Sensatori Resort Mexico  

In a prime spot on the exclusive Riviera Maya, the beachfront Sensatori Resort Mexico offers up a taste of the finer things in life.

One of the main draws of Sensatori Resort Mexico is its setting. The hotel is on the Riviera Maya, which means you’re only ever footsteps from white sands and warm waters. And, of course, great views span every which way.

Another highlight is the 24-hour Gourmet Inclusive dining set-up. All your food and drink is included, and the quality is taken to the next level. Don’t miss Le Chique restaurant, which offers Heston Blumenthal-esque experimental cuisine.

Other plus points here include four lagoon-like swimming pools, a sprayground for children, and a directory of room types which features swim-up suites and honeymoon oceanfront suites.

TripAdvisor Traveller Rating

Based On 6162 reviews

  • Official Rating
  • 5Buildings
  • 4Floors
  • 435Rooms
  • 5Lifts

Sensatori by TUI

Luxury holidays designed to fuel the senses

  • Standout pool scenes
  • At least 4 restaurants
  • Great sports line-ups
  • Modern children’s facilities
  • Top entertainment
  • World-class spas

Find out more about Sensatori by TUI »

Fly Long Haul

With Thomson Airways

  • Direct flights from 7 UK airports
  • Fly on the spacious new Dreamliner
  • Experience quieter, jetlag-busting flights
  • Enjoy complimentary drinks
  • Upgrade to Premium Club for additional benefits
  • UK airport lounge access for Premium Club guests

Weddings and Honeymoon Offer

Sensatori Resort Mexico is a great choice for weddings. You can tie the knot on the beach or on the rooftop of the hotel. It’s also a great choice for honeymoons. This special wedding and honeymoon package includes a 2-for-1 offer on a beachfront sky massage, a chilled bottle of sparkling wine delivered to your room on arrival, decorated room with rose petals, tropical floral arrangement and candles, plus 15% discount on spa services. This offer is available when booking a Jacuzzi® junior suite or a room in a higher category for a 10 night stay or longer. This offer is valid for bookings arriving until 31st October 2016. To be entitled to this offer you'll need to travel within 60 days of your wedding day and show your marriage certificate when you get there. For arrivals from the 1st November 2016 - this offer applies to Premium suites or suites of a higher caterory.

Just to let you know this offer doesn't apply to group bookings or if you're travelling with a wedding party. Wedding packages at Sensatori start from £719. Call 0871 664 0131* for more details or pick up a copy of our weddings brochure. Calls cost 10p per minute plus network extras.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

For breakfast and lunch, ou'll have a choice of 3 restaurants and for dinner there are 6 restaurants to pick from.  Selected international and local-brand alcohol, soft drinks, tea and coffee. 24-hour room service and minibar restocked daily.  Snacks at set times.

Facilities ► View all

Spoon international restaurant

For breakfast, lunch and dinner, serving delicacies from around the world. You'll find Spoon on the ground floor of the main building. With an open kitchen layout, you can watch dishes being prepared on the cooking stations. You can also grab a late snack here from 10pm until 1am during the summer.

Le Chique restaurant

This adults-only restaurant comes with a plush lounge, ideal for enjoying a cocktail. Starting with a 14-course meal, which is part of the Gourmet Inclusive set-up, this place really does aim to provide you with an unforgettable experience. The restaurant is closed 1 day a week so don't forget to make your reservation in advance. If you'd like to try the full 20 courses, an extra charge will apply. For over 18s only. There's a dress code here, men must wear long trousers at dinner.

Azulitos Play House children's club

Playtime comes courtesy of the hotel-run children's club, Azulitos Play House. It's open 7 days a week and hosts supervised sessions for 4 to 12 year-olds for an hour or two. Activities are anything but ordinary thanks to the Silly Science Lab, Crazy Kitchen and the Arts & Crafts Zone. Evenings bring parties and movies a few times a week. Those travelling with little ones under 4 years can use the facilities as a family in dedicated Stay and Play sessions, they're available 7 days a week.

Rooms► View all

adult's area swim-up junior suite with pool view and garden view

You'll find these suites in the adults-only section of the hotel. Your terrace will have direct access to the pool and you'll have in-water sunloungers too. There's a Jacuzzi® with bathrobes provided and you'll also find a rainfall shower in the bathroom too. There's in room entertainment with a flatscreen TV, DVD player, iPod dock and Wi-Fi available. Your room will be air-conditioned and there's a minibar too.

adult area junior suite pool garden view

You'll find these suites in the adults-only section of the hotel. You'll have some extras with this room too - there's a Jacuzzi® with bathrobes provided and you'll also have a rainfall shower in the bathroom. There's in-room entertainment with a TV, DVD player, iPod docking station and there's Wi-Fi available too. There's air-conditioning provided if you like to keep your room cool and there's space outside if you'd like some fresh air - you'll have a balcony or terrace with views of the pool and garden.

TripAdvisor Reviews Show more reviews »

Pure relaxation

I have just returned home from holiday and have the holiday blues. From check-in to check-out the staff at this hotel are amazing. We had a swim up room in block 3 Azul building and my only negative comment here is there was no steps for pool access for rooms starting 3100 - really strange as rooms further down this side had 2 sets of steps. Also the in room safes could really do with being upgraded to pin pad as carrying a key is so annoying. Our personal concierge Salvador took care of any queries we had and our pool server was Alma who deserves a special mention for always keeping the flow of drinks coming. The gourmet all inclusive Karisma provides includes 24hr room service which we took advantage of for breakfasts. I've stayed at quite a few of the short haul Sensatori's and can't stress enough that as they are all run by different hotel chains you really can't compare them to each other. Eating in the a la carte restaurants was easy and no reservation required, every restaurant asked if you have any allergies or dietary requirements as you went in and hand gel was also dispensed. Zocalo Mexican was my favourite. The mojito lounge had every brand of spirit possible again all included as part of package. Thanks Karisma for a lovely holiday! More


Great wedding weekend

Attended a friends wedding over Memorial Day and stayed 4 nights at the hotel. We weren't in the premium section, but lucked out with a great ground floor room that overlooked the pool. Food at spoon was good, with lots of options. the restaurants all provided filtered water, which was great to fill up our bottle with. Resort was fun and most people spent time at the pool, so the ocean was empty (the beach is shallow and a little rocky at first, but lots of sand bars). More

The_Lombtinis, 33388

Hotel very clean, presented excellently and staff very friendly and helpful.

We stayed in a swim up room in the premium area. The room was always kept immaculate for us. Nothing was too much trouble from room spray, pillow spray, selecting soap of our own chose. There was also a pillow selection to be made from about five different types. One of the best experiences we have ever received was around the pool area. Enrique, Luis, Gaby and Alberro were exceptional nothing was ever to much for them. Including perfect sun beds always ready for you after breakfast, ice-buckets filled with iced water and lavender flannels. They were great people to be around, always seeing if they could do more for you. They made ever day a pleasure, make sure you get to see them!!More

Samantha M,

Bettyna is the best!

Very clean and stunning hotel, food is a huge let down! Staff here so friendly and bubbly and will go out of their way to help especially bettyna who served us continuously at the pool all day! Was ever so friendly! Entertainment wasn't the best it's hit or miss! I wouldn't rush back here again More

alisha1998, 186466

A wonderful wedding for my son and daughter in law!

I can't say enough good about our experience with this resort and staff for my son's wedding. It was a gorgeous wedding on the beach! Everything was decorated just how the couple wanted and the service was just what they had planned! The dinner and reception were also wonderful. Good food and excellent service! We are a big Italian family and had almost 100 guests! The resort and its staff handled this perfectly! Our butlers and waiters, Gaby, Alberto, Enrique, and Luis were better then perfect! They kept our drinks flowing and coolers filled, whether at the pool or the beach. They knew our names and met us every day with a welcome smile. Even knew knew our drink of choice. We have had nothing but compliments from our family and friends about how beautiful the resort was and how nice it is kept. We had no problems with check in. Be prepared though to wait for your room if you arrive before 4 o'clock in the afternoon. We didn't mind. Went to the beach and had a great time until our rooms were ready. The rooms were clean, and beautiful. Our family and friends were mostly booked into rooms in the same building, which was very convenient. The restaurants were good. The pools were fabulous! Very clean and well attended. I had read reviews about seaweed being a bother on the beach, but it wasn't a bother to us. Did not want to leave and will definitely return!More

tjmange7, 44535

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Sensatori Resort Mexico
Rated: 4.5 /5 based on 6162 customer reviews
from £957.80