Hotel Ambassador Playa I  


This hotel puts you close to Benidorm’s beach and clubs, and comes with a pair of pools, too.

The Ambassador Playa has a prime spot just a few minute's walk from Levante Beach. Benidorm’s bars and clubs are on the doorstep, too, but the hotel also has 2 bars of its own, both with nightly entertainment.

There’s a pair of pools – one of them is covered in winter – and a buffet restaurant that’s just as good at serving paella and fresh seafood as it is curries and chips.

TripAdvisor rating

Based on 1385 reviews

  • Official Rating
  • 2Buildings
  • 7Lifts
  • Floors: 6 or 9
  • Rooms: 240 in Ambassador I; 220 in Ambassador II

Honeymoon Offer

Free bottle of cava for honeymooners and birthdays - please request when booking.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
Full Board

Buffet breakfast, lunch and dinner.   

Facilities ► View all

Fitness centre*

There's a gym, sauna, Turkish bath, whirlpool bath, indoor plunge pool, ice patio, solarium, massage and beauty treatments. Benicaldea fitness centre is under separate management. As a hotel guest you get a 50% discount on the entrance fee.

Outdoor pool

Between November and April the pool is covered and heated, and throughout the year it has sunbeds, a sun terrace and a children's section.

Buffet restaurant

You can choose from Spanish and international dishes, and during July and August the children are catered for with their own selection. In the winter, lunch is served between 12.30pm - 3pm and dinner from 6.30pm - 9pm.

Rooms► View all

twin room

Twin room sleeps up to 3, with 2 or 3 beds. Until November 2014 all rooms will be allocated in Ambassador Playa I. After November 2014, all rooms will be allocated in Ambassador Playa II.

twin room with limited pool view

Twin room sleeps up to 3 and has a limited view of the pool. Until November 2014 all rooms will be allocated in Ambassador Playa I. After November 2014, all rooms will be allocated in Ambassador Playa II.

TripAdvisor Reviews Show more reviews »

Excellent all round

We have just returned from a 3 night stay in the Ambassador, The Hotel is ideally placed for nightlife and all amenities. It is very clean rooms are kept clean and tidy although there is no mini fridge for drinks which would have been handy as it's been very hot. The staff are very friendly and helpful, my friend was given a bottle of champagne for her birthday whilst we were having dinner in the restaurant the food from there I can honestly say was excellent. Had a really enjoyable stay here and would definitely come back, I would highly recommend to anybody, although there was a bit of noise at night if you happen to go to bed early otherwise it's perfectly fine.More

mindyWestYorkshire, England

best in town

Been to this hotel on a few occasions it is central for all the entertainment..The food is very good as long as you avoid the croutons I think they are made from sawdust the staff are very helpful . the entertainment round the pool in the evenings is very good top marks to Tony .More

john h, Ebbw Vale, United Kingdom

Great hotel, central location.

Wasn't sure what to expect since there are mixed reviews on here however I would definitely recommend it mainly because of the spa. The room was spotless clean and comfortable, our room was at the back of playa II and was fairly quiet though not much to look at. Never managed to get a lounger round the pool there were queues in the morning waiting to put towels down, I prefer the beach anyway which is only five minutes away. The restaurant had plenty to choose from and the staff were friendly, we only made it in for breakfast once out of four days( out too late partying) went to. John and Joseph's across the road which is fine but the coffee is rotten, went to the riviera hotel behind the ambassador and the breakfast was great, only €3.50 for a large breakfast. The bar outside at the ambassador had a great atmosphere with good entertainment. The ambassador is just around the corner from all the bars if you like it lively or get a taxi to the old town for tapas, good wine at great prices. Lastly the spa was amazing, hydrotherapy pool, steam room, sauna, ice pool and jacuzzi, I could have spent the whole day in there. Costs €15.00 for two hours normally but you get a voucher when you check in for entry for two people for €5 each and reception gave us another voucher the next day when we asked for one, well worth going to the spa to escape the midday sun.More

mrseeP, Falkirk, United Kingdom

Sunny balcony

Been at ambassador 4 or5 times have to say was well impressed has been refurbished very clean food great only fault was asked for sunny veranda with thomsons as my husband has bad nuerophathy in his feet and if bad it's nice to sit in balcony we were put to back room 121 right above the stage you could reach down touch the act which of corse was very noisy at times I know it's only a request but I did ask if I could pay with thomsons at the time and was told didn't really need to was very disappointed as had pointed out most of our holiday would probably have been on our balcony but to get some sun we had to go to pool are every day which I then noticed lots of empty rooms at the front and met people telling me that they had paid for front room and still not got I heard that thomas cook get front rooms I would like to know wot the set up is there to get a front room people we met hadn't even asked for front room and had them !!More

Margaretglasgow26, Glasgow

ambassador playa 2

just come back today from benidorm ambassador 2 ...We normally go to turkey but i am now disabled and need a mobility scooter so we thought Benidorm would be the perfect place because it was my first time going disabled i didnt book through internet i went into travel agents and booked through them and told them i needed wheelchair assistance in airport and i needed a mobility scooter when we got there we were told that the ambassador lets you park and charge your scooter ..we arrived last week and where told no we dont do them any more ..we were stuck in the hotel for first 2 nights until we hired a scooter from outside and had to take it back every day wich was a nusance so if you need to hire a scooter dont go in ambassador think thats th only hotel who has stopped doing them hotel and food was lovely pool was good plenty of sunbeds but not enough umberellas and you have to queue up at 8.30 till they open the doors and put towels on think they will lose a lot of custom stopping the scooters and think they could have informed us prior as i would have booked a differant hotel ...Staff are not very friendly apart from antonio in dining room ...I would go back to benidorm again but not to the ambassadorMore

janandmick88, St Helens, United Kingdom

See all 1385 reviews »

Things To Do View all »

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Online savings - Refers to an online discount of 9% on September holidays (10% from 5th September) and 9% on holidays in October. Applies to the basic adult cost before supplements. Available on package holidays booked online departing between 1st May 2014 and 31st October 2014 Online discount only applies to package holidays booked on and does not apply to flight only, accommodation only and tailor made flight+hotel bookings. Online discount is not combinable with free Child Places.



Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only, cruise, Thomson Ski and any other bookings. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time. We reserve the right to change or withdraw the offers at any time.

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