Sensatori Resort Mexico  

In a prime spot on the exclusive Riviera Maya, the beachfront Sensatori Resort Mexico offers up a taste of the finer things in life.

One of the main draws of Sensatori Resort Mexico is its setting. The hotel is on the Riviera Maya, which means you’re only ever footsteps from white sands and warm waters. And, of course, great views span every which way.

Another highlight is the 24-hour Gourmet Inclusive dining set-up. All your food and drink is included, and the quality is taken to the next level. Don’t miss the Mexican restaurant, which offers Heston Blumenthal-esque experimental cuisine.

Other plus points here include four lagoon-like swimming pools, a sprayground for children, and a directory of room types which features swim-up suites and honeymoon oceanfront suites.

TripAdvisor Traveller Rating

Based On 3681 reviews

  • Official Rating
  • 5Buildings
  • 4Floors
  • 435Rooms
  • 5Lifts


Luxury holidays designed to fuel the senses

  • At least 4 restaurants
  • Great sports line-ups
  • Modern children’s facilities
  • Top entertainment
  • World-class spas
  • Choice of rooms and suites

Find out more about Sensatori »


Weddings and Honeymoon Offer

Sensatori Resort Mexico is a great choice for weddings. You can tie the knot on the beach or on the rooftop of the hotel. It’s also a great choice for honeymoons. This special wedding and honeymoon package includes a 2-for-1 offer on a beachfront sky massage, a chilled bottle of sparkling wine delivered to your room on arrival, decorated room with rose petals, tropical floral arrangement and candles, plus 15% discount on spa services. This offer is available when booking a Jacuzzi® junior suite or a room in a higher category for a 10 night stay or longer. All you have to do is travel within 60 days of your wedding day and show your marriage certificate when you get there. Wedding packages at Sensatori start from £719. Call 0871 664 0131* for more details or pick up a copy of our weddings brochure. Calls cost 10p per minute plus network extras.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Breakfast, lunch and dinner in a choice of 6 restaurants.  Selected international and local-brand alcohol, soft drinks, tea and coffee. 24-hour room service and minibar restocked daily.  Snacks at set times.

Facilities ► View all

Spoon international restaurant

For breakfast, lunch and dinner, serving delicacies from around the world. You'll find Spoon on the ground floor of the main building. With an open kitchen layout, you can watch dishes being prepared on the cooking stations. You can also grab a late snack here from 10pm until 1am during the summer.

Mexican restaurant

This adults-only restaurant comes with a plush lounge, ideal for enjoying a cocktail. Starting with an 8-course meal, which is part of the Gourmet Inclusive set-up, this place really does aim to provide you with an unforgettable experience. The restaurant is closed 1 day a week so don't forget to make your reservation in advance. If you'd like to try the full 14 courses, an extra charge will apply. For over 18s only. There's a dress code here, men must wear long trousers at dinner.

Azulitos Play House children's club

Open 7 days a week, children can have hours of fun at the Azulitos Play House. There's a room filled with lots of toys for children aged 6 months to 5 years. Other activities include listening to stories, singing and working on talking and sharing skills in playgroups. My Gym® Centre is for ages 4 to 12, and features ropes, parallel bars, springboard, a trampoline and other equipment. Plus there's plenty of activities on offer such as tennis lessons and movie screenings. There's a DJ booth just for the teens, along with a cinema screen. Parent supervision is required for children under 4 years.

Rooms► View all

swim-up premium junior suite

Swim-up premium junior suite sleeps up to 3 adults, with a hot tub on the terrace, flatscreen TV, DVD player, iPod docking station and a rainfall shower in the bathroom, plus Premium extras such as an aromatherapy menu, a pillow menu, a dedicated concierge, a private beach area and complimentary Wi-Fi.

honeymoon junior suite with sea view

Honeymoon junior suite with sea view sleeps up to 4, with flatscreen TV, DVD player, iPod docking station, hot tub, aromatherapy menu, pillow menu, dedicated concierge, private beach area and a rainfall shower in the bathroom. Rooms have a wraparound balcony and are located at the end of the building to make the most of the ocean views.

TripAdvisor Reviews Show more reviews »

Late review

We've been there as a couple in a quiet section next to the privilège one. We have a wonderful time at this hôtel. The room was modern and very clean the jacussi come in every room, but i think the privilège section as one outside too with the swim-up. Food and drinks were both delicious and we had an incredible service in every restaurants. The french one Le Chique was the Best with is adapt molecular cuisine. The beach was all the time full of algues and almost impraticable but the giants pools did makes the difference. We will be back soon! More

Stéphanie B,

Great food and grounds!

Great hotel and wonderful staff made this a fun vacation. Incredible food. Our favourite was the Mexican restaurant. Jesus was the best waiter! The beach was very good for walking on and playing in the sand, but water was murky and not great for swimming. The sand is crushed coral, not rock which means it stays cool even in hot sun which makes it perfect for little ones playing in it. Azulito's playhouse was a fun, safe place for kids to play and there was a great splash pad next to it. Unfortunately the waterslide was closed down and all of the pools were kept pretty cold. We stayed in a luxury oceanview jaccuzi suite and it was a beautiful room. Irene, our chamber-maid made sure our room was immaculate every day. Super friendly staff all around. Excellent service. Easy to recommend this place. Thank you!!More

Julie O, Toronto, Ontario, Canada

BEWARE if you are traveling with small children

This resort claims itself a family-friendly place and was highly recommended to us by our travel agent (who previously always sent us to wonderful places). Well, in fact, this place has a great child center. It has a pool, a gym and multiple rooms for all kinds of activities. The food everywhere was great and the grounds of the hotel were very nice. There was one major NO which will prevent us from ever returning to this hotel again, or from recommending it to anyone traveling with children: They place families with children in building #4. This building is adjacent to the main bar and the main lounge. These 2 places BLAST music from 10-2 every single day. It seems they are competing with each other. Therefore, parents cannot sleep, nor can children. As we arrived, we mentioned about this potential problem upon check-in and were told the music is soft, so we agreed to stay in building# 4, in the room close to the bar and lounge. On the 3rd night, we called around 11:30pm, utterly frustrated, using a totally different language from a polite, diplomatic one we used when checking-in. Immediately, we were transferred to another room, to the farthest end of the building, where music couldn't be heard. We moved all our belongings next morning. So, this place is great if you travel as a couple and plan to party till 2-3am every night, but if you are traveling with children and plan to go to bed before midnight, this resort (especially building#4) is not a good place for you. Oh, and as for Wi-Fi, it is very poor anywhere inside the rooms in bldg# 4. You'll have to go to lobby to get the best signal. So, forget about Netflix.More

Noname11111, Minneapolis, Minnesota

Fantastic hotel

My wife and I stayed at the Mexico Sensatori for both my birthday and our annual holiday. Having previously stayed at the Sensatori in Egypt we expected a brilliant hotel and location but this hotel was even better than we hoped for. The first thing to mention is the amazing staff who were friendly, attentive and fun. A special mention needs to be made to Eduardo and Jesus who worked behind the Adult Waves bar whilst we were there - they were professional, courteous, fun and attentive and made everyone around the pool feel as though they were the only guests in the hotel - if you're going to be staying at this hotel I strongly recommend you seek them out! The next thing to mention is the food which is truly first class, room service is included and there is a wide range of delicious restaurants. Spoons is the buffet restaurant and is very good quality, Le Chique is a brilliant experience and the Italian was our favourite which is top quality. There have been a few comments around seaweed on the beach, in the 14 days we were there the seaweed was only bad on 3 days and you could still enjoy the beach and sea despite it. Word of warning, the plug sockets are fine for charging phones etc but they are not strong enough to heat up hair straighteners/curling tongs so don't bother packing any! The spa was a great treat and while not cheap was worth every penny. All in all an amazing hotel that we would recommend to anyone.More

Charlotte H, Horsham, England, United Kingdom

Great get away!!!

Great place to stay!! Friendly staff, prompt service!! Very clean resort. Would be a place I would take my kids!! We stayed in the adults only swim ups, and it was great!! Pools were a little chilly but that's minor!! Food was great, always plenty to choose from!! Except the beach bbq....the food wasn't very tasty and was on the cold side lol. Met lots of new folks from all around. We enjoyed our stay very much and were sad to go!!More

Kdog10, Yorkton, Canada

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