This beachside hotel offers the finer things in life, including in-room whirlpool baths and gourmet dining.
The Riu Palace Pacifico is on one of the best beaches on the Bay of Banderas. Its views stretch all the way from Bucerias in the north to Nuevo Vallarta in the south.
Junior suites come as standard, treating you to hydromassage bath tubs and in-room liquor dispensers. Upgrade to a Jacuzzi® junior suite and you get a hot tub on the balcony.
TripAdvisor Traveller Rating
Based On 3643 reviews
A la Carte
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Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. 4 à la carte restaurants. Selected imported and local-brand alcohol, soft drinks, tea and coffee. 24-hour room service. Minibar and liquor dispensor in room. 24-hour snacks.
Facilities ► View all
Stretching between the hotel and sandy beach, the pool comes with a swim-up bar, a whirlpool bath and sunbeds in the water. There's a wraparound terrace with sunbeds and parasols dotted around, plus shaded areas too. Pool towels are also available.
La Peninsula buffet restaurant
The buffet restaurant offers an American and continental breakfast with on-the-spot cooking stations. At lunch there's a selection of hot and cold dishes like pizza, pasta and salads. And there's three themed dinners a week. Gentlemen are asked to wear long trousers in the evenings.
The hotel runs a kids' club for ages 4 to 7 and 8 to 12. This club is supervised and there are lots of organised activities for the little ones.
Rooms ► View all
junior suite with limited sea view, balcony or terrace and whirlpool bath
junior suite with balcony or terrace and whirlpool bath
This light and bright junior suite is designed to create a home from home feel. There’s a double bed and sofa bed. Outside you’ll find a balcony or terrace for that bit of extra space outside. For that added touch of luxury you’ll have your own liquor dispenser and whirlpool bath in the room.
TripAdvisor Reviews Show more reviews »
Beautiful pool area!
This was our second time at a Riu and we were not disappointed. The staff are very friendly and work so hard, especially the entertainment team who work all day around the pool and beach and in the evening at the show. There is only one pool but it is huge! Lots of loungers in the pool for relaxing and 2-3 rows of chairs around the pool. Although it is hard to find a front row chair (not sure what time people put their towels down) we were always able to find 4 chairs together in the second row. The tiles around the pool are very hot - don't forget your sandals! It was a bit of a walk to the washrooms from the beach and pool area, but they were very well kept. Staff were cleaning regularly to dry the water on the stairs and in the toilet area. It was quite easy to get a drink from a server around the pool, but a little tougher on the beach. The beach is lovely, but the ocean was quite rough and it was quite windy in the afternoon. We were always able to find loungers on the beach and could position our chairs in the sun or under the shade of a palm tree. We had a "first floor" room, but since the ceilings are so high in the lobby and restaurants, this was more like a third floor room. The rooms were excellent. The bottled water and beer in the fridge was refilled daily. The beds were very comfortable and extra blankets and pillows were in the closet. The bathroom had double sinks and a vanity mirror. There are steps down to the seating area, which are very easy to miss. The food was excellent! We had a great dinner at the steakhouse and enjoyed the variety of the buffet on the other evenings. Lunch was available in two areas as well as a daily BBQ by the pool. The sports bar served high end tequila and we found the wifi to be excellent! We would definitely recommend this hotel!More
Best resort I've stayed in!!! So beautiful and the staff is amazing. Fabulous food and everything is beautiful!!! When you stay here you have access to two more riu close by where you can eat and dance and use their beaches! It's definitely a family resort. My hubby and I went alone and had a perfect time but if you don't want to vacation around kids then it's not the place for you. More
Great hotel but avoid Spring Break week
Just spent twoer weeks here over Easter and had great time. The choice of restaurants is good and we never had to wait more than 30 minutes, usually getting a table straight away. Buffet is excellent both at lunch and dinner, what people have to complain about in some reviews on here I have no idea. There was always a huge choice, both hot and cold. All the staff were friendly, and on occasions may have appeared a bit 'off' with some customers but when you consider how they were treated it wasn't surprising. On one occasions seeing someone just snap their fingers at a waiter and hold up a dirty plate when it was finished with, and rarely did we hear guests from a certain country to the north of Mexico say please or thank you. Pool was great, although during the Easter week beds around the pool were reserved early, we left one day for an excursion at 07:30 and all beds had towels on them already. Often reserved beds weren't occupied until m around noon. This was perhaps the only negative we expereinced and think ought to be stopped. We preferred the beach though and always found a bed available. Pity umbrellas aren't part of the hotel package though. Rooms were a little tired, but exceptionally clean and we loved coming back each day to find that latest creations had been made out of our towels. If you want to do an excursion, check out Samuel who can be found on the beach or at the beach shop. He offers better rates than the hotel reps and his advice was much appreciated concerning which tour to do - amazingly his suggestion was also the cheapest! This is a great hotel, but during the Easter period got very busy with people on spring break. Sadly at times, the antics and language of these folk at the pool bar left a lot to be desired, especially as this is a family resort. We would go back, but would check it didn't coincide with high season for US travellers.More
What a difference 16 months makes.
I went to this place 16 months ago and I was not impressed, mainly because the food was not very good. They have clearly got a new manager and/or chef in place because the place has vastly improved. The food in all restaurants was excellent. I am not a foodie but I do apppreiate good feed. Clearly the chef is paying attention to details because the food was consistently excellent. Also the service and quality of the experience has improved at the hotel. The good: the food. See above. The beach is beautiful. Never had to worry about getting a chair either. The lobby and piano bar are excellent. The wait staff inside in buffet, at guacamole, and Toscana and Krystal were very good. Wait staff at far end of terrace at buffet were terrible. These guys were just grumpy and we had to hunt them down to get a coffee. - selection of alcohol was good. Better than before. The bad: bartenders were great but there should be more staff at bars. These guys were stretched too thin at times. Rooms aren't great for more than two people. Beds aren't great.More
Nice Family Vacation
We traveled to Mexico for Spring Break. We have been to several all-inclusive resorts in Mexico and the Caribbean. This was our first visit it Puerto Vallarta. The Hotel was not quite as nice as we expected. The rooms are dated and not very comfortable. However, it was still very nice and had everything that we needed. The food at the resorts was pretty average for all-inclusive. The same types of foods as other resorts. The a la carte restaurants were very good. There were plenty of beach chairs to go around, at the beach and pool. Never had to fight or get up early to get one. The weather was absolutely beautiful, however, the beach is not the same powdery white sand that I am used to in the Caribbean and the water is not the clear, blue either. The resort staff is extremely friendly and we enjoyed out stay very much. Although, I will probably stick to the Gulf side of Mexico or the Caribbean from now on.More
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