Part of our Thomson Couples range, The Island Hotel scores a double coup – a beachside setting and design-led interiors.
This beachfront hotel has a pared-back exterior of whitewashed walls and mosaic-stone pillars. But the style’s ramped right up inside. Think contemporary furniture, polished wood floors and spot-lit ceilings.
The dining scene is made up of a buffet restaurant, a traditional Greek taverna and a laid-back eatery by the pool. You’ve got a good tally of activities in the day, and there’s easy-going entertainment come sundown.
Double room with shared pool and terrace with sea view, sleeps 2 with a king-size bed, open-plan bathroom, hydro-massage bath, a kettle, bathrobes, slippers, a daily bottle of water and a natural latex upper mattress. You'll have access to a shared hydro-massage pool and private terrace, with sunbeds and a parasol. The private terraces are shared between 2 rooms.
Stayed here the last week of the season and we absolutely loved it. Spotlessly clean throughout and some of the friendliest staff we've met. Good location opposite a small beach. A bit of a walk into gouves which is a very spread out resort but we were very happy staying in the hotel or in the nearby bars and tavernas(especially Medusa taverna. Thanks Antonio) good food in the buffet restaurant but the drinks are expensive. Roughly twice the price of "outside" places. You could see it was the seasons end as it showed signs of a long summer and it was very odd as each night the place got emptier and emptier. We'll definitely returnMore
cliju, Truro, United Kingdom
Great Hotel - "But"
We have just returned from a quiet relaxing stay at the Island Hotel, I must say that the Staff overall cannot be faulted, we found them to be attentive, polite and always helpful. The Hotel is well laid out with spacious guest public areas all of which appeared well maintained and clean. Plenty of sun beds and loungers available around both the main pool and the smaller pool area towards the rear of the Hotel.
Walk ways wide and unobstructed with ramps for those who would find steps difficult, however these may prove to be a hazard if wet. Ground floor rooms area available but have a very restrict view. Some reviewers have commented on the distance from the furthest part of the hotel to the Dining area and yes I would agree. Some of the rooms are packed very close together i.e. those rooms numbered from 918 to 1013, area felt very claustrophobic and not very welcoming.
Beware when they offer a garden view, some of the so called Garden View rooms offer you a view over the flat room of the Hotel Taverna, others have trees and shrubs so high that they obstruct any view you may have, we were fortunate to have an unobstructed view of the garden overlooking the tennis and basket ball courts, it was very quiet and peaceful, however in retro spect we maybe should have upgraded to the sea view and would recommend that to anyone thinking of booking. Also Thomson advertise all rooms as having bathrobes and slippers, this is not the case, slippers yes, bathrobes no, the Garden View room advertised is in fact the Casual Room in the hotel brochure, although we never use these in any case.
With regards to our "Casual Room", it was cleaned daily and always left immaculate, however the down side was that it had very limited storage space, only two drawers, the bedside tables had no drawers fitted, furniture was one stool and a sofa bed. Wardrobe had metal frame fittings. numerous hangers, a fridge and a safe. Basic coffee and tea making facilities, a kettle and two mugs, also two glasses. Room was spacious plenty of room to move about.
Bathroom, tiny with overhead shower over bath, quirky side fitted sink and one overhanging mirror, bathroom is described as open or closed, for those not familiar with this, it means it has no door on the bathroom and you can see straight through into the bedroom from the sink area, this however can been screen off by means of a roller blind so it can be made private. The usual complimentary shower gels, body wash etc replenished daily, as were the towels.
The hotel did provide Blue towels for use on the beach or at the pool, however for a four/five star hotel we noticed that these were not overly large and in some cases thread bear! Not a good advert.Double bed very comfortable and although only one spare pillow provided we did get more without any problem when I asked at reception, for those that have complained about that in other reviews, please just ask, the Staff are only to willing to help and provide extra. The Air Con worked fine and was very very quiet. To sum up the room, we stayed in a Premier Inn the night before we flew out to Crete and this was a far better room than the one provided at the Island. The Island Casual Room, is just that Casual.
Hotel had a small shop on site which provided most things all at reasonable prices, including if you wanted, daily English newspapers.
Beach area for the Hotel is just across the road, tiny patch with sun beds, we are not one for laying on the beach so would be unfair to comment on those facilities.
We stayed on the half board basis, which in fairness was OK, the breakfast buffet was excellent with a large variety of options to suit all tastes, however the evening meals, based on our other stay at Greek 5 star hotels, was a let down. Food often just warm, buffet spread out in no particular order, themed nights! i.e. asian, greek, Italian, leave that one to the imagination, presentation poor for a so called up market hotel. Staff however brilliant. For a better meal you must try Georges Taverna just outside at the front of the hotel, presentation etc much better.
Drinks in bar expensive, as was bottled water at dinner, in fact the wine worked out cheaper that the Perrier per glass.
For those seeking a quiet relaxing hotel away from the hustle and bustle of a busy resort then a stay at the Island may be just the thing, Kato Gouves has no clubs or bars but has one or two excellent Tavernas, Gouves again has nothing much to offer and overall this part of the Island looks pretty much run down. The Local people are marvelous and great to be around, so go with an open mind, relax and visit some of the local Tavernas.
Must mention Becky and Hanna the Thomson reps, friendly and helpful, although we do our own thing as the trips on offer are way way over priced.
Must do when in Crete, in particular the Heraklion area:
1. Malia Palace ruins, only 4 euros per person admission, or 2 euros if an EU Senior Citizen, beware, no guides and signage a bit minimal, but its easy to get around.
2. Knossos, 6 euros per person, no concessions, guide book available and good information on site, can be hard for those with walking difficulties, if you are in a car don't use the first car park go a bit further down opposite the the shops. As a tip go to the Taverna Minotavros, firts one as you go down the hill, great lunch and after visiting the site before you leave go back and have some coffee and a piece of apple cake.
3. Spinalonga, get a boat from Eluonda and relax on the 25 minute cruise to the Island, 20 euros per couple return, 2 euros each to visit the site or 1 euro each if an EU Senior. On return to Elounda call for a coffee at the Porto Rino restaurant.
4. For hospitality and welcome, visit the Yacht lounge bar at Kato Gouves, see Yannis.
Overall this was our third visit to Crete and found it relaxing, friendly locals and good hotel Staff. Hotel to be fair was average, ticked a few boxes but did not quiet come up to our overall expectations. Would recommend anyone booking to avoid the Garden View rooms, go for the sea of pool views. One other thing, the hotel is on the flight path for planes landing at Heraklion, we found it amusing and got used to it, the rooms are well sound proof and afer a while you never noticed he planes.
Finally, make sure you have plenty of Mossie cream and the electric mossie killlers, because boy are active.More
We stayed at this hotel in late September, it was a lovely hotel, everything was kept spotless, rooms were very spacious, and a lovely comfortable big bed, they were cleaned every day with fresh towels,fresh bottled water, tea and coffee daily, no need to take your own towels which was a great help,The staff were all very friendly and helpful, really felt at home, There was plenty of choice for breakfast and for the evening meal,you would not go hungry, There was plenty of space around the pool areas with a good choice of sun beds, but if you prefer the beach which was just outside there was also plenty of sun beds, and was also kept clean and tidy, there was a good choice of shops within walking distance, and a good choice of tavernas,I would definitely recommend this hotel and location and will be going backMore
Linda M, Liverpool, United Kingdom
Cose tis resort for a quiet chilled out holiday. Hotel was lovely and comfortable, as were the sunbeds but the pool area was extremely quiet. Needed a little piped music to be played as we were afraid to talk to each other. Everyone we spoke to agreed it was like waiting for the dead. Livelier at the Funeral parlour but we took our own music headsets to break up the deadly silence. Staff never wandered around to ask if you wanted refreshments. We had to go to the pool bar and ask every time and it was the quiet season. Food was acceptable for breakfast but the chef only had one omelette pan at his station so the queue could be very long at busy times. Only ate if the hotel once at the al la carte restaurant the food wasn't piping hot but acceptable but the tables were all lined up as if going in to sit an exam and again so quiet you daren't talk to each other for fear of not hearing the pin drop... It got better once the duet started just before the end of our meal so book later if you want some background noise.
Staff at reception in a whole week did not acknowledge us, only Kailie said good morning or evening when on duty and that was on the last day.
Thomson reps seemed very popular but we did not use them we booked through Mikes Tours where the prices were a lot cheaper.
Lovely location to walk about but please note extremely quiet which is what we wanted. High season could obviously make a difference.
I had a lovely cake for my Birthday and wine and fruit on arrival. Lovely touch. Room tip 101 - 105 above reception in main block and overlooking the sea. Not 125More
This hotel is great. You cannot fault the Service, food or cleanliness at the Island. All the staff are 100% receptive and warm, the food is exquisite and the rooms were immaculate. We are 2 24 yr olds looking to get away and relax (hence the adult only hotel choice) and the island did not disappoint. At no point were we bothered by other guests or rude staff which is why we chose this hotel. The hotel itself is lovely, enough room to have your own space but not too big that it felt impersonal. The staff are lovely (especially the bar staff, Rena, Maria and Georgios) and the beach side location is perfect. The only downside would be it's location as Gouves itself isn't amazing. However, in all honesty you don't need to leave the complex at all (except for the organised excursions).
All in all we had an excellent time and would highly recommend this hotel!More
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Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only and any other booking type. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time.