Ocean Maya Royale by H10  

Swim-up bars and open-air massage* gazebos set the tone for this adults-only beachside hotel.

The adults-only Ocean Maya Royale by H10 is fronted by a soda-white beach in the solitude of Riviera Maya. The whole property is surrounded by tropical gardens.

Rooms are high spec with king-size beds and flatscreen TVs. To indulge, upgrade to a room that’s got a Jacuzzi® in the bathroom.

TripAdvisor Traveller Rating

Based On 4049 reviews

  • Official Rating
  • 320Rooms

Couples

Stylish adults-only holidays, designed for two

  • Contemporary style
  • Great settings
  • Top dining scenes
  • Relaxed atmospheres
  • 20kg luggage allowance
  • Adults-only hotels

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet and à la carte breakfast, lunch and dinner.  24-hour selected local-brand alcohol, soft drinks, tea and coffee.  24-hour snacks.

Facilities ► View all

Spa*

Appointments are required for the whirlpool.

Shows

The shows start at 9pm, times subject to change.

Rooms► View all

deluxe double room with sea view

Deluxe double room with sea view sleeps 2, with a king-size bed or 2 double beds, coffee-maker, daily restocked minibar and room service 11am-11pm.

honeymoon jacuzzi® room

Honeymoon Jacuzzi® room sleeps 2, with a king-size bed, and Jacuzzi® on the terrace. Privilege extras include access to the new privilege lounge, a welcome gift, pillow menu, bathrobes, slippers, iPod docking station, 24-hour room service, private check-in and check-out. Priority reservations in our à la carte restaurants, access to à la carte breakfasts, concierge service, access to beach area with Balinese day beds and drinks butler service. You can also take advantage of the Privilege A La Carte service, allowing you to make personalised requests on things like room location, minibar selection, pillow types and more. This needs to be booked at least 7 days in advance. Rooms are on the ground floor.

TripAdvisor Reviews Show more reviews »

Fantastic holiday!!!

We had a great time at ocean maya! Relaxing and fun, food was good, entertainment also (rock show isn't what you think though, it's more acrobatics to rock music but was ok) mariachi was very good as were some of the bands, piano player in the lobby in the evenings is a bit like les Dawson getting all the notes wrong bless him (only British will get that) all staff genuinely happy to be there and make you happy too, Anna the girl serving drinks on the beach is fantastic and always at hand, Herbert at the main bar is great too, after our first night when he saw me coming my drink was on the bar before I got there,oliwas also good, we met some great people too and went to coco bongo! What a night! Any age group will enjoy it there's something for everyone, we are in our 40's and the people we went with in their late 60's and they loved it, also the jungle zip wire tour is brilliant and paco our guide was very good and knowledgable, all in all great holiday had by all and highly recommend.More

Spenkas,

Fantastic!

Just back from 2 wk holiday, hotel is beautiful and clean and properly all- inclusive, did not have to pay for a thing. Grounds are very clean and the addition of wildlife like coaties and iguanas wandering about an added bonus. The staff are always smiling and happy and deserve any tip given. Greatly enjoyed everything apart from a few minor gripes-FOOD, often lukewarm or cold.THOMPSON EXCURSIONS, very expensive, did not book one with them, went into playa del carmen and got what i wanted at up to half the cost, Thompsons sort this out! And last of all the hotel shop is hideously expensive, i.e large bag of crisps £6.50, hawaiian tropic sun cream £20! Give the shop a miss and go fully prepared. But these are minor things the area is absolutely gorgeous as is the hotel would highly recommend, and as other reviews have stated the loud drunken americans do get on your nerves but at least we had two american women warned about their behaviour and it was very peaceful for the next few days! Beautiful place, beautiful people.More

gareth r, basildon

Ok

Great place unless you encounter issues. We had no hot water for 4 nights. After a hot day it is nice to shower vs sitting in room for 3 hours waiting for hot water. Numerous calls had to be made to address issue. When we attempted to address with management there was no response while at the resort. They were dragging out hot water heaters all over when we were there. Sadly our unit of rooms left all the guests very frustrated. Bar staff, servers, and housekeeping were all great. Host at Japenese was not so friendly. Blue Moon was great first time but not so great the second. Beach was what we expected. Do the walk to the lagoon. Took the local bus and saved a bunch. Bring your own wine. It is dreadful. If tip well u might get top shelf if not privilege. We would not return to this resort due to the lack of response from management to address a guest issue that significantly impacted on our vacation experience. Look at guest reviews from others with issues and they note how much they appreciate comments for others experience. Sadly that doesn't help the guests that had a less than ideal experience.More

Debra C, Orillia, Canada

Fantastic vacation

Just spent one week at OMR- here is a real review- it was fantastic. Have been reading the whiney reviews from others so thought I would clear things up. This is a small resort, only 300+ rooms.. If you want to be waited on hand and foot then perhaps you should go somewhere larger. Staff are friendly, hard working and accommodate all needs. Staff come to you wherever you are constantly asking if you need anything- no tip required. Food is ridiculously plentiful, with one huge buffet, and three smaller resteraunts to choose from. Each day the buffet changes to accommodate the demographic of the visitors. Really people.. I'm sure there is something you can find that you like at the buffet- meat, pasta, seafood, cheese, rice, potatoes, salad bar, desserts, cheese bar, bread.. More than enough. How about Japanese? It was exciting to watch the chefs cooking in front of you and was absolutely delicious! How about Itallian? It's there too. Two pools to accommodate all patrons: one located by the bar, and the other located by a resteraunt. If you don't like hearing people drinking, laughing, and generally having a good time, try laying by the beach (there are two with chairs and many cabanas) or the boardwalk. Most people I know come on a vacation to have fun... No one is yelling, swearing or fighting!! Just meeting new people, making new friendships, and having a good time. The staff at the watersport area are fantastic!! We had a terrific dive. Rooms are clean, modern, flat screen TV, nice bathroom with plentiful hot water. Pillows are kind of lumpy but bring your own if you are picky about your pillow. Wifi throughout the entire hotel- even in your room. We paid for ocean view and guess what we got?!! OCEANVIEW!! Initially we listened to the trip advisor suggestions to get a second floor room... But once we saw our room, which was ground floor, with a perfect view of the ocean and only 8 steps on to the beach, we decided to stay. Room 902 was perfect and exactly what a vacation was all about- coffee on my balcony looking at the ocean. Perfect. Room was cleaned and restocked with water, coffee, drinks, towels and anything else you could need ( shampoo, conditioner, etc) daily. The entertainment was good! It's pretty much the same as anywhere else we have travelled... But if Cirque Du Soleil was here people would be complaining about that too!! Yes the snack food at the lobby store is expensive.. But what do you expect!! The snack food at the airport is also expensive! If you need snack food then plan ahead and go to Costco before hand. The vanilla at the lobby store was priced 2 for $25... Downtown playa del Carman store had vanilla for 2 for $18, so really, wasn't that much more expensive at the hotel- clothes there were also about the same prices as in town. Daily shuttle transportation to and from Playa Del C is $28- leaves hotel daily at noon, back at 5pm). We spent an hour ( had to eat breakfast anyway!!) listening to the sales person trying to get us to purchase a suite- for an hour of our time, they have us $100 usd voucher to use towards whatever we wanted. Yes it actually was real and we used it towards an ATV and snorkelling tour. They took it no questions asked. Where can you get paid $100usd while on vacation!! This hotel and vacation was by far one of the best we have stayed and we are most definitely coming back. Affordable, accommodating and we needed for nothing. Everything we could have needed or wanted was right here at OMR. Forgot to mention ( cause thankfully we didn't need) there is a doctor staffed at the hotel, should you need medical assistance and lifeguards on the beach. Loved every minute at OMR. More

Mark D, Gimli

Paradise

The location was fantastic with your own private beach, the grounds were kept immaculate, the food was amazing and the staff are genuinely friendly. I really can't fault this hotel. There was good entertainment every night and free activities during the day if you wanted to try something different. The whole holiday was totally relaxing. It was nice watching the local Animals coming and going too. There are Coatie's, Raccoon's, Deer, Iguana's and Macaw's all roaming free. It was also nice that it is an Adult only Hotel. My thanks go to all the staff who worked so hard to make our stay special, especially Oscar and his wife, Vicente and Marcella.More

PSC58, Southend-on-Sea, United Kingdom

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