With its clifftop location and nearby beach, this hotel is well set up for a peaceful escape. And its Gold Medal award means customers really rate it.
The Riu Palace Algarve crowns a towering cliff, so the hotel’s sprawling sun terraces and some of the room balconies are treated to wide-open ocean views.
Its clifftop location might give this hotel an away-from-it-all feel, but it’s just a 5-minute drive from the centre of town. Plus, lively Albufeira is 15 minutes away.
Based on 983 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast and dinner.
Facilities ► View all
With pool towels, sun terraces, sunbeds and parasols.
Offering buffet breakfast and evening meals. And there's a themed buffet twice a week to keep things varied.
Open for dinner and lunch, this restaurant can be found poolside. Open between May and the end of October.
TripAdvisor Reviews Show more reviews »
Almost a 4 but nearly a 2
Nice hotel set in lovely gardens with good access to the beach - what else could one want? A bit more unfortunately. It's well known that the hotel changes hands at the end of the season and perhaps this is the gee up it needs to bring it up to scratch once again. We spent a week there at the end of August and generally enjoyed it very much, but, there are things that are not up to standard and should not be ignored or they could get worse. Also, the new owners need to get realistic guest feedback if they are to improve the package and make the hotel the success it deserves to be. STAFF - Reception staff are great, very helpful and mostly very pleasant to deal with. The cleaners do a good job in the rooms and the rest of the hotel looks well cared for. Bar staff can be arrogant and unhelpful - the policy of "table service only" is slow (sometimes 15 minutes to get a drink) - a person behind the bar will enable customers to get quick efficient service. People get fed up of waiting and consistently walk out rather than wait for attention. Some Dining Room staff are very adept at avoiding guests and are very unfriendly when asked for service, especially at breakfast. One or two staff in the Pool Restaurant at lunchtime need a refresher course in customer relations (one in particular). FOOD - Plenty of choice and well prepared - we really enjoyed our evening meals. The meal we had at the Gourmet Restaurant was a let down though, mostly because of the meagre quantities provided. We had to top up with nuts in the bar later. One complaint that cannot be ignored is the provision of early breakfast for guests checking out. On 28 August it was a disgrace! If that was sanctioned by management somebody should be fearful for their job. I realised later that photographs should have been taken as evidence. They could at least have provided "warm" coffee and a few bread rolls. Shame on you! The GYMNASIUM was below standard due to the old, almost unserviceable equipment provided. New management please note! SMOKING on room balconies should not be allowed! Non smokers have to put up with the stink coming from all sides when it should be an area to enjoy the view and get some fresh air. Management not only know it is going on be appear to encourage it. We will go back (eventually) as it is a lovely hotel (and area) and we would like to see if things have improved.More
Consistently very good (same as last year)
This was our second summer holiday here in a row and it was as good as we remembered. We booked the hotel and flights independently this year for added flexibility and a better overall price. Although this isn't the height of luxury, the hotel does give a high quality experience for the price. Breakfast is great, but dinner can be mixed - generally, starters and desserts are well presented and tasty but many mains don't have the same level of finesse or flavour. There is, however, a very large choice of mains and a few were better than average given they're made on a mass basis. There's a restaurant that serves light lunches from 12.00 - 15.30, at a price of course since the hotel is half board. Rooms are more than adequate, with plenty of storage and everything working. The showers are powerful if a little inconsistent regarding temperature, the furniture is not brand new but is of high quality. BIG TIP for all of those who can't do without wifi in their room: the rooms have live FREE (and reasonably fast) wired internet points. All you need to do is buy a nano router, plug it in and away you go! The staff were unfailingly perfect this year (minor niggle last year when checking out). If your Portuguese isn't up to scratch then don't worry, all staff spoke excellent English. The clientele were probably 40% German, 25% British / Irish, 25% other. The pool is not huge but there were always beds and parasols available (we went at high season). If you're in to your table tennis then take your own bats and balls, and if you want to use the pool table (Eur 2 per game...) then take your own cue chalk! Regarding location, it's good for getting to albufeira, zoo marine, aqua show, vilamoura and faro by taxi or bus. As mentioned in many other recent reviews, it's uncertain if this property will be a part of the Riu chain after October this year. But we may fancy a change for change's sake next year anyway.More
Great stay - great staff
Spent 2 weeks in Riu Palace and enjoyed the stay. The staff are without doubt superb. Very efficient but most of all very friendly. Huge variety of food and while at first I though that the fixed seating and buffet style would drive me mad, the quality and variety made it a non issue. Very well run. Good grounds/reasonable facilities (kids club a big miss!). The rooms were clean and had a balcony (ours with evening sun which was great). Cons: Music is pretty naff regardless of how much red wine we drank! 'Long pants' rule at dinner for gents is really silly (especially when some women came to dinner very casually dressed). Payment of â¬37 for the in-room safe - again very silly given that we'd paid a significant amount for the 2 weeks already. Pros: Staff are tremendous and overall very well run. Thompson/Falcon rep was very friendly as well. Good job Riu - pity that you are pulling out!More
DonegalTraveller2013, Dublin, Ireland
We stayed at this hotel from late July into early August. We paid for a sea view and were very happy with the room, it was on the corner so it was spacious and had two balconeys. The hotel is clean and tidy and all the staff were friendly and helpful. The pool area is not too crowded and we were very pleased that there were always sun loungers available. The hotel is fairly quiet and not too much for kids to do, but our 8 year old girl still had a great time. The area of Olhos d'Agua is also fairly quiet, but nice and you are only a 10 minute bus to either Vilamoura or Albufeira. All in all it was a very nice stay and we would recommend this hotel.More
AndersSanders, Northumberland, UK
Nice hotel over, with one or two small issues
Stayed 14-21/8/14 (just returned). Overall, this is a lovely hotel with nice food, an excellent pool/terrace area and a good bar. Pool area and bar service was very good. We are interested in a return visit but are waiting to see who takes over from Riu in October 2014. The rooms are a bit dated and dark and the entertainment needs a major overhaul. Some of the acts were out of tune or just woeful generally. Free Wi-Fi in the foyer but it's veeeery slow! Hopefully, the new owners will address these issues.More
DJ+MRJ, Aberystwyth, Wales
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Online savings - Refers to an online discount of 10% on August and 9% on September & October on holidays and applies to the basic adult cost before supplements. Available on package holidays booked online departing between 1st May 2014 and 31st October 2014 Online discount only applies to package holidays booked on firstchoice.co.uk and does not apply to flight only, accommodation only and tailor made flight+hotel bookings. Online discount is not combinable with free Child Places.
Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only, cruise, Thomson Ski and any other bookings. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time. We reserve the right to change or withdraw the offers at any time.
Free child places - Free kids offer applies to new bookings only, on selected summer 2014 holidays, subject to limited availability. Only 1 free kids place is available in each selected hotel room or selected apartment type or villa with 2 full paying adults. Other children must pay the full brochure price. Available on First Choice holidays only. Free child places may not be combinable with other discounts.