If you’re looking for a well-connected haven in the heart of it all, the Ambassador Playa comes up trumps. With Levante Beach just a short walk away and plenty of shops, bars and restaurants on the doorstep, it’s an ideal base.
The pools are a real highlight here. You've got two pools, each with a children's section, bordered by a roomy sun terrace. There’s a laidback open-air bar in Summer too. And in the Winter, one of the pools is covered and heated.
As for the hotel itself, it’s a contemporary number – all clean lines and big windows. Head inside, however, and there’s a more traditional feel. Décor-wise, the bedrooms have a classic flavour. Beds dressed in blue cotton share space with simple wooden furniture. White walls and tiled floors complete the scene. Rooms all come with their own balcony or terrace, too.
Lastly, there’s the dining scene to consider. Meals here are buffet-style, so you can pick and choose from Spanish dishes and more well-known favourites. We’re talking authentic curries, colourful salads and fresh seafood. In terms of evening entertainment, the Ambassador offers up a programme of live music, line dancing and local folklore evenings held beneath the stars.
Based on 1142 reviews
- Official Rating
- Floors: 6 or 9
- Rooms: 240 in Ambassador I; 220 in Ambassador II
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner.
Facilities► View all
There's a gym, sauna, Turkish bath, whirlpool bath, indoor plunge pool, ice patio, solarium, massage and beauty treatments. Benicaldea fitness centre is under separate management. As a hotel guest you get a 50% discount on the entrance fee.
Between November and April the pool is covered and heated, and throughout the year it has sunbeds, a sun terrace and a children's section.
You can choose from Spanish and international dishes, and during July and August the children are catered for with their own selection. In the winter, lunch is served between 12.30pm - 3pm and dinner from 6.30pm - 9pm.
TripAdvisor Reviews Show more reviews »
Omg those beds....
Stayed at ambassador playa 1 on the 8th until 15th April had fantastic time so here is my review from Day 1 got there around 8 30 pm and couldnt wait to get out very quick to get our key card we were on 6th floor room 609 looking over the Rosamar hotel and pool that was ok but didnt get any sun only 1st thing in morning look to your right on the balcony and get a great view of Morgans tavern which was nice. Anyway unpacked had shower which was very good aswell room was basic but again nice. First stop down to the bar had a pint each downed that and went across road to morgans jam packed it was and first impressions was great walked up road had few drinks in a good few bars and got back to our room god knows what time. Day 2 woke up at 8 I think felt bit groggy but up n showerd and down for brekky around 9 must be when the whole hotel decides to eat as couldn't get a table for love or money but got there in the end and fry up was lovely. Went to the beach for couple hours water bit nippy still and bit stoney couldnt manage to swim as was being a whimp went back to hotel pool which was jam packed, still had a swim in the pool that was covered over very nice to. We had our dinner I forgot that bit around 12 30 when resturant opens lovely selection of food something for everyone. Around 6ish we got ready to go out again didnt want tea as was still full. We found a bar up the road called Jail rock it was our favourite place and went there a lot I really must mention the Cabeytu brothers they play in there at 11 every night freakin amazing anyway next thing you know its Day 3 pretty much same as day 2 only got down for breakfast at 7 30 much much better had lovely fry up and down pool early to get a sunbed and was there for the day went out in evening few bevvies next thing its Day 4 woke up feeling a little rough from the past few days and was the first time we met out cleaning lady lovely person came in everday clean sheets and towels we couldn't find fault with any hotel staff they were all polite and friendly and hotel is spotless and only a very short walk to anywere aswell so really good location. We had a quiet night and went to bed early this is where the beds come in never noticed on previous nights as had a bit to drink but my god it was like lying on a granite slab worst nights sleep in my life flipin heck were did they get those beds. Day 5 pretty much same as previous days lovely fry up lovely dinner spotlessy clean dining room lovely staff sat by pool most of the day had swim. Went out in evening and thought I need alcohol just to get to sleep went and saw the Cabeytu brothers again you really got to see them to believe it omg. Got to sleep ok that night. Day 5 Great as previous days..... Day 6 omg no alcohol today as were going home tomorrow so we got to face that bed again. They really are so uncomfortable worst bed ever and again awfull nights sleep apart from that hotel is really really nice and would I go back there I dont think I would because of the bed I would love to dont get me wrong but omg those beds.... Day 7 home gutted....More
Had a wander into the Ambasader Playa 1 for a drink and a nosey. Really friendly staff and lovely comforable atmosphere and music. Mam wandered through to the Ambasader 2 and found the entertaining more our sorts. An organist and people dancing. Decided to stay in there for the night and enjoyed the fabulous atmosphere music and the wonderful bar staff. Would consider staying here on holiday next year.More
hotel good Thomson reps not so good
Arrived and told our room was not ready so we did what everyone else in the queue of 70+ others were told to do and that was to put the cases in the hold room with all the other cases of the leaving guests so it became over crowded and complete mayhem. There were two receptionists booking in and a manager stood around admiring himself not the hands on type at all. Room quite nice but the beds were on wheels and moved so be careful when you sit on them as they are dangerous .Given an extra pillow no problem. The reps were there doing the speel the next day which was quite entertaining if you are from Newcastle because although there accent was nice us and the couple next to us could not understand a word either said. They were asked politely to slow down to no avail and they both thought this was funny. We went to the other hotel next door to ask the T Cook rep to answer our questions which she did. (we were travelling with Thomsons by the way) This hotel does cater for lets face it over 50s which we both are so why are the reps both in there early 20s. Havent got a clue and go away and annoy someone else attitude and let me get back to my I pad as soon as possible. Right we were subjected to the dust in Spain as of the Uk so please why did the reps stand and watch and take the p--- as 4 elderly OAPs clean down the outside furniture. If you are catering for the older generation like us then for goodness sake have reps that understand our problems not kids or at least one of each. The female rep as a box for all disused books and magazines that can be passed onto other holidaymakers but everytime anyone went to look for one the rep said ive got them (she was taking them home to read she had a bunch of about 15 and put them in her bag and muttered them lot not want these or that's what it sounded like to me. There was also a man who missed his flight and was explaining to me why him and his wife were upset and the rep cut him off and was quite nasty I was a clear witness to her behaviour and I do belive that the couple have wriiten a statement to that effect ( the rep was writing it out so how far that will go I don't) I did so feel sorry for the couple but she was really winding them up.) There was a good side to all this and that was the restaurant manager he was absolutely fantastic he spoke to everyone and I mean everyone no one had to wait for a table nothing was too much trouble and he was a really genuine chap. perhaps Thomsons reps should spend a little time with him and may pick up some manners. Well thank you for reading this but it wont be on long as the reps will probably have it taken off quite quickly as they look on trip advisor all the time in the Hotel as they spen all there time on there I pads.More
186356Sunseeker, Nottingham, United Kingdom
amazing i was very very happy with this hotel
i stayed in the ambassador playa from the 4th march to 11th march full board and i was very impressed the room was perfect cleaned everyday and the staff was amazing the manger of the hotel antonio went out his way to make you very happy the food was amazing absoultly beautiful could not fault it at all alot to choice from also the outside pool area was very clean and while your outside sunbathing the bar staff do come out and are very plesent asking if you would like a drink and they will go fetch the drink and bring it out to u with a smile i had the best time at this hotel also there three bars the western the explora and the tropical was absoultly lovely and not bad price also across the road u have john and joesephs and its 1 euro for a pint and great atmosphere and black chicken is a karaoke bar with same price very close to bars morgans is across the road aka neptunes "series benidorm" overall best place and ill stay here again with out a doubt and they have a spa and its amazingMore
cjgeoff13, Worksop, United Kingdom
Another great holiday at the Ambassador.
We have just had a week in the newly refurbished Thomson side of the hotel and as usual we loved it. The staff were all very helpful and friendly. Antonio has taken over from Pablo seamlessly and the standards are as good as ever. There is more entertainment in the hotel now and though we don't do the old time dancing the new bar has a more varied mix. The whole hotel is spotlessly clean. There is always a good choice of food catering for most tastes. There are lots of choices for the main and sweet counters. The position of this hotel is perfect for everything. All the clubs/bars/restraunts are close by. HOWEVER..... the only down side to the hotel is that when they refurbished the rooms they never upgraded the double glazing so if you are a light sleeper do not get a pool side room as the only respite from noise is between 04:00 (last party goers) and 06:30 when the street cleaners arrive.More
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