Grand Sirenis Riviera Maya Resort and Spa  

Thanks to pools with sunken loungers and a long list of à la cartes, the beachside Grand Sirenis Riviera Maya Resort and Spa is in the lap of luxury.

The Grand Sirenis Resort and Spa is right on a palm-backed beach. Beyond the shore, the green of tropical and botanical gardens wraps up the hotel.

Junior suites come as standard at this hotel. Every one comes with a whirlpool bath next to the bed and a massage jet shower.

TripAdvisor Traveller Rating

Based On 9621 reviews

  • Official Rating
  • 10Buildings
  • 3Floors
  • 456Rooms

Platinum

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  • 4T and 5T hotels
  • 90% customer scores
  • Platinum Villas available
  • 20kg luggage allowance

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

Buffet breakfast, lunch and dinner. 3 visits per week to the à la carte restaurants.  Selected local-brand alcohol, soft drinks, tea and coffee. Minibar restocked daily.  Snacks at set times. Ice-cream.

Facilities ► View all

Main outdoor pool

Surrounded by a huge sun terrace with lots of sunbeds.

El Patio Mexican à la carte restaurant

Open from 6.30pm to 10pm.

Rooms► View all

junior suite with balcony or terrace and whirlpool bath

The junior suites sleep up to 5 people - there's 2 double beds and a sofa-bed. Air-conditioning has been provided so you can keep your room cool and there's also a whirlpool bath. You’ll have a telephone plus outside space has also been provided as there's a balcony or terrace.

TripAdvisor Reviews Show more reviews »

Excellent resort

Visited this hotel in May for a friends birthday. The beach and pool areas are fantastic Tons of options for pool bars Main pool bar is fun with great music. Pools off the beach offer quite private areas to swim and relax. Snorkelling right off the beach in front of the resort. Sea turtles and plenty of fish. Daily bbq at beach was outstanding for lunch. Enjoyed dining at the specialty restaurants especially the Japanese. The Buffet was huge however the room was a bit too bright for our liking. Also it was quite hot inside. The food however was very good with a ton of choices. It would have been nice to have some outdoor seating for the buffet. Our only other negative was the lack of carts to move you around the resort. They have a time share program and have a surplus of "black priority carts" for the guests who are members, but few for those who are not. We felt at times like less important guests. The staff especially our Conceirge were fantastic and overall this resort was a great experience. More

,

Awesome

Really enjoyed this place for the week I was there with my 8 friends. Rooms The rooms were nice, the beds were great and the AC was a dream. The shower was really good too. Even has a balcony. The maids also stocked your fridge with pop, water and beer everyday. Food The buffets were good. Whether the main buffet or the ones by the pools, they offered a lot of tasty items. Could maybe use some more salad offerings, and the desserts are avoidable, but that is normal at these types of places. After a week at the buffet, I was tired of it, not because I hated the food or because it got repetitive, but just more cause it is tough to live the buffet life for a whole week. The A La Cartes were pretty good. Was a bummer we couldn't get to the Japanese. Had Mediterranean, Mexican, Italian and Thai. Tough to say which one stood out, I think I'd give the edge to the Mexican, but all had their pros. Tip: Don't get the one dessert at the Mexican. It has an attractive name like "3 generations chocolate moose" or something. It tasted like nothing and the texture was like a sponge or leathery pool noodle. It was really weird, almost funny to the point someone would actually serve this monstrosity, and most went untouched after a bite. Pools There are 3 main pools there which are all massive, one is members only. We stayed at one, the busier pool with a swim up bar. Shoutout to Sami, who paid attention to us and was prompt and made awesome drinks. His service stood out. There was also a foam party on Saturday. Was a lot of fun. Beach The beach isn't your stereotypical clean and pristine beach you would see on a commercial. It is somewhat small and is rocky in some areas. But overall it is lovely and offers amazing views and instagramable opportunities. The water is nice and if you snorkel on the right day you will see turtles. Lazy River This was a highlight. Either on an inner tube or just sitting/floating in the river, the current will push you for a relaxing 7-10 minute ride. This is can't miss. Other Amenities They had an ice cream bar with about 5 gelato-like flavours. Also a nice coffee bar with great stuff. One thing i didn't like here was every time I went the staff was slower than the turtles I saw at the beach. Really lackadaisical which made me less enthusiastic to return. Maybe the only service complaint I had around the resort. The Casino is small with about 10 slots, roulette, blackjack and poker (didn't see one person playing poker all week). Very pleased that for how small it was, it still had a bar. The disco was cool, not too big, and not always incredibly busy. The rum and cokes there were exceptional. It is a very far walk, so you will want to take the golf cart rides provided there and back if you time it right. The resort also has pingpong, volleyball, tennis, foosball, archery, a spa etc... Bars I was impressed with the amount of bars there were. Basically everywhere you needed to be had a bar. Lobby, casino, pool, poolside buffet, beach, disco, theatre. The service was usually quick and they had lots of options for drinks. Try Purple Rain and an Iguana, my personal favourites. The Sami Special at the one pool bar is great too, but only Sami knows how to make it. Shows Shows aren't usually for me. But they had a variety, the rock show which I liked, Lion King, Sirenis Idle, International Night etc... I didn't see many of these, but my friends enjoyed them. Travellers It is a big resort, so there are a mix of families, couples and partiers. Mostly families. But there is enough of a mix that whoever you are, you will fit in. A partier has places to get away from the families, and the families can get away from the partiers. Overall it is a great resort with lots to do and solid amenities, food and service. The a la cartes can be a real pain to book with a big group. My one main complaint (which really doesn't bring down the resort considering how awesome it is), is it's a bit too big. You can't always hop on a golf cart so you will do lots of walking. Walking is good, works off all the food you ate at the buffet. The time it takes to get around and finding your way around can be a bit of a bummer. Even with maps and signs, it is still easy to get lost. There are winding paths with thick jungle between them. You can't even see the beach until all the sudden you round a corner and you are on it! Sometimes the signs lead you one way, then you get to a fork in the road and there isn't another sign updating the directions. So you take the wrong path and you get lost. Depending on where your room is, it can take a while to get places. Make sure you take what you need all at once (which can also be tough when debating if you feel safe leaving lots of things on a chair by the pool/beach). If you forget something, it can take over 20 minutes to get to and back from your room. With my love of sleeping in, in addition to some of the travel time around the resort, I don't want to say I wasted some time, but sometimes it felt a bit wasted.... hehe Again a shoutout to Sami at the pool bar, as well as Angel at the lobby bar, Cesar in the lobby buffet and Edwin at the Mexican restaurant.More

jb06jb, 155019

Food poisoning!!!!!!!

Myself husband & son stayed in this hotel first 2 weeks in July 2015 will defo will not be returning my husband contacted food poisoning from this hotel which has been confirmed to be cyclospora!!!!!! There is contamination in the food supply which the public health has confirmed today!!!!!!!More

GlasgowShaz,

Holiday

Great family resort lots to do food and drink good Ala cart restaurants good weather in August very very hot with the occasional thunder storm it does not last long staff very pleasant and helpful if you like coffee the lattes are great and the iced coffee with Ameretto is wonderful walking around plenty to see wildlife there's is a lot three pools and a lazy river to enjoy tried the beach bbq today fantastic all the food is to the highest standards and such a variety for all tastes . check in very quick and easy they give you the opposion to move to a sea facing apartment but at £700 for two I thought a bit pricey after the money I spent already. The night entertainment is enjoyable not the best but ok .More

Mark B, 190818

First time in Mexico

This was our first time in Mexico. Our hotel was great we had two separate rooms as they had no family rooms available but thankfully Mariana Ordaz got us two rooms next to each other she was so helpful cant thank Mariana enough we booked a meal at a al carte restaurant which Mariana popped in too introduce herself to us and said if we ever need anything to ring her and she would be there to help us we didn't need too as everyone and everything was fab but Mariana still rang our room too make sure we ok very very good customer service. Also Guadalupe who served us drinks at the pool was amazing always time to chat to us made us feel very welcome a constant flow of drinks and Marcial who served us breakfast always said morning and constantly smiling made us laugh also the entertainment team amazing never stopped always came over to us and last but not least Luis our barman at the lobby bar fantastic am well impressed with all these whom i have named thy made our holiday fantastic keep up the good work xxxxMore

dawnmark14,

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Grand Sirenis Riviera Maya Resort and Spa
Rated: 4.0 /5 based on 9621 customer reviews
from £ 840.04