Sandwiched between the beach and the atmospheric old quarter, this hotel boasts one of the best locations in Nerja.
Named after Nerja’s famous Balcon de Europa viewpoint, which sits just to the left of the hotel, this property has one of the best locations in town. The old quarter’s rabbit-warren of narrow streets is right on the doorstep, so al fresco restaurants, pavement cafés and traditional tapas bars are in easy reach. Nerja is one of the few towns along the Costa del Sol that has held on to its roots, so a wander through the cobbled lanes will give you a taste of Spanish life.
The hotel is built onto the cliff face, and has a bit of an upside-down layout. The reception is up on the 6th floor, at street level. And you’ll find the small pool and tiled sunbathing terrace up here, too, on a split-level roof terrace. There's a small, dark-sand beach on the bottom level, which you can reach via the lift. Behind the sand, you’ll find El Nautico restaurant, which serves fresh seafood and salads for lunch on a spacious al fresco terrace.
Breakfast is served as a buffet in Don Enrique restaurant. The floor-to-ceiling windows offer fantastic views over the Mediterranean Sea. You can also opt for an à la carte dinner here. The menu includes fresh seafood and regional specialities.
Rooms are simply decorated in muted colours, and some offer balconies with sea views.
We have just returned from a stay at the Balcon. We have visited Nerja many times as a family and decided to treat ourselves whilst travelleing just as a couple. The beach with free sunbeds and towels was perfect, the breakfast overlooking the sea was delightful. The only disappointment was with our bedrooms, we were on the ninth floor which needed the use of the lift which had a mind of its own. The rooms we had, were rear facing and looked onto a wall, we did ask daily if we could move but unfortunately they couldn't accommodate us. We tried to stay an extra night but they were full, so we were allowed use of the facilites for the day and then stayed in a 20 euro hostel for one night before our early plane the next day.More
Could Have Been Better
This hotel is in a beautiful spot - fantastic sea views and right in the heart of town with lots going on within a minute's walk. The room we had was adequate - recently refurbished with a small balcony and overlooking the sea. Sleeping was no problem - comfy beds (2 singles pushed together) and very quiet.
Swimming pool and area was very small and cramped - but beds were comfy and free of charge. There is a 7 euro charge for beds on the small beach area to the hotel - which many guests felt aggrieved about. This is supposed to be 4 star hotel - never before have we been asked to pay for beds on the hotel premises.
We had booked half-board - this was a mistake. Breakfast was okay - with the usual choices - eggs/ greasy bacon/ beans/ continental sausages/ cereals/ fruits and good choice of breads. Getting the waiter's attention for a second cup of coffee proved difficult - would be better if they provided a small pot for guests to refill their own cups.
Evening food was extremely disappointing - buffet on 2 nights with poor choice. Meats were tasteless and overcooked - salads very 'run of the mill' and sweets that looked much better than they tasted.
On the non-buffet nights, guests are asked to choose from a menu and food is served to the table. What an absolute shambles! We were served raw salt-cod on the first occasion - guests on a neighbouring table had the same issue - yet virtually ignored when bringing it to the waiters attention. A second attempt with similar experience of bland, non-descript food being served sealed our decision to eat out from the hotel for the remainder of our stay.
If the hotel wants to offer table service - then two important things should be considered - make sure the waiting team are trained to deliver the service the hotel aspires to, and that the food on offer is of an acceptable standard. Do not advertise lobster and then serve two small prawns and suggest that they are baby lobster. With such a wealth of fantastic ingredients - it beggars belief why the chef never seemed to get it right.
The reception staff were quite friendly, and the night porter very helpful and always smiling. The questionable service in the restaurant and snack bar let the hotel down .
Would we go again - no sorry!More
frederick66, Manchester, United Kingdom
This was our second visit to the Balcon de Europa as we went last year also in October. We had a lovely bedroom on the third floor this year overlooking the beach so sitting on our balcony was good especially in the morning when the sun's on it - not that we spent too much time on it. Bedroom had a bath as well as a shower which was good as last year we just had a shower in a small bathroom. Room was cleaned well every day. There's a great selection at breakfast-time and a choice of starters, mains and desserts for evening meal with a few buffets thrown in during the week. There was only one evening when I wasn't impressed with the choice of mains, ended up with moussaka and didn't like it. I thought that the waiting staff seemed friendlier than last year which was good. Worth getting to the diningroom early to get a good table overlooking the beach - it's really lovely if they have the doors opened up too.
The hogging of sunbeds with towels at an early hour was much in evidence. Each day there was hardly a sunbed left on the beach without a towel at 8.30 a.m. and no sunbathers in sight! On the day it rained, oh dear, all the towels got wet.......
We booked through Thomson and there was one change this year which was a bit of a pain. I know that the roads in the heart of Nerja aren't big enough for coaches, so the coach from Thomson has to drop you off at a hotel where you wait for a minibus from the hotel. Last year, the coach dropped us off at the Rui Monica in the centre of Nerja, but apparently the Rui Monica has complained about this and doesn't want it to happen anymore, so the coach drops off at the Nerja Club Hotel. The daft thing though is that the coach first goes to the Rui Monica in the centre, then goes back out for about a mile or more to the Nerja Club on the outskirts of Nerja taking you away from where you want to be. Seemed slightly bonkers. Then we had to wait about 15-20 minutes for the minibus, then by this time the streets had got really busy and it took ages to be driven to the car park a few minutes walk from the hotel where the bags are unloaded and the driver helps with the bags and shows you the way. Hubby said in retrospect we should have got out at the Rui and walked! We heard a few other people who had come with Thomson say that this roundabout way to get to the hotel was a pain and other people had said they'd felt like getting out of the coach on the way to the Nerja Club and getting a taxi. Then it's reversed on the way home - hotel drops you off at the Nerja Club on the outskirts, then you have to be driven back into the centre of Nerja for Rui guests. If we go again to the Balcon de Europa, we're booking a taxi! Also, Thomson plane was delayed by over an hour going home due to a late passenger. Seems unfair that one person can cause havoc to the flight-time when everyone else boarded on time.
Nerja Feria was on and was lovely to see the religious procession again one evening with fireworks later on. It rained one day when there was supposed to have been a daytime procession on with horses but it was cancelled due to the rain which was a shame. Look out for the hippy couple with the huge dog and black cat with no ears or tail which acts like a dog who wander about Nerja all the time. The animals are well cared for though - can see that.
I'd definitely return to this hotel, in a seafront room, arriving by taxi!!More
TillyFloss_11, Liverpool, United Kingdom
Balcon De Europa
Just returned from our second visit to Nerja and first stay in this hotel, and it was lovely, once you've stayed here you won't want to stay anywhere else in Nerja, the location is ideal, we had a sea view room and it was well worth it, we had a view of the balcon and the beach. It was great to waken to that view each morning, and hear the waves lapping on to the beach, and in the evening it was lovely to just peaple watch from the balcony.
We were B&B and the breakfasts were excellent. so much choice and the dining room looks out to the sea, again a lovely sea view, you can easliy spend an hour over breakfast.
We will certainly be back here, I would recommend it and pay extra for sea view it's well worth it.More
Maysee50, Dundee, United Kingdom
good quality hotel
having been in Nerja on a previous visit but in a different hotel we knew what to expect as we had a look at the hotel at the time The rooms are adequate but not large and a sea view is essential
The higher the floor the better the view[we were on the top floor---9]
the beach below is very handy but you will need to pay 5 euros each time for a lounger The swimming pool is a joke but at least the loungers are free Towels for the beach are at least free for hotel patrons and changed whenever you want
Food in the restaurants has improved over the years and is now of a decent standard Wine and drinks in general are good value for a 4 star hotel being less expensive than some others in the area Some of the white wines are especially good for the priceMore
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