You get a choice of pools at this place. And in the summer months, there’s even a waterpark.
This place has a pair of huge pools. And in the summer months, a waterpark opens up. On the dining front, there’s a buffet restaurant with theme nights including Cypriot, Italian and seafood.
The hotel enjoys a quiet spot just outside central Paphos. There’s a little rocky beach behind the hotel. And it’s a 10-minute bus ride to the harbour, where cafés and tavernas line the water’s edge.
TripAdvisor Traveller Rating
Based On 4619 reviews
- Official Rating
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Soft drinks and local alcoholic drinks including beer‚ wine and spirits, until 24.00. Afternoon tea and coffee. Snacks, cakes and local ice-cream.
Facilities ► View all
There's a trio of slides to try out, and the multi-lane one is great for a race. The waterpark is only open in the summer, from 1st May to 31st October. Just so you know, you will need to be aged 8 and 1.2m tall to ride the slides.
Great for the kids with a climbing frame, waterfalls and slides.
Kids’ Club by TUI Family Life for 3 to 11 year olds, Apr - Oct
Available from April 2017. Designed for 3 to 11-year-olds, our Kids’ Clubs by Family Life offer daytime activities, five times a week. To ensure all activities suit your little and not-so-little ones, we’ve split the Clubs into age groups and tailored the activities for each. Just like in our Family Life resorts, there’s Bamse Club for 3 to 5-year-olds and @611 Club for 6 to 11-year olds, so you and your kids get a taste of the full experience. For your peace of mind, all of our Kids’ Club team are trained to UK standards by TUI, and have undergone relevant checks.
Rooms ► View all
Family Room with Sea View and Balcony
These rooms include a small balcony for some additional outdoor space and you'll get a sea view, too.
Twin Room with Balcony
These twin rooms are light and airy, and come with a balcony. They have a sofa-bed incase you need to sleep an extra person. And you'll also find Wi-Fi*, air-conditioning, and satellite TV included. Tea and coffee facilities are available from May 2017.
TripAdvisor Reviews Show more reviews »
Excellent staff, poor hotel
As with many of these reviews, I'll start with the positives. The staff here are wonderful and genuinely eager to help. We had a couple of occasions when we needed support and they couldn't do enough for us. The entertainment team were also very good; a young team of singers and dancers but the shows were very late at night with kids running around everywhere. The hotel is not as advertised and left us really disappointed. I read most of the excellent reviews on here and was looking forward to arriving and having a relaxing break. The rooms are tiny and in a state of disrepair. Our shower leaked and was held together with mastic. Clearly you don't spend much time in the room so this was ok but not much fun for four people when trying to get ready. The food was ok but so boring. Same things called different names on most evenings. Same desserts every night apart from one warm special! We've been to many all inclusive resorts and usually they will try to change up the menus or do speciality evenings but they have the same weekly menu. Breakfast and lunch follows the same way. There is the Chinese buffet but that's by the pool only at lunchtime; it would be so much better if this was offered in the evenings as another venue away from the main restaurant. Plenty of food available all day at pool area but very unhygienic; people putting their fingers in food and generally picking items up and putting them down. This is not the hotels fault but is an issue. From an alcohol point of view, I guess it's always a risk that certain people will over indulge and sadly this was something we did see here that we hadn't before at exclusive all inclusive resorts. This hotel is ridiculously busy; probably too full for it's own good. The pools are too busy all day and as mentioned on many reviews, you do have to be up and about by 7.00 to get a sun lounger. The pools are full of children on inflatables and you can't swim. There is only a tiny area near the sea; it's not a beach. There is a public beach a little way up the coast that you can walk to. In summary, we were really disappointed and there was value for money. A 2/3 star at most. More
Very dated. Great food. Mixed review.
We have just returned from a week away at the Phaethon. We went for a wedding. We paid £2,200 for two of us for 1 week all inclusive. The first impression was fine. We arrived in reception at around midnight and checked in. They gave us our key and directed us to our room on the 1st floor. They gave us two bags with a sandwich, orange juice and water in as we had arrived so late, which I thought was a nice touch. Walking to our room it became obvious that the hotel had not had a re-vamp in years. The purple carpets were stained with bits all over them and the walls had marks and scratches all over them. We got to our room we were quite shocked as to how small they were. We had a double bed and two single beds crammed in. The balcony was large with a table and 4 chairs, however it was not private. There were metal railings all the way down so you could see for about 5 rooms away. The wall's are like paper so you can hear everything. On one of the single bed's there was lots of ant's running around. We decided as it was late we'd stay in here for 1 night and ask to be moved in the morning. The staff offered us a different room higher up on the 2nd floor. We moved in here and it was the same layout but no ant's so we moved. The balcony in the higher room's however are much smaller and have a table with 2 chairs. The air conditioning is awful too, the room's are so hot. The food at the hotel is fantastic! I am a fussy eater and found lots to eat everyday. Food is available all day long, if you miss breakfast you can always get something at the pool bar. The food quality is fabulous too. Defiantly the best thing about the hotel for us. The staff cannot do enough to help you. They are very friendly and there are lots of them. When you have a drink by the pool as soon as you've finished there is someone there to collect it. They were absolutely brilliant and couldn't fault a single one of them. The drinks selection is great too! A daily cocktail (all cocktail available everyday too). They have beer taps so you can just pull yourself a pint when you want. In the afternoon they have pancakes or waffles available that you can smoother in melted Nutella! The pools were very good however the kiddy pool was pooed in 3 times whilst we were there and the main pool was pooed in once whilst we were there (we were only there 1 week). I understand this isn't the hotel's fault so I haven't marked the Phaethon down on that. They offered FREE child swim nappy's to try and prevent this from happening. The slides are great. You never had to queue very long to get a mat or a ring. We went as a couple with no children but as I mentioned we went for a wedding and most of the wedding party had children which is why we stayed here, otherwise it would not be our first choice as there were children everywhere. The entertainment is great for the children. My niece's were in the kid's clubs and they loved it. All in all we wouldn't return as we thought the rooms and corridors were appalling for the price we paid, however the food and drink was fantastic...So a very mixed review.More
Great Hotel and Lovely Staff
Stayed here for a week in march with my partner and I have to say this is the best hotel we have ever stayed in. We arrived late and were sent straight in for food before checking in, we then checked in which was quick and easy and were shown to our room. The rooms were lovely and clean and had the most comfortable beds ever. The food was absolutely stunning, Chinese food available almost everyday which was lush, the vegetables were cooked to perfection and you could have cooked dinner daily just like you would eat back home. There was so many drinks to choose from and the beer was bottled keo and l have to say nicest I've ever tasted. The hotel was immaculate and the staff were really friendly. Would love to go back to this hotel.More
1st trip to Cyprus
This was our 1st time in Cyprus. Excellent hotel and excellent staff. The food was varied and the facilities at the hotel where great. My 9 month old niece broke her leg on the 1st day we got there and the staff where brilliant at checking if we needed anything. Nothing was too much trouble. We enjoyed drinks on the terrace in the evening which has waiter service. Just want to say a big thank you to Gary the waiter for always providing service with a smile! Everyone here is brilliant. As stated in some reviews the rooms being dated, the rooms where spotlessly cleaned and we had everything we needed. The kids have something to do all day long. We are already looking at coming back next summer. There where plenty of sunbeds so no need to get up early to reserve them. Food is all day long. The beach is lovely and i advise a trip to the beautiful harbor. Thank you to everyone at the Phaethon Hotel!More
Not a 4 star! Not value for money!
Hotel classed as a Thomson 4T.. don't be fooled it's a 3 star at most. Hotel tired and family rooms cannot be classed as a family room - so small. Hotel in need of a major refurbish. Thomson representatives unhelpful. However some positive points: food very good and staff helpful. Entertainment team work hard. As a family we would not return - for the amount we paid it was not value for money.More
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