This is the one that started it all. Five star – but not in the look-but-don’t-touch sense – it’s a stylish space with a chilled out feel. Think funky feature walls, sweeping staircases and plenty of Greek flair in the shape of gilt mirrors and supersized urns.
Where Sensatori Resort Crete really excels is in the entertainment. It’s the best you’ll find at any Thomson hotel, spanning adults-only comedy nights, shows with West End sparkle, and laid-back live music. Elsewhere, it’s all about choice. Luxurious rooms range from twins and doubles to family rooms and suites, and most are available with sea views, private pools or swim-up entrances.
There are seven stylish restaurants serving up everything from stone-grilled steak to Thai. As for children, new wave play comes courtesy of the Crazy Kitchen, Silly Science Lab and water-soaking Sprayground. Here, little ones can play ‘house’, pretend to be a professor and generally let loose, all in the presence of our qualified staff. Talking of staff, Sensatori Resort Crete comes ribbon-tied with service that’s second to none so you can expect five-star treatment from the moment you arrive, until the moment you leave.
Based on 1508 reviews
- Official Rating
- Floors: 2 to 4
- Lifts: Lifts in all accommodation blocks. 4 lifts in main building.
Luxury holidays designed to fuel the senses
- 6 or more restaurants
- Great sports line-ups
- Modern children’s facilities
- Top entertainment
- World-class spas
- Choice of rooms and suites
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Buffet breakfast, lunch and dinner. House wine, draught beer and soft drinks included at lunch and dinner as standard.
Facilities► View all
2 adults-only outdoor pools
With a neighbouring hot tub.
For breakfast, lunch and dinner. Comes complete with buffet stations, show cooking and children’s buffet, plus an adults-only seating area during dinner.
Red saffron Greek taverna
A contemporary Greek taverna that also offers buffet meals. When the weather’s nice, food is prepared outdoors on a stone barbecue. During the summer months there's an adults-only breakfast. Reservations are required.
TripAdvisor Reviews Show more reviews »
I definitely want to go back!
We have just returned from a week long break at Sensatori with our two year old. We picked an all inclusive deal because we needed complete relaxation and that is exactly what we got! Our room was a family suite with beach views in block 6, the bed was enormous with plenty of room for all three of us. The room was refreshed twice daily and was spotless. Because we were celebrating our wedding anniversary, we were personally greeted when we arrived and escorted to our room after enjoying a glass of champagne on our arrival.. When we got to the room, they laid out cut fruits, desserts and a bottle of wine as a welcome. It gets better- we also got 15% off first spa treatment as a wedding anniversary gift! I had a great facial and massage at the spa. The spa is a top class facility with excellent staff and treatments are priced very reasonably, especially when you compare to London. The buffet was great- loads of choice and fresh ingredients. We also had dinner at the A La Carte and the Hot stone restaurants which you pay an additional price for but they are excellent. Special thanks to Chryssa who greeted us at mealtimes- a truly lovely lady who couldn't do enough to make sure you were happy. Overall, the staff are great, very hard working and very good with children. We went at Easter break so there were lots of children about. There are two pools kids can enjoy though our daughter preferred the beach and making sand castles. If you want to steer clear of children, there are adult only zones. It's worth strolling up to the local village. There are a few artisan shops as well as the usual tourist fayre. We didn't take any day trips as we just wanted to relax but when we go back, we will explore the island more. Thanks to everyone at Sensatori, we have a break to remember!More
Hi i just returned from a week long holiday at this hotel - 2 adults and 2 kids 3 and 6. Hotel was fab - food was great - people who have said there is not enough selection for kids is talking silly as there is a great selection ! Kids do have their own corner but can still take from adults buffet too - which is great ! Mainly ate salads for most of the week ! Breakfast was great too - service was great too - The only downfall was the temp of the water in the splash zone and main pools - always cold ! I went to the beach with my 2 daughters and the water was warmer there ! The hotel has its own mini market which stocks all you need and in addition to that you have other supermarkets around you - so no shortage of shops ! At the moment as it is just start of season - loungers on beach are free as normally they are 5 euros. The entertainment for the kids was great too - great that the sessions in the mornings are for 2 hours from 10am - 12pm - and then 1 hr session fro 130 - 230 and 3 to 4 ! Girls had a great time and evening entertainment was great too ! I am happy to answer any questions people might be thinking of - but i loved this hotel and the staff cannot do enough for you ! Restaurant staff like Rena,Chrysa and George and numerous others are all amazing and George at the poolside bar with Sandy too - always lovely to our kids and us. Five out of five for me !!!!!!More
April 10th-17th 2014 Arrived very late Thursday evening and were greeted by champagne and orange juice for the children which was very nice! Only downside to arrivals was how long we had to wait to check it when everyone was SOOOO tired simply because there was only one man on the desk and it wasn't fair on small children. I wasn't impressed with this at all and I do think the whole process was poor for Sensatori standards. My partner and I noticed however that throughout the whole of our holiday there really was a skeleton system of staff mainly because the hotel only opened the week before. Nonetheless the rest of the holiday was brilliant. It is a beautiful hotel set in a really quiet area overlooking a lovely sand and shingle beach. The food was VERY yummy... especially the puddings!! We paid extra to visit the Aroma Stone Grill one evening... was nice but not amazing and luckily we got 50% off our bill. The Thai restaurant was great and we booked in there twice. There is plenty of pools to choose from including adult only ones - which trust me - you appreciate because there was a lot of families when we visited. There is an awful lot for children to do as well including a little water park, adventure playground, nursery and a teen zone which actually looked really good! Had I been a young teen I would have loved to hang out there at night! The rooms, well I can't fault them at all really. Jacuzzi bath, power shower, HUGE bed.... no issues at all with the room. We stayed in 5006 and the only slight downside was the noise that travelled from the restaurant underneath.... also people have a bad habit of slamming doors and it really echoed in the hall but never mind! A few things to bare in mind: The resort of Analipsi is VERY quiet. DO NOT come to this hotel if you're used to a sports bar, lively resort culture. We overheard one ( typical Benidorm type) family -moan and complain about there not being enough to do and had decided to go home early. My partner and I couldn't believe it. Crete is FULL of things to do and has amazing history to explore... how could they be bored?! This made me really really cross when people save up all year to come to a beautiful, luxurious hotel and then a family of idiots complain there isn't a sports bar.... yes a sports bar.... even though the bar across the road always showed the football if it was a decent match yet clearly they didn't want to shell out any more money on drinks considering they were all inclusive. Moan over. If you are full board plus.... avoid drinking in the hotel because it is EXTORTIONATE. For a pint of bear and a non alcoholic cocktail (tutti-fruiti is very tasty) it came to 11 euros.... but if you go to the one and only bar across from the hotel you can get It for half the price and it is a really friendly busy little bar too. All inclusive is only worth the money if you are 'big' drinkers otherwise you won't get your moneys worth. I would HIGHLY recommend hiring a car if you have the confidence to drive on Greek roads. We booked ours hassle free from Perseas car hire down the road which is cheaper than Traffic in the hotel and Speed right across the road. We hired a little Toyota Aygo for 2 days at a cost of 55 euros!! We went to Knossos Palace in Heraklion which Thomson actually offer as a day trip... AVOID going with Thomson. They charge something ridiculous like 50 euros which doesn't even cover the cost of the entrance fee of 6 euros. My boyfriend had no problems driving on the roads, you get used to right side drive very quickly.... no one follows the speed limits and people over and under take as they please but the driving wasn't frantic or crazy, in fact my boyfriend often commented on how he preferred driving here than the UK. We also visited Rethmynon which is a bit of a drive but such a lovely town and also Agios Nikolaos which again was lovely. I strongly recommend you see parts of the island during your stay because unless all you want to do is lounge around the pool all day,there isn't really anything else to do around the hotel. I could go on and on about the hotel but this is a truthful and honest review from a very humble person. Weather wise in April.... yes it is unpredictable. In the week we were there we had 5 reasonably hot days and 2 days which were cold, wet and windy but we went out in the car those days to explore. Sunbathing warmth starts around 12pm and tends to last all day with bits of cloud here and there. I think it is just luck at this time of year.More
When arriving at the hotel I was greeted by staff with a lovely refreshing glass of champagne as my luggage was taken to my room whilst I checked in. From the beginning this hotel was first class, I had requested a particular room by speaking to Mr Panayiotis Spanos, one of the hotel managers I think and arranged for my atlantica points to be added to my account. This request was met perfectly and I was absolutely delighted with the service. The plus points of the hotel for me: Entertainment, piano bar in the evening was excellent, very relaxing with a lovely atmosphere. Shows, a highlight for me was the comedy night, I would have been happy with 2 comedy night to be honest and the Michael Jackson tribute act. Staff/Service- During my stay all the staff were very friendly and helpful, advising of nice places to visit etc. Food- the food was very tasty with a good amount of variation during my stay. Slight negatives- the queues to book one of the restaurants in the morning were crazy, unfortunately I could only sample the Greek restaurant during my stay. The beach directly outside the hotel, its average with a fair amount of stones but if you are happy to walk 5-10 minutes up to the left there is a mini harbour area which has an excellent beach and a great area to swim in the sea. Overall I will definitely return to this hotel, the service was some of the best I have had and again I would like to thank the manager for meeting my request. .More
Robert F, Edinburgh, United Kingdom
More towards Families
Room was absolutely beautiful, lovely food although not always hot, staff brilliant ( staff to look out for SANYA in the restaurant lovely girl very helpful and AGAPI on the pool bar who looked after us very well. Nothing was too much trouble).Great place to stay for families but I personally wouldn't recommend it for adults/couples. Thomson staff very friendly and knowledgeable Dheraen was lovely and always ready to help with any issue no matter how small. Her knowledge of the local area is good and her trip to see Amelie in Analipsi is a walk not to be missed. My husband and I stayed here from 6th - 17th April. We were told that even though this was a family resort it did have a couples/adult area. The adult only pools were very relaxing although some parents would not be told that children were not allowed. Unfortunately this is where the adult only area ended. There are no adult only rooms as all the rooms are mixed in each block. In the restaurant although a section was sometimes put aside for adults children were running around and screaming and babies allowed to crawl along the floor. Dangerous! In the bar where there was great entertainment from the resident duo and a fabulous pianist this was spoiled once again by children racing around the bar area even though the waitresses and waiters were walking around with trays full of drinks. Dangerous! One father actually sat having a drink "timing" his two young children racing around the bar/reception area. Management did nothing about it. There are no curfews put on children being in the bar area/ entertainment area. Some were still there at 11pm and even midnight! I do appreciate that parents are on holiday as well but some parents did not realise, their children were still their responsibility. The area outside the complex isn't very nice but the walk along the beach each morning after breakfast was lovely. Do not take the walk to Hersonissos unless you are used to walking.(not an hour as told at the welcome meeting.)It is only 10 euros in a taxi and takes approx 10 mins It has some nice little quirky shops and the Idolio Gallery sells some amazing art work and jewellery and Andreas and his staff are great examples of these lovely friendly locals. The bus stops to Hersonissos and Heraklion are a twenty minute walk away and don't always arrive so it's a chance you take. Personally the taxis were a much better option and the taxi drivers were real characters. If this complex were to have an adult only SECTION throughout I would definitely go again but as I cannot see this happening I won't be back. But, it is a lovely place for families.More
HelenG350, St Helens, United Kingdom
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