The Hotel Riu Chiclana doesn't scrimp on facilities. This lively hotel teams access to the beach with great pool and dining scenes, and a packed entertainment schedule.
The Hotel Riu Chiclana is a grand-looking whitewashed property, spread out among manicured lawns and palm-lined walkways. It’s got peaceful surroundings, but is only a 10-minute walk from the beach. There's plenty in the way of activities here, too.
This hotel does family-friendly with a deluxe twist – the pool area has a faux lighthouse and a children's splash park, the buffet restaurant is all dark wood furniture and linen, and you can upgrade to a roomy family suite.
These 1 bedroom family rooms are a great base for exploring the local area, and they come with either a balcony or terrace, giving you that extra space outside. You'll get a twin bedroom, a sofa bed in your own lounge area, a TV, ceiling fan, and air-conditioning.
These twin rooms are a great base for exploring the local area, and they come with either a balcony or terrace, giving you that extra space outside. You'll also get a sofa bed, TV, ceiling fan, and air-conditioning.
Travelife Gold is awarded to hotels that demonstrate industry-leading sustainability practice. In other words, properties that are both greener and fairer to the environment, their employees and local communities.
We stayed in this hotel for a week in May & another week at the end of October 2015 - either end of the season really. We had a similar experience on both occasions. Staff were enormously friendly and helpful. Children were made to feel very welcome. Room was immaculate and daily cleaning was never intrusive and always thorough. The resort is beautifully kept - manicured lawns, clean pool side and lounge areas. As a single parent with three young children (aged 6,8,10) I was anxious about first trip abroad on our own, but this felt very safe, and the children were busy, active, happy every minute - leaving me able to relax too! The children loved entertainment on an evening and enjoyed the sports and art activities on offer. Facilities gave plenty of scope - particularly the indoor pool on the only wet day we experienced. Food was easy - well prepared, lots of healthy (including vegetarian) options and plenty for the children to have real choices at every mealtime... not to mention the amazing desserts! The stunning beach just a stones throw away, with perfect little beach bar, made this an ideal destination for a fun filled family week in the sun. We went out for the weekend when it became more busy in the resort, and this was made possible as my brother lives nearby and drives - I'm not sure how easy it would be to get around using public transport from the resort. I couldn't fault our experience here at Riu Chiclana and we'll always make it our primary destination when visiting the area of Cadiz again.More
Good hotel, then the weekend comes....
I visited the hotel in October and the weather was as we expected, a bit hit and miss, it's not something the hotel can control but there's definitely a bit of a lack of indoor options.
We found the staff to be very helpful, pleasant and always friendly, the entertainments team seem very hardworking and spend a lot of time socialising with guests. The food was good, the salad in particular was fantastic, and there was a reasonable variety although after two weeks at the end of the season the amount of options diminished daily. There was only restaurant open every night, with a couple of others opened twice but if anything this presented less variation and the food wasn't as nice.
So why only three scored???
The weekends arrived, and so did the Spanish locals...
We suddenly felt like less than second class citizens as the Spanish took over the entire hotel and everything that was linked to it. The hotel can't help them being rude, aggressive and generally unpleasant in places, but they don't seem to want to become involved in dealing with bad behaviour.
My parents who were staying at the same time as us had very little sleep for one weekend as their Spanish neighbours decided to stay up all night partying on the balcony, when we mentioned it to reception they simply advised us that the locals like to holiday too....
There was a simple solution, go out at the weekends and do stuff outside the hotel, which was fine for us, but not everyone had that option and it was a bone of contention for a lot of guests.
It managed to make the hotel seem over crowded, when the few days is been there before it had felt somewhat vacant. I just don't think they have enough communal space to account for the number of beds they offer.
The restaurants were packed, and food quickly ran out, as the Spanish visitors seemed intent on taking everything and piling it on their tables, often walking off without eating it.
It made for two completely different experiences.
I'd try a Riu hotel again, but I wouldn't recommend this one in all honesty, unless you get it really cheaply like we did.More
Fantastic Family Holiday
This hotel and holiday is a real gem. off the beaten track in terms of the British invasion, this is an authentic Spanish holiday destination. We travelled as 4 adults and 1 child, family with the outlaws!
The majority of the guest at the hotel are Spanish and it makes for an even better holiday than you would expect. Now i have nothing against the tattoo brigade British holiday maker, in-fact I enjoy a nice holiday village and thousands of rowdy Brits everywhere but this hotel and holiday was a fantastic change of scenery and pace.
The Hotel itself is wonder full, all spread out over a large area with lovely gardens and walk ways but not so big that you walk for miles. Right on the beach with a short walk through a locked gate and down a few steps to a wonderful beach area, check out the beach bars as they are worth a try.
The food and the 3 restaurants is all good. no complaints at all. During the day by the pool a hotel employee would come round to see if you wanted to book one of the restaurant for that evening and there was no limitation on the amount of visits. All food was hot and well cooked. Breakfast was great too. pots of coffee you could take back to your room. nice touch.
The entertainment was geared towards the Spanish but hey you are in Spain... that's how it should be. we all enjoyed the entertainment and also the piano bar where a chap just played piano most of the evening. We also went out to the beach bars in the evening as well. Lovely cool setting on the beach watching sun go down.
Reception and check in was smooth and quick, especially see how all on the flight in went to the same hotel. champagne or orange juice upon arrival, again nice tough.
The 2 pools are huge and there were plenty of sun loungers, again due to the majority of guest being Spanish and not get up at stupid o'clock Brits hodding all the sun loungers.
All in all this was a great holiday, fantastic location and a must try for all.More
Great family holiday
Having stayed in Riu Hotels previously I expected a good quality hotel and wasn't let down. The facilties are great, the rooms clean and the staff friendly. I would recommend this hotel for families. The food was buffet style but plenty of choice cooked fresh.More
We did not realise that. This hotel was so large , are fault. for not studying closer. At the. Time both my wife and I had problems walking a long distance. This hotel is very big, when. We arrived we were given our room w high was a junior suite, our Thomson Rep was Sandra an she took us to our room, which was quite a long distance away from the reception / dining area.our room was delightful w it ha with a balcony on two sides of the room, really nice, however it was so far away that in the dark we wood never have found it and it was on the first floor two flights of stairs. Sandra went to the reception and they found us a room on the flat and nearer the facilities, still a long way away and all uphill. Sandra was brilliant and the deception isn't were very helpful. Sandra was extremely helpful all the time we were there , in fact all of the staff were friendly and helpful. The food was quite reasonable, there was always something to tickle the buds. The entertainment was acceptable. There were always plenty of sun beds and umbrellas. During the week there was ,we were led to believe some, sme 8800 to 1000 guests, but from Friday night until Sunday night there were about 2000 guests. The Spanish people came for those weekends. If you are fairly mobile it it is a nice place to stay, because of all the walking. The beach is not easy to get to, you have 82 steps to go down. The Hotel is fairly remote. We cannot really fault the place providing you fit and able to walk a lot.one thing I would mention is the contact of all the managers, they were always around and especially at meal times and were customer friendly.
We were there from the 09th. September for 14nights.More