Free bottle of wine and mineral water for all guests on arrival, plus sparkling wine on arrival for honeymooners.
Food & Drink
Buffet breakfast, lunch and dinner.
Local and some international alcoholic and non-alcoholic drinks 10.00-24.00.Tea and coffee 16.00-18.00, and selected minibar drinks.
Snacks 10.30-12.00 and 14.30-16.00. Cakes 16.00-18.00 and ice-cream.
These twin rooms offer a neutral décor with splashes of tranquil colours. There’s room for up to 3 with 1 extra bed in the bedroom. Outside you’ll find a balcony which is ideal for the sea view. Rooms come furnished with a minibar and Wi-Fi.
These deluxe double rooms for 2 people, feature a stylish décor with luxurious furnishings and a chic colour scheme. Outside you’ll find a balcony which is ideal for the room’s sea view. There’s also access to Wi-Fi to help keep you connected. For added luxury, these rooms also come furnished with a Jacuzzi®. Deluxe rooms come with extras including pillow menu and mini Hi-Fi plus Mythica benefits including express check-in, wine, fresh fruits, sweets and flowers in room on arrival, daily newspaper, concierge service, option of Continental breakfast in room and hotel gift.
Travelife Gold is awarded to hotels that demonstrate industry-leading sustainability practice. In other words, properties that are both greener and fairer to the environment, their employees and local communities.
This is an excellent hotel in a great location it's a fifteen minute stroll along the seafront to the old town. The food is plentiful and of excellent quality. There is lots of choice and plenty of fresh fruit at mealtimes. We got a really good deal on this hotel with Thomson and we had every intention of eating out more in the evenings as we usually get a bit bored with hotel food. The food her has been so good that we have eaten in the hotel most nights. We paid extra for a sea view room and we are right at the front of the hotel looking directly at the sea. I would recommend you do this as some rooms face the road. The room we have is a twin with sea view which is perfectly OK for us (322.) It is cleaned daily by the maid and towels are changed daily. I believe that there are more luxurious rooms if you want to pay extra for them, we are out and about all day so I don't think it is worth it for us. There is quite a busy road in front of the hotel between us and the beach but it's not noisy in our room. There are lots of sunbeds on the beach and around the pool, always plenty spare and we can always find one. We do not reserve ours and only like to sit for a couple of hours in the afternoon. Staff are always helpful and friendly. Aquila have more sites on Crete and I will most likely visit the one in Elouda in the futureMore
New upgraded rooms, fantastic service and a wonderful hotel
Have visited the hotel many times, this is a hotel that knows how to give their guests a unique, warm welcome and great holiday.
Its location close to beach and town, making it an excellent choice for those who want to sunbathe and for those who want to go shopping, crowds, concerts and action in the city.
The food at the hotel is almost too good, it is easy to eat more than you need!!!!! On Mondays, the hotel organizes a big barbeque with all Greek specialties - recommended.
Daily guests can watch different shows (acrobats, dancers or synchronized swimmers), live music is playing in the Outdoor Restaurant, where meals are of the highest quality.
The bar has skilled bartender and barista, coffee and drinks of all varieties offered. Staff in the dining room is particularly attentive and helpful, they also speak excellent English.
The hotel has staff that really cares about guests' well-being
This year the hotel had new and upgraded rooms. Delicate bright colors and new furniture in a minimalist design. The view and the hotel's atmosphere is luckily still the same.More
Brit G, 190511
Don't book through Thomson!
This is a lovely hotel and the staff are very friendly, the cleaning services the best I've ever experienced. The only disappointment was that I booked through Thomson...they said I'd have a limited seaview room with a jacuzzi... Wow, I thought, that's unusual! On arrival however, our room did not have a jacuzzi. The hotel reception informed us that there aren't any limited sea view rooms with a jacuzzi! Neither the Thomson rep nor the agent we booked through were able to sort it out so I complained on my return home expecting to be compensated...Do you think Â£56.97 covers it? I definitely don't!!! Won't be booking through Thomson again! More
Probably the best AI hotel I have visited but....
We have visited 10+ all inclusive hotels all over Europe and after just returning from Aquila Porto in Rethymnon I think this just finds itself in the number 1 position.
The hotels location is ideal minutes away from the delights of the bustling town centre and harbour then with its own partitioned sandy beach section across the road our first impressions of the surrounding environment were very pleasing especially when experiencing the trip from Chania airport where you see how much the island has been affected by the recession with the number of construction projects part completed.
The hotel complex is surprisingly small, I was expecting something bigger, the pool areas are fairly restricted but this was fine for just the two of us.
We found the hotel provided first class service from start to finish, the cleanliness in both the communal areas and rooms will not disappoint and the quality of food with non stop waitress service is exceptional. The a la carte option was available whenever booked in advance and in my opinion, the quality may not be quite 5* restaurant standard but for an AI hotel the choice, presentation and taste was impressive and very enjoyable. The hotel also arranged themed evening meals and the BBQ night was superb, you will see an enormous effort and hard work from the hotel staff to stage the event.
Regular entertainment was provided every evening, we experienced the odd show which was fair but preferred to either sit in the outside bar watching the world pass by or head out for a change of scene. A handful of daytime activities for adults were available but nothing dedicated for children if you are thinking of bringing a young family, the lack of youngsters energy running around causing headaches for parents would have been an enjoyable detraction for me but suspect this is not desirable for the complex.
Negatives - Nothing major but....
- WiFi (come on, most of us use it even on our hols..) It's OK first thing in the morning but signal strength gets very poor mid afternoon/evening.
- A pint glass (I know I should complain about something serious) but the AI option is restricted to small glass of beer one at a time when you return from a hard day sunbathing, pints are not available ... surely there is a European law against this!
Final point to make again is for the hard working staff, I'm convinced they don't sleep and just work 24 hours a day throughout the season, Maria at the captain's bar always welcomes you with a smile and having a great selection of cocktails and branded drinks on the AI list she was a regular visitor to our table, thankfully the waitress ordering by room number system is so much better than the previous and dreaded coloured wrist ban method we have previously had to put up with...More
Lovely staff. A few early season glitches
We stayed here on an All Inclusive basis from 5th-12th May. On arrival we were told there was a small buffet available. We had arrived at 11pm having last eaten in the airport at lunchtime. The small buffet was indeed that. Tomato soup and bread sticks. A little disappointing to be honest.
Our room was on the first floor. It was clean but there were a few issues. There was a long, narrow window next to the bed with no curtain. I could see people walking about in the apartments opposite whilst sat in bed. We asked for a curtain and this was provided the same day of asking.
Wifi was sporadic. If you need a signal the best place is the lobby. I struggled in the room and in the cafe
We had a fridge with drinks in as part of our package. Unfortunately no bottle opener was provided. We had no headboard, one appeared during our stay. There was one chair in the room and a small table. No furniture at all on the balcony and as there were two of us it was useless taking the one chair that was inside to use instead. Hence we could not use the balcony. We had taped up electrical wires on the wall and no mirror apart from in the bathroom.
There were two bedside sets of drawers. Unfortunately in order to open the drawers you had to pull them away from the wall, put your hand down the back and push the drawers from behind. They need handles! Also, once the headboard appeared it was impossible to use one bedside drawer set as the room wasn't square and the gap to the front of the drawers was narrower than the drawers themselves. They arent easy to move as they are heavy.
Our room didn't lock from the inside and we did not have a do not disturb sign. We did end up with the maid in our room one day whilst we were getting showered and changed.
The public areas were clean, the staff lovely. Bar service we found a little slow. The pool was nice but freezing. Hopefully in high season it will warm up a bit,
Food was consistently good. We avoided the busiest times, especially at breakfast as there was a queue for tables a few times as we left the dining room.
A dinner in the a la carte was offered once during our stay but the menu was all fish and seafood which neither of us are fans of so we chose to opt out.
The location is good. We only used transport once to go on the hop on hop off bus as we wanted to go to the gorge and other places too far to walk. We visited the old town daily, on foot and went round the fortress. All is in easy walking distance.
On the whole we had a good time. I was a little disappointed with the blandness of the room which lacked something. I've travelled to Greece many times, normally in self catering apartments. The room to be honest was on par. I expected it to be a higher standard as the hotel is advertised this way. I realise you go on holiday to see a place not sit in the room. It did not spoil the holiday.More