This sanctuary-like hotel has plenty of designer flair – and its location is second to none.
The Hotel Napa Mermaid leads the way style-wise. The modern pool area's fringed by cream loungers and sofas, and there's a chic cocktail bar for evening drinks.
It’s in a quiet part of town, just a 10-minute walk from the centre of Ayia Napa. Across the road is Grecian Beach, so sea views are par for the course.
TripAdvisor Traveller Rating
Based On 1452 reviews
- Official Rating
A la Carte
Luxury hotels from around the world
- First Class hotels
- International brands and boutique properties
- Private taxi transfers
- 20kg luggage allowance on Thomson Airways
- Free Select Your Seat service on Thomson Airways
Board offers may be available
Book between the 16th February 2017 and the 16th October 2017 and, for any nights of your holiday that fall between the 15th October 2017 and the 22nd October 2017, you will receive a free Half Board upgrade from Bed and Breakfast when selecting the HB board type. All nights outside of this period will be charged at the standard board upgrade supplement. The cost of your board upgrade, if applicable, will be averaged out and shown on a per person, per night basis, across the full duration of your holiday.
Fruit and Wine Offer
Free fruit and wine on arrival for honeymooners, anniversaries and repeat customers.
Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast and dinner.
Buffet breakfast, lunch and dinner.
Facilities ► View all
2 outdoor pools
Palm trees and shrubs are dotted around the large pools and the terrace is coated with comfy sunloungers to relax on by the pool and parasols for those wanting a bit of shade.
Evening entertainment programme
Enjoy the sounds of live musicians in the evening. Don't forget to get yourself a drink before you sit down.
Flavours buffet restaurant
Offering themed buffet dinners and fine dining in the trendy, modern set restaurant. Snacks and à la carte meal options are also available here. Smart casual dress code is required at dinner, gentleman are asked to wear long trousers. Children's early meals and highchairs are available.
Rooms ► View all
Twin Room with Limited Sea View and Balcony
These contemporary twin rooms come with air-con plus a balcony offering partial views of the sea.
Junior Suite with Sea View, Pool View and Large Balcony
These bright and spacious junior suites come with a large balcony that overlooks the ocean and pool area. There's also air-con and 1 extra bed.
TripAdvisor Reviews Show more reviews »
Fantastic Hotel - 30 Aug - 6 Sept 17
I will admit to being some apprehensive staying at the Hotel with 2 young Children of 4 & 2 having read previous reviews where it was apparent the Hotel Was generally not a Family orientated Hotel... However, despite being apprehensive about young children staying in a Hotel where the Cliental were mainly Honeymooners, Couples and Guests wanting peace and quiet, The Staff from Reception to Housekeeping and Pool Bar and some Guests were very receptive and welcoming throughout our stay. The Rooms were cleaned to a high standard and towels changed daily, we had a Sea View Junior Suite which was very spacious. As we only opted for B&B, Breakfast variety and standards were excellent as one would expect from a Hotel of this calibre and rating. My only observation and suggestion would be see more Families with Children at the Hotel and not made to feel like a Family shouldn't be staying at the hotel which was the impression I got from some Guests. More
Great stay at the Napa Mermaid!
Stayed here for a week in late August beginning of september. Was upgraded to a bungalow on arrival and was very pleased with this. The bungalow was spacious, nicely decorated and very clean. Nice staff at the front desk! The pool area was very relaxing. Good sunbeds, great atmosphere and very nice waiters. In fact, the pool area was so good that we did not go to the beach for a single day. Only ate lunch at the hotel. The food was decent, but actually expected more. But by all means, a nice place to eat with a good selection of dishes. In summary we had a fantastic week at this great hotel and we would definitely return.More
Daniel C, 190490
Stayed at Napa mermaid with my family , amazing hotel we were upgraded to a suite upon arrival. Suite was very well suited to 4 adults celebrating my parents anniversary. Complimentary Prosecco was in the room which was a nice treat. Breakfast had a large variety and everything was always hot , the hot chocolates were specifically nice. I would also recommend food from the pool lunch bar as we enjoyed everything we ordered. Staff members were always kind , we had a late flight so had to change in the spa which we were not looking forward to but the spa was large and spacious towels were given. Only downsides to the hotel were the guests reserving the 'comfortable' sunbeds at ridiculous hours in the morning then not arriving to the pool area until 2pm as the hotel are strict with inflatables in the pool they should also crack down on this. More
Did not meet our expectations
The head staff had strange attitudes towards us at the hotel, not accommodating and we were guests on their terms. The head waiter treated us suspiciously at the dinner and called on us and wanted room numbers even though we already reported this a few minutes before. The chef and the headwaiter sat down at a specially reserved table while we were dining for while other staff were working. Very strange behavior. There were many prohibitions, no beach toys in the pool. No water bottles at the pool, you did not get to work without a t-shirt in the gym, despite the fact that people next door swam in the relaxation pool. At the front desk we asked for tickets to the water park, they did not take a creditcards, only cash, we declined and the receptionist said "then you will queue in the sun" In a very childish manor. Expected more for that price and overall the head staff were not accommodating or friendly and welcoming. The beds were not double beds, we got to sleep on two single beds which feelt very sub standard. When the rooms were cleaned, it smelled chlorine for several hours. All in all we expected a much more cozy and friendly enviroment for this price! I would not come back to this hotell and I think there are much better ones closer to town.More
Very bad wifi
We had lovely stay with my wife on this hotel remotely located from the noisy part of the city but in walking distance. Calm nas relaxing hotel ( no kids). Breakfast was good as expected from a 4 star hotel Pool area was comfortable and well organized Staff were nice Very nice Beach just across the road. One negative issue is the wifi and this we needed badly to keep in touch with our kids (back home), there was only some spots working well. In room 110 , there was no connection although we asked to fix it. In breakfast area (inside), no wifi at all. So a big advice to the management, fix this wifi issue (we are in 21 st century !!) On the beach, there was wifi and it was better than the hotel More
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£490 per personView details
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