A key factor of the hotel is the luxurious spa with treatments such as facial purifying, varieties of massages for the whole body, back and neck. Also make-up, body wraps, hot stone and anti-cellulite treatments.
We just got back from 14 nights stay at this hotel and it certainly ticks all the boxes. Great location, beautiful building, restaurant very good, housekeeping excellent, facilities great, very secure, lovely beach on doorstep.
The resort is located at the end of the strip so nice and quiet but only a short flat walk to bars, further you go the more noisy they get.
Only things I would fault are, outdoor pool looks so inviting but it is cold, apparently as are all the hotel pools, of course you can use indoor heated pool. Lovely beach but you need to use foot-ware to enter because pebbles, the strange thing after 3 mtrs you are on soft sandMore
richy D, Cardiff, United Kingdom
I really liked this hotel for our 1week holiday. The staff are very nice and friendly. The hotel is clean and there's lots to do. The beach is also nice and you don't have to pay for beds. We went all inclusive but this is only for Helena park not Helena sands, this is a little confusing at first however you can eat and drink in Helena sands and the beach bar, but you have to pay. I would recommend you take a hair dryer as the one provided is not great but would be fine if you have short hair. The swimming pools are cold which I didn't like but there were still people swimming in them so it's personal opinion. The food was ok, there was always something I could eat but they could give more choice. Overall I would recommend this hotel and destination.More
lauren190725, Ipswich, United Kingdom
Best looking hotel in Sunny Beach
The hotel is lovely and a couple of the staff members were really helpful, namely our cleaner, the lady who attended us at dinner and the night manager. The rest of the staff really struggled to even smile which was a shame as the hotel itself is a jewel in the crown in terms of Sunny Beach. The animation team were very enthusiastic and we had great fun playing darts, shuffleboard, aqua aerobics and zumba. Alex and Toni were great fun and made our stay very memorable. Our flight left very late but we had to leave our room at lunchtime and there was no room available in Helena for rental which did spoil the last day of a very pleasant stay.More
Fiona W, Croydon, United Kingdom
Left me wanting more.
We arrived at Bourgas Airport and transferred to our hotel - we were not impressed with the scenery on our journey, so it was with a heavy heart we entered the Helena Park where everything changed immediately we were greeted with such courtesy in lovely surroundings we felt very relieved, and rightly so the hotel was just PERFECT. Staff excellent. Food delicious. Facilities spot on. More
Moyra D, Ashton-under-Lyne, United Kingdom
Best Hotel in Bourgas
We found this hotel the best in Sunny Beach. We met up with the manager by the name of Cvetan and he help us to get a room even its full. I m surprise that they also provide breakfast and dinner for free.. We even have coffee at Helena Park hotel for free. The staff is friendly and the room is clean and spacious.. Because the hotel was full, they even upgrade our room to a double storey room with a big bathroom. I will certainly come back to this hotel for my next visit to Bourgas...More