Sensatori Resort Crete  

Our original Sensatori property brings you everything from sports to spa treatments with a touch of classic Greek style.

The first Sensatori resort, this place paved the way for all the others. The luxurious rooms here range from twins and doubles to family rooms and suites, and most are available with sea views, private pools or swim-up entrances.

Where Sensatori Resort Crete really excels is in the entertainment. It’s the best you’ll find at any Thomson hotel, spanning adults-only comedy nights, shows with West End sparkle, and laid-back live music.

There are seven stylish restaurants showcasing the A to Z of dishes, from stone-grilled steak to Thai delicacies. For children, new wave play comes courtesy of the Crazy Kitchen, Silly Science Lab and water-soaking Sprayground.
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TripAdvisor rating

Based on 1907 reviews

  • Official Rating
  • 10Buildings
  • 400Rooms
  • Floors: 2 to 4
  • Lifts: 4 in the main building and 1 in every accommodation building.

Sensatori

Luxury holidays designed to fuel the senses

  • At least 4 restaurants
  • Great sports line-ups
  • Modern children’s facilities
  • Top entertainment
  • World-class spas
  • Choice of rooms and suites

Find out more about Sensatori »

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
Full Board

Full Board Plus comes as standard, with buffet breakfast, lunch and dinner.  House wine, draught beer and soft drinks included at lunch and dinner as standard with Full Board Plus. 

All Inclusive

Buffet breakfast, lunch and dinner.  Selected local-brand alcohol, soft drinks, tea and coffee. 

Facilities ► View all

2 adults-only outdoor pools

With a neighbouring hot tub.

Buffet restaurant

For breakfast, lunch and dinner. Comes complete with buffet stations, show cooking and children’s buffet, plus an adults-only seating area during dinner.

Red saffron Greek taverna

A contemporary Greek taverna that also offers buffet meals. When the weather’s nice, food is prepared outdoors on a stone barbecue. During the summer months there's an adults-only breakfast. Reservations are required.

Rooms► View all

swim-up double room for 2

Swim-up double room sleeps 2.

double room with private pool

Double room sleeps 2, with a private plunge pool on the balcony and access to the Red Carpet Lounge with drinks, snacks and Wi-Fi access included.

TripAdvisor Reviews Show more reviews »

Excellent Hotel But there are some negatives to be aware of

I had read reviews before I arrived and didnt understand why some where excellent, yet some people complained about the room position....We arrived and the Hotel is beautiful. and the staff excellent. so is the food, but we prefared the buffet. We had a room across the road from the hotel almost like an annex, with no views and very noisey, with what sounded like a generator humming at different levels, and more noisey at night and i could not sleep...the second night i phoned reception and they moved us to a beautiful room with no noise and all was well... with great views...the thing you should be aware is that some of the rooms, including swim up rooms and your own pool room can have a bad view and be in this annex, and definatly not worth the money...also some of them are in the shade and would be far to cold to go in...if its out of season you would not have a problem moving, but in season you would have no chance...so bear this in mind....I did ask the customer relations in the hotel, as i would like to return with my husband, but i would hate to get one of those rooms. the entertainment was excellent, but it could do with being on longer, the food in the buffet was excellent, although the ice cream was rubish, cheap icelands own make type.. I loved the hotel, the staff and Greek people are so friendly and go out of there way to help you, we went to santorini on the thompon trip it was amazing, but far to long a journey for the time you get there, so if you want to go, go down the beach road and there is a trip place there and they do 2 days to santorini for not much more than thompsons charge for the day...the thompsons one gives you one hour in oia and 3 hours in Fira......the travelling is hurrendous.....but i am glad i went its amazing, so have booked to go in May....to Kamari Beach...Analipsi is a small unspoilt place with two roads with a scattering of lovely tavernas and shops...the beach has a nice front and natural..and a nice walk. I went on the train and it was a lovely 2 hours there and back to see the local area...went to hersonissis and loved it taxi 10 euros each away and only 10 mins away...we did go to agios nickolas and it was nice but not worth the travelling....over an hour away in a taxi 65 euros each way....all in all had an amazing holiday, I would go back out of season so that i could get a good room, i felt safe, loved the entertainment and food and fell in love with GreeceMore

kaffy58, Southport, United Kingdom

PERFECT - definitely booking another sensatori break

We stayed here from october 9th for 10 nights. This is the first time we have stayed in a sensatori resort and we loved it. Prior to going I read all the reviews on here and personally I can not agree with any of the negetive complaints. Our flight arrived in good time, our bags swiftly followed then outside to the sensatori staff to get our bags labelled and loaded onto the coach and to be given our room keys.....no waiting around or queuing. The transfer was short, approximately 20minutes and we were informed regarding local area and hotel on route. On arrival at the hotel a cold glass of fizz handed to us then we were pointed downstairs into the main buffet area for lunch. We sat down offered wine and beer then went to fill our plates. After lunch we went back upstairs to then be escorted to our room , we had room 5003. Beautiful ground floor room, huge bed, modern design, balcony.....stunning. The air con in the room was great and not noisy so we kept it on over night . The rooms are seen to twice a day. The rooms all have hairdryer, showergel, shampoo, body lotion so dont bother packing these in your cases. The hotel its self is stuning.the entertainment is on every night and of good quality. We enjoyed the lobby bar and top bar for pre dinner drinks listening to either piano or soft vocals.....the main evening entertainment was a mix of shows, broadway, singing, beatles, tributes etc.....light hearted fun. Great swimming pools, one for adults only so no listening to all the kids, the kids pool is the best I have seen, they loved it all contained with loads of wet play stuff a very safe place. We dont have kids but its very geared up for them, food, play etc staff love them The food, lovely.....im a vegetarian no meat or fish for me and I had no trouble finding menu options or being limited on choices....some days I had 4 or 5 main course options. The buffet is fantastic as there really is something for everyone. We ate in the tex mex, greek and tiai restaurants which were all included. We had no problems booking on the self reservation machines. By tip would be to book in asap when you arrive to try the reastaurants then you can book again if you really love them.....we booked twice for the thai restaurant as this was our favourite. We didnt want to pay extra for the other restaurants so did not eat in them. We did however get a free meal in the al dente al a carte restauarant as we spent so much money in the spa it was an offer they had on......we really didnt like the food, my husband did enjoy his lamb main but it was just not for us,we felt quite isolated and preferred the buzz of the normal restaurants..... We went out on couple of trips and ordered packed lunchs from reception so do this if you plan some outings. We were all inclusive so all our food and drinks included. Consider this option when booking your holiday as it was an extra £620 , now for us it was worth it as we enjoyed cocktails and pre dinner drinks.even though we were all inclusive we had no mini bar in the room or water so if you wanted items in your room you had to get them from the pool bars and walk them back not a problem really. Full board guests have all beer and wine included at lunch and dinner so if you dont drink much work it out before bookng...beers were €5 and coffee €3 cocktails €8 so you need to drink about €35 a day to make paying all inclusive worth it. There is aland train which runs from just outside thehotel which takes you to henlick it costs €10pp and is great fun, we used it twice. Lots of shops and bars, lovely restaurants right onthe sea, we ate in pizza bar on the water lookingat the fish in the clear sea seeing the tourist boats float in and out, we had wine, beer 2 pizzas and salad, raki and water melon..... €38. There is a free toliet at the back of macdonalds on the port side so remember that otherwise you need to buy a drink in a bar to us the toliet. We took the hotel organised excursion to the market.......Aghios nikolaos kritsa, brilliant but on a hill so if you struggle with walking this is not for you. We spent alot of time in the spa and found the choice, stand and quality of treatments very high.....highly reccomend booking in, do this at the first stage of your holiday as they get very booked up. Lots of men and women in there having treatments so dont be put off thinking its a girl thing! All the staff on the complex, cleaners, reception, waiters, managers are all perfect in presentation, hair neatly done, smartly dressed and so very helpful and efficient and it was lovely to have the holiday reps in their office all day everyday lovely team of four ladies so helpful Bronwyn, Dheraen, Melissa, Jessica .top marks on staffing . We will definately be booking a sensatori holiday againreally really impressed but just consider if you need the all inclusive options.....read what it actually includes you could save alotMore

chrish76, Bournemouth, United Kingdom

Nearly all-inclusive but confused!

We have just had a lovely (nearly!) ten days holiday in Atlantica or Caldera or Sensatori! Yes I am confused too. This resort is probably owned by Florida based Karisma Group and main client is Thomson's. It started as Caldera Palace of Atlantica group and is now Sensatori. However all mentioned names appear throughout the resort, including on free WiFi (that hardly ever seems to work anyway, at least in my experience). Location is in middle of nowhere. Hersonissos is miles away with no easy access (no courtesy transport and taxi costs 30 euros or so one way). Capital, Heraklion (for visiting Knossos, Archaeology museum (both excellent) is 25 minutes by bus (and nearest bus stop is about 15 minutes brisk walk away). There is a long beach just outside the resort but you need beach shoes to access and use it safely. The property itself is excellent with lots of swimming pools, swim up rooms and rooms with private pools. However none of them are heated (for use during early or late season). Rooms are five star standard, equipped with Kettle, Iron, safe, excellent bathroom etc. At introduction meeting we were warned not to drink tap water but one bottled water was provided as courtesy and the rest you were expected to buy! Typical penny wise and pound foolish. Because meals are full board+, i.e. you get sparkling wine with breakfast, wine and beer during lunch and dinner and raki or oouzo or similar drink after dinner. Even if you want just a glass of wine waiters insist on bringing a minimum of half bottle of wine. But beware, Rena, in-charge of main restaurant runs it like a maximum security prison! Resort provides you a picnic lunch if you are going out but it has to be ordered by 6 pm previous evening. So we went to the restaurant (by mistake, instead of going to reception) and requested the same of a staff who was around at that time. She went, consulted someone and came back and told us that in the morning (breakfast time) they will do some sandwiches etc. for us. However Rena refused to oblige in any manner and demanded to know name of staff who had told us. Of course we did not tell, as that may have meant reprimand for a helpful person. Food in main restaurant is good. There are five more restaurants to choose from (three free of cost) but one would not miss much by sticking to the main one. There is a Spa (35 euros per person for your stay but limited use only) and a gym but no games room. Nursery is good (paid) and evening entertainment (for adults) mainly musical based and average. Some sports facilities are good (archery, la boule, tennis etc.). My wife had a bad 24 hour stomach upset (probably from Sea food salad) which spoiled our holiday a bit, but manager denied anyone else having the same. What really made this holiday a memorable one was coming across Anna. A very pleasant and lovely expat Russian lady, Anna gives rides on her horse driven carriage (20 euros) in the village of Analipse. She loves her horses and monies she collects is to look after them. She volunteered to be our guide on the island. Anna, I may just write a book about you. So overall 7 or 8 out of ten.More

Nirmal S, London, England, United Kingdom

Superb Holiday

If you are looking for a relaxing holiday with good food (choice of quality restaurants), varied entertainment, delightfully large rooms, and great service from a really friendly staff, then this is the resort to choose. There are a number of pools from which to choose and plenty of sunbeds and sun umbrellas around them. It all adds up to a superb holiday.More

RichJF, Bristol, United Kingdom

Sensatori Crete

I have just come back from the Sensatori Crete after a bit of a rocky start where there was some confussion with my booking and room occupancey the rest of the holiday was spot on the staff Especially George at the pool bar and the staff of the Tex Mex restraunt where exeptional and deserve all the plaudits they where Friendly helpfull and efficiant and should be given a pat on the back from the managment of the hotel. The hotel itself is a little way out with not much locally to do however the hotel has all that you need in any case the food is exellent in all the restraunts and the stake we had in the stone grill was to die for All in all an exellent holiday made better by the location and staff of the Sensatori Crete BIG THANKS TO ALLMore

Bernard4643, St Helens, United Kingdom

See all 1907 reviews »

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Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only and any other booking type. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time.