We were looking forward to our week in the 5* Fortina Spa Hotel, especially the sea view and choice of restaurants. To say we were disappointed is an understatement!
Make sure you specify a room as high up as possible; we were on the second floor room 236 and looking at a shopping centre bridge and high rise block. The 'big travel Companies' reserve the better rooms higher up allegedly and so we were unable to change rooms. 5* accommodation in Malta, (in this particular hotel anyway) cannot be compared with the U.K. or most of Europe for instance - the Fortina has definitely seen better days - it now has very dated decor, and a rather scruffy appearance. (eg peeling paintwork, large hole in the grouting around the bath in our room and large crack in the glass roof above a dining table).
Talking to people who were staying in the 4* Fortina next door they obviously had much better views across to Valletta and as both hotels shared the same restaurants, pools and Spa I really don't see the point in paying for the 5*.
As for the 'choice of dining from cuisines around the globe' please don't get excited. Each restaurant closes on a couple of evenings, some of which overlap, so the choice is limited - and booking is essential! Forget the Pizza restaurant, shocking service, and very limited choice; better service at the Indian restaurant but pretty average food; Chinese/Thai restaurant - dreadful! and the Buffet Restaurant in the 4* served 'school dinner' food - but did have a lovely view across to Valletta. We didn't try the Japanese Restaurant as we finally found 'Table 1' restaurant which was EXCELLENT - suggest you immediately reserve a table for each evening they are open! (and forget the others). Self-Service Breakfast in the Hotel was below average, very nice Staff but very poor quality good (Had far better breakfast at Premier Inn, Plymouth!)
Other 5* hotels with a decent outdoor pool and 'pool bar' usually employ helpful pleasant staff who, from time to time, approach guests who are relaxing on the sun beds and ask if they wish to order drinks/snacks from the Bar. Not at the Fortina! - if you fancy a coffee for instance then be prepared to go to the Bar, wait for ages to be acknowledged then carry your coffee (served in a cardboard cup!) back to your seat. A very limited choice of poor quality stodgy pre-packed sandwiches was all that was on offer as 'Bar Snacks'.
NB Fortina Management - is this really the best you can do?
Apart from the food and frumpy, dark bedrooms, be warned - on your first morning when smiley pleasant ladies give you directions to the Breakfast Restaurant (for your info. it's through the Limes Bar, on 1st floor, and out into the garden, first door on the right!) they will ply you with free tickets for a Harbour Cruise, and either a 10 Euro voucher for drinks or a 2 hour 'pass' to use the Spa facilities. In exchange they will want you to give them over an hour of your holiday time to 'attend a Holiday Club presentation'. Time Share by another name! ð±
I am trying to think of anything positive to say - best I can do is to praise the position in so far as the Sliema/Valletta ferry, Harbour Cruises and bus services are all within a short level walk from the hotel. Valletta is fascinating - try the 5D film history of Malta at the little Theatre and enjoy a meal at The Terrace Restaurant across the road from the Fortina in Sliema if Table 1 is fully booked. Oh yes and the weather in April was a sunny 28 degrees each day. ð
Thanks to Paul, the Manager here we had a wonderful stay, nothing was too much trouble for him. Also great food at the restaurants and friendly staff. Super location, right beside The Point Shopping Mall and a few minutes from the bars and restaurants of Sliema. We'll definitely visit again. Many thanks Paul.More
We stayed in room 448, and the room was superb. I didn't expect it to be as large as it was. The guys that maintain the rooms daily did a good job, as did the night and day trainee receptionists who were very obliging.
Rita in Taste was also brilliant, however not sure about their chaotic dinner service and frantic manager.
The barmen at Limes bar and the porter/doormen were also very nice.
The only two things I would point out that meant it wasnt 100% a 5* hotel
- the personal pool on the roof had a few tiles missing and could have done with some TLC, but overall was lovely to use.
- The TV/movies/internet, the wifi was provided by the hotel as a complimentary thing but the max session was two hours, and there was one english channel on the t.v.
If you payed â¬25 this added better wifi and a movies package, but this only covered one device and it was an extra â¬2.75 to add another device.
This was ok, but just not a entirely what you expect from a 5*.
The hotel also needs to update its website pictures as well, More
I booked my holiday through BA and was astonished at the room I was booked into. On the 17th floor, with huge double bed, wetroom, spa bath, balcony, with personal hot tub!! I think I struck very lucky, as there are apparently a few suites like this, which are usually used as time-shares. Perhaps there rest of the hotel was booked, so they gave me this. Travelling, as I was on my own, I was spoilt for space!! Couldn't tear myself away from the views from my room. On just a B & B, I ate out every night. Plenty of local restaurants and bars within minutes walk. I think it should be pointed out that the Fortina has two hotels, joined together. One is 4 star and the other is 5 star and they are linked by the huge spa. So bear this in mind when booking. The spa treatments I had were very good and residents are given a 25% discount.More
TIMESHARE CLUB TO BE AVOIDED AT ALL COST
We haven't actually stayed at this hotel, but we were seriously thinking about it as we past it to go to the point shopping complex. We were acosted by a chap called Aldo who seemed a nice enough person. He was polite and asked us if we were having a nice time in Malta etc. He asked if we would like to see a presentation of the Fortina 5* spa hotel.
He said it would only be an hour of our time. We were certanly interested, he even offered us an incentive of Â£100 off our next stay at the hotel.
He then took us into the reception area where he introduced us to a guy named Frank.
Frank took details of our name,ages and profession. That was when I started to think that this might be timeshare...
We were then introduced to another guy called Alex. He took us up to a conference room where he started the very friendly chat. He was also asking about our finances etc. I did inform him that I was almost scammed by timeshare touts some years ago. He then made up some crap about almost everything was some sort of timeshare!!
About an hour later befor we had even got to any sort of presentation 2 of our party decided to leave. That's when Alex started to become less friendly.
We then informed him that we were not interested in what he was offering. He was certainly by then a very unhappy looking bunny...he took us back to the reception area where he reluctantly gave us the Â£100 vouchers. After we left, I looked at the back of the voucher and it said that to book we had to ring the hotel direct. So I think that when they realise that we have a Â£100 voucher they can then up the price by the said Â£100. I put the voucher straight into the bin....We will certianly not be staying at this hotel now after that experience.More