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Sensatori Resort Mexico

in Riviera Maya , Mexico - Caribbean Coast T rating: 5

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A la carte dining
Lagoon-like pools
All rooms have hot tub
Adults-only area available
Mojito lounge

What makes Sensatori special?

The first Sensatori resort to make it into our long haul programme, this one is all about indulgence.

Indulgence – that’s the focus of this award-winning Sensatori Resort. Everything, from the food to the rooms, the pools to the spa, is about extravagance.

At Sensatori Resort Mexico, you get a spacious junior suite as standard. Each one comes with a clutch of smart extras, too – by that we mean a flatscreen TV, a DVD player, and even an in-room hot tub. You can book a suite that’s geared towards families if you prefer, or go for an adults-only one with a glamorous swim-up entrance. As for what else is in store, there are five lagoon-like pools to choose from. Adults-only, activity, child-friendly – every base is covered.

But the real highlight lies in the hotel’s dining scene. This is the only Sensatori resort that offers Gourmet Inclusive dining. It means all your food and drink is included and the quality is taken to the next level. Expect a high-calibre collection of restaurants and seriously good food.

Photos of Sensatori Resort Mexico

Premium pool area, Swim-up junior suite, Sensatori Resort Mexico photo 3, Le Chique restaurant, Swim-up premium junior suite, Spa and wellbeing centre, Main pool, Zavaz restaurant, Swim-up premium junior suites, Suite, Children's splash park, Zavaz restaurant, Spoon restaurant, Zocalo restaurant, Zavaz swim-up bar, Oceanfront honeymoon suite, Sky massage, Adult section junior swim-up suite, Fisher Price ® children's room, Beach butler service, Tapas restaurant, Sky wedding, Le Chique restaurant, Siena restaurant, Main entrance, Spoon restaurant, Swim-up junior suite, Suite, Swim-up premium junior suite, Swim-up premium junior suite, Adult section junior swim-up suite, Oceanfront honeymoon suite, Swim-up premium junior suite, Swim-up junior suite, Junior suite, Swim-up junior suite, Premium junior suite

Video of Sensatori Resort Mexico

View our Sensatori Resort Mexico video

Hotel features

Luxurious rooms
Superb dining options
Large lagoon-like pools
Industry-leading childcare
Sensatori Guest Relations service
Over 96% of guests rated their Sensatori holiday as good or excellent, Nov 2011-Oct 2012
First or second drop-off from airport
20kg luggage allowance

You'll be entitled to all the benefits listed above if you book one of our package holidays, and will see exactly what's included on the Options page before you book your holiday. Please see our A-Z Guide for further information.

All Inclusive

With Gourmet Inclusive, all of your food is included. You can eat in all six restaurants, and the quality is exceptional. Local drinks and a selection of international drinks are also included, and you can take advantage of round-the-clock room service to order food, too. You'll also have a minibar in your room, which is restocked daily and included in the cost of your stay.

Meals

Dining is the feather in Sensatori Resort Mexico’s cap. There are 6 restaurants to choose from, and there’s no need for reservations in 5 of them, so you can eat whenever you’re ready. And if you want to go down a more casual route, there’s a beach barbecue every lunchtime, with grilled meat, fish and salads. Food is also available through 24-hour room service.

SPOON – the main restaurant with help-yourself food displays and show cooking stations

TAPAZ – a tapas-style venue with dishes made for sharing

ZOCALO – the place for Mexican favourites, like tacos, fajitas and burritos

SIENA – a Tuscan-inspired trattoria serving all the Italian classics

ZAVAZ – a Caribbean kitchen with dishes cooked to perfection

LE CHIQUE – an over-18s restaurant specialising in experimental cuisine. You can choose from 8 or 14 courses. An extra charge applies and reservations are required.

Gentlemen are asked to wear long trousers in most restaurants at dinner

Swimming pool

5 swimming pools snake their way around the grounds. They include…

1 quiet pool
1 activity pool
1 adults-only pool, with a huge swim-up bar and Balinese daybeds providing a touch of luxury
1 pool exclusively for guests in the premium section, with pool butler service
1 children’s pool that’s part of a sprayground featuring hoops, nets, tipping buckets and a water slide

Entertainment

At Sensatori Resort Mexico, entertainment takes a backseat, allowing dining to take centrestage. Sometimes the two combine – for instance, a Mariachi band will sometimes strike up in the Mexican restaurant. That said, there are some great night-time venues…

Adults-only mojito lounge serving 31 different types of mojito
The Roof Garden Lounge, which hosts nightly shows
A giant palapa complete with suspended daybeds
Adults-only shisha bar*

*These come at an extra charge

Activities

Kayaking, beach yoga and trips to the spa – they’re just a few of the ways to spend time at Sensatori Resort Mexico. Here’s the full list…

Tennis
Beach volleyball
Beach football
Kayaking*
Bodyboarding*
Gym open round-the-clock
Yoga in a beach palapa
Spa with ocean-view rooms, one just for couples and a special bridal suite*
Mini pampering treatments for children*
Hydrotherapy*
Sauna*
Steam room*

*These come at an extra charge

For Families

For children and teens
There’s an Azul-run children’s club called the Azulitos Play House. Highlights include a Fisher Price room kitted out with the latest toys, and activities spanning tennis lessons and movie screenings. Teens get their own hangout featuring a DJ booth, a cinema screen and a pool table. There’s also a games room kitted out with a Playstation 3, Nintendo Wii and Xbox 360.

The Azulitos Play House is open 7 days a week and for guests aged 4-plus, younger if parents stay with them.

For babies
If you’re coming away with a baby, you can pick up a free kit when you get there, which includes pushchairs, cots, sterilisers and baby food. These should be requested when you book.

Special Offers

WEDDINGS & HONEYMOONS
Sensatori Resort Mexico is a great choice for weddings. You can tie the knot on the beach or on the rooftop of the hotel. It’s also a great choice for honeymoons. Couples who go for one of the honeymoon suites or a suite in the premium section get a special honeymoon package, which includes a 2-for-1 offer on a beachfront sky massage and a gourmet breakfast in bed. All you have to do is travel within 60 days of your wedding day and show your marriage certificate when you get there.

Wedding packages at Sensatori start from £719.
Call 0871 664 0131* for more details or pick up a copy of our weddings brochure. Calls cost 10p per minute plus network extras.

Important Information

Please note that no under 18s are allowed in adults only rooms.

Extra Charges

Some facilities may incur extra local charges, please see the A-Z Guide

Other Information

We've plotted your holiday accommodation as accurately as possible. But for some smaller hotels or villas the map may pinpoint the centre of the nearest town rather than the property itself, so make sure you read the location description too.

Travel longhaul with Thomson Airways and you can look forward to…

7-inch seatback TV with up to 10 movies – 5 each way – plus up to 7 TV channels, 10 music channels and 6 games
Dedicated children’s TV channels
3-course meal with refreshments before landing
20kg luggage allowance and 10kg for children under 2
Premium Club includes at least a 36-inch seat pitch, pampering goodies and a fast-track pass to the departure lounge at some airports

Only from Thomson

In the UK, this holiday is only available from the Thomson Group.

Our rating

Official Rating

5 Star

No. of floors

No. of lifts

No. of rooms

438

Room facilities

The hotel is split into sections – adults-only, family and premium. And whichever one you go for, you get a junior suite as standard. They come with a king-size bed and sofa or two double beds, in-room hot tubs, flatscreen TVs, DVD players, iPod docking stations, air-conditioning and, in the bathrooms, rainfall showers.

Room Upgrades

We also offer Adults-only Junior Suites, Suites, Premium Junior Suites and Honeymoon Oceanfront Suites.

ADULTS-ONLY JUNIOR SUITES
These are in the section of the hotel that’s reserved exclusively for adults. They come in standard or swim-up varieties, with the latter featuring an in-water sunlounger. They sleep up to 2 adults aged 18 or over, and have a king-sized bed.

SUITES
These sleep up to 2 adults and 3 children, or 3 adults and 1 child. They come with a queen-sized bed and both a double and single sofa bed. There’s a sliding partition wall to divide the room into 2 areas – one for adults, one for children – with a flatscreen TV in each. They’re also available with an ocean view.

PREMIUM JUNIOR SUITES
These sleep up to 2 adults and 2 children or 3 adults and 1 child with 1 king-sized or 2 queen-sized beds plus indulgent extras including an aromatherapy menu, a pillow menu, a dedicated concierge, a private beach area and complimentary Wi-Fi. Premium Swim-up Suites, which come with a hot tub in the swim-up pool area, are also available.

HONEYMOON OCEANFRONT SUITES
These have the same facilities as Premium Junior Suites, plus a huge wraparound balcony and are located at the end of the building to make the most of the ocean views.

Location

On the beach in Bahia Petempich, part of the exclusive Riviera Maya
30-minute drive from the shops, bars and restaurants of Cancun
35-minute drive from popular Playa del Carmen
20 minutes from Cancun Airport

Transfers

20 minutes

Your guide to Riviera Maya, Mexico - Caribbean Coast

“Swaying coconut palms, immaculate beaches and sun-baked ruins – the Riviera Maya puts you in touch with a slower, more genuine Mexico.”

Grab that sombrero. If you want your beach with a frisson of authentic Mexico on the side, this is a winner. This 30-kilometre slice of Yucatan shoreline from Playa del Carmen to Punta Allen offers up a less hedonistic kind of holiday than Cancun. OK, the hotels are still showpiece, plush and mostly all-inclusive - so you’ll have all the comforts you can think of. But there are two differences. First, there’s more emphasis on the simple joys of the beach than in bigger, brasher Cancun and its environs. And because the sands here are backed by low-lying jungle you’ll get the tropical touch of swaying coconut palms and reminders of Mexican’s ancient history closer by too. Here, you’ll find resorts like stylish Playa del Carmen and quiet havens like Puerto Aventuras. All boasting pure white sands and ultra-bright seas, they’re brilliant for serious sunbathing, swimming and watersporting. And if you’re a snorkeller or scuba diver, you’ll adore the spectacular Maya Reef waiting offshore. You won’t be short of modern-day entertainments either. Right along this shoreline you’ll find sports like tennis, golf and game fishing, together with secluded areas of beach perfect for indulging in me-time. And if you ever fancy some retail or nightlife therapy, Playa del Carmen’s cafes, shops and clubs will do the trick. As if this wasn’t enough, long-lost Mexico beckons nearby. Travel to Tulum to admire its mysterious cliff-edge Mayan temple. Go gawp at the amazing ruins at Chichen Itza, crowned by a stunning stepped pyramid. And then retreat to your hotel for a moonlit margarita on the sands -an exotic finale to an intoxicatingly Mexican day.

More on Riviera Maya, Mexico - Caribbean Coast

Reviews

Sensatori Resort Mexico reviews - what customers thought

Thomson Web Reviews

Based on 117 reviews

What to expect

Room comfort
Location
Food
Cleanliness

Latest Thomson Reviews

Written on 01/01/2011, Anonymous said...

this was the best all inclusive holiday we have ever had the food,varity of international drinks was excellant.The rooms are very spacious,plenty of storage space and the waiters,bar staff are ver friendly and you are not forced to tip. A special mention... more on this review

Giving it an overall rating out of 5: