Styled in bright tones, these deluxe double rooms come with either a balcony or a terrace, offering that extra space outside. Your room will also include a king-size bed or 2 queen-size beds, air-conditioning and a minibar. Plus there’s a direct dial phone and room service available from 11am-11pm too.
These spacious, superior deluxe double rooms come with either a balcony or a terrace, overlooking the sea. You’ll also have a king-size bed or 2 queen-size beds, air-conditioning and minibar. Plus there’s a direct dial phone and room service available from 11am-11pm too.
Travelife Gold is awarded to hotels that demonstrate industry-leading sustainability practice. In other words, properties that are both greener and fairer to the environment, their employees and local communities.
We don't usually return to the same place as experience taught is it can be a let down second time round, but this hotel and resort was as enjoyable and relaxing this time as last.
It is a low rise and fairly small hotel compared to others along the Riviera Maya which we preferred. Adults only is a bonus too. The staff were all genuinely friendly and helpful, nothing was too much trouble. We ate in all the restaurants and had no complaints about service or food quality. El Charro, the Mexican, was our least favourite, we were hoping for a bit of spice and the menu was quite bland. Lunchtimes there could be a little hit and miss on variety, but quality was fine. As for many others, the Italian was our favourite. It has a lovely location by the beach, so the ambience is good. The staff were superb, they made us feel welcome and valued. We met the Supervisor, Oscar when he was an excellent waiter there last year and he is now using his talents to make sure the restaurant is the best on site. I'm sure he will be promoted further, he is so good with guests and runs his team very efficiently. Nothing was too much trouble, for example one very wet night he offered to send for one of the golf carts to take us back to our room and on our final night we had a special main course not on the menu. We will keep an eye on Jose (Girond) too, a wonderful young waiter who will do well. Finally the very experienced Alberto who also looked after us so well. For our 2 weeks we were spoiled, which is what a much needed holiday should be about. The lovely part is that you don't feel it's all about getting the tips, they seem to enjoy their work and want to do well. Thank you to them all.
We did spend our days on the beach rather than by the pool as it was cooler and less noisy. The quiet pool isn't really as it's next to the main pool where the entertainment goes on during the day.
Our upper floor sea view room was a nice size and clean, but hardly any storage room. The small wardrobe hanging space was greatly reduced because of the safe and ironing board - just a small niggle.
It was such a shame that at the end of such a lovely, stress relieving holiday you have to face the trauma of Cancun airport. It took 2 hours to get through to departures, no time to spend there, straight on to the flight. Many people felt, as we did after that, was it worth going there to be put through the hassle on arrival as well as departure.More
Julia B, Nottingham, United Kingdom
Not the best vacation
Resort was pretty small so it was easy to get to everything.I was very disappointed in the beach, the water was not blue as I expected and seedweed was everywhere. The food in the buffet was nothing to brag about but the other restaurants were good. They only had 2 bars and 1 closed early. The employees were ok but Cesar was excellent with activities and Oli was a great bartender. Don't think I will be returning.More
Prefer Ocean Coral
We booked an all inclusive package at the Ocean Maya Royale last year. Before we arrived the tour operator informed us that resort was full and they would have to move us to their sister resort, the Ocean Coral. We really enjoyed the OC and were excited to try OMR this year. The OMR is advertised anywhere from a 4-5 star resort, but I would say it is closer to a 4 star.
The staff was awesome especially the bartenders Oli and Miguel.
The food was good. Blue Moon was our favorite restaurant.
-Not much of a beach
-Older resort buildings are dated.
-Only the lobby bar is open at night and it is always busy.
Overall we had a good time at the Ocean Maya Royale but prefer the Ocean Coral.
bamabreeze45, Regina, Canada
Second time visit
Had a great time last week! The resort does not disappoint and offers Adult Only which is a plus. We had a fantastic room in building 10, second floor with view of pool.
Food was very good but there honestly is a larger variety at the Riu or Iberostar reorts. I think the restruarnts at Ocean Maya Royale are very good.
My only complaint this year was we along with most were hit on at the Reservation counter by the people wanting you to sign up for the H10 Privilede package to use other H10's. The would not take no for an answer. In speaking to others this did not happen if you arrived late at night but only in mid to late afternoon.
All in all we enjoy this place and will be back again.More
Irishhelper, Springfield, Massachusetts
My husband and I are seasoned travellers and have stayed many places in Riviera Maya...Dreams Puerto Aventuras, Secrets SS, Occidental Xcaret, Live Aqua, Iberostar, and Barcelo. Dreams is #1 and Ocean Maya surprisingly #2. Don't listen to negative reviews. Not a 5 star, but we knew that and were expecting a solid 4 star. Exceeded our expectations. Great service. Food is best of all hotels above by far. Beach has seaweed, but there's a beautiful lagoon not far down the beach. Don't waste $ to kayak lagoon. If you do, take shoes with you. Plenty of beach chairs/beds. Take advantage of room service. Room 1205 is directly on beach with beautiful ocean view. Only negative is that restrooms at pool were messy and small. Messy due to guests, but quite small. No trouble with mosquitos. Great massages. Strong drinks. Will be going back for sure.More