ClubHotel Riu Chiclana  

The Hotel Riu Chiclana doesn't scrimp on facilities. This lively hotel teams access to the beach with great pool and dining scenes, and a packed entertainment schedule.

The Hotel Riu Chiclana is a grand-looking whitewashed property, spread out among manicured lawns and palm-lined walkways. It’s got peaceful surroundings, but is only a 10-minute walk from the beach. There's plenty in the way of activities here, too.

This hotel does family-friendly with a deluxe twist – the pool area has a faux lighthouse and a children's splash park, the buffet restaurant is all dark wood furniture and linen, and you can upgrade to a roomy family suite.

TripAdvisor Traveller Rating

Based On 1680 reviews


  • Official Rating   
    4
  • 832Rooms

Platinum

Holidays in premium hotels

  • 4T and 5T hotels
  • 90% customer scores
  • Platinum Villas available
  • 20kg luggage allowance

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

Buffet breakfast, lunch and dinner. 3 additional dining options in summer.  Unlimited local alcoholic and non-alcoholic drinks until 24.00 from bars, 01.30 in the nightclub.  Cakes and coffee.

Facilities ► View all

Buffet restaurant

You'll find a variety of dishes on offer for breakfast, lunch and dinner here. There's a themed buffet twice a week and some live cooking stations.

Main outdoor pool

This huge lagoon style pool comes with a wraparound sun terrace with plenty of space for sunbeds for you to relax on.

Spa*

Get some well deserved rest in the spa and beauty centre.

Rooms► View all

twin room with balcony or terrace

These twin rooms are a great base for exploring the local area, and they come with either a balcony or terrace, giving you that extra space outside. You'll also get a sofa bed, TV, ceiling fan, and air-conditioning.

twin room with balcony or terrace

These twin rooms are a great base for exploring the local area, and they come with either a balcony or terrace, giving you that extra space outside. You'll also get an extra bed, a TV, ceiling fan, and air-conditioning.

TripAdvisor Reviews Show more reviews »

Back for 3rd year

Back again for the third year and still as good ,this time we were two weeks later than usual because of hotel being fully booked and the only downside was a lot more children as we hit bang on school holidays , but still the hotel copes so well with the amount of people .We had four rooms between us all and were in block 36 which was near to everything. My son played football every day and Tennis in the evening the grandchildren went to clubs during the day and mini disco in the evening. The evening entertainment was good but they repeated what they had done the year before so became boring which was a shame as they work very hard. All the staff was again are so polite and happy to help. Beach is fantastic had great fun with surf boards. Had a great holiday once again this hotel has everything for all ages and would definatley return.More

valentinMallorca,

Nice hotel in a lovely part of Spain

Our welcome on arrival was great and I had emailed the hotel to request a room near our daughter as we would have the grandchildren in a room with us, to give them a break and they carried out our request, so they where in the next block to us. The children are 6 & 5. The room was strange as you went through a patio door and that is were the two children's beds were. It looks like it used to be an apartment and this was the old kitchen. We had a small problem with ants but nothing to bad. The pool areas are great unless you want to use the area where the pirate ship is. The beds here were all gone by 7am but it was also an area where the beds are right next to each other all the way round so you cant get in or out and its so uncomfortable. The area needs to be twice the size it is. We moved to the larger pool area as it felt more relaxed and the children loved it. The staff at the hotel are so pleasant and nothing is too much trouble. We loved the food and you could eat all day long as different place opened up at different times. We loved the grill restaurant at lunch time. We did miss the relaxation of having waiter service but the kids just loved being able to help themselves and the holiday was all about the kids having fun. We stayed in block 26 and it was a lovely quiet area near to the pools and the pool bar for a last drink before bed. I have a criticism of the blue mat running the animation team do in the pool and that is they make all the kids wait until the adults are finished. They should let the kids do it first as they are so excited and waiting so long spoils it. The children's disco/entertainment at night was all in Spanish and German so the kids could not understand it but after the week away we arrived at the airport to go home still singing the songs. The on site shop sells all sorts and one thing I would say was it was cheap the prices had certainly not been hiked up for the tourists. On most of the reviews here it say the place is inundated with the Spanish at weekends. We found that the numbers did not go up at weekends but that probably 60% of the hotel was Spanish people all the time. They where just out to have a great holiday like the rest of us. All in all a great holidayMore

Gogobomb, 186342

Mixed feelings

I stayed at this resort for a week at the end of June with my husband our little girl and extended family ranging from 9 years to 72. Overall i have mixed feelings. We arrived and were greeted with a cold towel and glass of orange which was welcomed in the heat. We arrived on a Friday (when the Spanish arrive) and check in was long and painful. We booked altogether as a family and requested rooms close to the pool as my mum walks with a stick. We were given rooms at the very back end of the resort and not together. The rooms were old and musty smelling and I could write my name in the dust on the table. There was only one sliding door to get into the room, you entered into the bedroom and the bathroom was at the back. The air con didn't work very well and the sheets were dirty. It felt as if the rooms were not used that often (just forgot about at the back of the property). We requested to be moved at reception, the staff were most helpful and advised we could be moved on the Monday when other guests left. The rooms that we were moved to were nicer (although some renovation is needed throughout) with a big balcony and we were all together. There is a safe in the wardrobe which is free of charge and there is a mini fridge. Also a little tip if you go to reception and ask for water they hand out big bottles of water for free. The maids deserve an A* always pleasant and smiling and work very hard. The grounds to the hotel are exceptional - gorgeous, with 2 big pools and a kiddies pool area. Even though the hotel was very busy you could always find sun beds which is a bonus! No need to wake up at silly o clock to reserve a bed! Although they are not the most comfortable - careful where you sit on them as the back will come up and smack you in the face :) The restaurants were always clean and there is a bit of everything but I found that the food got very repetitive and boring after a few days. Also all restaurants are buffet style - there is no "order from a menu" type restaurant. The hotel is rather very busy between Friday and Monday and is much more relaxed during the week, and I do believe that it is geared more towards the Spanish. They do some very nice cocktails - but the pool bar only serves beer or wine, so if you are like me and drink spirits then you need to leave the pool to get a drink. The beach is amazing and there is a lovely little bar where you can just sit back with a cocktail and watch the waves roll in! There isn't much to do - it is more a "relax around the pool" hotel. There is nowhere to go in the evenings if you are the type of person that enjoys a stroll. We however did rent a car and drove to Gibraltar for the day which was really nice. Overall we enjoyed the holiday and it was relaxing - this hotel does need some work doing to it - but it was good value for money. However we will not be returning.More

becky d, 187069

Great hotel !! travelled 17th June to 1st July .

We went as family group of my husband and 1 and my daughter ,her husband , son who is 4 and daughter who is 1 so we got given ground floor rooms which was good as we had no worries that they would climb over the balcony and in front of our 2 rooms was a grassed area which they could play on . The rooms are very clean and spacious for me and my husband but my daughters room obviously had less room with cot and single bed in too as was the same size room. The bathrooms are modern but the bath/shower was dark as half of it is behind a wall . The pools are clean and were never over crowded ,plenty of sunbeds and parasols ,pool towels are free you get given a card for towels at check in and you can change as often as you want for free . Kids pool was good and so was swim up bar one pool .Food was good in all restaurants ( we didn't try the Spanish one though ) snacks available during the day until 5pm I think . Drinks were either at various bars or help yourself drink stations scattered around hotel and grounds which we were lucky to have 1 near our rooms . The beach which is through a gate at the back of hotel grounds and along a walk way and down 80 steps (no good for push chairs or wheel chairs as no ramps )was nice but being the Atlantic can be rough . The maids were very thorough ,all hotel staff friendly but most spoke now English and reception staff who spoke perfect English were helpful. The maintenance team were very helpful when the pushchair got damaged on the flight somehow and they repaired it for us . The hotel is very isolated only a couple of shops up the hill but not worth going to unless you need the pharmacy or dentist as the hotel shop had most things in and was reasonable .More

Mandy6701,

Comfortable fun

This is a difficult review to write. Overall, we liked the Riu Chiclana better than this review will sound. The food was very good. The service staff friendly, helpful and charming. The rooms were clean, the pools were beautiful and the beach is incredible. However, there are some downsides. The hotel is an older property and is showing its age. It needs some major repairs and, possibly, some reconstruction. The rooms are small, windowless and claustrophobic. The air conditioning is older and doesn't work very well. Also, this is a resort for people who do not want to do anything but sit in the sun and relax by the water. The hotel is miles from anywhere you might want to visit and there is only one tour operator to speak with if you want to go off property. This tour operator has very limited offerings. The front desk staff is very nice and tries to be helpful but most of the information received about things that were not on the property was wrong. Overall the ClubHotel Riu Chiclana deserves 4 stars and I would give it 4.5 if I could but it isn't perfect.More

mbrichter,

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ClubHotel Riu Chiclana
Rated: 4.0 /5 based on 1680 customer reviews
from £ 400.49