The junior suites sleep up to 5 people - there's 2 double beds and a sofa-bed. Air-conditioning has been provided so you can keep your room cool and there's also a whirlpool bath. You’ll have a telephone plus outside space has also been provided as there's a balcony or terrace.
The Junior suite has 2 double beds and a sofa-bed in the bedroom. Rooms are warm and inviting and they're equipped with a whirlpool bath. And the room will open up to a balcony or terrace with a sea view. Plus there’s also a telephone.
We just returned from a week's vacation at Grand Sirenis and we were very pleased with everything we experienced at this resort.For what we paid through Transat Vacations (less than $1100 Cdn) we could not have asked for more.
The resort is about 1hr 15 min. drive from the Cancun airport.The bus was properly air conditioned and comfortable.
Check in was quick and courteous.We were immediately driven to our room and staff delivered our luggage.We were in building #11 which is central to everything.The room was large and immaculate.The only criticisms I have with the room is that the pillows are too small and hard and the couch(which is also a pull out bed was not comfortable.The air conditioner is preset at 19 *C which is perfect,the balcony is large enough for two,the fridge was stocked daily and our room was always cleaned by 3:00.We were located on the third floor and were very pleased to see each building had an elevator.
There is a concierge desk that is shared by two buildings and this is a great asset.Our concierge staff was fantastic.Israel,Nancy and two others ,whose names escape me ,were extremely courteous and tended to every request immediately.Book your restaurants at your concierge as soon as you arrive.There are eight restaurants to choose from and you are allowed three ,however if you are willing to take a 9:00 sitting you may be able to book more.Our favorites were Japanese(order the shrimp),Mexican and Italian. The buffet is very good although we only used it twice.
This is a family friendly resort.There were many young families there last week.The children we saw were very well behaved and their parents were responsible, however if you don't like children I guess you should go somewhere else.We really enjoyed watching the many young families enjoy themselves.
As for the evening entertainment,the fire show at the beach is very good ,as was the Lion King show ,and the International show.All the music is taped so the performance is basically a dance show.The dancers are quite talented and sets and costumes are also good.
The beach is "interesting".We spent most of our time here arriving about 11:00 and leaving around 4:00.We never had a problem finding a lounge although we were always back from the water.When going to the beach go to the one further east from the beach bar/BBQ.(Don't worry....there will be a staff member patrolling the beach for drink orders...great service)This beach is by far the best.There is always gentle swells rolling in.Many people snorkelled with reports of turtles ,rays and colourful fish further out to the left side.This area is not conducive to the long beach walks you have in Cuba or DR.
The Lazy River is a huge attraction.Don't miss it.The ride is best with a Pina Colada in one hand.
The drinks that are served are fine.The alcohol that is used may not have the "high octane" you are used to ,however if it was the whole resort would be loaded by noon.During the time we were there we did not see one person who was "out of control".
The main bar /lobby is the gathering point for the evening and there is always something happening.The bar can get crowded so just be patient.The staff work hard and do the best they can.My favorite bar tender all week was Jesus'.Always smilin' and remembered our favorite drinks.
Sirenis is a huge resort with about 950 rooms but the area is so expansive it didn't seem crowded.If you really don't like big resorts you may not like this one but it certainly didn't bother us.
There are many nature trails to bike(available-free) or hike in a jungle like setting.Absolutely beautiful!The grounds are maintained to perfection.There is lots of wildlife throughout the resort.This is a very Eco-friendly resort.
If you have mobility issues ,there are golf carts to transport guests.We are over 65 ,"reasonably " fit and didn't have a problem.We walked everywhere but always stopped at the coffee shop for a coffee and"additive".
We travelled with Air Transat and other than being delayed for 2 hours because their new caterer couldn't deliver food on time, the trip was uneventful.If you book excursions a young lady named Sara (from Belgium) is excellent!!! At the Transat Excursion desk.
The concern about paying for WiFi wasn't a big deal to us.Face it......if it was "free" it would be a hidden cost for everyone.Someone's going to pay for it so the people that need it pay for it.If you don't need it your vacation is $40 cheaper.
To make a short story long it was a great vacation and we would not hesitate to return.
Keep in mind,for every ten positive reviews about this resort you may be able to find one negative.When we talked with guests ,it seemed everyone was having a great time.
Our first time to Mexico and what a wonderful experiance it was! We will be back and have recomended this resort to many already. The resort was super clean and the food was great. The service was some of the best I/we have ever recieved. The nightly entertainment was awesome. The beach was a bit rocky, but fantastic for snorkeling!! Two thumbs up!! Thank you to all the staff at Grand Sirenis Riviera Maya Resort & Spa, you made our stay very enjoyable!More
Such a lovely place
I just came back from Grand Sirenis in Mexico after going with my best friend and i HIGHLY recommend this resort. When arriving at Cancun i suggest you pre book a taxi with your holiday company as its not the most organised airport and it was a bit stressful but once your in your taxi off you go. They take you straight to the door and they deal with your bags etc, check in was quick because we arrived before the coach and no one was there when we checked in. They do offer you sea rooms etc at a cost but we didn't take this and were happy with our room, though i suggest get a room on the top floor then you can see over the jungle area or pool or sea where ever you are.
The resort is really big we didn't really explore all of it because we were lazy! but the pools are awesome and so are the swim up pool bars! its amusing watching the pool entertainment and if you have kids this is a great place to go! if you want to escape kids you can't even the relaxing pool has children around which was a little annoying there is so many places for them to go it would be nice occasionally to not have them screaming and whinging like they do! especially if you have one to many cocktails at the pool bar the day before! The beach is lovely get there early if you want a good subbed but its best in the morning then go to the pool for the afternoon. The food was awesome anything and everything even room service was included, there was a free section on the menu like hot dogs, burgers, club sandwich this was average but great if you missed lunch or stayed in! and the mini bar was included even though this was slightly limited!
The staff were so friendly thought we had some issues with the shop forgetting to charge us then calling our room at 11pm 2 nights in a row which was slightly out of order especially as we went back and sorted it. Rafael in the towel centre was awesome he was so friendly ands was helping me with my spanish and i was helping him with his english! he is a good asset to the report, along with, Aure, Dariel and Edison.
The big downer is that you pay 600 pesos for internet per device which i think was outrageous and they should stop this and get better wifi, not that i was on it much but we did need it.
With regards to Mosquitos its hit and miss for anyone me and my friend got bitten once but we saw other people with lots of bites, but i hardly saw any while i was there, i just sprayed some mosquito repellent on and got over it!
Apart from a few mishaps and problems i loved the place and hope to return very soon.More
Awesome family trip
We just returned yesterday and couldn't be happier with our stay at Grand Sirenis. We had our 3 year old son with us and found lots to do with him. The dolphin attraction was a lot of fun. They lazy river was a great way to relax and see the grounds of the hotel. The staff was wonderful and extremely friendly and pleasant. We would like to mention our waiter Erik Romeo Meza, what a great way to start everyday with his friendly face and amazing service. Thanks again.More
ANOTHER Amazing Trip!
Just returned from my 4th trip at the Grand Sirenis Riviera Maya Resort & Spa - AMAZING as always! Loved to see all the new upgrades/updates made for SPT members. The staff is always so accommodating and really goes out of their way to make sure you are having a wonderful vacation. A big hats off to Marcela in the VIP Lounge, Clemente/Samuel/Angel at the Lobby Bar (best bartenders around!!!), Karen/Ricardo at the Restricted Area of the Quiet Pool - we'll be back soon!More