Plenty of pools and restaurants, a great spa, and first-rate views – that’s Hotel Fortina in a nutshell.
Hotel Fortina’s two main pools have widescreen views of Sliema’s waterfront. And from their sun terraces you can see the domes and spires of Malta’s capital, Valletta.
There’s another pool in the spa – the heated saltwater is packed with health-boosting minerals. Talking of the spa, it’s one of the hotel’s biggest drawcards. The arm’s-length menu ticks off sugar body scrubs and Dead Sea wraps, as well as milky Cleopatra baths and thalassotherapy treatments.
There are five restaurants to choose from. A smart buffet place comes with a side of panoramic city views, while a Thai à la carte serves up duck stir fries and spicy green curries.
Rooms are finished off in seaside colours, and every place opens to balconies with sea or garden views. Flatscreen TVs come as standard, too.
Location-wise, Hotel Fortina is steps away from Sliema’s huge shopping centre. Plus, the ferry to Valletta is only a 5-minute walk away.
Overall we gave 5 stars as for what we paid, the free upgrade on arrival and the excellent room staff it was great value. Pools were good although we preferred the 4* pool as 5* over run by kids from 4* hotel. Was weird sharing facilities as 5* guests got annoyed. Restaurants fabulous although difficult to book. One night we were told we they were fully booked and we would have to go to the 4* buffet! We had already tried the buffet through choice and it was terrible. Worst buffet in terms of choice and quality and certainly not 4*. Reminded me of school dinners. Ask for house red at meals ,6 Euros and not listed. Pool beer prices were extortionate and not happy. No entertainment at night. Everything else good. Room staff particularly cheerful and helpful shopping centre across road and hotel central to all activities.More
andy_scot_uk, Edinburgh, United Kingdom
Quite honestly the worst hotel I've stayed at which claims to be 4*.
Arrived from airport, with a toddler and 5 year old, for the room not to be ready on time, in fact it was ready late. The tv in the room does not work and 5 days on still has not been fixed despite several requests. There is no bath seal so water leaks onto the floor again not fixed despite several requests.
Don't bother coming here if you want good food. The buffet selection is poor, food running out before the end of service and waiters need to learn a thing or two about customer service. The highchair provided was dirty and looked as if it was falling to bits. Tried to book for the other restaurant but was closed on 2 of the days we are staying and seems there is not enough capacity to cater for many ie you better book early if you want to eat there. On one occasion there was scrambled egg on the floor near the buffet, a sizeable amount that could not be missed, it took staff at least 20 minutes to clean it.
The room was average and to be fair was pleasant enough despite the bathroom.
All in all a very disappointing stay which has tarnished my holiday. The hotel claims to be 4* but I personally would rate it no better than 3*. I would not recommend staying at this hotel as everything seems as if it is done on the cheap with little of quality to speak of especially the restaurant and everything associated with it.
Upon my return home I shall be having serious words and taking action against my travel agent with respect to the hotel.More
Viraf F, Blackburn, United Kingdom
60th Birthday holiday celebration
Bedroom reasonable, but spa facilities in room average. If you wanted to take advantage of spa facilities in hotel you had to trek outside in dressing gown etc., to the supposed sister hotel 4star same name down the road & pay extra for the privilege.
The food was adequate, but we only took breakfast there.
Hotel reception staff not very welcoming or helpfull, had been told by travel agent my special birthday, even jet 2 travel representative denied any knowledge of this.
Pool facilities had to be shared with sister hotel, full of rowdy uncontrollable kids, whose parents were too busy getting drunk at bar pool to supervise them.
Sun beds & sunchair facilities appropriated by sister hotel's guests who were paying far less for their stay, but had access to them & seemed to have access to even more facilities at their hotel ie, spa & restraurant & bar across the road from hotel of the same name.More
Judith M, Leeds, United Kingdom
My partner and I came back from the hotel about 2 weeks ago. We loved it. View from balcony was breath-taking. Our room was clean and lovely and was often cleaned up by the cleaning lady. People in the hotel (staff, waiters, and receptionists) were so friendly and open to help us. Foods in the restaurants were very tasty and fresh. Primarily the restaurants were serving Mediterranean and Vietnamese cuisine, Sa Re Ga Ma serving Indian cuisine and Can Thai, serving Thai and Chinese cuisine. We fell in love also in the Pizzeria. Hotel has 2 pools: the first one is in the beautiful garden, the second one is indoor. There is also a big fitness centre where there is staff to help you in using the equipment. One lady wrote a comment about the hair salonâ¦ I had my hair done, and I was very pleased with the haircut.
We recommend this hotel to anyone, also families with children.More
Patricia D, Croydon, United Kingdom
Good, but not 5*
This 5* holiday was booked as our 40th wedding anniversary treat, so we expected a little more than we would usually get on our 3*/4* holidays.
The good bits:
1.The room we were allocated was on the 17th floor (1776) and was of a very good standard with a large balcony with 2 comfortable sunbeds and a hot tub and a sea and harbour view. The large bedroom had a king-sized bed, there was enough storage space for clothes,etc. an iron and ironing board were provided.The bathroom had a double sink facility and whirlpool bath, plus a very large walk-in shower.
Around the room were more power points than you could ever need and there was an excellent air-con system which we were very grateful for as the night temperatures were around 25 celcius!
The hot tub water quality was checked regularly
2.The maid service was excellent and almost invisible, but each day we managed to have our room cleaned, towels changed, bed turned down at night, etc.
3. The pool area was clean and the pool itself was very clean and good to swim in on some very hot days.
4. The pool area around the hotel at night was a pleasant place to have a drink with the trees decorated with lights.
5.The breakfast food on offer was sufficient for our needs and gave us a reasonable choice.
6.Public transport is good in this area both road and ferry.
The not so good bits:
1.Free Wi-fi on offer is slow and to get anything decent you need to pay 10 euro per day.
2.A lot of the facilities are shared with the 4* residency next door
3. Over the weekend the locals descend with their families as they are able to buy day AI passes, quiet relaxing times by the pool do not happen over the weekend.
4.After the occasional rain shower the breakfast staff leave it to the guests to wipe down and dry their own chairs, even though they have laid the tables for breakfast. This shows the consistent lack of attention to detail that existed all round the hotel (apart from the maid, the omelette chef and the pool guy).
5.Used the Lido bar across the road, which is open to the public not just Fortina residents. This was over-priced (3 or 4 times at a bar/restaurant close by) and not very clean place for a drink.
6. The Limes/Pool bar was not much better, we were served one of the worst glasses of Chardonnay ever at almost 5 euros per glass, a bottle of very good Maltese Chardonnay at several restaurants we ate at only charged 12 euros per bottle.
7.As regards the bar and restaurant staff, mostly they were not that well dressed - scruffy at times, very rarely made us welcome or engaged in any conversation.
8.We were off on an early morning tour, with a pick-up at 7.30. Breakfast started at this time so we asked reception what to do. Assured us that if we popped in early to the restaurant we could pick up some food to take with us. They do not do breakfast boxes, but we could help oyurselves. We were ejected from the restaurant at 7.20 when we asked the head waitress if we could take some food and told to come back at 7.30 - no amount of reasoning could sway her just to give us a banana! told reception of the problem, they made 2 or 3 phone calls and at 7.30 we we told we could go for breakfast! This cannot be the first time guests have needed this facility, but it showed up a lack of communication and understanding of what can be done as well as not being prepared to do something for guests who have paid that bit extra for a better service.
9. The Spa Hotel stands on the corner of one of the most busy roads in Malta, it is the coastal road to the north and access to Valetta passes through here as well, plus the hotel is next to the biggest shopping mall in Malta.The promenade area opposite has seen better days and the pavement area leading down to the bars and restaurants is narrow, pot-holed and a danger to walk on at night.
10. Our sea view was split in 2 by the massive high-rise apartment development called Tigne Point which overlooked our balcony and directly into our shower and bathroom which had a large window, so from waist above we could be seen showering, etc. by anyone opposite from their balcony.
So basically room good, breakfast good but everything else was 3* and fortunately for us on a B&B booking we ate out every lunch and dinner and found some excellent restaurants and bars who welcomed our custom and didn't rip us off with extortionate drinks prices.More