Sandwiched between the beach and the atmospheric old quarter, Hotel Balcon de Europa boasts one of the best locations in Nerja.
Named after Nerja’s famous Balcon de Europa viewpoint, which sits just to the left of the hotel, this property has one of the best locations in town.
The hotel is built onto the cliff face, and has a bit of a topsy-turvy layout. The reception and pool are up on the sixth floor, at street level, while the beach and restaurant are down on the bottom level.
Awesome location, perfect little town on the beach!
Stayed with my husband in Nerja and found it charming. Staff very helpful although the parking arrangements are odd and onerous for them to make work, they do what is necessary without a word or gesture to imply it is a lot of hassle for them. As they say, Location, Location, Location! This hotel could not be more well situated but not sure if it was the time of year (October/ November) or what, but the entire hotel seemed to be full of semi-elderly British couples. Not that they are not nice, but if you are looking for a younger crowd, this might not be your first choice. Breakfast buffet great; we ate dinner and lunch in the very close side streets and it was completely lovely. ( see review of restaurant). A nice, comfortable room, well-run place, nice people.More
CAtherine H, Toronto, Ontario, Canada
Great for adults
Really good hotel for adults, in a superb location. Booked with Thomson and everything was excellent from departure to return. Staff at hotel very attentive and professional at all times. Would recommend paying extra for sea view room and balcony.More
Superbly located Hotel but Poor Food Experience
A 7 Night half board stay at a hotel in which we would definately return however based on our experience, we would come back on a B & B basis only.
The Balcon has a superb location on the seafront in part of the Old Town, Nerja.
We had a sea view room and in hindsight we made a great decision when securing that.
The hotel benefitted from a small beach which appeared to be used by customers only which again was a plus. Its pool seemed very small and during our time, didn't seem to be used much.
Our room in general was spacious and clean. Well managed by the cleaners with daily cleans and regular sheet/towel changes.
Another feature of this hotel in general, was its staff who overall were friendly and approachable .
Wifi was excellent, we had no issues with this at all and it was free, as was room safes.
The blemish to our holiday was our food experience which unfortunately was a poor one. Breakfast was ok with wide range of foods, hot and cold to choose from. This being said, they were slow to replenish dishes and this was'nt just our view as we overheard a number of comments about this from other clients.
Our poorest experience was by far the dinner, hence my comment re 'B & B only' if we returned.
Dinner options changed on a daily basis ie buffet one day and limited option menu waitress served on another. We had various issues from the start and decided on our 2nd day to complain to a lovely young lady (poor with names) who advised that she would feed this back thro to the chef.
The standards varied until on day 6, the Gala Dinner event. Both of our main courses were 'stone cold' and poor in general (1 small potato on each of our plates) and on that note we just 'gave up' and walked out.
We did share our grievance with what looked like the Head Waiter' who was very apologetic and tried to oblige but for us it was the final straw. As a consequence, we decided we would not eat Dinner at the hotel on our last day which was such a disappointment to us but we just were not prepared to undergo any further bad experiences. We ate elsewhere.
I have to say this tarnished our holiday overall and its only the location of this hotel that has pushed me to grade our overall experience as 'very good'.
The food experience for its quality was a poor 2 star at best. I recommend the Management get a friend to do a mystery shop of the 'Dinner' and feedback.
I do hope they sort this out going forward.
Generally, other experiences I would recommend include a very short walk to Cochrans next door for a drink and light snack/food in the afternoon. Its sea view setting is absolutely excellent.
Do the 'Nerja Caves' experience and book it via the local museum as you get a much better deal by doing that.
Last but not least, visit Frigiliana using the local bus (1 euro), a lovely village up in the mountains.
Oh and yes, I do recommend Nerja too. Its a first for us and next time I'll be hiring a car for a few days and taking it into the mountains as I gather there's loads to explore.More
chelsea098, Burton upon Trent, United Kingdom
Fantastic hotel, staff were brilliant,the junior suite we stayed in was beautiful, breakfast was good but I found the buffet in the evening could have a better variety, we ate out most evenings as we did not like evening buffet. Local restaurants are worth a visit.Will stay at hotel again as it was a perfect holidayMore
marierenshaw, Northampton, United Kingdom
fabulous location in Nerja. Lovely room looking over the Balcon. Breakfast was good, lots of options in lovely restaurant. Sun beds a bit close together but nice to be on the beach. Will definitely returnMore