Sensatori Resort Crete  

Our original Sensatori property brings you everything from sports to spa treatments with a touch of classic Greek style.

The first Sensatori resort, this place paved the way for all the others. The luxurious rooms here range from twins and doubles to family rooms and suites, and most are available with sea views, private pools or swim-up entrances.

Where Sensatori Resort Crete really excels is in the entertainment. It’s the best you’ll find at any Thomson hotel, spanning adults-only comedy nights, shows with West End sparkle, and laid-back live music.

There are seven stylish restaurants showcasing the A to Z of dishes, from stone-grilled steak to Thai delicacies. For children, new wave play comes courtesy of the Crazy Kitchen, Silly Science Lab and water-soaking Sprayground.

TripAdvisor rating

Based on 1926 reviews

  • Official Rating
  • 10Buildings
  • 400Rooms
  • Floors: 2 to 4
  • Lifts: 4 in the main building and 1 in every accommodation building.


Luxury holidays designed to fuel the senses

  • At least 4 restaurants
  • Great sports line-ups
  • Modern children’s facilities
  • Top entertainment
  • World-class spas
  • Choice of rooms and suites

Find out more about Sensatori »

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner.  Selected local-brand alcohol, soft drinks, tea and coffee. 

Full Board

Full Board Plus comes as standard, with buffet breakfast, lunch and dinner.  House wine, draught beer and soft drinks included at lunch and dinner as standard with Full Board Plus. 

Facilities ► View all

2 adults-only outdoor pools

With a neighbouring hot tub.

Buffet restaurant

For breakfast, lunch and dinner. Comes complete with buffet stations, show cooking and children’s buffet, plus an adults-only seating area during dinner.

Red saffron Greek taverna

A contemporary Greek taverna that also offers buffet meals. When the weather’s nice, food is prepared outdoors on a stone barbecue. During the summer months there's an adults-only breakfast. Reservations are required.

Rooms► View all

swim-up double room for 2

Swim-up double room sleeps 2.

double room with private pool

Double room sleeps 2, with a private plunge pool on the balcony and access to the Red Carpet Lounge with drinks, snacks and Wi-Fi access included.

TripAdvisor Reviews Show more reviews »

Don't expect 5*

This is one mixed bag of a resort. Here's my honest opinion. Rooms - we had a great room (4309), top floor with wonderful seaview, clean and spacious, everything worked, great bathroom with separate shower and toilet, great wifi, comfortable large bed. However there are many poor rooms (no view, cramped bathroom, no wifi signal) in this sprawling resort, so you may have to book carefully! Resort - typical Sensatori resort with multiple pools. Location ok, shingly beach across road, village of Analipsi is quaint, there are many tavernas and craft shops. There is a "train tour" which stops just outside the hotel - it takes you round the villages and to Hersonissos. Worth doing for 10E each. Main restaurant - food in main restaurant is very mediocre, with variable quality. Superficially big spread, but look more closely and you find abject monotony. Don't expect any seafood - the occasional tiny shrimp is poor, calamari is tasteless and rubbery (what do they do with it??), fried fish is cheap pangasius, and to top it all one night they had large crevettes (hurrah) but they were well past their sell by date and virtually decomposing! In fact one other thing topped the crevettes - the so-called Indian Theme night - words fail me! Other included restaurants - fair to middling. Tex Mex is ok, Red Saffron - great starters, but main course is a re-hash of the main restaurant buffet, Thai is quite poor - tasteless dishes. Automated booking system for restaurants a hassle, many people were unable to book anything. However the customer relations manager can book for you, over-riding the "fully booked" restaurants - so why not increase their capacity in the first place? Stone Grill - great jumbo prawns, scallops, but pricey. Remember all drinks are payable in the payable restaurants!! Service - variable. We arrived at the resort late, and were wondering if would go hungry the whole night, but turned out a sandwich plate was left in the room - would have been nice to have been told that by staff at some point, but keeping mum seems to be the policy. CR manager's attitude indifferent, and not open to suggestions. Return flight check-in at hotel is a nice bonus. Summary - not the best Sensatori (Sharm's has free coffee/cocktails 24/7 - a nice touch). Not the worst hotel either. It could be so much better if management took comments on Tripadvisor more seriously, as the same recurring irritations are mentioned month on month, or even year on year. Take it for what it is - Thomson's "high range" resort. Just remember that Thomson is a budget holiday company. Just don't expect 5*, book a seaview room, hope for good weather, forget about seafood, and you will be ok.More

Mabok O, Glasgow, United Kingdom

Not a five star and hotel is partly closed. Dissappointing hotel!!! Doesn't match its billing!

I've stayed in plenty of 5 star hotels in the world and let's face it Thomson use the glossy words: senses, relax etc.... Sadly any hotel that charges guests for a hotel that is partly closed for the season is a joke. Guests have to queue for all meals and it's all buffet self service- not five star I'm afraid! Staff are nice and personable, but other guests state no point complaining to Thomson staff over the queuing as their advice is to pick other times for meals. Really at a five star hotel!!!! Thomson have clearly only made available part of the hotel to push up prices ( limited supply). It's wrong guests staying at the end of the season pay a premium rate for an alleged premium hotel, when some of the restaurants are closed and outside hot tub is switched off etc.... Again hotel is in wind down mode. Only two pool side bars open. Thomson on booking mentioned non of this when we booked. We are still here room 1211 (Oct 14) and I can safely say this isn't a 5 star hotel. Moon Palace in Mexico and hotel Cessaius in Lake Garda Italy leave this hotel in their shadow I'm afraid. This is second Sensatori Hotels we ,as have family, have done and sadly they are over hyped with glossy terminology that frankly are miss placed PR. Dissappointing Hotel!!!! We will be avoiding Sensatori from now on...More


Lovely, but issues with restaurants

I booked a holiday for me and my boyfriend here for a week we got home 28/10/2014. Booked a double swim up ,room number 6001,cannot fault it, absolutely lovely,cleaned daily, bed so comfy,maids friendly, beautiful room and view. Room service fab! Get jacuzzi bath and shower with jets. Dressing gowns slippers and flip flops included for you. Tea, coffee topped up daily. Pools all stunning, sunbeds fab. Towel exchange everyday upon arrival for your sunbeds, so no need to take your own. Food in main restaurant great if you get there as soon as it opens and for the hour or so after, if you are a little later not so good. But serve you well for drinks and seats. The one thing we hated about this holiday is, it states on thomson website that, its full board plus, that there are 7 reataurants or 8 4 of which arent included but you can pay for them, we were a bit disgusted at how much you pay for the holiday itsself, to get to the machine you book in at on the day we arrived, no bookings available for the next 3 days, we turned up at 10 oclock every morning to check if we could make a reservation, to find that some said already they were closed, (which little did we know) this means if you have only paid £1800 for your holiday, you cant make reservations for all restaurants!! WHAT??!! Another couple told us. Wed see ppl booking at same time as us on screens and it said closed to us but open to them. We only managed to get into thai and tex mex out of the week once each, then we got told if you tip bar staff or speak to someone on reception, she could push a reservation for you without the screen. Then other people like us werent getting in anywhere. I think this is appaling, everyone should get the same treatment, not if you tip people theyll treat you better, and im sorry if you pay that kind of money, you should be able to book where you want and however many times youd like, ita october id hate to see how they cope in summer. That side is really disgusting. The beach is horrible we didnt once go on the beach, and the hotel looks like they couldnt find a nice area with beautiful views to match its self so they plonked it in the middle of a crap heap to be honest, and the guy with the sports bar over the road laughs at the fact people are paying stupid money to go to sensatori and then walking over and using his bar and both his supermarkets. Right laugh! Other than that they do have a good standard to all other aspects and i would say its one of the best hotels in general we have stayed at. But its just them things like the restaurants been unavalable end of october especially we saw tables that were empty in these that said they were booked up, they could of let alot more in than they were doing. This brings it down massively. Your paying for it you should get what you expect. So i think thomson should change description of restaurants and tell payers the truth. The airport flights and transfers are great also. Staff very helpful, and your greeted by champagne at hotel lovely touch to welcome you. Also a taxi to the next town is 10 euros, thats not so pleasent either its quite scruffy parts of benidorm are better, but we found a fab bar there called white lion and it keeps upto its standards!! Very friendly!! And food and drinks were fab. Also you get an iron and board in your room hairdryer for those who want to know ha! Trying to cover it all, a photgrapher to catch you on a night out we bought some lovely pics of us off of him. And we didnt try entertainment nights but we heard from people we met they was fab! Hope this helps.More


Great relaxing holiday

Just returned from this beautiful resort. I saw some of the negative reviews before we went and can honestly say can't understand people's complaints. It was a beautifully kept hotel, lovely food ,great entertainment, love friendly atmosphere would definitely recommend. I didn't speak to any guests who weren't having a great holiday. We didn't do the drinks package and I'm glad we are not big drinkers and wine and beer with meal was sufficient. Even had odd glass of champagne with breakfast. ...why not? Special cocktail for the day we're good value. Didn't do Thomson trips, sorry but they were quite a bit cheaper at the place opposite hotel. Hired quads one afternoon great fun ! We are fancying sensatori Jamaica next year ...Oo excited ! More

Truffle16, Sunderland, United Kingdom

room 1110

just back from a week at sensatori crete. overall the holiday was excellent BUT: we were allocated room 1110 the first morning we were wakened up at 7am to what i can only describe as a jumbo jet taking off, not knowing whare the noise had came from on day one i dismissed it as a one off. day two 7am same noise & at this point went to investigete the noise & found room 1110 is directly above the hotel laundry & realised this would be a daily accurance,went to reception & asked to be moved, still waiting on an answer to being moved. the management must know about this room as we can't be the first to complain. it did not ruin the holiday for us as 7am is acctually a long lie for me, but the fact know one came back to us during our stay was dissapointing & if you let the noise bother you it could be a nightmare. if you arrive at the airport & they hand your room form & its room 1110 complain then. the room is a large & other wise no problem. tried not to let this spoil an excellant holiday & would return to this hotel but not room 1110.More

billy m,

See all 1926 reviews »

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