Thanks to pools with sunken loungers and a long list of à la cartes, the beachside Grand Sirenis Riviera Maya Resort and Spa is in the lap of luxury.
The Grand Sirenis Resort and Spa is right on a palm-backed beach. Beyond the shore, the green of tropical and botanical gardens wraps up the hotel.
Junior suites come as standard at this hotel. Every one comes with a whirlpool bath next to the bed and a massage jet shower.
TripAdvisor Traveller Rating
Based On 11125 reviews
- Official Rating
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- 20kg luggage allowance on Thomson Airways
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Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. 3 visits per week to the à la carte restaurants. Selected local-brand alcohol, soft drinks, tea and coffee. Minibar restocked daily. Snacks at set times. Ice-cream.
Facilities ► View all
Main outdoor pool
Surrounded by a huge sun terrace with lots of sunbeds.
El Patio Mexican à la carte restaurant
Open from 6.30pm to 10pm.
Las Barcas Mediterranean à la carte restaurant
You can book in advance here.
Rooms ► View all
Junior Suite with Balcony and Whirlpool Bath
Junior Suite with Sea View, Balcony and Whirlpool Bath
TripAdvisor Reviews Show more reviews »
The info you need - returned customer
If you haven't read my previous review titled 'the info you need' I advise you to as a lot of that still stands but we have just got back from visiting again and I thought I'd give an update. 1: There is notably less wildlife than last year, raccoons and coatis in particular 2: Your hotel rooms' bathroom has little to no privacy, so I advise you do not share a room with your adolescent children as you will most likely see each other naked on a daily basis and that would just be uncomfortable from both sides. 3: The hotel sells mosquito bands for 75 pesos, cheaper than our tour operator. 4: Thomson customers - do not waste your money on the Sian Kaan Deluxe tour. 5: Take water shoes, they help a lot when entering and exiting the sea. 6: British and Canadians seem to make up about 70% of the population at this hotel. 7: Book the Thai restaurant, thank me later. As mentioned above a lot of my previous review still stands, and we spent this holiday in a very similar fashion. So as soon as the first morning came, we knew exactly where we wanted to go, back to the quiet pool where we spent the majority of last years holiday. Its still just as beautiful, lovely temperature very early on and if youre after a relaxing time, away from the hustle and bustle, and to be frank, away from people who start drinking alcohol at about 10am, id recommend this pool. The first thing we noticed was that the hotel in general seems quieter than last year, lots more empty beds, cant explain why, just an observation. The second thing, and saddest was that there was less animals around. Last year around that pool, you could garuntee on a daily basis youd get raccoons or coatis coming around which was just amazing and made you feel even more in the jungle. This year i didnt see them around that pool once. However, one thing we did see, was a heck of a lot more cats, and also saw them chasing the wildlife. This is a massive shame as the wildlife was one of the reasons we wanted to go back to this hotel. Food wise, the buffet still isnt the best but you can get by. Breakfast has had a little improvement from last year, about 3 times a week they have a create your own bagel station, this wasnt there last year, so at least theyre trying to make things a bit better. One thing I would advise is make use of your A la Carte allowance. You get 3 for every week you stay, however they dont have to be used as 3 per week. For example, if youre there for 2 weeks, you get an allowance of 6, but if you choose you can use all 6 in the same week... Last year we missed out on this as we went to the steak house only once and it wasnt great so we didnt bother with any others. This year however we made full use and loved every minute of it. Steak house was much improved. Others we tried were the Italian, Brazilian and Thai. Im not massive on Italian food but my partner is so we gave it a go, and actually both really enjoyed it. If you've never been to a Brazilian themed restaurant before, I'd recommend giving this one a go, its a pretty cool experience. You dont order a meal, the staff come around with various meats on big skewers and give you a little bit of everything should you choose to. The best however, as mentioned above, was the Thai. We were both a little nervous about this but thought we'd give it a go. It was comfortably the best meal of the holiday, so much so that the next day we went to the concierge, and cancelled a later A la Carte just so we could book here again, well worth it. Really these are the only things I can think to mention that arent in my previous review. The hotel is lovely, the pools are great, food and drink is constantly available and theres a beach barbeque every day, whats not to like! You will have a great holiday, the beach is nice but not amazing, the sea however is amazing and theres hundreds of fish in the shoreline so take or buy a snorkel. Excursion wise this year we went to Sian Kaan (would not recommend), its pretty yes, but VERY expensive for what you actually get, and then we went to Xel-Ha, best day of the holiday!!! We spent about 4 hours snorkelling that day and pretty much covered the entire area of the park, absolutley amazing if youre into that kind of thing. I hope youve managed to make it to the end of this review, I would recommend this hotel to anybody, still wouldnt give it a 5* rating though due to a few things (beffet not amazing, internet is chargable even in the lobby area and that you have to pay for your room safe, something I wouldnt expect from a 5* hotel) but if you are going, have an amazing time, you'll love it, and if youre thinking of booking, this hotel is a great one to choose and tends to be one of the cheaper, so go book! Thanks, AndrewMore
Nice Hotel, quite Big, great Spa , great bar staff, very helpful. Food ok , restaurants not great , Japanese best one, Italian really bad, Steakhouse you will be hungry after the meal so go to the buffet after. Brazilian pass on the first 3 courses wait for the meat. Beach really good, Entertainment staff quite good, pool 1 not very good, best Pool 3 Great lazy river Night entertainment quite good apart from lead male singer, he was rubbish but thought he was good, couldn't understand a word he sang Girls singers were great. Akumel beach great visit swimming with the turtles, don't book through Hotel or tour operator go yourself get a taxi much cheaper all the gear you can hire there Same goes for Cenotes do it yourself again taxi half the price Cristalinos or Azul fantastic and cheap. More
First time in Mexico: comparing to other resorts in Cuba
We were at this resort at the end of March. The weather was fantastic: hot/warm, but not humid at all (in Cuba it gets humid). Weather gets 5 stars. Trip to the resort took a while: roughly 90 min. People at reception area were very welcoming. Our room was on the second floor, looking into trees = quiet. The room was big and clean. The room did not have any musky smell, and ac was working properly. Since it was not humid, our towels and bathing suits got dry fast by hanging them on the clothe line at the balcony. Our building had a concierge, which was very convenient for booking our 3 restaurants. Try to book ASAP, as there might not be availability for some restaurants on some nights. We tried Japanese, Brazilian, and steak house restaurants: we heard they were the best out of all of them. Steak house was fine, but we didn't find it impressive. Brazilian restaurant was very nice: lots of different meat to try (servers go around tables and bring meat on the swords), along with grilled pineapple. I ordered grilled fish from Brazilian restaurant, it was tasty, however it was actually uncooked in the middle. We really enjoyed the food and the show/atmosphere at Japanese restaurant: its teppanyaki style. Do try to go there. One thing to mention: at least for the above restaurants, men were not required to wear long pants, many men wore flip-flops and knee high shorts with t-shirts/shirts. In Cuba, wherever we've been, long pants was always a requirement for men. As for the buffet, I would say they had pretty much the same selection of food as Cuban resorts have, however to me, the food tasted much better in Mexico. With exception to paella: it was dry here, Cuban paella wins this round. I was also somewhat disappointed that there was a lack of chocolate desserts: they had decorations on cakes made of chocolate, but no actual chocolate cakes or chocolate mousses (but then maybe that's why I didn't gain as much weight...). For our lunch we went to buffet next to the pool: they served nice burgers. Servers were good, but I gotta say, Cuban servers are much friendlier and always make you feel special. In here, they did do their job, but they were not going out of their way to do anything special for you, so as a result we didn't even feel like tipping them a few time because it appeared as if they did not care. Of course not all of them are like that, I did see two servers who were very friendly and were trying their best to make everyone feel welcomed. So in this category, I would choose Cuba for service in restaurant. Pools were warm, but the bottom had some missing tiles so you have to be careful were you step. There was a kiddy pool in the kids zone, however we didn't check it out as it always stank like pee around that area... Kids zone only had the kiddy pool and a room with activities. There were no slides/rides for kids to explore. Lazy river was awesome. Sometimes there is a line up, but it's worth it. There are a LOT of iguanas, much more than we've seen in Cuban resorts; most of them run away and hide from you, most of them. There is also a gang of coati ("Mexican racoon"), but they are very timid, and they love when people feed (despite the signs not to) them fruits. My biggest disappointment was the beach. This is solely based on my comparison to Cuban beaches. The sand was very coarse and rough. I loved walking bare feet in Cuban beaches, but here, with every step I was feeling 'sharp' sand under my feet. Not a comfortable feeling. The only soft sand was in the water. There are many stones/boulders in the water. Lots of fish. While we were there, there were always waves. We didn't end up swimming in the ocean, which was very disappointing, that never happened to us before. Most people that we saw, were just standing in water to their knees/waist and were observing/feeding fish. Nightly entertainment was slightly different from Cuban. Here there were not too many just dancing/singing nights. They had shows involving people from the crowd. I wish that nightly entertainment would have more Mexican influences, rather than American. I would also prefer if they would play Mexican music in buffet, rather than our regular 'elevator' music. Also, during our stay, there were no mosquitos. And we did not get approached for time share /membership. This hotel is quite big, and lots of walking is involved. There are golf carts driving around, but most of them serve the "privilege" guests. We were denied rides numerous of time because of that. In Cuba, on the other had, even gardener would give you a lift if you ask them. So overall, it was a nice, quiet, relaxing vacation, but with a few hick ups. For food, Mexico wins this hands down. But for beach and restaurant service, I would prefer Cuba. So for our next vacation we are still torn and not sure whether we should go back to Mexico or Cuba! If we would go back to Mexico, I would not return to this particular hotel just because of the beach.More
We went last November and what a wonderful hotel. The Staff was always happy to help. we upgraded to the newly refurbished rooms, well worth the upgrade, nice clean and airy stunning room!Â The Wifi was great around the hotel. The food was great, the Japanese was the best out of the lot. The Wildlife was amazing. I loved the cheeky Racoons who loved tp steel ypur food lol. Lucky they love oreos. We will be coming back to Mexico in 2018 for our Hooneymoon. More
Needed a good vacation
Beautiful resort.Staff there were amazing food was great ....it is number one of my top 5 resorts I stayed at ...weather was great rooms were clean and perfect just what I expected from a 5 star resort ....only thing to watch for is the taxi if you take a trip out to the Tulum tempels get one of the staff at the resort to book you a taxi cab if not you will pay almost double for your trip....again a great place enjoy you trip if you go there ...I did More
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