Hotel Polynesia  

This place has been designed to feel like a South Pacific island. So there’s a waterfall and a rope bridge in the lobby, and a birds of paradise aviary in the grounds.

This hotel comes with a huge, lagoon pool. And it’s just a really short shuttle bus ride to the beach club and waterpark, which are open in summer. There’s a buffet restaurant that serves international cuisine and a lunch place over at the beach club.

The hotel’s in a gated complex with the other hotels that make up the Holiday World Resort. It’s at the top of a hill, overlooking Caravajal beach, which is a 15-minute walk away.

TripAdvisor Traveller Rating

Based On 1432 reviews

  • Official Rating
  • 1Building
  • 6Floors
  • 328Rooms
  • 8Lifts

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner.  Selected local alcoholic and non-alcoholic drinks, until 23.00 in winter and 24.00 in summer.  Snakcs at certain times.

Facilities ► View all

Outdoor pool

A large, lagoon-style pool takes centre stage at the hotel. Lined by a terrace with sunbeds to enjoy the sea views from.

Buffet restaurant

Open for breakfast, lunch and dinner with children's options, this restaurant makes a statement with an arched, glass ceiling. Dinner options include meat or fish, and there's show cooking, too. Special dietary needs and vegetarians can be catered for if prior notice is given. Highchairs are available.

Beach Club

Open during the summer, the Beach Club waterpark overlooks the sea. There are rapids to float around on, waterslides, a pirate ship, splash zones and even giant sandpits with equally giant elephant statues. If that sounds too much like hard work, there are quieter areas with in-water sun loungers too. A shuttle bus service to the Beach Club is provided and the journey takes just a few minutes - just ask at reception.

Rooms► View all

junior suite

Junior suite sleeps up to 4 with 2 beds and a sofa-bed. Cots are available on request.

suite

Suite sleeps up to 4 with whirlpool on the large terrace and sunbeds. Cots are available on request.

TripAdvisor Reviews Show more reviews »

Impressive hotel

We stayed for 8 nights over Easter, this was our first stay in an all inclusive for 9 years. Hotel is great for holidays where you don't want to go far. We are a family with a 12 and a 14 year old. Wifi is not free and can be purchased for €12 per week per device which a negative for us as the hotel events mainly cater for under 12's or adults and this age range is left to fend for themselves a bit. Restaurant is good with lots of choice. Not great on the hot veg tend to be very over cooked or limited. Plenty of fresh fruit, salads, cold meats, Some items are on every day if your into Pizza, hamburgers, hot dogs and chicken nuggets you will be fine. Otherwise the hot grill always had a fish choices, chicken, pork, steak, veal, lamb etc. Some nights are themed mexican, chinese, or highlight dessert nights with chocolate fountain, crepes, ice-cream stall. As our weather was not good the hotel feels exposed and windy, but in summer when the temperatures are really hot anyone would be glad of the breeze. If you do want to visit either Fuengerola or Benalmadenda is it is a taxi or a bus ride unless you like a long walk probably over 2 miles to the main part of Fuengerola and between 3-4 miles to Benalmadena centre. The is a shop on site but looked expensive, I wouldn't recommend self catering unless you were using this as a base and were exploring every day. Beach club was a disappointment as it was not fully open until 15th April and we were home by this date. Beach is nearby and there is work currently being undertaken at the start of the promenade walk towards Fuengerola, I am sure it will be lovely when it is finished but looks a sight at the moment. Some explanations of the all inclusive don't say that the bowling is payable, the games room activities eats €1 or €2's per game and we never found the cinema. The mini golf is looking tired and does not currently match the impressive entrance of the hotel, but passed some time when the weather was lousy as did the free spa entry (limited and bookable) With the exception of reception which seemed quite short staffed at times the remainder of the hotel is well staffed has hard working, pleasant staff who put a lot of effort into servicing your needs, and making your stay enjoyable. Tried to give a balanced view as we had a lovely time & made some great friends. I summary perfect for those with under 12's, over 12's hope you can make your own entertainment as we did.More

Julie T, Leeds, England, United Kingdom

First time all inclusive

We stayed here for 5 nights over Easter with close friends and our 2 children aged 4 & 8. It's the first time we've been to Spain as a family. I read countless reviews before we travelled and was a little dubious but we had a great time probably down to travelling with another family. We were aware that the location was outside of Benalmadena so that didn't come as a surprise to us and knew about the bus service. Unfortunately the weather wasn't great so the pool was cold but my kids spent time in the hot tub next to the mini golf. You can use the indoor pool twice in a week for an hour at a time mornings only. We were given one free session as only there 5 days but I suggest you book your slots as soon as you arrive. I wouldn't let the rail line bother you as our room was right next to it and we didn't hear it at all. We had a sea view overlooking the pool. We were hoping to upgrade to a suite with a hot tub but none were available & glad we didn't as the rooms above looked down on them (as I realised when I looked over our balcony at the bloke below in his) & it was going to cost us about 350 euros extra. The entertainment was on too late with the mini disco starting at 8.30 or 9 & the main entertainment being at 10. There was very little for the older kids to do other than the arcade but I assume there's better entertainment during high season. I was also surprised at the amount of kids wandering the hotel on their own in big groups. The food was ok but it would have been nice to try the other restaurants which were closed as out of season. The rooms were great but don't expect them to be well stocked for self catering. The shop was adequate although didn't sell basics like painkillers so we gave a fellow guest some paracetamol to save them travelling into town by taxi to buy some. All in all a good trip but prefer Marbella to Benalmadena as it seems quite run down other than the marina area. More

red72, england

Not 4 star!

This hotel is part of a Holiday Village that is perched on a hill. The only plus this hotel has is the rooms, they are spacious and modern. We visited on a short 4 day break over Easter. The weather was terrible throughout our stay so we got off to a bad start from the off! Breakfast was cold, queues were long for freshly cooked food at dinner and although we were informed by the hotel that the themed restaurants would be open, they were all closed! Snacks were outside during the day, temperatures were 13 degrees with blowing winds & rain so everything was freezing again! The entertainment team was anonymous, so our 13 year old son spent most of his time in the arcade which cost a small fortune! We thought we'd try the indoor pool/sauna/gym but were told it was full that day and the next!(max 20 people)! The hotel did not have a plan B for when the weather doesn't allow sunbathing/swimming. We aren't people who normally complain, we are very easy pleased, but this is one of the worst holidays we've had! Would not recommend this hotel/ village. I can only describe it as Butlins abroad!More

steff12015, County Durham, United Kingdom

Go All Inclusive!

We stayed here for 5 nights over Easter. Overall, the hotel was very good, but what really let it down was the AWFUL service at reception. We had to wait over half an hour to check-in on arrival (there was only one other family checking in), but there was only one member of staff, who was rather grumpy! Other times when I went to reception to ask a question, there was also only ever one person serving, who consequently was rather grumpy too! The room was fine, nothing special, but more than adequate & clean & comfortable. We had a room at the front of the hotel which had a mountain & partial sea view- probably much quieter than at the back with the trains?? The restaurant was excellent- plenty of good food, great service, no complaints at all! Definitely recommend all inclusive, as I think the meals would be expensive otherwise, & there are no other restaurants etc nearby. Evening entertainment was good, but too late with family-friendly shows not starting until 10pm. Location-wise, there are no shops or restaurants within walking distance of the hotel. Both Fuengerola & Benalmadena are about a 15 minute bus ride away. Bus stop is at the bottom of the hill, but there is a free shuttle down the hill between 10am & 6pm. The beach is about 15 minutes walk (or 5 minutes from the free shuttle bus stop at the bottom of the hill). The water park (again at the bottom of the hill) is great for kids, & was much quieter/ easier to get a sun-bed than around the main pool area. Big negative- no free wi-fi, not even in the lobby/ reception area.More

BritsinAustria, Cambridge, United Kingdom

Lack of Character

This hotel has quite a number of positive reviews, and to be fair it does have some good points, but from my perspective it's one of the most disappointing holidays I have had. Let me explain ! I stayed here with my wife and 2 kids in April 2015. The weather was not great and that obviously had some bearing on my feelings but it also highlights just how poorly this hotel caters for guests in the winter months,to be fair the room was nice and the hotel is clean, the food is buffet style and is ok but not great either. We were booked in for 1 week half board, but even if you are all inclusive you will be asked to pay extra for things that frankly should be included regardless. I have stayed. In 4/5 star Al hotels around the world and have never been asked to pay for the use of an indoor pool. A family of 4 is €34 for an hour.if you want pool towels you need to pay 1€ to change each one daily. That's another €56 for two weeks. The safe in the room is €2.80 a day. This hotel has a really nice beach pool complex attached That's charged at €20 a day for 4 people. Basically for me these charges are just to far for what is supposed to be a high quality AI resort that's not cheap by any standards to start with. The hotel has two bars but only one was open all week, the hotel has 600 rooms the bar has 100 seats and getting one is near impossible. So unless it's summer and you can sit outside you basically have no where to sit other than your room. Lastly the pool area is equally under catered. Firstly it's possibly the ugliest pool area I have ever seen with horrible concreat floor finish and not a piece of grass in sight, the loungers are fixed in the flat portion so you can't sit up and they are far to few of them for the size of the hotel. One thing no one mentions is that the main train line runs 10 foot from the pool area and although the trains are quiet it does not add to the overall lanscape. I guess by now that you can feel that I hated this hotel and won't be returning, it's probably put me off Spain for life. More

Darren R,

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