Ocean Maya Royale by H10  

Swim-up bars and open-air massage* gazebos set the tone for this adults-only beachside hotel.

The adults-only Ocean Maya Royale by H10 is fronted by a soda-white beach in the solitude of Riviera Maya. The whole property is surrounded by tropical gardens.

Rooms are high spec with well stocked minibars and flatscreen TVs. To indulge, upgrade to a room that’s got a Jacuzzi® in the bathroom.

TripAdvisor Traveller Rating

Based On 5536 reviews

  • Official Rating
  • 320Rooms

Platinum

Holidays in premium hotels

  • 4T and 5T hotels
  • 90% customer scores
  • Platinum Villas available
  • 20kg luggage allowance

Find out more about Platinum »

Fly Long Haul

With Thomson Airways

  • Direct flights from 7 UK airports
  • Fly on the spacious new Dreamliner
  • Experience quieter, jetlag-busting flights
  • Enjoy complimentary drinks
  • Upgrade to Premium Club for additional benefits
  • UK airport lounge access for Premium Club guests

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

Buffet and à la carte breakfast, lunch and dinner.  24-hour selected local-brand alcohol, soft drinks, tea and coffee.  24-hour snacks.

Facilities ► View all

2 outdoor pools

These pools are wrapped in a tiled terrace, with plenty of sunbeds and parasols laid along the edge.

Yookoso Oriental restaurant

With Teppanyaki grill offering evening meals and an à la carte menu. Just to let you know this restaurant is closed once a week.

Spa*

Head to the spa to enjoy a range of treatments, including massages and facials. Appointments are required for the whirlpool.

Rooms► View all

deluxe superior double room with sea view and balcony or terrace

These spacious, superior deluxe double rooms come with either a balcony or a terrace, overlooking the sea. You’ll also have a king-size bed or 2 queen-size beds, air-conditioning and minibar. Plus there’s a direct dial phone and room service available from 11am-11pm too.

suite with balcony or terrace and jacuzzi

These suites are spacious and come with a balcony or terrace and lounge area for that extra bit of space. There’s air-conditioning, direct dial phone and audio dock available. Plus you’ll have a Jacuzzi plus bathrobes and slippers for that touch of luxury. Room service is also available from 11am-11pm too.

TripAdvisor Reviews Show more reviews »

Pleasantly surprised especially for the price!

We just returned from a quick 3 night stay at OMR. We've only ever been to all-inclusives with Secrets. The property was pretty (many photo ops) and the wildlife was adorable (not as much as I thought there'd be). It was VERY HOT! Not the resorts fault but because of the heat, we only hung at the pool, in the water and close to the pool bar. We did walk the beach and although a small beach, it was not as bad as other reviewers had me prepared for. We did go jet skiing and had a lot of fun. Miguel at the pool bar was so great! Always smiling! I don't know how the staff withstand that heat especially for so many hours a day. The food at the Italian was just okay. Our meal at the Japanese was really good but we quickly left because of the heat. The food at Blue Moon was REALLY good. Our room was nice and clean but we heard what I guess was the septic being pumped early 2 mornings and it smelled really bad. I was sad to see other guests being so careless with trash as the resort doesn't have the staff to constantly pick up and no servers to bring drinks but again for the cost, I would def recommend to friends. No noise or bug issues and do not at all see why you'd pay extra to be preferred. We had black wrist bands and even the guests we talked to who had white wrist bands didn't understand. We had a great time! The foam party was the best foam party I had ever been to. Miguel at the pool bar, Jesus at Blue Moon and Elias at the photo shop...cheers!More

C R, 60811

Amazing, unforgetable 15th Anniversary!!

We traveled with another couple and we both were celebrating our 15th anniversary's. The grounds were amazing! The food was amazing! Our room was clean! ALL the staff was so friendly. People complain about the beach but the NON privileged beach area was great. Not crowded, the maintenance guy worked tirelessly to keep the seaweed raked up. If there is anything to improve on it would be the nightly entertainment. Very low budget except for the fire show. The Michael Jackson and magician show was laughable. I would give is 5 Stars for overall stay.More

Murph0707, 60993

The best resort among that part of the beach!

First of all I would like to say that the staff at this resort are top class! They make your stay here worth it! Thank you Pamela who is poolside entertaining, Oli and Tiger in the lobby bar, Natalie who is always smiling and capturing your favorite moments on camera. That's just naming a few of the many great employees! Our room was beautiful, and the maids always came daily and tidied up. They work very hard and we always appreciated them. In fact, we had accidentally left out some valuables and they left us a reminder to lock them up for safety but we never had any issues with theft. I recommend for the resort to fix the AC in the restaurants. The Japanese was especially hot and we had to leave dinner because I felt like I was about to pass out. But the food is delicious and we enjoyed all our meals. We did visit each restaurant at least once and never had bad tasting food. The beach was BEAUTIFUL and we NEVER had an issue with seaweed. In fact, we stayed from July 10-16 and the resorts along the coast to the left of the resort did have a ton of seaweed piled up. I think the bulk head and the sand bags that line the left side of the resort help keep the sea weed out. I would recommend for the resort to have servers along the beach areas. We always had to walk back to the pool bar to grab beverage and that can get a bit crazy. The bartenders are fantastic and work very hard non stop to keep the drinks coming and made to order! We booked the Xplor adventure park tour through the resort and that was a blast. I recommend if you want to take an excursion to try that one! We arranged our own transportation to and from the resort and airport through USA Transfers and everything went smoothly. They were always on time and have very friendly drivers. A very great resort and vacation especially for the price!! Would recommend to anyone who is wanting a relaxing and great beach vacation. More

Annette E,

another fantastic holiday

my husband and i just got home from a two week holiday at ocean mayer for the third year.All the staff rememberd us and all so very friendly.The beach really great and pool great but gets very warm as the day goes on.The change we noticed this year was all the menus had all changed the food not so good as the past two years.The best place to eat is the blue moon the food and staff were fantastic cant do enough for you.The rooms very clean the bed huge and very comfy but the pillows are very lumpy.Also the entertainment was not as good as past years.The stage what was outside has now been taken inside were it is very hot to watch any shows as there is no air con was better outside.But we will visit again.More

susan m, 186270

Amazing hotel with only a few minor issues

Me and my partner visited this hotel in July for my 30th birthday. I was a little apprehensive going to Mexico for the first time as an openly gay couple. Let me reassure anyone with the same reservations, that this place is amazing and we were both treat perfectly by staff The staff absolutely make this place, I have never received such polite and attentive service. Out of our whole ten day stay we met only one member of staff that was a bit impolite ... A young fella in the Mexican A La Carte who we had to ask for our drinks order, three times and then acted as if we were being difficult after waiting 30 mins and asking for our drinks 3 times. We heard him say something about it being his last night or something, so he clearly wasn't in the mood for work. I can't remember his name. Me and my partner both fell ill, my partner with a throat infection and I had TD. Bad luck but it didn't ruin our holiday. It seemed to be after the pool party. I don't know if there was any connection, however the chlorine does not seem particularly strong when you are in the pools. Now there were several members of staff that were amazing, firstly Luis our Privlege butler. What a lovely friendly chap. We took us to our room and let us know that if we needed absolutely anything, to call him. He arranged for the romantic meal on the beach for my 30th and it was amazing. The staff even allowed us to put it back by one night at short notice, due to us being ill. Luis turned up to our room for my birthday with balloons and a birthday mug and sang me happy birthday. Genuinely a lovely touch. Thank you Luis :) Glenda the waitress in the Japanese restaurant was so lovely and the two girls that serve the tables each evening outside the lobby, were two of the hardest working girls I have seen. Also our room was cleaned every day and turned down most nights and the maid was lovely. The room was beautiful 3403 honeymoon Maya deluxe. I think the jacuzzi may have needed a deep clean as it gave off a slight smell but no other issue with our room at all. Mini bar restocked daily but minis were not replenished daily but soft drinks and beer were. The pool party was amazing and we met some great people during the ten days. Mexico is MUCH more social than Europe and I challenge anyone to not make new friends! The pool toilets could be cleaner some days The drinks you can ask for are not from a set cocktail menu. Ask for any drink and they will make it! We loved the Italian, Blue Moon and Japanese. Japanese we would have gone to more than once but the aircon is broken. It was the hottest meal ever. I would love to have dined there several nights, but simply couldn't. The Mexican was a different kind of service, more laid back but quiet. I can see why people prefer the other 3. Our waiter was not great and we didn't like the atmosphere so we left as soon as we could. We saw shorts in the blue moon but they won't allow vests in the main buffet on an evening. Apparently the blue moons policy has been relaxed. The breakfast buffet is absolutely amazing so much choice, however not quite as impressive at lunch or dinner. We preferred the A la cartes. Tapas at privilege lounge was lovely. The privilege beach was lovely and the young guy that took drinks orders was so friendly and attentive. No issues with seaweed. Guy clearing beach constantly. If you think this hotel has a seaweed issue, walk left up the beach and see the other hotels... They have real problems! We didn't make it as far as the lagoon up the coast left of the hotel, but it's more than a 15 min walk because it was such a hot day we gave up after 15 mins Entertainment was ok the team work very hard and I loved the fire show on one evening. I tend to like to relax on holiday and so did no excursions or activities but there was so much choice it was not possible to be bored. All in all a brilliant hotel with fabulous staff. However the aircon needs putting in all restaurants and I think the evening buffet needs more structure in order to be able to construct a meal that works well together. I would return but there are so many brilliant hotels to try in Mexico You will love this hotel! More

Jamiecrathorne,

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Ocean Maya Royale by H10
Rated: 4.0 /5 based on 5536 customer reviews
from £ from £818.88