Grand Sirenis Resort and Spa  

Thanks to pools with sunken loungers and a long list of à la cartes, the beachside Grand Sirenis Resort and Spa is in the lap of luxury.

The Grand Sirenis Resort and Spa is right on a palm-backed beach. Beyond the shore, the green of tropical and botanical gardens wraps up the hotel.

Junior suites come as standard at this hotel. Every one comes with a whirlpool bath next to the bed and a massage jet shower.

TripAdvisor Traveller Rating

Based On 9797 reviews

  • Official Rating
  • 10Buildings
  • 3Floors
  • 456Rooms

Platinum

Holidays in premium hotels

  • 90% customer scores
  • Platinum Villas available
  • Platinum Cruises available
  • 20kg luggage allowance
  • 4T and 5T hotels

Find out more about Platinum »

Fly Long Haul

With Thomson Airways

  • Direct flights from 7 UK airports
  • Fly on the spacious new Dreamliner
  • Experience quieter, jetlag-busting flights
  • Enjoy complimentary drinks
  • Upgrade to Premium Club for additional benefits
  • UK airport lounge access for Premium Club guests

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner. 3 visits per week to the à la carte restaurants.  Selected local-brand alcohol, soft drinks, tea and coffee. Minibar restocked daily.  Snacks at set times. Ice-cream.

Facilities ► View all

Main outdoor pool

Surrounded by a huge sun terrace with loads of sunbeds including Balinese beds.

Rooms► View all

junior suite

Junior suite sleeps up to five, with two double beds or one king-size and one sofa-bed. Rooms feature a warm inviting colour scheme with polished floors and dark wood furnishings. They have extras like a fan, double whirlpool bath, pay-per-view films and an iron and board.

junior suite with sea view

Junior suite with sea view sleeps up to five, with two double beds or one king-size and one sofa-bed. Rooms feature a warm inviting colour scheme with polished floors and dark wood furnishings. They have extras like a fan, double whirlpool bath, pay-per-view films and an iron and board.

TripAdvisor Reviews Show more reviews »

Stomach Problems

Long detailed review…….Return from our Honeymoon at this Hotel and it started so well, Flight from UK on the Thomson Dreamliner was brilliant. Lots of films to choose from, drinks all included and food very nice. Seat room was good and whole 9+hour flight was good. Cancun airport wasn’t as bad as expected took just over an hour to get through and onto the coach transfer outside (Thomson reps are outside the airport) coach transfer took an hour, coaches seem to go over slow over there! Arrived at hotel to a very fast and easy check in, a welcome drink and first impressions very good. They informed us as we were on honeymoon they had arranged breakfast in our room for later in the week and a romantic meal in the beach. We were taken to our room block 18 (recommended as very central and near one of the main pools and steak house) on a golf cart, got to our room and champagne on ice was waiting and our cases followed within 5 mins. Room was very nice and big, AC was on and kept the room very cool at 19c that’s the lowest it will go! Concierge called our room within 10 mins to check all was ok and to invite us to book our Al carte restaurants. This is where it started to change, we sat with concierge for about 20 mins “sorting out” our bookings, apparently the first guys (Jonathan) computer was down so he couldn’t book, so referred us to his colleague Miguel. He started to talk us through the bookings and then said “oh the system is busy, let’s try again in 5 mins, while we wait I would like to invite you to the 52nd Anniversary breakfast” at this point we knew it was the sales pitch, we listened and asked questions and said ok we will attend (just to keep them off our back as previous T/A people have mentioned they don’t give up) so we agreed to attend the next day at 12pm, then the system suddenly became available and he booked all the restaurants and the times we wanted!! Next day at 12pm we went to see him ready to listen to the “sales pitch” he then asked to see our debit or credit card, we said we didn’t have it with us (we did) he said we can’t let you attend without one…..why would they need it??? So that got us out of going to that but we had all the restaurants we wanted booked. With regards to the restaurants, my Husband was ill with stomach problems after around 5 days which continued for the rest of our holiday, one night we had to cancel the Brazilian restaurant as he couldn’t leave the room from then on he ate bland food. I was ok for the first 11 days then on day 12 it was Oriental night at the buffet and I had chicken in black bean sauce, the only dish I had different from my husband. That night I was up from 4am with upset stomach, cramps etc. this continued for the next 9 days (on the plane and after we got home), I have since been to the doctors and was told that it WAS food related, rather than pool water as some other people would suggest. The Mexican restaurant was good and the Coconut Tequila was lovely. However our favourite was the Steak house, the waiters in there are brilliant. The buffet always had a good selection to choose from and something different on most days. The barman at the pool bar was fantastic, Sammy, he was always smiling and so helpful making us cocktails which weren’t on the menu and always pleased to see us, great barman and a credit to the resort, get him to make you a Rum Sour or a Chocolate Martini! Entertainment team were good, funny and worked hard in the heat. Ivan was at our pool and asked if we wanted to join in but never pushy. Didn’t see the night time shows as the theatre was always so hot and the mosquitos were out in force! Waitress around the pool and beach work very hard and deserve every small tip anyone can give them. Wildlife in the resort is great to see and the babies were very cute. Racoons are in the buildings staircases at night but they run when they see you so nothing to worry about! We visited the spa, this is the best spa water circuit we have ever been too and really enjoyed it…tip book around 11am then you can have lunch in the spa restaurant too which was amazing, they cook everything fresh for you and all very healthy! We also took the bike tour which although was very very hot we did enjoy, take a bottle of water with you! Overall we had a good time and meet some amazing people who we are now friends with but ultimately having stomach problems left our honeymoon on a very sour note, and still not 100% back to normal. Would not return to this resort More

AllieEssex_uk, Essex, uk

grand sirens wedding destination

daughter was manhandled by other guest at bar bathroom,when assaulter came back to group party area started a fight with party.The following mourning at checkout we were told we had to pay a $200.00 fine for broken tables a glasses before we could check out.Manager could care less about the assault and we paid the fine.More

rob r, San Diego, California

O.K. resort for your money

we stayed here on a "time share" package, where we agreed to spend 90 minutes listening to them try and sell it to us. The resort is a nice resort but be prepared to walk as it is very spread out, they do have golf carts that go around to pick you up and drive you, but a lot of them are for "members only". The food was not bad, although most of the restaurants were warm, not sure if they had a/c problems or just didn't turn them up. We did pay extra to upgrade our room to ocean view and they told us it was a king bed, but then they said "oh no, we have to put to twins together." but still charged us an extra $360. The entertainment was very good and they put on a different show every night. The pool are was big, but after 9am was very hard to find a chair, as people were down very early and reserving them, the beach was horrible as there was soooo much seaweed and it stunk terrible. They were out there everyday pulling it out of the water and burying it in the sand. This was my 5th time in Mexico and I would have a hard time recommending this all inclusive to someone as I have been to so many others and have a lot to compare it to. It is not terrible, but not terrific either.More

Theresa W, Homosassa, Florida

Really beautiful

My hubby and I came here in October 2014 and really really enjoyed it. The rooms were really lovely and spacious, cleaned daily and re stocked up. There's around 10 different restaurants that you can book into Argentinian, Japanese, Italian. The main restaurant food was fine also lots of different buffet type stuff. Everybody was extremely helpful. The private beach was great although every single morning there was loads of guys having to rake back the seaweed and there was so much you had to jump over it to get in the sea! The sea was beautiful and the giant turtles were unbelievable! The hotel has its own dolphinarium so that was a great day. Also has a spa with all the water circuits and saunas and you can have a healthy lunch! We got the bus from the entrance to the hotel and went into the town which was also fantastic. Felt very safe and had some great food whilst out. We also did the trip to the caves with the zip lines (can't remember name) but it was something really different and we thoroughly enjoyed:-) All in all absolutely loved our time at the grand Sirenis riviera maya and cannot wait to get back there again this time with the kids!More

,

Great Vacation - but they need to tone down the sale of their travelers club membership

I traveled with my family and stayed there for a week. Compare to other resorts in this area, this seems to be more family friendly. Is about 50% smaller than the neighboring property, which is nice cause I do not like to walk over a mile to go get a bite to eat. The rooms are clean and super spacious. The distribution of restaurants and snack bars was great thought the property. The staff was great and took care of all our needs, The mini bar has the basics (water, soda and a few beers). The buffet food was great, better than the theme restaurants, I would say). We wad the same waiter every time we ate at the buffet. Aldo was great, he got to know us and had our drinks ready before we order them. We visited the Spa. My wife and I had Swedish massages. My therapist, Adri, was super good. The only negative I can say is that the invite you to this "lunch" to inform you about their membership program. it is basically a time share sale spill. It was a bit longer than expected and with the exception of Karina the property tour guide, the sales team is a bit aggressive. Overall I must say this one of my favorite properties in the Mayan riviera. But skip the free welcome lunch, i can do without the sale bit. Also, the hotel only has Wi-fi in the lobby and business center; but with all the activities, I did not feel like i needed it.More

Jesus S,

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Grand Sirenis Resort and Spa
Rated: 4.0 /5 based on 9797 customer reviews
from £754.48