The first Sensatori property is well-versed in the art of indulgence. Everything from meals to spa treatments are served with a touch of classic, Greek style.
As the first Sensatori resort, this place paved the way for all the others. The luxurious rooms here range from doubles to family rooms and suites, and most are available with sea views, private pools or swim-up entrances.
Where Sensatori Resort Crete really excels is in the entertainment. It’s the best you’ll find at any TUI hotel, spanning adults-only comedy nights, shows with West End sparkle, and laid-back live music.
There are seven stylish restaurants showcasing the A to Z of dishes, from stone-grilled steak to Thai delicacies. For children, new wave play comes courtesy of the Crazy Kitchen, Silly Science Lab and water-soaking Sprayground. Read more ››
TripAdvisor Traveller Rating
Based On 3170 reviews
- Official Rating
- Floors: 2, 3 or 4
Luxury holidays designed to fuel the senses
- Standout pool scenes
- At least 4 restaurants
- Great sports line-ups
- Industry leading children's facilities
- Top entertainment
- World-class spas
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Breakfast is served in the buffet restaurant, and an adults-only breakfast is available in the Red Saffron Tavern. Lunch is served in the Tex Mex and the buffet restaurant. Dinner is served in the buffet restaurant, Tex Mex, Red Saffron Tavern and Five Flavour Thai Oriental restaurant. Branded alcoholic and non-alcoholic drinks by the glass in all bars in between meals. Draught beer, house wine, soft drinks with meals in the buffet restaurant, Tex Mex, Five Flavour Thai and Red Saffron Tavern. Snacks are served in the Tex Mex restaurant.
Sensatori Crete offers Full Board Plus with buffet breakfast, lunch and dinner.
Facilities ► View all
2 adults-only outdoor pools
Complete with in-pool loungers and a sun-terrace lined by sunloungers and parasols.
For breakfast, lunch and dinner. Comes complete with buffet stations, a salad bar and a children’s buffet, plus an adults-only seating area during dinner. Men are asked to wear smart shorts or full-length trousers, smart polo or T-shirts, and closed shoes in the evenings.
Red saffron Greek taverna
A contemporary Greek taverna that also offers buffet meals. When the weather’s nice, food is prepared outdoors on a stone barbecue. During July and August there's an adults-only breakfast. Reservations are required. Gentlemen are required to wear long trousers to dinner.
Rooms ► View all
Family Room with Inland View, Sliding Doors and Balcony or Terrace
Family Suite with Inland View, Balcony or Terrace and Whirlpool Bath
TripAdvisor Reviews Show more reviews »
Decent resort for a week stay.
Stayed here for a week in May with my partner and 6 year old girl. We had a swim up suite and pretty much had a pool to ourself which was excellent. The main issue with this hotel is the booking system for restaurants. We could not get a reservation for the Thai or Japanese at any point in our stay despite going on to the app at 10am everyday to book. Having stayed at Sensatori Cancun this resort did not compare. Had I stayed any longer than a week I would have been unhappy given the chaos to dine at anywhere other than the buffet or payable restaurants but was fine for a week break.More
Family of 4. 2 children 4yrs & 2yrs
Always end on a high so will list negatives first! Negatives Could not get a table all week in the Thai restaurant Hot stone restaurant over priced Cocktails are pre made cordials Beer not the best, glasses always warm Shop v expensive When they washed the floors in the halls became like a ice rink Struggled to get on a sun lounger unless you left your towel before 9:30am Checkout before 10am Buffett was a little to similar each day Poor wine choice on all inc. Positives Good sized room - family room Huge bed Mini bar Air con TV Even though the hotel was full it didn't seem it in the restaurants and facilities Children's play pool superb for my eldest 0.75m pool good size. Same depth meant my 2 daughters were safe with me watching from pool side Different areas for families and adult only Direct access to the beach Friendly staff Great with children Service at reception superb Al la carte food superb Would we go again YES Would we recommend YES Loved it 7 days in the sun Just one complaint The slim Scottish chap with glasses and dark hair on the departure bus was rude, sarcastic, unhelpful and quite simply a spoiler for our holiday. Not a good representative of a great company! Many thanks More
A First Class Resort for Familys or Adults
I recently returned from a week away at the Atlantica Sensatori Resort in Crete. In a word we all thought that It was wonderful. The food was excellent in the buffet and restaurants. The staff were all really friendly / Smiley + Helpful. The entertainment was the best I have ever seen in a resort. Even though we had a rear facing room it was absolutely first class. The swim round and private pool options available at this hotel are probably really quite unnecessary unless you are ultra shy as the 6 pools were excellent. TOP TIPS for this resort include: Get your towels out early next to the pools - All beds were taken by 9am I suggest a Towel drop prior to 8am. If you are keen on trying one of the restaurants (Which are excellent) you need to book on the dot at 10am as you will have a 10 min window before they are all full. I would suggest that you down load the Atlantica Sensatori App on your Android / Apple so that you can book from the comfort of your bed / Sun lounger. Also be prepared to book a few of slots as you can book 2 days in advance! We only found that it was necessary to book evening meals this way. We attended a Greek Night at a cost of 35 Euros for a family of 4 at the Red Saffron Restaurant that was not great - The set Menu was poor and the entertainment disappointing in light of this hotels otherwise high standards. Maybe we just attended a Bad night. During our stay rather than spending all day around the pool we decided to hire a car and get around the Island - I highly recommend this as it is wonderful. A couple of things you may find useful are: Top Tip - Shop Around - The car Hire in the hotel is expensive - We used "SPEED" car hire across the road from the Hotel who charged us 150 Euros to Hire a Nissan Micra for four days + An extra 20 Euros for a Sat Nav I am not sure I got the best deal and their are plenty of companies in the locality so shop around but do be sure to get FULL INSURANCE!!! TOP TIP: If you have a European Sat Nav - put it in your luggage as Crete is a difficult Island to navigate. "SPEED" Across the road from the Sensatori hotel charged us an extra 20 Euros to hire an out of date (Dodgy) Tom Tom sat nav. Top Driving Tips: Be warned their are speed cameras everywhere along the central road in Crete. This combined with unclear speed limits (that constantly change - Honestly they would give the M25 a run for its money) you need to err towards caution - Simply put do not speed and stay safe. Petrol Stations can be few and far between outside main towns so be sure to stay topped up during your stay. Parking was easy, we parked at the back of the Hotel. So, overall a wonderful Holiday - The Tui Staff in the Hotel are great the head rep Jordan deserves an honorable mention as a model of customer service excellence. What a great time at a great place I hope to return next year.More
Good hotel but......
This hotel had one of the nicest hotel rooms,but did have to insist and then pay a lot to upgrade to room 6202,own pool and two balconys with great views. Entertainment each night was really great,the staff aware fantastic from your bar men to the waiting staff. The food was not good in the tavern or tex mex shocking actually,the evening buffet was always overcrowded and nosey. It was our 31st wedding anniversary on the 7th June but could not get to prebook in the al a carte restaurants,so mentioned this to the manager and with a phone call it was booked and I have got to say one of the best meals we have had in years Michelin star quality.More
Customer service could be better..
Stayed here for two weeks,which i have to say was very enjoyable,this was the first time we stayed on the sensatori range that Thomson do,we did read the reviews from previous customers complaining about the food,which i have to say bar the main buffet was terrific,especially the Thai,but the Greek was a close second. The resort itself is big and the waiters,ladies who do your room and bar staff are a credit to the resort,the reception staff however are absolutely terrible,their attitude is nothing but shocking,i went on 2/3 occasions on different subjects i had a issue with and went away thinking that the didn't want anything to do with it(not my problem approach),Sensotori Crete sort this out as we paid a lot of money to come to your resort and being a supposedly 5 star hotel,nothing should be too much for your customers. We had a inland room when we initially booked and noticed on the second week there was availability for a swim up room on the second week of our stay,so we e-mail hotel for an upgrade for the second week (i'd pay)but received nothing from the hotel in request,so don't expect a return e-mail from this hotel. All in all it was a great holiday and the pools were fantastic,and def return to a sensatori hotel again.More
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