There's a trio of slides to try out, and the multi-lane one is great for a race. The waterpark is only open in the summer, from 1st May to 31st October. Just so you know, you will need to be aged 8 and 1.2m tall to ride the slides.
Designed for 3 to 11 year olds, Thomson Kids’ Club offers 2 hours of activities, 5 or 6 days a week. And that includes at least 3 evenings. It’s split into sections, with Tots for 3 to 5 year olds, Team for 6 to 8s, and Tribe for 9 to 11s. Best of all, most kids’ clubs activities are completely free. And outside of peak season, there are parent and toddler sessions 3 days a week, too. For your peace of mind, all Thomson Kids’ Club staff have advance DBS checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times. Open April-October.
Offering buffet breakfast, lunch and dinner, with Cypriot and international cuisine. Kids are well catered for too with their own buffet offering and highchairs. Themed nights are held here each evening rotating between gourmet, a carvery, Italian, Cypriot, seafood, international and Phaethon dishes. Dietary requirements can happily be catered for on request.
Twin room with sea view sleeps up to 3 with twin beds and an extra bed. With air-conditioning in high season, a radio, and satellite TV showing BBC World, and Sky News. Room service at a charge. Please note there is no cot space when the room is fully occupied.
Twin room sleeps up to 3 with twin beds and an extra bed. With air-conditioning in high season, a radio, and satellite TV showing BBC World, and Sky News. Room service available at a charge. Please note there is no cot space when the room is fully occupied.
I would like to echo some of the other reviews on here. Was billed as a four star, though rooms are closer to a two. Claimed free wifi but a charge for it in the room, free in reception but painfully slow. The room was basic with antique TV with terrible reception. Very small but clean on arrival and kept clean throughout our stay. I have only one child, aged four. I would have been horrified spending a week in there with 2 kids, specially if a bit older.
Main issue was a not insignificant number of guests there during our stay. I got the feeling that many believe they have to drink their cost of holidays worth of alcohol during their stay. Bad language commonplace and drunken behaviour every night. Not something for most families, and not me and mine. This was during the day around the pool as well as the evening.
Want a nice family holiday that doesn't end up feeling like chucking out time on Saturday night in your towns high street, avoid!More
A slip on the trip
Third visit to this hotel with Thompson. Did not disappoint, great place for family holidays with its own water park area. Great staff and good variety of food to choose from.
Unfortunately there is no beach at the front of the hotel but a seawall with steps into the shallow sea with a stony bottom. There is a public beach a short walk away.
Anyway the steps were constructed last year and are uneven and the lower step can be slippery when covered in algae as one of our party found out to his cost. A trip to the clinic and sleepless nights with a bruised back which was later to be found as broken rib.
Needless to say the hotel disclaimed responsibility for the condition of the steps though the next day they cleaned all the steps which made them safer to use.More
parobbie, Leeds, United Kingdom
Another great holiday
Just home from our second visit to the Phaethon, and our decision to return did not disappoint.
It has everything that we could possibly need for a family holiday - we had a great time. The room is basic, but the food, entertainment and facilities were excellent.
Special mention goes to Emma on the animation team. A friendlier, more genuine character you'll never meet - her enthusiasm is both infectious and refreshing - Top chick and will be missed!!More
deanhardingham, Aberdeenshire, United Kingdom
I loved the Phaethon. It is a massive all-inclusive hotel. The staff are fab and the food there is amazing. it's a different theme every night. The night entertainment is excellent because there is a kids disco then aload of other stuff.
All in all I would defiantly go back again!!!!More
Great place for a holiday
Have visited this hotel 3 times now. each visit at different time of year both in and out of season. I can honestly say that the standards do not drop out of season. We are relative newbies as talking to other guests, some visit 2 to 3 times a year!
The staff are friendly, helpful and do all they can to help you. Once we arrived very late at night, about 11:30pm but there was food and refreshments waiting for us so we could fill in registration documents while having something to eat and drink.
The place is spotless and the cleaners work tirelessly to ensure this.
The food is amazing and I challenge even the fussiest eater to not find anything they like. Personally I loved the choice at the salad bar but then I also loved the roast meat choice each evening and the care taken by chefs to match accompaniments to the meat or each night (eg roast pork and apple sauce with crackling. Yum!). The lunchtime Chinese buffet by the pool bar is delicious!
The bar staff must walk miles each evening as they constantly check to see if guests need more drinks. This is a pleasant change at an all inclusive hotel as I have been to others (4 and 5 star establishments) and you have to queue at the bar to get a drink.
The rooms are clean and functional. Only negative I would say is that they are on the small side if you have a family of 4 and the mattress was too firm for me. Maybe have the choice of mattress toppers for lighter guests?
The animation team led by Dido work tirelessly on the day and evening entertainment programme and put on some great shows!
This hotel has the room to spread out as it is the last one on the seafront. This means there are plenty of sunbeds around the 3 pools. I even tried the water slides this visit! There is a lovely alk along the seafrnt to the harbour which takes about 40 minutes but is well worth the stroll. there is also a regular bus sevices directly outside the hotel that takes you to town, market and Coral Bay.
There was a new member of staff this visit called Kim, who is the guest relations manager and she is a lovely asset to the hotel. Constantly chatting to guests around the hotel and helping with any problems you may have.
All in all I cannot fault this lovely hotel and all the staff that work so hard to make our holiday such a pleasant one. Look forward to our next visit in March 2015.More
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