This hotel puts you in easy reach of PortAventura, as well as the shops, bars and restaurants of Salou.
Location-wise, this place is 15 minutes’ walk from PortAventura theme park, and slightly less to the beach, as well as Salou’s shops, bars and restaurants. Plus, outside the hotel there’s a stop for the land train and buses.
There’s a main pool and a small pool for very young guests next to it. The restaurant mixes Spanish favourites with things like pizza. And in the evenings, parrot shows and flamenco dancing top the entertainment list.
Connecting room sleeps up to 3 with a sofa-bed, air-con, TV and a balcony or terrace. You'll need to book 2 connecting rooms - these rooms share a private corridor when booked together, and don't have a connecting door. Cots are available on request.
Just come back from holiday and have to say the staff are so friendly. They go out of their way to help you. The room was spotless and bed linen was changed every other day. Meals were varied and some foods are freshly prepared which you could not fault. My only gripe is there are no tea making facilities in the room which would have been nice. On saying that I would recommend this hotel and yes I would definately go again. Well done to all the staff for making my holiday special a BIG THANK YOU.More
Kathryn L, West Midlands, United Kingdom
Terrible food and terrible service
Arrived on the morning of our holiday and had to wait three hours for our room, which we expected having read reviews on here
Was quite happy with the room
Very spacious and clean and beds were comfy too. However having only five hangers in the wardrobe they must have been catering for naturists.
Was good having free wifi in the hotel too which was always efficient when we used it
First evening went down for dinner and was seated outside by a very miserable waiter who didn't even say hello. Just pointed to a table which we were to sit at
Waited and waited for one of the slowest waiting on staff I have ever ever seen and again so miserable, no good evening or hello or can I help, no acknowledgment at all.
I ordered a bottle of wine which was very reasonably priced and we ordered a bottle of fanta which was an extortionate 2.70 euros
Drinks came and plonked on the table
Went to get some soup, and it was awful, so we left that and went for some salad which was as bad.. The tomatoes were soggy and wet, lettuce brown and the cucumber soggy too. I don't think a lot of the salad is prepared fresh but bought in ready prepared because in the whole week we were there not once was any of it fresh.
The mains were as bad. Every night it was pork and pork and pork oh and chips that were more like micro chips. Any other dishes that were in offer lacked any taste or substance, worst food I have ever had in a hotel.
I was as much put off eating here from people's table manners too. They ate like they had never held a knife and fork before or sat at a table.
I don't know where on earth the four star status came from
Breakfast was as bad, it was like a cattle market. No organisation at all and most of the time the food was cold.
The staff are the most miserable and inefficient I have ever experienced too. Lacking any customer skills
This includes the head waiters who meet and greet you, never an hello or good evening. Very rude.
The glasses were filthy, full of either lipstick or food debris, every night I had to change ours at least twice and the same for the cutlery which was also dirty.
When the tables were being laid the cutlery was literally thrown at you, it was never laid out or set. I think Ana seemed to be the best waitress and Juliet was the worst, she had two speeds, dead slow and stop. What on earth is this hotel thinking of. Retrain your staff and get them up to speed, and introduce some customer service skill classes
The drinks in the bar were a rip off too, 13 euros for two shorts and mixers, 2 euros for a splash of tonic in a gin.
Unfortunately entertainment started at ten after the children's entertainment but the children never left they were still running around everywhere and sitting on the stage.
Seating was poor here because there were pillars in the way and the way the seats were meant you couldn't see most of the stage.
When I read the reviews on here I was quite positive about my holiday, but when I saw the people who were probably writing a lot of the reviews then I realised that they probably live on frozen food from Iceland and Tesco basic ready meals.
A shame really as the hotel itself is very nice and situated in a quiet area.
The food and staff are the biggest downfall.
Could do with renewing the towels too as they are thread bare and grey and I had several with holes in and eye make up still on
Would I return
Fairandsquare07862, Abergele, United Kingdom
Dont Go IF YOU LIKE FOOD
Just returned from 4 star rated Vil-la Romana in salou ( Oct. 2014) and although the hotel is in a good position and the room was ok, I believe that the food is all part of my holiday, but I am affraid to say that this hotels food was terrible. the choice of food was poor and the quality was certainly 2 star at the most, out of the 10 nights we stayed we ate out on 6 occations.
I know that some people will say that you can always find some to eat from the buffet,which is right, but when you have paid for 4 Star you expect a little bit of quality but not at this hotel.
We have travelled to spain on many occations and only this year stayed in a 3 star where the food was very good, needless to say our next visit to spain will not be to the romana.
Also note that when we checked in we had 14 euros tax to pay to the hotel, something Thompsons forgot to mention.More
mick d, Sheffield, United Kingdom
GENUINE 4* HOTEL AND FANTASTIC DAY
We just got back from a week at this fantastic hotel. I was a bit uncertain about booking as it was so cheap and the reviews were very mixed but the hotel was a true 4* hotel. When we arrived, the staff were very welcoming, the reception area was spotless and we were greeted with a complimentary cocktail. As the holiday continued, the hotel came to light... the room was spotless and very spacious, the pool was large and had plenty of sunbeds, the evenings entertainment was brilliant and the entertainers were great fun for kids and adults. Food - There was plenty of choice in the restaurant but some of the food was a little questionable. I wasn't expecting 5* food but on some days, they were trying to create English traditions with Spanish ingredients. However, on the majority of the days, the food was absolutely fantastic. The only thing we were really disappointed with was the lack of a good English breakfast but the choice at breakfast was, again, very very good. They had a fresh carvery counter for breakfast and dinner which did omelettes at breakfast and fresh joints of meat at dinner time. It was my fiance's birthday when we were there and they organised a birthday cake at dinner time with a complimentary bottle of champagne and made his birthday one to remember. Salou itself is a fantastic town with plenty of shops, eateries and a beautiful beach (again, very clean with friendly staff helping you to your sunbeds for a reasonable price.) The excursions I would recommend are: House of Illusion - only a short walk from the hotel and a very good evening with free flowing wine and beer that is complimentary. We went out on a coach to Barcelona and had some free time in the city which was spectacular and a tour of the Nou Camp (Barcelona Football Ground). The final one we did was the jeep safari. The views were superb. Our driver took us to the highest peaks of southern Spain and he was extremely knowledgeable of the local area and history. All in all, a fantastic break that we will be doing again next year for 2 weeks instead of 1. PLEASE PLEASE PLEASE GO HERE.More
Emily K, Birmingham, United Kingdom
Stayed here from 4th October for 8 nights, check in was quick. We were given a pool view room on the 3rd floor.nice room, only problem here is that there are no drawers to put any clothes so we had to live out of our suitcase. You get a glass balcony on the 2nd and 3rd floor, wall on all the other floors so if you sit outside you can't see anything as the balcony wall is to high.plenty of choice for breakfast and evening meal..drinks prices ok, pool area was nice and never had any trouble getting a sunbed. 15 minute walk to Portaventura and the beach so ideally situated. Entertainment every night and animation team are good fun. I would definitely stay at this hotel again.More
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