Receive offers tailored for you

Sensatori Resort Mexico

in Riviera Maya , Mexico - Caribbean Coast T rating: 5

 
  • Beachfront location
  • Lagoon-like pools
  • Suites including sea-view and swim-up
  • Adult-exclusive and family suites available
  • World-class spa
  • Six restaurants and a selection of bars
  • Sports and adventure programme
  • State-of-the-art children's facilities
  • Exclusive to Thomson in the UK

What makes Sensatori special?

"The first Sensatori hotel to make it into our long haul programme, this one is all about indulgence."
  • Indulgence – that’s the focus of this Sensatori hotel. Everything, from the food to the rooms, the pools to the spa, is about extravagance. For starters, you get a spacious Junior Suite as standard. Each one comes with a clutch of smart extras, too – by that we mean a flatscreen TV, a DVD player, and even an in-room hot tub. You can book a Junior Suite that’s geared towards families if you prefer, or go for one with a glamorous swim-up entrance. As for what else is in store, there are five lagoon-like pools to choose from. Adults-only, activity, child-friendly – every base is covered. But the real highlight lies in the hotel’s dining scene. This is the only Sensatori hotel that offers Gourmet Inclusive. It means all your food and drink is included and the quality is taken to the next level. Expect a high-calibre collection of restaurants and seriously good food. Premier Collection

    Sensatori is part of Thomson’s Premier Collection, which means you’re entitled to exclusive extras like a bigger luggage allowance and priority transfers. The Location

    Sensatori Mexico fronts a beach in Bahia Petempich, part of the exclusive Riviera Maya. The sandy stretch features some nice little extras. Think four-poster daybeds and a beach palapa where you can perfect your sun salutations in an early-morning yoga class. A 25-minute drive north brings you to Cancun, while Playa Del Carmen is 35 minutes in the opposite direction. The Hotel and Rooms

    Sensatori Mexico is brought to you by Azul, one of the biggest hotel names in Mexico. In terms of layout, it’s been divided into sections. There’s an adults-only quarter complete with a pool, a lounge and a restaurant. There’s a family area, too, and a premium section.

    Smart Junior Suites are the norm at Sensatori. They sleep 2 adults and 2 children or 3 adults and 1 child, and feature hot tubs, flatscreen TVs, DVD players and iPod docking stations. In the bathrooms, giant rainforest showerheads are among the standout points.

    Family suites are available, too. These come with a queen-size bed as well as double and single sofa beds. Plus there’s a sliding partition and two plasma TVs. Each one has room for 2 adults and 3 children or 3 adults and 1 child.

    If you’re coming away with your partner, book a Junior Suite in the adults-only section of the hotel. Designed for two, they feature a king-size bed and come in standard and swim-up varieties. The latter have a private heated whirlpool that’s connected to the lazy river outside.

    If you're looking to up the ante, meanwhile, choose a suite in the premium section. You get all the Junior Suite facilities, plus extras like sparkling wine and fruit waiting when you arrive. There’s a special concierge service, too, and indulgent touches like aromatherapy and pillow menus. The Pools

    Four pools snake their way around the grounds. One is adults-only, with a huge swim-up bar, another is for everyone and ideal for activities. Plus there’s a separate pool for children. This one is part of a splashpark complete with hoops, nets, tipping buckets and a water slide. Some have in-the-water sunbeds, while over by the adults-only pool, and also in the Premium section, Balinese daybeds provide a touch of luxury. If you opt for a Premium room, you'll also have butlers keeping guests in fresh towels, magazines and gourmet bites throughout the day. The Dining

    The set-up is 24-hour Gourmet Inclusive, which means all your food and drink is included – and the quality is exceptional. There’s a choice of six restaurants, with breakfast, lunch and dinner served in different ones throughout the day. Plus, room service is available 24-hours a day.

    Spoon is the central venue, where you can go down the help-yourself route. In the mornings, think hot bacon and eggs, a choice of fresh fruit and pastries, and omelettes cooked to order.

    Then there’s Tapaz, where dishes like shrimp kebabs and crispy calamari are placed in the middle of the table for everyone to share. Zocalo, meanwhile, is the Mexican. It’s dressed the part, with cacti and a Mariachi band.

    Other speciality restaurants include Siena, a Tuscan-inspired trattoria, and Zavaz, a Caribbean kitchen serving everything from jerk chicken to mahi mahi.

    The feather in Sensatori’s culinary cap, though, is the adults-only Le Chique. Here, you’ll be served an eight-course meal combining flavours and textures we guarantee you won’t have tried before. All we’ll say is expect the unexpected – it’s a meal you’ll be talking about for years. 24 Hour Gourmet Inclusive

    With Gourmet Inclusive you can eat in all of the six restaurants and enjoy round-the-clock room service at no extra cost. In fact, all your food, drinks and nearly all of your activities are included as part of the package, unless otherwise indicated. The Entertainment

    At Sensatori Mexico, entertainment takes a backseat, allowing dining to take centre-stage. That said, there are some nice touches to look out for. For instance, a Mariachi band will sometimes strike up in the Mexican. Talking of restaurants, two of them have bars. Special mention goes to the adults-only Mojito Lounge, which has 30 different types of mojito on its menu. The Roof Garden Lounge is the place to head for nightly shows. Finally, for the ultimate chill-out zone, there's a giant palapa complete with suspended daybeds. The Experience


  • Relaxation The spa* here is a great space to get your equilibrium back on track. Some rooms have ocean views, one is especially for couples and there’s even a special bridal suite. Children don’t miss out either, with their own pampering treatments.
  • Sports & Activities Favourites like tennis, beach volleyball and beach football are included. Plus, you can pay a small reef tax and take to the water for kayaking and bodyboarding. There’s a gym that stays open round the clock, plus yoga sessions out in the fresh air.
  • Play The Azul-run children’s club is for guests aged four plus – younger if their parents stay with them. Highlights include a Fisher Price room kitted out with the latest toys, and activities spanning tennis lessons and movie screenings. Teens get their very own hangout, featuring a DJ booth, a cinema screen and a pool table. At night, the venue transforms into a nightclub with mocktails and a dancefloor. If you’re coming away with a baby, you can pick up a free kit when you get there, including pushchairs, cots, sterilisers and baby food.

    * Spa treatments and facilities are not included in the price of your holiday. Weddings & Honeymoons

    Luxury suites with hot tubs. Spa treatments for two. Candlelit dinners on the shore. Weddings and Sensatori Mexico are a natural marriage. There’s a range of wedding packages to choose from – for details simply get in touch with our weddings team.

    Sensatori Mexico is a great choice for honeymoons and renewal of vows ceremonies, too. Couples who go for one of the honeymoon suites or a suite in the Premium section get a special honeymoon package, including a massage lesson for two and a romantic candle-lit meal.

    Call 0871 971 0545* for more details.
    Wedding packages at Sensatori start from £1,949

    *Calls cost 10p per minute plus network extras.

Read more details below

Hotel features

Back to top
  • Lagoon-like pools
  • Spacious rooms with over-sized beds
  • World class spa
  • 24 hour Gourmet Inclusive
  • Six restaurants
  • Adult and family orientated areas
  • Varied activity and entertainment programme
  • Top Properties - Premier hotels are either 4 or 5 star, and have to score ‘good’ or ‘excellent’ with 90% or more of customers.
  • More Luggage - Check in 23kg and carry up to 7kg of hand luggage.
  • Priority Transfers - Sensatori hotels are always the first or second drop-off.
  • Day-before Check-in - Jump the queue with UK day-before check-in where available.
  • Airport Discounts - Get 25% off airport hotels, meet-and-greet airport parking, and VIP lounges at UK airports.
  • Sensatori Service - Specialist Holiday Advisors are available at your hotel.
  • Exclusive to Thomson in the UK.
  • See Terms & Conditions, A-Z guide for further information.

More on Sensatori

Travelife Gold

Gold is awarded to hotels that demonstrate advanced sustainability practices, seek continual improvements and actively communicate their progress.

Gold Medal Gold Medal

Awarded to the best hotel in its class according to your feedback

“Don’t worry if you run out of beach reading while you’re here. The hotel has three ‘book swap’ areas - so when you finish yours, just trade it in for a new one. You’ll find them in reception, the Premium section and down on the beach.”

All Inclusive

  • All meals and speciality snacks
  • Unlimited local and selected international alcoholic beverages and soft drinks
  • Activities as listed
  • Entertainment as listed
  • Other facilities as indicated
  • 24 hour room service, restrictions apply when raining
  • Daily restocking of minibar with soft drinks, water and beer
  • Facilities that are not part of your All Inclusive package may incur extra local charges - please see the A-Z Guide

Swimming pool

  • Adults only pool
  • Activity pool
  • Sun terraces
  • Sunloungers and parasols
  • Whirlpools

For Families

  • Kids' Club:
  • Kids' pool with slides and spray waterpark
  • Video games such as: Nintendo Wii, Xbox 360 and PlayStation 3
  • Dolls' house with kitchen, laundry machine and dining table
  • Mini air hockey
  • Mini billiards
  • Mini table tennis
  • Non-alcoholic snack bar
  • Internet facilities
  • Art and craft area
  • Library
  • Playground with safety surface with slides, bridges and obstacle and athletic races
  • Theatre
  • Giant screen
    Teens' Club:
  • Non-alcoholic teens' disco bar
  • Electronic arcade games room
  • Computer video games room, PlayStation 3, Nintendo Wii and Xbox 360 and gaming tournaments
  • Billiards
  • Air hockey
  • Table tennis
  • 42" plasma TVs in the disco bar
  • Latest musical videos and movies on giant screen
  • Internet facilities
  • Rock climbing wall

Child reductions

  • up to 17yrs inclusive

Other facilities

  • Room service
  • Concierge
  • Sauna
  • Steam room
  • TV room
  • Relaxation room
  • The following facilities are not included in your All Inclusive package:
  • Money exchange
  • Internet access
  • Laundry service
  • Spa with 11 treatment rooms
  • Beauty salon
  • Beauty treatments
  • Massage
  • Facials
  • Hydrotherapy
  • Manicure
  • Pedicure
  • Reflexology
  • Snorkelling
  • Floodlights for tennis
  • Tennis equipment
  • Billiards
  • Internet services
  • Laundry services
  • DVD menu

Weddings

  • available - please see the A-Z Guide and our Weddings, Honeymoons & Renewal of Vows brochure for more details.

Honeymoons

  • Complimentary Honeymoon & Anniversary Package.
    This package is valid when booking a Premium Jacuzzi Suite, Premium Jacuzzi Swim-up Suite, Honeymoon Oceanfront Jacuzzi Suite, Honeymoon Oceanfront Jacuzzi Swim-up Suite and Presidential Suite.
    The Complimentary Honeymoon & Anniversary Package can be reserved for use 30 days before & after wedding date for anniversaries & up to 30 days after wedding date for honeymoons. Must be requested at time of booking & marriage certificate is required at check-in.


    Enjoy the following amenities:
    • Private romantic candle-lit dinner on the beach for the couple
    • Chilled bottle of domestic champagne delivered to the couples' room upon arrival
    • Couples half-hour massage lesson
    • Guaranteed king-size bed
    • Special in-room towel arrangement daily
    • Bathrobes for use during their stay

      Package inclusions may vary without previous notice.

Important Information

Please note that no under 18s are allowed in adults only rooms.

Other Information

Some facilities may incur extra local charges, please see the A-Z Guide

Travel longhaul with Thomson Airways and you can look forward to…

  • 33-inch seat pitch as standard – that’s more legroom in longhaul economy than BA, Virgin Atlantic, bmi and Monarch*
  • Comfy leather seats
  • Cutting-edge seatback entertainment
Upgrade to Premium Class and you’ll get all this plus at least a whopping 36 inches all to yourself. Talk about living the high life!

*Source: BATA website, September 2008

Exclusivity

Exclusive to Thomson Group customers in the UK

Tour operator rating

5

Official Rating

5 star

No. of floors

4

No. of lifts

5

No. of rooms

438

Location

Back to top
  • On Bahia Petempich beach
  • Between Cancun and Playa del Carmen

Transfers

25 mins

Your guide to Riviera Maya, Mexico - Caribbean Coast

“Swaying coconut palms, immaculate beaches and sun-baked ruins – the Riviera Maya puts you in touch with a slower, more genuine Mexico.”

Grab that sombrero. If you want your beach with a frisson of authentic Mexico on the side, this is a winner. This 30-kilometre slice of Yucatan shoreline from Playa Del Carmen to Punta Allen offers up a less hedonistic kind of holiday than Cancun. OK, the hotels are still showpiece, plush and mostly all-inclusive - so you’ll have all the comforts you can think of. But there are two differences. First, there’s more emphasis on the simple joys of the beach than in bigger, brasher Cancun and its environs. And because the sands here are backed by low-lying jungle you’ll get the tropical touch of swaying coconut palms and reminders of Mexican’s ancient history closer by too. Here, you’ll find resorts like stylish Playa Del Carmen and quiet havens like Puerto Aventuras. All boasting pure white sands and ultra-bright seas, they’re brilliant for serious sunbathing, swimming and watersporting. And if you’re a snorkeller or scuba diver, you’ll adore the spectacular Maya Reef waiting offshore. You won’t be short of modern-day entertainments either. Right along this shoreline you’ll find sports like tennis, golf and game fishing, together with secluded areas of beach perfect for indulging in me-time. And if you ever fancy some retail or nightlife therapy, Playa del Carmen’s cafes, shops and clubs will do the trick. As if this wasn’t enough, long-lost Mexico beckons nearby. Travel to Tulum to admire its mysterious cliff-edge Mayan temple. Go gawp at the amazing ruins at Chichen Itza, crowned by a stunning stepped pyramid. And then retreat to your hotel for a moonlit margarita on the sands -an exotic finale to an intoxicatingly Mexican day.

More on Riviera Maya, Mexico - Caribbean Coast

More on Riviera Maya, Mexico - Caribbean Coast

Grab that sombrero. If you want your beach with a frisson of authentic Mexico on the side, this is a winner. This 30-kilometre slice of Yucatan shoreline from Playa Del Carmen to Punta Allen offers up a less hedonistic kind of holiday than Cancun. OK, the hotels are still showpiece, plush and mostly all-inclusive - so you’ll have all the comforts you can think of. But there are two differences. First, there’s more emphasis on the simple joys of the beach than in bigger, brasher Cancun and its environs. And because the sands here are backed by low-lying jungle you’ll get the tropical touch of swaying coconut palms and reminders of Mexican’s ancient history closer by too. Here, you’ll find resorts like stylish Playa Del Carmen and quiet havens like Puerto Aventuras. All boasting pure white sands and ultra-bright seas, they’re brilliant for serious sunbathing, swimming and watersporting. And if you’re a snorkeller or scuba diver, you’ll adore the spectacular Maya Reef waiting offshore. You won’t be short of modern-day entertainments either. Right along this shoreline you’ll find sports like tennis, golf and game fishing, together with secluded areas of beach perfect for indulging in me-time. And if you ever fancy some retail or nightlife therapy, Playa del Carmen’s cafes, shops and clubs will do the trick. As if this wasn’t enough, long-lost Mexico beckons nearby. Travel to Tulum to admire its mysterious cliff-edge Mayan temple. Go gawp at the amazing ruins at Chichen Itza, crowned by a stunning stepped pyramid. And then retreat to your hotel for a moonlit margarita on the sands -an exotic finale to an intoxicatingly Mexican day.

Reviews

Back to top

Sensatori Resort Mexico reviews - what customers thought

Thomson Web Reviews

Overall score: 4/5

Based on 44 reviews

What to expect

  • Room comfort Room comfort: 4/5
  • Location Location: 3/5
  • Food Food: 4/5
  • Cleanliness Cleanliness: 5/5

Latest Thomson Reviews

 

Written on 01/01/2010, Anonymous said...

Please please ignore the rest of the reviews on this site that claim that sensatori is not a 5 star resort, because it clearly is!We stayed from the 18th Jan 2010 for 1 week and didnt want to leave!everything from the reception, to the rooms to the... more on this review

Giving it an overall rating out of 5: Overall score: 5/5

Read 44 reviews

 
 
 
 

Find out more

Back to top

"The first Sensatori hotel to make it into our long haul programme, this one is all about indulgence."

  • Indulgence – that’s the focus of this Sensatori hotel. Everything, from the food to the rooms, the pools to the spa, is about extravagance. For starters, you get a spacious Junior Suite as standard. Each one comes with a clutch of smart extras, too – by that we mean a flatscreen TV, a DVD player, and even an in-room hot tub. You can book a Junior Suite that’s geared towards families if you prefer, or go for one with a glamorous swim-up entrance. As for what else is in store, there are five lagoon-like pools to choose from. Adults-only, activity, child-friendly – every base is covered. But the real highlight lies in the hotel’s dining scene. This is the only Sensatori hotel that offers Gourmet Inclusive. It means all your food and drink is included and the quality is taken to the next level. Expect a high-calibre collection of restaurants and seriously good food. Premier Collection

    Sensatori is part of Thomson’s Premier Collection, which means you’re entitled to exclusive extras like a bigger luggage allowance and priority transfers. The Location

    Sensatori Mexico fronts a beach in Bahia Petempich, part of the exclusive Riviera Maya. The sandy stretch features some nice little extras. Think four-poster daybeds and a beach palapa where you can perfect your sun salutations in an early-morning yoga class. A 25-minute drive north brings you to Cancun, while Playa Del Carmen is 35 minutes in the opposite direction. The Hotel and Rooms

    Sensatori Mexico is brought to you by Azul, one of the biggest hotel names in Mexico. In terms of layout, it’s been divided into sections. There’s an adults-only quarter complete with a pool, a lounge and a restaurant. There’s a family area, too, and a premium section.

    Smart Junior Suites are the norm at Sensatori. They sleep 2 adults and 2 children or 3 adults and 1 child, and feature hot tubs, flatscreen TVs, DVD players and iPod docking stations. In the bathrooms, giant rainforest showerheads are among the standout points.

    Family suites are available, too. These come with a queen-size bed as well as double and single sofa beds. Plus there’s a sliding partition and two plasma TVs. Each one has room for 2 adults and 3 children or 3 adults and 1 child.

    If you’re coming away with your partner, book a Junior Suite in the adults-only section of the hotel. Designed for two, they feature a king-size bed and come in standard and swim-up varieties. The latter have a private heated whirlpool that’s connected to the lazy river outside.

    If you're looking to up the ante, meanwhile, choose a suite in the premium section. You get all the Junior Suite facilities, plus extras like sparkling wine and fruit waiting when you arrive. There’s a special concierge service, too, and indulgent touches like aromatherapy and pillow menus. The Pools

    Four pools snake their way around the grounds. One is adults-only, with a huge swim-up bar, another is for everyone and ideal for activities. Plus there’s a separate pool for children. This one is part of a splashpark complete with hoops, nets, tipping buckets and a water slide. Some have in-the-water sunbeds, while over by the adults-only pool, and also in the Premium section, Balinese daybeds provide a touch of luxury. If you opt for a Premium room, you'll also have butlers keeping guests in fresh towels, magazines and gourmet bites throughout the day. The Dining

    The set-up is 24-hour Gourmet Inclusive, which means all your food and drink is included – and the quality is exceptional. There’s a choice of six restaurants, with breakfast, lunch and dinner served in different ones throughout the day. Plus, room service is available 24-hours a day.

    Spoon is the central venue, where you can go down the help-yourself route. In the mornings, think hot bacon and eggs, a choice of fresh fruit and pastries, and omelettes cooked to order.

    Then there’s Tapaz, where dishes like shrimp kebabs and crispy calamari are placed in the middle of the table for everyone to share. Zocalo, meanwhile, is the Mexican. It’s dressed the part, with cacti and a Mariachi band.

    Other speciality restaurants include Siena, a Tuscan-inspired trattoria, and Zavaz, a Caribbean kitchen serving everything from jerk chicken to mahi mahi.

    The feather in Sensatori’s culinary cap, though, is the adults-only Le Chique. Here, you’ll be served an eight-course meal combining flavours and textures we guarantee you won’t have tried before. All we’ll say is expect the unexpected – it’s a meal you’ll be talking about for years. 24 Hour Gourmet Inclusive

    With Gourmet Inclusive you can eat in all of the six restaurants and enjoy round-the-clock room service at no extra cost. In fact, all your food, drinks and nearly all of your activities are included as part of the package, unless otherwise indicated. The Entertainment

    At Sensatori Mexico, entertainment takes a backseat, allowing dining to take centre-stage. That said, there are some nice touches to look out for. For instance, a Mariachi band will sometimes strike up in the Mexican. Talking of restaurants, two of them have bars. Special mention goes to the adults-only Mojito Lounge, which has 30 different types of mojito on its menu. The Roof Garden Lounge is the place to head for nightly shows. Finally, for the ultimate chill-out zone, there's a giant palapa complete with suspended daybeds. The Experience


  • Relaxation The spa* here is a great space to get your equilibrium back on track. Some rooms have ocean views, one is especially for couples and there’s even a special bridal suite. Children don’t miss out either, with their own pampering treatments.
  • Sports & Activities Favourites like tennis, beach volleyball and beach football are included. Plus, you can pay a small reef tax and take to the water for kayaking and bodyboarding. There’s a gym that stays open round the clock, plus yoga sessions out in the fresh air.
  • Play The Azul-run children’s club is for guests aged four plus – younger if their parents stay with them. Highlights include a Fisher Price room kitted out with the latest toys, and activities spanning tennis lessons and movie screenings. Teens get their very own hangout, featuring a DJ booth, a cinema screen and a pool table. At night, the venue transforms into a nightclub with mocktails and a dancefloor. If you’re coming away with a baby, you can pick up a free kit when you get there, including pushchairs, cots, sterilisers and baby food.

    * Spa treatments and facilities are not included in the price of your holiday. Weddings & Honeymoons

    Luxury suites with hot tubs. Spa treatments for two. Candlelit dinners on the shore. Weddings and Sensatori Mexico are a natural marriage. There’s a range of wedding packages to choose from – for details simply get in touch with our weddings team.

    Sensatori Mexico is a great choice for honeymoons and renewal of vows ceremonies, too. Couples who go for one of the honeymoon suites or a suite in the Premium section get a special honeymoon package, including a massage lesson for two and a romantic candle-lit meal.

    Call 0871 971 0545* for more details.
    Wedding packages at Sensatori start from £1,949

    *Calls cost 10p per minute plus network extras.

Thomson Brochures

Sensatori Resort Mexico is featured in the following brochures:

Riviera Maya hotels and apartments

Our hotels and apartments in Riviera Maya include Catalonia Riviera Maya Resort & Spa, El Dorado Seaside Suites, by Karisma, Excellence Riviera Cancun, Grand Palladium Colonial Resort & Spa, Grand Palladium Kantenah Resort & Spa, Grand Palladium Riviera Resort & Spa, Grand Palladium White Sand Resort & Spa, Grand Riviera Princess Hotel, Sandos Caracol Eco Resort and Spa, Secrets Maroma Beach Riviera Cancun and Sensatori Resort Mexico.

 

More Mexico - Caribbean Coast holiday resorts

Looking for holidays in Mexico - Caribbean Coast? Our Mexico - Caribbean Coast holiday resorts include Cancun, Playa Del Carmen, Playa Mujeres, Playacar and Riviera Maya.

 

More Mexico holiday destinations

Looking for holidays in Mexico? Our Mexico holiday destinations include Mexico - Caribbean Coast.

 
 
Sensatori Resort Mexico
029325
generic
20.9049
-86.8474