Sensatori Resort Mexico  

In a prime spot on the exclusive Riviera Maya, the beachfront Sensatori Resort Mexico offers up a taste of the finer things in life.

One of the main draws of Sensatori Resort Mexico is its setting. The hotel is on the Riviera Maya, which means you’re only ever footsteps from white sands and warm waters. And, of course, great views span every which way.

Another highlight is the 24-hour Gourmet Inclusive dining set-up. All your food and drink is included, and the quality is taken to the next level. Don’t miss Le Chique restaurant, which offers Heston Blumenthal-esque experimental cuisine.

Other plus points here include four lagoon-like swimming pools, a sprayground for children, and a directory of room types which features swim-up suites and honeymoon oceanfront suites.

TripAdvisor Traveller Rating

Based On 4718 reviews

  • Official Rating
  • 5Buildings
  • 4Floors
  • 435Rooms
  • 5Lifts


Luxury holidays designed to fuel the senses

  • At least 4 restaurants
  • Great sports line-ups
  • Modern children’s facilities
  • Top entertainment
  • World-class spas
  • Choice of rooms and suites

Find out more about Sensatori »

Fly Long Haul

With Thomson Airways

  • Direct flights from 7 UK airports
  • Fly on the spacious new Dreamliner
  • Experience quieter, jetlag-busting flights
  • Enjoy complimentary drinks
  • Upgrade to Premium Club for additional benefits
  • UK airport lounge access for Premium Club guests

Weddings and Honeymoon Offer

Sensatori Resort Mexico is a great choice for weddings. You can tie the knot on the beach or on the rooftop of the hotel. It’s also a great choice for honeymoons. This special wedding and honeymoon package includes a 2-for-1 offer on a beachfront sky massage, a chilled bottle of sparkling wine delivered to your room on arrival, decorated room with rose petals, tropical floral arrangement and candles, plus 15% discount on spa services. This offer is available when booking a Jacuzzi® junior suite or a room in a higher category for a 10 night stay or longer. All you have to do is travel within 60 days of your wedding day and show your marriage certificate when you get there. This offer is valid on bookings from November 2014. Just to let you know this offer doesn't apply to group bookings or if you're travelling with a wedding party. Wedding packages at Sensatori start from £719. Call 0871 664 0131* for more details or pick up a copy of our weddings brochure. Calls cost 10p per minute plus network extras.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Breakfast, lunch and dinner in a choice of 6 restaurants.  Selected international and local-brand alcohol, soft drinks, tea and coffee. 24-hour room service and minibar restocked daily.  Snacks at set times.

Facilities ► View all

Spoon international restaurant

For breakfast, lunch and dinner, serving delicacies from around the world. You'll find Spoon on the ground floor of the main building. With an open kitchen layout, you can watch dishes being prepared on the cooking stations. You can also grab a late snack here from 10pm until 1am during the summer.

Le Chique restaurant

This adults-only restaurant comes with a plush lounge, ideal for enjoying a cocktail. Starting with a 16-course meal, which is part of the Gourmet Inclusive set-up, this place really does aim to provide you with an unforgettable experience. The restaurant is closed 1 day a week so don't forget to make your reservation in advance. If you'd like to try the full 22 courses, an extra charge will apply. For over 18s only. There's a dress code here, men must wear long trousers at dinner.

Azulitos Play House children's club

Open 7 days a week, children can have hours of fun at the Azulitos Play House. There's a room filled with lots of toys for children aged 6 months to 5 years. Other activities include listening to stories, singing and working on talking and sharing skills in playgroups. My Gym® Centre is for ages 4 to 12, and features ropes, parallel bars, springboard, a trampoline and other equipment. Plus there's plenty of activities on offer such as tennis lessons and movie screenings. There's a DJ booth just for the teens, along with a cinema screen. Parent supervision is required for children under 4 years.

Rooms► View all

swim-up premium junior suite

Swim-up premium junior suite sleeps up to 3, with a flatscreen TV, DVD player, iPod docking station, aromatherapy menu, pillow menu, dedicated concierge, access to a private beach area, a rainfall shower in the bathroom and a hot tub in the swim-up pool area.

adult's jacuzzi® junior suite

Junior suite sleeps 2 and is in the adults-only section of the hotel. With a king-size bed, flatscreen TV, DVD player, iPod docking station, hot tub and a rainfall shower in the bathroom.

TripAdvisor Reviews Show more reviews »

Great family friendly all inclusive resort

I stayed at this resort with my wife and 3 young kids (ages 6, 5 and 3). We stayed in the premium suites and had a wonderful vacation. All of the staff were friendly and provided excellent service, especially the staff from the premium section (J. Pablo, Antonio, Luis, Nancy, David and Angel). The resort is well maintained, has special activities for young children and excellent food. Everyone in my family had a great time.More

Ryan G, Vancouver, Canada

Absolutely Lifechanging Experience

This was the first time we had been to Azul Sensatori and It was absolutely the best. Vucko & Stephanie with the Nicklodean group was awesome. They even take the time to remember each child's name and also made them feel special. We also had a photo session with David Rangel and he was AWESOME! WE are totally blessed to have met everyone there as they made you feel right at home once you stepped in their door. Everyone was eager to help you and all had a smile on their face. Would definitely recommend this hotel to everyone!More

Dana L, Hutto, Texas

A very nice hotel for everybody

We had a wonderful 2 week vacation here. The most important thing in a hotel is the service and in this hotel the service was excellent! I hope they keep it that way! The food was very good with many restaurants to choose from. The hotel has it's own garden were they plant all the vegetables and other things that you enjoy at the restaurants. Many different pools to choose from and the swim up bars are perfect. Also good for families and large areas for the kids to play. The sports bar where we could see the Wimbledon final etc was very nice. The shows every night was nice and also the beach parties after dark. The only "negative" thing is that the resort is isolated so you can´t take a walk to any shops or other things outside. In that case you need to take a taxi (which is expensive) or rent a car. We rented a car (perfectly safe, 70 dollars a day) and drove to Cancun, different cenotes and also to beautiful Tulum and we had a wonderful time. The masterminded Le Chique restaurant is included once during your stay and they have a 16 course tasting menu which is over the top, incredible experience. If you want you can buy a wine package for 50 dollars per person and this includes a total of 7 glasses of different wines (including dessert wine) during this tasteful experience. Other than this EVERY drink, beer, wine and meal in the resort is included. There is ALWAYS something to eat or drink. Restaurants close at 10.30 pm but the buffet restaurant is open until 01.00. Don´t miss the pizza place where you can choose any topping on the thin crusted pizza served by the nice staff, its located near the tennis court. Room service is included 24 hours!!! Poker tournament every day at 15.00 by the adults pool was PERFECT! I want to write to the hotel management to keep this poker and even expend it to have poker during the evenings because it is very popular!!! During our stay some people in the staff gave us EXCELLENT service. Mike and Perla in the entertainment group made a perfect job. Except poker they had a number of activities such as beach volley, tennis, archery etc etc. Jorge was also very nice and a part of this group. Gabriella, one of the concierges was also very informative and helpful. Another very nice lady named Guadalupe gave us THE BEST service on the beach and at the adults pool bar. She was hard working and always friendly. These are the kind of people that makes your stay a time to enjoy!! The tours arranged by TUI and other companies are very good. Do not miss Isla Mujeres and the paradise on earth: Isla Contoy. The only negative thing was that the Spa and the gift shop was too expensive, I think more customers would pay up if they lowered the prices. Also we think that WiFi should be included when you pay this much (especially traveling from Europe). Overall fantastic hotel, keep it up!!!More

Ha D, Stockholm, Sweden


Jorge, The is the yoga insructor did a great job. I will Come back because of hım. He is so professional and he is really good at his job!!! Thanks Jorge. The tequila testing was so fun and we had A great time More

duygu a,


Jorge who is the yoga instructor is the best and he knows what he is doing! He is so friendly. Also Noe who does massage is so professional and I left the hotel with happiness. I will come back to hotel due to Jorge and Noe. Thanks guys More

Filiz A,

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Sensatori Resort Mexico
Rated: 4.5 /5 based on 4718 customer reviews
from £1003.54