Just footsteps from the beach and laden with facilities, this elegant hotel is one of Sunny Beach’s finest.
The Helena Sands has grabbed one of the best spots in Sunny Beach. It’s at the quieter end of the resort, facing the beach, and just a 15-minute or so stroll away from the town centre.
Elegant interiors come as standard at this hotel. A grand staircase sweeps to the upper floors under elaborate chandeliers, and rooms are decorated in shades of peaches and cream.
TripAdvisor Traveller Rating
Based On 363 reviews
- Official Rating
A la Carte
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Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast and dinner.
Facilities ► View all
A key factor of the hotel is the luxurious spa with treatments such as facial purifying, varieties of massages for the whole body, back and neck. Also make-up, body wraps, hot stone and anti-cellulite treatments.
The centrepiece columned dome decorates the pool making it look really attractive. There are clear waters all around and sunbed with parasols on the terrace.
Poseidon international buffet restaurant
The buffet restaurant offers delicious dishes for breakfast and dinner. There's a dress code here, and you'll need to make a reservation at reception. Highchairs are available.
Rooms ► View all
Suite with Sea View and Balcony or Terrace
These suites provide a bit of extra space, with a twin room, lounge area and separate bathroom. They're kitted out with air-con, satellite TV and a minibar. Outside, you'll have a balcony or terrace with a view of the sea.
Twin Room with Sea View and Balcony or Terrace
TripAdvisor Reviews Show more reviews »
Quiet and confort
Great hotel, good food, catering to older people. It is a nice hotel, great arhitecture. The rooms are definitely not 5 stars, and the cleaning ladies are not up to par. The pools are not heated and the jacuzzi inthe VIP lounge area is not working. The bar is ok, great cocktails.More
Just got back from visiting this hotel Positives Great location Fantastic choice of food Spacious luxurious rooms Plenty of sunbeds round the pool Cheapish drinks Quiet rooms can't hear other guests in next room Free sunbeds on beach No charge for room safe Negatives Entertainment only once a week and you have to pay for a ticket Some staff no customer service skills they were quite rude. Could only change beach towels between 2and 3pm Didn't refill room fridge daily so once it's gone it's gone Overall great hotel. Would I go back. No not because of the hotel it's fantastic. Sunny beach just to rowdy in the centre for my liking .prefer old town nessebar More
Great Hotel, value from money
I am staying at the Royal Palace Helena Sands, it is a very well located hotel, the suits are very good and comfortable, the beds could be better. The service and facilities are very good. A perfect location for a family holiday on Sunny Beach. More
After reading all the reviews about hotel and resort, in all honesty i was not expecting much. Helena Sands came as a positive surprise. Yes, the hotel is pretty old style architecture, rooms are not new and very old fashion but they were absolutely clean and well maintained. Food in the restaurant was great. Big variety and well cooked. Drinks reasonably priced. My only complain about the restaurant is that even 4* hotels in Europe normally have coffee machine for breakfast, where people who are not fans of the brown water called american coffee, can make a coffee for their liking. Also i found strange that there was only one place to cut the bread. What can be cheaper than putting one more table, board and knife, so that people do not need to queue for getting a piece of bread. Beach is clean, so is the sea. Free sun beds on the beach. What was weird there is in some parts of the beach you can not sit on the sand near the water. We have a small baby and do not really need a chez long, just 1m2 of sand near the water, but we were told off. I found it very rude and weird. Apart from this I really do not know what people complain about, for the same class of the hotel in Spain they would have paid 2x more at least. I think the hotel is a great value for money all in all, we will be happy to come back.More
We've returned just over a week ago from two weeks holiday at the Helena Sands Hotel. The hotel is located at the quite, less tacky part of the resort of Sunny Beach. The hotel architecture is nice compared with other buildings in the area. But, lets start the review with: 1 - Reception; the staff at the reception were very rude and sometimes came across very aggressive. They possibly serve better as prison guards than a hotel. Let alone a 5* hotel. Possibly some of them think Bulgaria is still the police state they had under the communist regime! 2 - Room; the room we stayed in (1332) was worn out and outdated. The furnitures were cheap and tiered. There were several stains on the carpet, bed, mattress, curtain and even the pillowcase (please see images). The bathroom was tired and could do with a bit of modernisation. The room had a connection door with neighbouring room and the amount of noise that could come through was horrendous. We couldn't sleep for 4 nights when some very noisy neighbours moved into the room next to ours. The noise normally started at around 20.00 and went on until one o'clock in the morning. We complained to the reception, but obviously, they were not interested and just shrugged their shoulders! Restaurant: the waiters in the restaurant were absolutely wonderful and extremely helpful and courteous. The food was very average and more and less the same every morning and evening. Entertainment; non-existent. Playing music loud is not classified as entertainment! The hotel gardens are generally well maintained. however, they could do with the swimming pool heated a bit. Be under no illusion, the hotel is not a 5* hotel. More likely, it will be rated in other parts of Europe as 4* at best, but more likely 3*.More
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