From its hilltop position, the Hotel Madeira Panoramico commands sweeping views over the Bay of Funchal.
This place has got a brilliant setting, tucked away among tree-cloaked hills and overlooking the Bay of Funchal. The centre of Funchal is a 5-minute drive away – the hotel puts on complimentary shuttle buses.
There’s a swimming pool that looks out over the Atlantic, plus a smart restaurant inside. Also indoors are modern bedrooms, another pool, and a spa complete with a sauna and whirlpool bath.
I would say the hotel is dated and needs renovating. Staff at reception could not do anymore for you, warm welcome apart from one nightshirt ginger guy, who was rude. Room lacked a view but that wasn't so bad. Food was horrible or overpriced. Location didn't bother us as we could walk. Doesn't cater for all ages tho. Would I stay here again? Not sure but generally was okMore
An OK hotel
We have just returned from a week's stay at the Panoramico hotel in Funchal, Madeira. Let's just start with the good points - staff friendly and helpful, room and grounds kept clean, nice and quiet, its a shame but the food let it down. Some evenings the buffet meal was better than others. The breakfasts were again just ok. It seems such a shame because the food lets this place down. Because of its proximity to Funchal, the hotel lay on a free transfer bus, which you must book in advance, both ways. Some times it was a nuisance having to decide in the morning when you wanted to return to the hotel. The hotel has to lay on the bus because there is no way you could walk into town or back, not in that heat and not up hill !!!!! I had read previous comments about the guy who drives the free mini bus being miserable, but hey once you strike up a conversation with him he is fine. Also we found the reception staff very helpful and friendly, once you take the time to chat to them.
Our room, if a little old fashioned, was always kept spotless. Unfortunately they do charge to use the safe in the room, but it isn't much, 11 euros I believe.
The swimming pool is quite small and although they have a pool bar/food area, it is quite expensive. We only used this once.
If we went back to Madeira we wouldn't stay at this hotel, because we would want somewhere nearer to town. However you get what you pay for, but I wouldn't rate it 4 star. Sorry Panoramico you don't get my vote!More
Karen H, Portsmouth, United Kingdom
A pleasant stay
Our first stay at Panoramic and I must say we would return.
The hotel is positioned a distance from Funchal and whilst it is possible to walk, it is not ideal for people with any disability. However, the walk back would be arduous due to the steep climb.
The hotel provides a courtesy bus but this only runs until c6pm and seemingly not on Sundays (as we found out!) One driver is most pleasant, the other should think about a change in profession. Probably the most miserable man I have come across. He should think about leaving on schedule and not early and not be disgruntled at people who turn up on time. What is the rush after all!!?
The hotel has a swimming pool, but it is quite small and with limited number of sun beds.
As I said, we would return but I feel there are a number of things which could improve the hotel immensley.
The pool side bar, we found the food menu very limited, of average quality and quite expensive for what you get.
The entertainment, if that's what you like and would stay in for, was not great. Backing tracks mainly and seemed to lack imagination, appeal.
The cocktail bar is lacking atmosphere, it seems more like a convention room. Dare I suggest that an improvement to the lighting and decorate the walls perhaps?
Apart from breakfast, we did not eat at the hotel, but we did find a little gem of a restaurant a short, but steep walk away (Ca Te Espero, down the road, turn right down some steps and keep walking down until you can go no further. Ca Te Espero is on your right). Good quality food, and a varied menu from the majority of eating establishments in Madeira. Very reasonably priced too.
The hotel is well run and like us, I am sure most people will enjoy their stay.More
Nice views but .......
We arrived the hotel on schedule and were shown into our rooms after a short wait. My first surprise was that even though we booked for three people and the room had three beds, the cups, duvet, beach towels etc was only for two. Furthermore, having stayed in hotels in Spain, Ireland, US and the UK, it was an unpleasant surprise to be informed that the safe, electric kettle and complimentary tea/coffee had to be rented at a weekly rate!!!
Majority of reception staff were polite and helpful but i found the waiters to be abrupt and somewhat rude! No TAP water was provided at the restaurant even when asked and the head waiter at the buffet restaurant retorted rudely that 'this is Portugal and we don't provide free tap water here' or something along those lines...
Another real issue was the wifi: there was no signal in the rooms and reception staff advised that in order to use these facilities, we had to come out into the lobby!!!
I must however state that the bus driver was courteous and prompt and most of the facilities was as described.
Madeira is a beautiful, picturesque city!More
VAniaku, Nottingham, UK
Great holiday hotel
This was our first trip to Madeira and we had booked with thomsons who have so far not let us down.
And again this was a pleasant surprise, the hotel was clean, rooms very nice (we had room 114) safe (at a 10â¬ cost) towels, toiletries, mini bar and fridge was all included. Staff where friendly and helpful. The pool area was clean and the pool had a good size. The view from this hotel is amazing as it gives you a full view of Funchal, a must by night.
There are many things to do in Madeira and I can only recommend a boat trip to see the dolphins as you are guaranteed to see them and when I say "see" dolphins I mean they come so close you can almost touch them.
The restaurants are bars in Funchal are also great. And overall we had a great weeks holiday and can only recommend this hotel to anyone. More
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