A key factor of the hotel is the luxurious spa with treatments such as facial purifying, varieties of massages for the whole body, back and neck. Also make-up, body wraps, hot stone and anti-cellulite treatments.
Just got back from our 4th time everything was as good as last times ,we were made very welcome as always and I hope there is going to be 5th time ,got the room we asked for bottle of wine and a big basket of fruit for our wedding anniversary .More
loftus-sharp, Bradford, United Kingdom
Well I'm going to start with the hotel ,
It's lovely leather sofas marble floors rooms are ok not the best iv seen for this star hotel but clean and presentable .
Food is fair to good it's hot and well presented.
Staff on the other hand are not very bubbly or even happy looking in some cases quite rude and arrogant .
There is a language barrier at the hotel and many of the staff either don't understand you or guess what it is your asking for.
The bar on the beach which carries the same name as the hotel and boasts 5 stars are absolute crooks and very gypsy like in there behaviour . On several occasion got short changed or over charged.
From a personal point of view I would not return here for a family holiday.
Fortunately it's me and a few friends it's half acceptable but they seem more approachable to there Russian guest than there English and this is very noticeable.
Don't be put of by my review it is a nice place but I'm afraid it's not my cup of tea.
Had a lovely time hotel best hotel we have stayed in wonderfull had a lovely room over looking
pool . food was very good lots of choice went half board which was a good choice very good value for money .hotel staff very helpfull everything was perfectMore
Lovely place, great service!
The place is really worth staying. The rooms are nice, spacious and the food is great. The only bad thing was free wifi which was extremely slow and not really usefull.The location is great as well close to the beach and far away from cacao where all youg crowds would stay.More
Krasislava, Sofia, Bulgaria
One of the best hotels we have stayed at. The rooms were spotless and spacious. There was plenty of choice with the food although some was a bit repetitive. We found the staff friendly and most spoke pretty good English, which helped as we had no Bulgarian. When we were there, there were many Russians, but again many of them spoke English which helped us get to know some nice people. The entertainment team were very friendly and worked hard, and if you took part it helped pass the time and helped get to know other holidaymakers. You are far enough away from the "tacky" part of Sunny Beach, which is really a place for the young, but close enough to take a 15 minute walk to get into the club life. The beach is great or just relax by the pool. Plenty of sun loungers on both. We would recommend the hotel to anyone. If you want an all inclusive holiday the adjoining Helena Park is the place to go.More
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