Hotel Crown Resorts Horizon  

This hotel certainly has location on its side. It gets plus points for its pool, too.

This hotel looks out over Coral Bay – you can be on the sandy beach in about 5 minutes. It’s less than half that to a good selection of shops and restaurants.

There’s a big pool with a swim-up bar, a buffet restaurant for mealtimes, and an entertainment line-up that spans sports to magic shows. Meanwhile, kids rate the pirate ship playground.

TripAdvisor rating

Based on 967 reviews

  • Official Rating
  • 2Buildings
  • 4Floors
  • 215Rooms
  • 5Lifts

Honeymoon Offer

Honeymooners receive fruit and wine on arrival and a candlelit dinner for two - drinks not included.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner.  Selected local-brand alcohol, soft drinks, tea and coffee.  Snacks at set times.

Facilities ► View all

Outdoor pool

The large lagoon style pool has sunbeds with parasols on the terrace and plenty of palms to give you that little extra shade. Pool towels are available from reception with a charge.

Swim-up pool bar

For light bites and drinks from the comfort of the pool. Open during the summer, from sunrise to sunset. Subject to weather conditions.

Crown buffet restaurant

The restaurant offers a full buffet at mealtimes and there's a choice of salads and barbecued snacks with lunch and dinner. The garden terrace is open in summer for you to enjoy your meals in the open-air. You can also enjoy themed nights including Greek, Oriental and Mexican.

Rooms► View all

superior twin room with limited sea view

Superior twin room with limited sea view sleeps up to 3 with air-conditioning from May-October and heating from November-April. Bathrobes, slippers and extra toiletries are included. Safety deposit box and minifridge at a charge.

superior twin room with a sea view

Superior twin room sea view sleeps up to 3 with air-conditioning from May-October and heating from November-April. Bathrobes, slippers and extra toiletries are included. Safety deposit box and minifridge at a charge.

TripAdvisor Reviews Show more reviews »

Family holiday

We stayed at this hotel 12 months ago but sadly it has suffered in the interim. The hotel is in need of a good overhaul as it is looking old and jaded. We also had to ask for a room change as we were originally given rooms on the first floor of the mezzanine and were drowned out by the noise from the entertainment below. Special mention again this year to Head Waiter Adrian and Roland, both of whom always did a great job and were very professional at all timesMore

HeatherC1966, Telford, United Kingdom

Pleasantly Surprised!

After reading all the bad reviews on this hotel, we were surprised it was so nice when we got there! We found all the staff to be friendly and helpful - especially the reception staff, we had a room with a really noisy air conditioner (so loud i couldn't sleep!) and the next morning they had the maintenance man checking it over, it couldn't be fixed so we were offered another room which was absolutely fine - very quiet! I would definitely make use of their spa facilities, I had my hair highlighted and cut by Michelle in the Salon, she was lovely and did a great job on my hair. If she was based in the UK I would be going there again for my next haircut. The food was fine, we were half board - it was no different from any other food we've had in an all inclusive hotel - buffet style, lots of choice, nothing fancy but fine! We chose this hotel for the beach really, its about 5 mins down the road and its a nice stretch of sandy beach, theres chairs and umbrellas to hire for the day and the sea is lovely, no rocks and nice and calm to swim in. Id say to anyone thinking of coming here don't be too put off by the reviews, the rooms are a bit dated but its nothing new curtains and bed spreads wouldn't fix, its comfy and clean, close to the beach and bars and restaurants. We are 28 and 29 and had a really good week staying here, maybe just avoid the bingo in the evening and go to the strip for a cocktail!More

Nat F, Oswestry, England, United Kingdom

Aug Holiday 2014

Reception: Efficient and in the main very helpful, having dealt with Stan and one other we had no complaints. Rooms: Good size for two Adults with a decent bathroom and amenities. No beverages making facilities (this is in the itinerary as not being there) very small balconies to dry beachwear and be able to sit out there as well. We brought a washing line from the UK, which helped us, but again that reduced the amount of room to be able to sit out. Most of rooms seem to be of the same size and design so you could well have a set of bunk beds in there as well or a fold down depending on your families size! It doesn’t give a lot of room. We are lucky now that the boys can have a room to themselves so we are not loaded on top of each other (or unlucky in cost I suppose) Air-Con – Just note that if the Balcony door is open the aircon will turn itself off, caused a little bit of a brain storm when we arrived as we didn’t realise the door wasn’t shut properly. It is a good system though and not overly noisy during the night. Fridge - Keys are collected from reception but you do have to buy something from the fridge (bottle of water or chocolate) it is only a one off thing then you get your key!! There are also not enough keys to go around so it is luck of the draw. If you require placing medicines in a fridge we would advise you let the hotel know in advance so you have a key waiting for you. Self Service Laundry: €4 for a wash and €4 for a dry, and when you look at the hotel charges it is the cheaper option if you wanted to do some laundry. Wash is approx 30 Mins and the Dry is approx 40 mins. The spin cycle is great and a little bit of wringing out was required but that was with towels in as well. Laundry is in the Garden Wing area close to the Archery Target. Emines Bar: Is open from 1000 to 2359 and has two side to it, indoors and pool side. It serves all the all inclusive drinks and ice creams etc you can also pay for branded drinks and ice creams as well. They are busy all day with none stop traffic. The also take orders for Bar snacks when the main restaurant is closed. Chris & Veronica were the main guys working and very polite and helpful. The rest of the staff we very good but these two stood out for us. Beach / Pool Towels: Available from reception €10 deposits that is refundable and a non refundable €2 cleaning charge. We cant remember if this was on the itinerary however €2 isn’t going to break the bank and not worth losing sleep over as some people seemed to be doing. They were relatively new towels and good quality some of the best we have ever had for Pool / Beach use that is for sure. Hotel Shop – Well stocked with everyday items and on par with what you pay out on the main street some stuff was even cheaper. Restaurant – There is only one restaurant on site that services the 3 meals for the day. Food was always hot and plentiful though by the middle of the second week was a little repetitive. There was a good choice to suit all tastes and food types. Though there was little choice to add extra to salads at lunch and diner some cold meats or cheeses would have been a nice extra. Two of the waiters that stood out for us were Zsolt and Dan. The food you collected yourself but drinks were brought to the table, these were sometimes awhile arriving especially in busy periods. Animation Team – There were only two in the animation team but they coped very well and worked very hard to provide a service for the kids club and other activities. There was something on every hour during the day from Archery to Table tennis, Water polo to volley ball. The team made everyone feel welcome and part of the activities if you did it once of everyday. There capacity to remember all the names of all the children was incredible. The evening entertainment was basic but adequate and the girls Justina and Loredana again worked hard to make sure everyone had a great time. All in all we had a great stay, it had all we wanted and a bit. YOUR not paying £1000’s and it ISN’t 5 star do a bit of research and make your choice We enjoyed it and would seriously consider going back again.More


recent Holiday Oct 14

yet another visit to this hotel, Lore and Justina the animation team do a superb job, so full of enthusiasm and always smiling, daytime activities varied and the evening entertainment was ok, could do with a couple more live shows, but budgets are tight I guess. The hotel staff, reception, restaurant, and bar could not be any friendlier, Ivo, Chris Olga (watch out for her measures have to keep saying whoa!!!!) and the team in the bar, Adrian and his team in the restaurant, always smiling and happy to stop and chat, makes a pleasant change to find reception staff with sense of humours, many thanks to all for making this yet another great holiday. We met many people from last year and year before, so almost a home from home. I was concerned prior to going with the negative reports, only comment is the food is not as varied as previous years but still fine for us, I wonder sometimes about some peoples expectations, we will defintely be returningMore

Pat F, Eastbourne

4 Star Prices for 2 Star Hotel

If you are used to 4 or 5 star hotels do not go here. If you love bingo and the can-can and karaoke this is the place for you. The food is difficult to make sense of and it is what you try and make of it. The service in the 'canteen' style dining room is appalling. The dining room carpet is shabby and dirty. The crockery is old, stained and chipped and you have to sort through it to find something half decent to eat from. The staff are rude and unfriendly throughout the entire hotel with only a few exceptions. The entertainment girls try their very best but the evenings are very repetitive. There is no library and very few quite areas to sit and relax and the public areas are very sparse in furniture - no luxury here at all. Our bed was very poor and we needed to ask for a mattress topper. There are no tea or coffee making facilities in the rooms so take a travel kettle and also take your own pool towels as there is a charge for hotel pool towels and you really wouldn't want them around you anyway. If you get decent towels in the room it's a good day. We had a sea view room on the first floor, our view was pleasant enough but the noise from the evening entertainment was intrusive even with the patio doors closed and the television on. Listening to bingo being called, endless renditions of the can-can and someone thinking they can sing is very taxing. The row went on until 11.30pm. Perhaps a room on a higher floor would have been better. I don't know. It is not my intention to spoil anyone's holiday but forewarned is forearmed and someone needs to draw attention to this very tired sad hotel.More

Lynda K,

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Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only and any other booking type. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time.