This hotel puts you close to Benidorm’s beach and clubs, and comes with a pair of pools, too.
The Ambassador Playa has a prime spot just a few minute's walk from Levante Beach. Benidorm’s bars and clubs are on the doorstep, too, but the hotel also has four bars of its own, all with nightly entertainment.
There’s a pair of pools – one of them is covered in winter – and a buffet restaurant that’s just as good at serving paella and fresh seafood as it is curries and chips.
TripAdvisor Traveller Rating
Based On 2713 reviews
- Official Rating
- Floors: 6 or 9
Free bottle of cava for honeymooners and birthdays - please request when booking.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner.
Facilities ► View all
There's a gym, sauna, Turkish bath, whirlpool bath, indoor plunge pool, ice patio, solarium, massage and beauty treatments. Benicaldea fitness centre is under separate management.
Between November and April the pool is covered and heated, and throughout the year it has sunbeds, a sun terrace and a children's section.
You can choose from Spanish and international dishes, and during July and August the children are catered for with their own selection. In the winter, lunch is served between 12.30pm - 3pm and dinner from 6.30pm - 9pm.
Rooms ► View all
Twin Room with Balcony
These twin rooms feature warm tones and simple furnishings. They come with a balcony, Wi-Fi, air-conditioning, a flatscreen TV and a hairdryer. The extra bed is available only when needed.
TripAdvisor Reviews Show more reviews »
just returned from yet another excellent holiday overall at the ambassador playa we go to this hotel twice a year and it never fails to let us down the staff are all excellent a special mention to Antonio the restaurant manager who always makes a fuss of my autistic son and really looks after his special needs (you make his holiday Antonio) the food is excellent with so much choice the staff on reception are all lovely as are the maids who do a wonderful job the only criticism I have is the increasing number of stag and hen does that seem to be allowed to stay they think they are an exception to all the rules and on more than one occasion during my stay I saw Antonio come under a barrage of abuse for not permitting them to come into the dining room in the evening in beachwear (shorts, vests and flip flops) there are notices all over the hotel with the dress code and also telling you to carry your meal card at all times lets face it nobody wants to sit near a sweaty eejit that just come off the beach if you want to dress like that for dinner then stay in an apartment I always thought the ambassador was a family orientated hotel... don't let your standards slip one last mention for the pool attendant Raphael who does an excellent job and is an asset to the ambassador keep up the good work overall an excellent holiday see you in September xxxMore
andrea w, 209940
Two Week Stay
This hotel is clean and comfortable with friendly helpful staff. The food is perfectly adequate. We particularly liked the dining room manager who did a great job given how busy the dining room was. However, we would not return to this hotel because of the situation with the pool area. The pool area is also the bar and evening entertainment area which means that the pool area starts to get cleared away at 5:30 which is way too early for us. We like to be able to swim and relax by the pool into the early evening and this is just not possible at this hotel.More
Laura S, 186225
Worst hotel in the world
This hotel is the worst hotel I've ever stayed in the noise is horrendous not just from the Benidorm strip which you would expect to be noisy and lively. But inside the hotel itself NOISE FROM BANGING DOORS (no soft close here) The management don't give a dam just shrug there shoulders then pretend no speaky de English. Noise from chairs grinding above below and side from 1am until 5/6 am try and have a nap in the morning or early afternoon and it's the cleaning folks turn grind grind grind of chairs and beds being moved. On the plus side the staff are great except the reception staff who need a personality insert efin miserable sods not helpful at all. The travel reps aren't a lot of help reported all our grips it's like it all fell on deaf ears. Said they would speak to management about complaints in first week now 1 day away from end of holiday and still waiting (advised could they put some noise reduction pads under chairs looked at me like I was an alien. Oh nearly forgot No Extractors in bathrooms the switch was screed down (picture enclosed). The sun beds haven't been cleaned since being here now 2 weeks they are filthy with dead skin remains (picture attached )The only thing I can add is I wouldn't advise this hotel for a restful holiday. NO SLEEP HERE There is lots this hotel could do for customers comfort like soft close doors noise reduction pads for chairs and bed legs. Clean sun beds on a rotation base. Oh yes I must say they have a happy hour between 8 & 9 pm when you can buy spirits buy 1 get one free More
Ideal for stag do's
If your looking for a quiet family orientated hotel this isn't it. Ignore the "stag and hen parties are NOT welcome" in the brochures because they are welcomed with open arms. The rooms are adequate but basic. The food looked ok but we were ill after the first night. The entertainment was ok if you like tribute acts. Needless to say I won't be returning. There are better hotels available if you do your research.More
Chris H, 8039135
Food glorious Food
Booked 10 days with family they chose this hotel playa 1 as it was close to all the bars with tributes acts and shows it is literally at the end next to Morgan's tavern so not really quiet if you have a pool side room. We booked half board for Breakfast and Evening meal and they did not disappoint Antonio and his staff run around tirelessly changing the restaurant from breakfast to lunch to dinner, the pool is amazing cold when getting in but soon warms up in the hot sun the bar outside with staff members Ellie charo Ahmed and others give great service greet you each time and serve with a smile. Reception served with a smile and greeted nicely. Stayed 10 days 650 with Jet 2 there is a baggage room if you can't check in and free wifi More
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Items marked with * incur extra charges which are payable locally
This hotel does not allow bookings from stag or hen parties.