A key factor of the hotel is the luxurious spa with treatments such as facial purifying, varieties of massages for the whole body, back and neck. Also make-up, body wraps, hot stone and anti-cellulite treatments.
South West England "Don't go to Sunny Beach in September"
Stayed 22-29 September 2014. First impessions of hotel when arriving was impressive. Despite emailing hotel on 2 occasions prior to holiday with no reply, they did allocate the type of rooms we requested, ie high floor, pool and sea view and 2 rooms close together. Rooms 1707-8 were as hoped and we were very pleased with them. Food in hotel was acceptable with a reasonable choice. Not sure about the source of the roast beef!!! Dining room staff very friendly and helpful. Pool very cold and used by very few people throughout the week. Despite entertainment being advertised, there was none throughout our stay. Plenty of sunbeds as hotel was half empty. No tea making facilities in room. As in previous reviews, one particular person on reception was extremely rude and arrogant, especially when requesting courtesy room on last day - it was his decision only whether he would allow us to have a courtesy room or not!!!! Fellow guests also experienced this attitude. Don't go to Sunny beach in late September as the whole resort, including supermarkets, was closing down. Very disappointing.More
Although the resort of Sunny Beach was not for us, this excellent hotel most certainly was. We had booked a suite (1501) which certainly had the wow factor, a huge lounge as well as an equally sized bedroom, it was immaculate and had a wonderful view from the balcony overlooking the Black Sea. The food and service was also top notch with plenty of variety in the restaurant at both breakfast and dinner. We would certainly recommend this lovely hotel and it certainly deserves its five star rating.More
tiverton, Middlewich England
Stayed here in september with partner, hotel is cleanish. Was very dissapointed with the room no double beds, no kettle to make tea or coffee. Got clean towels twice througout our stay no shampoo or shower gel given after the second day which lead to us having to go buy are own! Staff however some were quite rude! Hotel is more for french an germans! Really didnt like the fact that german men an women walked around the spa naked! No one was friendly when you spoke to people they put there hand up to say no! Was really disspointed on last day we where put of room at 12 in afternoon our flight however wasnt till 3am so asked to keep my room on for the day? Got rudely told no! Then explained about flight an whatever an got given a room for 30min to shower an change which i was happy with, went to the room an there was no clean towels people that had been in before had left towela covered with blood, all their dirty stuff they didnt want! Said it to recption and got told you got a bloody room for a shower be greatful! Wouldnt recommend anyone this hotel food wise they dont take english or irish into account atall. Wont be returnning to sunny beach again! Weather is rain in september if anyone is thinking of going next year please go in peak season as things are closing from last week in august! Overall 3star rated hotel!More
Aishlinn w, Newry, United Kingdom
Hotel with very good service and very efficient. Versatile food. The rooms are spacious and clean. I have recommended and will continue recommend this hotel in the future and will certainly come back to it.More
lori p, Rishon Lezion, Israel
Stayed here for a week the hotel is well situated, we had a sea veiw and a high floor so very quite. We stayed on a BB basis the breakfast was also good plenty of variety even had champagne 3 mornings. The room was large with a flat screen tv not many English channels. Ladies bring your own hairdryer. There was a shower over a bath which was not very good, really hard to get the tempature right a glass panel that did not stay shut we did report it twice but nothing was done so ended up using a hair grip to stop it opening also the plug In the sink would not hold the water The hotel was very clean and tidy, service was good.Apart from the small problems would still recomend this hotel.More
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Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only and any other booking type. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time.