A beachfront location, thatched-roof rooms, and acres of greenery – the Catalonia Maya Riviera Resort & Spa offers a true taste of the tropics.
This beachfront property is haloed by tropical gardens. Among the greenery you’ve got five pools and seven restaurants, plus Caribbean-esque rooms dressed in warm terracotta and oak wood.
There’s a real castaway feel to the hotel. Thatched-roof buildings peek out from in between tall palm trees, and it all opens out onto a white, sandy beach.
TripAdvisor Traveller Rating
Based On 4683 reviews
- Official Rating
Fly Long Haul
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary drinks
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests from 1st May
Honeymoons get a bottle of sparkling wine, a decorated room, chocolates and a surprise gift from the hotel - please request at time of booking. Please note: Marriage date should be no more than 6 months prior to honeymoon booking - certificate to be shown on arrival. This offer does not apply to those booking a honeymoon room.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee until 02.00. Snacks until 02.00.
Facilities ► View all
5 outdoor pools
In the hotel and neighbouring Catalonia Yucatan Beach Hotel. Surrounded by sunbeds, parasols and deckchairs, there's plenty of space to lounge by the pool.
Alebrijes Mexican à la carte restaurant
Serving authentic Mexican food.
Offering massages and beauty treatments.
Rooms► View all
Double room sleeps up to three adults or two adults and two children, with one king-size or two double beds, an extra bed and a plasma TV.
superior double room
Superior double room sleeps up to three with alarm clock, bathrobes, slippers, ceiling fan, coffee-maker, iron and board, and a plasma TV. You'll also gain privilege benefits which include access to a private lounge, concierge service, welcome cocktail, beach towels, pillow menu and selected discounted facilities.
TripAdvisor Reviews Show more reviews »
I just want to start by saying I am currently on day 5 of a 14 day holiday at this hotel. I would usually wait until after but feel that people need to know what it's like. When we arrived after a ten hour flight and three hours trying to clear the airport we were greeted with a refreshing drink. Good start, it went downhill fast from there. We were given a room 260 in A block. The room was dark, damp, no hot water, the shower did not work and the beds were like lying on concrete. We did not unpack the cases and went straight back to reception to report the issue. We were told that we would have to stay in the room or we could 'upgrade' the next day. When we questioned the amount we were told it would cost 30 peso per person per night. After an awful night we again went to reception the next morning. We were then told that we may not be able to change as others had rooms booked. We argued that we had not had a shower in 36 hours and if they could not change the room then we wanted to change hotels. The reception staff then told us that we would be able to move later that day but that the price had since gone up! We eventually moved rooms and happy to pay extra to move as we at this point were desperate for a shower and to unpack. The room we now had, 6023 in block 6 is a nice enought room. It is clean and the bed is comfortable. On day 4 we had a problem with the toilet. Maintenance eventually came, said nothing wrong and went again. No difference. They came out again and changed a part. It worked for the rest of the afternoon. In the evening it went again. Today so far maintenance came this morning, this afternoon and now, at 16.42 they are here again. I had to insist a manager come to the room to get things moving. Now you may think that things like this happen, and they do. However at this hotel one has to remain in the room and wait. I have now lost a day of my holiday waiting for this to be sorted. It really should be sorted immediately. The hotel operates a two tier system, one for standard guests and the other for privilege guests. The difference is very noticeable. I have been both. The sun loungers for privilege are better. The beach area that is not rocks is reserved for privilege even the restaurant has special tables. We booked wit Thompson holidays and were not given the chance to upgrade. If you want to visit Mexico, and it is lovely, then go somewhere else. This hotel is great for young couples who want to sunbathe and get drunk. Yesterday somebody was being sick in the pool. The only decent pool is next door at the Catalonia yuca tan. The beach is rocks, and full of seaweed. Not inviting at all. We have been to Mexico before and stayed at the Riu Yucatan in playa car. It was a lovely hotel with a gorgeous beach. The only reason we did not return is because we are with friends and this hotel was recommended to them. I don't doubt we will enjoy the rest of our holiday but that will be in spite of everything that has happened. But for future travellers I would advise going somewhere else.More
mj05dgv, Manchester, United Kingdom
NO BEACH! Tons of Seaweed. Beware!!!!!!!
Food was good, Pool was good, Staff was very friendly. Unfortunately, There is no beach. Pictures posted that show a beach in front of the boardwalk must be old. Because there is zero beach, only really stinky seaweed.More
plw525, Cleveland, Ohio
Nothing bad to say about this hotel! Everything was excellent! Good restaurants "Ã la carte", This hotel is super clean! Super staff! In fact, we had a great experience! I would return in a hearthbeat!More
Best part - awesome scenery/views
Check in was awful and took almost 30 minutes. I'd tell them basically NO BEACH unless you walk much farther out but still very rocky. Beautiful scenery and pools! Cute little towns/restaurants/Marina you could walk down to without going out of the "gated" community. Hotel rooms DID NOT supply alarm clocks/clocks you'd have to purchase if you needed. Had to ask for Iron/Ironing Board. Room was not cleaned every day Hotel rooms needed some TLC - cracks in sinks, showers kinda tricky (hot/cold water variance) Also the staff speaks very little English, and we were definitely the minority. Restaurants do not accept reservations you'd need to go down when they'd open and put your name on the list then they'd give you a time to come back or be seated right away. Ala carte` restaurants were very good but portion sizes were small for side items. Not a resort that has much "night life" even with the # of bars and disco seems to be popular resort for families and/or older couples. Also nothing very "air conditioned" at all. Rooms weren't able to get "cold", majority of bars were outside or in covered areas. Any indoor bars or theater never was cold, A/C must be set very low. Workers/Maintenance works took excellent care of the pools, grounds, property - need to work on the rooms as well.More
Melissa A, Milwaukee, Wisconsin
Fabulous Holiday ... Again!!
Love Just About Everything About This Place ... No Negative Comments Here!! Resort has everything you need and is not HUGE so you can walk anywhere in 10 minutes or less!! In a Gated Community so taking the Free Bikes for rides around the community is a nice way to pass the time and gives you better insight into the area.More
JJD1956, Winnipeg, Canada
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