The Hotel Riu Chiclana doesn't scrimp on facilities. This lively hotel teams access to the beach with great pool and dining scenes, and a packed entertainment schedule.
The Hotel Riu Chiclana is a grand-looking whitewashed property, spread out among manicured lawns and palm-lined walkways. It’s got peaceful surroundings, but is only a 10-minute walk from the beach. There's plenty in the way of activities here, too.
This hotel does family-friendly with a deluxe twist – the pool area has a faux lighthouse and a children's splash park, the buffet restaurant is all dark wood furniture and linen, and you can upgrade to a roomy family suite.
Designed with space and comfort in mind, these junior suites include either a balcony or a terrace, giving you some more room outside. You can expect your own lounge, a sofa bed, and air-conditioning as well.
These twin rooms are a great base for exploring the local area, and they come with either a balcony or terrace, giving you that extra space outside. You'll also get a sofa bed, TV, ceiling fan, and air-conditioning.
Travelife Gold is awarded to hotels that demonstrate industry-leading sustainability practice. In other words, properties that are both greener and fairer to the environment, their employees and local communities.
We did not realise that. This hotel was so large , are fault. for not studying closer. At the. Time both my wife and I had problems walking a long distance. This hotel is very big, when. We arrived we were given our room w high was a junior suite, our Thomson Rep was Sandra an she took us to our room, which was quite a long distance away from the reception / dining area.our room was delightful w it ha with a balcony on two sides of the room, really nice, however it was so far away that in the dark we wood never have found it and it was on the first floor two flights of stairs. Sandra went to the reception and they found us a room on the flat and nearer the facilities, still a long way away and all uphill. Sandra was brilliant and the deception isn't were very helpful. Sandra was extremely helpful all the time we were there , in fact all of the staff were friendly and helpful. The food was quite reasonable, there was always something to tickle the buds. The entertainment was acceptable. There were always plenty of sun beds and umbrellas. During the week there was ,we were led to believe some, sme 8800 to 1000 guests, but from Friday night until Sunday night there were about 2000 guests. The Spanish people came for those weekends. If you are fairly mobile it it is a nice place to stay, because of all the walking. The beach is not easy to get to, you have 82 steps to go down. The Hotel is fairly remote. We cannot really fault the place providing you fit and able to walk a lot.one thing I would mention is the contact of all the managers, they were always around and especially at meal times and were customer friendly.
We were there from the 09th. September for 14nights.More
We stayed here Oct 14 for one week, unfortunately the weather was awful but that's the one thing you cannot guarantee. The hotel was good, clean, a few areas needed a lick of paint, the rooms although clean had everything you required but a little dated. I found all staff from the reception, managers, restaurant & bar staff and housekeeping to be very polite and hardworking and would do anything for you. The weekends do get busy with the Spanish but you are in Spain what do you expect? I had read that people found the food repetitive, maybe but there is so much choice you can always find something you like to eat and sure people do not have so much to choose from when at home. The hotel is in a quiet area, but good for visiting Cadiz, Jerez and a little further Seville and Gibraltar. The beach is beautiful but if you want something livelier then I suggest you visit one of the other Costas. We paid very little for our week at the Riu Chiclana and would hot hesitate to go back. This was our second visit the first time we went was May 2015 and the weather was glorious.More
What a load of rubbish
Have just returned from this hotel after a two week holiday for my husbands birthday,what a waste of time and money..very disappointed. On arrival check in was quick and easy thanks to the great reception staff, our room was lovely and quite peaceful with a sea view. The disappointment started when we were informed at the very boring meeting, that is was the end of the season and most places were either closed or closing, that included the restaurants in the hotel.The only time a second restaurant was opened was at the weekends, when the invasion started. Every Friday the hotel was invaded by RUDE,GREEDY,LOUD,ARROGANT Spaniards who took over the hotel for the weekends. Monday mornings were bliss when they all went home, it "meant no more long queues at meal times, but then we were back to one restaurant.
On a slightly more positive note, the food was very good, always fresh and plenty of choice. The only staff we found really nice were reception, our lovely happy cleaning lady and a few from the restaurant and bars, the rest had faces like melted candles and couldn't give a stuff, unless you were Spanish. Enough about the hotel, let's get on to the trips DON'T bother with The trip to Cadiz, unless you like looking at rubber trees, taking pictures of the sea and monuments. Don't get too excited about going to the markets, they only seemed to sell fish and fruit and veg. We booked a couple of trips on the little train, the first was cancelled, nobody bothered to let us know until we showed up at the meeting point. The second trip was to chiclana and to the market, what another let down, the so called market was a few paste tables and hanging rails with tat on them which resembled a poor boot sale. We did find a couple of local bars that were open and enjoyed a couple of drinks and lunch there, as for souvenir shopping, forget it,what a load of expensive crap. Finally the airport, OMG , there were a few shelves of duty free perfumes and drink, oh yeah, The TAT, were slung up in the waiting area, while the duty free shop was being refurbished, why not wait til the end of the season? Wouldn't recommend this place in October.More
Mary T, 186338
not a platinum hotel or holiday
hotel very spread out more like a holiday camp with blocks of rooms spread out on sloping grounds around pools - last all inclusive we went on we had our own table and drinks waiter assigned for the whole week who also cleared the table - that is not the case in this hotel - in fact we found the whole week very impersonal - a couple of times going to reception was greeted with indifference - the cleaners and bar staff were hard working and friendly - the thompson rep was difficult to track down and not there at all on the sunday - the room was excellent but no coffee making facilities and there were few english channels on the tv , mainly news channels - we went to the beach and laid out on a sunbed only to be told that they were nothing to do with the hotel and there would be a charge for their use - the food at the restaurant was almost the same every day , there was plenty of fruit and puddings and salad , cereals and a selection of cooked meats , stews etc , plenty to choose from - the chips were nice , the bacon very fatty , it was not a good idea to go there when it was busy as it felt like a canteen queuing up for food - there were organised trips to seville , cadiz and gibraltar - we went on the trip to gibraltar which was excellent and saw dolphins , st michaels cave and the macaques - we were recommended a fish and chip shop which was expensive at Â£10 for fish n chips , they were okay but realised there were plenty of other places less expensive , we ran out of time to shop but it was an enjoyable day - transfers to and from hotel to airport about 50 minutes - homecoming delayed by hour and a half by apparent computer glitch , we were left standing and queuing for an hour with no apology by the rep or provision of refreshments , very poor. so to summarise dont expect a platinum service but accommodation is good albeit not like a normal hotel , it would be ideal base for touring andalucia and eating out while touring if thats what you want to do but wouldnt recommend it as a holiday by the pool - the sunbeds were packed in like sardines so i would imagine at the height of the season it would be claustrophobic - we wont be going back and disappointed as we had heard good things of riu hotels.More
gary m, 504176
Great Beach and surrounding towns
The best beach in Spain. If you don't like walking on an unspoilt beach with the vibrant waves and cooling wind of The Atlantic for company then don't come here. If you like hotel pools etc go to Butlins.
The hotel does what it says on the tin. Comfortable beds, TV that works, passable food. Excellent staff. But why waist time in the hotel when you can explore Cadiz and Jerez ( both beautiful ) and the wonderful beach. Good cheap package for a great holiday .More