Sensatori Resort Mexico  

In a prime spot on the exclusive Riviera Maya, the beachfront Sensatori Resort Mexico offers up a taste of the finer things in life.

One of the main draws of Sensatori Resort Mexico is its setting. The hotel is on the Riviera Maya, which means you’re only ever footsteps from white sands and warm waters. And, of course, great views span every which way.

Another highlight is the 24-hour Gourmet Inclusive dining set-up. All your food and drink is included, and the quality is taken to the next level. Don’t miss Le Chique restaurant, which offers Heston Blumenthal-esque experimental cuisine.

Other plus points here include four lagoon-like swimming pools, a sprayground for children, and a directory of room types which features swim-up suites and honeymoon oceanfront suites.

TripAdvisor Traveller Rating

Based On 6392 reviews

  • Official Rating
  • 5Buildings
  • 4Floors
  • 435Rooms
  • 5Lifts

Sensatori by TUI

Luxury holidays designed to fuel the senses

  • Standout pool scenes
  • At least 4 restaurants
  • Great sports line-ups
  • Modern children’s facilities
  • Top entertainment
  • World-class spas

Find out more about Sensatori by TUI »

Fly Long Haul

With Thomson Airways

  • Direct flights from 7 UK airports
  • Fly on the spacious new Dreamliner
  • Experience quieter, jetlag-busting flights
  • Enjoy complimentary drinks
  • Upgrade to Premium Club for additional benefits
  • UK airport lounge access for Premium Club guests

Weddings and Honeymoon Offer

Sensatori Resort Mexico is a great choice for weddings. You can tie the knot on the beach or on the rooftop of the hotel. It’s also a great choice for honeymoons. This special wedding and honeymoon package includes a 2-for-1 offer on a beachfront sky massage, a chilled bottle of sparkling wine delivered to your room on arrival, decorated room with rose petals, tropical floral arrangement and candles, plus 15% discount on spa services. This offer is available when booking a Jacuzzi® junior suite or a room in a higher category for a 10 night stay or longer. This offer is valid for bookings arriving until 31st October 2016. To be entitled to this offer you'll need to travel within 60 days of your wedding day and show your marriage certificate when you get there. For arrivals from the 1st November 2016 - this offer applies to Premium suites or suites of a higher caterory.

Just to let you know this offer doesn't apply to group bookings or if you're travelling with a wedding party. Wedding packages at Sensatori start from £719. Call 0871 664 0131* for more details or pick up a copy of our weddings brochure. Calls cost 10p per minute plus network extras.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

For breakfast and lunch, ou'll have a choice of 3 restaurants and for dinner there are 6 restaurants to pick from.  Selected international and local-brand alcohol, soft drinks, tea and coffee. 24-hour room service and minibar restocked daily.  Snacks at set times.

Facilities ► View all

Spoon international restaurant

For breakfast, lunch and dinner, serving delicacies from around the world. You'll find Spoon on the ground floor of the main building. With an open kitchen layout, you can watch dishes being prepared on the cooking stations. You can also grab a late snack here from 10pm until 1am during the summer.

Le Chique restaurant

This adults-only restaurant comes with a plush lounge, ideal for enjoying a cocktail. Starting with a 14-course meal, which is part of the Gourmet Inclusive set-up, this place really does aim to provide you with an unforgettable experience. The restaurant is closed 1 day a week so don't forget to make your reservation in advance. If you'd like to try the full 20 courses, an extra charge will apply. For over 18s only. There's a dress code here, men must wear long trousers at dinner.

Azulitos Play House children's club

Playtime comes courtesy of the hotel-run children's club, Azulitos Play House. It's open 7 days a week and hosts supervised sessions for 4 to 12 year-olds for an hour or two. Activities are anything but ordinary thanks to the Silly Science Lab, Crazy Kitchen and the Arts & Crafts Zone. Evenings bring parties and movies a few times a week. Those travelling with little ones under 4 years can use the facilities as a family in dedicated Stay and Play sessions, they're available 7 days a week.

Rooms► View all

premium area swim-up suite with pool view, terrace and jacuzzi

Premium area suites come with a concierge, an aromatherapy and pillow menu and there's a private beach area. You'll also have other luxuries like a minibar, a Jacuzzi® and direct access to the pool.

TripAdvisor Reviews Show more reviews »


From the time you arrive to the time you depart, you will enjoy. Beautiful setting with great weather. You are never more than a few steps a pool, which is very warm in the end of July. The beach is very nice but seaweed on most days makes it undesirable to swim. This is the friendliest staff we have ever encountered. I think they even top Disney! In particular visit the Spoons (buffet) and ask to sit in waiter Alex's station. He was just outstanding! Many options for food and you will have no problem finding something to your liking. I had beef tenderloin three time, made three different ways and all were excellent. Dinners averaged at least two to three hours for a group of six. So if you want to catch the entertainment, plan accordingly. One the downside, housekeeping was incosistent. While the room was very clean and nice, some days they would not come in until 5 pm. The next day they would be in at 9 am. We had a 6 pm wedding and requested through our concierge to make sure our room was made up by 1pm. so we could get ready. They came at 4 pm. We didn't realize there was turn down service until the third or fourth night. Over a nice experience and would return.More

Steve P, 36237

Yoga with Jorge

Yoga was an amazing experience it really did make our trip! I highly recommend it to all, we will be coming back. We did yoga on the beach front and when it was poor weather Jorge organised the yoga lesson into the lobby, however I feel it would have been better if there was an area indoors where we could go to do yoga indoors when the weather is bad. My boyfriend had not done yoga before and he was well supported and he will now continue with yoga when we get home which is great. I am now able to do a handstand 😊👍🏻 The service of the whole hotel was overall really very good. Room number 2210More

pennyhaycock, 186223

First Class place for a Wedding or relaxing vacation.

We just got back from our wedding and family vacation at the Azul Sensatori and have nothing but nice things to say about the resort, staff and food. We looked at a lot of different places and contacted several travel agents before making a decision. The only travel agent that really listened to what we needed and found us the perfect placer was Justin Dunn from Beach Bum Vacation. Once we got Justin involved he stayed involved all the way through and not only found us the type of rooms, price and location we were looking for but made sure the transition to the wedding coordinator and the planning went smoothly. We are team Beach Bum from now on! The Wedding Coordinators at the Azul Sensatori are first class and took care of every detail. We had very memorable wedding ceremony on the beach for our small group. Yazmin Garcia Lopez handled all the planning before we got there and took all the stress out of the arrangements for us. She was there on site to meet with us when we got there and then turned things over to Gabby and Omar. They both coordinated and attended the ceremony, wedding night dinner, room preparation, post wedding breakfast and a private dinner on the beach for us the night after. Gabby worked so hard that she didn't leave until the wedding dinner was over around 10 pm. Most places we talked to only wanted large wedding parties but the Azul Sensatori went all out for our small party of only 9 people, including the bride and groom. Thanks so much for making this such a special event for us. All the restaurants are good, even Spoons the buffet style all day dining place.The resort was 95% full when we were there last week and we never had to wait for a table, which was awesome. There is a great Carribean restaurant and Luis there is one of the best waiters we have ever had. The Mexican restaurant is also great and Jesus and Javier took great care of us in there. The Tapas and Italian places are also both very good. The only one we didn't try was Le Chique as we had a hard time getting a reservation there without doing the expensive upgraded wine tasting menu. The spa was also great and my wife got a great massage there and Angeles Becemi gave her and my daughter great hair styling for the wedding, which was on a very windy day. The beach is rocky so make sure you bring water shoes so you can walk out and enjoy it. All in all a great place that we plan on going back to for one of our upcoming anniversaries.More

KevinL-0816, 60811

Amazing stay

Staff at the hotel did absolutely everything to make the stay more enjoyable. The restaurants were excellent. Our favourite was the Carribbean by far - fantastic staff, amazing gourmet burgers at lunch and gorgeous meals at night - loved the fish there. I couldn't recommend a swim up room highly enough. The only disappointment was the spa which was much more expensive than other spas I have used in 5 star hotels. Also, there was no real "set" price list when we asked so we were a little dubious. The weekly beach barbecues were really impressive & the staff at the barbecues were fantastic. The check in was was run so smoothly - it really made a difference after a long journey. Also the 24 room service fab ty was fantastic. I would return to the Azul Sensatori in a heartbeat .More

Caroline L,

Lovely Place and service

Upon arrival, greeted with fizz and a hot towel, super quick check in, never even reached reception, luggage taken to the room. Rooms are spacious, clean and we thought luxurious. Maid service was excellent, nothing too much bother, super clean. Loved the fine details, beds turned down, small things that mattered. Staff are very polite and nothing is too much trouble. Tipping is not essential nor do that look for this. Nickelodeon kids club was fantastic, all the staff, my son enjoyed it and often asked to go in to join in with vast activities. He will miss Cindy, she was super at her job. The variety of restaurants was just brilliant, our son is quite a fussy eater but tried everything. The only thing I would say is the Mexican restaurant has a different feel, not sure if the waiter was having an off day. Le Chique is a must for every visitor , great experience. Pools were warm and cleaned daily, the main pool I would say could do with a little up dating but as a family we loved the activities, especially with Alex, who was just fab. I have to say i never found a problem with any of the sun loungers and yes you need to be quick, up at 5.30am to get a look in on the beach cabana beds. There is plenty of seaweed but this is cleaned up daily and it wasn't a problem, beaches beautiful, beach bar with swings is paradise, plenty of cocktails and Mojitos if you fancy. We did the Tulum and Turtles excursion. tulum was beautiful BUT it was far to hot and we desperately wanted to listen to the history but constantly seeked shade. The turtles experience was amazing. I feel this place delivered on everything and got out of it exactly what we went for, it truly is Paradise and for those critics, well not sure what planet they come from! Book it and enjoy. Oh yes there up grading some of the rooms in block 2 I believe.More


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Sensatori Resort Mexico
Rated: 4.5 /5 based on 6392 customer reviews
from £ 997.36