripAdvisor Traveller Rating
Based On 2564 reviews
- Official Rating
Birthday Cake Offer
Free birthday cake - please give your details to the Thomson representative at the hotel.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast and dinner. A tapas restaurant is open from 1st May to 15th Sept, where you can swap one dinner each week to enjoy tapas.
Buffet breakfast, lunch and dinner. A tapas restaurant is open from 1st May to 15th Sept, where you can swap one dinner each week to enjoy tapas.
Facilities ► View all
This curvy number with its wraparound sun terrace and feature bridges makes a great place to take a dip or relax by on one of the many sunbeds and parasols available.
The hotel runs the kids' club for ages 4 to 12 years.
International meals with the option of al fresco dining on the terrace, children's meals, themed nights and show cooking are all on offer here.
Rooms ► View all
Junior Suite with Balcony
Twin Room with Balcony
These twin rooms are designed with a bright and airy feel. There’s 1 sofa bed in the bedroom. You’ll have Wi-Fi*. And outside there’s a balcony for that extra bit of space. Air-conditioning is also available from May to October.
TripAdvisor Reviews Show more reviews »
First stay at this hotel, would definitely stay again
We have just got back from a week's stay here. It's was really good. It's definitely a kids hotel, not one I would choose if I was going away without the kids (like that's ever going to happen anytime soon!!). Our kids are 8, 5 and 2 and they really loved it, the entertainment was perfect for them. We went as a group of 11 and the hotel were really accommodating getting us rooms next to each other and a big table so we could sit together at meal times. The food is fantastic, such a selection it was a bit overwhelming at times, not quite sure what to choose but you can take as much as you want. We went half board and that was perfect, breakfast then dinner and we didn't need to buy much for lunch at all. I do agree with a few other people's comments that the staff in the restaurant were a bit moody, they didn't seem happy to be honest, maybe because it was very busy and alot of mess to clear up with little thanks from people. You do have to queue up for freshly made items such as omelettes, pancakes, pizza and orange juice but it's not a long wait really and it's worth waiting for as very tasty and fresh. Drinks are very reasonably priced, alcohol seems to be cheaper than soft drinks in Spain, the cocktails are great value and very strong!! The pool is great, although not massive and can get quite full up with kids on inflatables but that's just how it is. The baby pool is good for little ones, our 2 year old loved it as she could stand up by herself. The Sun loungers do get towels put on them ridiculously early but every day we were there we saw the lifeguard putting notes on loungers that had not been used saying towels would be removed. We never had a problem getting a lounger, there are spare ones stacked up you can take so as long as you can find a space to put them it's not an issue and there are also plastic table and chairs you can sit at near the pool. The only issues we found were the surfaces are very slippery, the whole outside area can be like an ice rink if it's wet. It would also be better to have designated smoking areas as it's not nice having to sit near people smoking when it's blowing over you and your kids. The rooms were nice, we had plenty of bed space for 5 of us in one room and the addition of the balcony meant extra space plus handy for drying towels. You can get clean towels and beds made etc every day if you want. Really good having a little fridge, handy for drinks. Would have liked a kettle in the room, I really missed my cups of tea! The hotel is in a really good position, short walk to beach and portaventura, easy walk that caused no problem for our kids and only 15 mins from Reus airport by coach. The hotel staff were very friendly and helpful (apart from dining staff) and gave our kids a gift when we checked out. A very enjoyable holiday and we would definitely return here.More
Few improvements needed
I would like to start by saying if you could rate the entertainment team separately I would give them 5 stars absolutely fantastic very friendly genuinely want kids to have a fab time. However the rooms are needing updated very drab no attention to detail holes and hooks in the walls where pictures have once been. Only 2 bath towels and 2 hand towels in room when we arrived there were 4 of us this was quickly resolved towels changed every day as well as beds made up. Only 3 chairs on the balcony which caused a bit of bickering but no big deal. The rooms are quite small we coped with the kids sleeping in the bed with us as we are all quite small so it worked there is a pull down bed but didn't want my kids sleeping on it. The restaurant very repetitive food staff were ok don't think they like their jobs not very smiley. If you are planning on going here I would see if board only would be an option and eat out if you have kids. Kids options were sausage and chips most nights they could eat from the adult stations as well but again not a great selection. Reception, we found the staff quite stressed felt sorry for them only 2 on at any one time very busy. Be prepared when you arrive we arrived at 12.30 and couldn't get into our room until 2, have swimwear in your hand lugage. Couldn't understand how others were getting in straight away and we had to wait. Pool area very busy but to be expected we didn't spent a lot of time at the pool but the days we did we were able to get loungers. Bar staff friendly. Salou has so much to offer. Kerry the tui rep very friendly and down to earth. Overall we had a good holiday if the rooms and food were better we would go back.More
5th stay here and best yet!
Another fantastic stay at the Villa Romana. We enjoyed our Tapas restaurant in the bar and all bar staff were very friendly. Buffet had lots of choice each night. Fanny, Pepe and Chocolate kept everybody entertained throughout the day and night. Me and my son love coming here :-)More
Andrew Q, 227131
What a anticlimax - defo not a 4*
Firstly I've waited over a week since leaving hotel to leave my review as I wanted to leave enough time to receive a reply to the email I sent but as of yet only response was from Aleksandra on reception to say she had passed over to Hotel Manager We are a family of 7, 2 adults 5 children (12,10,9,8,4) so always need 2 rooms when going abroad and always need inter connecting rooms as 1 of my sons is Autistic and this helps reduce his anxiety. Before booking I contacted hotel and was told inter connecting rooms possible but limited so make Hotel aware in booking comments. Few weeks before arrival I emailed Aleksandra on reception to make sure this was still possible and received reply saying she had left note on our booking of request. On arrival It was Aleksandra checking us in and was delighted that our request had been fulfilled. Just to note it's not a door in middle of 2 rooms like normal it's last 2 rooms on corridor have own private door blocking them off meaning you can leave room doors open and have private door shut. Good Start so far so good We traveled independently 9 night stay HB My brother and his family and my aunty, cousin & her granddaughter booked package via Thompson's. My parents via booking.com and my hubbys friend & family independently. Group of 20 it's a family hotel specialists in large family/group holidays sounds perfect but in my opinion this hotel falls short of previous hotels we've stayed at in Salou at same time of year Rooms are not 4* and very small. If you have 4 in room it's 2 single beds pushed together and a small sofa bed. Ok for 2 young children but would not advise for teenagers. Bathrooms are modern and more updated than rest of room. We looked out onto the football court and the fabulous Sol Costa Daurada we stayed at last year Sunbeds lol I'll be honest after not getting any sunbeds first couple of days I set my alarm 6.30am and was down ready for the doors opening to pool area 6.45am. It was a stampede but i never ran like some lol. I only ever bagged 4-5 remember group of 20 I need front row so I can keep eye on my youngest and my 2 nephews (3,4) in the pool. Out of the 5 mornings I did get up for the stampede maybe 2 of them my beds remained in same spot so getting up does not mean you get prime location. Once all beds out round pool you really do fee like jam in a sandwich with no room to walk around beds at all. Some morning it was dangerous as beds were right to waters edge leaving walking round pool on drainage vents which had a slight tilt. This was because when I came back to my beds after breakfast another row had been put in front of mine. Plus If you are a non smoker tuff luck if you get a chain smoker beside you coz you can't walk let alone move bed. Sunbed situation is one of the hotels main problems, I'm sure it's just a peak season problem but like I put in email to hotel opening doors at 6.45am and allowing bagging of beds is not really helping situation Pool toilets are minging yuk yuk yuk I need say no more yuk Food at the hotel was generally good and we always found something and then something else to eat lol We found breakfast was a little limited to other 4* hotels we've stayed in. We did have 1 problem at breakfast one morning when my hubby tasted the tomato juice it had gone off and he was sick after taking gulp. He speaks the lingo after working in Salou 8 years so was able to explain problem. It was removed from counter and we received free drinks with evening meal for the mishap. The staff in the restaurant are the most rudest I've ever came across in my whole life. The seating is split into 3 areas outside terrace, main dinning area and the large family/group seating. After couple of days of been grunted at death stares and been made to feel like I was a inconvenience to her we stopped eating in large family area and opted for 2 tables either on terrace or main area. The woman that works in that large family area should not be working in hospitality full stop. This was also in my email, surely staff should at least be friendly and make you feel welcome. It's us coming that keeps them in a job. Nanina I think she was called does not fall into that negative she was only happy member of staff in whole dinning serving area Pool side bar staff are not much happier it's bare minimal interaction. If you are sending kids check change as 2 of my boys were short changed. This was resolved once I went back with them but makes us wonder how often it's happening. On the plus it's cheap if drinking local drinks rose wine €1.60 Pint €2.80 and kids ice creams between €1.50-€2.50 Hotel Manager does pitch in around hotel and you can tell he is hands on The saving grace of the holiday the Animation. If the kids are happy and entertained and say they've enjoyed holiday coz of them makes it all worth while. My kids did use the kids club Fany really must have patience of a saint lol it was no problem leaving my autistic son she was great with him. The lad who joined the team last few days of our stay was like a damp lettuce not sure how he will fit in with others they are crackers lol Unfortunately our holiday ended with sickness & diarrhoea and me and hubby spent last full day watching 2 of the kids in room in shifts after both boys were sick 1 in breakfast & other at pool terrace. When my son was sick in restaurant I cleared up best I could as had napkins to use when my son was sick round pool terrace I went to reception to tell them as I had nothing to clear it with. After 10mins I used my own towel as people were eating and it smelt. The towel got binned. After 30mins I went back to reception 2 say nobody had still been. I then went to change shift with hubby a 2 watch boys on route hotel manager was in lift and I did explain I had 2 ill boys he showed concern and asked what room I was in. Later that afternoon my youngest was sick in room and I had 2 call reception as needed new bedding. Cleaner came quick and tho never spoke English we got room put back together quickly. Later that evening Me and hubby started with upset tummy. Next morning was checkout day and we felt horrible I did mention to staff at checkout we we're unwell. Since leaving others became unwell so we are hoping it's a bug and not something we've ate. We are still not right now a week after leaving I emailed hotel after leaving as needed to resolve a payment problem I had with purchasing portaventura tickets from the machine in reception and Aleksandra was dealing with it for me. The payment went through but no tickets came out, luckily I have app on phone so could see payment was pending. This reversed after few days thankfully. I emailed Aleksandra to tell her and added my negatives about hotel and added that a 3 child had got sick. The only reply I received was her saying she had tried to call me to say payment had reversed and had passed me email to manager Aleksandra on reception thank you for all your help I really do appreciate it Hotel Manager listen to your customers you've lost no1 status on trip advisor. We are telling you about problems with sunbeds & rude staff. We return to Salou every year but would we return here No not as long as these problems are ignored as the negatives have outweighed positives for usMore
We stayed at the romana for 11 nights. I have only given it 3 stars because the dining room staff were so miserable..we only came across one pleasant member of staff in their and it was the slim Guy who was stood at the desk as you went in ..think he was called Quim..The staff were so miserable and not very well mannered at all, it's like we were a burden to them, we had to set our own table on a few occasions. And one thing I found which disgusted me was people picking food up with there hands and eating it as they were choosing from the buffet..Their should be notices up to ask people not to do this ..which in my opinion is only decent common sense!! The food was varied and alot of choice but I found at breakfast the wait for bacon to be refilled was quite a long one and the omelettes were nice but again a long wait for them. The reception & cleaning staff were very pleasant but we found that the plastic cups were taken out of the room the first morning and never replaced.The safe was costly to hire for 11 nights but there was a free fridge to use. The animation staff were very good and entertaining. And if you have young children they have a mini disco which is on every night.. their was different acts on most nights to suit all tastes ..we particularly enjoyed the band that were on the Thursday 30th . If you need a sunbed you need to be up early to bag one as there is the usual towel on the bed rush before breakfast. We enjoyed our holiday in salou as there is plenty going on with excursions such as barcelona and water parks etc ..we went to aquapolis for 2 days as we got 2 days for 1 through the rep at the hotel..which may I add is the best holiday rep we have ever had in 30 years of holidays abroad, she was so helpful and nothing was to much trouble and not pushy at all at selling trips . We did find as well that that it wasn't just the dining room staff that were rude and ignorant, the majority of the staff on shops,restaurants and bars were too ..don't think they like the British people, so we wouldn't return to salou . Were going to stick to Greece n turkey were you are made very welcome!! More
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