Honeymoon and anniversaries get a beachfront sky massage 2-for-1 offer, bottle of sparkling wine on arrival, 15% spa discount, flowers in room and a decorated room with candles and rose petals. Complimentary when booking a Beachfront Jacuzzi® junior suite, Swim-up Jacuzzi® suite or a Premium junior suite. Offer only applies within 60 days of your wedding or 30 days of your anniversary date and for bookings for 10 nights or more. Proof of marriage is also required on arrival. Please contact us after you've booked to qualify.
Food & Drink
Gourmet 24-hour All Inclusive with unlimited à la carte dining and gourmet cuisine. 24-hour room service.
Selected international and local-brand alcohol, soft drinks, tea and coffee. Charges apply to bottled beer in the bars. 24-hour room service and minibar restocked daily.
Each Jacuzzi® junior suite come with garden views, either a king-size bed or 2 double beds, a ceiling fan, TV, CD player and DVD player. You'll also have a minibar with beers, water and soft drinks which is refilled once a day and a coffee-maker. Every junior suite has a Jacuzzi® for two and a terrace or balcony with chairs.
We very much enjoyed every minute of our vacation at this resort. We will definitely look at booking a vacation through this line of hotels again! I can't possibly write down all of our thoughts (nor do you want to read them), so I'll bullet point them.
-Service! From check-in to check-out we found all of the staff to be amazing, friendly and helpful
-Food. All of the restaurants are good, however we enjoyed the Asian and the Italian restaurants the most.
-Atmosphere. We LOVED the adults only aspect of this resort and found it to be a great mix of experiences. If you want a quite day on the beach you can have it. But if you want more fun & activities at the pool, that's available too.
-Spa. Wow! This spa is incredible! We got a massage on the beach and enjoyed the hydrotherapy at the spa.
-Grounds. The landscaping is immaculate and the grounds are so clean!
-Drinks. I've seen varying reviews about the drinks. They were a little weak in our opinion, but the bar tenders are happy to add an extra shot for you to make it a little stronger.
-The Beach. I'll be honest. This isn't the best beach in Mexico. But hey, you're on a beach in Mexico!! It could be worse. If you're a beach snob, then you'll probably be a little disappointed. But overall it's very nice.
-The Rooms. We stayed in one of the jacuzzi suite villas and the accommodations were pretty average for a resort like this. Don't get me wrong, they were very nice! But nothing really stood out.
I honestly don't have anything major to put into this category. The only part of our vacation that we didn't like was the sales presentation. We did it to get a discount on our spa services. The presentation went longer than we were promised and the saleswoman got sort of rude at the end when she realized she wasn't going to make a sale.More
cchikergirl, Atlanta, Georgia
Brilliant time in a brilliant place with brilliant people
We had a late holiday this year and chose the resort following a recommendation from a friend, it certainly lived up to our expectations, as we said it was a brilliant time in a brilliant place with brilliant people. We would go back in a heartbeat!More
Holmesteader, Glasgow, Scotland, United Kingdom
Great for foodies
We stayed in the rainy season and got lucky as, despite a few showers and thunderstorms, there was plenty of sunshine inbetween. Our room was a standard jacuzzi room and it was great with a huge comfortable bed, large flatscreen tv and (as the name suggests) a jacuzzi in the room. All of the restaurants were fabulous (the all inclusive is a la carte forevery meal if you wish) but the staff do try to sell bottles of wine or additionals with each meal which does get a bit boring, especially as the house wines are great. It would be better if they let you ask for different bottles rather than offer them each time at your table, it seemed like there may be staff incentives to sell them. We did have a massage at the spa facility and it was great, the only down side being the price, it is comparable, if not more expensive, than British prices which was a real shame as we would have had more treatments but perhaps they can keep it full despite the cost. The resort and beach area is only small and there was a large new building being built so I do hope that they don't spoil it by overcrowding. As it was it was just about right. There are plenty of pools to choose from with great four poster beds around to really relax on. As with every beach resort, these get "saved" very quickly so you sadly have to do the same, early, or lose out.
Each block of rooms has a personal concierge for enquiries. It seemed about 2 concierges to about 20 rooms but that's just a guess. This was a genius idea and saves large queues at the lobby.
One let down were the wedding parties that got drunkenly boisterous and noisy. These seemed to be mainly American (sorry to my American friends but it did). It is perhaps because it is quite cheap to get to for them and they make the most of the all in cocktails. We never really got bothered (despite having to split up a domestic argument in the Asian restaurant one night)but we spoke to two separate couples who had to move rooms due to noisy wedding parties. Sadly, as they seem to take pride in their weddings, it may be what lets the resort down the most and they can't really help their visitors behaviour.
Overall we had a fabulous relaxing stay and came back with over full bellies from the lovely food which is exactly why we went in the first place.More
Robert K, Lytham St Anne's, United Kingdom
very good, but wrongly marketed
Dont hesitate to book this resort, the location, staff, rooms, beach and facilities are all excellent. found the food to be perhaps not quite as marketed and have had better elsewhere in Mexico, my only complaint is the way the resort is marketed. EDSS is supposed to be a romantic couples resort and on the whole it is!!!. Sadly it attracts and promotes the resort as a wedding destination and why not, but when you book a vacation for quality, peace and tranquility and get drunken, loudmouth wedding parties, on the beach, around the bar, in the pool and creating noise in the early hours, its a little dissappointing. maybe we were just unlucky, but i dont think so. EDSS please decide what type of clients you want, if you want wedding parties then say so!!!! and couples who prefer a quieter resort can go elsewhere!!! just a quick thankyou to Sam the Thomson rep, great job!!! and also to the EDSS staff who made our stay so good, nothing is too much trouble. very very good resort, just decide which target market you want to attract.More
Very nice but won't return.
My partner and I have just returned from a 14 night holiday at this hotel. Our review is as fair and balanced as possible.
First things first, the flight, it was actually enjoyable and we found the Dreamliner comfy and spacious even without upgrading. Immigration at Cancun airport is a shambles, no air conditioning and LONG queues, watch out for the customs line on the way out you need to fill in another form which is not provided on the plane prior to arrival. The transfer to the hotel was just over an hour so that was fine. Check in was pleasant and relaxed, the staff do all the work while you sit and enjoy a cool towel and drink.
We stayed in a junior suite and found it to be airy and spotless with a well stocked mini bar. Jacuzzi bath in the room was great. The grounds are well maintained and there are staff everywhere cleaning and tidying up.
The dress code in the restaurants seems a bit old fashioned to be honest and I'm not really sure what it achieves. I don't think that if a guy sitting at the next table is not wearing a collar it will detract from me having a nice meal!
Restaurants are good but not five star. The Asian was our favourite closely followed by the Italian. The Gourmet Pub is the only one you have to book, we went twice. The first time it was good but the second meal was pretty awful actually, oxtail stew with huge lumps of fat made it inedible.
The burgers at the Sandwichery at lunchtime are HUGE. The pizzas there are lovely too.
The entertainment team are very good and they work hard to help you have a nice holiday, they are not pushy but make sure you are kept informed about what's going on.
We went to the beach everyday and never reserved a bed on any day, we always got two beds together and enjoyed the drink service from Estella. Kayaking was fun despite Mr Grumpy who works at the booth, if you've been you will know who I'm talking about..
We went to the spa and enjoyed our treatments there, we also used the gym and found the equipment adequate and spotless.
Yes there were two weddings at the hotel during our stay but they didn't affect our holiday, it wasn't a rowdy place at all.
Unfortunately we both had very dodgy tummys after our first week and spent most nights of our second week in our room not able to face anything to eat. I have no idea what caused it but it was really bad and is the reason we won't go back. I don't think it was the food because the place is really clean, maybe the ice in the drinks was the culprit.
To sum up, this hotel is lovely, the staff are great and can't do enough for you, the facilities are very good too. I would have preferred a buffet option at night for dinner, you don't always want a sit down three courser every night especially when feeling the effects of a tummy problem.
I would recommend the hotel but we won't be back.More
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Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only and any other booking type. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time.