We were surprised to find the bathroom unclean upon our arrival.. there were hairs along the bath, obviously the bathroom floor had not been swept or mopped prior to our arrival. We called for housekeeping and they rectified immediately. However, on later going to use the bin in the bathroom at the side of the toilet we found that had not been emptied!!!! We reported these things to our rep.
We felt the foyer of the hotel was very nice, and what one would expect of a four star hotel. The restaurant was good and the food was good. However, the corridors to the bedrooms certainly needed attention and were gloomy and very shabby. The bedroom was only just alright but the bathroom was tired and needed renewing. The non slip bathmat was pretty awful and looked as if it had been there for several years.
We would certainly NOT go back to that hotel and makes us wary now of booking a four star Thomson hotel in the future.More
safefty leaving hotel
Great hotel has safety problem that told them about when went in 2013,when you leave the hotel at front,they have a road going to their car car park,and when you walk out cars etc come at speed i was nearly hit last year ,its still the same it needs a warning when leaving hotel,and a warning to cars to slow, also the main road is dangerous zebra crossing has faded away it is a dangerous road, also the hotel needs free wi fi .the card you buy for 5 eros is a rip off ,some like the woodpecker are free wi fiMore
Corfu Chandris Hotel Dassia
We recently returned from the Corfu Chandris and have mixed feelings about it. I had requested a quiet room and we were lucky enough to get this but were put in room 102 at the end of a dingy corridor, well overdue a refurb. The fixtures and fittings in the room were old.. We couldn't find the two English channels on the old tv, there was a radio in the bedside table that didn't look like it had worked for years, the aircon was almost non existent and the lock on the balcony door was old and loose. The shower in the bathroom was the best bit... The shower head could only be used by holding it and manually spraying the water over yourself.. It couldn't be used on the wall as the fixture was very high and you couldn't angle the shower head so this was very annoying. I did complain to reception and to our rep but it was going to be four days to get moved so we put up with it. The bin in the bathroom didn't have a lid and considering you have to put the toilet paper in it was quite unhygienic.
Eating outside on the terrace of the restaurant should have been nice apart from the huge amount of wasps around. I did get stung and bitten by the Mosquitos so you must take insect repellent.
The pools were roped off until 10am and closed at 6 which was a bit extreme and it seemed so the pool attendant could have a lie in as we didn't see the cleaning taking place in the morning. Now the positive points.. Pool towels you could change daily. Clean sheets and towels every day. Free safe in room. Breakfast plentiful with lots of variety. Dinner ok but repetitive with a canteen feel. We ate out half the time. The beach was stoney but very safe and clean so you could see fish swimming around.
The staff very friendly and especially in the restaurant. I also left some things behind in the room and the hotel kindly posted them to me free of charge.
It seems we were in an old part of the hotel that really needs some updating and I was a little disappointed in the whole experience and sadly won't return.
Susiecute1960, London, United Kingdom
Very nice but not 4 star
Spent a week here in September 2014. First impressions were good, large, airy open plan reception leading on to the lobby bar. Check in was flawless and cases brought up to the room by a porter promptly. The room was OK, reasonably well appointed and clean. However, the bed was lumpy and the pillows had a few stains showing through the linen. There were no tea or coffee making facilities though, and the fridge needed a good clean and defrost. The bathroom could do with a bit of an update and a deep clean (grout between tiles was showing signs of neglect). The grounds to the hotel were exceptional. Very well cared for lawns and flower beds around the lagoon pool leading down to the shingle beach and sea. The restaurant was almost like a canteen but the food was good with many choices of hot and cold dishes, salads and desserts. The prices charged at the hotel bars were extortionate and we tended to head out of an evening to Eric's Place (just down the road) for a quiet and reasonably priced drink. Entertainment in the lobby bar was 'so so' but not well attended by fellow guests. I understand that the management are undertaking a programme of refurbishment to the bedrooms and when complete, I believe the hotel could well deserve it's 4 star rating but until then, at best a 3 star.More
Mike E, London, United Kingdom
First impressions were that it was a lovely hotel. Got to our room and as booked it was sea view. Nothing out of the ordinary, your normal hotel room. No tea or coffee making facilities, which is a first for me. There was the safe which was free of charge, which was good. A fridge which held the mini bar, which consisted of water, and soft drinks. Didn't use this as very pricey and you could get from right across the road from hotel. Also the fridge did not look very clean. Nice bathroom with walk in shower, on my booking though it stated a bath! Television was as I have experienced everywhere, satellite channels consisted of CNN and another news channel. We were on the third floor, so nice view. Our patio door handle was broken, no handle at all on the outside and inside one was hanging on by one loose screw. Good job we were on third floor. Food- lots of variety for breakfast. All cereals, fruits, continental etc. cooked breakfast items. Tea, coffee, and juice. We were on half board so all this was included. Evening meals- salad bar was lovely, so much choice. Hot meals- not up to much really, got a bit samey! Ate out for 3 nights. Any drinks ordered with your evening meal has to be paid for, even water. Very expensive as well. €4.50 for glass of house red! Pool areas were lovely, clean and well kept. All staff were great as well. Not an awful lot to do around the area though. You would have to get a bus to get anywhere worth visiting.More
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