Sensatori Resort Mexico  

In a prime spot on the exclusive Riviera Maya, the beachfront Sensatori Resort Mexico offers up a taste of the finer things in life.

One of the main draws of Sensatori Resort Mexico is its setting. The hotel is on the Riviera Maya, which means you’re only ever footsteps from white sands and warm waters. And, of course, great views span every which way.

Another highlight is the 24-hour Gourmet Inclusive dining set-up. All your food and drink is included, and the quality is taken to the next level. Don’t miss Le Chique restaurant, which offers Heston Blumenthal-esque experimental cuisine.

Other plus points here include four lagoon-like swimming pools, a sprayground for children, and a directory of room types which features swim-up suites and honeymoon oceanfront suites.

TripAdvisor Traveller Rating

Based On 6030 reviews

  • Official Rating
  • 5Buildings
  • 4Floors
  • 435Rooms
  • 5Lifts

Sensatori by TUI

Luxury holidays designed to fuel the senses

  • Standout pool scenes
  • At least 4 restaurants
  • Great sports line-ups
  • Modern children’s facilities
  • Top entertainment
  • World-class spas

Find out more about Sensatori by TUI »

Fly Long Haul

With Thomson Airways

  • Direct flights from 7 UK airports
  • Fly on the spacious new Dreamliner
  • Experience quieter, jetlag-busting flights
  • Enjoy complimentary drinks
  • Upgrade to Premium Club for additional benefits
  • UK airport lounge access for Premium Club guests

Weddings and Honeymoon Offer

Sensatori Resort Mexico is a great choice for weddings. You can tie the knot on the beach or on the rooftop of the hotel. It’s also a great choice for honeymoons. This special wedding and honeymoon package includes a 2-for-1 offer on a beachfront sky massage, a chilled bottle of sparkling wine delivered to your room on arrival, decorated room with rose petals, tropical floral arrangement and candles, plus 15% discount on spa services. This offer is available when booking a Jacuzzi® junior suite or a room in a higher category for a 10 night stay or longer. This offer is valid for bookings arriving until 31st October 2016. To be entitled to this offer you'll need to travel within 60 days of your wedding day and show your marriage certificate when you get there. For arrivals from the 1st November 2016 - this offer applies to Premium suites or suites of a higher caterory.

Just to let you know this offer doesn't apply to group bookings or if you're travelling with a wedding party. Wedding packages at Sensatori start from £719. Call 0871 664 0131* for more details or pick up a copy of our weddings brochure. Calls cost 10p per minute plus network extras.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

For breakfast and lunch, ou'll have a choice of 3 restaurants and for dinner there are 6 restaurants to pick from.  Selected international and local-brand alcohol, soft drinks, tea and coffee. 24-hour room service and minibar restocked daily.  Snacks at set times.

Facilities ► View all

Spoon international restaurant

For breakfast, lunch and dinner, serving delicacies from around the world. You'll find Spoon on the ground floor of the main building. With an open kitchen layout, you can watch dishes being prepared on the cooking stations. You can also grab a late snack here from 10pm until 1am during the summer.

Le Chique restaurant

This adults-only restaurant comes with a plush lounge, ideal for enjoying a cocktail. Starting with a 14-course meal, which is part of the Gourmet Inclusive set-up, this place really does aim to provide you with an unforgettable experience. The restaurant is closed 1 day a week so don't forget to make your reservation in advance. If you'd like to try the full 20 courses, an extra charge will apply. For over 18s only. There's a dress code here, men must wear long trousers at dinner.

Azulitos Play House children's club

Playtime comes courtesy of the hotel-run children's club, Azulitos Play House. It's open 7 days a week and hosts supervised sessions for 4 to 12 year-olds for an hour or two. Activities are anything but ordinary thanks to the Silly Science Lab, Crazy Kitchen and the Arts & Crafts Zone. Evenings bring parties and movies a few times a week. Those travelling with little ones under 4 years can use the facilities as a family in dedicated Stay and Play sessions, they're available 7 days a week.

Rooms► View all

family suite sea view balcony or terrace and jacuzzi

You'll have a sea view from the balcony or terrace of these family suites and there's a Jacuzzi® too. Your room will sleep up to 5 people - there's a sliding partition wall dividing the room into 2 areas - 1 for adults and 1 for children - plus you'll get a flatscreen TV in each. Rooms also have a DVD player, iPod docking station, hot tub and a rainfall shower in the bathroom. If you like to keep cool there's air-conditioning and you'll have access to Wi-Fi. You can also request baby amenities, like a bottle warmer, steriliser, cot, changing stations and a baby bath.

premium area swim-up suite with pool view, terrace and jacuzzi

Premium area suites come with a concierge, an aromatherapy and pillow menu and there's a private beach area. You'll also have other luxuries like a minibar, a Jacuzzi® and direct access to the pool.

TripAdvisor Reviews Show more reviews »

A week of pure relaxation

So many great people to thank for a wonderful week. Our butler Adan who catered to our every need and request and made it happen in a blink. Our pool butlers Gaby, Luis, Alberto and Enrique - Always present with a smile, a cool towel, a newspaper, snacks, cold water and pampering at our pool bed. Nancy our pool waitress - drinks delivered poolside and she remembers your preferences. Salvador the bartender at Zocolo kept the drinks going until the wee hours of the morning. Augustin and Maribel - a perfect massage tailored to your wishes. The resort is beautifully maintained and the rooms in the premium section are well stocked for all your needs with special pillows, soaps and aroma therapies. A great resort to just show up and everyone will work hard to make your vacation happy.More

pamcalm, 53091

Excellent Holiday

Hi. Currently 1 week into our fortnight and felt I had to write a review to highlight the first class service we are receiving. This is less about the hotel more about the people. Right from the start, Benjamin from the butler service has been attentive to our needs and set the high polite standards all the staff display. Louis at the pool service along with Blanca, Nancy and Julio have so far ensured we always have plenty of refreshment. Andre one of the waiters in the Mexican restaurant for breakfast is simply efficient in making sure your first meal of the day is a pleasant experience. There are other staff we are just getting to meet so apologies for not naming you. I know there may be seaweed on the beach but the staff do everything in their power to keep the area clean. Thank youMore

RayR14, 1052529

Beautiful wedding, great resort

We just returned from our daughter's wedding at the Azul Sensatori in Puerto Morelos, Mexico. We had a wonderful time at the resort. The food, the staff (including, among many wonderful employees, Marina our housekeeper and Alex, a waiter at Spoons Restaurant), the location and most importantly, the beautiful wedding venue were all top notch. We enjoyed the Caribbean, Mexican and Italian a la carte restaurants very much...maybe too much! Overall, it was a great vacation and a really fun and stress free wedding. But, for those who love to swim in the ocean, this is not your best bet. There are rocks not far off the beach and a fair amount of sea weed. The staff does remove the sea weed a couple times a day, so they do make an effort, however, its not a great beach for ocean swimming. Apparently the beach a little to the north (past the nudist beach) is good.More

zoe238, 154949

Lovely Wedding and Beautiful Resort

We visited for a friends wedding and were very pleased with the resort. Our room was large and always very clean with a cute little towel animal on the bed everyday. The staff couldn't do any more for us - they were so welcoming and friendly and a few made real efforts like learning our names and what drinks we liked which meant we never had to ask for a drink as they would just bring our favourites over! (Special mention to Enrique and Manuel for this!) The Wedding team were amazing and really looked after my friend on her special day and made every little detail count from the colour of the chair ribbons to the best location on the beach depending on weather. Evening entertainment was varied, however it did finish rather early which was a shame! Katinca from the evening entertainment team was brilliant - she livened up the room and made it a real party atmosphere all of the time. All in all a wonderful stay and a perfect spot for a wedding.More

NimphyJ, 186225

Luiz my main man.

This is the 3rd Sensatori we have visited (Tenerife & Egypt) and although Tenerife was classier it is the staff that make this place so good, we stayed in the premium section and Luis our pool man was amazing nothing was too much trouble even when my wife got a bit sunburnt from the beach and we were asking about Aloe Vera plants he turned up the next day with one in a plastic bag with a big knife what a saint. The resort is lovely although do agree with other comments that the entertainment is not up to much but that should not let anyone be put off by this place. Staff to mention Nancy our pool waitress, Francesco, Angel & Mario in the Caribbean and Alex and Jorge in Spoons but as I said all staff were amazing. Special mention to the guys trying to clear the seaweed they do such a great job which I would think generally goes unnoticed so if you have any spare dollars nice to give them a tip as I would imagine they do not get as many as some of the others do and when going down to the beach take some water as they never stop in that baking heat. To summarize we will be back and I know we all have different experiences on our holidays but I could not fault this place and would certainly recommend anyone who is thinking of travelling to this lovely hotel.More

JKM09, 186525

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Sensatori Resort Mexico
Rated: 4.5 /5 based on 6030 customer reviews
from £1017.60