Our original Sensatori property brings you everything from sports to spa treatments with a touch of classic Greek style.
The first Sensatori resort, this place paved the way for all the others. The luxurious rooms here range from twins and doubles to family rooms and suites, and most are available with sea views, private pools or swim-up entrances.
Where Sensatori Resort Crete really excels is in the entertainment. It’s the best you’ll find at any Thomson hotel, spanning adults-only comedy nights, shows with West End sparkle, and laid-back live music.
There are seven stylish restaurants showcasing the A to Z of dishes, from stone-grilled steak to Thai delicacies. For children, new wave play comes courtesy of the Crazy Kitchen, Silly Science Lab and water-soaking Sprayground.Read more ››
A contemporary Greek taverna that also offers buffet meals. When the weather’s nice, food is prepared outdoors on a stone barbecue. During the summer months there's an adults-only breakfast. Reservations are required.
Top quality no problems at all. we had a roof top with pool a must for all. the only problem was that we paid extra for leg room on the flight and asked for window seats but was not given what we paid for.More
PappaLen59, London, United Kingdom
Could not fault the hotel in anyway, but most of all the evenings entertainment was first class, no need to leave the hotel,.
Adam one of the performers was brilliant and made us feel so welcome
Will be trying sensatori again, thanks for a great holiday More
a good 4 star
I have just returned from a 2 week holiday at Sensatori Crete, this was our first holiday with our daughter ( 11 months old) as we normally don't do beach holidays and the nit picking on TA we weren't holding out breath, here is our honest view.
Room 4214- we paid for a family suite with seaview,
Positives- the suite was nice and spacious the bed was huge and comfy, the two balcony's had a lovely view of the sea and the family pool, the bathroom had a separate shower and bath and living room was large, the room was cleaned twice a day.
negatives- the living room although large was very sparse therefore just made it feel like a spare room to dump stuff, not really a room you wanted to sit in and enjoy. the bath and the shower had all fancy nozzles etc.. which didn't seem to work- the water pressure in the shower was too low for the shower to be used to its full potential. the TV in both rooms did not work properly but your away on holiday- who needs TV?
the one thing that seemed to be a problem throughout all the rooms was the Aircon- it was very dry in the rooms of a night- practically every child ( and some adults including my daughter and myself) got a cold, it was too cold to have it on but too hot to have it off, so during the night you had to get up to turn it off and on- never really experienced this with any other aircons before.- we hired a bottle steriliser and a play pen - both had seen better days ( the play pen was actually broke so didn't bother to use it) and the steriliser literally took over an hour to do the bottles so you were tied to the room when you needed to do the bottles as you need the key card to have electricity in the room.
overall the room was nice with a few minor improvements needed but nothing major.
Restaurants- as a fussy eater I found the restaurants to have an excellent choices and I always found something to eat- the buffet had a great selection of fruit and salads which I made the most of, the lunch was probably better than the evening most days but as mentioned there was always something to eat, the Red Saffron Taverna and the Thai restaurant were nice, myself found the Thai lacking a bit of spice but it was nice- the Taverna was a really good experience as they give you a massive selection of starters and desserts then for your main you go pick yourself ( like a grill version of the buffet)
The Mexican- had a good and bad experience with this place- we went for dinner one night the food was ok- again not packed with flavour but was nice, second time we went for lunch- myself and my husband both ordered the chicken skewers, they said they would be 20 mins which was fine... your on holiday after all- within 10 mins they arrived- after biting into them, we soon discovered they were raw and uncooked in the middle- not good with chicken! they were very apologetic but we didn't dine there again after that.
the complex- the pools are great especially the kids splash pool.. for kids and adults! the beach is across the road- it is a stoney beach as are most beaches in Greece, am not a fan of the beach but enjoyed some time on it, the Kids Stay and Play was excellent, my daughter loved being able to run round and play with other kids and toys.
the staff are what make this hotel, especially Chrysta who was the hostess at the Buffet of a morning and lunch time- she was excellent with my daughter, and the other kids- she really is great at her job and I hope Sensatori recognise how lucky they are to have her there!
overall this is a good 4 star hotel-, if you compare to 5 star hotels in the UK or USA- yes it is not on the same level but your not in the UK or USA- your in Greece,
the whole' Sensatori' experience thing kind of annoyed me- but it did actually come in handy on our last day as our flight was delayed, thankfully we got to stay in the hotel rather than go to the airport and be delayed like all the other passengers on our flight, so I guess being the 'special chosen sensatori guest' came in handy- as that airport is not a place you want to stay in for too long!!
I would defiantly recommend this hotel to anyone who wants to stay in a nice, clean hotel with excellent staff in GreeceMore
what an experience!!!!
myself and my wife had our honeymoon here and have never experienced service like it everything was perfect the entire team were very helpful and friendly food was out of this world
i highly recommend this resort and really you must try the stone aroma grill its at an extra cos but well worth every penny as i am a 5* fine dining chef its very hard to please me but i was wowed by the quality of food in this establishment 10 out of 10
we will be backMore
Great resort, a few niggles mean it isn't 5 star
This was our first stay at the resort and first at a sensatori resort. Don't let the 3 stars put you off of booking, but there are a few small niggly points which mean that the hotel only met our expectations and didn't exceed them.
We stayed for a week in September 2014 in room 8105. We paid extra for a suite and a room with a sea-view. This room had a partial sea view and shouldn't be advertised as a sea-view as the balcony was facing the main road and you could see the sea if you looked to your right. We thought that a suite might be a bit more luxurious but the shower leaked a pool of water all over the bathroom floor, the toilet flush was broken to the point that it was almost falling off the wall and the room was not spotlessly clean. We didn't complain as these were minor points but wish we hadn't paid extra.
In terms of the restaurants the aroma grill was amazing. The food was delicious and the wine selection was also great, even though you had to pay extra. The tex me is poor, with cold chicken served for the fajitas, all dishes tasted pretty much the same. The red saffron taverna was lovely, but it would be nice if this was also an a la carte restaurant. The main restaurant had a good variety of food but nothing stood out as amazing. Overall it would have been nice to have some more authentic greek food available in the resort.
The pool and pool area are lovely and definitely relaxing with plenty of sunbeds. We stayed around the adult-only pools and any children that entered the water were moved on to the family pools promptly. The pool bar service is good if a little infrequent but I think that is due to the small number of staff they have serving, as the ones that did serve us were great.
The swim up rooms looked lovely and we would definitely choose this if we came again, just opt for one not in block 8 as these face the main road.
The bar service is fantastic and the servers are brilliant.
Overall we would come again but would probably ask for a different room as I think a better room would have made the holiday.More
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