We visited in early September.
Despite previous criticism of the reception staff we found this team totally professional and customer service focused. Christian in particular was so kind to my elderly mother - his humour and kindness were very much appreciated - a credit to the hotel.More
Dexterss, Wirral, United Kingdom
Pick you restaurant with care
Two points you should be aware of
.1 They operate a dine around system which requires you to choose up to two days in advance what you want to eat and where. There are 7 choices all but one of which are waiter service.
Two are outstanding, the 'Table 1' attached to the adjoining Fortina Hotel, and 'Taste', the main restaurant of the Fortina Spa Hotel. The others are all pretty indifferent, with the Indian, Chinese and Italian bearing little resemblance to the real thing. The 'Vallette', the main restaurant of the Fortina Hotel has all the charm of a works canteen, but does not require booking.
.2 Swimming. The pool of the Spa Hotel lies buried in a canyon no more than 20m wide and bordered on the E by a tower block 18 stories high, on the S by a wall of balconies 8 stories high and on the N by the Spa apartments, consequently the pool receives very little sun.
The pool belonging to the Fortina Hotel has glorious views across the harbour to Valetta, but whilst there is a dedicated pool for children, they are allowed to use the main pool to the detriment to anyone who wants to actually swim. This pool is also open to the public at weekendsMore
JohnS82, Chipping Norton, United Kingdom
A break in the sunshine perfect met some lovely
I stay ed in a spa room excellent cannot fault it .I'm sat in the terrace resturant now after the second night in here I have eaten in many places and I would say the quantity of the food was top class I ate calamari followed by the best mushroom risotto I have ever had x staff excellent really make a fuss of you . More
marlene5454, Brighton, United Kingdom
We went there for a mini Honeymoon
The food was excellent.
The cocktails were fabulous too.
Breakfast was served so beautifully.
The room we had was deluxe and while it was not modern it was of high quality. We enjoyed our stay very muchMore
carla f, Gloucester, United Kingdom
My friend and I were looking forward to a relaxing holiday with 1st class service but that wasn't what we got. We booked twin beds as we are not a couple. We had to share a bed for 2 nights then were moved into a greatly inferior room before eventually getting a suitable room. We were billed 3 times for items we didn't use in the various rooms we moved to. There was no provision for guests having late departures other than communal facilities in the spa to freshen up after a long, hot day. We didn't enjoy stripping off in full view of total strangers including children to get showered. Even the toilet paper was poor quality. We will not be backMore