Hotel Crown Resorts Horizon  

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This place has a prime lookout over Coral Bay, so the sea-view bedrooms are worth paying a bit extra for, though pool views are up for grabs, too. Speaking of pools, the outdoor one here is a huge squiggly-shaped number that comes with a kids' section at one end and a swim-up bar at the other. On the food front, meanwhile, there's a buffet restaurant that also does à la carte options and theme nights, like BBQ, Greek and Oriental. And if you want to venture out, you can walk to the beach in 5 minutes and it's less than half that to a pack of restaurants and shops.

TripAdvisor rating

Based on 870 reviews

  • Official Rating
  • 2Buildings
  • 4Floors
  • 215Rooms
  • 5Lifts

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner.  Selected local-brand alcohol, soft drinks, tea and coffee.  Snacks at set times.

Facilities► View all

Outdoor pool

The large lagoon style pool has sunbeds with parasols on the terrace and plenty of palms to give you that little extra shade. Pool towels are available from reception with a refundable deposit.

Swim-up pool bar

For light bites and drinks from the comfort of the pool. Open during the summer, from sunrise to sunset. Subject to weather conditions.

Crown buffet restaurant

The restaurant offers a full buffet at mealtimes and there's a choice of salads and barbecued snacks with lunch and dinner. The garden terrace is open in summer for you to enjoy your meals in the open-air. You can also enjoy themed nights including Greek, Oriental and Mexican.

Rooms ► View all

twin room

Twin room sleeps up to 3 or can be sold as a single. Air-conditioning from May-October and heating from November-April. Safety deposit box and minibar at a charge.

twin room with limited sea view

Twin room with limited sea view sleeps up to 3 with air-conditioning from May-October and heating from November-April. Safety deposit box and minibar at a charge.

TripAdvisor Reviews Show more reviews »

Overall, a better experience than expected

Having read many mixed reviews we did arrive at the Crown Resorts Horizon in Coral Bay with a little apprehension. Yes, there were a couple of minor issues however, being objective, overall we had a really pleasant stay. Firstly, it pays to keep everything into perspective. Did we pay a lot of money in relation to many other hotels (both locally, in Cyprus as a whole and elsewhere) well, no. First impressions; we arrived to a hotel which was very clean and well maintained externally and the reception lobby was also clean and well maintained. The receptionist was on duty and alert and check in was very smooth and we were issued our 'all-inclusive' wristbands. We were allocated two rooms (family of four) on the top floor of the Garden Wing which is the secondary building to the rear of the primary. I was a bit concerned at first however getting to the wing was easy, covered and made no negative impact on our stay. TIP: As well as requesting two high floor rooms next to each other with a side sea view I had emailed the hotel a week prior to our arrival confirming our request. I received a confirmatory email back from reception within the hour. Sure enough we had two rooms as requested with inter-connecting doors which was a real bonus. Looking at the hotel plans I believe that there are about 15 pairs or so of these in the hotel. Power points are standard 240v UK three pin (as is most of Cyprus) so no need for adaptors. TIP: If you have a family in more than one room it may be worth requesting a couple of these in advance. The rooms were larger than expected, well appointed with plenty of storage and the views were stunning looking out over the mountains with a great side view of the sea. In all fairness we were on the end of the block and so arguably had a better view than some rooms however I can only comment on what we experienced. As some previous visitors have commented the bathroom(s) were tired with missing mastic with poor lighting and yes, the showers were hit and miss from time to time but to be honest none of this was a real issue. There were a few 'hairs' collected behind the bathroom door between it and the bath (which were not ours!) however these were gone by the following day after housekeeping had been. When we got to our room, we did the bed test. It was hard as heck and very low with the springs audible. We looked at each other thinking 'this is going to be interesting'. Actually, we slept really well, the bed turned out to be pretty comfortable under the circumstances and this wasn't an issue. On our arrival one of the interconnecting doors was locked. I reported this to reception and it was remedied within minutes. Room safes are charged by the day and work out about Eu17 per week. The hotel has two pools, one outdoor and one indoor. The indoor one is heated up until about May...not exactly tropic, but pleasant. There is a gym, spa and changing facilities there. It is clean and well staffed. Beware of the corridors leading to this pool, they are like ice when wet however the staff do try to keep them dry and signage is put out when they are wet. TIP: The hotel charges 10Eu deposit and 2Eu (per day) per hotel pool towel. This can become expensive especially if you have kids who may loose the odd one. I did read this before travelling, if you can, try and pack a couple of 'beach' towels in your luggage. You could use room towels but the hotel may reproach you over this. The outdoor pool is very attractive. It is also very, very cold.....but once in it is OK; mainly because you tend to loose all sense of feeling (slight exaggeration) but it is very cold. The swim up poolside bar was closed during our stay however the main bar which also has an outside annex and is adjacent to the pool was open and frankly the former being closed had no detrimental affect as the main bar is staffed by friendly and efficient staff who are attentive and very capable. Outside drinks are wisely served in plastic cups. The hotel was pretty much full by the third day we were there and there was never a queue of consequence at the outside bar. The main grounds are pleasant and generally well maintained. Substantial bar snacks are served from around 10:30am until about midday and from around 3pm until 4:30pm. They are well presented, fresh and served pretty quickly. On the subject of food. The restaurant is buffet style with plenty of choice. It is fair to say that it can (like most buffets) become a bit samey however there was always something new to enjoy at each sitting and everything was well cooked, replenished frequently and fresh. A couple of slight negatives here: some of the staff do take a bit of getting used to in the dining room. Andreas, the restaurant manager has a great sense of humour once you get used to it. Most of the staff are Eastern European here and a couple of them are a little surly however they do have a thankless task for 18 hours a day. Plate clearance is somewhat efficient and can occur pretty much as you take your last mouthful from the plate. This did mean that trying to make a meal last more than 20 minutes was not easy which is OK during the day but of an evening we did find the experience was over faster than we would have liked. Breakfast was very comprehensive and always substantial. TIP: If you are staying all-inclusive and want to explore the island (which I recommend) simply ask at reception the day before you choose to travel and you can collect a packed lunch for however many there are in your party from the restaurant at breakfast the following day, free. We did this on three days of our week and it made a huge difference to our days out. It will come in an individual box and contain a sandwich, fruit, fruit drink, crackers and a couple of other bits. OK, not gourmet, but quite sufficient, convenient and free! Entertainment. The hotel entertainments coordinator is Laura originating from Romania. She couldn't try harder, has the patience of a saint, is incredibly friendly with great English and an uncanny knack at remembering every single guests names on sight. Take it or leave it, but there are activities everyday: archery, shuttle board, darts, volleyball etc. There are certificates for the 'winners' of an evening and some of the longer stay more senior residents can get somewhat over competitive. But this is nothing to do with the hotel. Evening entertainment consists of either in-house competitions, quizzes or karaoke and outsourced local acts, singers, magicians, blackjack, bingo (5Eu but with winnings up to 120Eu+) and the ubiquitous Greek dancers. There isn't much else to do other than visit the local bars so we ended up 'being entertained'. Not my cup of tea to be honest however to be fair that's just me being grumpy. Laura hosted each night and does an amazing job and actually, I did join in the quizzes etc and the entertainment passed the evenings. The bar. The indoor bar has plenty of seating and is open to the main atrium which also has plenty of seating. The bar staff are pleasant, efficient and very observant. Although all from different countries, they have a great understanding of your needs. Unlike many all-inclusive option hotels where 'those with wristbands' get plastic cups indoors, all indoor drinks are served in 'grown ups' glasses which was appreciated. Clearance of glasses from tables is very efficient. TIP: If you happen to be staying with hungry teenagers, if you ask at the bar for a sandwich, right up until around 11:30pm, more often or not, there are wrapped sandwiches available for free (which are the unused, untoasted 'toasties' from the day). Summary. A pleasant stay and really good value for money. Final TIP. If you are staying during the winter months right up until the Easter break...and I do not wish to or intend to offend anyone here, however the hotel will most probably be predominantly occupied with very long stay repeat visit seniors. The entertainment during this time will most probably reflect this. If you are, errr more junior in years (50 or under) you may wish to bear this in mind. On our arrival, bar one other couple, we were pretty much the only residents with kids or under 70. However by day three, the Easter travellers arrived and everything moved up a pace or two. This is not a criticism, it is a factual observation and the hotel endeavours to cater at all times for the majority of their guests, quite rightly....just something to be aware of. OK, that's it, hope this 'report' is of use.More

Malcolm S, Felpham

BEST HOLIDAY- APRIL 2013

Excellent hotel and location weather was lovley in april! food was great lots of choice something different every day LOVED IT! great entertainment at night strip of bars, resturants and shops definitely go back cant wait would go back tomorrow!More

chelsea r, Liverpool, United Kingdom

crown resorts horizon

we just arrived back from paphos after staying in the crown resort horizon .we stayed there last year on our honeymoon ,we was treated like the rest of the guests ,hotel and rooms very clean and food was ok entertainment not very good at night ,so me and my wife decided to stay again ,with our daughter ,was very disappointed ,on the standard of a so called 4 star hotel we arrived late Saturday after a long day one person to check in lots of tierd travellers as we was all inclusive would expect least a warm drink to be given some awfull cheese n ham butties so we asked for a bag of crisps we had to pay ,its a shame this hotel is falling standards have dropped and the food in the dinning hall has dropped since last year and lack of staff the only good point was the hotel is cleanMore

david p, Manchester, United Kingdom

4 Star my a*rse

We were only there 2 nights thank God, felt like we were on the set of Benidorm! Don't go expecting 4 star. The rooms are grubby and a bit smelly, that tell tale crunch of plastic sheeting beneath threadbare sheets, no toiletries except a public WC style hand wash dispenser on the wall next to the sink, no tea/coffee and the aircon didn't work. Food - a varied choice of average tasting school-dinner type food; roast dinner, chicken n chips and full English dominating the token (blandly cooked) Cypriot dishes. Tinned fruit on the breakfast buffet, but all the egg n bacon you can manage. Location - if you like all day breakfast restaurants, mini-markets full of touristy tat and an evening of Elvis impersonators & Karaoke - you'll love it.More

DuchessDoris, Cambridge

Lovely hotel.

I've been meaning to write a review for about 4 months now, never actually written one before, but thought I should share what I thought of the hotel! I thought it was lovely! The staff were nice & the big tall guy in the dining room deserves a mention as he was always smiling & seemed very helpful. I thought the food was great all the time. (that especially showed on my waistline!) The pool outside was too cold to go into, so it would have been good if the indoor one could have been open a bit longer, but I suppose it was out of season & since it's part of the spa, I suspect that's the reason it closed earlier. (This is my only complaint, if it even is one!?!) I LOVED all the cats & glad to read that the staff seem to look after them. Also, who needs tea & coffee making facilities when there's all the drinks on tap all day!! I would definitely stay here again!More

Shazham40, Edinburgh, United Kingdom

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