There’s certainly no shortage of pools at this beachside hotel – it’s got 14 of them.
This hotel feels like a Mediterranean village. Low-rise, terracotta buildings surround an amazing 13 pools. And restaurant-wise, there’s everything from a Greek taverna to an elegant Asian restaurant.
You’re a stone’s throw from the sandy beach, which has views to neighbouring Nissyros. And it’s a 5-minute drive to Kardamena’s restaurants and shops – the courtesy bus will take you there.
Based on 830 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Honeymooners receive sparkling wine and fruit in the room upon arrival and free room upgrade, subject to availability
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner in the main restaurant. Lunch is also on offer in the Mediterranean restaurant and Greek taverna, and dinner is also on offer in the Italian and Asian restaurants. Picnics for days out. Unlimited local and selected imported alcoholic and non-alcoholic beverages and hot drinks. Tea and coffee. Snacks, ice-cream and biscuits.
Facilities ► View all
Ambrosia main buffet restaurant
For lunch and dinner - dining on the terrace with views of the pool. Late breakfast is on offer 10am-11am. Just to let you know there's a dress code here, men are asked to wear long trousers.
13 outdoor pools
There are sunbeds with parasols dotted around the 13 saltwater pools, a large sun terrace and pool towels to use.
Albatross beach bar
A selection of alcoholic and non-alcoholic drinks. Snacks can be asked for here from 10.30am and stop at 6pm, midnight snacks from 23.30-24.30 - branded drinks and spirits may have an extra charge and won't be within the All Inclusive package and will be offered up to 24.00.
TripAdvisor Reviews Show more reviews »
Fantastic... Most definitely a "return holiday"...
We arrived on the 13th August for 2weeks in this wonderful hotel and enjoyed every single day. Check in was friendly and efficient with a buggy ride for all 4 of us and our luggage to our Royal Suite. Once inside we were greeted with a bottle of wine and a fruit platter... The suite was incredibly spacious and clean with 2 bathrooms and the main bedroom was large with a huge bed and each room had much needed air conditioning and plenty of storage. We emailed ahead and made several requests re the room position etc and even in peak season, the Reservation Team certainly delivered... Impressive indeed, thank you. Aesthetically, the hotel is stunning, very clean and larger than expected. We normally take trips on holiday but we we happy to utilise all of the facilities on this holiday and were never bored. The staff were superb in all areas, friendly and courteous and worked incredibly hard. We ate in all of the restaurants and we were never disappointed. The Greek for lunch was our favourite and the main buffet had a great choice for breakfast,lunch and evening meal. The Gelateria is a must, lovely milkshakes custom made... Try the Baileys seriously good!! We spent most of our time on the beach and sunbeds were always available. The beach has less rocks on entry to the sea on the left in front of the sister hotel and the water is clear... Good snorkelling and feeding the abundance of fish with bread was fun. Karina, Thomas and Mateaus at the Beach Bar were great fun and we had lovely toasties and varied drinks. The pools were larger than the pictures in the brochure and they absorbed the 900+ guests well. There were never more than 6-8 people in a pool at anytime and sometimes it was just us! We tried to swim in every pool before the end of our stay and failed! Aircraft overhead... Not really an issue, please don't be put off by this as the noise lasts for seconds and never bothered us night or day. We took advantage of the courtesy shuttle bus into Kardamena and ate at Pelagos which served traditional Greek food... Lovely! Entertainment... Sadly as others have written, it does let the hotel down. We are not particularly bothered but fully understand why other guests were disappointed. Improvement is required. Our 10/11 olds relied on friends and iPads for evening entertainment. How about a pool table/ table tennis by the Terrace or Pool Bar in the evenings? Overall, we had excellent service, a relaxed holiday, perfect weather and we were for the first time ever sad to leave our holiday. I would recommend this hotel to families, friends and couples of all ages. Well Done Atlantica Portobello Royal! See you next year!More
Just needed a bit more attention to detail....
Stayed for one week with husband, daughter & granddaughter, and had a brilliant time. This was a fabulous hotel with an array of lovely pools and a great beach. I was expecting with 14 pools, there would be some which would barely qualify as a pool, probably more a foot bath, but I was wrong. They were all proper pools which meant that even though the hotel was full you could quite often actually be in a pool all by yourself. There was the usual putting down of towels, but not excessive, but really annoying are those people who have rooms opening out onto pool areas who pile up loungers on their patio areas, that really isnât fair, and should be sorted out! The beach was really good, although at first we thought it was very rocky at the waterâs edge but if you went further down the beach towards the sister hotel it wasnât rocky at all and the water was beautifully clear and perfect for snorkelling. The food was good. The buffet restaurant didnât have a lot of variety but we enjoyed our breakfasts, lunches and evening meals there. The Mediterranean and Greek for lunches were excellent and the Italian & Asian for evenings were of a very high standard. There was a very extensive cocktail menu and the staff in all areas were very helpful. Karina at the beach bar & also working in the Italian restaurant was lovely. When we arrived we were offered a choice of rooms. Because my daughter & granddaughters room were not in the same block, but quite close we were given the option of two connecting rooms with two bathrooms, shared balcony, but only one entrance door. This proved to be perfect for us and had a lovely sea view. The beds were comfortable and the rooms large and airy. The bathrooms werenât great and needed some updating, but they were kept spotlessly clean, as was everywhere throughout the hotel. One of the few things which didnât quite come up to scratch was the entertainment venue which was shared with the sister hotel, and was not near any bars and smelt of sewage. The system of 10 euros deposit for towels was cumbersome as the deposit had to be paid at reception and receipt collected from there to take to the spa to get the towels. Nowhere on any literature could we see that a visit to reception was required first for the receipt resulting in a lot of to-ing & fro-ing, and a frustrated spa attendant who was having to tell people regularly to go first to reception! I would have liked bottled water to be more readily available rather than carrying plastic cups from the bars, and we only discovered just before we went that water could be obtained from the gelateria. As there is quite a distance between the pool bar and the beach bar (the only ones available in the daytime) we thought it might be a good idea if the gelateria could also be a bar? There were quite a lot of steps, which we did know about before we went, but these could be quite difficult for anyone with mobility problems. Some people have mentioned the proximity to the airport, and planes do fly regularly over the hotel on their way to landing there. We didnât find this an issue at all, and on the plus side the journey to and from the airport was a short one. Iâm afraid I wasnât impressed with the airport, particularly on our return, but I wouldnât let it spoil what was overall a brilliant weekâs holiday.More
Great Hotel, Great Service, Great Holiday
We just got back from 1 week at this lovely hotel. I read few of the remarks and be myself as an hotelier I will make it very easy to you to decide. Cleanliness - perfect the hotel is very cleen and looks beautiful !! Reception - efficient check in/out, very informative staff throw out our stay. Service - excellent service from all the staff. Very friendly, you see that is importent for them that you will enjoy !! Food - great variety every day.Fresh, Tasty,Presented very nice !! Drinks - good standart, Pepsi, wine, beer, cocktails and nice variety of alcohol drinks. Room - good size, clean daily, comfortable bed and balcony.Nice view of the resort and the sea. Water Park - few minutes walk a new and great water park for kides and adults. Pools & Beach - good beachfront location, lots of sunbeds, clean and tidy, lots of pools. So, when you look at my review, we had an excellent time,very good value, definately will go again!!More
Boaz S, Tel Aviv, Israel
This place is amazing!
This place took our breath away! Its a completely self contained hotel/resort with private beach, numerous restaurants, bars and 15 swimming pools; its very impressive. The staff are really friendly and attentive to your needs as a holiday maker and give you that personal feeling which I've not experienced at other hotels. We ate in all the restaurants and the variety, quantity and quality were first class in each of them. There's a bar on the beach front that serves all manor of drinks and snacks. Our room had a sea view which in it's self was spectacular; the room was of a good size for a family of 3 and we all had good nights sleep. The only negative on the room front was the size of the aircon unit which was far too small to keep the temperature down. Evening entertainment is a little disappointing with just a keyboard player/singer to keep you company; I think he must have been a reject from Kos Has Got Talent because he really was appalling to listen to. The beach looked a bit shabby and didn't reflect the 5 star status of the hotel; head off down to the extreme right hand end of the beach to avoid the rocks and pebbles in the water. I read about the low flying aircraft directly about the resort, but this didn't detract from our stay at all. We're planning on coming back next year!More
Martin2206, Stafford, United Kingdom
Nice resort, but unfortunately won't be returning.
Just got back from 2 weeks at this resort on a hot and sunny Kos. Positives first - - Looks beautiful, with great views of the sea. - Large, spacious resort, reasonable facilities and no feeling of being overcrowded - Good beachfront location - lots of sunbeds on the beach and the kids (6 & 4) enjoyed daily swimming and snorkelling (Plenty of fish to see) - Close to the airport - Transfer is only 20mins. - Staff were very friendly and accommodating. - Room - We had a Royal Suite, which was spacious, could shut the sliding door to the main room so the kids could sleep. Had great A/C which was always welcome when we got back to the room ! Was cleaned and kept spotless everyday and the beds were very comfortable. - Food - Main restaurant / buffet - Good food with a wide selection - but could do with more 'kid' friendly food - as spaghetti and sauce gets a bit monotonous. Italian and Asian were a bit hit and miss depending on the menu of the day. - Pools - Many and mainly empty, but take your swimming goggles the water is very salty. Negatives - - Wifi was hopeless, pretty much unusable - On the flight path for planes landing at Kos airport - Though no-where near as bad a living near heathrow !! - Saltwater Pools - This was a first for us, and unfortunately it turned out that our son had an allergic reaction to the Saltwater/Chlorine mix. It bought him out in a very uncomfortable rash and near white lips - saw the doctor who advised not to let him in any of the pools, so we spent time in the adjacent Waterpark and at the beach. The hotel and Thomson both gave us a free day pass for the waterpark, but wouldn't have cost them anything to let us have access for the remainder of the holiday. - Aquatica WaterPark - This is adjacent to the hotel, but if you go All-Inclusive with Thomson its not included, but if you go with First Choice in the sister hotel next door then it is ! - Work that one out. Otherwise its currently â¬10 per adult and â¬8 for first child (if they're over 1.2m - which is the minimum height for the waterslides) Kids Club - This really lets down the resort, and was a major disappointment. It's only available for a couple of hours in the morning and afternoon. They were really only doing some arts and crafts, which is good for an hour, but kids need something more stimulating. It would seem that the resort outsources this to an 'Animation' company and doesn't get anymore involved in what is on offer - Our Kids went for an hour and we couldn't get them back in for the rest of the holiday. It's on the beach, by the kids pool, next to a scrubby patch of sand. I have seen fantastic kids club area's at other resorts - All fenced off, soft play area's, pools and play equipment that are shaded, 9am to 6PM activities etc - but not here - maybe we are just not the type of family clients they are aiming for ! Pool Sunbeds - In the pools near our room mostly reserved with towels by 8am and typically not used till 3pm ! - I wish the hotel would enforce the 'no reserving' signs. I have seen this done well in other resorts , where you can claim your possessions if they've been removed. Watersports - 2 Resorts, 1000+ people, 6 pedalos and 2 kayaks.. Very disappointing. Everything else, Catamaran Sailing, Windsurfing, Jetski, Banana Rides etc, was extra and expensive.More
Things To Do View all »
This open-sided restaurant has a major selling point – uninterrupted views over the pool and sea. The modern-minimal décor…View details »
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Online savings - Refers to an online discount of 10% on August and 9% on September & October on holidays and applies to the basic adult cost before supplements. Available on package holidays booked online departing between 1st May 2014 and 31st October 2014 Online discount only applies to package holidays booked on firstchoice.co.uk and does not apply to flight only, accommodation only and tailor made flight+hotel bookings. Online discount is not combinable with free Child Places.
Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only, cruise, Thomson Ski and any other bookings. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time. We reserve the right to change or withdraw the offers at any time.
Free child places - Free kids offer applies to new bookings only, on selected summer 2014 holidays, subject to limited availability. Only 1 free kids place is available in each selected hotel room or selected apartment type or villa with 2 full paying adults. Other children must pay the full brochure price. Available on First Choice holidays only. Free child places may not be combinable with other discounts.