Stayed here with my partner for a week and was pleasantly surprised. I expected a lower budget style place because it was very affordable. But the standard was far higher than I had expected and I would recommend this place to any of my friends visiting the areaMore
david g, Cork, Ireland
Good all round
Just returned after spending a week at this hotel with friends and we had a really good time. The hotel staff are very helpful and friendly. The service in the bars and restaurant was excellent as was the food. We ate in the themed restaurant one night and had a really good meal and it's nice because it's a quieter atmosphere and waiter service for your main meal.
I have just read the previous review about the pool being cold. Yes it was 'cool' but I have been in much colder and it was ok once you got in, quite refreshing in fact in such warm weather. It was kept very clean as was the areas around the pool and there was no need to RESERVE sun loungers as there were plenty no matter what time of day. The only fault was the lack of parasols or rather stands that actually worked which was a little bad for a four star hotel.
On the case of rooms, I see some had a view of an ivy covered wall, I can't comment as we upgraded with Thompsons to a partial sea view and our room was very nice, spacious and clean. The only criticism was it was very hot as the air conditioning was off.
The location of the hotel is very good for strolling either way along the promenade. Turn left outside of the back gate and your can walk into the center of torremolenos, turn right and you can walk into Benalmadena, around the marina which is very beautiful and plenty of bars and eating places.
We where very fortunate with excellent weather for the time of year.
The rep Vi for Thompsons was very good at filling you in on all the basic things you needed to know.More
maisie26, Warrington, United Kingdom
Lovely holiday again
Just returned from holiday, October instead of our usual November trip. Beautiful weather- apparently the warmest October for years on the Costa. Hotel just as good as ever. The only disappointment is the inability to receive English channels other than BBC World.More
Nevnjude, Newquay, United Kingdom
I am here at present, fantastic hotel, good rooms, excellent staff, good food. Only one thing lets this fantastic hotel down, the outdoor pool. It is huge and surrounded by palm trees but freezing cold. Now I know that most pools are on the cold side but this is virtually unusable it is so cold. The only answer reception gave was to suggest the indoor pool, this is missing the point, when going on holiday to somewhere hot, it is around 26 here, one expects to use the outdoor pool. This pool is 1m deep across its length so you would expect that the sun would have warmed it somewhat but apparantly it is this temperature all season so maybe the intention is to keep it cold to keep the pesky holidaymakers out of it? Riu, please do not tell us to use your indoor pool, just stop cooling your outdoor pool or I for one will never use you again, I would have been a return customer but for this.More
artistwong, Leamington Spa, United Kingdom
This was our second time at their nautilus.. Big thank you to the chefs who everyday cook a amazing variety of food without them and the waiters and waitresses, they make a enormous contribution to the holiday, as do all the staff who were all friendly, and are always on the go.Amazing hotel really clean friendly will be booking again next year.
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