A large hotel right by the beach, the Hotel Riu Helios is a stand-out choice for family holidays.
The Hotel Riu Helios scores highly for its setting. A short walk through the grounds will take you to the beach, and the shops and bars of Sunny Beach are a 10-minute walk away.
Thanks to the hotel’s renovation in 2013, the reception areas, main restaurant, pool bar, and all the bedrooms sport fresh new looks.
TripAdvisor Traveller Rating
Based On 520 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected international and local-brand alcohol, soft drinks, tea and coffee. Afternoon snacks and pastries.
Facilities ► View all
Help yourself to breakfast, lunch and dinner. There's live cooking stations so you can see your dish being made fresh on the spot, an assorted dessert buffet and ice-cream. Plus pastries are dished up from 15.00-17.00. Don't forget to check out the themed buffet held twice a week and the al fresco dining also and remember to book a table for the evening as it get quite busy.
2 outdoor pools
Main pool is 935 square metres and the second pool which is suitable for kids is 595 square metres. There are sunbeds, parasols and free of charge pool towels to use. Music is played around the pool and there's a lifeguard keeping an eye out.
RiuLand Kids' Club
The hotel-run kids' club is open six times a week for ages 4 to 12 years. There are activities like drawing, modelling and textile design.
Rooms► View all
These light and spacious twin rooms with their striking blue and white décor can sleep up to three. They come with twin beds, plus a sofa-bed.
larger twin room with sea view
These light and spacious larger twin rooms with their sea view and their striking blue and white décor can sleep up to three. They come with twin beds, plus a sofa-bed. There's a terrace or balcony for that bit of outdoor space.
TripAdvisor Reviews Show more reviews »
One week sunny beach
I was expecting more from a Thomson platinum offer! Liked the choice of bread in the morning! Didn't like the idea that you had to pay for the Internet which was not stable at all. Coffee was terrible and the hotel spa was way too expensive. The taxi driver outside the hotel was too pushy so we rather walked. If you want to relax then the area is not for you ! Hotel is outdated. Be aware that if you leave in the evening that it will cost you a fortune to keep the room for few more hours ! Would not visit again ! More
Our third visit to Sunny Beach but our first time in the Helios. We just cannot understand some of the reviews that this hotel is receiving from some people, we know its all down to personal choice but we honestly couldn't fault this hotel in any way shape or form. We have stayed at the Majestic which is rated number one in SunnyBeach and we can honestly say that this hotel is on par. The food was superb, whether it be breakfast lunch or dinner, if anyone goes hungry at this hotel then we just don't know what they want or expect. There seems to be some bad reports on the snacks, again we can't understand them. We have never been in any all inclusive hotel and had the variety and choice that was available, not just pancakes or cakes, really a full menu. Now to the drinks..... all this about them being watered down is so untrue. I drink vodka and it's the first time i have been able to have Absolut vodka on an all inclusive package, as for whiskey drinkers they have 100 Pipers brand, all you have to do is ASK. We found all of the staff very friendly and helpful, from front of house down to maintenance nothing was too much trouble for them. The location is great, far enough out of the hustle and bustle of Flower Street but near enough to walk if that is what you want. One little niggle for us was the dress code in the restaurant at dinner, supposedly no shorts or vest tops for men but sadly this doesn't seem to be enforced. Surely its nothing to go and put a shirt and trousers on and change after dining.We did approach the restaurant manager to ask why shorts were allowed and his reply was that if they were dress shorts and below the knee it was ok , in our mind a bit of a cop out.More
ChesterfieldUk, Chesterfield, United Kingdom
Riu Helios - Excellent value
Our first visit to Bulgaria. My wife and I were impressed with the hotel (all inclusive) for the price. We chose a room with a pool view which was no extra charge. A sea view costing Â£80 dearer with Thomson's. I don't think I'd recommend the street view because of the half built, seemingly derelict hotel opposite. Our balcony was in full sun till early afternoon then in shade later. The two swimming pools were cold at first but you get used to it quickly. Everything clean and tidy especially the rooms which were well cleaned daily - so you have to vacate them in the morning or use do not disturb sign provided. We didn't have too much problem getting sunbeds but everyone does leave towels on even when they are away so you might be left with one in the shade. Food choice is very good in all restaurants - no problem getting tables either. The Hotel is in a quieter area of sunny beach but within a 5 minute walk of the busier centre. A good location. My only gripe would be the all inclusive drinks - very cheap spirits etc - more expensive bottles seemingly there for show. But drinks available everywhere in resort are very cheap (especially cocktails) and there is more choice outside the hotel. The hotel wi-fi at 70 lev for 7 days isn't the fastest but was acceptable. You can only use it on one device.More
Hotel riu helios fantastic place
we have just got back after a week stay at this hotel, the hotel is excellent, the staff are freindly and always willing to help. The hotel and rooms are immaculate the rooms are very spacious the food is excellent with a wide variety of food .. this is more like a 5 star hotel than a four star :) cant wait to go back xMore
tracymark88, Cleethorpes, United Kingdom
Hotel riu helios fantastic place
Just got back from a two week stay in sunny beach bulgaria staying at riu helios and what a place this is.arrived late but reception was very helpful was shown to our room which was very spacious.lovely shower sea view plus pool view there was nothing to not like about it. The resturant is lovely such a wide variety of food not everybody will like the Bulgarian food but there is plenty of choice pizza salads ect the resturant staff work so hard keeping the tables clean making sure u have everything you need there is also Asian and Bulgarian resturant aswell but u do have to book for these also snack bars for ya burgers hot dogs pizza etc ..... Entertainment is ok different show each night mainly done by the animation team which I have to say are brillent naska maggie irien all amazing aswell As the others they work so so hard entertaining guest from first thing in a morning till midnight they really are outstanding they do darts shooting water games volley ball and much more they really do go all out to make your holiday ...... Cleaners are good a lot of people really rated them but I wasn't so pleased they would forget things like toilet roll towels bin liners ect but nothing major to spoil the holiday over all outstanding place I've been to bulgaria before but other hotels I've stayed in was not a patch on this one.I would deffinatly recommend to anyone this hotel.More
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