Hotel Pestana Porto Santo  

This hotel has it all – two pools, themed restaurants, a sea-view bar and as much sand as you need.

A curtain of mountains is the backdrop to this hotel, while out the front a carpet of sand unrolls all the way to Vila Baleira. It’s a lovely, albeit 45-minute, walk there or you can take the courtesy bus, which takes 5.

Two super-sized pools snake their way past Balinese beds. The restaurant scene includes an Italian place, and the bar is all geared up for sunset. Plus, there's access to the Pestana Colombos Premium Club next door.

TripAdvisor Traveller Rating

Based On 2023 reviews

  • Official Rating
  • 328Rooms
  • Lifts: 10, with lifts only available in buildings with 3 floors, not 2.

Platinum

Holidays in premium hotels

  • 4T and 5T hotels
  • 90% customer scores
  • Platinum Villas available
  • 20kg luggage allowance

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

Buffet breakfast, lunch and dinner. Three visits included per stay to the theme restaurants.  Unlimited local alcoholic and non-alcoholic drinks.  Including ice-cream.

Facilities ► View all

2 outdoor pools

Towels and sunbeds are provided at this large outdoor pool.

Kids' club

Hours of fun for your little ones including a mini-disco. It's hotel-run for kids aged 4 to 12 years.

Sunset bar

This large bar is on the first floor and is also where you'll find live entertainment in the evening as well as live sport screenings. It features sea views which are particularly spectacular at sunset.

Rooms► View all

double room with balcony

These spacious, modern double rooms come with an extra bed. And you'll also find air-conditioning and a balcony.

2 bedroom villa with private pool and terrace

If you're after something extra special, these spacious, modern 2-bedroom villas come with a private pool, and a terrace. They have 2 twin bedrooms, a kitchen, and a lounge with 2 child beds. Plus, you'll also find air-conditioning included too.

TripAdvisor Reviews Show more reviews »

Family Holiday - loved it!

We have just come back after the family's first overseas holiday all together, including our four sons aged 9,8,6 and 10 months. We booked very late, about one week before, and were very lucky with our choice. It was fortunate that the hotel had connecting rooms which was a godsend, and gave us plenty of living space. The facilities at the hotel are excellent and only a stone's throw from a super beach, and the 'sister hotel' was available for a change of scenery for dining, or leisure facilities. The small town has all the basics if one ventures out too. The pool and surrounding area was ideal for the children, and the pool bar for drinks and snacks during the day is perfectly placed in close proximity to all of the other facilities. The children also enjoyed the entertainment on offer, including the Kids Club. They also cater for babies too with a kitchen equipped for sterilising / warming bottles, and a microwave and fridge freezer too. The staff were very attentive, and there was adequate staffing for group check in / check out; nothing was too much trouble. The only 'fault' i'd mention is that the pillows were too soft, but maybe that's just me being picky!More

MarcWebb2305, 186220

Fantastic

Recently back from a one week holiday to this amazing unspoilt island. Our first visit but certainly won't be our last! As other reviewers have said - WiFi available on balconies or bar/restaurant areas - but is that such a bad thing? The island is beautiful - only 6 roundabouts, NO traffic lights and only 1 petrol station! "Natives", (As they call themselves), are exceptionally welcoming and very proud of their wonderful island. Excellent variety of food in the restaurants and also snacks at the snack bar. Island tour excursion definitely worth doing - exceptionally informative and some breathtaking views. Would highly recommend this hotel and island to anyone thinking of visiting.More

Carrberry,

Relaxing

When We booked this holiday on the 22nd of July We had never heard of porto santos, after reading reviews about the hotel we were very excited about coming here to relax, forgetting it was summer school holidays, what I am about to write regarding this hotel and holiday experience is our own experience. Arrived on Monday 1st August evening it took only from landing to hotel around 40mins which I think is very good. These negative things I am about to tell you were all sorted once we had got used to the resort, When we booked we requested a 1st or above room with a balcony we got a ground floor so after speaking to guest relations they quickly accommodated us to the 2nd floor with no hassle what's so ever and rooms are very spacious, next day we went for breakfast food was ok. Went for lunch and queued for nearly 35mins for a burger which wasn't worth the wait, went for tea around 20.10 and was turned away and told to come back at 21.00 which for an all inclusive hotel 5star was a little wrong in our opinion. That's the moaning out of the way now to the better bits, once we had landed and on route to hotel we noticed how clean and free from litter rubbish etc The island was,and when we arrived from the airport to hotel which only took about 8 mins the hotel. The hotel was loverly the staff were very friendly and the bags were in the room within 20mins. Over the next few days we jut sat around the pool near block 3 seems a little quieter here. And chilled out. I am now sat on the beach Thursday 4th August in the afternoon listening to waves crashing against the shore, were walked into town this morning for a look around and with the town being small it only took us a couple of hours before we came to the beach (if you like the beach and want to spend the whole holiday there there is a charge of €70 for the week and €15 for the day ) and again chilled out. we also had a tour on our own ( hired a Renault Twizy ) €60 for the 24hrs. They are 2 seaters ( just ) we had a really good day out taking our time and less than 20/30 away from the hotel we didn't even have to spend extra money on lunch. this is our last day now and after the last few days of not queuing or getting used to late teas it's been a really good relaxing Holiday. So all in all the Bad bits, queuing, no coffee making facility's in room, entertainment a little on the boring side, and the food ( only my opinion ) not 5*. The Good bits the weather, the hotel staff, the beach is amazing, and how clean the whole island is. I do think we will come back maybe when the kids are back at school so it's even more quieter thanks pestana Porto santos hotel More

Andy S, 187069

Amazing stay, amazing beach, amazing staff

Just stayed at Pestana Porto Santo. Stay were amazing, beach is amazing. Nice soft sandy, warm water but very windy. Realised the sister hotel (Colombus) was more to our taste, asked to change on day 2. Was done quick and easily by Joao (Andrea) on reception. Food and drink was all good brands (Walls ice cream, Pepsi coke etc) as standard being all inclusive. Had sent an email saying it was my wife's birthday whilst there, and they put a cake in our room whilst we were at the pool. Wifi could be better but that's about the only complaint. That and it's not very push chair friendly. Need more lifts and automated doors. Otherwise a great all inclusive relaxing break!More

MichaelMartin1981, 186356

Lovely Island, Lovely Holiday

We (family of 4) stayed at Pestana Porto Santo in August 2016, it being our first time to the island and indeed to Portugal also. The island itself was extremely picturesque and very unspoilt, only 5000 people on the island in total! Being very small in size you can see from one end of the island to the other, with the mountains proving very appealing too. We visited the beach on multiple occasions which was a short 1 minute walk from the hotel and given it was the summer holidays, we were surprised that it wasn't packed as with some UK beaches at this time. Our only excursion was the Island Tour which was fantastic. Our driver David was very informative, friendly and enthusiastic about the island. Lasting about 2.5hrs we spent time driving through the mountains, seeing the island's golf course, visiting a lovely viewpoint and a small traditional house/shop with the opportunity to buy some local liqueurs and food. We highly recommend this trip to anyone who enjoys learning about the culture of different countries/places. We did also book the Porto Santo Sea Adventure, being advised that seeing dolphins and whales isn't uncommon, however this was cancelled due to poor weather conditions. The hotel was very nice, with only minimal things that could've been better. We stayed in two adjoining twin rooms, however one proved particularly more spacious than the other with a lack of storage space. We were offered a free upgrade to a suite which would have slept all 4 of us in one room however this was located in the sister hotel, the Colombos and so we declined. Reading reviews beforehand, we half expected not to have Wi-Fi in the rooms, which proved true, although it could be accessed on the balcony to varying degrees of success. Wi-Fi was more reliably accessible in bar areas and reception. The buffet restaurant was also very nice, with different themes each night of the week (inc Italian, Iberian, Tex Mex and Fisherman's) although there always seemed something for everyone and food was replenished often. There were 3 sitting times for dinner in an attempt to stagger the intake. We ate during the first sitting (1830-1900) which was quite quiet however the second sitting (1945-2030) was very busy. The food was of very high quality and the choice was expansive, with an option to book various other restaurants too. During the welcome meeting these were outlined and they filled up extremely quickly so do book early if you wish to eat elsewhere. Staff among the hotel were very friendly, jovial, welcoming and helpful. Catering staff were quick to clear plates and tables at meal times and entertainment staff often walked around the pool and talked to people. Miguel in particular at meals was very 'talkative' and seemed to want to get to know everyone he saw! The spa area was good, featuring 4 different sauna rooms and there was also a couple of small shops around the hotel. Thomson reps were always on hand and around to help and advise with queries, Graham proved very helpful and engaging. Overall the holiday was superb, and had the rooms been the same this would easily have been 5 stars! More

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Hotel Pestana Porto Santo
Rated: 4.5 /5 based on 2023 customer reviews
from £ 628.90