A large hotel right by the beach, the Hotel Riu Helios is a stand-out choice for family holidays.
The Hotel Riu Helios scores highly for its setting. A short walk through the grounds will take you to the beach, and the shops and bars of Sunny Beach are a 10-minute walk away.
Thanks to the hotel’s renovation in 2013, the reception areas, main restaurant, pool bar, and all the bedrooms sport fresh new looks.
Based on 449 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected international and local-brand alcohol, soft drinks, tea and coffee. Afternoon snacks and pastries.
Facilities ► View all
Help yourself to breakfast, lunch and dinner. There's live cooking stations so you can see your dish being made fresh on the spot, an assorted dessert buffet and ice-cream. Plus pastries are dished up from 3pm to 5pm. Don't forget to check out the themed buffet held twice a week and the al fresco dining also and remember to book a table for the evening as it get quite busy.
2 outdoor pools
Main pool is 935 square metres and the second pool which is suitable for kids is 595 square metres. There are sunbeds, parasols and free of charge pool towels to use. Music is played around the pool and there's a lifeguard keeping an eye out.
RiuLand kids' club
Open 6 times a week for ages 4 to 7 years and 8 to 12 years. There are activities like drawing, modelling and textile design.
TripAdvisor Reviews Show more reviews »
We are frequent RIU holiday guests and booked this hotel as it was such good value with Thompsons. I'll get the negatives out of the way first. UK flights to Bulgaria are late and through the night which is fine. The real problem with the Thompsons rep at this hotel is that she fails to recognise that you don't actually get into your room ubtil 6am and holds her welcome meeting at 111.30am!!!! This was awful, we felt we should attend as they are often informative but with just 5 hours slepp, we could barely open our eyes. Sabeena, the Thompsons Rep, please hold your metting in the afternnon and let new arrivals get some sleep. The other problem is the same as every hotel worldwide, towels on sunloungers and a lack of sunbeds. Unless you set your alarm for 8am and go and put your towels out, you will not get a bed!!!!! The towlel place shuts at 11am so you are "buggered" on day one as most people are still catching up on lost sleep. As for the hotel, it's really lovely. We asked for an adjoining room as we had a 7 and 16 year old with us. We should have also asked for a sea/pool view as we ended up looking at the street. It was a tad noisey one night but is nothing to look at. Pool/sea views are a must. The rooms are recently refurbished and you can tell. They are clean, spacious and tastefully decorated. As with all RIU hotels, this one is exceptionall clean. The staff can't do enough and there is every type of food going for whatever diet you have, faddy, vegetarian, burger & chips, healthy etc etc. The Asian restaurant is wonderful, absolutely beautiful food with such flavour. The Animation Team are great, a lovely bunch of people with such wonderful personalities. They make you feel welcome but don't pester you. The shows aren't Broadway but you grow to love the Animation Team and the fact that are performing makes the shows more entertaining. Sunny Beach itself is trash, no different from Magaluf, Faliraki etc etc. If the hotel had been any nearer "The Strip" we would have cried but thankfully it's a good 15 minutes walk away. There were the odd groups of single young party go-ers but they were fine and caused no bother at all. Take the local bus (1 Lev = Â£0.40p) to Nessebar. It's a wonderful seaside harbour full of character and there are no "roudy" party goers there! We will definitely return to this hotel, well worth the money and extremely enjoyable.More
Me and the wife had a week here and it wasamazing. Ignore the bad reviews, they are just moaning. The room was comfortable, clean and spacious. The bar staff always kept drink topped up, the entertainment was lively with plenty to do. The beach is a fewsteps from the hotel, with restaurants and bars within walking distance. Very family friendly and will bereturning with the kids.More
goody7784, Plymouth, United Kingdom
Riu Helios Palace â Sunny Beach, Bulgaria - Excellent
This is a fantastic hotel. The hotel staff are all very friendly and accommodating. We were a party of 8 (Family Holiday), all vegetarians, the hotel manager Rumi & restaurant manager George, made sure there were always vegetarian options as well as allowing us to make special requests. They made vegetarian fired rice, avocado sushi, veg noodles especially for us. The food in general is also great â breakfast, lunch & dinner always had a wide range of choices, the deserts laid out during lunch and dinner always seized to amaze me. They have a snack bar and the bar; you must try the Bulgarian Blue & Fruit punch! I would also recommend going to the Asian restaurant within the hotel, the food is all included within the package, you just have to make a reservation â so get in there first! The hotel is extremely clean, the pool area is great & the beach is only a minute from the hotel (across the hotel gates â Pool Side). The rooms are spacious and clean. The hotel entertainment is also another great thing about the hotel they always have something on! The only two negative things I would say is there is no Free Wi-Fi. They give you a complementary 90 minutes free per room however please note this is only for one device, you cannot share this free Wi-Fi and it cannot be used in the rooms only by the Lobby Bar. Wi-Fi is available to buy but I didnât bother â not sure if you can use this in the rooms so it may be worth checking before you buy! The second thing I would say is the Lifts need to be upgraded. There are only 4 lifts and they do not work as efficiently as they could â the lifts are not that much of a deal breaker, I just thought Iâd mention it. We booked our holiday package with Thomson. They offer a range of excursions which you can book through the onsite rep â but note the prices are high; youâre better off booking through the travel agent across from the hotel. He can be trusted and all travel agents offer the same prices. â We booked the Aqua park (Nessebar) and the Quad Biking. The Quad biking is not as exciting as it sounds youâre better off doing the Jeep Safari. Thomsonâs Service: - first of all their flights are at ridiculous time, which means you have pay around Â£60 (120Lev) to extend the room for a late check out. Our flight back into Gatwick was delayed by 2 hours with no explanation to why. But apart from that the experience was pleasant, I would defiantly travel with them again, they take care of pretty much everything in terms of transfers to offering advice and answering any questions. Bulgaria in General: - sunny beach is defiantly an up an coming holiday destination this hotel is based at the heart of this, there is plenty to do in terms of excursions but itâs mainly to relax and enjoy the sun. There is also a lot to buy (all fake designer good â if thatâs what youâre into) â whatever you do not go on the train! Itâs not a train which takes you around Sunny beach â itâs like a Bus! We didnât eat out much as we were all inclusive with the hotel, but there are plenty of restaurants. The beach is great and thereâs plenty to do, Jet skiing; parasailing; Crazy shark; banana boat etc. just note its not cheap!.. Overall we all had a fantastic Holiday - Hope you do too.. :)More
Aarti P, London, England, United Kingdom
Riu Helios June 2014
We had great time here,staff were very friendly and couldnot do enough for us.food and entertainment were good.bar staff kept your glass fill all the time.We had a room on the 4th floor, on the south side with a view of the beach. when we arrived we had a small problem the our booking but they sorted it out there and then,great service.We are booked to go bad in sep.More
34567659, Dundee, United Kingdom
4 young adults in sunny beach for partying! Perfect location.
My 3 friends and I stayed for 1 week mid-July for our yearly party holiday! Perfect location, 30 seconds from all the action. We stayed all inclusive which was the best idea we had.... All pre drinks sorted!!! Surprisingly we were allowed to order 5/6 drinks each and take them up to our hotel room before we went out about 12.30. We had music loud every night and was never told to turn it down! The food was brilliant, hotel was clean, friendly and ideal. Highly recommend for young persons!More
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Online savings - Refers to an online discount of 10% on August and 9% on September & October on holidays and applies to the basic adult cost before supplements. Available on package holidays booked online departing between 1st May 2014 and 31st October 2014 Online discount only applies to package holidays booked on firstchoice.co.uk and does not apply to flight only, accommodation only and tailor made flight+hotel bookings. Online discount is not combinable with free Child Places.
Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only, cruise, Thomson Ski and any other bookings. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time. We reserve the right to change or withdraw the offers at any time.
Free child places - Free kids offer applies to new bookings only, on selected summer 2014 holidays, subject to limited availability. Only 1 free kids place is available in each selected hotel room or selected apartment type or villa with 2 full paying adults. Other children must pay the full brochure price. Available on First Choice holidays only. Free child places may not be combinable with other discounts.