Hotel Crown Resorts Horizon  

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This place has a prime lookout over Coral Bay, so the sea-view bedrooms are worth paying a bit extra for, though pool views are up for grabs, too. Speaking of pools, the outdoor one here is a huge squiggly-shaped number that comes with a kids' section at one end and a swim-up bar at the other. On the food front, meanwhile, there's a buffet restaurant that also does à la carte options and theme nights, like BBQ, Greek and Oriental. And if you want to venture out, you can walk to the beach in 5 minutes and it's less than half that to a pack of restaurants and shops.

TripAdvisor rating

Based on 880 reviews

  • Official Rating
  • 2Buildings
  • 4Floors
  • 215Rooms
  • 5Lifts

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner.  Selected local-brand alcohol, soft drinks, tea and coffee.  Snacks at set times.

Facilities► View all

Outdoor pool

The large lagoon style pool has sunbeds with parasols on the terrace and plenty of palms to give you that little extra shade. Pool towels are available from reception with a refundable deposit.

Swim-up pool bar

For light bites and drinks from the comfort of the pool. Open during the summer, from sunrise to sunset. Subject to weather conditions.

Crown buffet restaurant

The restaurant offers a full buffet at mealtimes and there's a choice of salads and barbecued snacks with lunch and dinner. The garden terrace is open in summer for you to enjoy your meals in the open-air. You can also enjoy themed nights including Greek, Oriental and Mexican.

Rooms ► View all

twin room

Twin room sleeps up to 3 or can be sold as a single. Air-conditioning from May-October and heating from November-April. Safety deposit box and minibar at a charge.

twin room with limited sea view

Twin room with limited sea view sleeps up to 3 with air-conditioning from May-October and heating from November-April. Safety deposit box and minibar at a charge.

TripAdvisor Reviews Show more reviews »

A Return Visit

My wife and me were making our 2nd visit to the Crown and I don't remember if I reviewed it the first visit. We had with us our Daughter-in-Law and 2 eldest grandchildren (16 & 13) and visited 9/16-04-14, I had rung earlier to request that our rooms be next to one another and if possible sandwich as we would be arriving after dinner had finished, this was not a problem and was arranged. We found all the staff helpful and cheerful even the night porter was happy to show us the way to our rooms we were in the Garden Wing which is nice and quiet.. The rooms were fine clean and comfortable, albeit as previous reviewers have said there are no toiletries other than the soap dispenser and the tv stations are limited, but on the plus part the hotel does show Premier League matches. We found the choice of food in the restaurant excellent, my wife was in her element as the fish each day was superb and the plates were hot and you need a napkin to hold them. The hotel is in a quiet area being in Coral Bay but the buses run every 15mins and is 1 euro 50 into paphos or you can pay 5 euro for a day ticket and go from bus to bus. This does seem a hotel mainly for Brits. Laura the animation leader does a wonderful job whether she gets help as the season gets busier, but she does everything and entertainment of the evening is pretty basic apart from Saturday when the folk show is on.. My daughter-in-law and grandchildren were happy with the hotel they were just glad to be holiday though my grandson did do a lot of revising, and they would love to go back next year. My wife and i are looking to visit again later in the year all in all we had a wonderful holday.More

Para888, Liverpool

Great value for money

Recently returned from a week in Coral Bay. We have been to this resort on various occasions and stayed in villas with family and in other hotels. We have seen Crown Resorts Horizon often but never been in it. When looking for an Easter break I got an email from Thomas Cook with an offer I couldn't refuse. I did a quick check on Trip Advisor and it seemed to be ok. We had a lovely week. Like a previous reviewer we had paid for a side sea view but pretty much got a sea view from the top (3rd) floor. So what if the room was a bit 'tired' and the t.v. had few English channels, that's not why we go on holiday. As there is no universal star rating, stars are only a guide. I have been in better four star hotels but I feel this is better than 3 star. Everywhere was clean and, as we like a firm bed, we had no sleeping problems. We were all inclusive and the food was fine. We, in fact, found that a buffet three times a day was more than we could manage so had to be more selective. The only complaint I have is the wine in the dining room on all inclusive. My husband said the red was ok but, as I'm not keen on red, I tried the rose and white. They were incredibly dry. One lady who had been there for a few weeks, said there had been a medium but it was taken off. I checked with a waitress and she advised I have a spritzer so that's what I did. I do think it would be good to have a bit of a choice. On the other hand there was a substantial list of cocktails which I enjoyed in the evenings. The entertainment is simple and Laura does a great job. Everyone is very friendly. I only saw one waiter in the dining room who was a bit grumpy. All the rest were lovely. We even won a quiz by having all the answers right! The prize was a bottle of wine and, as it was the last night of our holiday, we left it for the cleaners. I hope it was better than the stuff at dinner. We had no difficulty finding loungers in the gardens and didn't have to get up at dawn to book them. The hotel is very handy for everything. I had forgotten to pack some medicines and the local Pharmacist was very helpful. We are retired but there was a mix of ages in the hotel. Take your own books as very few appear. I have a suspicion that the person who runs the shop in the hotel nips out and takes them as they sell second hand books. I noticed, on a couple I managed to find, that folk had written 'not for resale' on them. The flight back with T. Cook was awful. I think we had the worst seats on the plane and couldn't even cross our legs for 5 hours. Maybe that's why we got such a good deal!More

Allandot, Renfrewshire

tired & in need of refreshment

Has been an excellent location to stay but hotel getting very run down. Beds & fittings in rooms past there best some time ago. Little humour in attitudes of staff (all probably because of downturn in hotels financial situation - very few Greek voices heard). TV in rooms not really geared to visitors (1 German & 2 British station, all mainly news - rest either Cypriot or Greek). Pool OK but perhaps a little small in adult section (but very clean). Restaurant (all buffet) fairly good with varied choices of food for different nationalities & mostly well presented although the layout of the room could have been better to avoid queues clashing. Drinks very expensive compared with those in the many nearby pubs & restaurants. Fairly extensive grounds for strolling/sunbathing & games including childrens' play area.More

iainaross, dornoch

Value for money but not 4 star

typical cypriot hotel with themed menus each evening. food more than adequate but not wonderful. Beds very uncomfortable but comforter provided on request (thank you to your reviewer for the info) no toiletries at all other than in a dispenser on the wall, so you need to take everything including soap. There are even extra charges for towels in the indoor pool. Mainly British guests, with many repeaters and many on all inclusive. bar prices somewhat high if not on all inclusive. staff very friendly and helpful. fine for a few days but would not recommend for a long stay.More

atthy, north wales

Overall, a better experience than expected

Having read many mixed reviews we did arrive at the Crown Resorts Horizon in Coral Bay with a little apprehension. Yes, there were a couple of minor issues however, being objective, overall we had a really pleasant stay. Firstly, it pays to keep everything into perspective. Did we pay a lot of money in relation to many other hotels (both locally, in Cyprus as a whole and elsewhere) well, no. First impressions; we arrived to a hotel which was very clean and well maintained externally and the reception lobby was also clean and well maintained. The receptionist was on duty and alert and check in was very smooth and we were issued our 'all-inclusive' wristbands. We were allocated two rooms (family of four) on the top floor of the Garden Wing which is the secondary building to the rear of the primary. I was a bit concerned at first however getting to the wing was easy, covered and made no negative impact on our stay. TIP: As well as requesting two high floor rooms next to each other with a side sea view I had emailed the hotel a week prior to our arrival confirming our request. I received a confirmatory email back from reception within the hour. Sure enough we had two rooms as requested with inter-connecting doors which was a real bonus. Looking at the hotel plans I believe that there are about 15 pairs or so of these in the hotel. Power points are standard 240v UK three pin (as is most of Cyprus) so no need for adaptors. TIP: If you have a family in more than one room it may be worth requesting a couple of these in advance. The rooms were larger than expected, well appointed with plenty of storage and the views were stunning looking out over the mountains with a great side view of the sea. In all fairness we were on the end of the block and so arguably had a better view than some rooms however I can only comment on what we experienced. As some previous visitors have commented the bathroom(s) were tired with missing mastic with poor lighting and yes, the showers were hit and miss from time to time but to be honest none of this was a real issue. There were a few 'hairs' collected behind the bathroom door between it and the bath (which were not ours!) however these were gone by the following day after housekeeping had been. When we got to our room, we did the bed test. It was hard as heck and very low with the springs audible. We looked at each other thinking 'this is going to be interesting'. Actually, we slept really well, the bed turned out to be pretty comfortable under the circumstances and this wasn't an issue. On our arrival one of the interconnecting doors was locked. I reported this to reception and it was remedied within minutes. Room safes are charged by the day and work out about Eu17 per week. The hotel has two pools, one outdoor and one indoor. The indoor one is heated up until about May...not exactly tropic, but pleasant. There is a gym, spa and changing facilities there. It is clean and well staffed. Beware of the corridors leading to this pool, they are like ice when wet however the staff do try to keep them dry and signage is put out when they are wet. TIP: The hotel charges 10Eu deposit and 2Eu (per day) per hotel pool towel. This can become expensive especially if you have kids who may loose the odd one. I did read this before travelling, if you can, try and pack a couple of 'beach' towels in your luggage. You could use room towels but the hotel may reproach you over this. The outdoor pool is very attractive. It is also very, very cold.....but once in it is OK; mainly because you tend to loose all sense of feeling (slight exaggeration) but it is very cold. The swim up poolside bar was closed during our stay however the main bar which also has an outside annex and is adjacent to the pool was open and frankly the former being closed had no detrimental affect as the main bar is staffed by friendly and efficient staff who are attentive and very capable. Outside drinks are wisely served in plastic cups. The hotel was pretty much full by the third day we were there and there was never a queue of consequence at the outside bar. The main grounds are pleasant and generally well maintained. Substantial bar snacks are served from around 10:30am until about midday and from around 3pm until 4:30pm. They are well presented, fresh and served pretty quickly. On the subject of food. The restaurant is buffet style with plenty of choice. It is fair to say that it can (like most buffets) become a bit samey however there was always something new to enjoy at each sitting and everything was well cooked, replenished frequently and fresh. A couple of slight negatives here: some of the staff do take a bit of getting used to in the dining room. Andreas, the restaurant manager has a great sense of humour once you get used to it. Most of the staff are Eastern European here and a couple of them are a little surly however they do have a thankless task for 18 hours a day. Plate clearance is somewhat efficient and can occur pretty much as you take your last mouthful from the plate. This did mean that trying to make a meal last more than 20 minutes was not easy which is OK during the day but of an evening we did find the experience was over faster than we would have liked. Breakfast was very comprehensive and always substantial. TIP: If you are staying all-inclusive and want to explore the island (which I recommend) simply ask at reception the day before you choose to travel and you can collect a packed lunch for however many there are in your party from the restaurant at breakfast the following day, free. We did this on three days of our week and it made a huge difference to our days out. It will come in an individual box and contain a sandwich, fruit, fruit drink, crackers and a couple of other bits. OK, not gourmet, but quite sufficient, convenient and free! Entertainment. The hotel entertainments coordinator is Laura originating from Romania. She couldn't try harder, has the patience of a saint, is incredibly friendly with great English and an uncanny knack at remembering every single guests names on sight. Take it or leave it, but there are activities everyday: archery, shuttle board, darts, volleyball etc. There are certificates for the 'winners' of an evening and some of the longer stay more senior residents can get somewhat over competitive. But this is nothing to do with the hotel. Evening entertainment consists of either in-house competitions, quizzes or karaoke and outsourced local acts, singers, magicians, blackjack, bingo (5Eu but with winnings up to 120Eu+) and the ubiquitous Greek dancers. There isn't much else to do other than visit the local bars so we ended up 'being entertained'. Not my cup of tea to be honest however to be fair that's just me being grumpy. Laura hosted each night and does an amazing job and actually, I did join in the quizzes etc and the entertainment passed the evenings. The bar. The indoor bar has plenty of seating and is open to the main atrium which also has plenty of seating. The bar staff are pleasant, efficient and very observant. Although all from different countries, they have a great understanding of your needs. Unlike many all-inclusive option hotels where 'those with wristbands' get plastic cups indoors, all indoor drinks are served in 'grown ups' glasses which was appreciated. Clearance of glasses from tables is very efficient. TIP: If you happen to be staying with hungry teenagers, if you ask at the bar for a sandwich, right up until around 11:30pm, more often or not, there are wrapped sandwiches available for free (which are the unused, untoasted 'toasties' from the day). Summary. A pleasant stay and really good value for money. Final TIP. If you are staying during the winter months right up until the Easter break...and I do not wish to or intend to offend anyone here, however the hotel will most probably be predominantly occupied with very long stay repeat visit seniors. The entertainment during this time will most probably reflect this. If you are, errr more junior in years (50 or under) you may wish to bear this in mind. On our arrival, bar one other couple, we were pretty much the only residents with kids or under 70. However by day three, the Easter travellers arrived and everything moved up a pace or two. This is not a criticism, it is a factual observation and the hotel endeavours to cater at all times for the majority of their guests, quite rightly....just something to be aware of. OK, that's it, hope this 'report' is of use.More

Malcolm S, Felpham

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