Honeymooners receive sparkling wine and fruit in the room upon arrival and free room upgrade, subject to availability
Food & Drink
Buffet breakfast, lunch and dinner in the main restaurant. Lunch is also on offer in the Mediterranean restaurant and Greek taverna, and dinner is also on offer in the Italian and Asian restaurants. Picnics for days out.
Unlimited local and selected imported alcoholic and non-alcoholic beverages and hot drinks. Tea and coffee.
Snacks, ice-cream and biscuits.
For breakfast, lunch and dinner - dining on the terrace with views of the pool. Late breakfast is on offer 10am-11am. Just to let you know there's a dress code here, men are asked to wear full length trousers for dinner.
A selection of alcoholic and non-alcoholic drinks. Snacks can be asked for here from 11.30 and stop at 17.30. Branded drinks and spirits may have an extra charge and won't be within the All Inclusive package and will be offered up to 01.00.
Deluxe double rooms are sophisticated in terms of style, featuring clean lines with a light fawn and taupe palette. They sleep upto three with sea views. The mini-fridge is stocked with soft drinks on arrival. Rooms may be located on the ground or first floor.
Our family visited Porto bello royal in the summer of 2014. We loved the place, everything about the hotel was great; the food, the varaity of restaurants and the great pool areas( salt water pools)Staff was friendly and the standard of housekeeping was superb.More
112susanne, Tampere, Finland
Much needed TLC required .....
We visited Porto Bello on the last week of September and left with very mixed views over our stay. I will start with the negatives as I believe these need looking at as a matter of urgency.
We were greeted very warmly by reception on our arrival and were quickly checked in and given directions to our room.
We booked a standard double room which was sited overlooking the pool that went under the Italian Al a Carte.
It is here that the hotel falls down terribly in its standards.
The room was the most dated I have ever stayed in and for a 4-5 star establishment is simply unacceptable.
The shower screen was coming away from the wall with obvious previous poor attempts at securing back to the wall very evident. The sofa in the lounge had a huge stain on it which would've been simply impossible to ignore by cleaners/management.
How was the room allowed to be given to arriving guests in that state??
I immediately went back up to reception to express our dissatisfaction with the state of our room and the receptionist set about immediately organising for the shower screen and sofa to be looked at.
After having a great evening meal in the main restaurant we went to bed hoping for a great nights sleep......if only!
Quite simply....THE hardest bed I have EVER had the displeasure of attempting to sleep in. The mattress had no give in it whatsoever and we both stated the following morning..that one of the sunbed loungers would've given us a far better night sleep!!!!
On the way to breakfast I spoke to reception to enquire if there was anything they could do in regards to the bed. I was surprised to hear her tell me that they have thick 'topper mattresses' that they can put on top of the mattress to make it more comfy...why, if the hotel management know that their beds are so uncomfortable do they not address the situation and look at replacing the beds/mattresses rather than wait for guests to complain after enduring a torrid first nights rest!
Arriving back to the room after breakfast the topper was already being fitted and what a difference to the comfort of the bed! We had no more problems sleeping for the rest of the week.
The shower screen had been repaired (albeit temporarily) and the sofa cushions replaced.
We were impressed by how quickly they reacted to our room issues.
The setting of the hotel is very striking with the numerous pools but on closer inspection it is clear that a big refurb in the general areas need to be undertaken as a matter of urgency...paint was flaking off in the pool areas and tiles were broken or missing causing obvious H&S issues.
NOW for the positives!
The hotel has a wonderful setting with numerous pools to lounge by with an abundance of sunbeds that I'd imagine, even in the height of Summer, would be able to cope with the high numbers of guests.
The beach area was nice attracting a lovely cooling breeze although the beach bar could def do with a refurb.
Yes the planes fly over the hotel very frequently but did not bother us at all...recommend ear plugs as some of the flights start early in the morning!
The highlight and what saved our holiday was the quality and variety of food for the AI. We never encountered anything but hot food during our stay and the delightful Chefs and Waitresses enhanced our dining experience.
Undoubtedly, the best hotel we have stayed in for the AI food.
Entertainment was poor...I won't go on about the man playing the Piano as I think people reading these reviews will have got the message loud and clear!
Wifi was only available if you were downstairs from the main lobby near the toilets and sofa...very quick to connect though.
Ultimately, we had a nice week away but certainly came home feeling that we had not received value for money due to the obvious general maintenance issues we encountered.
This hotel is long overdue for a big refurb/renovation!
chocolateandlobster, bury st edmunds
Stayed at this hotel for the last 4 years,just for one week,so obviously we like it.And being a returning guest the hotel are very accommodating,we usually stay in the same room,and when we are leaving we can keep the room till we leave for the airport,which is a bonus.We like to sit around the main pool ,but the sun beds are limited in that area,so you have to be early to get oneit has been known for people to put there towels down about 5am then go off for the day and return about 2pm,even though there is a notice around the pool Do not reserve sun beds.but as usual people ignore that.I did take it up with reception but nothing was done So I removed them,I wasn't the most popular person.Our room was near the main pool so I think I was justified.There is a lovely restaurant in Kardamena it overlooks the harbour and it's always busy,The guy is called Mike he is bald with loads of personality,and he does tout for business,but do go in because the food is fabulous and good prices.its called Pelagos please try it.there is also a nice bar next door the guy who runs that took us back to the hotel one night as we had been good customers,drinking lots of wine.down to the beach,if you turn right there is a lovely walk right along the beach ,other hotels on route.you will love the views when you first arrive,they are stunning.More
Sandie M, Durham, United Kingdom
We actually got married here in August 2014. Our wedding was outside at the hotel chapel courtyard which has beautiful views of the sea. We stayed in a deluxe room overlooking one of the pools and it was really lovely. Our room was spacious and very clean with a pool & sea view.
The hotel itself is beautiful with an amazing lobby and a great choice of pools. The pool areas never felt crowded despite it being school summer holidays. The staff were really helpful and friendly at all times, always willing to help. We really enjoyed our meals and found that there was always something nice to eat.
There is a free hotel shuttle bus service to Kardamena which was great. The local buses don't seem to stick to their timetable and for some reason it was impossible to get a taxi in this town! So the shuttle bus was very useful. It takes about 5 minutes to get to the town and there are lots of nice bars, restaurants and little shops to look around when you get there.
We will definitely be returning to Kos and would love to stay at this hotel again.More
We were on a family vacation in Porto Bello Royal in September/October. Our trip went a little bit overtime because our kid went sick during the holiday. So mum and the kid stayed in this hotel almost 2 weeks. The rest of the family went home on time.
Hotel was totally excellent! The room (suite) was perfect with two bathrooms and access to the pool area. Food was various and there were always many nice dishes and desserts. Pool area was the best I've seen and I have travelled quite a lot. Ocean was near by. Ice cream bar was good and also the beach bar.
There were many kinds of activities in hotel area. It was the end of the season but the staff was still very friendly. We had an amazing time there! And the treatment after my kid and I had to stay there while the rest of our family was leaving home was simply great!
We are definitely going back there!More