20th October 2014 just back from nautilas, had to curtail holiday due to my sisters death and Ana and the rest of the reception staff could not have been more helpful, they even booked an early flight home for us. It is hard to find fault with this hotel from rooms to service to food and it is in a perfect site close to marina. one dislike I had was the two sitting for evening meals and having to use the same table each night but it was a small price to pay for such a lovely hotel. Best advice I can give is go there and enjoy it.More
dave s, Swadlincote, United Kingdom
Stayed for a week in August 2014. Check was very quick and efficient. Javier the reception manager was very helpful and always had a smile on his face. Main Hotel reception and public area's were always very clean and the deco was modern and bright. Rooms were one of the best we have stayed in, spacious, clean and again very bright deco. Bathroom had a large walk in shower and twin sinks. Food was the usual buffet type but had a good selection each night with a meat and fish being cooked fresh. Breakfast was the best I've had in a Spanish hotel, lots of selection and they seemed to cater for the British like of well cooked bacon. Lovely sea views to eat outside on a morning. You are allocated a time slot for the evening meal which can be changed on request. Also the table you are allocated is yours for the duration of the holiday. Pool area was well laid out and there was no problem getting sunbeds each morning well up to 10am. Added bonus its a adult only hotel with a good cross section of ages. There was only one small con for this hotel which is nothing detrimental against the facilities or hotel its self, just a policy not adhered to. If you have a policy for men wearing long trousers at the evening meal then stick to it. 95% of men wore long trousers and the rest had to wear shorts. I know its a small gripe and some will say so what, but its the principal. Still giving it an excellent rating as a small gripe shouldn't spoil a great hotelMore
Red-wine59, Newcastle, United Kingdom
Arrived on 26th of September 2014, received a lovely welcome and a glass of cava. Had to wait 1 hour for our room but we arrived earlier by the time we had a look round hotel the room was ready. lovely modern room, fabulous hotel , very polite staff and a lovely manager who was around every meal time should there be a problem. food was great plenty of sunbeds available. Hotel was in centre of the port and Carihuela. which we spent a lot of time. Torromolinos centre was walking distance but it took about 45 minutes We went there three times during week but we was happy in carihuela which was close to rui. meal times we were given a table and kept same place all week which was great at least we didn't have to search for a table every mealtime. All our drinks were put on a tab so we received bill at end of week which was good . would definitely return but taking my 16 year old son next year and rep told us the hotel was changing from a 16 to a 18 year old next year . so unable to return for a couple of year . lovely relaxing hotel xMore
juilecherbabe, Derby, United Kingdom
This is the third time we have been to this hotel, and we really do ,like the location. Check in on arrival we were offered a drink of Champagne which we always find a nice touch. We paid for sea view room and we had got a room and hat is what we got. The rooms are clean and tidy and plenty of storage space, we took our own travel kettle and mugs (as there are non provided in the rooms). The restaurant there are two sittings 6:15pm and 8:15pm we had the late sitting which is what we prefer, nice table by the window (No 41), we could have sat outside but I didn't like the smoking bit, (which people can do when sitting outside). we also had a meal in the tapas restaurant on one night, and to be honest we were very disappointed the tapas was lovely, the main meal was cold and we had no choice of dessert. (we didn't go back) the main meals are ok but get a bit repetitive the veg is over cooked most of the time, some of the meat is hard to cut into and eat, and wondering around the restaurant is a nightmare, people come from all directions and if they have a plate full of food get out of the way. Sun loungers well what I can say some people are sad putting towels on the sun beds at 5:30 in the morning, I just find that incredible, there plenty of sun beds for everyone to use. We used the local bus to take us up to Mijas which is a small village in the hill's lovely place. Security there is a gate to the beach which should be closed at all time to prevent people not staying at the hotel from using the facilities. The gate is often left open and on one occasion someone was using the facilities and he wasn't a paying guest, he was asked to leave but only after he had been using the pool area for a week! he could have gone anywhere in that hotel and no one would have been any of the wiser. But on the whole we had a lovely break thanks to the staff at the hotel who are without doubt very good at looking after your needs.More
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