Swim-up bars and open-air massage* gazebos set the tone for this over-18's beachside hotel.
The adults-only Ocean Maya Royale by H10 is fronted by a soda-white beach in the solitude of Riviera Maya. The whole property is surrounded by tropical gardens.
Rooms are high spec with well stocked minibars and flatscreen TVs. To indulge, upgrade to a room that’s got a Jacuzzi® in the bathroom.
TripAdvisor Traveller Rating
Based On 6051 reviews
- Official Rating
Holidays in premium hotels
- 4T and 5T hotels
- Minimum 4/5 Trip Advisor score
- Luxury properties
- 20kg luggage allowance on Thomson Airways
Fly Long Haul
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary drinks
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet and à la carte breakfast, lunch and dinner. 24-hour selected local-brand alcohol, soft drinks, tea and coffee. 24-hour snacks.
Facilities ► View all
2 outdoor pools
These pools are wrapped in a tiled terrace, with plenty of sunbeds and parasols laid along the edge.
Yookoso Oriental restaurant
With Teppanyaki grill offering evening meals and an à la carte menu. Just to let you know this restaurant is closed once a week.
Head to the spa to enjoy a range of treatments, including massages and facials. Appointments are required for the whirlpool.
Rooms ► View all
deluxe superior double room with sea view and balcony or terrace
These spacious, superior deluxe double rooms come with either a balcony or a terrace, overlooking the sea. You’ll also have a king-size bed or 2 queen-size beds, air-conditioning and minibar. Plus there’s a direct dial phone and room service available from 11am-11pm too.
suite with balcony or terrace and jacuzzi
These suites are spacious and come with a balcony or terrace and lounge area for that extra bit of space. There’s air-conditioning, direct dial phone and audio dock available. Plus you’ll have a Jacuzzi plus bathrobes and slippers for that touch of luxury. Room service is also available from 11am-11pm too.
TripAdvisor Reviews Show more reviews »
We stayed the first week of Feb 2017 and loved this place. Food was amazing, rooms were very clean and staff is wonderful! Only complaint was if we set the ac under 22 degrees there's a musty smell...More
Carrie M, 155011
Why? * Great staff, friendly, efficient, helpful * Has to be well managed..things ran so well. * Good food overall and some excellent A La Cartes * Beautiful grounds with wildlife too..deer, iguanas, coatis * Good low rise accomodation.Our room was spacious and very clean. Great that our advance room request was met..thanks so much * Excellent housekeeping..very frequent changes of linen, towels. And on our second day huge and very comfortable new pillows were brought in..guess they have all been updated . * NO hassling from the Premium sales people. One approach only which was no problem. * Good free WiFi and in room safes which ARE secure A few negatives only.. * Spoons hard to find in the buffet! * Evening entertainment a bit routine for us. A bit more Mexican in put would have been liked by us at least. How many MJ shows are there in the Hotel World ?? A few other points outside the Hotel's control. * Great beach walking, for miles if you like with lovely lagoon going Southwards. * Excellent Collectivo service up and down the coast if you walk the 15 minutes up to the highway. * Some US guests were very dominant. Staff treated all of us the same in our experience but the volume of noise (for example) in the Blue Moon restaurant ( which is in a fairly small room) from the US tables put us off using that venue again. * The TUI rep, Natalie was good but the TUI sold tour we went on cost the same as a small group tour (of 8 though had room for up to 12) with Mayans-Explorers but used a coach and took almost 50. Both had one driver, one guide, though the Mayans one was outstanding. Their day was longer , too. Worth looking on line before you arrive Back to the Hotel. Thanks for a great two weeks and for giving us such a great introduction to Mexico and Mexican people.More
Ok place clean, beach is nasty with seaweed/ if you like to just lay around and drink this is a great place but.... the entertainment was sad. but the bartender's are great. Food was ok , H-10 people will not leave you alone wanted us to go with them the first day we said no. maybe later then 2 days later they said 90 minutes for 150 dollars - ok so...... 3 hours later still a big NO to the program waited 3 days for our $ thu....Bring hair conditioner if you use it because the resort has hard water and the store charges 10 for a bottle. I wouldn't go back here I would go back to a livelier place with more going on and I;m 60....More
Quiet and Relaxing
We really enjoyed our week at Ocean Maya. Well kept property and grounds. As it is for those 18+ years (some even adults :-) ), it was a bit more laid back, especially without the 20 somethings during our stay in early February. The staff is very friendly and attentive. As this is a relatively smaller all inclusive with ca. 300 rooms, the overall tone is more conducive to a low key vacation. There is abundant wildlife to see -- iguanas, deer, raccoon and the pesky but interesting raccoon like coties -- all charming. With that said, a wish-for is a bit more in your face information of daily activities, like daily leaflet delivery to the room. Otherwise one needs to visit a few boards carrying said information. However, the Super Bowl party thrown by the hotel in the theater with appropriate food and three giant screens was truly awesome!!! Well done Ocean Maya! So why not 5 stars? Well, aside from the lack of easy to find info, two structural issues -- first, mother nature wasn't kind to this property as the beach has eroded a lot lately and the needed sandbags aren't that cool. Secondly, the Privilege section was built (probably without a lot of other choices) after the other smallish buildings, and unfortunately without views and far from the main attractions of pools and beach. Net - a nice place worth spending your vacation.More
Love this place
Visited end of January for 11 nights. This hotel is just amazing. This is our 4th visit in as many years. The food just gets better every time, except for the Japanese. This was a disappointment to us as they no longer do a la Carte dining in here just tapenyaki tables. This doesn't appeal to us as we go to spend precious time together not share with other people. Also, this was always my husbands favourite. It would be good if you could review this situation. The beautiful staff..... well where do I start? Each and every one of them is a credit in there own way. It was really lovely to be recognised as return guests by the fabulous Oscar in the blue moon, Oli and Tiger in the lobby bar ( fabulous supply of red label) Tila and Anna and not forgetting the ever beautiful Yevionettie (sorry for the spelling). We had the most amazing time once again, and did not wish to leave. We will return soon and thank you OMR . Best wishes The Whiskey man and wifeMore
Things To Do View all »
People who looked at this hotel also viewed...
£837 per personView details
£837 per personView details
Items marked with * incur extra charges which are payable locally