Hotel Polynesia  

This place has been designed to feel like a South Pacific island. So there’s a waterfall and a rope bridge in the lobby, and a birds of paradise aviary in the grounds.

This hotel comes with a huge, lagoon pool. And it’s just a really short shuttle bus ride to the beach club and waterpark, which are open in summer. There’s a buffet restaurant that serves international cuisine and a lunch place over at the beach club.

The hotel’s in a gated complex with the other hotels that make up the Holiday World Resort. It’s at the top of a hill, overlooking Caravajal beach, which is a 15-minute walk away.

TripAdvisor Traveller Rating

Based On 1808 reviews

  • Official Rating
  • 1Building
  • 5Floors
  • 328Rooms
  • 8Lifts

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

Full Board meals in the buffet restaurant. Lunch and selected drinks at Beach Club buffet restaurant - reservation required 24 hours in advance, open from 15th April.  Selected local alcoholic and non-alcoholic drinks, until 23.00 in winter and 24.00 in summer. Selected drinks from snack bar at Beach Club.  Snacks at certain times.

Facilities ► View all

Outdoor pool

A large, lagoon-style pool takes centre stage at the hotel. Lined by a terrace with sunbeds to enjoy the sea views from.

Buffet restaurant

Open for breakfast, lunch and dinner with children's options, this restaurant makes a statement with an arched, glass ceiling. Dinner options include meat or fish, and there's show cooking, too. Special dietary needs and vegetarians can be catered for if prior notice is given. Highchairs are available.

Beach Club

The Beach Club waterpark overlooks the sea and is open during the summer months. There are rapids to float around on, waterslides, a pirate ship, splash zones and even giant sandpits with equally giant elephant statues. If that sounds too much like hard work, there are quieter areas with in-water sun loungers too. A shuttle bus service to the Beach Club is provided and the journey takes just a few minutes - just ask at reception.

Rooms► View all

junior suite with balcony

These contemporary junior suites come with twin beds and a sofa-bed in the lounge area. You'll also have a kitchenette, fridge and satellite TV.

suite with balcony/terrace with private whirlpool

These contemporary suites come with a large terrace or balcony with a whirlpool and sunbeds. You'll also have a lounge, kitchenette with fridge and satellite TV.

TripAdvisor Reviews Show more reviews »

Nice hotel better than expected

Stayed with my family husband and 2 kids aged 7 and 4 on self catering basis 22-29 Dec. Hotel looks amazing as you walk in and was all festive for the Xmas break. We were happy with our room. Massive bathroom with separate bath and big shower, 2 wash basins and toiletries. Lovely fresh clean towels daily. Kitchenette was missing a few things but reception were helpful and brought the nissing wine glasses, can opener etc. Good shuttle bus service to Benalmadena marina and also to Fuengirola and we made good use of it to save us walking and having to get local bus back all the time. We did get taxis back and about €10 from Benalmadena by the taxi rank near McDonald's. We did not use the kids club as had to pay €5 each child per day as self catering and my kids prefer to stay wth us anyway. Pool in the spa was €10 each and we did not use this either. A bit expensive and should have been included. Decent shop on site. The walk to the main road was not as bad as previous reviews made it out to be. Took less than 10 minutes and that was with 2 young kids. Local bus service very good every 30 minutes and really cheap too. It was quiet as off peak but that is exactly what we wanted. The weather was fabulous 18c average most days. We were surprised to find lots of English channels on tv including Disney, itv1, bbc1 etc. All in all a nice holiday and would return to the resort. Thanks hotel Polynesia.More

Francine A,

Good

Enjoyed our stay here. Went in November when it's pretty quiet. Have to pay for wifi and we were in the end room and didn't even work in there! Good signal everywhere else though. Went all inclusive as well. Food was basic and ok, exactly what you'd expect from an all inclusive. Pizza, pasta, salads, paella, burgers, curries, stews etc. This place is massive, you get lost everywhere you go. We couldn't get English channels on our TV so we asked at reception and someone came in 10 minutes and sorted it for us. Plenty of things to do including spa, gym, games arcade and the activities team playing games by the pool side. The singers in the evenings should NOT be singing old cheesy songs in broken English, it doesn't sound good. Staff on reception were a bit short with us at times and came across a bit rude. All in all, a good stay but would probably stay at a place closer to the town and wouldn't bother with all inclusive as the food isn't very good. More

Pete2591, 186338

Wonderful Family Christmas Holiday

We travelled as a party of seven with two children aged 10 and 7 from 19-26 December 2015 all inclusive. This is my second visit to the hotel but first with the family. This hotel has got the "wow" factor there is nothing not to like about this place. In the reception area we were greeted with a large Christmas tree, Ponsietta plants dotted on the staircases throughout the hotel very Christmassy, which was a lovely touch. The hotel is situated on top of a hill away from from the hub of Benalmadena, shops, pubs and tourists which I personally loved because if you wanted to be part of that you could easily go on public transport, taxi which we found very reasonable or by the bus provided free by the hotel. The beach is a 10 minute walk downhill which leads into Fuengarola. Our room was on the fourth floor it was lovely, clean and modern we were at the front of the hotel overlooking the mountain range and the Palace Hotel with the coastline in the distance and gorgeous sunsets in the evenings. Food was amazing they couldn't do anymore the variety was excellent it even suited my daughter whose 10 and a very fussy eater. My mother-in-law was very impressed also with the roast beef, pork etc. Yorkshire puddings, sprouts they served on Christmas Day she was in Heaven! The staff were so helpful, nothing was too much for them, ranging from kids club, reception, spa staff, bar staff, restaurant and chamber maids all done their best to make your stay as perfect as possible. My husband found the reception staff very accommodating in arranging a scuba diving trip. All in all, all staff were very pleasant and hard working to ensure our stay was enjoyable. The facilities at the hotel were great the arcade with bowling alley, cinema, Spa and outdoor pool which I must admit I did not go into as it was freezing but to be expected it was December. My children went to kids club everyday and absolutely loved it, they made some lovely friends and my little boy was very upset when we had to come home which is very rare for him. Christmas Eve Santa came to visit the kids he offered all the kids a bag of sweets and on Christmas morning Santa's Elf was in the restaurant and handed out presents to each and every child. I thought that in itself was a lovely touch. All in all we had a fantastic Christmas holiday and if I could afford it I would go every year.More

M B, 186394

Winter Break

Stayed at the hotel over Christmas. Lovely hotel very clean large rooms, towels changed daily, food average, drinks of good standard. Those are the good points. Bad points quite a long way from anywhere, it is a ten minute walk to the gate to get to the road and bus stop. We were told there was a shuttle bus but never saw it in use. If you want a peaceful holiday this hotel is not for you. While we were there, there were children running round the corridors no up and down in the lifts till early hours of the morning. There was no visible security which might have helped. It is such a shame as have said a really clean tidy hotelMore

brendasiddles,

Costa del Sol

First visit to area and initial impression of the hotel was not good due to delay in checking in with only one staff on reception and no drinks offered. The apartment when we found it was spacious, clean and the shower and bath wonderful but the view was awful due to being located at the back of the hotel(best try and get a sea view). The food offered on all inclusive was average, choice limited and not hot enough and the all inclusive options to drinks not clearly explained,in other words the wine was vile and the lager bearable and cocktails not offered. The all inclusive option also finished at 11 pm which was disgusting and then you were told to leave the bar but you had no-where to go!!!! How very rude!! There was no water supplied in the room or bottled water at hand and available only through a water cooler in the bar...we ended up buying some from the hotel shop which was not good for all inclusive. The hotel is up on a hill and too isolated so unless you walked miles or caught the local bus you were stuck at this hotel. The entertainment was abysmal and the staff were on the whole looking unhappy,sometimes rude and not wanting to serve the English...if Spanish guests were in the hotel, the English were ignored. On New Years Eve we were supposed to have Champagne but none of us saw any and once seated(and we were not allocated seats as they suggested and had to be found a table away from the Thomson group despite tables being reserved and no-one sat at them) and we had to keep asking for drinks(the Spaniards got water,wine and were always served first). The entertainment again was appalling and I will not be returning to this hotel.The hotel alarm call system is shocking as we requested a alarm call which they didn't follow through and we nearly missed our trip to Gibraltar-the highlight of our holiday. The reps were not seen unless to sell their trips and we found the whole holiday experience not for us. Kids were catered for but the adults were not.More

Christine H,

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Hotel Polynesia
Rated: 4.0 /5 based on 1808 customer reviews
from £350.44