The ClubHotel Riu Chiclana doesn't scrimp on facilities. This lively hotel teams access to the beach with great pool and dining scenes, and a packed entertainment schedule.
The ClubHotel Riu Chiclana is a grand-looking whitewashed property, spread out among manicured lawns and palm-lined walkways. It’s got peaceful surroundings, but is only a 10-minute walk from the beach. There's plenty in the way of activities here, too.
This hotel does family-friendly with a deluxe twist – the pool area has a faux lighthouse and a children's splash park, the buffet restaurant is all dark wood furniture and linen, and you can upgrade to a roomy family suite.
TripAdvisor Traveller Rating
Based On 2211 reviews
Holidays in premium hotels
- 4T and 5T hotels
- Minimum 4/5 Trip Advisor score
- Luxury properties
- 20kg luggage allowance on Thomson Airways
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. 3 additional dining options in summer. Unlimited local alcoholic and non-alcoholic drinks until 24.00 from bars, 01.30 in the nightclub. Cakes and coffee.
Facilities ► View all
You'll find a variety of dishes on offer for breakfast, lunch and dinner here. There's a themed buffet twice a week and some live cooking stations.
Main outdoor pool
This huge lagoon style pool comes with a wraparound sun terrace with plenty of space for sunbeds for you to relax on.
Get some well deserved rest in the spa and beauty centre.
Rooms ► View all
Twin Room with Balcony or Terrace
These twin rooms are a great base for exploring the local area, and they come with either a balcony or terrace, giving you that extra space outside. You'll also get a sofa bed, TV, ceiling fan, and air-conditioning.
Junior Suite with Balcony or Terrace
Designed with space and comfort in mind, these junior suites include either a balcony or a terrace, a sofa bed and air-conditioning.
TripAdvisor Reviews Show more reviews »
Great for families
This is a huge hotel and very busy, mainly with families with children. The staff are excellent and very friendly and the rooms are good with maid service every day and air-conditioning. There are three restaurants and the food is generally good with lots of choice, although all are self service. Lots of activities provided by the animation team including a kids mini-disco every night which the children loved and a kids club although we didn't use this.More
The staff were amazing
We've just returned from a wonderful holiday at Riu Chiclana. It has everything you need for a great family time. It has three pools - one of which has a swim up bar and my eldest loved being able to swim up and order a strawberry slushy whilst in the pool. My youngest loved the pirate pool, which was very shallow the whole way round and had very enthusiastic lifeguard who blew his whistle at the slightest danger! As others have mentioned, the sunbeds do get reserved and then not used all day - but this is the same in many hotels I have been too. My partner just popped out at about 8.30 and would always manage to find some. Others have also mentioned that the Brits seem to be in the minority here. I heard a good number of British and my eldest was able make friends. He also made friends with a dutch boy who spoke perfect English, so don't be put off by other reviews. The staff are all very friendly and helpful - nothing was too much trouble. Whenever I tried to order something in my terrible Spanish, they were all able to respond in English and had no problems understanding me. Check in was stress-free and ran smoothly and we were sat having lunch within 30 minutes of arrival. The entertainment was a bit cheesy, but it was all good fun and was language neutral for the most part. The magician was brilliant and the acrobatic show was also pretty good. You have to be prepared to change your timings to theirs though. We found the Andaluc was the best for breakfast and that didn't open til 9am. The breakfast is so good that none of us felt hungry til about 2-3pm and we preferred the Grill for lunch as it is close to the pool and didn't get too busy. We then didn't feel hungry til about 7.30-8pm and would eat then, usually in the main restaurant that you didn't need to book. We tried them all and all were lovely, but we preferred the main restaurant (mainly because they had a little tiny self service station for the kids)! We sometimes got to minidisco for the 8.30 start - but my boys were not that bothered. They then played music and cartoons til about 10pm when the main show started. If the kids were really tired we didn't always stay, and sometimes my youngest would ask to go back (he is only 3) but the late nights meant late mornings so we adapted pretty well. There is not a massive amount to do outside the hotel. We got a bus to Chiclana one day and on another we made the trip into Cadiz. The buses are fantastic and were easy to use. The only reason it doesn't get 5 stars in due to the complete lack of toilets and that is the only thing that grated on me every day. Around the pools there is one set of toilets by the bar next to the pirate pool. it has three cubicles for women and 3 cubicles and a urinal for men. There is the toilets in the Grill restaurant - but it is not open all the time so you can't rely on them. This means that I spent a good amount of my day queuing for the toilet and with a 3 yr old this was often a bit fraught. There was also a set of toilets by reception - with 4 cubicles this time, but I am told the men had 4 cubicles and 2 urinals. This was the toilet stop for both the main restaurant and the Andaluc, so again I spent time queuing, especially as the 3 yr old got in the habit of needing a number 2 midway through dinner. For a restaurant of this size, the number of toilets is very inadequate. They were, however, always clean or in the process of being cleaned, so I cannot complain about that. I just feel that for us females, who are more often taking the children in with us too, the loos need a major rethink. It was also annoying that men would accompany their daughters into the ladies loos too - as if there wasn't enough pressure on the available facilities.More
Beautiful place but could make some improvements
This place is beautiful and we have had a lovely holiday. The staff are friendly, it's very clean, great facilities and gorgeous beach. It is nice to experience REAL Spain, we hired a car and did a little exploring. However there are some things that could be improved. The food is very average and gets very repetitive. The specialty restaurants are ok, but overall the food is not very exciting. The rooms could do with some updating and the air conditioning is not very good. I was a little annoyed as we specifically asked for a nice view as we were celebrating our wedding anniversary, but had the service area (with lots of noise early in the morning) to the left and another building in front. We were not very impressed with the kids club. Our children (4&6) went a few times, but needed some convincing! When we dropped them off one time the lady said 'oh English children, come over here'. She then plonked them in front of the telly whilst the other children played games! Suffice to say this was the last time they went. The entertainment was so bad it was funny! They are wonderful dancers, but literally just mime badly to everything. It was entertaining at times though. The all inclusive drinks helped!! All in all we have really enjoyed our holiday and would recommend it, but will probably not return as there are plenty of other places to see.More
Lovely, relaxing holiday!
We arrived at lunch time by a Thomson coach (50 min ride) after our flight, the hotel was very welcoming with drinks and made the process of unloading suitcases very easy. Check in was quick and easy too. My mum, dad, boyfriend and I was staying at the hotel in separate rooms. Both rooms were very clean and every day they made a different animal with the towels which was really cute, a nice touch. The pool area was always clean and the staff were very polite and catering. The food was very nice (a tad salty but you get used to it) and the they had a nice selection of drinks on the all inclusive menu also. If you are the sporty type, like my boyfriend, they have a lot of activities you can do! Such as football, volleyball and water polo these were of a few of his favs. My mum and I also did Yoga which was an...experience as I am not that flexible! All staff are happy, welcoming and a laugh! The hotel also has a spa which I highly recommend visiting, my boyfriend and I got lucky and managed to book it when it was only us two in there. If you book all inclusive you get access to the sauna and hot tub free of charge, it was lovely and relaxing. Overall none of us could fault the hotel they have 4 restaurants to choose from and the beautiful beach which is literally 5 mins away. I know they say it is 80 steps down and to me 80 steps sounds a lot, but it really wasn't! You could grab a drink from the hotel and then walk down to the beach that's how close it was. One thing to note is that the hotel is quite far away from any towns or places to visit. My parents visited the promenade (30 mins walking distance), however said it wasn't as good as they thought it would be. Many of the towns such as Cadiz are a good hour away, however I would recommend going to them because they are beautiful. If you happen to travel with Thomsons and are able to book the Ronda trip I HIGHLY recommend it, it was one of the most beautiful places I have ever seen! We stayed for two weeks from the 7th of July and had a really lovely stay at this hotel. The hotel was quite at night when you wanted to sleep with optional night activities if you pleased and full of life in the day! Last thing to add which has nothing to do with hotel, is that sometimes during the night it got a little cold because of the wind so you may want a jacket! But who doesn't love a little bit of a cooler night when the sun has been scorching all day! More
Great family holiday destination
Everything we needed for a great family holiday. Beach, pools, accommodation, food and staff were all excellent. Would certainly recommend. Loved the fact this location is a true Spanish holiday destination and is not the typical over developed tourist resort.More
Mark S, 2205399
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Bed and Breakfast
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Just so you know this hotel does not accept stag or hen parties.