There’s certainly no shortage of pools at the beachside Hotel Atlantica Portobello Royal – it’s got 14 of them.
From the outside, this hotel feels like a Mediterranean village, all low-rise, terracotta buildings. Bedrooms are getting a makeover for summer 2016, when we’ll also be unveiling luxurious new rooms with private pools.
You’re a stone’s throw from the sandy beach, which has views to neighbouring Nissyros. And it’s a five-minute drive to Kardamena’s restaurants and shops.
TripAdvisor Traveller Rating
Based On 1823 reviews
- Official Rating
Holidays in premium hotels
- 4T and 5T hotels
- Minimum 4/5 Trip Advisor score
- Luxury properties
- 20kg luggage allowance on Thomson Airways
Honeymooners receive sparkling wine and fruit in the room upon arrival and free room upgrade, subject to availability
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner in the main restaurant. Lunch is also on offer in the Mediterranean restaurant and Greek taverna, and dinner is also on offer in the Italian and Asian restaurants. Picnics for days out. Unlimited local and selected imported alcoholic and non-alcoholic beverages and hot drinks. Tea and coffee. Snacks, ice-cream and biscuits.
Facilities ► View all
Ambrosia main buffet restaurant
For breakfast, lunch and dinner - dining on the terrace with views of the pool. Late breakfast is on offer 10am-11am. Just to let you know there's a dress code here, men are asked to wear full length trousers for dinner.
13 outdoor pools
There are sunbeds with parasols dotted around the 13 saltwater pools, a large sun terrace and pool towels to use.
Albatross beach bar
A selection of alcoholic and non-alcoholic drinks. Snacks can be asked for here from 11.30 and stop at 17.30. Branded drinks and spirits may have an extra charge and won't be within the All Inclusive package.
Rooms ► View all
Double Room with Garden View and Balcony or Terrace
These double rooms are a great base for exploring the local area, and they come with either a balcony or a terrace overlooking a view of the garden. They include an extra bed, bath and shower, air-conditioning.
Royal Suite with Limited Sea View, Partition and Balcony or Terrace
Overlooking a partial sea view, your royal suite includes either a balcony or terrace, and your own lounge. You'll also get 2 sofa beds, minibar, bath and shower, and air-conditioning.
TripAdvisor Reviews Show more reviews »
The Earth moved during our stay
We first stayed at the Portobello Royal June 2015 and enjoyed the experience so much we just had to return. This time, we had little choice of accommodation as we booked quite late so we had a Deluxe Double with Sea View and Terrace though we would have preferred one of their Suites, however we were not disappointed as had a view to die for. As for the accommodation, the room was spacious but décor was quite dull and could benefit from a more modern appearance and the bathroom had a bath with over bath shower but was reasonably spacious, again some modernisation would benefit. Drawer space was limited, however overall, the room was for sleeping in and with such views all round, time in the room was a waste of the delights of the location. We did see a room in a newly built block which had a far more updated feel and appearance and a bathroom which had a walk in shower - a vast improvement. Eating at the Royal is varied and very enjoyable, with five restaurants to choose from there is plenty of variety. Evening dining consists of the main Buffet Restaurant with various themed nights (Greek, Italian, French) , an Asian Restaurant (our favourite) with a fixed menu but waiter service and an Italian Restaurant with a good variety of Pasta's, Fish, Meat and Salads. For Lunch, the main Buffet Restaurant is available with a Mediterranean and Greek Restaurant as an alternative. All Restaurants with exception of the Main have to be booked 24 hours in advance via Reception (no charge). At this point I have to say that without exception, the staff throughout the hotel were always courteous, smiling and ready to help and in the main Restaurant have to highlight two waitresses, Rada and Anna who always made us feel very special and I believe this was true of everyone they served. As mentioned earlier, the view from our Terrace was exceptional, this was also the case throughout the Hotel, on an evening after dinner we generally had drinks on the upper Terrace near the main reception. This area was served by two waiters, Stavroula and George. Both worked tirelessly from early evening till after the bar closed at 1pm, again with smiles on their faces. The views from this Terrace looked out to the Aegean with the Island of Nisiros which is a live volcano and some smaller Islands surrounding it, this was also the route of the Flight Path for the approach to KOS Airport which provided interest and noise as the aircraft flew directly overhead at only a few hundred feet. Also through the day and throughout the night the Pool Bar was available with branded drinks as standard and again delightful views to drink in. Entertainment at the Hotel was not top class but adequate with singers on the terrace and varied acts (generally the Hotel Animation Team ) in the Amphitheatre which was shared with the sister Hotel, Portobello Beach. When you see photos of the Royal, you will undoubtedly see splendid views with plenty of Salt Water Swimming Pools, in all there are 13 Salt and 1 Chlorine Pool so there was usually plenty of space in the Pools and most of the time plenty of Sunbeds with Shade. The Hotel also has a Watersports Centre where Pedallo's and Kayaks can be used free of charge. The Beach is fine sand and with plenty of Sunbeds and Shade you can enjoy the Aegean Ocean at its best. Overall, the Hotel does not disappoint, however prior to our visit I Emailed reception to book the Asian Restaurant for the evening after our arrival stating that it was for out 49th Wedding Anniversary, the Restaurant was duly booked but have to confess disappointment that there was no recognition of our special day for the meal, however there was certainly a surprise later that night when the Earthquake struck at 1:30 in the morning, very severe and lasted just over 20 seconds but the Hotel survived which was more than can be said for parts of Kos Town. Would we return ? Without a doubt - YESMore
David C, 186411
Another Great Holiday
So we visited this hotel at the end of July as we have been there on numerous occasions.We were given the rooms we requested and had a very warm welcome from reception who welcomed us back with a handshake.We arrived an hour and a half late due to the flight being delayed at Gatwick the pilot said it was because he was held up on the M25! This meant that we missed dinner but some rolls had been placed in the fridge for us.The hotel was as lovely as ever and the staff were all polite and friendly.As repeaters they did not ask us for the deposit for pool towels and I thought this was a nice gesture.The fridge had water provided daily but you can top up water bottles at the bars if needed although to be honest there is no shortage of drinks.We booked the Asian restaurant this time and found it to be of good standard.We also had lunch at the Mediterranean which although nice it was very hot there and the food choice was slightly limited.Having said that it was a nice change.The Geletera which opens at midday provides good milk shakes and ice cream as well as help yourself soft drinks and they do serve alcohol but you need to que for this but this does mean that you don't have to visit the beach bar or pool bar for drinks.The hotels main restaurant now has two servings for dinner one at 7 to 7.40 and the next at 8 to 9.30. This does not mean if you go to the 7 o'clock you have to leave at 7.40 it just means that they don't admit you between 7.40 and 8. This gives them time to clear more tables and get better sorted.I was a bit sceptical of this new system but actually it works very well.A couple of other changes were the dress code for gentlemen.In the past gentlemen had to wear long trousers to dinner they have now down graded this to supposedly tailored shorts.However a lot of men wore cargo shorts sandals etc and whilst I can appreciate it's hot in the summer the restaurant is air conditioned and outside the temperature is fine so I did feel this was not necessary and in a way has spoilt the ambience.The hotel provides evening entertainment at the Ampi Theatre and although I didn't go this year I was told this was very poor.The singer in the lobby bar was off key most nights but to be honest this didn't bother us.One other thing which I didn't feel was good was the playing of loud music some mornings at around half 10 entitled good morning good morning.This smacked of Butlins! and we didnt understand who on earth sanctioned this.I have to say though the few negatives are by far out weighed by the positives here and we did have a great holiday.The water sports are very good and seem to be very safe.We will be visiting this hotel again but hopefully the entertainment will improve and the dress code reinstated.This is a great hotel and with a few tweeks could be outstanding.More
Great hotel, lots of positives
Our first visit to this hotel, and prior to the visit there had been some negative reviews about pool parties - rest assured this has been resolved and normal service resumed. Most people you speak to seem to have been there before, many occasions for some, which tells you all you need to know really. Location wise, there isn't much around the hotel and Kardemena the local town isn't great in truth - but the hotel complex is large and for most people they would have no reason to leave as everything is catered for. Our room was nice - some minor issues but nothing that spoilt our enjoyment. Most rooms are next to a pool which is great, just open your doors and there is a pool outside. There are plenty of sun loungers, and towels can be obtained from the hotel for a 10 euro deposit, and you can change them daily. The staff are really pleasant and helpful - special mentions for Fay in the main restaurant and George and Stavroulous (?) in the lobby bar who were great for our whole stay. The food was the best I have had at any all inclusive resort - plenty of variety - and even for my slightly fussy son, he found something everyday that he enjoyed. We ate at the Italian on two evenings, basic Italian nothing fancy, but tasty all the same. The Mediterranean restaurant was the only negative for us - didn't enjoy it at all - but to be fair lots around us had their plates piled high, so maybe it was just us. Book all but the main restaurant 24 hrs in advance. Entertainment on the terrace in the lobby bar was pretty much the same every night - wasn't always great, but not terrible either - pretty standard stuff. However the entertainment in the Amphitheatre after the children's show (which they seem to enjoy) was desperate - supposedly a comedy show, awful for many reasons! Water park is cheap and a couple of minutes walk from the hotel - good for 1/2 day maybe but that's all, but for the price (12 euros for an adult) it is worth a look. We tried scuba diving - there was a taster session in one of the pools and then they picked us up and we did a half day out on a lovely boat for about 55 euros each - well worth doing this and good value we thought, and the staff were really patient and friendly. Water sports at the beach also something worth trying - not badly priced and felt safe. Overall I cant speak highly enough of the hotel and its staff, and we hope to returnMore
Tony W, 186402
Its still awesome, looking forward to coming back
This is our fourth visit and we plan to come back next year. There's something about this hotel that we can't put our fingers on; we just find that we can relax and switch off really quickly. We chose a room with sea view (544) and it didn't disappoint with unobstructed views across the hotel, sea and islands in the distance. Room was a good size with an extra bed that we didn't need, the aircon struggled all week to keep the temperature anything close to acceptable. the fridge was restocked everyday with pop but no beer. The main restaurant gave a very good choice of hot and cold food; it's just a pity other guests make the dining experience less enjoyable. Beach bar is great.Very impressed that Karina recognised us from previous years and made us very welcome each and every time we visited. The main bar is a great place to sit out in the evening. I have no idea how the bar staff keep going for hours, remember your drinks and keep that smile going. The Italian singer Lu was good and really enjoyed herself, the same couldn't be said for the other singer with guitar player and the sax man, very boring. Needless to say we'll be back, I don't think the new pool rooms are worth the extra money as there are 13 pools in the hotel and none of them are particularly busy. The view of the road would also put me off.More
Value for money
At the moment we're staying in a familiesuite at this lovely hotel. Rooms are very nice and clean, staff is working hard, but they are still friendly. Nice small restaurants for lunch and dinner, the buffet restaurant has a large choice, with specials based on various themes. The pools are filled with 'salty' water, but you can hardly notice this. We'll be back here! Kind regards, Maureen VerdegaalMore
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