These contemporary twin rooms include a balcony or terrace, for that bit of fresh air. Twin rooms have an extra bed. They also come with TV, and air-conditioning which is available between 1st May - 31st October.
Travelife Gold is awarded to hotels that demonstrate industry-leading sustainability practice. In other words, properties that are both greener and fairer to the environment, their employees and local communities.
Booked in nice and quick, requested top floor and the view was great. Had a bit of a problem connecting to wifi but staff quickly rectified it. Lola was very helpful, so was Diego. I will visit again, no doubt!More
the hotel is lovely food is good, room cleaned every day couldnt fault it at all
very friendly staff very central for all ammenities loved it it with free wifi in the reception area would stay at this hotel againMore
We paid a short winer visit to Benidorm last week 5days.Hugely attracted to this hotel by virtue of the deal on offer,580â¬ return flights,full board,transfer plus one checked in bag.Have stayed in other hotels in Benidorm and this one rates very well except for one small problem,the food while very good and plentiful it just isn't very hot.At almost every meal I found myself having to use the microwave.A lot of the guests were Spanish so maybe luke warm food is ok with them or perhaps they need to check equipment I.e. Bainmaries etc.Everything else in hotel Helios was 1st class,comfy beds,jacuzzi bath,free wifi,very clean,nice pool area,nice bar,would definitely return.More
Well worth a winter visit
We booked a 5 night stay at the Helios in January 2016 and were very pleased with with everything including the staff, the rooms, the bar, the restaurant and the location,
During our visit it was clear that the hotel catered for the more "mature" visitor, but I cannot comment on whether this changes during the summer.
Reception staff were very friendly on arrival and helpful in pointing out the facilities and services available.
The room was clean and serviced each day. European and some English TV channels were available, as was hotel wide free WifI. A room safe is available for a fee. Ask at reception and they will give you a lock.
The restaurant operates a buffet service for breakfast, lunch and dinner and while not of the highest quality, they food was definitely edible with a good selection of hot and cold available. Be careful to not get caught in the stampede for tables at opening times.
The pool and pool area were kept clean and tidy and the pool water was clean and warm.
Staff were superb, Polite, helpful and friendly. Nothing more needs to be added on that front.
Bar prices were reasonable and the waiter service was excellent. Entertainment was varied and daily events were laid on for guests.
Local bars and restaurants were within easy walking distance.
I cannot think of anything that we found to complain about during our stay. Would definitely recommend it,More
This is a great hotel with lovely modern rooms and well placed for all the local amenities. The only thing that let's it down is the quality of the food which may be due to the fact that the restaurant was being refurbished, the layout of food was disjointed milk and cereals ,toast and butter being at opposite ends of each other also the time of the evening meal was a bit late at 7.15 so everyone arrived at once. The pool and pool area where well maintained and the pool was heated . Overall a lovely place to stay would definitely recommend it and return again.More