Honeymoons get a bottle of sparkling wine, a decorated room, chocolates and a surprise gift from the hotel - please request at time of booking. Please note: Marriage date should be no more than 6 months prior to honeymoon booking - certificate to be shown on arrival. This offer does not apply to those booking a honeymoon room.
Food & Drink
Buffet breakfast, lunch and dinner.
Selected local-brand alcohol, soft drinks, tea and coffee until 02.00.
Snacks until 02.00.
Suites benefit from a modern living area and amenities - including a king-size bed, air-conditioning, bathrobes, slippers and a ceiling fan. You'll also find a coffee-maker, plasma TV, and a balcony or terrace. These rooms will also receive the Privilege benefits including access to the private lounge known as La Palapa with daily coffee break, privileged reception with concierge for guest services and a privileged check-in area. You'll receive a welcome cocktail, a distinctive identification bracelet, a beach towel service in your room and a pillow menu. You can have 20% discount on a lobster romantic dinner on the beach - plus free access to Las Tapas Restaurant. There's a 10% discount in massages or treatments taken at the Hotel's Alegria Spa with entry to wet areas at Spa Alegria at no charge once per stay.
These spacious double rooms come with either a balcony or terrace that offers views of the gardens. Your room will benefit from a modern living area and facilities - there's air-conditioning and Wi-Fi so you can stay cool and keep connected. Just so you know this room can sleep up to 4 people with a king-size bed or 2 doubles provided.
Stayed at this resort for 2wks. Complex was lovely, friendly staff and always smiling. Food was excellent and always hot, good choice, something for everyone.
Maid service was great, replenished fridge everyday, with water and soft drinks, and even had a different animal made from towels everyday...lol great!!!
Would recommend this hotel, we will definetly be back.
Went on 2 excursions whilst there.
One to Coba, and the Jungle experience.
1st the Coba..... Would like to say a big THANKS to Roberto our guide for the day, very knowlegable and friendly, really good experience, highly recommend.
2nd Jungle experience.....Would like to say a big THANKS to Alex, another very experienced guide, made us feel safe, and nothing was to much trouble, went on the zip lines and also snorkeled in the Cenotes, brilliant experinence, didnt feel pushed into doing anything, Alex was very laid back...well done.
Both excursions where booked through our Thomson guide Stephen...Thank you!!More
I went by myself as I needed some me time but I also wanted to have fun. I'm 29 years old and I thought it was perfect. Hotel is buzzing with activities of you want to take part but on the other hand if you just want to read a book on the beach or sunbath it's perfect with your cocktail. I may have been alone but didn't feel lonely for one minute with the very friendly staff and other holidayers. The excursion are amazing and suggest you book when you get there as its cheaper. There is so much to do you won't get board. I've made friends for life there and I intend on returning. Also it's VERY clean and service is very good. They have a safe in the rooms so use them and the have irons and hair dryer too!More
Great beach bar
Love the daytime bartenders at the Pure beach bar. Manuel is so awesome! So are Valerio and Miguel. Great coconut mojitos.
The beach is beautiful but there are rocks, so wear your water shoes. Great addition to the privileged beach section are bean bags to lay in the sun. Love them!More
I have been to this resort 6 times and everytime it has been wonderful. I would highly recommend upgrading to the Privileged rooms as they are newer and cleaner and have much better views. The service in the restaurants and bars was beyond compare. The food is DELICIOUS, as well. The location is also great because it is not far from many excursions. I would highly recommend this resort.More