This beachside hotel offers the finer things in life, including in-room whirlpool baths and gourmet dining.
The Riu Palace Pacifico is on one of the best beaches on the Bay of Banderas. Its views stretch all the way from Bucerias in the north to Nuevo Vallarta in the south.
Junior suites come as standard, treating you to hydromassage bath tubs and in-room liquor dispensers. Upgrade to a Jacuzzi® junior suite and you get a hot tub on the balcony.
TripAdvisor Traveller Rating
Based On 3747 reviews
A la Carte
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Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. 4 à la carte restaurants. Selected imported and local-brand alcohol, soft drinks, tea and coffee. 24-hour room service. Minibar and liquor dispensor in room. 24-hour snacks.
Facilities ► View all
Stretching between the hotel and sandy beach, the pool comes with a swim-up bar, a whirlpool bath and sunbeds in the water. There's a wraparound terrace with sunbeds and parasols dotted around, plus shaded areas too. Pool towels are also available.
La Peninsula buffet restaurant
The buffet restaurant offers an American and continental breakfast with on-the-spot cooking stations. At lunch there's a selection of hot and cold dishes like pizza, pasta and salads. And there's three themed dinners a week. Gentlemen are asked to wear long trousers in the evenings.
The hotel runs a kids' club for ages 4 to 7 and 8 to 12. This club is supervised and there are lots of organised activities for the little ones.
Rooms ► View all
2 Bedroom Family Suite with Balcony or Terrace and Whirlpool Bath
Junior Suite with Limited Sea View, Balcony or Terrace and Whirlpool Bath
TripAdvisor Reviews Show more reviews »
Lovely hotel. Very clean with staff always cleaning. Food mostly good although the lamb in the Mexican restaurant and beef in Krystal was awful. The buffet was good with plenty of choice. You no longer have to book the restaurants which is great as if you have to wait for a table they give you a pager. We were in room 3067 which had a nice side on ocean view but was noisy with the entertainment being below. The noise was always over by 11.30 but not so good if you have very young kids. Staff were friendly but not sugary. No great supply of diet soft drinks. The entertainment at the pool was not in your face, no loud music most of the time which meant it was a more relaxing place. Coffee machine in the room but no kettle for tea so you need to order room service to get a pot of tea. Rooms spacious and comfortable. This was our first time to the Pacific coast of Mexico after 3 years at Playa Car and I felt this was more real and the hotel more relaxing.More
Fiona M, 186534
Can't see that anyone could complain about this hotel, it runs like a well oiled machine.Staff are happy at work and it shows in the level of service that you get from them. You never go thirsty here,there is always someone at hand to cater for your every need whether you are in a bar restaurant or on the beach. Food is first class and we had no trouble using the speciality restaurants as they give you a pager and call when your table is ready.The food in the buffet is cooked in mall batches and is always fresh,varied and tasty. The rooms are spacious and comfortable we had a partial sea view on The eighth floor . A word of caution, the Rooms are split level and VERY dark at night! We always were able to find a sun bed, but the quietist areas are on the beach under the palms. We went on 3 trips with Vallarta Adventures all great, but Hidden Mexico was outstanding. Hotel entertainment was very good at night with shows and music. All in all we had a great holiday here and will be sad to leave today Thanks to Kia our Tui rep who makes sure everything runs smoothly,best rep we have had. Would recommend this holiday to anybody.More
BE WARNED!!!! Return vist so dissappointing
Well what a massive dissappointment our return visit to the riu palace was last week, Over the last 10 years we have been to mexico 8 times, cuba, egypt, mauritius, Cyprus and a number of destinations all inclusive and this holiday is by far the worst we have experienced. dont get me wrong the hotel is still excellent, food outstanding and a great location. How a hotel can change in 18 months since our last visit is incredible, virtually none of the staff from our previous visit were there and the new staff were very poor, particularly in the bar, the exception being the waiting staff in all the a la carte,s, Christian on the beach, Janet in the buffet restaurant and the barmen in the main bar. Otherwise service was either slow or non existent. However the worst aspect was the number of large groups, clearly on holiday just to get drunk, with the language and general behaviour, not acceptable for a flagship hotel, i got the feeling riu are trying to keep the hotel full at any price, if you like benidorm or skegness this hotel may be right up your street, we certainly wont be returning as we prefer quiet, relaxing locations. fortunately going out and about visiting bucerias and downtown puerta vallarta were enjoyable. just a word of warning, if you are thinking about going on the rhythms of the night trip, be prepared for a rather bumpy 1 hour boat ride and pretty aweful food, although the show itself is very good, paid over 100 quid each for this trip and probably value at 30. as the food is so bad and drinks both on the boat and location limited. Sorry riu, but in our opinion the palace pacifico has gone downhill significantly, even though the a la carte,s were outstandingly good once again. Couples destinations for us in future.More
Stunning Hotel And Great People
We stayed at the RIU Palace Pacifico for 2 weeks in June traveling from the UK. Never done an 11 hour flight before and it wasn’t great but once you land and get to the hotel all that became a distant memory and you forget all about the flight once you ease yourself into the luxurious surroundings. Once you land, you go through arrivals and the first area you get to is where they sell timeshare which is a big deal in Mexico. They are friendly and harmless enough if you want to stop and have a chat but if not sweep through into the warm air where we were allocated a taxi to take us to the hotel – no coaches with multiple stops here which is very handy. They tell you at the meeting the next day that tips have already been given to the taxi drivers for the transfer so don’t worry about a tip if that’s your preference and there is no awkward moment when the taxi drivers expect one. Once there, we were greeted at a special desk with a drink in one of the most impressive Hotel reception areas I have ever come across which is kept immaculately clean. We were allocated one of the rooms on the eighth floor overlooking the sea which was an amazing view. There was some construction going on to the side of the hotel which would not have been ideal so try and avoid those rooms looking away from the sea if you can. The hotel itself is stunning but it is a bit isolated. We walked down the beach to the right to the little town with the flea market which was OK but nothing special. If you walk along the beach to the left you will go past the other 2 RIU hotels you can use but don’t make the mistake of going all the way to the left thinking you will come out anywhere as it is a dead end. There are a couple of stunning properties you will see along with all the wildlife including the dolphins that usually pass by and do some jumping out of the water mid morning most days which is a joy. If you head along the road inland you can walk to a supermarket in about 20 minutes but other than that you will need to get taxis everywhere so perhaps this isn’t the place for you if you want to be amongst everything with places on your doorstep. The hotel was full when we were there and by all accounts it virtually always is full but there were always plenty of loungers around the pool and even more on the beach and you get the usual towel cards and fresh towels when you need them. There are waiters who do drink runs to you while you relax on the loungers throughout the day who were always busy. I didn’t use the pool personally as I preferred the sea which was warm and calm early on and a little more bracing and fun later as the wind picked up and created the surf. The pool itself is one of the older style ones with the water being filtered from the sides rather than the more modern overspill types and this is why you get the build up of some mess on it during the day which they do clear up from time to time. I saw them regularly test the pool water so I can only assume it is safe and closely monitored. And so to the food – there are 5 restaurants on site and they are all first come first served offering 2 sittings a night. We ate in the buffet most nights and lunchtimes and loved it. One of the two of us is a very fussy eater and we both managed to come home several pounds heavier than we went away so this says it all about the quality and variety of the food which in my opinion was excellent. A special mention goes to the waitresses Janet on the breakfast and lunch service and Delilah for the evening meal who looked after us amazingly and who were so lovely. They really made us feel special and we don’t normally tip but their service was so good that we soon started because it was so well deserved. We ate in the steak restaurant a couple of times and the steak was great but the other items were nothing to write home about and the buffet is the best choice in my view. The bars do a wide range of cocktails to meet just about everyone’s wishes and they are all included in the all inclusive which is 24 hours and includes room service if you ever need it. The hotel has a spa and does massages and we had one which was great but a little expensive – better off walking along the beach to the right and going to Alex’s Massage which is one of the places right on the beach itself and you can have identical treatments much cheaper – for example you can have a 40 minute massage for 200 pesos which is a bargain at about £9. All in all, a wonderful Hotel to spend a couple of weeks in! Top tip – take a tour of the kitchens which they offer once a week and see what it is like behind the scenes. We got tequila prawns cooked for us in a demonstration which were stunning.More
Nice "old school" classic luxury hotel...
Designers and architects did an amazing job to make one feels like being at some French Riviera "high-rollers" place in the 1950's. The staff mostly keeps up with the place with small hiccups in the process, but still, provides the good experience. The only downside is the murky color of the ocean along the nice beach but that had nothing to do with the hotel, it is just the sand at this part of the coast.More
Aleksandar S, 154943
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