This hotel takes you to the heart of New Benidorm, and it’s just a short hop to the beach.
This adults-only hotel is about as peaceful as it gets. Many guests are regulars who come twice or even 3 times a year. It’s all down to the great pool, and elegant little buffet restaurant.
The hotel’s in a prime spot in the heart of New Benidorm. You’re in the thick of all the pubs, bars and cabaret clubs, as well as being around the corner from the golden-sand Levante Beach.
Based on 653 reviews
- Official Rating
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast and dinner.
Buffet breakfast, lunch and dinner.
Buffet breakfast, lunch and dinner. Local wine, water, draft beer and soft drinks with lunch and dinner and unlimited local alcoholic drinks and soft drinks 10.00-24.00. Snacks, afternoon tea and coffee with biscuits and ice-cream 10.00-23.00.
Facilities ► View all
The pool area is particularly peaceful, with a sun terrace, sunbeds and parasols.
Main buffet restaurant
Offering international cuisine for breakfast, lunch and dinner. With cooked breakfasts and weekly gala dinners. Just so you know, gentlemen must wear long trousers in the restaurant for evening meals.
With terrace, Happy Hour and entertainment 7 nights a week.
TripAdvisor Reviews Show more reviews »
Hotel was great very thin walls thou and double glazing needs up grade. We were on 8th floor very noisy. Rep lied about trip to Benidorm Palace said you could take photos without flash big lie no photos allowed at all. Told her called herself Mouse dam childish name. Thompsons this is what you get when you put kids in as reps. She said they must have change it big lie they no you cant take photos its the first thing said start of show. Met great couples there maids fantastic rooms clean. Black Chicken side quieter trust me. Sound loud from Morgan's bar or Neptune's bar not its proper name it is Morgan's the series Benidorm called it Neptune's. Certain bar staff not great others brilliant on the hole will go back but please do sound proofing we had next doors telly on till 3.pm we were in room 803 they were in 805 date 6 9 14 13 .9 14 on hole good holiday just triple glaze please and sound proof walls from un thoughtful neighbour's.More
rys90431, Leicester, United Kingdom
First timers to the hotel
Just got back from a 2 weeks stay at this hotel recommended by a family member. We arrived at about 10.30 am with a warm welcome from reception staff, we were staying AI but wasn't given any information about times and options for AI. Found reception clean and bright. We had requested a high floor due to possible noise at night, we were given 6th floor on the "black chicken karaoke bar" side, although was quite noisy once the patio doors were closed noise was dulled and too be honest I never really noticed it after a few days. The room was quite spacious with flat scree TV, hair dryer in the bathroom, no tea or coffee making facilities, room was "tired and date" but this is a 3 star hotel so I didn't expect that much. Towels were changed everyday(make sure you put used towels in the bath or they will not be changed), cleanliness if the room I thought was quite poor, floor were not cleaned until a few days before the end of the holiday I know this as a plastic tag I had dropped on the first day was still there 12 days later, sink and mirror in bathroom not cleaned during the stay, bed was made everyday but only changed I think once per week(wasn't expecting bedding to be changed everyday I only change my own once per week!). Yes I could have complained which some people did but I'm on holiday I don't want to spend it complaining and to be honest you only sleep in the room! The rest of the hotel was very clean, the bar staff worked very hard and were always pleasant, the restaurant was very clean and the staff also worked very hard and we're very pleasant, the staff worked long hours and should be commended for their efforts. THE FOOD - we thought it was great my husband if a very fussy eater but had a LARGE smile in his face when he came done to breakfast and found black pudding and hash browns, food was varied, always a selection of meats and fish, chips every night, potatoes, rice, pasta we never had any complaints, the sound were especially nice, one day there were no bananas and I asked Khalil(head waiter) and he was happy to go into the kitchen to get me some, we enjoyed the food so much we put on a total of a stone and half between us!!! The pool area Is small and u do have to be down to put your towel on a bed by 8ish depending on where you want to sit but there are plenty of beds left even at 10ish, there are plenty of chairs and parasols. We didn't participate in the evening entertainment but most of the hotel seemed to enjoy it. The hotel was full of mature people with a few younger ones, that didn't bother us(we are 45) everyone was very friendly and always spoke to us which was nice. I would recommend this hotel maybe not for young couples or singles as probably a bit quiet for them( I liked it I must be getting old). Again I can only says I was disappointed about the cleanliness of our room and it was the first time EVER that if didn't leave the maid a tip!!More
Just back had good 2weeks food good got feed up of eating drinks well worth going a/i half price drinks for the good stuff meet a few go people big ray and his mad wife((ha ha)) well frendly place the entertainmet team well cant say to much about them only see for 2hours in day ok if your spainish or just did not want to know david on night time tried hard for a sun bed you sould be ok if you are up by 7:30am hope you try it and enjoy it hpe the hotel keep up the good work.More
2 weeks at the Riudor Hotel
Just returned from 2 weeks at the Riudor Hotel. Firstly, I would like to point out that each time we visit we request a low floor room. On every stay this has been granted, and this year we requested a pool view which we also got and even a partial view of the beach which was lovely. We thanked Carron, the Med playa customer relations representative, for her assistance with allocating a suitable room. The hotel itself is centrally located with nightlife, bars and restaurants close by. The Thomson rep, Mouse, was very friendly and helpful and was in the hotel quite a lot and there to wave us off when we left which we thought was a nice touch. Our spacious room was cleaned daily by a lovely lady who always had a smile and an "Ola!" to greet us each time we saw her. We cannot fault the cleaning service; it was first rate. The staff in general we found to be very hard working and polite throughout the hotel. Khalil in the restaurant is always smiling and remembered us from a previous stay in 2012. We didn't use the pool or watch the entertainment at night, so we can't comment on these, but everything looked good with new sun loungers and the pool was very busy every day. We used the bar on a few evenings for a night cap before we retired and enjoyed the cool air of the air conditioning which was most welcome in the very hot weather conditions. The bar prices were very reasonable and the service good. Our only minor negative comment would be regarding the food this year. We noticed that several of the dishes at dinner time have been on the menu for a few years now and seem a bit dated. The menu would benefit from being reviewed and modernised in our opinion. We are not fussy eaters but there were some things that we did not enjoy, for example, the lamb in peppercorn sauce was tough and we found some nights the food selection was badly matched. The salmon steaks cooked on the hot plate were very dry.On a positive note, we did enjoy the smoked salmon and steak on Gala night, the roast chicken was good and I enjoyed the Chinese sweet and sour pork and some of the curries. The fish in smoked salmon sauce was lovely and cooked to perfection. The pasta salad with feta cheese and olives was nice. My hubby enjoyed the apple crumble with custard.The breakfast was always good with plenty to choose from and the nice English sausages which we noted went down well with many guests. We almost feel guilty saying negative things because we love this hotel, but we have offered what we believe to be constructive criticism that we hope the Med Playa group will take seriously. We had a wonderful holiday on the whole. The weather was so lovely, hot and sunny every day and the beach is beautiful. The sea was warm and clean and a delight to bathe in. We will be back, that's a definite.More
Just had a great weeks holiday at the fantastic riudor hotel in benidorm. The food at the hotel is fantastic the staff are excellent at their jobs and can't do enough to help you, the hotel is perfectly situated 5 minutes from the fantastic beach and right next to Morgans tavern (neptunes on the benidorm TV program). I would highly recommend this hotel and would love to stay here again next time we holiday in benidorm. Davey office and Paula snowdon xMore
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