We stayed here in september after a weeks cruising .when we arrived we checked in and was given room 301 what a disappoint ment when we went in to the room it was a very small double with no balcony and the only veiw we had was looking at a wall . We complained and we couldnt move till the monday . We had booked and paid for a twin bedded room with balcony. This spoilt our holiday it was a special holiday and just wanted every thing to go right . I would not use this hotel again.could not fault the food or how clean the hotel was.More
billbobclee, Cleethorpes, United Kingdom
sunshine and storms !!!
We stayed at the hotel from 17 Oct to 24 Oct , 1 week. We picked car at the airport and made our own way to the hotel. It is isolated and down a very steep approach road, but has a most enchanting position right on the beach. Check in was straight forward and staff very helpful. Our room was very clean of a good size and we had paid for a partial sea view which was above the court yard/roof of the dinning room and had a good view of the sea but not the beach area. The pool area and beach area were spotless and with regard to litter on the beach we saw it being cleaned every evening as the sun set and felt it was well maintained .With regard to the pool bar we found the beer to be of a good standard but the rest of the drinks were very watery and the cocktails were very limited and we became bored with them very quickly, in fact the Pina Colada was not drinkable. The only reason I mention this is because we have stayed at 2 other Lois hotels and always found the drinks and bar staff to be friendly and helpful and willing to try and make any cocktail you would like but not here, it may well be that it was the end of the season and not so enthusiastic. The food overall was good with plenty of choice. Our best meals were taken in the a la carte Asian restaurant we found the food here very good and well worth a visit, in fact we went twice!! With regard to the day time entertainment again we did not find this to be of the same standard as other Louis hotels we had visited. The team try their best but there are no set facilities ie no French boules pitch, or shuffle board, we did play boules but in the childrens playground, the only other things on offer were water polo twice a day , volley ball, darts and we were offered archery on 1 day but again these facilities were poor i.e 2 arrows and 2 bows!!!! between 15 participants gave up on that. The evening entertainment was of the usual variety and was average. For us the stunning sun sets and thunder storms viewed from this hotel made up for the entertainment. We travelled with Thomsons and found the rep Tonie to be one of the best reps we have ever encountered, very helpful, knowledgable and friendly, 5 stars for her.
We had good weather for the first 4 days and then rain and storms for 3 days and this is when the car came in very handy and we travelled all around the island, although most areas were closing up due to end of season, still found some great places to eat and drink.
We took a day trip to Albania and really enjoyed it, worth the cost and a full day, very interesting.
As we booked this as a last minuet holiday overall it was very good value for money. Wish the staff could have been a little friendlier but as I say it was the end of season.More
winnie172, London, United Kingdom
Great hotel shame about airport
Stayed here from the 17th oct till the 24th. Arrived at airport at same time as 3 other flights pure shambles toilets disgusting and baggage reclaim a nightmare like a cattle market not a good start. Got taxi transfer good decision when we arrived got greeted with friendly reception staff who were very helpful . We booked a swim up room and weren't dissappointed good size with separate sitting area away from the bedroom the patio area had 2 sun loungers and a table the pool was a good size room 111 on the first after noon we received a bottle of red wine a dish of fresh fruit also a dish of dried fruit a nice touch . Don't understand negative reviews about food the food we had was all good and hot . All in all a great week hotel a bit isolated but suited us all the staff were very friendly and helpful and a special mention to our maid who was first class we will return the only thing putting us off is the airport but that's not the hotels fault.More
Sandy D, Aberdeen, United Kingdom
cold chips for dinner
we were at this hotel last week as a couple. First impression on arrival was disappointing, only the shop visible and on entering reception, felt it was a little unwelcoming. On Mondays they have a 'meatless' day which is fine for vegetarians but what was on offer was pretty dire. A few days the chips were stone cold. Overall though, the food was very good. The a la carte restaurant was very disappointing. Our understanding of a la carte is that you choose from a menu and the food is served to you at the table but in fact you are served your starter and then its a buffet. Not worth visiting. During the day around the pool there was no drinks service which we would expect from a 4* plus and in the lounge bar in the evenings, the service began well but due to lack of staff the queues became quite long for drinks. The hotel is not really accessible for disabled as many steps from hotel to pool area and beach. Our rep organised a 'departure' meeting which we didn't attend but were informed was a waste of time and nobody we spoke to had ever heard of this before - what a way to spend part of your last day! We had a need to use the gym on a daily basis and the cleaning of the gym was a little basic and the free weights had a couple missing from the set and on one occasion, the remote control for the air conditioning went missing. The entertainment in the evening was a little hit and miss and on one occasion when a professional male and female act were performing, most of the audience left within the first hour or so. The sound quality was poor and the singing was out of tune and not suitable for the audience. We questioned the quality with the duty manager who merely stated they are the professionals and was dismissive with our comments. The local area around the hotel seemed to be devoid of any residence and the only taverna called the Golden Beach had an empty swimming pool. It would also be very dangerous to climb on the rocks at either end of the beach as the rocks were dangerous with no warning signs. Whilst the beach had lovely soft golden sand, the amount of litter was unacceptable. The closest village was a long walk up very steep hills in close proximity to the traffic.
Finally, we do recognise this was the last but one week of the season but not much effort was made by the staff to make it enjoyable and relaxing for us. The hotel was clean and the food choice was acceptable apart from on a Monday. Our choice of room with a swim-up room with a sea view was excellent and the proximity to the gym was good for us.
If you are looking to spend your stay laying by the pool or swimming in the sea, its a good choice. If you want to get out and about or slightly disabled, then go somewhere else.More
jamesntwillis, Reading, United Kingdom
for younger people not the right hotel or location!
My boyfriend and I (both age 22) visited the hotel for an all inclusive 2 week stay from 10/10-24/10/2014. On first impressions the hotel was lovely. Check in was a bit of a nightmare as there was a couple of coach loads of guests all checking in at once, with only a few staff helping. A lot of the guests rooms were not ready so were sent for a drink to wait; luckily ours was ready. On arrival at our room we were not too pleased, it was clean and tidy but we were on the same level as the car park overlooking it, with the staff working below us (rooms 340-345 have this I beleive!), and we had no sun on our balcony because of the way it faced. Apart from that the room itself was fine. The pool and beach area were lovely, the restaurant and bars were great too. Staff very friendly even though it was end of season. The entertainment team were lovely people, however I felt they weren't given much to work with and the evening entertainment wasn't great. Local acts were a bit boring, and if you're there for 2 weeks the entertainment only has 1 week rotation! So was repeated for us.
For us, the age we are etc. we felt the hotel wasn't right for us. Because of the location (4km up a steep mountain to the nearest town- nearly 20 euros each way for a taxi) we didn't really go out and felt bored stuck in the hotel. We did get the free courtesy bus (which is great) into corfu town a few times, but there's only so much you can do there! We found ourselves spending money on the pool tables, playing ping pong and watching tv in our room as there wasn't much to do. The entertainment was also boring for us in the evenings. There weren't many people there our age; and I'm only putting this in my review so other people our age aren't dissapointed!
Overall we did enjoy our holiday but just feel the location was wrong for us (which isn't anyone's fault, like I said I just don't want other people to make the same mistake!). More
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