This hotel comes with a laid-back pool, low-key entertainment and authentic Italian cooking.
This hotel is in a tucked-away suburb and just 5 minutes by bus from Sorrento itself, with Marinella Beach even closer still. And it’s a few minutes’ walk from the train station for trips to places like Pompeii and Naples.
There’s a good-sized pool with a children’s splash area. Food-wise, expect a real taste of Italy, particularly at the weekly Neapolitan evening and gala dinner. Evenings are all about relaxed cocktails and low-key music.
In the UK, this holiday is only available from the TUI group.
TripAdvisor Traveller Rating
Based On 1138 reviews
- Official Rating
Small & Friendly
Holidays with an authentic feel
- Properties with a traditional feel
- Often family-run
- Picturesque settings, usually by the sea
- Everything from 2T to 5T
Free bottle of sparkling wine for honeymooners and those celebrating Silver or Gold anniversaries
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Continental buffet breakfast and waiter service 3-course dinner.
Facilities ► View all
You'll find Continental buffet breakfast and waiter service three-course dinner with a varied menu including regional specialities, fresh pasta, vegetarian selection and an à la carte menu on offer. Weekly gala dinner*, Neapolitan night* and regional speciality night serving national and international cuisine are also on offer.
A rectangular outdoor pool with sunbeds and parasols surrounded by orange and lemon trees makes a great place to relax. It comes with a children's section divided by safety rails.
Live music mid-June - mid-Oct
Twice a week from mid June to mid October you'll find live music in the hotel. Plus on gala evenings you can listen to a pianist too.
Rooms ► View all
Comfort Twin Room with Garden View, Pool Side and Balcony
Twin Room with Balcony
These light and airy twin rooms are a good base for exploring. You’ll have 1 extra bed in the bedroom. Outside you’ll find a balcony for that bit of space outside. There’s Wi-Fi access* and air-conditioning is available from May to October.
TripAdvisor Reviews Show more reviews »
relaxing stay away
Stayed for 2weeks in room 311 in the villa. Huge room with two balconies. Our congratulations to the owners of this family run very friendly hotel, it is no wonder that so many of the guests are returnees. Made to feel very welcome. It would be unfair to single out any staff as they all were superb. Thank you for a wonderful holiday.More
Diana D, 187062
We stayed here for a week and had a lovely holiday. The staff were incredibly friendly and helpful at all times. The dinner was lovely each evening. The hotel puts on extra things some evenings, i.e., live music and dinner on the terrace outside which is nice. The rooms were nice and what you would expect from a 4 star in Europe. The only, very small area for improvement would be the cleanliness of the rooms and pool (however this is us being picky). It is a 30 minute walk into sorrento. It is a nice place to stay as it is a little quieter than sorrento itself (which is very busy), but it does take a 30 minute walk or bus or train to get into sorrento. More
Wonderful holiday at Hotel Alpha Sorrento
My husband and I have just returned from a weeks holiday in Sorrento staying at the Hotel Alpha. The hotel is in a terrific spot really close to the train station from where getting about the area is cheap and easy. (try not to be put off by initial appearance of the station). The hotel is spotlessly clean. there was a large number of english guests there when we were there and we shared notes on where we'd been and the best places to go which was really useful. In terms of the food its true to say breakfast is not what the english would expect but then perhaps we shouldn't go to Italy and expect an english breakfast experience eh! There was generally something lovely to choose from in the evening again with an Italian theme. The service provided in the evenings by Salvatore adds to the lovely dining experience. I couldn't mention this hotel without mentioning the great service from all the staff including the Thomson rep.! we will certainly be returning next year. keep up the great work guys.!!More
A very friendly family run hotel. Excellent food,service and very clean. The pool area is very picturesque. We will returning again next year. The room is very spacious with a lovely view over the pool and gardens.More
Myself and my husband recently visited the Alpha for 1 week in September. We, like we suspect many others have done in the past, booked the hotel on the strength of the reviews on TripAdvisor, and we can honestly say we have never been so disappointed with a hotel in our lives. This is an honest review which we hope will help people make an informed decision and not fall into the same trap we did. The hotel itself is basic, but it is clean. It may have been a 4* star hotel 10 years ago but times have changed and unfortunately this hotel has not. It's tired and needs renovation. Walls are marked, furniture is old and scratched, the shower head in the bathroom is scaled from the hard water and carpets on the stairs in the corridors are threadbare. We have stayed in hotels of the same age and older before, and whilst they show their age, they were fully maintained so that they didn't look shabby. Unfortunately this is not the case with the Alpha. There are no tea and coffee making facilities in the rooms, nor is there an iron either due to this being a fire risk, apparently. The hotel has no ironing facilities beyond the laundry service which is chargeable. There is no room service to speak of and the bathroom has no toiletries apart from a standard hotel bar of soap and a shower cap. There is a shower gel dispenser in the shower however. To be brutally honest it's not good enough for a 4 star rating. We have stayed in 3 star hotels in Tuscany and elsewhere which were far better. Also bear in mind that the hotel caters for mainly the older clientele - 70s plus, so if you are looking for somewhere modern, this is not it. This is reflected in the occasional entertainment of an evening which is very much geared towards them; it is extremely cheesy to say the least. There are a few pieces of more up to date furniture throughout the hotel which are not in keeping with the decor. It feels like they wanted to try to modernise it but also try to keep the 'Italian' feel, but you can't really do both without it looking odd and out of place. As for the food, we have no idea what previous reviewers ate, or if something fundamental has changed since, but we had a markedly different experience. We came back to Italy to again experience real Italian food, but were bitterly disappointed. To have food like this in Italy of all places is unforgivable. Thomson only offered a half board option. Breakfast consists of bread, meat and cheese as per most continental hotels as well as cereals. Hot offerings include bacon, a kind of sausage, scrambled eggs and beans. The eggs are watery enough to consider eating them with a spoon, are slimy and have no flavour. We didn't try the bacon or sausage as it didn't look particularly nice. You can boil your own eggs in a hot water bath; this is OK and takes around 4 minutes for a runny egg. The pastries on offer are actually quite good and there is a large selection to choose from every day. The coffee looks really tasty, nice and dark, but is actually really weak and flavourless. Juice also looks good but is an overly sweet weak cordial type – not fresh. The fruit on offer was usually a fruit salad which was swimming in liquid and looked like it had been made days prior to serving – they also had tinned pears, tinned peaches and tinned prunes. However one morning we were served a proper fruit platter as you would expect in a 4* establishment. Although the fruit platter looked and tasted nice and fresh it was decorated with parsley – akin to how platters of savoury foods were adorned in the 90’s. As with the room, this food standard is not what I expected from a 4 star hotel in Italy. Dinner is where the hotel really lets itself down. It is a seated affair where you are assigned a table for the duration of your stay and waited on; the waiters are very friendly and are all a credit to the hotel. Everyone mentions Salvatore, and he fully deserves his reputation. He is very warm and friendly, nothing is too much trouble. We even met him outside the hotel whilst we were walking and he is happy to stop and chat. He is personable, very likeable and is always eager to please and assist with ideas for day trips etc. If you order wine and don't finish it that evening then the remainder of the bottle will be on your table the following evening waiting for you which is a nice touch. Sadly the bread roll is also left on your table so should you not wish to dine at 7pm prompt when the restaurant opened your bread roll was sure to be nice and stale/crusty by the time you arrived. Dinner is a set menu with the desserts brought round on a trolley for you to choose. It's all a bit dated and would feel more at place in the 90s. On the first day we had a cheese and tomato pizza. What we were served was more akin to one of the frozen/microwaveable pizzas you get back in the UK. Not good enough for Italy, the home of pizza. The other starter was a cheese crepe which was bland and tasteless, served with a plain white béchamel sauce that was lacking in flavour and substance. This is Italy, where is the garlic, olive oil, salt, pepper, basil, oregano….. The next day the main course was cold meats and pickles. We were expecting an antipasti style plate with some cured meats and traditional pickles. What we actually got was 3 slices of cold roast meat, one Beef, Turkey and Ham, with those crinkle cut pickled vegetables you get in a jar. Lastly the Risotto. This was under seasoned and flavourless. It was watery, gooey and quite frankly barely edible. For us this was the last straw. We gave up and ate out for the rest of our holiday. This was extremely frustrating as we had already paid for the meals on a half board basis but we just couldn't stomach a week of eating food like that. There are actually a number of amazing restaurants within walking distance of the hotel that do brilliant pizza, pasta and seafood, together with a number of bars that look out onto the bay and offer stunning views of the sunset. The hotel is situated on quite a busy road and the traffic noise is loud. Lots of trucks, vespas and cars. Italians are liberal with the throttle and horn so at times it can be unbearable. The pool area overlooks the road, and the noise coupled with traffic fumes can be annoying to the point of frustration. The shower in the pool area leaks, so if you are sat anywhere near, it will drive you to distraction. There are a number of lemon and lime trees by the pool which look lovely but also create a lot of shade, so if you are trying to get a slot in the sun it can be difficult. The trees bear quite large fruit during September, and this is not harvested – we assume for aesthetic reasons. What it does mean is this can drop off and onto guests under the trees during the day, and we noticed some pieces of fruit on the trees had gone bad and started to rot, which attracts flies. The pool itself is, again, old and tired. Tiles are missing, the grout is dirty and the rail that helps the guests get down into the pool is loose and wobbles. Some of the sun beds are also dirty and marked and are in need of replacing. Recently the hotel acquired a garden next to the property which we were looking forward to walking through in the evenings. Unfortunately this is no more than some fruit trees on a bit of waste ground. The fruit is left to fall to the floor and rot, which in turn attracts flies. It’s unpleasant. Overall I can't in good conscience recommend this hotel to anyone and will not be returning. We were disappointed with the quality of both the food and the appearance of the hotel. It felt like they were operating to a tight budget, and as a consequence the quality has suffered. A real shame as I get the impression that this was once quite a nice hotel, which has been left to decline.More
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Items marked with * incur extra charges which are payable locally