Hotel Qawra Palace  

This hotel is ideal for a relaxing break. It's just metres from the sea, with a pretty pool area and a couple of restaurants. You're only a short walk from the town centre, too.

The Hotel Qawra Palace is in a great spot. It's just across the road from a pretty rocky beach, and the nearest sandy one is only a 15-minute walk away. The shops, restaurants and bars, meanwhile, are even closer.

The hotel swimming pool has been built to make the most of the views - it's set in the heart of a palm-freckled terrace, and faces out to sea. There's also a kids' pool out here, and a bar serving cold drinks and light bites.

There’s lots of choice when it comes to dining. Buffets come courtesy of the main restaurant, which offers up a mix of Mediterranean and international dishes. In the summer, meanwhile, there’s also a pizzeria in a romantic al fresco setting. There are three bars here, too, as well as a coffee bar which does a mean line in homemade cakes.

The hotel’s bedrooms all have good-sized balconies, and for the best views, book one that looks out to the sea.

TripAdvisor Traveller Rating

Based On 1654 reviews

  • Official Rating
  • 395Rooms
  • 4Lifts

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
Half Board

Buffet breakfast and dinner.   

All Inclusive

Buffet breakfast, lunch and dinner.  Local and select imported alcoholic, soft drinks, tea and coffee.  Snacks 11.00-18.00.

Facilities ► View all

Saltwater outdoor pool

You'll find this in the centre of the terrace bordered by lots of sunbeds and parasols. Pool towels can be hired at an extra charge.

Buffet restaurant*

Offering Mediterranean delights for breakfast, lunch and dinner with views of Salina bay and the outdoor pool. Not forgetting the little ones, early suppers can be arranged. If you're staying Half Board lunch will have an extra charge.

Children's entertainment

Let the little ones join in the fun as they take part in the activity programme held during the summer months by the entertainment team.

Rooms► View all

twin room

These simply furnished with a classic feel twin rooms can sleep up to four.

twin room with sea view

These twin rooms with a sea view are simply furnished and have a classic feel. They can sleep up to three

TripAdvisor Reviews Show more reviews »

Great Hotel

I returned from this hotel on 30th July. The food was lovely with a wide variety available at all meal times. The room was cleaned and well maintained. The staff were helpful and friendly at all times. The view was amazing. The hotel is a bit tired but is due to renovated later this year. I would recommend staying here to anyone. Public transport is available directly across from the hotel to allow you to visit all of the island with easeMore

marie-b1968, Irvine, United Kingdom

Hate to rate a hotel so low but......

Booked the Qawra Palace as I put up an employee here in January. She said it wasn't great but I thought I would visit as I know standards around the world differ greatly. I mean how bad can it be right? Upon arrival the hotel front looks a little shabby - after all the place was built in the 80's.... Arrived at reception sweating hot at 12pm and tried to check in. We were unable to check in until 2pm which is usual for most hotels, however we were told we could get our room earlier and check back. So we did, we were told room was ready at 1.15pm but the floor was wet! We could not get into the room because the floor was wet! Funny that throughout the week the maids mop the floor even though your in the room without any worries to health and safety! Upon checking in and actually getting our room I was pleasantly surprised at the room decor. The hotel itself is clearly undergoing a full refurbishment and the room has recently been done up. Modern bathroom, four beds which my kids were happy about as a family of 1 parent and 3 children we often have to share so top marks here!! However the balcony is a mere 2 foot by 5 foot space with two plastic chairs taking up the majority of the space. At night their is no light on the balcony so don't expect to sit out here and read at night! The balcony view is more like a prison overlooking the small court yard. Sanitary towels and underwear strewn over the trees make for pleasurable viewing! Chavvy brits seem to have taken over this hotel by storm due to recent terror alerts across other countries - sending them in flocks here! Fat semi naked brits shouting across balconies to each other constantly means the room door remains closed on this area!!! The rooms are very quiet and you can hear nothing between rooms which is a bonus! Very comfortable beds and a full sized soap wash supplied in the bathroom are nice touches. So on day two my son over drank water too keep hydrated and accidentally wet the bed. I informed the maid if I could have a change of sheets and she was really lovely about it. I was of course mortified that at 7 he did this but when she said she could not make the best as the mattress will need to dry out first I was shocked! Yes guys no mattress protectors on the beds or pillow protectors.... And we all know what happens in beds!! The hotel Pool was green in colour and nothing compared to that of the Seashells hotel pool next door. Try and get a sunbed after 8am I dare you? Sunbeds are reserved from the crack of dawn with hundreds of sunbathing towels all day with no sight of a human using them despite this being against hotel policy. The sunbeds themselves are hard and many broken. Not comfortable to lie on even if and when you do find one - meaning that sitting round the pool is not happening. over 800+ guests and possibly 200 sunbeds! The spa at the Seashells (charisma Spa) was fantastic, great value packages and amazing massages highly recommended! The Food here in the morning is lovely and lots of choice for the brit - full english galore! And late serving time until 10.30 with food still coming out hot and fresh at this time! The food at night though is horrible, no choice for children and what is there is not even the best of traditional maltese food! My kids ate here twice I ate here once and then we ventured out - not my most pleasant experience of food at a hotel I have ever had and I travel all over the world 5-6 times a year! The lifts are not for the faint hearted! They wobble, creak, drop inches without warning and get stuck! The air con in the hotel and rooms is a god send in the heat wave malta has experienced this year! However on two of the days consecutively the water went off on the upper floors. We rang down to be told rudely that they know and working on it! No apologies no alternative offered when at 7.30pm me and my kids were covered head to toe in salt water and wanted showers. We understand things go wrong but the water was working on lower floors and I am sure an alternative could have been arranged! A good wet wipe job later and four hour wait the water came back on freezing cold! We called again to be told rudely to wait till the morning as the water boiler needs to heat the water back up! So the next day we missed the shower in the morning as again we were going to be in sea water and then returned back to again find low water pressure and cold water! Again rude reply to my request of what was happening and had to wait until the morning to be able to shower!! I understand that 150 rooms may have complained to reception but no need for rude staff! They could have easily written a note on a computer and printed off 150 copies with an apology and a time they expect things to be resolved. Not really good customer service for a 4 star hotel! The internet is slow and intermittent and when you complain they make out that your too stupid to understand how to connect even though you have connected previously and now can't! I may be half english and half maltese but I am NOT STUPID! It would be nice if the hotel arranged a shuttle bus even at a charge into Buggiba. There really is very little to do in Qawra and the 20 minute walk in the heat us too much for 3 children! So we had to book a taxi at 10 euros as although the bus station is located there the buses do not go that way! I don't understand this as the buses come from that direction and they can go in the other direction so makes no sense at all! 10 Euros is a lot of money when you pay 25 Euros from the airport to Qawra itself - 10-12 times the distance! You need to check out at 11am! You can pay for extended check out and we asked about this the evening before we were due to check out and was told we can extend the room until we leave and to return back at 9.30am the following day. We did and was told we could not extend the room. We vacated the room to get breakfast, returned grabbed our cases and went to check out to be told that the receptionist had been calling us to say we could now keep the room. As I went to pay she then changed her mind and said we now can't! Extremely frustrating a clear indication of how this hotel seems to run! There is very very poor entertainment, a kids club for under fives and no animation team we saw (as they usually walk round the pool rounding up the kids at other hotels). Tea and coffee also not provided in your room but a kettle and cups are. A tea and coffee pack is 4.50 and contains about 6 tea bags, 6 coffees, powdered milk and sugar. Rip off for a four star hotel that you need to pay for this. When I asked if I could swap the coffee for tea bags was told no as they are sealed bags.... They are not sealed bags! However if you ask for real milk at the bar they will give you some, sometimes its free and sometimes its not! Well as a Maltese citizen and British citizen I leave Malta today annoyed at the behaviour of both! Clearly the Qawra is shutting for a major refurb as Malta sees a resurgence in popularity and they have done special offers to fill up the rooms before closing and its dragged in all kinds of life waifs and strays! Would I stay here again - definitely not! Not even it was refurbished! I have stayed in some bad hotels in my time but the people and the customer service and the amenities make the hotel not the decor!More

number1kitty, Manchester, United Kingdom

Absolutely not a 4 star hotel!

A regular visitor to Malta, but my first time at QPH. Couldn't be more disappointed. I'll try point out as many positives as possible but there are more negatives and I would never return here under any circumstances. 2 months before we flew out, I emailed the hotel direct and asked if our party (11) could change our HB evening meal to lunch instead as we like to go out on an evening. I received a reply that this was not a problem and to tell reception when I arrived. I did just that. Reception said that's not possible, I said I have the email to say it is. She then went to speak to shift manager who said he wants to see email. I said fair enough. Logged on and showed them. This still wasn't quite enough. Manager came back and said I had to forward the emails to them, then they would print them off and I could return for lunch vouchers the next day. I was made to feel like I was lying and trying to deceive them even when they had seen the email. I'm fluent in Maltese so language barrier it was not. Our family room was not a family room at all. It was a twin with 2 extra bed all pushed together that made one long bed with no space between to walk ! Not ideal with a 14 year old girl and 9 year old boy for 2 weeks. The walls and ceiling were all damp and moldy. The shower didn't work properly. The balcony overlooked the courtyard which was like a prison. I didn't mind this really as we don't sit on the balcony. It was a problem for the last 2 days of our holiday when a massive group turned up and were screaming and shouting obscenities across the balconies to everyone. I feel sorry for whoever is staying at the hotel and arrived at the same time as them. The air con is a godsend in the rooms and throughout the hotel. That and the pool are the hotels best features! Coffee shop next to reception, we had wine there every evening for 2 weeks and got great service every time. Loved this place. Brilliant friendly staff. Bottle of wine at 11 euros was really cheap too. Medina Syrah red is recommended. The pool area, you have to get up as early as 6 and reserve a sun bed even though you aren't meant to or you won't get one. At 5 the staff start to close the pool area which is a good hour too early, they glare at you till you move if you dare try stay our beyond 5. Food. Well it's plentiful, breakfast is the best meal of the day. Lunch has a good selection too, They have lots of choices and drinks are available. Coffee isn't the best but it wasn't the worse either. I'm so glad we weren't AI though as it was canteen grub not restaurant quality and you'd miss out on the best of Malta if you ate what they dished out every night. Evening entertainment. It's so bad it's funny. We didn't care as we go out but if I was expecting entertainment as part of my package, I'd be miffed to say the least Staff: the cleaners are tireless, always working and they cleaned our room every day. and they are the friendliest too! Franco on reception was always friendly! And Irvine from Mexico was hilarious! Some staff looked thoroughly disengaged and unhappy. Very snappy if you asked anything or dared to sit at the wrong table in the restaurant. They didn't count on me understanding Maltese so I heard all their derogatory comments and snides Even though the hotel was a real let down. We still had a fab holiday, as the other guests were great! We chatted to many families and our kids made lots of friends. Sadly though 3 days before we left, a load of new arrivals came and completely wrecked the place. They turned Malta into a scene out of Brits on holiday uncovered in a matter of hours. This was a massive family of all ages who managed to annoy the entire hotel, staff included. Smoking and drinking in the pool, swearing all the time, looking for arguments and leaving a mess behind for the cleaners to tidy like I've never seen before. Literally looked like there had been a 3 day party once they'd left for the day. Bottles and half empty glasses of lager, burgers and chips all over the pool side. I was embarrassed to be british and all of a sudden I felt nothing but sympathy and understanding for staff who I had previously wondered why they seemed so hostile! No wonder! So glad I wasn't there at the same time as them. 1 day near them at the pool was enough for us! The hotel is due to close at the end of the season for a refurb. Until then they should not be selling this as a 4 star, it's not. Not even close. I've rated overall as terrible and you should get what you pay for and I've stayed in much better 3 stars in bugibba for a lot less money. I feel sad for those who came to Malta for the first time and won't return as a result of staying here as Malta has so much more to offer and QPH misrepresents Malta in my opinion. We spoke to many many unhappy holidaymakers whilst we were at the hotel who were all as frustrated with the state of the hotel as we were.More

viksid, bradford

OLD WORLD CHARM

just returned from this gem of a hotel on the 7th July 2015&we have already augmented plans to return soon, as service, location, facilities, rooms were all ideal, your bed linen, towels etc were changed daily, its advisable to go all/inclusive, for those that did not had to wait to pay for there beverages@ the poolside bar& there was normally a queue, the location was probably the best Malta has to offer right on the sea-front, entertainment was great something for everyone, coupling this with fantastic weather, it all made a perfect holiday, even outside of the hotel the price of the food, drinks etc is quite cheap compared to lots of other destinations, the hotel is to undergo some renovation work in 2016 which one should enquire about, what we were told was that the hotel would close for approx. 3 months in the early part of 2016,but I have no hesitation on giving this hotel a vote in favour of many visits to come.More

Sid D, Newcastle upon Tyne, United Kingdom

Good choice

Just returned from our stay here. The Hotel is situated on the sea front and the view is stunning. The Hotel is a good choice to explore the island and the buses for the tours stop at the hotel. The staff are very helpful and the rooms are clean and well maintained ,food is good and the breakfast sets you up for the day. There is entertainment every night and is very good. On the whole a good friendly Hotel with very good staff. And try the coffee shop cakes to die for.highly recommend. More

alan4615, London, United Kingdom

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Hotel Qawra Palace
Rated: 3.5 /5 based on 1654 customer reviews
from £263.20