The Hotel Riu Chiclana doesn't scrimp on facilities. This lively hotel teams access to the beach with great pool and dining scenes, and a packed entertainment schedule.
The Hotel Riu Chiclana is a grand-looking whitewashed property, spread out among manicured lawns and palm-lined walkways. It’s got peaceful surroundings, but is only a 10-minute walk from the beach. There's plenty in the way of activities here, too.
This hotel does family-friendly with a deluxe twist – the pool area has a faux lighthouse and a children's splash park, the buffet restaurant is all dark wood furniture and linen, and you can upgrade to a roomy family suite.
These 1 bedroom family rooms are a great base for exploring the local area, and they come with either a balcony or terrace, giving you that extra space outside. You'll get a twin bedroom, a sofa bed in your own lounge area, a TV, ceiling fan, and air-conditioning.
Designed with space and comfort in mind, these junior suites include either a balcony or a terrace, giving you some more room outside. You can expect your own lounge, a sofa bed, and air-conditioning as well.
Travelife Gold is awarded to hotels that demonstrate industry-leading sustainability practice. In other words, properties that are both greener and fairer to the environment, their employees and local communities.
We stayed here Oct 14 for one week, unfortunately the weather was awful but that's the one thing you cannot guarantee. The hotel was good, clean, a few areas needed a lick of paint, the rooms although clean had everything you required but a little dated. I found all staff from the reception, managers, restaurant & bar staff and housekeeping to be very polite and hardworking and would do anything for you. The weekends do get busy with the Spanish but you are in Spain what do you expect? I had read that people found the food repetitive, maybe but there is so much choice you can always find something you like to eat and sure people do not have so much to choose from when at home. The hotel is in a quiet area, but good for visiting Cadiz, Jerez and a little further Seville and Gibraltar. The beach is beautiful but if you want something livelier then I suggest you visit one of the other Costas. We paid very little for our week at the Riu Chiclana and would hot hesitate to go back. This was our second visit the first time we went was May 2015 and the weather was glorious.More
robbo59131, South East England, United Kingdom
Great Beach and surrounding towns
The best beach in Spain. If you don't like walking on an unspoilt beach with the vibrant waves and cooling wind of The Atlantic for company then don't come here. If you like hotel pools etc go to Butlins.
The hotel does what it says on the tin. Comfortable beds, TV that works, passable food. Excellent staff. But why waist time in the hotel when you can explore Cadiz and Jerez ( both beautiful ) and the wonderful beach. Good cheap package for a great holiday .More
dave472015, Beaconsfield, United Kingdom
What a load of rubbish
Have just returned from this hotel after a two week holiday for my husbands birthday,what a waste of time and money..very disappointed. On arrival check in was quick and easy thanks to the great reception staff, our room was lovely and quite peaceful with a sea view. The disappointment started when we were informed at the very boring meeting, that is was the end of the season and most places were either closed or closing, that included the restaurants in the hotel.The only time a second restaurant was opened was at the weekends, when the invasion started. Every Friday the hotel was invaded by RUDE,GREEDY,LOUD,ARROGANT Spaniards who took over the hotel for the weekends. Monday mornings were bliss when they all went home, it "meant no more long queues at meal times, but then we were back to one restaurant.
On a slightly more positive note, the food was very good, always fresh and plenty of choice. The only staff we found really nice were reception, our lovely happy cleaning lady and a few from the restaurant and bars, the rest had faces like melted candles and couldn't give a stuff, unless you were Spanish. Enough about the hotel, let's get on to the trips DON'T bother with The trip to Cadiz, unless you like looking at rubber trees, taking pictures of the sea and monuments. Don't get too excited about going to the markets, they only seemed to sell fish and fruit and veg. We booked a couple of trips on the little train, the first was cancelled, nobody bothered to let us know until we showed up at the meeting point. The second trip was to chiclana and to the market, what another let down, the so called market was a few paste tables and hanging rails with tat on them which resembled a poor boot sale. We did find a couple of local bars that were open and enjoyed a couple of drinks and lunch there, as for souvenir shopping, forget it,what a load of expensive crap. Finally the airport, OMG , there were a few shelves of duty free perfumes and drink, oh yeah, The TAT, were slung up in the waiting area, while the duty free shop was being refurbished, why not wait til the end of the season? Wouldn't recommend this place in October.More
Mary T, London, United Kingdom
not a platinum hotel or holiday
hotel very spread out more like a holiday camp with blocks of rooms spread out on sloping grounds around pools - last all inclusive we went on we had our own table and drinks waiter assigned for the whole week who also cleared the table - that is not the case in this hotel - in fact we found the whole week very impersonal - a couple of times going to reception was greeted with indifference - the cleaners and bar staff were hard working and friendly - the thompson rep was difficult to track down and not there at all on the sunday - the room was excellent but no coffee making facilities and there were few english channels on the tv , mainly news channels - we went to the beach and laid out on a sunbed only to be told that they were nothing to do with the hotel and there would be a charge for their use - the food at the restaurant was almost the same every day , there was plenty of fruit and puddings and salad , cereals and a selection of cooked meats , stews etc , plenty to choose from - the chips were nice , the bacon very fatty , it was not a good idea to go there when it was busy as it felt like a canteen queuing up for food - there were organised trips to seville , cadiz and gibraltar - we went on the trip to gibraltar which was excellent and saw dolphins , st michaels cave and the macaques - we were recommended a fish and chip shop which was expensive at Â£10 for fish n chips , they were okay but realised there were plenty of other places less expensive , we ran out of time to shop but it was an enjoyable day - transfers to and from hotel to airport about 50 minutes - homecoming delayed by hour and a half by apparent computer glitch , we were left standing and queuing for an hour with no apology by the rep or provision of refreshments , very poor. so to summarise dont expect a platinum service but accommodation is good albeit not like a normal hotel , it would be ideal base for touring andalucia and eating out while touring if thats what you want to do but wouldnt recommend it as a holiday by the pool - the sunbeds were packed in like sardines so i would imagine at the height of the season it would be claustrophobic - we wont be going back and disappointed as we had heard good things of riu hotels.More
gary m, Leatherhead, United Kingdom
Great holiday 30th September for one week.
I am a female and travelled here alone (with Thomsons). Checking in was very busy but very organised. Lots of reception staff on duty. Given a drink whilst queing. Room was ready on arrival. Cases taken to room, didn't wait for them just went in to lunch. Was lucky enough to get a room just where I requested which MADE my stay, perfect view and sunny balcony.
Food good, only gets boring because we choose a mixture of foods at each meal. If you just choose one there is plenty of variety. Food is available almost all day. Usually only one restaurant open unless the Spanish were there but we coped. I knew what to expect because I had read the reviews on trip advisor ! Plenty of bar staff and glass clearers who worked very hard. Lots of activities available French boules, tennis, aqua gym, football and basketball amongst others. Weather hot , outdoor pools cold, but we all managed a swim every day. It was ok once you are in!!
Yes it does get busy at weekends with the Spanish but it is THEIR country and we found them very polite and entertaining. Especially doing flamenco style dancing in the disco till 1.30 am.
Indoor pool slightly warmer than outdoor ones. Indoor hot tub was actually warm. Used this when it rained for two mornings. Met lots of people, the group of Belgians I played boules with made me very welcome. Also 3 friendly families of mixed ages from 1 to 75 kept me company till the small hours. Entertainment was very good, they all worked very hard and long hours.
Had a wonderful holiday will go back again. So busy socialising I didn't have time to go to the beach this time!!
Only downside no waiter service for drinks, this would be good especially round the pool. Would be nice if the pools were heated. Would be better if the pool towel man worked all day , not just a couple of hours in morning and same in afternoon. I kept having to take a wet towel back to my room with me.
This is a very large hotel but there is something for everyone. But it has lots of steps and slopes , if you have any mobility issues.
If you go on your own, make an effort to join in and you will enjoy it more.More