Sensatori Resort Crete  

Our original Sensatori property brings you everything from sports to spa treatments with a touch of classic Greek style.

The first Sensatori resort, this place paved the way for all the others. The luxurious rooms here range from twins and doubles to family rooms and suites, and most are available with sea views, private pools or swim-up entrances.

Where Sensatori Resort Crete really excels is in the entertainment. It’s the best you’ll find at any Thomson hotel, spanning adults-only comedy nights, shows with West End sparkle, and laid-back live music.

There are seven stylish restaurants showcasing the A to Z of dishes, from stone-grilled steak to Thai delicacies. For children, new wave play comes courtesy of the Crazy Kitchen, Silly Science Lab and water-soaking Sprayground.
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TripAdvisor Traveller Rating

Based On 1951 reviews

  • Official Rating
  • 10Buildings
  • 422Rooms
  • 13Lifts
  • Floors: 2, 3 or 4

Sensatori

Luxury holidays designed to fuel the senses

  • At least 4 restaurants
  • Great sports line-ups
  • Modern children’s facilities
  • Top entertainment
  • World-class spas
  • Choice of rooms and suites

Find out more about Sensatori »

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
Full Board

Full Board Plus comes as standard, with buffet breakfast, lunch and dinner.  House wine, draught beer and soft drinks included at lunch and dinner as standard with Full Board Plus. 

All Inclusive

Buffet breakfast, lunch and dinner.  Selected local-brand alcohol, soft drinks, tea and coffee. 

Facilities ► View all

2 adults-only outdoor pools

With a neighbouring hot tub.

Buffet restaurant

For breakfast, lunch and dinner. Comes complete with buffet stations, show cooking and children’s buffet, plus an adults-only seating area during dinner. Gentlemen are asked to wear smart shorts or long trousers, smart polo or tee shirts and closed shoes in the evenings.

Red saffron Greek taverna

A contemporary Greek taverna that also offers buffet meals. When the weather’s nice, food is prepared outdoors on a stone barbecue. During the summer months there's an adults-only breakfast. Reservations are required. Gentlemen are required to wear long trousers to dinner.

Rooms► View all

double room with private pool

Double room sleeps 2, with a private plunge pool on the balcony and access to the Red Carpet Lounge with drinks, snacks and Wi-Fi access included.

swim-up double room for 2

Swim-up double room sleeps 2.

TripAdvisor Traveller Reviews Show more reviews »

PERFECT HOLIDAY

From the moment we got of the plane we were treated very well , your cases were labelled with your room and you did not see them till they were delivered to your room , our room was great big and over looked the pool. However my daughters room was not so good she was on the top floor small room, (not good for a bride to be) she complained and they said because it had a sea view it was a better room (rubbish we could see the sea) so they moved her to the room above us not as bog but better than the other one . The air con only came on when you put your key card in the slot , or if you opened the patio doors so to combat this get a second card and leave it in all the time therefore you will have a nice cold room all the time. As I said my daughter got married their it was a perfect day well organised by the wedding organiser of THOMSON every thing was taken into consideration . The food was very good and if you did not pig out in the first few days and week you could eat something different every day , you could get wine beer or water with your meal but no spirits! and the all inclusive anomalies did not stop there , you had to pay for ice cream , certain cocktails (but they were all the same price!) you could not get a snack around the pool at any time . The entertainment was the best I have seen in a hotel it was on a three week cycle so in the two weeks you did not see the same show twice , the staff were so helpful and could not do enough for you . The only down side (witch did not bother me but did my son and the other teenagers in our party) WIFI you could not get it no matter what i did , they got it from time to time but not always in the same place .I could go on but I think the best way is to go it is a lovely Hotel and a great country the weather was perfect and yes I would go back again In a couple of years as there is plenty more places to discover. I have read the other reviews and I think it is a 4*+ but as I said we all (all 22 of us enjoyed it)More

DAVID B, London, United Kingdom

Not the Sensatori exsperience !

We retuned to Sensatori Crete for the third time in October 2014, the first time April 2012 was a wonderful 5 star experience, Oct 2013 was 4 star (a lot of the staff had changed and didn't seem to want to serve us.) and the 3rd and last time was awful 3 star at most! The hotel had more or less packed up and given up for the season. We were a family of 6 paying 30 Euros per day each (€15 for my 11yr old who wears braces and can't have fizzy drinks.) We found it almost impossible to get drinks around the middle family pool during the day,leaving us only one bottom bar to get our drinks from (next to the adult pool which we couldn't use) they closed the middle family pool bar when it rained even though we and other family's were still sat under the umberellas and then they shut it completely on the Thursday and we were not leaving until Sunday. (we had to sit and watch them smiling and laughing as they emptied all the drinks onto a golf buggy.) We were then left with the option of waiting for the reluctant waiter who walked round the pool about once an hour and took 30 mins to bring the drinks or all of us walking down very wet and dangerous steps to the only open pool bar and getting a very cold reception from the staff there. None of the staff were happy to see our inclusive drinks band on this visit and to be honest it was a complete pain as they were always writing our three room numbers down wrong and then telling us we were not all inclusive, this was both embarrassing and infuriating.(We did try tipping all the staff but it didn't seem to help.) Lunch times and dinner times were poor and you had to wait ages for a table even longer for drinks (you could wait 40 mins for a coffee at breakfast) food wasn't replaced and trays we're empty (how can they run out of chips!) your food went cold while waiting for a member of staff to come and serve the roast meat. It was very much like we were fed the leftovers from the freezer. Drinks ran out at the bars and weren't replaced, staff were always telling us it was their last day and we were not even half way through our holiday. This holiday made me sad! More

AJM1978-2014,

A good 4*, a dissappointing 5*

We visited for a 2 week family holiday at the end of october and we were dissappointed. Let me just start by praising the front line staff. the majority of them were fantastic. But there just wasnt enough of them. Understandably, we went at the end of the season and everywheres winding down and we were told that a lot of staff had already finished. But it meant that at meal times, they didnt have the staff to clear and serve the tables so you would be queueing for the buffet and you were lucky if you could get more than 1 drink. The buffet restaurant breakfasts were good. But the lunch and dinners were repetative and bland. Again, the fact it was the end of season seemed to be reflected in the food and it seemed as though they were getting rid of everything at the back of the fridge and freezer! The entertainment at night was really good. The kids show was fantastic and there was always live music playing somewhere in the hotel in the evening. The pools were good but the weather wasnt great whilst we were there. They opened the indoor pool for children but as there were so many children there with it being the shool holidays,iffwas always full and the older children with inflatables,etc, which meant it wasnt ideal for the smaller ones. Obviously the hotel cant help the weather but it was a real struggle to keep the children busy. The kids club activites were for ages 3+ so for children 3 and under,all you had was the nursery which we were told was a nightmare to get into. The cleaning of the rooms was substanard with the floors never being mopped, despite being left clear, the mirrors only being cleaned the day before we left and the tea and coffee not being replenished. As a 4 *, this place would be up to scratch. As a 5*, theres just too many things that let it down. More

samcalvert, Bolton

Great holiday ,but needs to be all inclusive......

Just had a great week there ,staff are the best I've encountered on my travels ,nothings to much for them ,food again just,amazing ...entertainment spot on .the only thing I've got to moan about is that if it was all inclusive it would make it a much better place ,free drinks only at meal times so it became a very expensive holiday for us ...would I go again ? Most definitely .. More

Steven E,

An expensive 4 star at best.

We have stayed with Thomson on numerous occasions plus other good 5 star hotels but this place really needs avoiding if you are expecting 5 star. Give me a Gold hotel anytime. If you are considering this hotel please bear in mind the following points. Thomson sell sensatori as as their 5 star flagship and the reps push it as a 5 star relaxing break for the senses, what a let down!! FOOD. The food was very average in the buffet restaurant which is where you have to go as it is impossible to book the other restaurants. Adults are supposed to be able to eat in peace from 8.30 onwards that never happens there are constant kids running around being noisy , along with music being played through the restaurant speakers and a singer singing in the lobby. Not much relaxing about it at all. You have to queue up for a table and some nights that queue was 40 - 50 ft long, on top of this employees were leaving for end of season and so the service became poor. ROOMS The rooms were generally ok although not maintained to a good standard, some of our lights did not work, the plug for the sink was broken and fixed with insulation tape and something on the shower tiles was still there 10 days later so not good cleaning, our room looked over a street which was pretty run down. EXCURSIONS Very over priced and little choice, Thomson charged 37 euros each for trip where the bus can take you for 5 euros each, absolutely nothing to do if the weather is bad, pools were freezing cold and the only indoor pool is overun with kids. DRINKS Absolute rip off prices for average drinks even coffees were 4.5 - 5 euros each and the all inclusive will cost you 30 euros EACH per day ! TOILETS Really stink to the point where you had to try and hold your breath while taking a pee the smell is that strong especially in the downstairs men's toilets, whilst in there one evening another guest commented on this and also said how poor this hotel is compared to sensatori Turkey. ENTERTAINMENT in the evenings was good but nothing all day. All in all this Thomson concept does not work especially for adults in future I would choose a gold hotel every time, Thomson are trying to sell a 5 star experience for all but it it fails, the hotel needs a lot of work and is starting to look run down and nothing lives up to the hype, I know this sounds like a lot of moaning and complaining but if you are paying this much I expect to get good quality not just average and we travelled at the end of the season, God only knows what this must be like in high season it must be a nightmare.More

Andy T, Norfolk, United Kingdom

See all 1951 reviews »

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Items marked with * incur extra charges which are payable locally