Sant Agnello by foot and Sorrento by shuttle bus – this hotel puts you in prime position for exploring.
The hotel is in the heart of Sant Agnello, with a selection of shops and restaurants. There are plenty more options in Sorrento – the hotel runs a shuttle service if you don’t fancy the 20-minute walk.
There’s a decent-sized pool, which comes with a separate section for children plus a whirlpool. Next to it is a lovely shaded area that’s great for lunch, and there’s a dining room for evening meals. Rooms and public areas are getting a facelift for March 2017, too.
In the UK, this holiday is only available from the Thomson group.
TripAdvisor Traveller Rating
Based On 1113 reviews
- Official Rating
Honeymooners get fresh fruit and a bottle of sparkling wine on arrival.
Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
This outdoor pool is an ideal place to relax with its sun terrace aligned with sunbeds. It's open from April to the end of October and comes with a whirlpool bath.
Alexandra international restaurant
Newly refurbished, you'll find local and international cuisine on offer here. Gentlemen are required to wear long trousers for dinner.
Pool snack bar*
Light lunches from 12.30pm 'til 2pm are available at the pool snack bar if you feel peckish.
Rooms ► View all
Twin Room with Balcony or Terrace
Twin rooms feature a satellite TV, shower in the bath and a balcony or terrace.
Double rooms feature a satellite TV and shower in the bath.
TripAdvisor Reviews Show more reviews »
On arriving late evening we were taken to the dining room and given a plate of food while our bags were taken to our rooms. We travelled as a family,couple with 2 teenagers. The rooms we were allocated seemed poor and far apart. I had paid for balcony but this was on ground floor overlooking an alley. The other room overlooked the kitchens. After asking about a change we were given one room closer to the other. Rooms still not great but we were told we could ask for a move on Monday, this was Friday. As promised we were offered higher rooms on Monday but again far apart so we decided to remain. Our rooms were 59 and 61. Air conditioning worked well and maid service excellent. It was my husband's birthday while there and I didn't mention this but a bottle of fizz was put in our room! Nice touch. First impressions are that parts of the hotel are shabby but as the week went on this failed to bother us as the hotel was well run and clean. Staff were efficient and friendly from domestic staff, restaurant staff and reception. Food-One of my sons has an egg allergy and restaurant staff were very helpful. We all enjoyed the food, mainly pasta, pizza and salads but this suited us. We preferred eating outside as opposed to the inside restaurant. Drinks-good selection. Didn't find queuing an issue particularly. Entertainment etc- Not a lot going on but some singers at night which was fine for us. Nice mix of ages and groups in the hotel. Hotel didn't feel too busy. Pool-If you are prepared to be there at 9am you will have a choice of sunbeds. Later you may struggle. The pool was nice and cool (needed as so hot during our stay) and well kept, being able to borrow towels really helpful. Location- The hotel is set back from busy road and the area outside had a few nice places to eat and drink. We liked the Tourist cafe for coffee and cakes. Further busy walk into Sorrento centre but bus really good. There is also a nice cafe around from the bus station to grab a drink/ice cream if waiting for the bus. We ate out quite a few times through choice. Thomson-Rep Stephen was friendly and helpful. We booked the Pompeii trip and although we paid extra the guide was really helpful. All in all we had a great week and would return. The staff are a great asset to this hotel. More
I am currently staying at the Hotel and have to be truthful and say that I wish we had booked a different hotel. On the plus side the staff work very hard, the hotel has beautiful gardens and a sweeping entrance. The second room we have moved to has all we paid for with no maintenance issues like the first room and a balcony we had paid. The issue for me is noise, both rooms are noisy due to guests, staff, showers, talking as walls are thin. Average sleep is between 1 in the morning and 6, this is not relaxing, food is warm, unappetising with poor hygiene due to cross contamination it is difficult to eat being a vegetarian so we have to eat out. It's costing a small fortune. I am writing this review now as if your booking AI due to budget reasons it's better to know in advance. Such a shame as the area is so well known for its amazing buffalo mozzarella, fresh tomatoes, orange and lemon trees etc however we get a plastic cup full of watered down orange juice as part of breakfast. I do hope the hotel improves as you can tell it once was such a Grand Hotel More
You get what you pay for!..
I visited the Grand Hotel Parco Del Sole with my wife, daughter, son-in-law and Grandaughter in July 2017. We stayed for 10 nights. The first observation to make clear is that Sorrento is not a cheap place to stay or eat. The average cost of a meal in Sorrento town, for four of us, was circa £120.00 - when you take this into account the Grand Hotel Parco Del Sole represents reasonable value for money. The Entrance drive to the hotel is indeed Grand.. the reception area is good and the staff are, on the whole, friendly and accomodating. The first impression of the upgraded room was one of disappointment.. it was much smaller in real life than the pictures in the brochures would have you believe. However, it was clean and functional. There was a fridge, tv - which only had the BBC news channel in English, reasonable en-suite and a small balcony. The shower worked well and the daily housekeeping was excellent. Dinning was not a wonderful experience. The choice was not good and after five days we found ourselves looking for alternative places to eat; if only for a little variety. The bar was OK if you didn't mind the walk from the main complex past the pool area and drinking out of plastic cups. You could get tea and coffee from the bar as well as a reasonable choice of labelled wines and spirits. There is a free shuttle bus which takes you into Sorrento central and runs at fairly regular intervals. The bus does get over subscribed at peak times so make sure that you're in the queue early. Alternatively you can walk into town in about 20 minutes. Sorrento town, especially around Piazza Tasso, is a lovely vibrant place especially in the evening. If you enjoy sitting by the pool all day, are not too fussy about your food and don't mind having a small but adequate room - the Grand Parco Del Sole could well be the place for you. But if you are looking for more dinning options, something other than just a good tan and to see the stunning scenery and architecture, I would suggest that you look towards one of the hotels in Sorrento central.More
Colin M, 186224
Great Hotel, Great Location, Great Value!!!!
We stayed late June early July this year. We had a lovely room overlooking the pool it was clean, modern and quiet (room 23). We have stayed in several 4* hotels in Sorrento itself, however as this one offered 'all inclusive' we thought we would give it a try. The price was excellent for all inclusive having paid far more for bed and breakfast during our stay at the other hotels. The meals were as good as and sometimes better than the other hotels so I disagree with those who have given bad reviews as there is plenty of choice nicely cooked and need to realise that this is such value!. Staff were always helpful and polite and nothing was too much trouble. The staff work hard and while you could improve certain areas (bathroom needs refurb) they do not impact on the enjoyment of your holiday unless you have unrealistic expectations. We have spent the total cost of this holiday on food and drink alone in Sorrento in previous years. Thank you for our stay, we would have no hesitation in returning to this hotel. The walk into Sorrento is fine and you can go 2 ways. We crossed the road towards the sea and there was less traffic and only around 5 mins longer or take the shuttle bus which is regular and air conditioned. Plenty of Sunbeds if you want them and clean towels, but if you are a late riser - then don't expect an empty sunbed in prime position which is the same in most hotels!More
Disinterested in Customer
The hotel is reasonably clean. Although there were a lot of ants in our room and around the pool. The pool is not very big and there was two wedding parties there were the kids took over. Entertainment is low keyed which was how it was advertised and i expected this. The food however was not. The hotel say that they cater for all intolerences and allergies. This is not the case. On arrival,on the Friday at lunchtime, there was no gluten free option available. I spoke to the restuarant manager and made him aware that i could not eat gluten. He did organise for some basic tomato pasta to be made for me. In the following days there was nothing available to eat except salad, melon at lunch and dinner and yogurt only in the morning. By Sunday evening i again spoke to the restuarant manager, who did offer to make me pasta again but that was it. I also spoke to reception. Breakfast the follow day was the same and lunch although i was offered gluten free bread, big deal. Nothing else. Evening meal i ate out. Tuesday morning, Mickey, one of the waiters brought me gluten free bran flakes, bread and biscuits. At lunch i asked the manager for pasta, i was given gluten free bread. So i had salad again. I was beginning to feel like a rabbit. Wednesday Evening i ate out. Thursday was better as there was a barbeque and i had steak and chicken but there was no potatoes. I asked at reception, if there was breakfast the following morning as we were leaving at 6.30 am. I was told the restuarant would be open. It was not and when i spoke to reception i was handed a white plastic bag which contained a bottle of water, fruit drink , 2 packets of biscuits and a pastry which were not gluten free. There was nothing for me to eat and i did not have any food until i arrived home at 4.30 pm. I would not recommend this hotel if you have any allergies or intolerances. More
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Items marked with * incur extra charges which are payable locally