From its hilltop position, the Hotel Madeira Panoramico commands sweeping views over the Bay of Funchal.
This place has got a brilliant setting, tucked away among tree-cloaked hills and overlooking the Bay of Funchal. The centre of Funchal is a five-minute drive away – the hotel puts on complimentary shuttle buses.
There’s a swimming pool that looks out over the Atlantic, plus a smart restaurant inside. Also indoors are modern bedrooms, another pool, and a spa complete with a sauna and whirlpool bath. This hotel is part of the Skytours range until April 2017.
I would like to start with I would have loved to have given this hotel a 4.5 rating or even a 5 but there were just a few little areas that let it down.
We went away for a little babymoon/relaxation holiday at the end of april, start of may, which you certainly can get at this hotel, we found it very relaxing. There is no music boarding out at the pools and its situated away from the town (not very far) so no noise from that. There is a table tennis and pool table which never seemed in use. There are also little sunbathing areas hidden all over to chill out by yourselves at. You have to hunt all these things out though as staff don't tell you nor is anything well sign posted. But we didn't mind and it meant less people in hidden areas!!
The staff at the hotel are all lovely and chatty. The people at reception would always help. Staff in the restaurant were attentive and in the cocktail bar again very friendly. The maids all did a great job and kept everything very clean. The mini bus driver was also a lovely guy too even though he just did the same journey again and again all day!!
The rooms. Well we got a new refurbished one (144) which was lovely and clean with an amazing shower. However (one reason I couldn't give a full 5 stars) was the electrics were all over the place. Some switches you flicked you heard the fuse box switch stuff off. The air con was really temperamental and didn't seem to work very well. We never achieved a cool room! We told someone at reception but nothing was ever done. As it was bearable and we were not in the room much we just left it after that.
The restaurant was clean and tidy. But choice was limited. I am a vegetarian so through choice I limited myself more. But my husband who does it meat felt it wasn't much better for him. We were half board and had tea every night but one and of those six nights five of them were pasta for me! Salad choice wasn't too amazing either. Pudding was good though!! Breakfast again was limited. There was alot of bread but not much in way of hot food or fresh fruit. I would add though that what there was, was tasty!
Distance from the centre funchal, I wouldnt say was an issue. It was a 20min walk down and say 40min back up (it is steep!). But the yellow bus tour company stops outside the hotel, there is a local bus stop also outside, taxis and the hotel shuttle bus. Though my advise with the shuttle bus is book the night before!
So all in all it was a great holiday and we did just what we had wanted and relaxed. If you are not after a huge buffet of food and somewhere just to chill where there is no loud music I would recommend this. Yes there is no proper evening entertainment as such but always a singer in the bar and it provides a more relaxed atmosphere without loud entertainment. The wifi is just in reception and the pool areas but gets you out your room and there are lots of comfy chairs.More
emma p, 186411
I did'nt feel the hotel was up to the standard it should have been.
dress code at evening meal was poor,people wearing shorts at evening meal.
no entertainment Saturday night.there where so many coments I could make which would improve
the hotel but not enough space here.More
not that good
Hotel as you would expect high up outside Funchal. The hotel is made up of separate buildings , quite easy to get lost when you first arrive.Rooms (140 & 148) very modern but VERY small with no chest of drawers, with a dismal balcony view of a wall and neighbouring gardens. The hotel was far from full, an upgrade would have been nice. We were on half-board , breakfast and dinner nothing special, very repetitive, food never really hot. All staff absolutely fantastic, nothing too much trouble apart from cocktail bar staff who kept getting our drinks wrong. Outdoor pool very nice, clean, with views to die for. Indoor pool/Jacuzzi quite nice with a small gym. Evening entertainment really dreadful. The courtesy bus was out of action twice whilst we were there (only 1week)with no replacement. Taxis are ok , about 8 euros back from Funchal. Walk out Hotel, turn left for 200yds and turn down Azinhaga da Casa Branca ,keep walking down to bottom, left for Funchal or right to Lido area.Maid service was fantastic.All in all we probably won't return.More
A Mixed Bag
Room was fine (not luxury) with view over mountain and sea. No duvet - blanket covered with a sheet instead - not delighted by this. Firm beds. No kettle. Buffet breakfast and buffet dinner were fine, with good choice. Well-maintained exterior areas. Surprised to have to pay 1:50 Euros per day for use of the room safe. Internet only available by reception, not available in rooms. No BBC or Sky channels on TV, only CNN. We had booked a twin room, we had confirmed this in an email before arriving, and they gave us a double - when we told Reception, they suggested it was our fault as we had not specified 'separate beds'. Then we waited 3 hours for our suitcases to arrive to our room, only to find it had been sent - and had the whole time been standing outside - the wrong room! (So much for security!) Reception said they had been busy when they sent them - no apology given. Even the duty manager said he would speak with his staff - again no apology for our wasted time waiting when we could have gone into the town - oh dear. Free shuttle to town was useful (needs to be pre-booked as it can fill up) but it does not run on Sundays (when there is a very depleted bus service) or at lunchtimes or in the evenings. Evening entertainment leaves a lot to be desired.More
Revisit - another lovel stay
We first came to the Panoramico in 2009 and reall enjoyed our stay - see the original review.
This time we upgraded to a sea view and loved coming back to the hotel room at night with the curtains open to see Funchal lit up at night and watch cruise ships go in and out.
The hotel is lovely, nothing is too much trouble. Breakfast buffet is enormous so often we only had a cake or starter for lunch.
Dinner was a little disappointing which is why I only give it 4 stars, again a buffet and plenty of food but the choice was a little limited. One evening a rare beef starter was followed by a beef joint main and the desserts were plentiful but were mostly mousses (over sweet, poorly flavoured Angel Delight anyone?).
We tried the fine dining restaurant in the hotel once which was lovely but only 3 tables occupied so no atmosphere. It was also expensive. We have been to other hotels which have this system and offer a much better discount on fine dining or special offers to encourage B&B guests to eat in the hotel which would make better use of the staff and room. We had to complain about the choice of music which was fast beat house type music not conducive to relaxed dining. They changed it to jazz which is also not necessarily everone's taste.
Madeira is a lovely island and I am sure we will be back - recommend the Up Mountain safari! And yes, we will come back to the Panoramico, it is lovely to be overlooking Funchal and away from all the high rise hotels along the Lido.More