From its hilltop position, the Hotel Madeira Panoramico commands sweeping views over the Bay of Funchal.
This place has got a brilliant setting, tucked away among tree-cloaked hills and overlooking the Bay of Funchal. The centre of Funchal is a 5-minute drive away – the hotel puts on complimentary shuttle buses.
There’s a swimming pool that looks out over the Atlantic, plus a smart restaurant inside. Also indoors are modern bedrooms, another pool, and a spa complete with a sauna and whirlpool bath.
This modern hotel is clean and well-kept, alongside a fairly busy road. It has two pools, gym, squash and tennis courts and two restaurants. You can also eat at the pool bar and the cocktail bar. The hotel is used by a number of package tour companies who bring groups so be prepared to be at the back of a big queue at reception and at mealtimes. We were quite satisfied with our room here and the service we received from hotel staff. We tried the buffet restaurant for dinner which was like school dinners, even early in the service the meat I chose was dried out. We also tried the a la carte restaurant on site which was better, but the best value option for freshly cooked food was the cocktail bar. (though there is a very limited menu). Breakfast was back in the buffet and was adequate quality.
The location of this hotel is difficult to assess. It is, thankfully, out of the main hotel area, and has a gorgeous view but this means it is up a very long, steep hill. We are not reluctant to walk a long way (we were in Madeira on a walking holiday), but it is quite a stretch to Funchal centre, especially if you want to go out in the evening. (Wear your flats, ladies!) Buses do stop outside if you are able to get something at a suitable time. We found that the Sunday service (there is no complimentary hotel bus on Sundays) is hourly, and, at the end of a wet day gave in and paid the 10 euros taxi fare back to the hotel.More
redlizziem, Exeter, United Kingdom
I would say the hotel is dated and needs renovating. Staff at reception could not do anymore for you, warm welcome apart from one nightshirt ginger guy, who was rude. Room lacked a view but that wasn't so bad. Food was horrible or overpriced. Location didn't bother us as we could walk. Doesn't cater for all ages tho. Would I stay here again? Not sure but generally was okMore
An OK hotel
We have just returned from a week's stay at the Panoramico hotel in Funchal, Madeira. Let's just start with the good points - staff friendly and helpful, room and grounds kept clean, nice and quiet, its a shame but the food let it down. Some evenings the buffet meal was better than others. The breakfasts were again just ok. It seems such a shame because the food lets this place down. Because of its proximity to Funchal, the hotel lay on a free transfer bus, which you must book in advance, both ways. Some times it was a nuisance having to decide in the morning when you wanted to return to the hotel. The hotel has to lay on the bus because there is no way you could walk into town or back, not in that heat and not up hill !!!!! I had read previous comments about the guy who drives the free mini bus being miserable, but hey once you strike up a conversation with him he is fine. Also we found the reception staff very helpful and friendly, once you take the time to chat to them.
Our room, if a little old fashioned, was always kept spotless. Unfortunately they do charge to use the safe in the room, but it isn't much, 11 euros I believe.
The swimming pool is quite small and although they have a pool bar/food area, it is quite expensive. We only used this once.
If we went back to Madeira we wouldn't stay at this hotel, because we would want somewhere nearer to town. However you get what you pay for, but I wouldn't rate it 4 star. Sorry Panoramico you don't get my vote!More
Karen H, Portsmouth, United Kingdom
A pleasant stay
Our first stay at Panoramic and I must say we would return.
The hotel is positioned a distance from Funchal and whilst it is possible to walk, it is not ideal for people with any disability. However, the walk back would be arduous due to the steep climb.
The hotel provides a courtesy bus but this only runs until c6pm and seemingly not on Sundays (as we found out!) One driver is most pleasant, the other should think about a change in profession. Probably the most miserable man I have come across. He should think about leaving on schedule and not early and not be disgruntled at people who turn up on time. What is the rush after all!!?
The hotel has a swimming pool, but it is quite small and with limited number of sun beds.
As I said, we would return but I feel there are a number of things which could improve the hotel immensley.
The pool side bar, we found the food menu very limited, of average quality and quite expensive for what you get.
The entertainment, if that's what you like and would stay in for, was not great. Backing tracks mainly and seemed to lack imagination, appeal.
The cocktail bar is lacking atmosphere, it seems more like a convention room. Dare I suggest that an improvement to the lighting and decorate the walls perhaps?
Apart from breakfast, we did not eat at the hotel, but we did find a little gem of a restaurant a short, but steep walk away (Ca Te Espero, down the road, turn right down some steps and keep walking down until you can go no further. Ca Te Espero is on your right). Good quality food, and a varied menu from the majority of eating establishments in Madeira. Very reasonably priced too.
The hotel is well run and like us, I am sure most people will enjoy their stay.More
Nice views but .......
We arrived the hotel on schedule and were shown into our rooms after a short wait. My first surprise was that even though we booked for three people and the room had three beds, the cups, duvet, beach towels etc was only for two. Furthermore, having stayed in hotels in Spain, Ireland, US and the UK, it was an unpleasant surprise to be informed that the safe, electric kettle and complimentary tea/coffee had to be rented at a weekly rate!!!
Majority of reception staff were polite and helpful but i found the waiters to be abrupt and somewhat rude! No TAP water was provided at the restaurant even when asked and the head waiter at the buffet restaurant retorted rudely that 'this is Portugal and we don't provide free tap water here' or something along those lines...
Another real issue was the wifi: there was no signal in the rooms and reception staff advised that in order to use these facilities, we had to come out into the lobby!!!
I must however state that the bus driver was courteous and prompt and most of the facilities was as described.
Madeira is a beautiful, picturesque city!More
Items marked with * incur extra charges which are payable locally
Prices displayed in the 'top places to stay' section are the lowest prices available departing within the next 365 days. All offers are subject to very limited availability.
All prices shown are updated once every morning and therefore could change at any time during the day. All prices shown are per person and are based on 2 adults sharing unless otherwise stated. When selecting an offer you will be asked to enter in the number of adults and children travelling, the applicable price will then be displayed based on your chosen party size.
All offers are subject to availability. Thomson reserves the right to withdraw these offers at any time and without notice. For full booking terms and conditions pleaseclick here
Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only and any other booking type. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time.