This luxury hotel has a great dining scene and a spot on the beach. It’s even got a casino.
Tiered into a cliffside, this contemporary hotel gets panoramic views across the Adriatic Sea. It’s right on a rocky beach with bathing platforms. And just above the beach you’ll find a big pool and a huge spa.
The hotel has 3 restaurants, with special mention going to the seafood place. It also has the only casino in town. Dubrovnik’s old town is about a 20-minute walk away.
Myself and my wife have just spent a week at the Rixos Libertas in Dubrovnik, to celebrate our 30th wedding anniversary. The travel agent told us that they would advise them of this and if they were not busy that they might upgrade us. Unfortunately they did not upgrade us, despite that fact that the season was nearly at an end and the hotel was very quiet.They did however, leave a bottle of bubbly and a bowl of fruit in the room for us.
The location of the hotel is excellent, just an easy 15 minute walk to the old city. The room had a small balcony and sea view but the furniture was pretty grim. The balcony just had two loungers so, it was not possible to sit out and enjoy the view. The room had one chair and a type of foot stool for the second person to sit on, so again it was not possible to relax in the room without leaning up against the wall. I found this very strange indeed.
My biggest problem with this hotel was the food. We were booked on a half board deal and the restaurant provided a buffet for breakfast and evening meals. While the selection and quality of the food on offer was quite good, every thing on offer was cold. I complained about this on the first night and was made to feel like a liar as the manager phoned my room to say that one hundred people had eaten there that night and nobody complained. My wife does not like her food too hot and even she thoght that it was only lukewarm. So I had to calm down and resign myself to the fact that I was not going to have a hot meal for a week, and so it was.
Great Spa, pools, and the bathing platform was terrific, but if you like hot food, I am afraid this place is not for you.More
bishopbrennan, Southport, United Kingdom
The most amazing place I have been too
Outstanding hotel, outstanding service, outstanding views..... Just breathtaking.... It totally made my husbands special birthday surprise .... Up to date I don't think I could recommend another hotel as highly as this one... Perfect walking distance into the old town.... Although we could have stayed there all the time.... Dubrovnik is just so beautiful...... Will have to go backMore
Jill G, Lancaster, England, United Kingdom
I would probably stay again
This hotel was in a great location which is why I picked it, as the walk into town is about 15 minutes and it's next to the sea.
It's good to have an indoor pool for cloudy days, and the sea is great for swimming unless it's too rough. Unfortunately the outdoors pool was closed for 3 days while we were there which was a bit annoying.
The breakfast selection was good, but the 2 evening meals we had there were pretty average.
The sunbeds were a bit tired (probably as it was end of season) but the pool area was lovely (although hearing Adele on repeat became a bit grating).
Our room could also have done with a new mattress as it was very squidgy, the carpets were stained and the wall lights a bit wobbly. Aside from that it was ok for the time I spent in it.
The bathroom had a clear glass wall into the bedroom which was an interesting feature until we needed to use it in the night and of course, putting a light on would wake the other person.
The staff were all quite friendly and helpful, and the spa was really nice - I enjoyed my massage. The free wifi was good and the views were amazing.
Breakfast times were really good, about 6am until 10.
About a 20 minute walk from the Marina so fab to meet friends off the cruise ships.More
Niki W, Dubrovnik, Croatia
Stay at Rixos: October 2014
The reviews online were mixed so we were a little cautious in booking this hotel. We are so glad we did - most outstanding were the staff - they were excellent - especially the people on reception and the chaps who helped with luggage and such things. I would agree the hotel rooms were a little tired however in the public areas it was obvious redecoration and repairs were being completed. The views were superb and the location very peaceful with a short walk into the old town - a perfect compromise. Dubrovnik is a beautiful city, with a wide variety of restaurants within the walls. Would particularly recommend 'Dominos' - excellent steaks and service and Taj Mahal which also has a restaurant at Hotel Lero - just up the hill from the Rixos. Near to Taj Mahal at Hotel Lero is also the Magallen restaurant which was also very good.
Back to the Rixos - excellent selection of options at breakfast however I would not recommend the 'buffet' evening meal. It was very expensive and of mediocre quality. We only had it the first night because we were tired and preferred to eat-in. So glad we had not booked full board - the buffet meal was bearable for one night - would not have continued to have dinner there even if we had booked full board.
In summary, a nice hotel with good amenities in need of an update to maintain/earn its 5 star status. Would definitely stay again because the accommodation was fine, staff absolutely superb, views amazing - do seek 6th. floor upwards and sea view - we were on the 5th floor, in a corner of the hotel so view slightly limited however very quiet corner - so served us well!
I do hope the hotel management value their staff as they are truly lovely.More
lin4197, Bristol, United Kingdom
Let down by basic and poor housekeeping
We stayed at this hotel for a week, and before we left looked at the reviews on TA week by week and they are all 100% correct, this hotel should never be graded 5* a good 3* plus at best.
I will start to list the basic items that we were disappointed with, and what we expect to find in a 5* hotel, having stayed in many to compare the difference.
During our stay, small like biscuit crumbs were noticed on the bathroom floor, they were still there on our departure.
The balcony was never swept clean.
The light in the balcony was missing completely and the wires wrapped up with tape.
The balcony is very large along with the rooms, but not one single chair is made available to sit in the balcony.
In the bedroom the large carpet is heavily stained, and does not look clean.
The bed covers provided, seemed to be too small for the large bed.
No clock or alarm clock was made available in the room, usually this is now a clock and iPhone dock station as standard, especially in a 5* hotel??
There was no shower gel provided for the first three days of our holiday, and then it appeared, every day after this??
On the basin there is no plug to prevent the water flowing down the waste plug, what a waste of water, when washing or shaving.
No wine glasses were made available, except for one day, and then they disappeared again??
Our TV was not tuned in on arrival, although when we complained to the guest services it was re-tuned within 10-15 minutes.
The large rooms do not have one single drawer space available, really didn't understand this as there is plenty of room to have a drawer unit made available.
The chairs in the dining area are well stained and look very dirty, and the type of chair requires you to touch this area when sitting or moving away from the table, really unhygienic.
During our stay we never saw the pool being cleaned once, and if it does they never removed the large quantity of small stones that are sitting on the bottom of the pool.
Although during our stay there were ample sun beds, they were the most uncomfortable beds we have ever come across, and no cushions or mats were provided for them.
During our weeks stay we used the toilets at the gym area and on every occasion no soap was ever available from the dispensers
Whilst I have listed the above negatives you canât fail to be impressed with the stunning location and sea views you get whilst staying in this hotel, it really could be a 5* hotel if the basic housekeeping issues were resolved, so letâs move on to the positives
Location, as I mentioned above the views are excellent, and the hotel is well located for any area you care to visit, the old town being 20-25 minâs away down an easy walk, and going the other way you can reach the new port where the cruise liners arrive around the same time.
The rooms are very large, and the bathroom has a good shower and bath available.
The staff, were all excellent, even the housekeeping staff who require more supervision and training, were also very pleasant, (when we saw them) from check-in to departure, especially the two porters on the door, who couldnât do enough for you
We only stayed here B&B as we wanted to try the local restaurants that are very reasonably priced around the old town, and I would recommend this format when you book your next trip to Dubrovnik, as there are so many good restaurants to choose from.
The breakfast was well presented and always seemed to be plenty on offer and tasted very good, in our experience.
The hotel has two pools inside and out where there were lots of sun beds always available during our stay, with fresh clean towels always available.
Access to the sea is a little awkward, and would not suit any one that has mobility issues, once you are in the sea; it is deep with really no places to stand, so beware as getting back out is also an issue.
During my stay it was my birthday, and although no one informed the hotel, a lovely cake was left in our room on my birthday. This was a lovely touch and I thank the hotel management for this.
In general would we return, properly not due to the large number of negatives listed here, but if resolved yes, as the views and the location are excellent.More
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