El Dorado Seaside Suites by Karisma  

This adults-only hotel is on a peaceful swathe of beach and luxuries like jacuzzi® rooms and gourmet dining come as standard.

When you arrive at the El Dorado Seaside Suites you’re greeted with a glass of fizz. And it goes up from there. Think butler service and 4-poster daybeds on the beach that fronts this place.

The standard rooms at this hotel are suites, which come with a jacuzzi®. If you want to spoil yourself even further, you can upgrade to a swim-up suite with access to a lazy river.

TripAdvisor Traveller Rating

Based On 4902 reviews

  • Official Rating
  • 26Buildings
  • 378Rooms
  • 1Lift
  • Floors: 3 or 6

Couples

Stylish adults-only holidays, designed for two

  • Contemporary style
  • Great settings
  • Top dining scenes
  • Relaxed atmospheres
  • 20kg luggage allowance
  • Adults-only hotels

Find out more about Couples »

 

Honeymoon and Anniversary Offer

Honeymoon and anniversaries get a beachfront sky massage 2-for-1 offer, bottle of sparkling wine on arrival, 15% spa discount, flowers in room and a decorated room with candles and rose petals. Complimentary when booking a Beachfront Jacuzzi® junior suite, Swim-up Jacuzzi® suite or a Premium junior suite. Offer only applies within 60 days of your wedding or 30 days of your anniversary date and for bookings for 10 nights or more. Proof of marriage is also required on arrival. Please contact us after you've booked to qualify.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Gourmet 24-hour All Inclusive with unlimited à la carte dining and gourmet cuisine. 24-hour room service.  Selected international and local-brand alcohol, soft drinks, tea and coffee. Charges apply to bottled beer in the bars. 24-hour room service and minibar restocked daily.  Daytime snacks.

Facilities ► View all

Outdoor pool

There's loads of sunbeds to chillout at the poolside.

Daytime activities

Including various games, sports, trivia, live music, aerobics and a kayak tour.

Klay Talay Asian à la carte restaurant

This place has a menu that serves up Thai, Japanese, Chinese and Vietnamese food.

Rooms► View all

premium jacuzzi® junior suite with sea view

Premium Jacuzzi® junior suite with sea view sleeps 2 with a ceiling fan, TV, CD player, DVD player, coffee-maker, iron and board. These rooms are on the 5th and 6th floor.

jacuzzi® junior suite

Jacuzzi® junior suite sleeps 2 - can be sold as a single with a king-size bed, a ceiling fan, TV, CD player, DVD player, iron and board and a coffee-maker.

TripAdvisor Reviews Show more reviews »

Great

Just finishing a great holiday at Dorado Seaside. I was very impressed with the staff - they were all friendly. Chuc from the entertainment staff was great - from morning yoga, to snorkelling to an impromptu ping pong lesson, he made things fun. I also found the food to be very good - only a few small misses, almost every meal was fresh and tasty. My favorites being the Mexican restaurant (great guacamole) and the Asian fusion. The drinks are also really good pretty much anything you wanted. My husband and I are pool people and really liked the options, we stayed in the premium suites and thought its private pool was nice and quiet. As many people mentioned the beach is narrow but it didn't spoil our holiday in any way, we still had enjoyable walks down the beach. We were very impressed with the holiday, we haven't stayed at an all inclusive in several years and were pleasantly surprised.More

travellingcanucks23, Ottawa

More than we expected

This was our first time at El Dorado Seaside Suites. We have never been to a resort like this before. It was fabulous. The rooms and grounds are very nice. And the staff went beyond our expectations. Just to mention a few, Gerardo at the main bar was fantastic. And the entertainment staff, Chuck, Omar, Ruth, and a few others I can't remember their names, we're all fantastic. The service on the beach was great. Stepanie made it very memorable. We were never with an empty glass for very long. The food was incredible. Roberto at the Mexican restaurant was very nice. Thanks to all for making this vacation a great one for my wife and I. We were there for 7 days. We had a fantastic time. The Mexican restaurant and the bbq pit was our favorite places to eat. We really have nothing to complain about. Just remember that everything has a little bit of a Mexican flair to it. So when you order something, it may be a little different than what your used to at home. But isn't that the idea when your traveling? To have something different than home. All and all one of the best trips my wife and I have been on in a long time. Thank you El Dorado Seaside Suites.More

Todd M, Richmond, British Columbia, Canada

2nd visit & not disappointed

We stayed at Seaside Suites from 15th Dec for ten nights, we were there last year a similar time. We were a little disappointed with our room this time & ended up paying to upgrade to a premium suite which was so much fresher. The first room was tired, smelt a bit mouldy, didn't have a king size bed and the bath had brown stuff come out of the taps & the tv made a buzzing sound. We were located the furthest away from reception & found that the communal ways were often littered with old plates, rubbish that had not been cleared. That aside we still thoroughly enjoyed our holiday, the food was excellent especially the Vida garden grill and the Mexican, we only had one poor meal & that was the Asian. The selection at breakfast is excellent. The areas of the beach and pool are clean and nicely spaced out so you never feel on top of anyone, you can choose to me involved as much or as little with entertainment, but we have to say a big thanks to Chuck & Omar from the entertainment team they really made our holiday with the games and their great personalities. All the staff are friendly and helpful and a real credit to the resort. It is the perfect place to relax and unwind and the all inclusive is exactly that even including room service. We will return or perhaps try the other Resort.More

JayLeanda, East Sussex

El Dorado Seaside- exactly what we needed!!!

I have to say that this resort was exactly what we needed. Funny enough that I always look for what is offered at a resort prior to booking...and this vacation I used none of them at this hotel. I wanted hot sun, good service, great food and comfort and found it all at this resort. I read through all of the negative trip advisor comments- and that said I think some of them have justification- but I cannot count most of them against this resort. I only read negative reviews (because lets be honest- you should have a good time on vacation so I want to know why you didn't it was fabulous...). I think a lot of these reviews are unfair. Some mention the behaviours of other guests, the airport or the transport to the hotel...but more on that later... The lobby of this hotel is not grand. It is not big, with high ceiling and opulent lighting- but who cares! Staff was friendly and waiting to help us. We were offered a warm cloth and a glass of cool alcohol. Check in was painless and quick. **The only complaint I have about check in should be more details of the resort. Things like- beds on beach are free (we had several other guests ask us if you had to pay extra) and you should check in at the podium when you go for breakfast and lunch (we sat ourselves at the open outside area one lunch and were spoken to by one staff female like we were badly behaved 6 year olds..lol- again, if one staff person can ruin your vacation, you are hard to please).** The previous comments are absolutely the only issues we had at this resort. Minor and trifling for sure. Some previous travellers comment on the beach. Here is my opinion of the BEACH- 1) it is only a strip of beach...but how much space do you need? 2) The water at the beach is quite rocky and filled with coral. I am amazed that people complain about this resort trying to make the ocean become natural again. I was loving the snorkeling because you are seeing the growth of a coral reef! Please don't use your water shoes to trample the new growth! If you need a clean sandy bottom in the ocean to be happy- go to Cancun! This resort is awesome for trying to naturalize what never should have been ruined. The snorkeling is great, and the equipment is available. Another issue that crops up as complaints against this resort...BEACH BEDS. Yes, they are a premium. I am not sure what is going to make that change because you can not make everyone happy. The people who put their stuff on the beds would be angry if staff removed it every hour...and the people who can not find a bed are also angry. Here is my advice...go to the left of the pier. The beds on the walk out beach are always gone by 8am. We won't play that game. We wandered down to the beach every morning at 8 or 830am and had no issue finding lots of bed behind the break wall. There is the walk over stairs and sandy beach right there, and it is quiet! The pool is right behind this location- and usually empty. There is gentle pan flute music playing before 10am and more lively (but not too loud) music later in the day.There is the swim up bar in the pool, and the server Ana was always around to bring you drinks at the pool and beach beds. The sun is hot and direct to these beds in the morning- so if you want sun- perfect. Staff are out raking the beach everyday near the beds, and cleaning the never ending supply of seaweed. I was curious if these beds were always vacant due to the hotel being at less than capacity so I asked at checkout. The resort was 94% capacity...so this means probably no one thinks to go to the break wall even when the hotel is almost full. The FOOD- okay, here was our opinion on the food....overall Great!! Yes, portions are not huge...but why would you want big portions? There is so much food every where all the time! If you leave a restaurant hungry you are a fool! We always order apps, soups, meal and an extra dessert and were stuffed beyond stuffed. I think that the lobster and steak should be included if this is really 'Gourmet All Inclusive' but I guess we knew that before hand that it was not- so I can not fault the hotel. I don't like the 'up sell' of the wine list- but again, I am not a wine person and couldn't care less...but you might be upset if you didn't know the wine prices are USD and wanted premium wines...The ROOMS- not sure what anyone could complain about...lighting is not bright...but who cares! They were clean and well stocked. I would have liked more options in the minibar fridge but if you need a drink there are so many bars through out the resort. If you have stayed at other 5* hotels these rooms might feel like a let down- but I am not in the room enough to care. The beds are great, and the pillows are comfortable...and if you are not happy with the pillows they have a menu. The concierge directly outside each building block was nice. I like that there was someone available to discuss needs for your room or vacation. Staff was friendly and helpful. They offer free book exchange and extra sunblock/after sun. If you need some- take it...and you have extra...leave it behind. I guess I would want that if you could get clean towels anywhere on the resort instead of only through our concierge, and I hate the 'towel card' thing with charges apply if you loss your towel but we left our towel lying around when we went for meals and swimming (as well as our books, hats, sunblock) and never experienced any theft...The POOLS were always clean and well maintained- and usually empty. I wish the pools were a little warmer...but can not fault the hotel that I am a wuss. DRESS CODE- I guess all they ask for is no flip flops and no shorts. Easy enough. My hubby forgot his dress pants and ended up in jeans all week...sorry if anyone was offended, lol. Dress up if you want...or don't! Be comfortable because you are on holidays. SPA- we did not use it. Heard it was awesome but found its location to be far away from the resort down the resorts busy service road/main entrance. I would suggest to the resort to stop sending so many spa solicitors to the beach beds. They don't harass you, but after 3 or 4 people ask you every day for a week- it gets tiresome. GYM- we usually use the gym when we got to these resorts so on the first day we checked it out. Machines appear new and well maintained but the glass wall outside the treadmills look at a cement wall and was not inviting. The gym is attached to the spa- so the location is not convenient and we opted out of our workouts for the week (a little sad...but oh well- holidays from workouts!). Not a complaint! SERVICE- service is what really makes this resort! Not once were we solicited to give this hotel a good review on tripadvisor- but I feel it is important for people to know what to expect when they get to this resort. I don't generally tip at all inclusive resorts. Tips are included! Some people tipped- and that is their choice That said, staff were awesome and never asked for tips. Service was good regardless of tipping. Friendly, helpful and courteous. I would say their service was 5*! I said generally tip because we did tip this time....pool server Ana was so deserving! as well as our waitress Sandra at the Gourmet Pub! They really made their service stand out! If the star system was honest, this hotel is a solid 4 star hotel as far as amenities go- but service makes it 5* hands down! We have travelled all over the world- South Africa ( a real 5 star - Morukuru Family resort OMG!!), China (5 star touring) and Mexico, Jamaica, Cuba, Bahamas. We usually only book 5 stars, and agreed this was the BEST resort in the Caribbean that we have been to yet for service. Highly recommend it to anyone looking for rest, relaxation and service! If you want loud, party and smooth beach- go somewhere else. We booked through Sunwing. Flight was pleasant enough and service is good on the pane. Airport in Mexico was a nightmare- but in no way ruined our start or reflects on this resort!!! Just a heads up! Not a pleasant ride to the resort- again Sunwings' issue...not the resort!!. There were 10 guests crammed into a shuttle bus that seated 10 guests exactly- with couples split into single seats (not real romantic start for people going to a couples resort) travelling over 120km down a bumpy highway for an hour with no beverages offered. Sunwing then had the orientation the next day which was essentially a tour booking seminar. Skip it unless you want tours. (we did no tours this holiday - but heard Xel-ha is great). The shuttle bus back to the airport was 15 minutes late...a pev of mine... I say this hotel has it all- if you know what you want...a genuine holiday. My hubby and I agreed this was our most romantic holiday we have ever had (and we are not real 'romanitc' type people. Would book Karisma hotels again. Looking forward to our next holiday!!More

weluv2travellots, Ontario

Great place to relax and unwind

This is a beautiful property - not too big, not too small. There are no wild parties with loud dance music blaring all the time but if you are looking for a relaxing time by the ocean to eat good food, unwind and soak up the sun - this place is prefect! Room: Luxury Junior Jacuzzi suite - very nice, we could see the ocean from our balcony, but keep in mind there are a lot of trees between most rooms and the ocean. Food: food was very good. We picked this resort because we wanted an all-inclusive with good food, so here is my opinion on the restaurants. #1- Gourmet pub. Every bite was perfect. Best chicken wings I have ever had! I know, its just chicken wings but once you try it you will know what I mean.... #2 - La Carreta (Mexican) - food and service was excellent. #3 - Lunch options: Arrefices - try the seafood soup. It was phenomenal!! .... there are other restaurants, but those were my favorites. Beach: The beach is nice, plenty of beach beds and although you will always find one if you want a specific spot on the beach you will have to wake up early! There were some fish and the water is shallow, so its nice to go snorkeling. As other reviewers have warned, it is a bit rocky in places but not too bad.More

aps12342015, Ottawa, Canada

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