The Crazy & White Reindeer Complex is close to the slopes and full of pampering options, so it offers relaxation and get-up-and-go in equal measure.
You’ll find this cosy retreat about 10 minutes’ walk from Levi. It’s well geared up for thawing out, and comes with communal snugs with crackling log fires and plump leather sofas.
There’s a choice of bedrooms. Stay in the White Reindeer accommodation in the main building, or the Crazy Reindeer rooms in a separate one. And, if you've got the whole family in tow, suites sleep up to eight.
TripAdvisor Traveller Rating
Based On 476 reviews
- Official Rating
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner.
Buffet breakfast and dinner.
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After being given your snow clothes at the airport, Santa's elves will take you to your hotel in Levi, Pallas or Yllas. Then, you've got the afternoon free to get a feel for your surroundings. Grab a toboggan and head for the slopes or take a walk through the snowy countryside.
Get a crash course in Lappish culture in this taster session. You can take a short husky sleigh ride, and have a go on a snowmobile. One of Santa's elves will tell you a story around the fire, too. The rest of the day is yours to spend how you fancy - wrap up and play in the snow or relax in the warmth of your hotel.
Cruise through the countryside on a snowmobile, or sit back and relax on a sleigh as huskies or reindeer do the hard work. Or why not book the Snow Village excursion? It includes loads of outdoor activities.
Head to Santa's activity area for a day of festive fun. Try your hand at decorating cookies and making Christmas tree ornaments, take a ride on a reindeer-pulled sleigh, and top your day off with a face-to-face meeting with Santa himself. On a Lapland Explorer trip you'll tuck into a traditional Christmas dinner at the gala meal, too.
Facilities ► View all
This is one of our Thomson SnowClub properties, which means Thomson the Dog will be on hand for plenty of festive fun. He’ll entertain the little ones with activities like snowdog-building, Christmas-themed storytelling and arts and crafts. Plus, he’ll be hosting special festive parties and sing-alongs. Family-friendly quizzes and games are part of the line-up, too.
Sky buffet restaurant*
Found on the top floor of the hotel and open for breakfast and dinner, with its own starry sky offering local specialities and a children's buffet.
Ammila local cuisine restaurant*
This is a really fun restaurant with a kitsch retro Finnish feel. Lunch is buffet style and the evenings have an à la carte menu featuring reindeer meatballs, fish soups and Schnitzel. You'll have a discount here as long as you order a three-course meal and show your hotel card. The restaurant is in the main town, just a short stroll away.
Rooms ► View all
These twin rooms come with a bright and inviting feel. There’s 1 child bed in the bedroom for under 12s. You’ll have a coffee maker plus room service* is available too.
2 bedroom family room
These 2 bedroom family rooms are spacious and come with a bright and cosy feel. There’s 2 double bedrooms and a coffee maker. Plus room service* is available too.
TripAdvisor Reviews Show more reviews »
Nice Hotel with friendly staff
Family of 7 stayed here Feb 2017. Nice hotel in a good location, only a couple of minutes walk from the town centre. Ski slopes also only a few minutes walk away. Hotel rooms very clean. My recently married son and his wife had a double room on the floor below our apartment. 5 of us (4 adults, one 4 year old child)had an apartment which had plenty of space for all of us.We booked our holiday through Inghams so we didn't have control over room choice, but were happy with the apartment we had. There was a mezzanine and a twin room upstairs and a single room on the lower level. All were clean and comfortable. It also had a nice sauna in the room. The view from the room was overlooking the front of the hotel and we could also see the ski slopes. Food was very good with a different menu on each of the nights we were there. All meals were a buffet style presentation with plenty of choice. We also eat at the adjoining restaurant (Rock Cafe) which also served nice food. A good choice of hotel for a holiday in Levi.More
Mark R, 190762
Just a night stay before airport
Just straying over for a night before departure to airport. So far the hotel the hotel is okay, room, bed, pillow, pretty much everything's is comfortable. Breakfast start only at 7:30 which I thought is quite late. Otherwise no compliant, all is good.More
Wonderfull Holiday nice hotel
This was our second time to Finnish Lapland but our first time to Levi we stayed for a week from 8th Jan , and we loved every minute, from the moment we arrived check was quick staff friendly, we stayed in the flying reindeer room in the main building and travelled as a couple, room was basic but ok, we didn't intend to spend our week in the room so it suited us, we were on a half board basis, food was lovely lots of choice, hotel is ideally situated not to near the small town but within walking distance to everything, we are going back next year and staying at this hotel so that tells you something, we were lucky enough to see the northern lights while there that's a big tick off the bucket list, we also did husky safari, snowmobile safari, snow shoe walking, skiing & snow village, it was very cold and snowed and snowed a lot which we love... Finnish Lapland is my most favorite cold place loved every minute.. will recommend this hotel and a visit to Levi.. we stayed in Sarriselska the last time for my 50th which we loved and did the overnight glass igloo and ice igloo, so didn't do them this time it was more about skiing this time and we loved it.. Levi is our favorite place we book with Inghams and were not disappointed..More
Andrea B, 186460
Nice but could do better
We stayed here in January for a week, and overall the hotel was fine. The rooms were spacious and had a fridge, as well as a hairdryer and bath/shower. The beds were two singles pushed together, but that was fine (and I think my husband enjoyed having a duvet to himself for a change!) and they were soooo comfortable! I am a fussy light sleeper but the beds were amazingly comfy. We had a balcony and initially overlooked the slopes (we moved room but will explain later), which was nice, and we also bought some beers which we put on the balcony to keep cold! There are irons and boards located down the corridors, and all easy to get to and use, and I never saw anyone using them. We had half board, which was fine, the breakfast was the same every morning (bacon, scrambled eggs, bread/toast, hams and cheese etc) and hot drinks and cereal. Not a huge selection but was fine to fill up on before going out on the slopes. Dinner was more varied, and was a meat dish, fish dish, potato dish, veg and salad, and also a couple of dessert options. Again, not a huge choice but enough to fill you up. Seating was sometimes limited, and if you got to breakfast or dinner too late you would have to share a table, which was fine, but go early if you want to avoid the rush! We ate out one night at the Rock Cafe, which is next door, and the food was amazing, but was expensive. We did find that in the area, that eating and drinking was expensive (a pint of local beer was 8 euros), so was glad we went half board as this cut down on our spending. Our first room was above the gym, and people who went to the gym could put on their own music, and when they did it was REALLY loud - loud enough for our floor to vibrate. Now I am super sensitive, so for a normal person this might not be an issue (it wasn't for my husband) but it did irritate me, so I asked reception initially for the music to be turned down, but eventually asked to move rooms. I know some of the reviews have said the reception staff are rubbish but I found them to be accommodating and friendly, and despite me being annoying in asking to change rooms (twice) they went over and aboard what they needed to do. We eventually ended up in a room that overlooked the back of the main hotel, and this was nice and quiet. No slope views but that was fine. Slopes were a 5-10 min walk from the hotel. Easy and nice to walk to in the snow, and also to get bearings and see what bars and restaurants are in the village. There is a bus shuttle that takes you to the other side of the mountain, only takes 15 mins, but that side is a lot flatter so much better (and quieter) for novice skiers! We did all the trips, direct with the travel agent we booked through, and my opinion is as follows: Huskies - I got quite upset on this trip, the animals were outside in the cold and some were injured and in cages. I think this was me being sensitive and maybe missing my own dogs. We could stroke some of the huskies and puppies, which was lovely. Be warned though, they consider ANY dog a 'husky' and not what you might think a husky is! Snow mobile - We did the evening trip, which had about 30 people on it (which was too many). We couldn't go fast as we were following slow people, which was frustrating, and there was also a block on the handle so you couldn't go over a certain speed. It was quite hard for my husband to control the snow mobile, and he's a strong guy, as the tracks we had to follow were really wobbly. The trip was quite long, which was good, and half way you stop at a hut for hot drinks and biscuits! The couple there were really nice. I would take a small torch as if you need to go to the loo it's in the woods! Igloo - AMAZING!!! They are beautiful and it is so relaxing and romantic! They have a shower room and also a kitchen, which has a bottle opener, kettle, fridge, hob etc, and we took snack and a couple of bottles of wine and just listened to music. There is no TV or wifi, which is perfect as you can then enjoy and relax. The beds had electric controls so you could separately have different levels for your legs and head. You MUST book though as they only have 18 igloos I believe, so it is limited. Reindeer - Nice trip, made me feel like I was in Narnia going through the woods! Great for kids, and was nice after to learn about the reindeer, how they get them etc. Horse sledge - This was probably the most boring of the trips, but my husband enjoyed it and it was relaxing. It was close to the huskies so you could hear them all yelping. Airport is tiny, and food and seating is limited, so I would say to try and take food with you or eat before you leave. This hotel is close to everything, the airport, slopes, trips and everything is literally 10 minutes on the coach! Would definitely go again!More
Zoe M, 186299
Great place and service
I stayed at Hullu Poro 3 nights in January 2017. The quality and price ratio was fantastic and it was the high point of my visit in Lapland! Easy access to Village center (this is in the center but without being too busy), great bfast and food in general. I can easily recommend.More
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