Sensatori Resort Mexico  

In a prime spot on the exclusive Riviera Maya, the beachfront Sensatori Resort Mexico offers up a taste of the finer things in life.

One of the main draws of Sensatori Resort Mexico is its setting. The hotel is on the Riviera Maya, which means you’re only ever footsteps from white sands and warm waters. And, of course, great views span every which way.

Another highlight is the 24-hour Gourmet Inclusive dining set-up. All your food and drink is included, and the quality is taken to the next level. Don’t miss Le Chique, which offers Heston Blumenthal-esque experimental cuisine.

Other plus points here include four lagoon-like swimming pools, a sprayground for children, and a directory of room types which features swim-up suites and honeymoon oceanfront suites.

TripAdvisor rating

Based on 3505 reviews

  • Official Rating
  • 5Buildings
  • 4Floors
  • 435Rooms
  • 5Lifts


Luxury holidays designed to fuel the senses

  • At least 4 restaurants
  • Great sports line-ups
  • Modern children’s facilities
  • Top entertainment
  • World-class spas
  • Choice of rooms and suites

Find out more about Sensatori »


Weddings and honeymoon Offer

Sensatori Resort Mexico is a great choice for weddings. You can tie the knot on the beach or on the rooftop of the hotel. It’s also a great choice for honeymoons. Couples who go for one of the honeymoon suites or a suite in the premium section get a special honeymoon package, which includes a 2-for-1 offer on a beachfront sky massage, a chilled bottle of sparkling wine delivered to your room on arrival, decorated room with rose petals, tropical floral arrangement and candles, plus 15% discount on spa services. This offer is for bookings made from 1st November 2014 onwards - when booking a Jacuzzi® junior suite or a room in a higher category for a 10 night stay or longer. All you have to do is travel within 60 days of your wedding day and show your marriage certificate when you get there. Wedding packages at Sensatori start from £719. Call 0871 664 0131* for more details or pick up a copy of our weddings brochure. Calls cost 10p per minute plus network extras.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Breakfast, lunch and dinner in a choice of 6 restaurants.  Selected international and local-brand alcohol, soft drinks, tea and coffee. 24-hour room service and minibar restocked daily.  Snacks at set times.

Facilities ► View all

Spoon international restaurant

For breakfast, lunch and dinner, serving delicacies from around the world. You'll find Spoon on the ground floor of the main building. With an open kitchen layout, you can watch dishes being prepared on the cooking stations. You can also grab a late snack here from 10pm until 1am during the summer.

Le Chique restaurant

This adults-only restaurant comes with a plush lounge, ideal for enjoying a cocktail. Starting with an 8-course meal, which is part of the Gourmet Inclusive set-up, this place really does aim to provide you with an unforgettable experience. The restaurant is closed 1 day a week so don't forget to make your reservation in advance. If you'd like to try the full 14 courses, an extra charge will apply. For over 18s only. There's a dress code here, men must wear long trousers at dinner.

Azulitos Play House children's club

Open 7 days a week, children can have hours of fun at the Azulitos Play House. There's a room filled with lots of toys for children aged 6 months to 5 years. Other activities include listening to stories, singing and working on talking and sharing skills in playgroups. My Gym® Centre is for ages 4 to 12, and features ropes, parallel bars, springboard, a trampoline and other equipment. Plus there's plenty of activities on offer such as tennis lessons and movie screenings. There's a DJ booth just for the teens, along with a cinema screen. Parent supervision is required for children under 4 years.

Rooms► View all

adult's jacuzzi® junior suite

Junior suite sleeps 2 and is in the adults-only section of the hotel. With a king-size bed, flatscreen TV, DVD player, iPod docking station, hot tub and a rainfall shower in the bathroom.

junior suite with sea view

Junior suite with sea view sleeps up to 4, with flatscreen TV, DVD player, iPod docking station, hot tub and a rainfall shower in the bathroom.

TripAdvisor Reviews Show more reviews »

Great hotel

Unberlivable hotel staff great and very friendly from your arrival to your departure great food variety in every restaraunt. The rooms are wonderful with a nice and comfy beds with your very own air con controls to set it as cool as you want after the hot days are over. All in all great hotel would go back again. More


Outstanding Value

We spent 27th September to 11th October in this superb hotel, with outstanding food options between the restaurants. Excellent pleasant, efficient service in all of them. Special mention of Wilbert, Rene, Eric Mesero, Rudolpho, Gerado and Erik the Manager in the Mexican restaurant (Zocalo). Plus Alexander in the Italian (Siena) and Ferdinand at the Caribbean (Zavaz). We loved the Wave swim up bar, because we had a Junior swim up suite, which was fantastic, and thanks to Gregorio and Mariano Papa' De Aaron. On the entertainment team special mention should be made of Jorge (George) and Stephane. There was a wonderful team on the beach bar staff, regularly serving drinks during the day, especially to Bali bed Number 29, namely Magnolia, Karla, Eva and Guadalupe. Finally thanks to our house maid Nelly, a gifted towel sculptor. The cleanliness and maintenance of this hotel is faultless. Great holiday venue.More

Robert T,

Absolutely amazing! Had such a great stay!! Highly recommend!!

Was the best holiday we have ever been on! Both me and my boyfriend had the most amazing holiday, from start to finish! We couldn't of asked for anything more! And we will be staying here again!!! We defiantly came back a stone heavier! The food was to die for! A range of complete different foods, we never ate the same thing more then twice in two weeks!! ( if we did it was by choice. Not through lack Of choice!!!!) The welcome, the departure and through out the stay, the staff made us feel so welcomed, they wanted to look after us and they wanted us to have such an amazing time! We sure did!! The cleanness of the hotel was excellent! The pools was cleaned every morning! The towels was always clean and ready for us the following morning! The service of day and night staff was brilliant!! Can't wait to go back!!!More



We stayed at the azul to celebrate our 25th wedding anniversary and upgraded to the premium section ( thank god because the adult section & pool is worse than an 18-30 holiday ). One major gripe we did have in all the restaurants was that there was only one red, rose & white available unless you wanted to pay for it & it was very poor quality. And if you decided to,pay it was very pricey so bear that in mind. We visited all the restaurants and found the food to be of good quality ( although Sienna, Zazav & Zocolo could do with changing their menus on a weekly basis ). Air con in all the restaurants was good apart from spoons which was serviced by a few fans which was not adequate. It had not been working for a considerable amount of time & i saw no repair work pending. Unfortunately this actually limited our visits to spoons as it was so uncomfortable to eat there. We knew the beach was not going to be the best but even so it was still shocking. Masses of seaweed, murky water and the smell was pretty bad. Staff relentlessly try to clear it but it makes very little difference. What surprised us was that the beach at the hotel next door was practically clear of seaweed with pretty clear water. It turns out they have have devices on the beach that suck in the seaweed & it makes a massive difference, why the azul cannot invest in these i do not know. One huge positive for the hotel is the staff, they are all so friendly & helpful. In Tapaz and Zavaz the waiters were excellent along with the bar staff, premium pool staff Saida, Nancy,Lois & Amado were second to none. Our concierge Tristan was very thoughtful anticipating our needs. Overall the hotel looks a bit tired & could do with a general overhaul, but groundstaff make every effort with the gardens & staff cannot do enough for you. We have been to many 4* hotels & apart from the quality of the staff i do not feel it warranted a 5* ratingMore

raymond h,

Amazing hotel

I stayed at the sensatori with my boyfriend for 2 weeks in May 2014. Despite having a few days of rain when we arrived this is the best holiday I have ever been on. The staff were amazing and could not do enough for you, Alvero and Alfredo in particular were our favourites. The rooms are very clean and modern. There are just enough restaurants, each different but all nice. I would reccomend the Caribbean for breakfast lunch & dinner! It was great to be able to order room service especially as you don't always feel like eating out. We spent most of our days by the adult pool which was lively but still quiet enough to relax. Drinks at the hotel were amazing we had lots of drinks made up for us that weren't on the menu. The staff always happy to go that extra mile. Entertainment at night was good, we enjoyed the mojito bar especially when the female singer was performing. Only faults with the hotel were the beach wasn't as nice as we'd hoped- lots of seaweed! We also thought the staff in the restaurants at night were a little pushy with the wine (the wine you had to pay extra for) other than that an amazing experience. I would go back to mexico and I would not hesitate to return to this hotel! More


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Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only and any other booking type. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time.