Swim-up bars and open-air massage* gazebos set the tone for this adults-only beachside hotel.
The adults-only Ocean Maya Royale by H10 is fronted by a soda-white beach in the solitude of Riviera Maya. The whole property is surrounded by tropical gardens.
Rooms are high spec with well stocked minibars and flatscreen TVs. To indulge, upgrade to a room that’s got a Jacuzzi® in the bathroom.
TripAdvisor Traveller Rating
Based On 4215 reviews
- Official Rating
Stylish adults-only holidays, designed for two
- Contemporary style
- Great settings
- Top dining scenes
- Relaxed atmospheres
- 20kg luggage allowance
- Adults-only hotels
Fly Long Haul
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary drinks
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests from 1st May
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet and à la carte breakfast, lunch and dinner. 24-hour selected local-brand alcohol, soft drinks, tea and coffee. 24-hour snacks.
Facilities ► View all
Head to the spa to enjoy a range of treatments, including massages and facials. Appointments are required for the whirlpool.
The shows start at 9pm, times subject to change.
Rooms► View all
deluxe double room with sea view
Deluxe double room with sea view sleeps two, with a king-size bed or two double beds, coffee-maker, daily restocked minibar and room service 11am-11pm.
honeymoon jacuzzi® room
Honeymoon Jacuzzi® room sleeps two, with a king-size bed, and Jacuzzi® on the terrace. Privilege extras include access to the new privilege lounge, a welcome gift, pillow menu, bathrobes, slippers, iPod docking station, 24-hour room service, private check-in and check-out. Priority reservations in our à la carte restaurants, access to à la carte breakfasts, concierge service, access to beach area with Balinese day beds and drinks butler service. You can also take advantage of the Privilege A La Carte service, allowing you to make personalised requests on things like room location, minibar selection, pillow types and more. This needs to be booked at least 7 days in advance. Rooms are on the ground floor.
TripAdvisor Reviews Show more reviews »
We visited this hotel the first of March. The price was great and I feel like it was well worth. We checked reviews often before we went and were surprised that people are so picky. We did the privilege suite and not sure I would do that again. I think I would have rather stayed closer to the pools and water. The beach is what everyone has said. It's just hard to keep it clean in this area. The resort was beautiful, food was average, and wait staff was amazing. I would visit again definitely.More
TrishaDiaz, Amarillo, Texas
We stayed mid February 2015 for 7 days. The food was great, enjoyed each restaurant, the Italian was my least favourite but was still good. I miss my mayan coffee at El Charo.... The rooms were a great size, minor complaint was they cleaned the rooms late in the afternoon, I understand there are plenty of rooms but at least rotate the rooms or hire more staff. One other small complaint of the room was the light colour couch had stains??? The staff were very pleasant to deal with. My only three complaints of the resort was the sales pitch for H10 travel shares or whatever they called it, the lumpy little pillows and the beach. I am beach lover and the beach is disappointing. If you don't care about a beach this is a great place to visit.More
Robert B, Ontario, Canada
Amazing relaxing holiday
Fantastic 2 weeks at this hotel March 2015.. impeccably clean, staff can not do enough for you. Rooms are excellent size, and they are spread over the grounds in blocks of 6.. The grounds are kept immaculate, with wildlife running around free, makes it very interesting everytime you leave your room.. You have the choice of 5 restaurants, and I must say the Italian one on the beach is amazing..two good sized pools with a beach area behind, plenty of sunbeds although people do get up early to reserve them, poolside bar and restaurant and the waiters make a mean cocktail !!! The night barman, Claudio, is by far the nicest, most obliging barmen I have ever met.. He will make up cocktails from anything and they taste lovely, and getting you something to eat at any time is no problems to him ( we arrived back at hotel at 4am and he had us club sandwiches with fries within 10 minutes). we flew with Thompson on the Dreamliner, the most comfortable of flights, rep at the hotel was really helpful (she keeps a drawer in her office full of left over suntan lotions and toiletries that you can help yourself to, should you run out ) and she will pick up anything you need from town. Many thanks to her for the bite cream.More
dpw64, Birmingham, United Kingdom
Our second visit in two years...
with five other couples. It has almost become a second home...The staff at this resort are wonderful. A special thank you and congratulations to Jorge, who was our waiter two years ago at The Privilege breakfast room, who is now the manager of the Mexican restaurant. We could tell him what night we would be visiting his restaurant and everything was ready for us. Our special couple's dinner at the pool was delicious. With such a large group, it can be difficult to sit everyone at dinner. Our group was always seated at adjacent tables or at one large table. The Blue Moon restaurant is a welcomed addition to the other restaurants. Be sure not to miss it. The selections are limited; but top notch. The Privilege beach area has moved to the far left. Actually if you are going to the Privilege Restaurant for breakfast, the beach is right there. The fruit plate for breakfast is delicious with a wide assortment of fresh fruit. Although a limited menu, all items are cooked to order, if you want an option to the crowded buffet. All rooms now have free-Wi-Fi. My last review mentioned the limited beach access at this resort. This hasn't changed--although I noticed the Secrets resort next door has the same situation. There are other resorts that have bigger beaches, in case that is important to you.More
D0nna52, Centreville, Virginia
We had an amazing two weeks at this hotel made extra special by the fantastic staff especially Claudio on the Libby bar who catered for our every need whatever time of night. The food was gorgeous at all restaurants but I would say the blue moon was my favourite, the rooms were clean and a good size. Seeing all the wildlife around the site only added to the holiday.There really was nothing to complain about I would highly recommend it :-)More
Jodie L, Northampton, England, United Kingdom
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