There’s certainly no shortage of pools at the beachside Hotel Atlantica Portobello Royal – it’s got 14 of them.
From the outside, this hotel feels like a Mediterranean village, all low-rise, terracotta buildings. Bedrooms are getting a makeover for summer 2016, when we’ll also be unveiling luxurious new rooms with private pools.
You’re a stone’s throw from the sandy beach, which has views to neighbouring Nissyros. And it’s a five-minute drive to Kardamena’s restaurants and shops.
Honeymooners receive sparkling wine and fruit in the room upon arrival and free room upgrade, subject to availability
Food & Drink
Buffet breakfast, lunch and dinner in the main restaurant. Lunch is also on offer in the Mediterranean restaurant and Greek taverna, and dinner is also on offer in the Italian and Asian restaurants. Picnics for days out.
Unlimited local and selected imported alcoholic and non-alcoholic beverages and hot drinks. Tea and coffee.
Snacks, ice-cream and biscuits.
For breakfast, lunch and dinner - dining on the terrace with views of the pool. Late breakfast is on offer 10am-11am. Just to let you know there's a dress code here, men are asked to wear full length trousers for dinner.
A selection of alcoholic and non-alcoholic drinks. Snacks can be asked for here from 11.30 and stop at 17.30. Branded drinks and spirits may have an extra charge and won't be within the All Inclusive package.
Travelife Gold is awarded to hotels that demonstrate industry-leading sustainability practice. In other words, properties that are both greener and fairer to the environment, their employees and local communities.
Actually at the hotel at time off writing review,excellent food with lots to choose from even for fussy eaters!! The staff are so helpful,friendly and can't do enough for you.My birthday is today and they gave me a cake and champagne amazing people.
The hotel is so clean and maids came round twice a day to make the beds up.
Only thing I would say the pools are ever so cold and maybe more entertainment is needed during the day time for people with young families.More
Beautiful location, great Hotel.
We arrived here at around 1:00am so to be greeted with a champagne reception was a really nice touch. The first room we had was a suite (room 163) which had a balcony that over looked the whole resort, stunning views!!!! After asking to upgrade to room with a private pool we were shown to room 807 again and I must stress like the rest of the resort is immaculately presented. Over looking the beach with sea views, So worth the extra cost even if to relax at the end of the day with a dip to cool down. Food in the main buffet area was very good, with the dishes changing daily along with fresh salad, fruit, bread etc, also a worthwhile mention would be the guy in the corner making pizza in a stone oven, wow, traditional thin base Italian pizza which was so so good, up there with some of the best pizza I have eaten. Evening entertainment was ok at best and the only reason this review did not have a five star rating, maybe some people would find the shows funny but personally not to my taste, some of the music up in the main lobby bar was better but still found it a little boring in the evening, unless you like getting drunk and playing cards!!!!! The water park was a good addition to the resort, you still have to pay but get in at a discounted rate and being out of the way from the rest of the hotels in the area it's not to busy so your not spending your day queuing.
To summarise, would I come back yes, the staff were unbelievable, attending to your every need. Great location that's absolutely beautiful, the hotel has a brand new look to it, nothing old and tatty, the food was great, good weather with a relatively low humidity level. More
Best Holiday Yet!
Just returned from a sunny 10 day holiday at this amazing hotel and we are already planning our next holiday here next May!
First impressions of this hotel were fantastic. The lobby is stunning and we knew right then that we had made a good choice. Then we noticed the view. Wow! The hotel is right on the beach front overlooking the beautiful island of Nisyros and it's a view you could never tire of. The entire hotel is spotless, no rubbish or dirt anywhere - you can tell each member of staff take great pride in their work and hotel. The hotel complex is beautiful to look at and each apartment block is a nice bright colour (unlike all the blocks in the hotel next door, which are all brown and a bit dull)
Steps - Yes, there are steps, but it takes around 5/10 minutes to walk from 1 end of the complex to the other and isn't tiring. (But if you're worried about the walk, I'm sure if you called ahead of your visit, the staff on reception would find a room either close to the main restaurant and lobby, or even central to the complex so nowhere is too far to walk)
Airplanes - A number of reviews mention the airplanes. Yes, they do come quite low, but it's a novelty and something a lot of people enjoy. They're NOT every 10 minutes as some reviews suggest and they're NOT loud enough to wake you at night, so I wouldn't worry.
Pools - There are a lot of pools spread throughout the complex, which was great, but none of them are heated. It would have been nice to have a few heated pools, but it wasn't a major issue for us and you quickly get use to the temperature. There were plenty of people (including kids) throughout our holiday making use of the pools, so they're not cold enough to stop people using them.
Beach - Even though the beach was always busy, you didn't feel crowded or that you had to fight for a sunbed. Has beautiful views across to Nisyros. Very peaceful but water sports and pedalos are an option too. The sand itself wasn't the best, a bit rocky in places and with seaweed washed ashore, it didn't feel as though it had been properly maintained, but this could be because it's the very start of the season. Didn't bother us too much as we were there to sunbathe. The beach bar is not too far, a handy spot for a drink.
Entertainment - Other reviews have mentioned a lack of entertainment. Throughout the holiday we were asked to join in various activities including table tennis, beach volleyball, yoga and water aerobics. We didn't take part in any of the activities, but they looked fun and those partaking were obviously enjoying themselves. We can't comment on the evening entertainment but we found the different bars and films we had downloaded onto our tablet more than enough. We also booked a few excursions so we were more than happy.
There are a number of different rooms to choose from but all are clean, well maintained and have either a balcony or little terrace . We chose a basic room which was near the Italian restaurant and the gelataria (perfect!) and we loved the location. There was a mini fridge in the room with bottled water each day. We also had a few cans of fizzy drinks put in there twice during our holiday, which was great. Bedding and towels can be changed every day if you wish which was a nice touch. The room was slightly dated (we still liked it) but there are more modern rooms to book. We had a look at a few whilst we were there in preparation for our holiday next year. They're stunning and definitely worth the extra money.
The staff at this hotel are by far the friendliest we've seen on our holidays in Greece. It was clear that everyone enjoyed their work and were so polite and helpful. The majority of the staff spoke very good English too, which was great. A special mention to 'Apo' at the pool bar who was very chatty and friendly who clearly loves his job and colleagues.
Food & Drink:
There are 5 restaurants at the hotel, so you're never stuck for choice and the food was truly delicious! The restaurants are buffet style (except for the Asian) but there are plenty of staff clearing plates and taking drink orders. You also will need to book the restaurants 1 day in advance (except for the main restaurant) and I advise you do as they are all brilliant, each one having something different to offer. Try to plan your holiday so you eat at each restaurant at least once, you won't regret it. (I noticed there weren't many pictures of the food, so I've uploaded quite a few.)
Main Restaurant - Open for breakfast, lunch, dinner and even midnight snacks, this is the largest restaurant, it's also the busiest, but has a lot more choice than the others. There's also an option to sit inside or outside. The breakfasts were delicious! So much choice: bacon, fried eggs, scrambled eggs, poached eggs, omelettes, baked beans, hash browns, mushrooms, fried bread, grilled tomatoes. There was a selection of fruit, fresh and dried, yoghurts, cereal, a crepe station, salad bar, plenty of warm pastries and breads (including a little toaster), different juices, a range of tea bags and fresh coffee. Lunch and dinner were fairly similar, but again, great choice. There is an amazing salad bar, different soups (served with bread and garnishes) freshly made pizza and delicious chips (I know you don't go to Greece for pizza and chips, but they were delicious) pasta with different sauces, meats served with different sauces, moussaka, prawn dishes, muscles, lamb, rice dishes, potatoes, vegetables, stuffed peppers, stuffed tomatoes and the list goes on. Plenty of options (even the kids will love it)
Asian - Open for dinner only, this is the only non-buffet restaurant in the hotel. There is a different set menu each night, each providing prawn crackers, a different soup, chicken wings, spring rolls, wontons, salad, a choice of 2 meats in a different sauce each night, served with a tasty rice and different deep fried fruit (we had pineapple and banana) with icecream and a sauce. The restaurant is lovely inside, the staff friendly and food served at a nice pace. Would recommend trying this at least once.
Italian - Only open for dinner, this restaurant overlooks (and even sits above) one of the pools and looks beautiful lit up at night. The food here is less varied than the main restaurant, but is delicious! The highlight being the fresh pasta station, choosing a type of pasta and a sauce and having the chef cook it in front of you (tortellini carbonara was a definite favourite). There is also soup, a salad bar, pizza and a selection of other dishes and the best desserts out of all the restaurants.
Greek & Mediterranean - Only open for lunch (and weather permitting) both the Greek and the Mediterranean restaurants are on the beach front and get a lovely view of the sea. Both are great for a change of scenery and for a more laid back lunch. The food was delicious with a salad bar in each and a great selection of dishes you don't see in the other restaurants. The desserts aren't as varied as the other restaurants, but that is my only criticism.
Gelataria - This was definitely a highlight for me as I love icecream and the gelataria was only a few steps away from our room. Here you have a choice of vanilla, chocolate, strawberry, banana (my favourite) and pistachio icecream, served in a cone or tub, or even as a milkshake (chocolate with baileys was a personal favourite) and a choice of sauces and toppings. Hot and cold drinks are served here too, including beer. You must try at least once!
Pool Bar - This was our favourite bar, with the main restaurant and pool to one side and the beautiful view of Nisyros to the other. It was always busy, but not difficult to find a table. Drinks were delicious and all the staff were very friendly and would make drinks that were not on the menu. Cocktails were fantastic, as was the sparking wine and the Bailey's hot chocolate. Surrounded by beautiful flowers, the pool bar was a peaceful spot to spend the evening.
Beach Bar - Situated on the beach (as you would expect) tucked away next to the Mediterranean restaurant, the beach bar was a very handy spot for drinks if you're spending the day on the beach
Lobby Bar - Great bar for when the temperature drops. Always busy but always a table or comfy sofas free. Nice relaxed atmosphere. They had entertainment for the kids one night but didn't find it too loud and could still enjoy the evening.
Fantastic hotel. Definitely worth it's 5 star status. Loved it so much we're planning next year's visit already!
(Special mention to our thomson rep Daisy! New to her job but could have fooled us)
Nice, but definitely not 5 star.
The hotel looks very impressive, the pools are excellent and the service is very friendly. Unfortunately this is nowhere near a 5 star hotel. The rooms are poorly finished, with cables evident, some have been cut and are left showing( we found out this was to stop the air con cutting out when the patio doors were open).
There is insufficient storage for what was called a family room. The aircon was very dated and the room divider stopped any cool air from reaching the double bed whilst the 2 single beds froze
"3" restaurants. 2 of which are buffet and 1 is table service but has no menu, take it or leave it??? having said that the main buffet was very good for a buffet.
only local drinks available at the 1 bar near the main pool with no table or lounger service and the snacks served were of poor quality and choice. there was a beach bar also but nothing special. The pools were first rate and salt water which is fantastic but they suffered from the usual towel blocking even though the hotel allegedly ran a no reserving sunbeds policy(until 0600 then it was every man for himself)
wifi was available in the main reception but was hit and miss and not very fast when it was running.
tennis court was ok but the equipment being loaned was terrible and not fit for a game.
overall i would be very happy to stay here if it wasn't hugely misrepresented. 4 and 5 star hotels have much more in the way of facilities and quality on offer. certain services were only there to tick a box and were not fit for purpose(i.e. tennis court, little for kids aged 10 to do) give it a 3+ rating or maybe a 4 at a push and this would be a good holiday although i would not have a 'family' room again.More
The friendliest place on earth
Firstly when arriving at the hotel, it looks small from the front. Then, the reception. You open up to a grand, windowed area with a small reception desk & a view to die for over the Aegean Sea.
Once in the grounds of the hotel, we instantly realised what a great decision we'd made. The whole presentation of the place is just unbeatable. I have never seen a premises kept to such a high standard. The pools had no bugs in them, any dust was swept away & the gardens were beautiful, to complement the amazing view you have from nearly everywhere with in the Porto Bello Royal.
The big point that I cannot stress enough (have even badgered Atlantica with Tweets), is the staff here. They are unbelievably good. Nothing was too hard, they made a constant & genuine effort to ensure you feel treasured as a guest. Even though, I presume, most are Greek, they spoke the clearest of English. They were clean, well presented, happy & most of all catered for your every need.
I would have no hesitation at all to booking this hotel again.
List of cons; (being picky!)
Had to ask for WiFi code, no card in room & occasionally dropped.
Air-Con in room near enough impossible to work.
Safe only bolted on with two small screws to wardrobe.
No plastics recycling in rooms.
Needed far more bottled water, the water in restaurants has a funny taste imo.More