Sensatori Resort Mexico  

In a prime spot on the exclusive Riviera Maya, the beachfront Sensatori Resort Mexico offers up a taste of the finer things in life.

One of the main draws of Sensatori Resort Mexico is its setting. The hotel is on the Riviera Maya, which means you’re only ever footsteps from white sands and warm waters. And, of course, great views span every which way.

Another highlight is the 24-hour Gourmet Inclusive dining set-up. All your food and drink is included, and the quality is taken to the next level. Don’t miss Le Chique restaurant, which offers Heston Blumenthal-esque experimental cuisine.

Other plus points here include four lagoon-like swimming pools, a sprayground for children, and a directory of room types which features swim-up suites and honeymoon oceanfront suites.

TripAdvisor Traveller Rating

Based On 5920 reviews

  • Official Rating
  • 5Buildings
  • 4Floors
  • 435Rooms
  • 5Lifts

Sensatori by TUI

Luxury holidays designed to fuel the senses

  • Standout pool scenes
  • At least 4 restaurants
  • Great sports line-ups
  • Modern children’s facilities
  • Top entertainment
  • World-class spas

Find out more about Sensatori by TUI »

Fly Long Haul

With Thomson Airways

  • Direct flights from 7 UK airports
  • Fly on the spacious new Dreamliner
  • Experience quieter, jetlag-busting flights
  • Enjoy complimentary drinks
  • Upgrade to Premium Club for additional benefits
  • UK airport lounge access for Premium Club guests

Weddings and Honeymoon Offer

Sensatori Resort Mexico is a great choice for weddings. You can tie the knot on the beach or on the rooftop of the hotel. It’s also a great choice for honeymoons. This special wedding and honeymoon package includes a 2-for-1 offer on a beachfront sky massage, a chilled bottle of sparkling wine delivered to your room on arrival, decorated room with rose petals, tropical floral arrangement and candles, plus 15% discount on spa services. This offer is available when booking a Jacuzzi® junior suite or a room in a higher category for a 10 night stay or longer. This offer is valid for bookings arriving until 31st October 2016. To be entitled to this offer you'll need to travel within 60 days of your wedding day and show your marriage certificate when you get there. For arrivals from the 1st November 2016 - this offer applies to Premium suites or suites of a higher caterory.

Just to let you know this offer doesn't apply to group bookings or if you're travelling with a wedding party. Wedding packages at Sensatori start from £719. Call 0871 664 0131* for more details or pick up a copy of our weddings brochure. Calls cost 10p per minute plus network extras.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

For breakfast and lunch, ou'll have a choice of 3 restaurants and for dinner there are 6 restaurants to pick from.  Selected international and local-brand alcohol, soft drinks, tea and coffee. 24-hour room service and minibar restocked daily.  Snacks at set times.

Facilities ► View all

Spoon international restaurant

For breakfast, lunch and dinner, serving delicacies from around the world. You'll find Spoon on the ground floor of the main building. With an open kitchen layout, you can watch dishes being prepared on the cooking stations. You can also grab a late snack here from 10pm until 1am during the summer.

Le Chique restaurant

This adults-only restaurant comes with a plush lounge, ideal for enjoying a cocktail. Starting with a 14-course meal, which is part of the Gourmet Inclusive set-up, this place really does aim to provide you with an unforgettable experience. The restaurant is closed 1 day a week so don't forget to make your reservation in advance. If you'd like to try the full 20 courses, an extra charge will apply. For over 18s only. There's a dress code here, men must wear long trousers at dinner.

Azulitos Play House children's club

Playtime comes courtesy of the hotel-run children's club, Azulitos Play House. It's open 7 days a week and hosts supervised sessions for 4 to 12 year-olds for an hour or two. Activities are anything but ordinary thanks to the Silly Science Lab, Crazy Kitchen and the Arts & Crafts Zone. Evenings bring parties and movies a few times a week. Those travelling with little ones under 4 years can use the facilities as a family in dedicated Stay and Play sessions, they're available 7 days a week.

Rooms► View all

premium area suite balcony/terrace and jacuzzi

These luxurious Premium area suites come with lots of added extras for your stay. There's a Jacuzzi® with bathrobes provided - plus you'll also have a rainfall shower in the bathroom. Your room will be air-conditioned and there's access to a private beach area too. There's a flatscreen TV, a DVD player and an iPod docking station - plus you'll have a pillow menu, aromatherapy menu and dedicated concierge. Outside space is provided too - there's a balcony or terrace.

luxury suite sea view balcony/terrace and jacuzzi

These deluxe suites have a sea view from the balcony or terrace and you'll also have a Jacuzzi® too. Your room can be kept cool using the air-conditioning provided and you'll also be able to stay connected as there's Wi-Fi in your room. There's in-room entertainment provided too - you'll have a TV, audio dock and a DVD player. Refreshments are also provided - you'll find a minibar and facilities to make tea and coffee.

TripAdvisor Reviews Show more reviews »

Sensatori is Excellente !

An amazing holiday. Hotel and grounds were immaculately kept and spacious. Staff are so friendly, they can't do enough for you. Food is of a very good standard, plenty of variety and good choice of restaurants. Our favourite was the Italian, Le Chique is a fun experience and Spoons is great for variety and quantity. Our room was in the adult only swim-up section which was superb, spacious and cleaned to a very high standard. The top-up of drinks in the fridge each day is a real bonus. The beach is lovely ( other reviews have slated it for the seaweed ) yes there is some seaweed but this is cleaned up every day and the Caribbean in general has more seaweed at the moment. One negative is that the sea is quite shallow and rocky underfoot so paddling is not easy and you need to go out a long way for a swim. Sensatori reps were very helpful and friendly, especially James. Only thing we didn't like was the consierge staff trying to persuade us to go to a time-share meeting two days before our departure ! Overall a truly tremendous holiday, very relaxing and we would definitely recommend it.More

Heather T, 186356

Amazing vacation

We went to this resort from April 21st to April 28th. The food is great, they have great staff (Alex at the Buffet in particular), the resort is very well kept and the rooms are clean. The only downfall with this resort would be the beach as it has seaweed. We were told that is it getting better slowly though. This is also a Nickelodeon resort - they have an area for kids and also games/entertainment for them at night. Amazing family resort. Would definitely recommend it. More


Good service but disappointing

We have travelled all over the world and stayed in some amazing five star hotels unfortunately this hotel is not 5 star. We upgraded our room but we're left disappointed as it fell short of our usual standards the pillows in the room were dreadful and it was difficult to get comfortable. The iron was of poor quality and the room was dark and dated. The hotel had groups of young 18 -30 year old Americans who were very loud and seemed to find it funny to yell and scream at every opportunity. They spoilt a lovely night watching the brilliant Anna Lopes in the Piano lounge. The adult only bar The Mojito lounge was full of vey young Americans falling over and getting drunk so it was very difficult to enjoy this. The gardens and pool area were lovely however the sun loungers were not the usual padded ones you get at five star hotels and the pool towels have seen better days. The beach was kept beautiful and the hotel spotless. The restaurants were lovely and the service super efficient,the best we have ever experienced. The entertainment was good and the service at the bars excellent. The bath robes in the rooms are old and could do with replacing.Special mention to Alma at the pool who was fantastic and the lovely Eva in The Spoon restaurant she has to be the most eloquent lady I have ever met. I would echo previous reviews in stating that the service makes this hotel however it is not five star. The Mexican staff are beautiful people who work extremely hard.More


Best Destination Wedding

Carey Driscoll at Beach Bum Vacation was super helpful organizing my sister's destination wedding at this resort. She sent us all the information needed for us to have a great time in Riviera Maya and made it super easy. The resort itself was awesome and the staff was all very friendly and professional. The food, drinks and service we received while on our stay exceeded our expectations and there were plenty of activities available to do on or off the resort. I would definitely go back here and recommend this resort as a wedding venue.More

madskell, 47396

The BEST experience EVER!

One word for this idyllic place and that is.... WOW. We choose this destination for our wedding, which we got to share with all our family and friends. The minute you walk through those doors, you feel so overwhelmed at how amazing the sensatori actually is. The staff are completely helpful and polite- they would do anything for you, nothing is a bother to them. We were surprised to be upgraded when we got their which again was a bonus! The room and the view was incredible, we had defiantly stepped into paradise. Although we spent most of my days relaxing their was a few days I joined in "beach boot camp" ... The class is taken by a guy called George who is fab! An experienced fitness finatic who works you to get rid of all of those alcohol toxins!... And make you feel EXCELLENTE! The Sensatori gave us a day we will never forget- our wedding. Everything went perfectly and I couldn't of wished for a better day. We had the most helpful wedding co-ordinator on site called Omar. Very organised and if ever you needed him he was their for you. I stupidly managed to leave my wedding place cards back in the U.K, but nothing was a panic, Omar made exact ones to help us out. If your thinking of having your wedding here... DO IT! We will defiantly be visiting the Sensatori again, the best holiday and wedding you could ask for!More


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Sensatori Resort Mexico
Rated: 4.5 /5 based on 5920 customer reviews
from £889.30