Grand Sirenis Resort and Spa  

Thanks to pools with sunken loungers and a long list of à la cartes, the beachside Grand Sirenis Resort and Spa is in the lap of luxury.

The Grand Sirenis Resort and Spa is right on a palm-backed beach. Beyond the shore, the green of tropical and botanical gardens wraps up the hotel.

Junior suites come as standard at this hotel. Every one comes with a whirlpool bath next to the bed and a massage jet shower.

TripAdvisor Traveller Rating

Based On 9479 reviews

  • Official Rating
  • 10Buildings
  • 3Floors
  • 456Rooms

Platinum

Holidays in premium hotels

  • 4T and 5T hotels
  • 90% customer scores
  • Platinum Villas available
  • 20kg luggage allowance

Find out more about Platinum »

Fly Long Haul

With Thomson Airways

  • Direct flights from 7 UK airports
  • Fly on the spacious new Dreamliner
  • Experience quieter, jetlag-busting flights
  • Enjoy complimentary drinks
  • Upgrade to Premium Club for additional benefits
  • UK airport lounge access for Premium Club guests

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

Buffet breakfast, lunch and dinner. 3 visits per week to the à la carte restaurants.  Selected local-brand alcohol, soft drinks, tea and coffee. Minibar restocked daily.  Snacks at set times. Ice-cream.

Facilities ► View all

Main outdoor pool

Surrounded by a huge sun terrace with lots of sunbeds.

El Patio Mexican à la carte restaurant

Open from 6.30pm to 10pm.

Rooms► View all

junior suite with balcony or terrace and whirlpool bath

The junior suites sleep up to 5 people - there's 2 double beds and a sofa-bed. Air-conditioning has been provided so you can keep your room cool and there's also a whirlpool bath. You’ll have a telephone plus outside space has also been provided as there's a balcony or terrace.

TripAdvisor Reviews Show more reviews »

Amazing Holiday

Travelled here on the 29th June returned on the 13th. Plane - Flew on the dream liner and it was brilliant, had no waiting around in airport and a swift take off once on the plane, was provided drinks and food throughout the flight and variety of films was brilliant. Due to flying on the dream liner the overall plane noise was reduced and the new window light feature gave the plane a colorful glow which made it more special. Check in - was swift and we were given a drink on arrival before being whisked away in a golf buggy and our suitcases carried to our room. Room - rooms are very large and lovely and clean. Originally we were in a block close to pool 3 on the ground floor with a view of a path and a bit of scrub land.. I was thrilled so spoke to the concierge the day after we landed and they promplty moved us to the other side of the resort close to the beach and pool 1 on the top floor (3) which had an amazing view of the jungle they were so helpful and picked us and our suitcases up within half a hour of asking to move without a qualm at all. Brilliant service . I had a bath one night and the water went into the overflow plug which then flooded the bathroom :O but within ten minutes of ringing reception someone arrived to sort it out and swept all the water away ( this was at midnight a swell!) Pools and beach - all the pools and beaches were lovely with waiter service whilst you are sunbathing. The ladies on the beach walk up and down hundreds of times bringing you drinks in the scorching sun. The beach is lovely lots of fish although beach shoes in the sea are a good idea as there are a few rocks in places. Pool bars are brilliant with so many different cocktails and drinks available. A lovely atmosphere in the afternoon with everyone having a drink in the pool and meeting new people from different countries ( lots of Canadians and Americans ) Food - the variety of food here is amazing , we sampled all the restaurants and Japanese was our definite winner - the food was gorgeous in there. Although we enjoyed all the restaurants and even the international buffet had a large variety of food ( we really enjoyed Mexican night as they had tacos and fajitas ). Nightlife - the shows they put on were brilliant the lion king was award winning with so many different costumes a show for the whole family defiantly. we mainly sat in the larger lobby at night - would be nice if they had the beach bar open at night to sit with the sea breeze as it can be very very hot and humid at night . We went to the disco tech three times during our holiday each time when a few drinks had been consumed and there was only ever 30-40 people in there each time but we enjoyed it and made some friends to have a dance with. Extras- we paid 70 dollars to go on the jet skis for half a hour (for 2 people) which was enjoyable , also booked a adrenaline day out with Edwardo on the beach. We swam in caves and zip lined and rode quad bikes, was fun and a good day but think we would book with a larger travel company such as the explore next time as we went sure how safe the zip lines were!! We got a collectevo off the highway up the road to swim with the dolphins was 70 pessos each on the collectevo (4 pound each) and we then paid 20 dollars each for life jacket flippers snorkel and a guide to swim out with us and see these amazing turtles and sting rays. We also went for the afternoon to playa del carmen, we got the collectevo there which was again 70 pessos and they dropped us off in a dodgy area which we then followed the stream of where people were walking and we found ourselves in a lovely shopping area with zara - rolex starbucks pull and bear, and many more shops was very lovely and posh. It took about 25 mins on the bus to get there, we then got a taxi back which was 25 dollars which compared to the 8 pound to get us there was ridiculous, but we couldn't find our way back to the collectevo pick up. They also had a pool party which was our favorite day with foam and slides and dancing - and a beach party at night which was also very very fun. Also ice cream shop and coffee shop so lovely.. This hotel was amazing it is huge and if you are not a walker then maybe not for you as it takes a good ten minutes to get from the room we are in to the main lobby, but we loved walking through the jungle with all the lizards and raccoons. Only few downfalls would be the wifi price which is terrible !! 600 pessos each for 2 weeks for a 5 star this is way to expensive.. also the price of the safe which i cannot remember but was very high so we did not get one and our stuff was perfectly safe in the room. Sun loungers could also do with a update some of them were abit tatty .. All in all an amazing holiday we would love to return next year..More

lemonlush,

Family Hoilday

Can not fault any of the Hoilday, great staff great food great location. Great for families lots too do. Take your walking shoes, if not you can get the shuttle bus that are always around. Room very spacious and clean. A very clean hotel all round. The restaurant were fab must recommend the Brazillian and steak house. Buffet restaurant had a very good choice. Loved it would go back xMore

LisawZ7437IX, 186270

Not a 5 Star

We stayed at the Grand Sirenis Riviera Mays Resort July 8-15th 2016. This hotel is an hour and a half away from the Cancun airport. Upon arrival to the hotel the check in was slow and no welcoming water was offered. When we got to our room, it was dirty. There were mop stains all over the floor. The bathtub had sand and rust stain in it. The shower was also dirty. We lifted the covered on the bed to find hair and mold stains. We were given another room yet all of the rooms are dated, and get mold on the linens quickly. We had to ask for a machine in our room to help absorb the moisture. CONS: * 12-15 minute walk to beach, limited shuttle service * Beach is very rocky (not a nice beach for families, water shoes broke because of several rocks) * Beach area is small for a 980 rooms hotel ( pictures are deceiving) * Concierge in every lobby trying to get us to attend a 1.5 hour presentation about their premium rooms etc. * Pools dirty with tiles missing in several spots * Racoon like animals around the pool * Shuttle service provided regularly but only for Premium guests * Dated uncomfortable beds * A la carte restsurants were not good at all PROS: * Service in buffet restaurant fast and very accommodating to day son's dietary restrictions * Food was tasty, but could get a bit repetitiveMore

familyfw,

Wedding at Christmas

Had a great time, wedding was brilliant and organisation by Aranza was perfect. I wouldn't recommend the so to do bridal make up but hair do was pretty good. Hotel is good, but we felt it was as good in most aspects compared the the Bahia principe which we busted the year before. The lazy river and foam party, beach party are a bonus for the sirenis as was our sea view but the Beach and food were really disappointing compared the the Bahia principe. Overall we had a great time, had the best wedding day but will probably never return. More

EmmaH72, 186334

One of best trips ever taken!!!

This place is awesome! I went a year ago and can't stop thinking about it. Comparing it to everything else and nothing comes close. They picked us up at airport and driver greeted us with cocktails with kid in tow. He had options for her too.!We drove 45 minutes to resort and they pampered us from that moment on! Beautiful property. Jungle and ocean with delightful breeze. Loved the Spa. It was fabulous and we are picky about spas. We have local spa membership...and get massages and facials often. But the facility gorgeous and worth treating yourself. Plus the spa prices were awesome. Very affordable. Rooms ac was cold. Rooms are a good size, but it's the service that won me over. We didn't lift a finger. Wish we stayed 2 weeks. Food was surprisingly good and have lots of options with 8 plus restaurants. Made reservations for dinner/show on the beach. Was so much fun and ended the evening salsa dancing on the beach. Has its own Dolphins exhibit onsite. So convenient and we had a blast swimming with them. The beach white sand is nice but the area is medium sized. Lots of pool options and a lazy river. This places jewel is the coral reef in the cove on property. Wow! It was amazing snorkeling. No taking a boat off into any excursion needed here....just swim into cove and see amazing sea life. Can't wait to go back!More

michelle2caruso, 56003

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Grand Sirenis Resort and Spa
Rated: 4.0 /5 based on 9479 customer reviews
from £ from £815.20