Spent a fab 2 weeks here at start of August. Would recommend getting a room overlooking the children's pool as we were as the rooms were bigger and quieter. Whilst the decor was dated a little the whole hotel was immaculately clean. The 2 pools were fab - there were very few teeny babies in the main pool as the children pool was so lovely with a play area and kids club next to it. This meant the big kids and adults could splash very happy.
Recommend being here for Ferragosto (Aug 15th) as this is a very important date to the Sicilians and they threw one fabulous party!
Food at breakfast was a little dull as same as everywhere else we have ever stayed but lovely choices at lunch and dinner. Restaurant for more formal lunch or the pool bar which makes fab pizza to order. Both buffet style.
Evening meals were lovely, good choices for veggies, meat eaters and fussy children. Excellent staff.
The entertainment team are amazing, they work so hard and do a super job. Leandro and his 'aqua-gym' is a hilarious way to spend half an hour, he is hilarious! Really nice guy. They are all so friendly and love to stay and chat and play with the children. Always plenty going on. We were amazed at how brilliant the Sicilians are with the children.
Free, regular shuttle to the beach and the resort centre. The beach is lovely and lively and clean. The 'strip' is a little tired but feels safe.
Found the beds lovely and comfy, air con was fine and plenty hot water. Maid service was excellent. Only problem was the bar service - very slow and they don't serve in order! Lovely break, thank you.More
Midlandsmum2014, Alrewas, United Kingdom
NOT A 4* HOTEL
I would rate this hotel 3* not 4*.There are some positive points so I'll start with those. Staff are lovely,warm and hardworking with a good sense of humour.Pool area is fabulous with plenty of sun loungers.It's clean,huge with plenty of room for everyone.Best time is before lunch as after lunch it would get quite crowded with people coming back from the beach.
I really wanted to like this hotel but there were too many negative issues.We had to wait over two hours for our room.Not a good start after setting off at 3am in our taxi to the airport.We finally got our room and were very disappointed.Room was in need of updating or at least freshening up.It was cramped and uncomfortable.Not ideal for a family of four.However,it was very clean.The view was beautiful.We could see Mount Etna and the breathtaking scenery.
I adore Italian food,but the food served here was absolutely vile.Only two choices of mains - one type of meat,usually veal, or an inedible piece of fish.There was lots of pasta which was okay.All the side dishes, ie Spanish omelette,stuffed tomatoes and peppers, various salads etc tasted as if it had been frozen,thawed and left for days.It was disgusting and inedible.Fortunately my children liked the pasta dishes or they would have only eaten bread for their entire stay.Needless to say, we ate out a lot where the food was pricey,but lovely.
Entertainment for the kids looked quite good for children under 7 years.My children are 10 and found it quite babyish.Evening entertainment comprised of a singing organist who wasn't bad, but it did get quite boring after a few nights.More
Helena G, London, United Kingdom
Fantastic week away
45 minute transfer from the airport straight off the bus to a fast check in. Our rooms weren't ready, but the lovely man who checked us in advised us to have lunch and come back.
Our rooms over looked the pool with a balcony and as some other reviews have said it is very noisy, but didn't bother us. We had a great view of Etna and was big enough to sit or lay on the sun lounger. Room was clean and housekeeping staff friendly.
The hotel staff were all friendly and even though we weren't traveling with children they were great with the kids and not pushy.
The pool area is cramped and was hard to find a lounger on occasions, but the pool itself is a good size.
The transport in sicily is cheap and easy to get around. â¬3 return to Taormina which is definitely worth a visit.
Lastly the food....breakfast I could take or leave. However lunch was a different story. The pizza made in front of you is phenomenal and the various vegetable dishes are outstanding. Evening meal is also fantastic with lots of choice. I am vegetarian and did not struggle to eat except on the last evening which was fish focused, but I couldn't complain.
A very enjoyable holiday!
kaaaaybs, Leeds, United Kingdom
We stayed as a family for the last two weeks in July. The Hotel is very clean and the food plentiful of good quality and well presented. The only issue with the food is that if you needed an early breakfast the choice was a little limited. There are two pools both of a good size with entertainment for both kids and adults during the day and evening. They both have life guards which is good however the application of the rules was inconsistent at times. The evenings by the main pool were relaxing with entertainment by the legend that is Roberto on the piano. Entertainment during the day was lead by the legend that is Leandro whose aqua robic sessions are worth a look. All the staff work hard and appear well motivated. The Bar at times can be understaffed and a bit chaotic at peak times. The location whilst a little way from the centre of town is ideal as the cheap, clean and air con equipped local busses stop outside the Hotel. These can take you to Taormina (which is very nice) and beyond for just a few Euros. Etna is essential. Sicily in general having been on several excursions appears to have a litter/fly tipping problem. Some areas such as Taormina are spotless unlike parts of Giardini Naxos which are not great. All in all this is a well run Hotel that is a good base to explore from.More
Paul E, Norwich, United Kingdom
Stayed for a week in August and enjoyed our stay even though the weather was extremely hot and humid.
The location of the hotel is a twenty minute walk to the beach or a five drive in the hotel shuttle bus. The bus runs frequently throughout the whole day.
Don't let the location put you off, its not a problem.
Good supermarket near the hotel, turn left out of the hotel entrance and take the first left and its immediately on your right.
If you like Italian food you will like the buffet restaurant. If like me you don't, there is plenty of other options. (Nice bread, soups, fresh fruit and ice cream)
Staff were always pleasant and attentive.
Entertainment team were very friendly and talked to everyone. Night time entertainment was a bit low key.
Two trips to recommend were the full Etna tour and the Godfather tour. Look out for Rosario the tour guide, he is very entertaining.
Only gripe was the bed which was very hard and struggled to get a good nights sleep.
Overall would recommend this hotel.More