Free bottle of wine and mineral water for all guests on arrival, plus sparkling wine on arrival for honeymooners.
Food & Drink
Buffet breakfast and dinner.
Buffet breakfast, lunch and dinner.
Local and some international alcoholic and non-alcoholic drinks 10.00-24.00.Tea and coffee 16.00-18.00, and selected minibar drinks.
Snacks 10.30-12.00 and 14.30-16.00. Cakes 16.00-18.00 and ice-cream.
Superior twin room with sea view sleeps 2, with a mini Hi-Fi, CD player, kettle, bathrobes, slippers and pillow menu. Minibar at a charge. You also receive Mythica benefits, such as express check-in, wine, fresh fruit, sweets and flowers in the room on arrival, daily newspaper, concierge service, a hotel gift and the option of Continental breakfast in your room.
Have just returned 2 days ago from this hotel. Our room was very clean,serviced every day and had everything we needed including slippers and bath robes. I travelled with a friend and we had the all inclusive package. The food was excellent always something different each day. Drinks were waiter served with proper brands. The pool areas are small but this hotel is set up for the beach which is excellent. My only negative comment would be that the all inclusive does not include any drinks on the beach, not even water and the afternoon cakes are not all inclusive either. However the gala dinner night of 5 courses of excellent food and the Thomson champagne cocktail evening were nice touches. Would definitely stay here again if I returned to Crete. Good location for shops and feels very safe if you are travelling as two ladies or aloneMore
Accommodation clean and modern. Fridge/icebox, teamaking facilities and safe all included in room. Aircon quiet and effective.
Staff - exceptional - couldn't have been friendlier or more helpful. We've stayed in quite a few hotels and have never come across staff like this before - well done to the management for their motivation.
Beach straight across the road was clean, sunbeds and umbrellas provided, together with beach towels. Sea was very clean.
Food was fantastic - really good selection of quality meals.More
TrickyRicky_Mchr, Aberdeen, United Kingdom
We stayed here for a week in September in a deluxe room with mythica benefits . Well worth it . Lovely room and service . Good location for resort and lovely sandy beach . Delicious food and drinks reasonably priced . The pool is quite small but with such a great beach why stay at the pool. The area is not as picturesque as the Elounda village but better located for visiting shops and bars if you want to go out and about . The hotel staff all very friendly and helpful More
Debbie S, London, United Kingdom
Very good hotel and thoroughly recommended
Staff were very welcoming and friendly, nothing was too much trouble.
The sandy beach is 20 meters across the road, directly in front of the hotel. The road was busy at certain times but not noisy or any inconvenience to us as some other reviewers have suggested.
The hotel has six floors, levels five and six being the deluxe suites.
We booked a "limited sea view" through Thomson. Ours was on the third floor, on the side street. Because room 331 was at the far end of the row we had a bigger balcony than others and I would say that the view of the beach was very good, so no complaints.
The room was clean, tidy and spacious. Plenty of drawer and wardrobe space. The extremely hot water never seemed to run out and shower pressure was fine. Additional beach towels are also provided which can be swapped out on the beach. Small mini bar with freezer compartment, which was useful and a safe included at no extra charge. Kettle is also supplied with tea and coffee.
Not too many spare mains plugs in our room. Take a UK 4 way gang and use with one euro adapter. Twin beds, not a double.
Air con. Probably the best I have come across. Quiet and efficient.
One minor grip. Hotel doesn't supply flannels. No idea why this would be. I am sure management will read this with an explanation but as this hotel has five stars on its own front door I don't see why this is not standard. Workaround was to borrow a clean one from the reception toilet but when left in our room, the maid would take it away. Seems a strange policy.
Noise. There wasn't any. I am a very light sleeper and I dread discovering what kind of noise levels I will find in my holiday hotel. For Europe/ Mediterranean this is the quietest hotel I have stayed in. Yes, there is a bit of light traffic late at night and early morning but nothing too disturbing. I didn't even see a karaoke bar all holiday = bliss.
The hotel runs a programme of evening entertainment which is of a higher standard in reflection
with the quality of the hotel. Greek dancing, Brazilian night, singing duo's - all done in the best possible taste and again, no noise after 22:30 that I ever detected.
The food was extremely good. Greek cuisine is the order of the day but there is such a huge variety of choice I defy even the fussiest eater to go hungry here. There is also a very nice Al a Carte restaurant. If you are half board you will get €12 per person off the menu bill but you need to book in advance.
We pre-booked a late checkout through Thomson. Twenty four hours prior, we had to confirm with reception that we could keep the same room, which we did. However, I would have been angry if we had been asked to move rooms on our last day – that’s not my idea of a late check pout at all. Again, with five stars on the front door, there should not be any logistical issue for this. At the end of the day it’s a service you have paid extra for.
There is a super market in the side street opposite the hotel where you can get most items. A Carrefour is opposite the main bus station.
Catching the bus is fun but a bit chaotic. The best chance of getting a seat is to go to the bus station rather than attempt from the nearest stop. Hotel reception can provide a timetable. We caught a taxi from hotel to bus station at about €5, it saves a thirty minute walk. Heraklion is about eighty minutes, Chania just over an hour.
If you do go out early I think the hotel will give provide a takeaway breakfast.
Rethymnon old town is about fifteen minute walk from the hotel. No pressure or hassle from shopkeepers
We did two trips: 4x4 adventure with Thomson, which was a good day out. Safe and competent drivers, very good English and nothing too reckless. It's OK for grandma too!
Other trip was to Samaria gorge (easy) booked directly with Klados travel (300 meters along sea front towards town). A long day, but enjoyable. After driving to the south coast you catch a ferry for about an hour to get you to the gorge. Then you have about four hours to explore the gorge. You really do need enclosed footwear for this. Then ferry and coach back.
My traveller profile: Experienced global business and holiday traveller.More
b10yth, London, United Kingdom
Lovely rooms plus excellent food and service
This was the second time we had been to this lovely hotel. It is in a very convenient location for the beach (just across the road), the town itself with its wonderful array of alleyways and shops and, of course, the Haagen Dazs cafe.
The rooms are good apart from at the back of the hotel if you are near the laundry room as we were for a couple of nights -very noisy until 4 am in the morning. the staff were very helpful in moving us to another room.
Facilities are good and the food is excellent. However, it does tend to be a little bland despite the excellent choice available. We found the Noodle Bar next door a good alternative for a more spicy hit for a change.
All in all, a very enjoyable stay; the staff were very welcoming and the Thompson deal is a very good one - their rep was brilliant.More
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