The Hotel Barcelo Isla Canela not only boasts a trio of pools and beach nearby, it's being given a makeover for summer 2016.
This place styles itself as an Andalucian village, with low-level whitewashed buildings, terracotta roofs and courtyards. Lots of the hotel is being refreshed for summer 2016, including the bar, indoor pool, snack bar, buffet restaurant and lobby.
The hotel is in a peaceful spot, about a 10-minute bus ride from the fishing village of Ayamonte. If you’re staying put, there are two pools, a hotel-run kids’ club, plus rifle and archery ranges to think about.
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Wonderful hotel, great staff, fabulous location. Stayed there for one week in June 2015. Booked again for 10 days in May 2016. Only 211 days to go......not that we are counting! Re booked through first choice. Visit to seville is a fantastic day ,good guide and plenty to see and the river cruise is a real fun and packed day with a traditional Portuguese lunch of sardines and chicken and wine wine and more wine do expect to join in with the entertainment, it's great fun. All in all a great hotel with fantastic staff beautiful grounds and pool and very good amenities More
ianhardcastle, Braintree, United Kingdom
Clean, tidy & very relaxing
We spent 14 days at this relaxing Hotel & we have no complaints. Food is good, staff are very friendly, room cleaned every day. Plenty of sun beds & the beach, which is just across the road is beautiful. If your looking for total relaxation, this is the place.
I have read other people's comments about rooms are dated & needs decorating, but how often do you replace your bathroom suite at home !! In saying that, the Hotel is closing at the end of Oct for refurbishment. We would definitely return.More
Gillyk3, Leigh-on Sea, United Kingdom
Quiet location with excellent food in hotel and opportunity for excursions available.
Visited in last week before closing for refurbishing and upgrading. Only about 200 guests but still excellent service and entertainment every evening. Various keep-fit activities and sessions for adfults & children around pool area. Vast selection of buttet-style food and plenty of it. Upgrades (from 4* to Platinum) will include walk-in showers and improvements of that type. Quiet location but bus, land train available and taxi to nearest small town cost 8 euros each way between 3 of us was negligible.
Beach is across the road and even in mid-October had lovely lunch outside in beach cafe. Trips available including Huelva from where Chrisopher Columbus sailed to America.More
harriett53, Torquay, United Kingdom
Very poor response to security!!
We booked this hotel for a restful two week holiday to get some late sunshine at the beginning of September. The weather was lovely, but the hotel was shabby and not at all a four star hotel!! We where situated at the end of a long corridor next to a security door. This was being wedged open by other guests so that they could come and go using it as an exit. They came in at all hours of the night,2 pm the first night!! This is not secure and in light of recent events (Tunisia) one would have thought that security would be paramount!! We spoke to staff on reception and she said that she would contact the security staff. We asked at reception the following day and were told that as it was other guests who wedged it open they couldn't do anything!! Obviously we didn't count as guests. We raised the matter with the Thomson rep (Naomi) who said that she would speak to the reception staff on our behalf. We heard nothing from her, no contact at all!! My husband spent the rest of our holiday removing the cardboard and other material used to wedge the door open every time we went in or out of our room. We expected better response from Thomson as we have holidayed many times with them and always found the reps extremely helpful. A complete letdown.More
Sandi M, Paignton, United Kingdom
Shocked and surprised at the Barcelo group in this instance
We arrived at this hotel and looking at the public areas and pool are etc. we were quite excited. Until we saw the room!!!!! Small, scruffy beyond words, dated etc. etc. It was awful. We booked this hotel to rest, I explained before we went I was on chemotherapy and requested a particularly nice room with a balcony that I could sit on, as I get very tired and spend quite a lot of time in the room. The one we were shown, I was not prepared to spend any time in. It took around three hours of us being shown other rooms before the (very helpful) receptionist admitted that basically all the rooms are as bad as each other as they have not been refurbished for something like twenty five years and they are closing in a couple of weeks for refurbishment!!!!!! If I had been told this before I would not have come. I queried that the rooms pictured on the website did not look like this. Eventually, by which time I was virtually on my knees, after consultation with a manager, I was given a suite - it turned out that is what is shown on the website!!!! We were only there two days, the next day I was so tired and ill from all the stress of the day before that I did not enjoy it either so basically I cannot give anything other than a bad review. I am so suprised at this sort of behaviour by the Barcelo group who we use quite often. Later in our trip we stayed at the Barcelo Punta Umbria Mar and the two hotels could not be more like chalk and cheese. That was fantastic.More