A laid-back hotel close to Benidorm's clubs, bars, and beach, the Hotel Helios gets top marks for location. Pool-wise, there's a large one with a snack-come-cocktail bar on the side. The restaurant lays out a spread of both international and Spanish fare, too.
This place has a really central setting. It’s right in the heart of Benidorm and just a ten-minute walk from Playa de Levante – the town’s most popular beach. Lined by shops, bars and restaurants, this wide stretch of sand comes with all the trimmings.
The hotel itself is a big contemporary number, with bedrooms set over eight floors. They’re simple but smart. And they all come with extras like satellite TVs and private balconies.
Outside, meanwhile, the pool is the main attraction. It’s a big rectangular affair, framed by a spacious sun terrace. During the winter, it’s heated. There’s also a separate children’s pool, and during the summer a snack bar complete with a palm-fringed dining terrace.
In terms of food, big global buffets with show cooking means there’s always plenty of choice. Dishes tend to have a Spanish flavour – think paellas, tapas and fresh seafood – but there’s plenty of cuisine from other countries, too. We’re talking everything from steak and chips to pizzas. For after-dinner drinks, meanwhile, the open-air bar serves up cocktails by the pool.
Based on 828 reviews
- Official Rating
Unbeatable value holidays
- Wide range of destinations
- Opt-in extras like transfers
- Fantastic value for money
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner.
Facilities ► View all
Large rectangular pool with terrace and plenty of sunbeds. Heated from 1st November to 30th April.
Offering an international choice of dishes.
For a range of cold drinks and cocktails.
Rooms► View all
Twin room sleeps up to 4 with twin beds and 1 or 2 beds for children, air-conditioning 1st May - 31st Oct and daily maid service with linen changed every 4 nights and towels changed daily.
Single room sleeps 1 with air-conditioning 1st May - 31st October and daily maid service with linen changed every 4 nights and towels changed daily.
TripAdvisor Reviews Show more reviews »
FANTASTIC HOTEL, GREAT STAFF, SUPER HOLIDAY
Just arrived back from staying here for the 2nd year running. Once again we were not disappointed. The hotel is really good. The rooms are excellent - always spotless and well maintained. The pool area is brilliant - the pool attendant/lifeguard is fantastic, always helping putting up umbrellas, taking wheelchair bound people into the pool and taking off towels from beds placed there by people who don't actually use them. The poolside bar is very good - all the staff are very friendly and drinks are reasonably priced as well. The restaurant is excellent - usually a good variety of food and the staff in there are brilliant. We stayed with our 2 little girls (both under 2) and everyone was so friendly and helpful - made a big fuss of them and found highchairs for them and always came to see them when we were in the restaurant and by the pool. It is great for all ages - families are well catered for. The one thing that was not as good as last year was the entertainment team - they didn't really seem to really want to be doing it and not really very interested in it compared to last year. One night they advertised Mickey & Minnie Mouse Show. So us and a few other families went to watch but nothing came on - only the usual mini disco. So we asked one of the entertainment team and he said "we have lost the sign for mini disco so put Mickey & Minnie up instead". As you can imagine the children there to watch them were really upset. The next night the mini disco sign was back up. This did not take away from a wonderful family holiday, and a big thank you goes to all the staff at Helios who made our stay very good and also very welcoming and made such a fuss of our 2 babies. Speaking to a few people there - they go back every year and I can see why. We have been 2 years running and both times have been fantastic, Just hope that if and when we return the hotel stays this good. Would recommend this hotel to anyone - young, old, middle, family, couple Location is great as well - not far from nightlife but also very quiet there as wellMore
nuge11, Hereford, United Kingdom
lovey and friendly and that was the other holiday makers !
I've been to Benidorm many times, this was the first stay at this hotel. Great life guard who did his job excellently and also helped any disabled people into the pool, top man! He also kept an eye on the sun beds and if they wernt being used he would take off the towels enabling others to use them! Food was basic and samey everyday...found restaurant staff rude ! Had to pay for water which I thought was wrong ! pool area was nice but very, very slippery as was surrounded by a wooden area, 90% must have slipped up including my partner ! The hotel tried to entertain us sometimes they got it right, but if you enjoy line dancing its for you ! The childrens entertainment was good, small but friendly and made all the children feel welcome. Bar staff were lovely, as were the cleaning team. Hotel is in a good location, near to market, shops, and pubs and clubs. All in all a nice family holiday ! would return.More
diane b, Portsmouth, United Kingdom
Very good all round hotel
Returned to Benidorm for the first time in eight years, the resort hasn't changed except it's looking a bit tired now and could do with major make over.. I've been to Benidorm on many occasion but this is my first time staying at the. Helios, the hotel itself is not much different from many in the resort rom the outside but I have to say the staff make it a little bit special. Check in was quick and painless, have to pay for a safe and the fridge but this seems to be the norm now days, television with some English channels, free wifi all over the hotel, rooms and bathrooms had been recently refurbished and were very very good, I emailed the hotel prior to arrival and asked for a seventh floor room with pool facing balcony and this was granted which I thought was very good of them as this was high season. We stayed full board with every intention of just having the odd breakfast as the food is cheap and plentiful along every street but I have to say the quality and selection on offer was staggering, we never missed a meal and the staff in the restaurant are very helpful, efficient and always smiling, the entertainment team work endlessly all day and night trying their best to entertain and amuse and they deserve a lot of credit for this but the best member of staff is the pool attendant, people inevitably put the towels on the sunbeds as in every hotel around the world but this lad makes sure that if they are not being used within an hour or so then off they come and the beds are freed up for other guests, I don't know why more hotels don't do this as it takes away the daily ritual of the towel game, drinks are quite reasonably priced for a hotel and they do have happy hours, you don't have to wait long for the lifts and the hotel is very clean and tidy. I've stayed in four star hotels that are nowhere near as good as the Helios and if I was to return to Benidorm ( although highly unlikely) I would undoubtedly stay here, highly recommendMore
LizardLick2014, Liverpool, United Kingdom
Excellent hotel- best I've stayed in!
My boyfriend and I stayed at the Helios for 10 nights in July 2013. I am only writing a review now as I couldn't get onto tripadvisor before. This hotel is fantastic. We stayed half board and the food was excellent. Plenty of choice and delicious and warm. It is clean and the maids do a brilliant job of keeping the rooms clean. The day entertainment is brilliant and one of the best I've seen. The staff are great, up beat, friendly and put you in a good holiday mood.. The night time is also quite good but the hotel is in the perfect location for the superb nightlife. Everything from karaoke and comedy to acts and lively music.. The pool is really really good. It is a gradual slope to enter the pool so excellent for people hard of walking aswell as lovely to lay in in the heat. There was also a brilliant lifeguard who helped everybody in the pool who needed help. He also stayed in with them if they required him to do so. Overall I loved this hotel and would 100% recommend it and return. More
Bec E, Chesterfield, United Kingdom
Very clean and quiet hotel. We had a large room with a balcony overlooking the pool .Very central to shops and not far from the beach. Food plentiful and varied very nice. Mainly for older age group rather than party goers but very nice for a relaxing break.More
Maurtom40, Fraserburgh, United Kingdom
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Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only, cruise, Thomson Ski and any other bookings. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time. We reserve the right to change or withdraw the offers at any time.
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