Blue Lagoon Resort  

Close to Kos Town, this hotel offers a great choice of pools, along with easy access to the beach.

The pools are what really sell this hotel. There are 4 main ones, each with its own draw – for example, one’s adults only, while another houses the splash park. Elsewhere, you’ve got 4 restaurants, including a Greek place.

Location-wise, the hotel is in a quiet spot just a couple of minutes’ walk from a sandy beach. And when you fancy exploring, it’s a few minutes’ drive to the island capital, Kos Town.

TripAdvisor rating

Based on 1542 reviews

  • Official Rating
  • 10Buildings
  • 3Floors
  • 662Rooms
  • 8Lifts

Platinum

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner. Dinner in the Greek, Italian or barbecue restaurants. Wine in the Italian restaurant has an extra charge.  Local alcoholic and non-alcoholic drinks until 24.00.  Snacks at set times.

Facilities ► View all

Lagoon-style outdoor pool

This freeform, lagoon-style pool has a sun terrace and a Jacuzzi® with water jets. Pool towels and sunbeds are provided.

First Choice Kids' Club

First Choice Kids’ Club caters for 3 to 11 year olds – so brothers and sisters can join in the fun together. And most of it’s completely free. It runs 5 days a week and – outside of peak season – there are parent and toddler sessions for under 3s, too. For your peace of mind, all First Choice Kids’ Club staff have advance DBS checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times. Plus there’s a strict sign-in and out system.

Poolside snack bar

Providing a continental breakfast from 10am to 12pm and lunch between 12.30pm and 2pm. Gluten free dishes can be prepared on request and highchairs are provided.

Rooms► View all

twin room with garden view

Twin room with garden view sleeps up to 3 adults with a double or twin beds and an extra bed, mini-fridge, bathrobes, slippers and TV with music channel. Cots are available on request.

twin room in annexe with garden view

Twin room in annexe sleeps up to 3, with a double or twin beds and an extra bed, shower or bath, mini-fridge, bathrobes, slippers and TV with music channel. Safety deposit box available at a charge. Cots are available on request.

TripAdvisor Reviews Show more reviews »

wedding/holiday in 1

booked the resort for a holiday and wedding in 1. there were 20 of us booked in the resort and it was great value all round. the rooms were very clean and tidy. the food was excellent and of course the weather was good. the weddings team were brilliant and we had the Greek themed restaurant booked for the reception. the food was great and the staff were brilliant. we booked the Greek band for the night and this made the night as the waiters got us up dancing to the music. the price of weddings in the uk compared to a wedding in Greece showed what you get abroad and of course the weather.More

tommydawson555, Newcastle upon Tyne, United Kingdom

Fantastic 2 week stay

I have just returned here from a 2 week stay with my partner. We travelled on the 1st October with Thomson and found the resort excellent. I can't understand why people are giving this hotel 1-3* reviews. The resort is big, but this is very clear on booking. I liked the size, as for the 2 weeks it gives a bit of variety on which pools/restaurants/bars you can visit. The food was great, being there for 2 weeks I was expecting it to be repetitive, but on visiting all 3 of the reserved restaurants and eating in the main buffet the rest of the time I found plenty of variation. The main restaurant had many them nights, including chinese, mexican, italian and oriental. Then on non-themed nights there was always a different style of meat dishes including fish, chicken, pork, lamb and beef. The waterpark area is great for kids, and has a snack bar and a drinks bar, and is also where the crazy golf, beach volleyball, football and tennis courts are situated. The main pool is quite lively, with activities going on from 10am to 12pm, then 3pm to 6pm, but if you don't like that there are many other areas to relax in the sun. The entertainment team are amazing and all work very hard. They work very long hours, but always stop to speak to make sure you are enjoying your stay. The night time shows were great, and all the team did their part. The main singers Benji and Emily are both very talented, and all the dancers (Seby, Michael, Jill, Ashley & Nikki) are fab! Valter and Kris were also in the team but behind scenes and they were very friendly too. All other staff were excellent, from restaurant staff to the bar staff and the cleaners. The rooms are quite basic, but in a resort like this we didn't spend much time in there. They were always very clean and had everything we needed. Kos Town is approx 20 minute walk from the hotel, and has plenty of restaurants and bars. There are plenty of boat trips available from Kos Town Harbour, and the castle gives a nice walk. I would definitely recommend this hotel and would go back.More

SunshineSuzie, Dumfries and Galloway

Family Friendly, Cost Effective All-Inclusive - you get what you pay for?

We took our 6 month old for a fist holiday in the sun, and weren't disappointed, but werent blown away, either. Going in October, fairly last minute (with Thomson) we benefited from end-of-season prices, and got what we paid for. Food was just ok, 4.5/10, all inclusive drinks were fairly standard, but again, nothing to write home about. The resort's facilities, upkeep and staff were all in an higher class, however, (despite a fairly unusual format to a Spartan 'water-park'!) Location is great for access to Kos town - we chose to taxi (€8), rather than bus (€2 pp) the 10 minute journey. From there, you can explore various locales on the ferries, and daytrip boats. (DO NOT book the Bodrum trip with a tour operator, 300% mark-up on a €15 ferry you take from the harbour, then you spend a very frustrating 90 minutes in the coach, visiting a building site which would have a good view of Bodrum if it wasn't for the construction , a reconstructed gate post and then being subjected to a gold and carpet sales pitch after being corralled!)More

ZanetCal, London, United Kingdom

Three Star max not Five Star !!

Very disappointed with the resort hotel in that the we paid for 5 star accommodation and catering, but only received 3 star facilities and service. The compound is too big and we were in the satellite area which was quite a walk away, and while there was buggy services, there where instances of buggy jumping by the non English guests. The catering was even worse in that there was very limited variety in the restaurants, and every night virtually the same meal existed. The clothing regime for adult males is a joke, how can a tatty pair of jeans be considered acceptable for evening wear in the restaurant and smart Bermudas considered not ??? While my children enjoyed the splash park, we did have an issue with height restrictions on the waterslides for our youngest. He is a very confident swimmer but at 1mt 20cm was considered too short to be able to use them, by 2cms. There was no leeway on the rules, so please ensure your children are the desired height before you book.More

Mr A,

Don't go! 3* at best, and some serious problems.

Arrival My first impression was that the hotel was enormous. And it is! It is a sprawling site, taking roughly 15 minutes to walk from one end to the other. There is a kind of golf buggy service to ferry you around, but it is often busy. Check-in was fairly easy. The lobby was extremely busy with new arrivals, and people going to the main dining area. OK – so it’s a big and busy place. Not a major issue, I suppose. Room My heart sank a little further when I first saw the room. It was ok, I suppose, but hardly 5*. There were 3 single beds (the double bed being 2 singles pushed together) and a fairly well worn cot for the baby. The balcony was facing the beach (for which we paid extra), although there was a wide and somewhat busy road in between. It wasn’t really the volume of traffic, but the constant mopeds, beach buggies, and other noisy varieties which were constantly making a noise. There was also a constant high wind coming off the sea, which admittedly, I can’t blame the hotel for. The quality of the room was very basic. There is not a lot of storage for a family of 4. The TV was old and pretty battered. We had a kettle and 2 cups. The bathroom was ok – it was equipped, at least. But the towels were pretty well worn out, and very frayed. We had to strip our beds a few times in the middle of the night (sick kids – will get to that) and found blood stains on the mattress and mattress cover. OK – people bleed – but cleaners clean. Food Simply terrible. Expected nice food at a 5* resort. For me, the dining facilities were a low point of the hotel. The food was basically the same in all dining areas, in spite of there being a Greek, Italian, BBQ area etc. The Italian is the biggest rip off. It is the only a la carte area, but you have to pay for the wine (€25 for a pretty average Kos wine). Anyway, the a la carte is actually a buffet starter and dessert, with table service for a very limited choice of mains. For the rest, we found the Greek area to be better. Meat was always very dry and overcooked. Lots of tinned fruits available, as well as fresh, of course. Basically the same food was served every single day for 2 weeks, at every single meal. There were slight variations, but only slight. The quality of the cooking was really poor though. You would be better off at a motorway service station in the UK. The fruit juices were all concentrates. Very sugary, poor quality. This is not a good place to come if you care about what you eat. If you just want to pile it on the plate and tuck in, you might like it. In the outdoor dining areas, there were lots of stray cats. Nobody seemed to care. Drinks The included drinks were local wines. Nothing special, but not bad. The Local beer was ok. The spirits, again, local. Not bad. More or less as expected. Pools The pools were nice. The pool areas and gardens were a highlight. The only criticisms are that the pirate ship has pretty powerful water fountains coming out of the top. Smaller children would note cope. There is a smaller pirate ship at the satellite area, which my 2.5 year old loved. The water was a little cool, but we travelled in October. The second criticism is that the main pool area has near constant music (choice of bad pop music and a terrible DJ, using a terrible PA). I stayed clear of the main pool for this reason. Unfortunately, I could hear it from my room though . Mini Clubs Staff uninterested in the kids. The scheduled activities were never running. It didn’t look very clean (because it wasn’t). Quite early on, we left 2.5 year old with the girls (supervisors) so we could grab 20 minutes rest and a coffee. The girls welcomed her and this was all fine. I went back early to get my daughter, only to find her crying her eyes out, being brought to reception by a cleaner who had found her wandering by the pool. Basically, the door to the mini club was left open. My 2.5 year old walked out, and nobody noticed. I went back to find out what happened, and the (now only 1) girl who was supposed to be supervising seemed totally oblivious to the problem. 2.5 year old goes missing from a kids club, next to 2 swimming pools, and the supervisor didn’t care. Thankfully, this did not have a bad outcome, but it easily could have done. Of course, I got a sort of apology, and the Thompsons rep was sympathetic, but no-one really cared. This is truly a disgrace. Beach Dirty, windy, man made for the hotel. Not nice to swim on. There are some nice views. Location The location is on the flat North of the Island. The immediate surroundings are quite barren. There are quite a few derelict buildings in some very scrubby landscape. I didn’t mind it, but it is not scenic. There are some mountains in the distance, which are nice. The South West of the Island, near Kefalos, is much prettier, and easily accessible by car. The Hotel is close to Kos Town, which I really liked a lot. The town is charming, the locals more so. Kos itself is not spectacular, but pleasant. There are signs of hardship everywhere, and very few picture postcard towns. I reckon it would be a great place to go hiking. Stomach bugs We all had it! Me, my wife, both kids. I am not sure where we picked it up, but the hotel remains prime suspect. So many people we met had stomach bugs that it cannot be a coincidence. The stomach bugs were also extremely unpleasant. The kids had very high fevers, severe vomiting, diarrhoea, no eating for 3 days, and a few days of recovery after that. We are talking a 5-7 day bug for the kids, 2 to 3 days in adults. We took our kids to the local hospital who gave us the name of a local pediatrician (the hospital didn’t have children’s doctors!!!). All the pediatricians are private. We had to pay €50 for an exam and the meds on top. This is substantially cheaper than the hotel doctor, who we heard from others charges randomly €70-100 just to be seen, and would refer you to a pediatrician anyway. We tried to come home a few days early, and in spite of having availability on a flight the next day, Thompsons wanted us to pay an additional £380. We complained the rep the next day, who sent us a note about 6 hours later saying all flights were now full. Something really changed in 24 hours!! This was also a real disappointment. Anyway, my point is that bugs seem to be fairly prevalent in this resort. Many staff were also saying there were not well, or they knew a bug was going around, when we told them about our little unwanted tummy problems – hardly surprising it gets to the guests. Staff Apart from the issue with the mini club, the staff were generally nice and approachable. They did all seem to be totally exhausted, but nearly end of season, so not surprising. They are a little overfriendly with the kids, not in a creepy way, but it can be distracting at mealtimes (not great when your kids haven’t eaten for 3 days due to a tummy bug). Entertainment Just utter crap. So crap, I can’t be bothered to type anything about it, other than unimaginative, repetitive, and crap. Things to do They do offer yoga, Pilates, etc (my wife assured me that the Pilates being accompanied by hip hop with swear words and references to smoking weed, was a first for her, and probably for some of the children who had taken part). The gym is terrible (no air con in a gym in Greece???), and the spa was also terrible. Airport The airport is a disaster. Be prepared. Conclusion: Kos is not a bad place. It doesn’t bowl me over, but I genuinely liked may things about it. The Blue Lagoon Resort – simply never, ever, ever again will I go there. For the nearly £3000 it cost to go there in early October, I would expect a huge amount more. It was a massive let down, and I will be making a full complaint to Thompsons at a senior level, as a result.More

JohnBoyTKD, London, United Kingdom

See all 1542 reviews »

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