Grand Sirenis Resort and Spa  

Thanks to pools with sunken loungers and a long list of à la cartes, the beachside Grand Sirenis Resort and Spa is in the lap of luxury.

The Grand Sirenis Resort and Spa is right on a palm-backed beach. Beyond the shore, the green of tropical and botanical gardens wraps up the hotel.

Junior suites come as standard at this hotel. Every one comes with a whirlpool bath next to the bed and a massage jet shower.

TripAdvisor Traveller Rating

Based On 9631 reviews

  • Official Rating
  • 10Buildings
  • 3Floors
  • 456Rooms

Platinum

Holidays in premium hotels

  • 90% customer scores
  • Platinum Villas available
  • Platinum Cruises available
  • 20kg luggage allowance
  • 4T and 5T hotels

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Fly Long Haul

With Thomson Airways

  • Direct flights from 7 UK airports
  • Fly on the spacious new Dreamliner
  • Experience quieter, jetlag-busting flights
  • Enjoy complimentary drinks
  • Upgrade to Premium Club for additional benefits
  • UK airport lounge access for Premium Club guests

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner. 3 visits per week to the à la carte restaurants.  Selected local-brand alcohol, soft drinks, tea and coffee. Minibar restocked daily.  Snacks at set times. Ice-cream.

Facilities ► View all

Main outdoor pool

Surrounded by a huge sun terrace with loads of sunbeds including Balinese beds.

Rooms► View all

junior suite

Junior suite sleeps up to five, with two double beds or one king-size and one sofa-bed. Rooms feature a warm inviting colour scheme with polished floors and dark wood furnishings. They have extras like a fan, double whirlpool bath, pay-per-view films and an iron and board.

junior suite with sea view

Junior suite with sea view sleeps up to five, with two double beds or one king-size and one sofa-bed. Rooms feature a warm inviting colour scheme with polished floors and dark wood furnishings. They have extras like a fan, double whirlpool bath, pay-per-view films and an iron and board.

TripAdvisor Reviews Show more reviews »

Not as expected

Overall the experience was alright. The buffets offered plenty of choices and the food was decent. There are a few issues that we had. First, you have to make reservations for the restaurant dinners. You are guaranteed a certain number based on your length of stay, but we could not get into the restaurants that we wanted even though we tried booking on our first night there. We were told that people staying two weeks had already booked all the popular restaurants. When we went to the restaurants they were more than half empty. When we inquired about that they said that it was common for people to make reservations and not show up. The system seems very unfair. We found that if you just showed up at a restaurant you would be able to get in, so that's what we ended up doing. The second issue was the beach. It does not look at all like the picture. It was always full of seaweed and very rocky to the point that you could not use it. There was a sandy area in front of the water, but the water area was full of rocks. My children could not navigate the rocks without getting hurt so we had to stick to the pools. That was a disappointment because they had never been to the ocean before. The rooms, although large, were musty and uncomfortable. The beds were very hard and there were not enough pillows. It was very uncomfortable sleeping. We always had to request more towels and toilet paper. The liquor at the bar kept changing. They hid the good liquor and claimed that they didn't have it even though we had it the day before. They were playing games with the liquor and that really seemed unfair given the price you pay for all-inclusive. The final issue is that the staff's immediate reaction to any request was no. They always gave us a hard time about any request big or small. It just got irritating after a while. My children did swim with the dolphins there and they had a fantastic time with that. There were limited activities at the pool area-I have seen better at other places. Although we did enjoy our time, I would not return to this hotel. There are better choices out there. Just as a final note, it is very far from the airport!More

Cheryl J, chicago, United States

Holiday

This hotel is situated just off it's own little beach the food is good with a buffet restaurant and another restaurant by the pool which serves snacks lunch time they do have ala cart also I stayed in a room looking over the beach well worth it paying the extra the lobby bar was just brilliant the manager of the bar was just brilliant a little tip you do have a taxi service the bell boys get but if you walk just to the main road little shuttle bus much cheaperMore

bigsteve365,

Our honeymoon - hotel not exactly as expected

Overall we had a lovely time, there were just a few issues. On arrival we had to pay 900 pesos if we wanted to use the safe which is majority of the time included in a 5 star all inclusive, also wifi wasn't free 675 pesos if you wanted it for 2 weeks. But the American couple checking in next 2 Us were getting the safe and wifi for free??The room was cleaned everyday and towels always changed although there was a very musty smell in the room. The conceirge outside our room wasn't very pleasant at all, cannot remember his name but we were pressured into going on this 'time share presentation' when asked again if we were coming on the 3rd occasion and told him we would think about it we had a hand waved in our faces and were told whatever guys, he was then for the rest of our holiday not helpful to us at all. The floors when wet are extremely extremely wet especially the toilets by pool 1. All the staff especially the waiters work extremely hard and cannot do enough for you and make you feel very welcome. The beach was not as we expected due to large amounts of seaweed which we can appreciate cannot be helped and the staff worked very hard to clear it and once it was cleared we were able to swim and it was lovely. The food buffet was a very good variety and there was something different each night. Although as a warning we have arrived back today and for the past 2 days out there and still even worse now I have extreme stomach cramps and diareah. The sun loungers with the umbrellas there could have been a lot more as unless you get up at 5am to reserve one you will end up sitting in the boiling sun all day! Also if you travel with Thompson when you go to the welcome meeting they will tell you about your experience at the airport (it was dreadful 3 hours queuing) and they will try to sell you a fast track vip ticket telling you this will save you all the queing on the way back etc £50 we bought it and guess what there is no queing going back we were through to our Gate in 10 minutes! We did have a lovely time apart from a few things and made the most of our time and done some amazing trips, wouldn't rate this hotel as 5 star and don't think we'd go back.More

Marysam1,

Great holiday

stayed December 2014. Second time to this hotel and just as good as ever . Requested a specific room and in Chac block before arriving and this was granted . Nice touch . Hotel and the grounds are immaculate . The groundsmen need a big thank you for there dedication . Hotel is large so there is a bit of walking but at least it burns of the great food . Drinks are plentiful and the waiters will remember what drink you require . Steakhouse and the Italian where our favourite restaurants . Rooms are large and very clean . All the staff will give you a hola which is nice . Only gripe is the concierge trying to pressurise you in to the time share side of it . Once we declined this we where treat badly when trying to book the restaurants . Entertainment ok they do try hard . The beach is good and the beach bar food is ok .what made it great was we also met some lovely people from the previous year and new ones from this year which just improved the holiday . The management should be proud of their hotel they just need to improve the concierge part and it would be perfectMore

anthonycoglan, Durham, United Kingdom

Wonderful Holiday

it was our first time at this hotel and ALL I can say it was excellent from the food to all the staff. I also liked all the wild animals and birds thanks to ROGELO AND RAMON in the dinning room . hope to go back. Willie/Janet RamsayMore

oldtimer573, Scotland, United Kingdom

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Grand Sirenis Resort and Spa
Rated: 4.0 /5 based on 9631 customer reviews
from £750.80