Hotel Ambassador Playa I  


This hotel puts you close to Benidorm’s beach and clubs, and comes with a pair of pools, too.

The Ambassador Playa has a prime spot just a few minute's walk from Levante Beach. Benidorm’s bars and clubs are on the doorstep, too, but the hotel also has 2 bars of its own, both with nightly entertainment.

There’s a pair of pools – one of them is covered in winter – and a buffet restaurant that’s just as good at serving paella and fresh seafood as it is curries and chips.

TripAdvisor rating

Based on 1359 reviews

  • Official Rating
  • 2Buildings
  • 7Lifts
  • Floors: 6 or 9
  • Rooms: 240 in Ambassador I; 220 in Ambassador II

Honeymoon Offer

Free bottle of cava for honeymooners and birthdays - please request when booking.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
Full Board

Buffet breakfast, lunch and dinner.   

Facilities ► View all

Fitness centre*

There's a gym, sauna, Turkish bath, whirlpool bath, indoor plunge pool, ice patio, solarium, massage and beauty treatments. Benicaldea fitness centre is under separate management. As a hotel guest you get a 50% discount on the entrance fee.

Outdoor pool

Between November and April the pool is covered and heated, and throughout the year it has sunbeds, a sun terrace and a children's section.

Buffet restaurant

You can choose from Spanish and international dishes, and during July and August the children are catered for with their own selection. In the winter, lunch is served between 12.30pm - 3pm and dinner from 6.30pm - 9pm.

Rooms► View all

twin room with limited pool view

Twin room sleeps up to 3 and has a limited view of the pool. Until November 2014 all rooms will be allocated in Ambassador Playa I. After November 2014, all rooms will be allocated in Ambassador Playa II.

twin room

Twin room sleeps up to 3, with 2 or 3 beds. Until November 2014 all rooms will be allocated in Ambassador Playa I. After November 2014, all rooms will be allocated in Ambassador Playa II.

TripAdvisor Reviews Show more reviews »

great stay first time in benidorm

Stayed at ambassador 1 2nd-16th of august great location food really good lot better than expected. Restaurant staff work really hard all the time and so friendly . Cleaners also are really nice and kept rooms spotless. Had pool view overlooked stage for eve entertainment had 3 beds inroom and 3rd bed (camp bed) was same as other beds comfortable really ! Pools bit Small but mainly same at most hotels in benidorm. Ian the entertainer good and Thomson reps really helpful. Nowhere near as noisy as expected didn't need my earplugs after all.!!! can't wait will defo return next year overall really good hotel my husband ,daughter and myself really enjoyed our first time in benidorm.More


Good location. Okay for a short trip.

Hotel is in a great location. Explorers bar, tropicana and western bar are fab and nicely done out. The pool bar is terrible. The prices fluctuated and service isn't with a smile. It's cramped and they only have one till so if you queue for happy hour but finally get served a couple of minutes later you don't get the happy hour drinks!! Food is okay but be prepared to have to pay for drinks at lunch and evening meals. Rooms are okay but could do with updating. They are kept clean as is the rest of the hotel. Mad rush for loungers in the morning but towels are removed from loungers if left unoccupied between 11:00 and 13:00. Which I think is fair enough when others want a lounger to use. Check in was okay but there is so much you aren't informed of at check in such as the fee for the safe and meal times. Entertainment is very family orientated but there is plenty more in Benidorm if it isn't to your taste. Something for everyone! More

Lilian P,

impressive first time at the Ambassador

Had a enjoyable stay at this hotel went full board and was pleasantly surprised with the food lovely buffet ,nicely presented and there was plenty choice at all the meals and lots of it , Staff was very pleasant and helpful There was two pools and a baby pool plenty of sunbeds right up to lunchtime .the whole of the hotel was immaculate Their was lots of good entertainment on both during the day and evening , The only fault I had with this hotel the rooms were not big enough we was a family of three and after the beds were in there was no room to even get into wardrobe I did complain at reception to see if we could get another room but it was explained that all the rooms were the same size so if you had 1 2 3 or 4 people in a room they would all be the same size but taking into account all the other excellent features we decided it was worth staying in the small room rather than getting moved to another hotelMore

englishborder, berwick-upon-tweed

Shake it up, shake it down!! :-)

This is one of the best hotels I've ever stayed in. Super clean, modern, great food & drink. The staff were friendly and approachable, the waiters and bar staff all very nice. Lovely pool area with facilities and daytime music and activities, so much going on to keep you entertained throughout he day and night . Great bars and lots of night time entertainment. We had a lovely room (standard but everything you needed - could of done with a small fridge just for your water) but cannot complain otherwise - towels were changed daily and room cleaned daily. Our room was facing the pool so could watch the entertainment at night from our balcony. Would recommend pool view if you are young and don't mind loud music till about midnight! All inclusive food was great, lots of choice, great quality and tasty! Nothing to complain about, just need more toasters in the morning! But if you have patience your all good. The best thing about the hotel was the Spa. AMAZING!! The jets in the pool and the lights were beautiful. The full body massage was also great and worth €45 euro's. The hotel is in the main part of town with everything close by, shops, supermarkets, pubs, buses. We toke a trip to aqua land water park, great fun. The only thing I would say is the place needs more lifts as in busy times it will be a long wait if you're on the 6th floor! This hotel has everything you need for a great week away to relax with your family, friends, or just as a couple. Very family friendly and kids will have a great time!! I can't rave about this place anymore than I have but if you're going to Benidorm - stay at this hotel. I think it should be classed as a 4 star. Also we had a lovely Thomson rep called Laura who helped us if we ever needed directions or advise. I would recommend going to the welcome meeting. Thanks for a great week ambassador!! If I ever come back to Benidorm, I will stay here again. :-)More


Great return holiday to the Ambassador

2nd time back to this hotel and it didnt disappoint. Late night check was smooth and quick. We even got the same room as last time which we had requested. Asun on reception was very helpful and Francesco in the dining room was very helpful and friendly, in fact we couldnt fault the staff. There was plenty to eat in the dining room, the rooms were cleaned every day it was a litle noisy if you were at the front of the hotel from the enetrtainment at the Western Saloon but that closed at 2pm. You could also use your room key card and get 25% off your drinks. Close to the bars and the beach without being right in the centre. We also took a train to Alicante for the day which made a nice change. We will definitley be visiting againMore

NicolaManchester, Manchester

See all 1359 reviews »

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Online savings - Refers to an online discount of 10% on August and 9% on September & October on holidays and applies to the basic adult cost before supplements. Available on package holidays booked online departing between 1st May 2014 and 31st October 2014 Online discount only applies to package holidays booked on and does not apply to flight only, accommodation only and tailor made flight+hotel bookings. Online discount is not combinable with free Child Places.

Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only, cruise, Thomson Ski and any other bookings. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time. We reserve the right to change or withdraw the offers at any time.

Free child places - Free kids offer applies to new bookings only, on selected summer 2014 holidays, subject to limited availability. Only 1 free kids place is available in each selected hotel room or selected apartment type or villa with 2 full paying adults. Other children must pay the full brochure price. Available on First Choice holidays only. Free child places may not be combinable with other discounts.