The two-bedroom apartment has plenty of space and can sleep up to six with twin beds, double bed and two sofa-beds. The neutral colours with wood furnishings create an inviting feel to the place. The lounge, kitchen and two bathrooms provide all you need for a comfortable stay. While the furnished balcony or terrace offers a limited sea view.
Apartments here feature neutral colours with wood furnishings creating an inviting feel to the place. It sleeps up to four in twin beds and two sofa-beds in the lounge. The lounge offers the same feel with a sofa, chairs and dining table plus there’s also a kitchen.
This hotel was ideal for our fun holiday. Most of the staff we approached were very helpful and accommodating. Four of us stayed in an apartment, which was very pleasant- it was clean, quite roomy and most importantly it had free air conditioning, even though we had bit of trouble turning it on in the mornings. The breakfast in the hotel was very tasty and plenty of it! The hotel location was very good, five minute walk from the square, even though we had to climb 97 steep steps! But we took the taxi numerous times which only cost around three/four euros! Overall value for money was excellent- the hotel was clean, plenty of pools and location was ideal! We had a blast and will definitely recommend this hotel to other group of friends!! ð
Quality Family time at Fantastic place on Earth!
I can see why alot of people book a 2week break the following year because a week is just not long enough .
We returned yesterday after staying at this lovely , very clean apartment/hotel . We stayed in room 504 which is one bedroom and a pull out settee bed in the living area (our 13yr old son slept on). The room is cleaned daily and clean towels and bed linen are changed alot as well . Our son loved the pool area and made a number of friends on the last few days of our holiday and wished we stayed for longer .
The Hotel staff speak good English around the bar , restaurant and reception but the cleaning staff are of an older generation and so we did struggle a little (smiling helps).The breakfast is great and we had one evening meal at the restaurant which we put as our 2nd best out all the places we tried in the old town .But we did order Fillet steak & steak Portugese style very good.
We booked through Thomson and having a tour rep (Erica & Chris) was good to book trips to Slide & Splash and Zoomarine . We did price them up in town and the prices were varied slightly due to our son going free through Thomson and having to pay an adult entry price and transfer price for all of us at tour operator in the town .
Town is a short walk down the hill but entertainment is buzzing , lively and of good taste . Theres plenty of stalls and indepentant acts to amuse the children. The guy who acts outside the Vertigo bar between 7-8pm is hilarous , does balloons for the children but takes micking out of adults walking passed side splittingly funny . You do not hear any of the town noise up at the Hotel and so quality sleep was had by all of us . Beds are firm but we found them great just like home.
Walk back up to hotel is hard work and few pausing moments do help . But fit legs and bums while on your hols is great!!!
Thanks Cerro Marr for our memorable holiday in Albufeira see you next year x
Just to say 13year olds do struggle with out the Wifi! Even though we didn't purchase it , Sangria does help parents at bars in town who offer free Wi fi! it drowns out teenage moans haha .More
Jennifer G, Nottingham, United Kingdom
Hit and a miss
Check in was quick and we were given a great apartment 401 which had a lovely view looking over the old town the living area was massive had a sofa bed which wasn't very good for 2 teenagers but they were ok for a week it also had a big patio area with 2 sun beds on , the one bedroom we had also had a patio with 2 chairs small washing line overlooking the pool the room had a safe in it as well.The kitchen was well equipped large fridge freezer washing machine dish washer lots of utencils if u want to cook ironing board no iron though bathroom had a small bath shower small hair dryer . We had breakfast everyday lots to choose from but I thought could have more egg choices that just me only scrambled egg every day . The pool could have been bit warmer most days it was cold getting a subbed wasn't bad could get one easy at 9 in morning it did get busy as area is bit cramped the biggest thing didn't like no wifi cost 30 euro for one appliance just don't think that good enough these days .If you are looking for lively bar in night it is not here very quiet no one around takes 10 mins to get to the square down the steps don't think I would stay here again .More
Maybe the standards for family hotels are different, I don't know! It's not a 4 star hotel!
1. You pay for the wifi ( which is bad enough) but it's can be used only by one device!
2. The service is terrible
3. The pool is small
4. Everything is old and used ( take a look at the photos)
5. The mattress are something from the 70'
6. No toiletries
7. Not a chance to change your phone because there no plugs!!!
I can understand how people with family will find it comfortable because the apartment is spacious and the kitchen is nice.
First time a Trip advisor review is so far from the reality.
Fun in the Sun
This was our first time at this hotel and in Albufeira. Well overall we were very impressed with the Cerro Mar Gardens. We went self-catering and had a two room apartment for 4 adults 2 bedrooms and 2 bathrooms. There are three air conditioning units 1 in the lounge and 1 in each of the bedrooms, which can all be controlled independently. The kitchen was well equipped even including a washing machine and dishwasher (no microwave but we didnât find that to be a problem). We were placed next to the lift so expected the worst with regards to the noise. Thankfully our fears were not realised. The rooms were quite well insulated which reduced the noise, so little was heard including when other people were out on theirs balconies in the surrounding apartments.
In terms of the rooms, they were spacious and well laid out. The rooms were very nice and the overall hotel had good standards. The staff at the hotel were very pleasant and professional. Maintenance had to come out to our room one day (locked bathroom door) and they were fast and efficient to fix it. The maid introduced herself to us and couldnât do enough for us. Reception staff were also very good and had no complaints here. The only issue I experienced was being charged by reception for ringing for a taxi on our behalf. At no stage was I told this would happen until after the event. You have been warned!
Unfortunately the beds were very firm and extremely hard. My wife who suffers from back problems anyway found them very uncomfortable. We asked the Thomson Rep if they could provide a mattress topper to soften the firmness but nothing happened. I was surprised by the actual reply from the rep, when she said no-one had ever complained about the beds. I still find this hard to believe. Thankfully our maid came to the rescue when we mentioned our dilemma. She managed to get us about 8 blankets to put on our bed to combat the firmness. This softened the bed and made it okay to sleep in (we were like the princess and the pea). Not sure what we would have done with out the blankets.
The other major gripe is the sun beds. Mentioned so many times here in other peoples reviews. It is a big problem. There are not enough sun beds with umbrellas to go around. Worst still, you have to get up at the crack of dawn to get a sun bed because people reserve them by throwing a towel over them. Then leaving them for over 2 hours before deciding to actually use them, which is annoying and inconsiderate for other people. There is a message asking people not to do this but it is clearly ignored as we witnessed this for ourselves. There needs to be a strict policy enforced, if you do this then your towel will be removed by maintenance. Sooner the better!
Opposite is a small shop which is great for basics water etc, but if you turn left at the front of the hotel itâs only about a 10 minute walk to Aldi and Lidl if you ask at reception they will give you a map.
We must mention the steps down to the Old Town. We didnât find them to be a problem. We were expecting them to be a lot worst as they are mentioned in a lot of reviews on here. You get down easily to the square and can get back up without any issues really (even better after a drink or two).
Another slight disappointment is the fact there is no entertainment going on throughout the day. We would have thought a quiz would have broken up the daily routine. No evening excursions were offered by Thomson that involved LIVE entertainment, although the hotel do a barbecue on a wed night which was really good, great food. Instead we were left with the Old Town to provide most of the entertainment at night. Thankfully there is a lot going on down in the Old Town, whether bars, discos, singers, street performers (Johnny Balloon Clown who was so funny) etcâ¦
Every night we ate at a different restaurant, the choices were very varied. We found the best restaurant with wonderful food was Shalom (I or II). The barbeque ribs are to die for! Great food with wonderful service, very hard to beat. As for the bar/lounge, the best one we found was Rendezvous 21. The cocktails are wonderful (made by a specialist in this area who teaches cocktail courses) and the surroundings are very nice. Relaxing music, waterfall / coloured lights, comfortable seating, great service, what more could you ask for! Worth looking for, you wonât regret it!
Overall we had an enjoyable holiday and regardless of the few issues already mentioned. Would recommend this hotel to anyone looking to stay near the Old Town. The beach is not too far either so you have the option of going there if you canât get a sun bed!