These suites are spacious and come with a balcony or terrace and lounge area for that extra bit of space. There’s air-conditioning, direct dial phone and audio dock available. Plus you’ll have a Jacuzzi plus bathrobes and slippers for that touch of luxury. Room service is also available from 11am-11pm too.
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Incredible service!!! Everyone here is welcoming and helpful. The mix drinks are so so and the food is hit and miss but there are plenty of options and they are all included!!! Make sure and have long pants to eat at one of the restaurants even though i didn't and still had a couple great meals at the italian food rest a a couple at the mexican.More
Jon B, 30196
Way better than expected..
My wife and I travel pretty extensively. We love our all inclusive resorts. We booked this resort not expecting anything amazing but just for a quick get away. This resort is the best bang for your buck, by far. We booked just a regular room. Nothing fancy with it at all but it was more than acceptable for the price. The grounds at the resort are well maintained. The staff always greets you with a smile. The pool area is clean and maintained well. The only draw back to the pools are there are not enough chairs to go around. You need to play the towel game and you need to get up early. Our favorite part at the resort was the food. The food here was better than any of the 8 resorts we have ever stayed at. The buffets and the restaurants were all amazing. There was always something to eat for everyone in our group of 4. Sometimes you would need to go to different places on the resort to get it but the walk to and from the beach area and the main eating area is not very far at all. Drinks from the waitresses could be slow coming at times but they would do their best to get to you and would always check on you when they made the rounds (you can always go up to the bar and be served pretty quickly). Ollie is one of the bar keeps at the main building bar. He is someone you will want to visit. He has a couple of different tricks he preforms throughout the evening. The evening shows were so, so. We are not big on shows so we didn't mind them not being the most entertaining. There was live music every night. Again, some nights better than others (we didn't like some of the genres being played). The wifi is fantastic here. We never found a place on the resort we couldn't get a signal. It was very fast as well as reliable. I think we may have dropped the signal twice the entire week but it would be right back within minutes. We were extremely pleased with this resort and will be back at some point in the future. Best resort for the money, by far!More
What a places lovely people had a great Time .
From the moment we arrived we were made to feel very welcomed . Room was very good and very clean .Food was brilliant in all restaurant's . Try the meat Balls and the fried chicken but to say that try it all very nice . The beach is very nice the staff work very hard to clear the sea weed each day .
The Mexican people are so so nice always smiling .
When on some great trips
Well done H10 great hotel great staff would recommend to anyoneMore
Gary C, 186414
Just returned from 2 fantastic weeks at the OMR.
Hotel very clean and well laid out, with staff that go beyond helpful.
2pools-one noisy and 1 relaxing- the noisy pool had all the games and foam party which are fun, we tended to stay around the relaxing pool as this was so warm with shallow ledges to let you just laze around in. The sunbed game is live and kicking but we had no problem getting a bed either by the pool or beach. We preferred the beach which as others may have said does have a seaweed problem but this was mostly by the privilege section so don't bother to upgrade- just walk along the boardwalk and the beach is fine with lovely warm water and very clean sand. There are waiters which will come and serve you drinks throughout the day and a cpl of pesos tip now and again goes far.
Restaurants- 5 in total
The Hacienda- this is where breakfast is served and if you cannot find something you like then you must live on fresh air. From a 'fry up' to healthy eating , cakes,omelettes made with your choice of filling to breakfast cocktails- I kid you not- mimosa and bloody Mary's at 8am!
This also served lunch and international dining in the evening
La Dolce Vita- Italian- fab salmon with black risotto , lasagna, tenderloin of beef, prawns- all brill
Yokoso Japanese- Hibachi show is a must. Very hot with limited air con but this didn't deter us from going to the show twice plus another couple of visits for their al la carte- the sushi is lovely
El Charro- traditional Mexican- this is the only one we didn't visit in the evening as we didn't fancy it. But at lunch time as this is next to the pools it is fine, with bbq a cpl times a week.
Blue Moon- dress code for men, long trousers. What can I say- the lobster ( for a charge of 750pesos/Â£30) to die for, the sea bass-fab.
All of the desserts will have you testing your diets so just give in to it!!
Rooms- 2 huge queen size beds, very clean, good air con all holiday. Bathroom- no issues whatsoever. All cleaned daily. Mini bar restocked daily with beer and soft drinks and tea/coffee/milk replenished regularly.
Trips we booked locally- didn't do as many as we thought we would but thoroughly enjoyed the Xplor trip with zip lining thru the jungle, cenotes swims, rafting and atv driving- a lot of walking do it will test your fitness.
Deep see fishing- organise this thru Margarita ( by the pool) only caught 1, but a brill 4hrs.
Weather- hot hot hot for 12 days but we had the mother of all storms late Friday afternoon and sat nite which knocked out the wifi- which was good all of the 2weeks otherwise.
And finally the staff- from the mad bar men who will all keep your drink topped up- we didn't do privilege as there was no need- absolute /Smirnoff vodka, Gordon's gin, southern comfort - all available as were the fab cocktails. Lager was local and very tasty- all served by a brilliant bar staff who will keep you well watered and then get you on the tequila!!
Lastly Margarita- poolside trips etc. What can I say?
This woman works tirelessly making sure all have a great time, I'm sure she sometimes forgets she should be earning a living- she is so welcoming - so I was shocked to find out that she works on commission only, I only hope I was mis informed -and makes only $3 per sale!!
What a bundle of energy she is always having time to help or advise so please when you leave if you have any toiletries , sun lotions etc left give her them as this stuff is so expensive. We also gave her a token of our appreciation on our last day which bought tears to her eyes- it may have been a small amount to us, but she would have had to sell 15 trips to earn this taking into account the exchange rate.
I have attached some pics, but this hotel is relaxing, fun and fabulous!!
We will be back xxMore
We booked 2 privilege suites to celebrate our 2 kids graduating from college and high school. Privilege was worth it with the additional selection for the mini bar, pillow top bed and access to the Privilege club for cold drinks, snacks and all meals. Also had priority seating at all restaurants. Service was outstanding at the resort even with the photoshop! Shout out to Nacho at the pool bar who was one of the best bartenders I've seen! The only thing I would have liked was a room ocean front but was told I would lose my Privilege amenties if I were to move. We will return to this resort.More