UK airport lounge access for Premium Club guests from 1st May
Honeymoon and Anniversary Offer
Complimentary honeymoon and anniversary package available when booking a Beachfront Jacuzzi® junior suite, Swim-up Jacuzzi® junior suite or a Premium Jacuzzi® junior suite with garden or sea view or Premium swim-up Jacuzzi® junior suite. This package includes 2-for-1 on beachfront sky massage, a chilled bottle of sparkling wine delivered to room upon arrival, a 15% discount on spa services, a decorated suite with rose petals and a tropical flower arrangement in room. Offer is valid within 60 days after wedding date for honeymoons and within 30 days of your wedding date for anniversaries. Proof of marriage required on arrival. Please contact us after you've booked to qualify.
Food & Drink
Gourmet 24-hour All Inclusive with unlimited à la carte dining and gourmet cuisine. 24-hour room service.
Selected international and local-brand alcohol, soft drinks, tea and coffee. Charges apply to bottled beer in the bars. 24-hour room service and minibar restocked daily.
Take some time out to relax and pamper yourself, the spa has everything to make you feel rejuvenated and recharged. Try out various treatments like aromatherapy, body wraps, facials, manicure, massage, pedicure, reflexology and waxing.
Premium Jacuzzi® junior suite with sea view sleeps two with a ceiling fan, TV, CD player, DVD player, coffee-maker, iron and board. These rooms are on the 5th and 6th floor. These rooms include a premium pillow and aromatherapy menu, a selection of DVDs and personal concierge service. And you'll get an exclusive pool area with butler service.
Average monthly temperature and rainfall for the Riviera Maya location.
TEMPERATURE (°C)RAINFALL (mm)
Travelife Gold is awarded to hotels that demonstrate industry-leading sustainability practice. In other words, properties that are both greener and fairer to the environment, their employees and local communities.
This adult couples resort has been close to perfect for each of the last 3 years we have stayed there. This stay was no exception. We go for the dancing and the sun, filling in the spaces with food, tequila, and sleep. Excellent live bands and good DJ music are now on most nights with greater Latin American content. This is great. The resort has sustained a fun ambiance with good animation and entertainment staff, and a joie de vivre that is so relaxing. The food is gourmet, as advertised. Staff are professional and happy.
Dark clouds are however appearing. The resort has added a lot of new rooms over the past two years and is building another multi-storey block. Crowding is becoming an issue. The waits for meals have grown. It is hard to find a place to sit in the central bar and dance area after 9 pm. The swimmable beach is small anyway, so competition for sunbeds has become intense. Three years ago, we could get one at 7 am. This time we had to be out looking by 5 am.
This is a Karisma resort. Karisma provides mainly circus-style entertainment, apparently in the belief that adult couples are actually children. The romantic âadultâ nature of the entertainment has been declining each year. Shows are no longer nightly. Repeat clients and those staying longer than one week face repetitive programming â¦and menus. But the food and service is platinum.
The magic of the El Dorado has been its ambiance. However, more and more crowding and status-based investment programs are diluting the atmosphere and making us think seriously about returning.More
dranoel2014, Alberta, Canada
1st time to Mexico!
We loved our week here (been to Caribbean several times before). The atmosphere was so relaxing and it was just what we wanted. The abundance of thick palms everywhere was beautiful. Swaying gently on the swings at the two outside bars at night was so enjoyable and peaceful.
The food was excellent (especially the Italian restaurant). We also loved breakfast at the outdoor locations on or next to the beach. Mexican night on the beach was also a treat with a variety of delicious food and entertainment! We tried a swim out room for the 1st time and it was great with access to the bar (Tiborcios was extremely friendly and always had the perfect drink). We ended up spending most of our time here instead of the beach because it was so relaxing.
We did the late seating for the candlelight dinner on the beach and it was very private and romantic (loved the entrees and then a desert uniquely prepared for us). And we were so surprised upon the return to our room after that dinner to find it beautifully decorated in celebration of our anniversary (including a hot-tub bubble bath ready to go). The service was extremely accommodating with everything we did or where we went, including the daily room cleaning and room food service.
All this was at the recommendation of Beach Bum Vacation (Carey Driscoll) who again set everything up for us.
G & BMore
Barbara H, Virginia Beach, Virginia, United States
El Dorado Seaside Suites
Travelled to the El Dorado Seaside Suites April 11 - 18, 2015 as a couple. We are in our late 20's/Early 30's, and have travelled to several areas of Mexico before. We are spoiled foodies and have high expectations regarding food and amenities in particular. We had a fantastic stay here, with very few areas of criticism.
Fantastic. Lots of palm trees and vegetation, feels like a natural environment, iguanas, birds, lots to see. VERY clean. The beach was kept very tidy, and the resort had ample staff working to clean the seaweed off the beach. Before arriving, I was concerned that the seaweed would be a big issue, but it really wasnt. The staff seemed to have no trouble keeping the small amounts off the main swimming area. There was only a small amount in the water. The parts of the beach that were separate from the swimming area did have lots of seaweed on the beach, but we didnt spend any time there so it was a non-issue.
We really enjoyed the beach beds. Other reviews have mentioned that they are reserved early, and its true. I got up at 7AM one morning to reserve a bed, and all but one were taken. The resort has signs up that indicate their policy against this, but I didn't see this enforced. All this being said, there were many days where we would arrive at the beach at 1030AM and we never had trouble finding a bed after looking around.
Very good. Clean and simple. Conforable beds, well-stocked mini fridge, and housekeeping were consistently good. Room has a very intuitive, and QUIET air conditioning system, that is also eco friendly. very easy to dial in your exact temperature preference.
Very good. However, this should be read in the context of an all-inclusive hotel. In my experience, you are not going to find truly word-class food at an all inclusive resort. That being said, we found several of the restaurants to be excellent. Our favorites were "Vida" (International food) and "Mia Casa" (Italian Food), but almost all were very good.
We felt that "Vida" was UNDER RATED by other guests of the resort, and I think that it was because people assumed that the dinner menu was the same as the lunch menu. The lunch menu, while very good, was lighter and more simple. The dinner menu was completely different and had some of the best steak options I have ever tasted at a resort. The lemon tart was easily the best desert in the entire resort IMO. If we return to this resort, we would likely eat at Vida most every night for dinner. It was that good.
Excellent. There is so much to do that you will struggle to prioritize which activities you want to do. Each day has different activities and nightly entertainment. The evening shows included comedy, fire dancing, and music. They were well attended, and impressive.
Excellent. Too many amazing staff to list. The resort empoys ample staff in every depratment. All are very friendly and we received amazing service.
Very good. Lots of swim up bars, and a great main bar with good drinks and attentive service.
I feel that I must say something about the timeshare/membership salespeople. Guests receive a letter asking them to attend a tour or something of the kind. I was fully aware of what this was, but we decided to sit through it because we needed a break from the sun anyway. It took over double the amount of time estimated, and left me in a foul mood for the rest of the day. I know other guests felt the same way. It wasnt worth spending more than half a day in a bad mood.
I will also mention that the letter did not make it clear that we were going to a timeshare/membership/whatever you want to call it presentation. The whole experience really cheapened our time there, and left us feeling upset.
We went there to relax, and this experience took away from that to a great degree. Maybe that's my fault, but I did feel misled and the time estimate was WAY off.
My recomendation: ignore the letter and spend your time enjoying yourself. It's not worth it IMO.
This is an excellent resort, with very good restaurants and amazing staff. We had an excellent time here, with very little to criticise overall. As I mentioned above, we were upset by our experience with the timeshare/membership salespeople, but other than that we had a fantastic time.More
Elliot S, Vancouver, Canada
My husband and I enjoyed a wonderful week here. The staff and food were top notch. The room and the property were beautiful. The only complaint we had was lack of beach beds and chairs due to people saving them very early in the morning.
Once we arrived at the airport, pickup took about 30-40 minutes. Longer than we would have liked.More
Gluten Free Paradise
My husband and I stayed at El Dorado Season March 29th-April 6th, 2015 and we had a fantastic time. The staff was very friendly and very accommodating to requests.
FOOD: The food was very tasty at every restaurant! My husband has Celiac disease, and eating was no problem for him! In fact - we feel as though the resort did a much better job than any restaurant in our hometown has done! Not once did he get contaminated! Hosts and waiters always asked before each meal about allergies and seemed very knowledgable about what he could and could not have.
You need to make reservations for the Gourmet Pub - do it!! (The apple pie was to die for!)
Our room was beautiful and kept very clean by our maid. We looked forward to the different towel art each day. Despite the maps, the resort is actually quite compact and nothing is too far away and it is very easy to find locations. The bathrooms near the pool are kept immaculately clean and air conditioned!
Nightly entertainment was great and there was always something to do! I do recommend you go early to get a seat at the bar by the beach if you want to catch the entertainment there! All the bartenders were great and we never went thirsty!
We did have to pay for wifi, but it was definitely worth it - super fast!!!
We look forward to our next stay at this resort and plan to take as many family and friends with us as possible!!More