Hotel Polynesia  


There’s no need to go to Tahiti – here you get Polynesian style in spades. And there’s a waterpark in summer, too.

This hotel comes with a huge, lagoon pool. And it’s just a really short shuttle bus ride to the beach club and waterpark. There’s a buffet restaurant that serves internaltional cuisine and a lunch place over at the beach club.

The hotel’s in a gated complex with 3 other hotels that make up the Holiday World Resort. It’s at the top of a hill, overlooking Caravajal beach, which is a 15-minute walk away.

TripAdvisor rating

Based on 1231 reviews

  • Official Rating
  • 1Building
  • 6Floors
  • 328Rooms
  • 8Lifts

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner.  Selected local alcoholic and non-alcoholic drinks, until 23.00 in winter and 24.00 in summer.  Snakcs at certain times.

Facilities ► View all

Outdoor pool

A large, lagoon-style pool takes centre stage at the hotel. Lined by a terrace with sunbeds to enjoy the sea views from.

Buffet restaurant*

Open for breakfast, lunch and dinner with children's options, this restaurant makes a statement with an arched, glass ceiling. When the restaurant is closed for lunch it may be taken at the beach club. Special dietary needs and vegetarians can be catered for if prior notice is given. Highchairs are available.

Beach Club

Open during the summer, the Beach Club waterpark overlooks the sea. There are rapids to float around on, waterslides, a pirate ship, splash zones and even giant sandpits with equally giant elephant statues. If that sounds too much like hard work, there are quieter areas with in-water sun loungers too. A shuttle bus service to the Beach Club is provided and the journey takes just a few minutes.

Rooms► View all

junior suite

Junior suite sleeps up to 4 with 2 beds and a sofa-bed. Cots are available on request.


Suite sleeps up to 4 with whirlpool on the large terrace and sunbeds. Cots are available on request.

TripAdvisor Reviews Show more reviews »

2nd stay, still brilliant.

We have just come back from our second visit and again loved every minute. Rather than just give my opinions thought it would be better to give you guys some tips to make the most of your stay. When you check in, sign up for a holiday world plus card (costs nothing to join) this will give you 25% off price of the safe, 10% off of massages in the spa and 7% off of anything in the gift shop except newspapers. You and your children can enjoy the spa between 10-2pm for €5 for 1 hours use per person. But if you are thinking of paying for a massage do this first as you will get a voucher for one person to use the spa for 1 hour FOC so will cut your costs down. Make sure if you use the beach club book your lunch at reception the day before, best before breakfast just to guarantee you get a place(s). There is a free shuttle bus down to the water park but we walked down there just before 10 so we could get the beds we wanted. To hire the rings you will need €20 per ring, you will get €14 back per ring as the charge is only €6. Agree or not this is still the case. Make sure you keep the receipt as they will not give you any deposit money back otherwise. There is also a lovely couple that run a photography business in the beach club and will take some fabulous family pictures for you at very good prices (7 pictures and email to be sent with these pics €23) very happy with our pics especially the underwater shots of my boys snorkelling. If u require pack lunches for any excursions make sure u order at reception before 7pm the day before. You pick these up in the main restaurant in the morning. Book the Polynesian/Chinese restaurant between the hours of 8am-11am. I would do this at the beginning of the holiday to make sure you get your places. The pool around the hotel is so much better than last year, no one can reserve beds with towels till 9am, the music isn't as loud but still lots going in around the pool, Zumba, water polo, guest vs staff challenges, float bridge etc. Make sure u pick up a schedule of what's on at reception. This also gives you evening entertainment. Little tip, when you see the "inflatable slide" think this was on Saturday and Tuesday around 11:30am, the company that brings this in for the hour also bring in parrots and owls for the children to have pics with. €10 for A5 or €15 for A4 per pic. Again very good quality pictures. In the evening they have entertainment also at the back of the hotel, lots of acts, reptile and eagle shows, magic, hypnotist etc. they also have electric bikes €2 a go and bungee trampolines €3 but you need to get the tickets for the trampolines at the outside bar. If you fancy a trip to the beach there is also a free shuttle bus that takes you there. I find all the staff helpful and friendly. Love this hotel. We will be returning again in the future I'm sure. Hope this will help you out. Have a fantastic holiday. Enjoy every moment and make your own opinions. Thanks again Holiday Polynesia for a wonderful stay. More

Gem B,


This is the 4th time we have stayed at this hotel and can honestly say it gets better each time. My 3 and 7 year old were devastated to come home. Food is amazing, rooms are amazing, staff are amazing. I cannot fault anything. The kids club made my boys so welcome and made such a fuss of them. If the hotel management are reading this I would like you to know that Patricia Pomares Giron who works in the puka puka is a credit to Hotel Polynesia, she really was amazing throughout our 2 weeks. Thanks for another great holiday. Well done Hotel Polynesia.More

Sarah19202, Leeds, United Kingdom

Lovely clean hotel

Stayed here between the 10th - 17th August. 4 adults and 3 children, aged 12,11,6. Hotel was spotless, food plentiful and lots of selection. Entertainment was very good. Beach club was also very good although my children would have liked a few faster slides. The one bedroom apartment and junior suites are exactly the same - have no idea why Thomson advertise them differently. All in all lovely hotel, lots to do and although it does cost 15 euros for a taxi into resort there is so much going on in the hotel you do not need to go far.More

stolzie, Bridgend, United Kingdom

still an amazing hotel!

This was our third visit in 4 summers, having travelled elsewhere last year. However after requests from both our children we returned to the Polynesia again, and had a wonderfully relaxed two weeks. Because we have visited before, we checked in, got changed, had lunch and were by the pool just after 2pm - not bad considering we didn't get go the hotel until 12.30. We spent a couple of days out in Benalmadena - the buses and taxis at the bottom of the hill are very handy. We had three days by the hotel pool - the Aqua Zumba class was good fun and there were lots of activities and games during the day if you wanted to join in. Most of our days were spent at the Beach club - the children loved the variety of pools and activities, and the lunches over there were great too. Only issue was why did the bar music have to be so loud. Hotel food - we were worried after some recent reviews but we were very happy with the meals. There is a huge selection at breakfast (the omelettes and British style bacon at the grill are great). The lunches at the hotel had plenty of choice - our son had shark on our last day. Evenings could be busy - especially at about 7.30 but considering how many people were staying at the hotel, it was never as bad as the other reviews suggested. Our son loved trying the fresh fish off the grill. Our biggest issue was being able to try things without eating too much. The restaurant staff were great and our children became confident to order their drinks in Spanish after some help from the waiters. Bars - the staff were great, even when very busy. The drinks measures were huge - their own version of Bailey's on ice was good quality but came as at least a double. The children enjoyed the milkshakes and non alcoholic cocktails, as well as the fizzy pop and juice. Thomson reps - there are now three reps again, having only had 1 rep last time.Do be careful when booking trips with them - we booked for the dolphin interaction at Selwo Marina for 1.30 on our daughter's birthday a week in advance but when we got to Selwo they didn't have the booking and we were lucky that they had space at the 4pm one.More

swindonmumof2, Swindon, United Kingdom

Cannot be faulted

We arrived at this hotel on the back of reading mixed reports on this website. It really seemed like a Marmite hotel. Anyway, all I can say is that my wife, 11 year old son and myself had an excellent week at this hotel. The facilities were top-notch in both the hotel and the attached resort, the fact that the hotel put on a free courtesy bus to bring you down and up the hill from the beach resort only helping to look after the guests. Its not a long walk, but uphill in that heat and you appreciate the lift. The hotel reception area gives you that wow factor, the type of reaction you get from a 11 year old when he walks in to the hotel and says 'wow' look at this place, its fantastic - from the little turtles in the reception to the tropical birds further into the hotel. The staff looked after you brilliantly with plenty of activities going on throughout the day to keep everyone amused. If you wanted a quiet corner to relax you could still find one. The food in the restaurant was excellent - okay the queues were sometimes long but no worse than we have experienced in other Spanish hotels an the quality and temperature was always high The bedrooms were excellent with a separate bedroom - although I would say that the beds let the hotel down, with very little in the way of comfort. Overall an excellent hotel and somewhere we would definitely go back to in the futureMore

desmel1, Bridgend, Uk

See all 1231 reviews »

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Online savings - Refers to an online discount of 10% on August and 9% on September & October on holidays and applies to the basic adult cost before supplements. Available on package holidays booked online departing between 1st May 2014 and 31st October 2014 Online discount only applies to package holidays booked on and does not apply to flight only, accommodation only and tailor made flight+hotel bookings. Online discount is not combinable with free Child Places.

Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only, cruise, Thomson Ski and any other bookings. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time. We reserve the right to change or withdraw the offers at any time.

Free child places - Free kids offer applies to new bookings only, on selected summer 2014 holidays, subject to limited availability. Only 1 free kids place is available in each selected hotel room or selected apartment type or villa with 2 full paying adults. Other children must pay the full brochure price. Available on First Choice holidays only. Free child places may not be combinable with other discounts.