Sensatori Resort Mexico  

In a prime spot on the exclusive Riviera Maya, the beachfront Sensatori Resort Mexico offers up a taste of the finer things in life.

One of the main draws of Sensatori Resort Mexico is its setting. The hotel is on the Riviera Maya, which means you’re only ever footsteps from white sands and warm waters. And, of course, great views span every which way.

Another highlight is the 24-hour Gourmet Inclusive dining set-up. All your food and drink is included, and the quality is taken to the next level. Don’t miss Le Chique restaurant, which offers Heston Blumenthal-esque experimental cuisine.

Other plus points here include four lagoon-like swimming pools, a sprayground for children, and a directory of room types which features swim-up suites and honeymoon oceanfront suites.

TripAdvisor Traveller Rating

Based On 5458 reviews

  • Official Rating
  • 5Buildings
  • 4Floors
  • 435Rooms
  • 5Lifts


Luxury holidays designed to fuel the senses

  • Standout pool scenes
  • At least 4 restaurants
  • Great sports line-ups
  • Modern children’s facilities
  • Top entertainment
  • World-class spas

Find out more about Sensatori »

Fly Long Haul

With Thomson Airways

  • Direct flights from 7 UK airports
  • Fly on the spacious new Dreamliner
  • Experience quieter, jetlag-busting flights
  • Enjoy complimentary drinks
  • Upgrade to Premium Club for additional benefits
  • UK airport lounge access for Premium Club guests

Weddings and Honeymoon Offer

Sensatori Resort Mexico is a great choice for weddings. You can tie the knot on the beach or on the rooftop of the hotel. It’s also a great choice for honeymoons. This special wedding and honeymoon package includes a 2-for-1 offer on a beachfront sky massage, a chilled bottle of sparkling wine delivered to your room on arrival, decorated room with rose petals, tropical floral arrangement and candles, plus 15% discount on spa services. This offer is available when booking a Jacuzzi® junior suite or a room in a higher category for a 10 night stay or longer. This offer is valid for bookings arriving until 31st October 2016. To be entitled to this offer you'll need to travel within 60 days of your wedding day and show your marriage certificate when you get there. For arrivals from the 1st November 2016 - this offer applies to Premium suites or suites of a higher caterory.

Just to let you know this offer doesn't apply to group bookings or if you're travelling with a wedding party. Wedding packages at Sensatori start from £719. Call 0871 664 0131* for more details or pick up a copy of our weddings brochure. Calls cost 10p per minute plus network extras.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

For breakfast and lunch, ou'll have a choice of 3 restaurants and for dinner there are 6 restaurants to pick from.  Selected international and local-brand alcohol, soft drinks, tea and coffee. 24-hour room service and minibar restocked daily.  Snacks at set times.

Facilities ► View all

Spoon international restaurant

For breakfast, lunch and dinner, serving delicacies from around the world. You'll find Spoon on the ground floor of the main building. With an open kitchen layout, you can watch dishes being prepared on the cooking stations. You can also grab a late snack here from 10pm until 1am during the summer.

Le Chique restaurant

This adults-only restaurant comes with a plush lounge, ideal for enjoying a cocktail. Starting with a 16-course meal, which is part of the Gourmet Inclusive set-up, this place really does aim to provide you with an unforgettable experience. The restaurant is closed 1 day a week so don't forget to make your reservation in advance. If you'd like to try the full 22 courses, an extra charge will apply. For over 18s only. There's a dress code here, men must wear long trousers at dinner.

Azulitos Play House children's club

Playtime comes courtesy of the hotel-run children's club, Azulitos Play House. It's open 7 days a week and hosts supervised sessions for 4 to 12 year-olds for an hour or two. Activities are anything but ordinary thanks to the Silly Science Lab, Crazy Kitchen and the Arts & Crafts Zone. Evenings bring parties and movies a few times a week. Those travelling with little ones under 4 years can use the facilities as a family in dedicated Stay and Play sessions, they're available 7 days a week.

Rooms► View all

family suite pool garden view balcony or terrace

These spacious family suites sleep up to 5 people with a sliding partition wall to divide the room into 2 areas - 1 for adults and 1 for children - plus you'll find a flatscreen TV in each. You'll have a Jacuzzi® and a rainfall shower in the bathroom too. Air-conditioning is provided if you like to keep your room cool and you'll also have access to Wi-Fi - plus there's a DVD player and an iPod docking station. Outside you'll have a balcony or terrace with garden and pool views. They've also got baby amentities, like a bottle warmer, steriliser, cot, changing stations and a baby bath.

oceanfront honeymoon suite jacuzzi

These deluxe honeymoon suites are all about romance with their oceanfront location. A wraparound balcony makes the most of the ocean views. You'll also have a Jacuzzi® for 2 with bathrobes provided too and there's a rainfall shower in the bathroom. Other extras include an aromatherapy menu, pillow menu, dedicated concierge and access to a private beach area. There's some in-room entertainment too - you'll find a flatscreen TV, DVD player, iPod docking station and access to Wi-Fi.

TripAdvisor Reviews Show more reviews »

Great Resort...nuff said!

Fantastic resort worthy of the many positive reviews ppl have posted. Stayed here with my wife and 7 y/old son while recovering from an ankle surgery back in September. Entire resort was reasonably handicap accessible as I was using a cane and could navigate pretty well. Ramps over the lazy river might be a bit 'steep' for those in a wheelchair however but overall very accessible throughout. Food: Excellent quality, great variety. Periodically you'd sit by the pool and the chefs would come by with 'sampler' platters. Always enough variety in the buffets and the sit down restaurants were good. Dinner at the specialty restaurant on the adults only side is worth it. Staff: Extremely friendly and genuine. Very polite and make every effort to accommodate your requests. I may mention a few specific folks below but pretty much everyone we met was worth of a commendation so apologies for anyone I missed. Beach: Was unusuable when we were there due to the seaweed problem at the time. Hopefully better now as we spent out entire trip using only the pool. Kids Club: We were there as they were just rolling out the Nickelodeon experience. My son was in HEAVEN! He's a massive TMNT fan so to interact with his 'heroes' on a daily basis was incredible to watch. Vuchko and the nice blond lady from Canada were incredible stewards. All of the ppl watching or supervising children were well trained and took a personal interest. It was incredible as he often begged us to 'leave him there longer'. The red carpet night was very cool as the children were treated like real celebs. Spa/Gym: both my wife and I had a massage. Good quality treatment and relaxing environment. Well equipped gym (not the usual cramped space with 30 y/old equipment) with tons of free weights within the same complex and their 'energy water' grows on you. Rooms: Very nicely appointed and look exactly as advertised. We had a luxury jacuzzi suite with swim up bar. Nice feature as on a couple occasions I had to check in with the office and was able to sit on our back porch area with my laptop while still partaking in the poolside drink service:) Nightlife: Mojito lounge was great for serving up fantastic drinks. Shows were pretty good quality if you watched but this place is dead after 10pm. If looking to hookup or party, best to take a cab ride elsewhere. Other: They'll bug you to sign up for their timeshare program. Rosey the manager lady is a shark (she could give any car dealership finance manager a run for his/her money- but I respect her game-as she almost hooked me). We met a wonderful woman there who used to be a dolphin trainer and was incredibly sweet. Overall, you waste 2-3 hrs sitting through breakfast and the pitch but they do honour the 'free money voucher' promise and we actually used the $200 to buy most of our souvenirs on site. So downside is you waste some time, upside is free shopping and meet some nice ppl. About Us: If it helps, I generally travel 4-6 weeks a year for business/personal reasons. Our family loves all inclusives and we are fortunate that this was roughly the 25th one my wife and I have taken over the past 10 years throughout the Caribbean, Hawaii and parts of Asia. Overall- a definite MUST REPEAT if the price is right!More

Islandboy4774, 155019

Great for kids

We went there January and we had a great time Issac received us with champagne, he was amazing and also help setting up our taxi to the airport. There are a lot of great activities for the kids, and you don't need to bring anything from home because they even have baby monitors and bottle warmers, just don't bring your own crib sheet like I did because they desapear. You also have to be prepare to fight over beds by the pool, because people wake up super early to put their towels to hold the spots and they leave them there all day, that's of course because they have no manners. They have shows for kids and adults every night, and some times during the day.Do not tryo go to a restaurant wearing sleeveless shirt or sleepers because they won't let you in. I also want to say that Carmen that works by the pool is fantastic, she would remember your drink right the way you like it, and Miriam from the kids club, she is always smiling and ready to play. I will totally come back here, we had so much fun.More

79nellysab, 35805

Dossapointed! !

We were in the cancun and riviera maya area searching for the perfect wedding venues for our destination wedding. We had read such great reviews about the property so this was one of our top choices. Not shortly after we arrived at the resort we realized it certainly wasn't the resort for us. Here are the pros. Large rooms,clean resort overall, great food. Cons....the BEACH was horrible. It was not swimmable. Filled with seaweed and reef. Not like the beaches in cancun. Certainly was disspointed. If you're a pool person than this is the resort for you. Beach goers don't travel all this way to expect a great beach !More

Anita O, 41880

Overall, really good experience. Very clean, family focused, good food and attentive staff.

If you have small children, you really don't need to bring too much extra. The cribs and playpens are clean and safe, the bottle warmers, sanitizers, beach toys, strollers are super helpful. We never even unpacked our playpen and I am a germiphobe... We stayed in a premium suite with two kids and it worked really well. Would do that over the family suites for sure. More room and having butler service helps with small kids. It's one less thing to think about, which is nice. The beach staff, namely, GABY, NANCY, LUIS and ANTONIO deserve a big shout out. Super sweet and very hard workers. Wow. They were really good to our boys. My only complaints would be to watch the salads... If you are looking for a good family place to travel... this is a good one.More

ROBIN C, 668988

Forget the whiners, The Sensatori is "The Best"

Okay, like many of you, before heading off into the unknown we read the reviews. For me, if half of the reviews read great and the other half reads negative, I stay away. But reading the reviews of this place before booking led me to believe it was full of guy bit*hed because the shower nozzle is placed dead center over your head when taking a shower, so if you want to shower without getting your hair can't, and for this reason buddy crapped on this place...and there's more like that. So here's my review. First off I give it a 99%...reason being, many of the outside activities are on the courtyards or on the beach at night. And usually shut down by 10:45 and 11pm. So if you've been out and about all day and just want to spend a quiet relaxing evening on your deck...forget about it...its noisy. After 11 you will hear people walking past your doors and you will hear people talking in the room adjoining yours....that first night there drove us nuts and we could sleep. So we picked up two pairs of ear plugs...problem solved!! This seems like a family resort as many many couples brought their children, some were even toddlers. Don't let this concern you, for us it wasn't an issue at all and the only time you really notice any of the children is at the restaurants. This was our first all inclusive resort we ever went to, and believe me I believe we got our monies worth, as all alcohol and food is included in your price. If you order a bottle of wine from room service, they will charge you for that bottle, but if you order four glasses of wine from room service, they don't charge you anything... There was entertainment every night and we tried to be a part of everything they had to offer. Again, the whiners are all over this resort, we tried our best to stay away from them and pretty much succeeded. (been to Britain lately?) Seaweed? Yea...I read that in my reviews too. And yea, there was seaweed all over the beach....and I guess that can be a problem for some if they like going to the beach at 4 in the morning. By 9 am its pretty much all cleaned up, and they have crews picking up seaweed from before your up in the morning, into the early afternoon.....again...the whiners. We flew in with Sunwing out of Ottawa, not a bad thing to say about them, the flight was about 10 mins late taking off leaving Ottawa and about 30 mins late taking off from Cancun for our return trip home...who cares, we made it home safe. We bought a tour package and spent one day snorkeling, zip lining and site seeing, and another day we taxied into Cancun and hung out there for a day, we then booked another tour and went to Tulum, about 100kms away. the way, I'm fifty eight, my wife is forty...there's lots of activities and I suggest you do some. We left the resort every other day just for the change. Pick this wont be disappointed.More

michael a, 155004

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Sensatori Resort Mexico
Rated: 4.5 /5 based on 5458 customer reviews
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