This beachside hotel offers the finer things in life, including in-room whirlpool baths and gourmet dining.
The Riu Palace Pacifico is on one of the best beaches on the Bay of Banderas. Its views stretch all the way from Bucerias in the north to Nuevo Vallarta in the south.
Junior suites come as standard, treating you to hydromassage bath tubs and in-room liquor dispensers. Upgrade to a Jacuzzi® junior suite and you get a hot tub on the balcony.
TripAdvisor Traveller Rating
Based On 3839 reviews
A la Carte
Luxury hotels from around the world
- First Class hotels
- International brands and boutique properties
- Private taxi transfers
- 20kg luggage allowance on Thomson Airways
- Free Select Your Seat service on Thomson Airways
Fly Long Haul
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary meals accompanied by your choice of wine
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. 4 à la carte restaurants. Selected imported and local-brand alcohol, soft drinks, tea and coffee. 24-hour room service. Minibar and liquor dispensor in room. 24-hour snacks.
Facilities ► View all
Stretching between the hotel and sandy beach, the pool comes with a swim-up bar, a whirlpool bath and sunbeds in the water. There's a wraparound terrace with sunbeds and parasols dotted around, plus shaded areas too. Pool towels are also available.
La Peninsula buffet restaurant
The buffet restaurant offers an American and continental breakfast with on-the-spot cooking stations. At lunch there's a selection of hot and cold dishes like pizza, pasta and salads. And there's three themed dinners a week. Gentlemen are asked to wear long trousers in the evenings.
The hotel runs a kids' club for ages 4 to 7 and 8 to 12. This club is supervised and there are lots of organised activities for the little ones.
Rooms ► View all
Suite with Limited Sea View, Balcony/Terrace with Private Whirlpool and Whirlpool Bath
Junior Suite with Sea View, Balcony or Terrace and Whirlpool Bath
TripAdvisor Reviews Show more reviews »
Was here 2 years ago, I also visited a lot of all inclusives. I am a diamond member of Delta for a number of years and have seen many resorts. This trip was spectacular I was up graded to one of the best suites they had. The food was excellent, very high level, for example tonight they had 20 filet minions on the rack of meat together with other spectacular choices. Beach is great, all sand not crowded. It just all was perfect! Look at my profile I almost never give a 5 star rating, but I do this time!More
Yuri P, 50226
Mediocre at best
I was familiar with the riu chain having traveled to multiple vacation spots, but this was the first time I stayed with them. It was underwhelming. The room was comfortable. Nothing crazy fancy, but not falling apart. Met my needs. There's a light switch that turns off EVERYTHING. I was annoyed that housekeeping would turn it off, as I would charge my Bluetooth/portable charger/etc during the day. So they wouldn't be charged when I got back. I enjoyed the pool. And swim up bar. The bathrooms are ridiculously far, resulting in majority of people peeing in the pool. Gross. Also, I didn't like that you can't order snacks pool side. This is the first time I've been to an all inclusive that doesn't. Took me 3 days to realize you can walk to one of the buffets to bring food down. The food. This is really my biggest pain point. The restaurants are full/"complete" by 630. We were told you couldn't even get on the wait. The Buffet was identical each morning. It was standard, but it's really hard to mess up breakfast. Dinner was just not very good. We would pick up a large variety and 1 maybe 2 things would be tasty. The "steak".. I've literally had better at a $6 diner. The Mexican themed night was the best, but even then, I get more traditional Mexican in California. Most the meat was dry, the food was mislabeled 50% of the time. And simple things like chicken strips were old, cold, and stale. One day the chicken strips were actually deep fried steak strips. Not pleasant. And the room service and sports bar food is a joke. Having canned nacho cheese with chips is not what you expect from a 4-5 star. I actually thought I was missing pages from the room service menu because it was so limited. Based on the food alone, it was obvious quantity trumped quality. And will prevent me from staying riu again. More
¿Todo bien? Si..muy bien!!!
YELP rating = 3.8 stars Goggle/Trip Advisor rating = 4.5 stars Our family rating = 3.9 stars From our most recent August, 2017 family vacation with ages 50s, 40s, 20s, teens and 11 years old, we give Riu Palace Pacifico a 4 star ratings. Let me start from low to high on why our family rated the resort no higher than 3.9 stars…a little higher than YELP: o Suite: We have a total of 3 suites at Riu Palace Pacifico and the rating, at best, 3 stars because it is clean. Suites at Riu Palace Pacifico are extremely outdated (especially the bathroom) and nowhere compared to 4.5 star rating resorts. We have stayed at Now Amber, Dreams, Secrets and some of the 4.5 stars rating hotels in NYC, Las Vegas, and Los Angeles to name a few. The suites are just a tad below the average suburban Courtyard/Residence Inn by Marriott, if we had to compare. o Gym: The gym/spa at Riu Palace Pacifico is 3 stars because of its facility location, services, staff and equipment. At resorts with 4-stars and higher, one expects the aroma of a spa, not present at all. The equipment at the gym is completely outdated, however, they do have the very basic one needs to workout. The hours are not the greatest. Most of the resort gyms are 24 hours or closes at midnight and opens again by 6AM. Gym/Spa hour is from 9AM to 7PM while the pool closes at 8PM leaving evening activities extremely limited. o Cuisines: La Peninsula buffet is the best follow by Krystal, then Guacamole and Toscana. Don’t bother getting in line at 6:20PM and fulfill dress code for a seating at Kyoto. Perhaps as Asian family from San Francisco, we have a much higher standard for Japanese cuisine, however, Asian night at La Peninsula buffet did a much better job than Kyoto. The Sport Bar, only place open for 24 hours, just need to have more microwavable “snack” options because room service has a very limited menu option as compared to other all-inclusive resorts. We are still in search for an all-inclusive resort with specialty restaurants that lives up to their resort ratings and not have their buffet be the best because if you stay at the all-inclusive resort for a week, buffet options get really tiring with eating the same food. Therefore, we had to go to Old Town to eat instead. o Bars: Riu Palace Pacifico receives high rating with the exception of consistency. Cocktails (alcoholic and non-alcoholic) made at one bar to another may be different, however, by the second day, we figured out where to order our drinks from which bar. We love the number of bars, premium liquors, its locations and ample amount of seating available to guest. The bartenders and servers are just the best…todo bien!!! We want to tip them every time they serve us! Therefore, bars at Riu Palace Pacifico receives high rating. o Activities and sports: One of the best for all-inclusive resort…from playing volleyball, soccer, waterpolo to group exercise to kayaking, snorkeling, bodyboarding and many other water sports at the beach, they have it available as all-inclusive. The entertainers host foam parties, pool surfing, water-balloon “fights”, pool BINGO….they come up with lots of daily activities to keep all-ages entertained. The nightly shows and live music are truly entertaining. Riu Palace Pacifico receives high ratings for their activities, entertainment and sports, endless amounts…another muy bien!!! o Service: 90% of the staff provide service with smile!!! Riu Palace Pacifico receives high ratings for customer service from the minute we arrive to the resort from bell service to front desk to chambermaids. Then from restaurant host to all the servers to bartenders and entertainers, beach/pool staff and even to the staff in the kitchen during the Kitchen Tour…just exceptional. We missed our visit from Monse Rico at Public Relations and want to let him know that the staff who really provides service with a smile and treats guest like kings and queens at the palace, please continue, because it truly shows how much they love and have pride working at Riu Palace Pacifico and makes the guest feel very special during our stay! Service at Riu Palace Pacifico receives 4.5 stars! I feel our family will not return to Riu Palace Pacifico until the suites are updated and the specialty restaurants improve. We want to make Riu Palace Pacifico a permanent location for our annual family vacation in Mexico, however, bathing, sleeping and eating are the important factors when we choose our vacation destinations. Please continue on what you are doing well because our family really loves your all-inclusive activities, entertainment and sports, your customer service and we feel other guest at your resort feel the same… but It is truly muy bien!!!More
Ok but I wont be back
Riu used to be my favorite, however after visiting other brands, you see such better. I had a nicer time at Riu Vallarta years ago. Im going to give an honest review: First off, the pro's: I was upgraded to an ocean front suite after becoming a member of RIU class, yay The cleaning staff was alway cleaning, i love that. Its not a huge resort, which can be a pro or con. The staff is friendly and helpful. Its seated on the beach and The access to the beach was great Guacamole, the mexican restaurant was awesome. Room service was quick and easy, small menu but it was good. Free wifi, spotty but still free! Cons The restaurants are small and they do not utilize the outside sitting areas for dinner. So even though they went away from the reservation system, i had a very hard time getting in to eat where I wanted. The first come first serve lines at the steakhouse each night were horrible. To eat dinner at 7, you had to be lined up at 5:30 The buffet food was lackluster at times, but i guess i cant expect much from buffet food. The bathtub in my room had mold growing around the edges. The entertainment was boring. The drinks were watered down, im not a big drinker and can get tipsy easily, but i didnt at all the whole time there. Neither did the others in my group. For the price things could of been better. If I go back I will try a different resort.More
Me & my mom went on a girls trips for 4 days and it was absolutely great! The staff was soo friendly and worked so hard to make sure you had the best time imaginable! The steak restaurant and Krystal were our absolute favorites to visit. It was such a great break from reality, as we felt like we were royalty the entire time. More
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