Close to Kos Town, this hotel offers a great choice of pools, along with easy access to the beach.
The pools are what really sell this hotel. There are 4 main ones, each with its own draw – for example, one’s adults only, while another houses the splash park. Elsewhere, you’ve got 4 restaurants, including a Greek place.
Location-wise, the hotel is in a quiet spot just a couple of minutes’ walk from a sandy beach. And when you fancy exploring, it’s a few minutes’ drive to the island capital, Kos Town.
Buffet breakfast, lunch and dinner. Dinner in the Greek, Italian or pool restaurants. Wine in the Italian restaurant has an extra charge.
Local alcoholic and non-alcoholic drinks until 24.00.
Snacks at set times.
First Choice Kids’ Club caters for 3 to 11 year olds – so brothers and sisters can join in the fun together. And most of it’s completely free. It runs 5 days a week and – outside of peak season – there are parent and toddler sessions for under 3s, too. For your peace of mind, all First Choice Kids’ Club staff have advance DBS checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times. Plus there’s a strict sign-in and out system.
2-bedroom family room sleeps up to three adults and two children up to 12 years with bathrobes, slippers, mini-fridge and TV with music channel. PlayStation2® available at a charge. Family rooms must be occupied by a minimum of two adults and two children, excluding infants 0-1 year. Fourth and 5th beds are only suitable for a child 2-12 years. Cots are available on request.
2-bedroom themed family room sleeps up to five, with a minimum of two adults and two children. This room features a kids themed bedroom with twin or bunkbeds, mini-fridge, bathrobes, slippers, TV with music channel and DVD player. PlayStation2® available at a charge. These rooms are situated 250m away from the main building in a quieter area of the complex - electric club carts provide transport to and from reception as required. 4th and 5th beds are only suitable for a child 2-12 years. Cots are available on request.
Average monthly temperature and rainfall for the Kos Town location.
TEMPERATURE (°C)RAINFALL (mm)
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Stayed here 12 August for 14 nights with family of four (2 children aged 10 and 8). Had a family room near the entertainment tent (room 4219) which comprised of 2 separate bedrooms, plenty of storage space and ample sized bathroom with a decent working shower. Not to close to entertainment for noise. Ideal location for walking distance to main and pool restaurant and main pool. Check in was no bother and whilst you were waiting a glass of wine/fruit juice was offered which was a lovely touch. You are then transported to your room block by buggy. In our bedroom we had a fridge and there were 4 small bottles of water and also some fruit. The next day when I asked at the pool bar if I could have a bottle of water, I was told it would be 1 Euro!! You can have a cup of water at no charge. This is the 1st time I have been to a AI hotel where they charge you for bottles of water. So, either keep your bottles or buy more.
The main pool is lovely and definitely the biggest I have ever seen. There are rows and rows of sunbeds/umberellas round the pool so really no need to reserve your bed not unless you really want that front row seat!! To be quite honest we felt there were too many beds and umberellas. I don't like nearly sitting on top of your neighbour and also if you want the sun, the umberellas are a bit of a pain for so many shadows. The sunbeds are extremely uncomfortable. There is a gaping hole in back of the beds. So there was never a chance I was going to sleep!!
The beach is a only a couple of minutes walk across from Hotel. For all it was a Blue Flag beach, I felt it was quite scruffy. There are sun beds, but at a extra charge. Its worth a visit when the sun is going down. Some spectacular scenary.
The waterpark was good. Not many slides but kept the kids entertained for a while. The seats are quite dangerous. They are more like a rocking chair. My husband fell backwards on one and really hurt himself. All he did was put both his legs up on the chair and back he toppelled. There is food and drink at the waterpark which is part of Al.
We felt the food was very disappointing. It was much the same every night. The quality was fine but choice of hot dishes was sparse. The main and pool restaurant had theme nights every night but where was the varied Chinnese dishes and Indian dishes etc!! Also the kids choice of food wasn't great. My 8 year old had trouble finding anything she enjoyed. In the main and pool restaurants there seems to be a lack of cutlery. There was no where to obtain more spoons etc. Also I don't know why the bigger tables were always set for 3 not 4. Probably because they didn't have enough cutlery.
At the main pool there was pancake island where you get fresh pancakes made with a choice of fillings. These were lovely and very popular with everybody.
The cocktails were very disappointing. Most of them are from a premixed bottle so a Tequilla Sunrise lacks the sunrise effect!! Wine is drinkable and you get used to it after 2 weeks.
The Animation team were excellent and really tried to get everyone to join in at the varied activities that were going off. They are very friendly and often had a good natter with you. The shows they put on in a evening were pretty good for a hotel.
We hired a car and went down to Paradise Beach which was lovely. Some decent sun beds to hire which almost feel like a bed they are that comfortable. Sea is amazing. Chilly at 1st, but you soon get used to it. The nearby cafe sells some nice food. Not many toilets though.
Kos Airport was not an enjoyble experience. Thankfully our bus arrived early so check in was pretty quick but instead of going through passport control, we sat next to the check in desks as in previous reviews I read there was a lack of seating after passport control. The toilets are downstairs and as you walk down to them the smell nearly knocks you out. Not very pleasant. As our flight time got closer we went through passport control and the amount of people in an extremely small area was unbelieveable. There was a few flights departing at similar times. People were sitting on the floor or having to stand due to lack of seating. Kos Airport really needs extending to accommodate for the number of tourists. Its got to be the worst Airport I have ever visited.More
whedley, Newcastle, United Kingdom
Lovely resort in a pretty part of Kos
We stayed from the 15th to the 22nd of September. It is a nice resort, clean with a huge pool and things to do. The beach isnât too far away, you can get a bus or walk into Kos town if you want. At times the food got a bit repetitive, it was tasty and healthy but it is safe to say l wonât be eating salad or grated carrot for a while nowâ¦. The Greek restaurant serves exactly the same food as the other restaurants (apart from the Italian) so l am not sure they pretend it is different. Wifi is only available in the lobby, restaurants and around the pool âcoverage is a bit hit and miss.
Our last night was a bit disappointing, we booked a table at the Italian restaurant for 9pm. We got there and ordered, the food arrived and then started rushing us. Telling us at 10pm that the restaurant was closing, setting up for breakfast around us and refusing to make us coffee. Why accept a reservation for 9pm then?! To be fair we did well to get through 3 courses and a bottle of wine in 1 hour and 15 minutes. This is not what you expect from an alleged 5 star resort. In all fairness it is more like a 3.5 star.More
Erin_Mc8, London, United Kingdom
Average, certainly not "platinum" as referred to by Thomson
The hotel was clean and there were a selection of pools and areas in which to relax, including an adult only pool. The Aquapark was great.
Staff attitude left a lot to be desired. Certain members of staff were outstanding, but others were rude and unhelpful which impacted on our enjoyment.
The food in the Italian restaurant was of a good standard, with very efficient service. However, food and service in the main buffet restaurant was poor. The dining room was not kept clean during meal times.
There was a non-refundable fee of 15 euros for the room safe per week, which I think is excessive.
A small point, but the Wi-Fi only worked in the hotel reception area.
Overall, whilst the vast grounds were well maintained and the Italian restaurant was good, the attitude of many of the staff and the food in the main restaurant let the resort down. In my opinion it is not a "platinum" resort as referred to by Thomson.More
Phoenix281, Bingley, United Kingdom
Lovely resort with everything you need
We went to the blue lagoon for just 1 week in sept 2015 with our 3 year old daughter, the hotel was clean and tidy and vast! by that I mean spread out and not that easy to navigate, luckily the hotel give out maps at check in! The main pool is a popular place to be during the day but we found the Aquapark (out of reception and up the road past the sports ground) which was a lot quieter and perfect for our 3 year old who loved the lazy river, slides and shallow pools. The lunch at the Aquapark was better too in our opinion, salads, souvlaki, gyros, burgers, fish fingers, nuggets, crepes, ice cream and fruit cups perfect for a light lunch and picky toddler! plus a bar serving slush puppies, coffee, soft drinks, beer etc etc
The main pool is great with plenty going on but can get fairly noisy and if aqua gymnastics and water volleyball are not your thing they do leave you alone.
The beach across the road as part of the hotel is not the best, bit pebbly so sea shoes are needed and a busy main road separates the hotel from the beach, the beaches on the south of the island are better but we opted for a 3 island boat trip which we arranged through our rep but you can turn up at Kos Town harbour and get on one for a fraction of the cost. Having said that, the day trip was excellent with beautiful clear sea, stops at some lovely beaches and harbours plus diving into the sea off the boat and lunch onboard, we even saw 2 families of dolphins which was very exciting!
The resort restaurants were all great - the booking in advance was a bit tedious as you have to book at breakfast the that night and being tied to a time defeats the idea of being on holiday, but they were all really lovely and pretty much served the same food at each restaurant. The greek food they served was fab ! we never made it to the Italian (or found it!) but family nights are only 2 times a week in there anyway so left that to the people without families! the long trousers for men is a bit of a farce too - the girls can dress like they have just come in from the pool yet the men have to wear trousers in 25 degree heat....?? but I suppose its clearly stated on the booking information so if you don't like this rule don't go! most change back into shorts after dinner or go to the BBQ restaurant where shorts are allowed!
our only gripe was the fact that we had paid extra for a "sea view" room, this we did not get as we were overlooking the greek restaurant, we did complain and were offered a sea view room but after 12pm the following day............we declined as we wanted to unpack and get on with our holiday. on reflection the sea view rooms are not any nicer then the room we had as they look over the busy road...........we were glad to stay put but its still naughty to charge for a sea view when our room was clearly not. we are taking this issue further with Thomson and hopefully getting out additional charge we paid refunded.
the spa looked lovely but the flyers we had all had very expensive prices for treatments. also watch out for the hotel trying to get more money out of you ie promoting wines with dinner approx. 9 Euro a bottle and cocktails at approx. 6 euro each. I personally think we paid enough for the holiday and these should be included but what was on offer as the all inclusive package was fine but very weak!!!
Overall we had a great time and this resort generally has everything you need but I would encourage you to leave the resort and get out and about, as the greek islands are more then just an all inclusive resorts.
We will go back to the blue lagoon resort as it was a lovely holiday and super value for money considering the quality and choice of food, facilities and entertainment / activities.More
We have just spent a week at this hotel, and cannot fault it. We arrived late one night in the pouring rain, the check in was simple and the golf buggy was waiting to take us and our luggage to our room. The staff were extremely helpful and polite. The finish of the hotel was extremely high.
We found this hotel to be very adaptable to everyone's needs and nothing was too much trouble. We have never been anywhere where it is so easy to book the restaurants and all the food was delicious especially the Italian. The staff definitely seemed to enjoy their work.
The animation team were amazing throughout the day and in the evening entertainment, they definitely have talent. They worked very hard.
Can't wait to go back.More