Hotel Polynesia  

This place has been designed to feel like a South Pacific island. So there’s a waterfall and a rope bridge in the lobby, and a birds of paradise aviary in the grounds.

This hotel comes with a huge, lagoon pool. And it’s just a really short shuttle bus ride to the beach club and waterpark, which are open in summer. There’s a buffet restaurant that serves international cuisine and a lunch place over at the beach club.

The hotel’s in a gated complex with the other hotels that make up the Holiday World Resort. It’s at the top of a hill, overlooking Caravajal beach, which is a 15-minute walk away.

TripAdvisor Traveller Rating

Based On 2035 reviews

  • Official Rating
  • 1Building
  • 5Floors
  • 328Rooms
  • 8Lifts

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

Full Board meals in the buffet restaurant. Lunch and selected drinks at Beach Club buffet restaurant - reservation required 24 hours in advance, open from the 15th April to the 31st October, subject to weather conditions.  Selected local alcoholic and non-alcoholic drinks, until 23.00 in winter and 24.00 in summer. Selected drinks from snack bar at Beach Club.  Snacks at certain times.

Facilities ► View all

Outdoor pool

A large, lagoon-style pool takes centre stage at the hotel. Lined by a terrace with sunbeds to enjoy the sea views from.

Buffet restaurant

Open for breakfast, lunch and dinner with children's options, this restaurant makes a statement with an arched, glass ceiling. Dinner options include meat or fish, and there's show cooking, too. Special dietary needs and vegetarians can be catered for if prior notice is given. Highchairs are available.

Beach Club

The Beach Club waterpark overlooks the sea and is open during the summer months. There are rapids to float around on, waterslides, a pirate ship, splash zones and even giant sandpits with equally giant elephant statues. If that sounds too much like hard work, there are quieter areas with in-water sun loungers too. A shuttle bus service to the Beach Club is provided and the journey takes just a few minutes - just ask at reception.

Rooms► View all

junior suite with balcony

These contemporary junior suites come with twin beds and a sofa-bed in the lounge area. You'll also have a kitchenette, fridge and satellite TV.

suite with balcony/terrace with private whirlpool

These contemporary suites come with a large terrace or balcony with a whirlpool and sunbeds. You'll also have a lounge, kitchenette with fridge and satellite TV.

TripAdvisor Reviews Show more reviews »

Great hotel, dreadful entertainment

Fantastic hotel, in the middle of nowhere, €12 to the marina but we happily paid that because the entertainment was so diabolical, dreadful singer after dreadful singer, then as if that wasn't bad enough they had a singer by the pool one day that can only be likened to Margarita Prakatan! I'm on a relaxing holiday but the entertainment spoiled it! Positives, spacious, clean room, generous drinks, food quality was good, not a lot of choice however you can visit the Polynesian restaurant once and the Chinese restaurant once. Our 2nd time in hotel, went about 6 years ago and to be honest wish we hadn't visited again because of the dreadful "entertainment" the animations team were more entertaining. More

Rachelbell74,

Fantatsic Hotel

I visited Hotel Polynesia in September 2015. It completely slipped my mind to write a review but just remembered I must! It was one of the nicest all inclusive hotels I have ever stayed in. From the moment you walk in it certainly has the WOW factor with high ceilings draped in plants, Trees, Water fall, Avery and not forgetting the turtles. There was 3 Adults in our party and we were booked into a Junior Suite, this was lovely and was very spacious, you could of had a party for 6-8 people on the balcony alone as it was that big. The food was delicious. Full English in the mornings as well as fruits, yogurts and pastries. For lunch and dinner there was always so much choice. Every time I ended up with more on my plate than expected because you just wanted to try everything. Sundays were by far my favourite though as you actually get the choice of having a roast dinner which I have never had in a hotel abroad before. I must admit the food was sometimes colder than we had hoped but we found a microwave and used that occasionally so that was fine. The Chinese restaurant was amazing, loved the unlimited amount of Duck and pancakes. The drinks are superb, especially if you like a nice cocktail but beware they are strong and certainly not watered down, we found ourselves stumbling back to our rooms after a day by the pool. We tried the complete cocktail list and every single one was delicious especially the lollipop. Entertainment wasn't the greatest during the evening but had something for everyone but during the day I found myself joining in with the water aerobics which I thoroughly enjoyed. All in all we had a fantastic time and would defiantly return. Ps Try the massage chairs within the hotel, they are really quite relaxing after a hard day by the pool and so much fun and quite comical after a few cocktails.More

xxcorixx, 186342

Fantastic hotel and staff

We were a bit worried due to some of the negative reviews but I can honestly say that we had an amazing time at the Polynesia. The hotel itself is beautiful, the indoor waterfall, the indoor lake, the rope bridge lots of lovely photo opportunities.The food was exactly what you expect from an all inclusive deal, plenty of choice, lots of lovely roast pork, beef, chicken etc. The food was always hot and we never had to queue up (we usually went late into service so possibly a different story at busier times) The staff are so friendly in all areas of the hotel, Sylvia at reception went out of her way to help us with our aqua park mermaid photos and can't thank her enough. We never had to wait for a table to eat outside and the staff in the restaurant are very fast getting tables ready as soon as they are vacated. There are lots of sun beds available, we didn't go to the pool until 12 and we always managed to get 4 together. The aqua park is brilliant and quieter than the hotel pool, the shuttle bus goes every 10 minutes but it's a very short walk down the hill, there is so much variety there we hired the yellow rings which were great for all ages, the jacuzzi beds are wonderful and the caves are worth a trip. The room was cleaned every day and was spotless. I have an 11 year old and a 7 year old and while they didn't do the kids club, they enjoyed the entertainment in the evening particularly the magician. The hotel pool gets very busy so we tended to go the aqua park most days but make sure you get to reception early (between 8-11) to book for the next day otherwise you can use the park but not the restaurant. All in all a great holiday and would visit again any time!!More

emma h, 186338

A terrific venue for a family holiday

We visited the Hotel Polynesia in July 2016, and enjoyed a terrific family holiday. We booked a junior Suite with sea views and were delighted with our room, which was spacious, clean and very comfortable, with lovely views over the pool, beach club and the sea beyond. We would strongly recommend that families with young children pay the extra for sea views, as some of the alternative rooms overlook the evening entertainment area, which goes on until late in the evening of course. The restaurant may not win any Michelin stars, but the food was always fresh and plentiful, with lots of choice and nice salad and fresh fruit options. Perhaps the food became a little repetitive as the holiday went on, but to be fair to the hotel, there was a different "special" cooked in situ each evening, and the chocolate fountain night was especially popular. Breakfast was served between 7 and 10.30 and we would strongly recommend going earlier rather than later, as it becomes increasingly busy and frantic as the morning wears on. One issue we did face is that evening service in the restaurant doesn't start until 7.30pm, which was a bit late for our 16 month old son. It would be better if families with very young children could be offered the opportunity for an earlier sitting to accommodate those younger guests. We didn't try the alternative Polynesian restaurant, but we did try the onsite Chinese restaurant, and came away glad that we didn't have to eat there again as we found the fresh cooked food poor and the array of dishes available on the buffet worse! The pool area is just about big enough, and the Animation team work hard to provide entertainment all day long. However, be warned that they play music very loudly throughout the afternoon, and you may well wish to kill Justin Bieber by the end of your holiday! All that said, for us it was the Beach Club that really made this holiday for our children. The need to catch a shuttle bus down the hill is a minor inconvenience compared to the excellent facilities that the beach club provides, particularly for young children. I would imagine that there isn't enough there to entertain teenagers for long, but for those of us with younger children, it was perfect! One of the few things that prevents me awarding a full 5 star review was the poor quality of the evening entertainment, and in particular the fact that the junior disco didn't start until 8.30 or 9.00pm each evening. Our two kids loved dancing along with all the catchy tunes, but it was far too late for our youngest by the time it started. In theory, the reptile, bird's of prey and parrott shows should all have been entertaining, but in reality they were very brief shows followed by long and poorly disguised, cynical attempts to sell guests photo's with the animals, at €10 a go! Overall we really enjoyed Hotel Polynesia and would have no hesitation in recommending it, particularly to families with children under 10 years old. However, it is by no means cheap, and there were minor irritations that could easily have been prevented.More

Andrew S, 227132

Fantastic holiday

We have recently returned from our holiday in benalmadina where we d Stayed at the hotel Polynesia all I can say is wow what a fantastic time we had there for all the family hotel was great food was great and the staff were very friendly coupled with fantastic weather and a very beautiful town we will be returning without a doubt , if there is one very small complaint about the hotel is the fact you have to pay for the wifi which is very hit and miss apart from that very happyMore

Steven H,

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Hotel Polynesia
Rated: 4.0 /5 based on 2035 customer reviews
from £ 218.12