A beachfront location, thatched-roof rooms, and acres of greenery – the Catalonia Maya Riviera Resort & Spa offers a true taste of the tropics.
This beachfront property is haloed by tropical gardens. Among the greenery you’ve got five pools and seven restaurants, plus Caribbean-esque rooms dressed in warm terracotta and oak wood.
There’s a real castaway feel to the hotel. Thatched-roof buildings peek out from in between tall palm trees, and it all opens out onto a white, sandy beach.
TripAdvisor Traveller Rating
Based On 4983 reviews
- Official Rating
Fly Long Haul
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary drinks
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests
Honeymoons get a bottle of sparkling wine, a decorated room, chocolates and a surprise gift from the hotel - please request at time of booking. Please note: Marriage date should be no more than 6 months prior to honeymoon booking - certificate to be shown on arrival. This offer does not apply to those booking a honeymoon room.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee until 02.00. Snacks until 02.00.
Facilities ► View all
5 outdoor pools
In the hotel and neighbouring Catalonia Yucatan Beach Hotel. Surrounded by sunbeds, parasols and deckchairs, there's plenty of space to lounge by the pool.
Alebrijes Mexican à la carte restaurant
Serving authentic Mexican food.
Offering massages and beauty treatments.
Rooms► View all
Double room sleeps up to three adults or two adults and two children, with one king-size or two double beds, an extra bed and a plasma TV.
superior double room
Superior double room sleeps up to three with an alarm clock, ceiling fan, iron and board, coffee-maker and a plasma TV. You'll also gain Privilege Benefits which include access to a private lounge, concierge service, welcome cocktail, beach towels, pillow menu and selected discounted facilities.
TripAdvisor Reviews Show more reviews »
I wet to the Catalonia for a family holidays, and I have to say we all love it. Nice place, excelent service, the entertaiment staff was great, and the food at the buffet was god. Great value for the money. The points to improve are the speciality restaurants, they were not really specials and you cant book them. If you like sandy beaches this is not the hotel.More
Wedding at Catalonia Riviera Maya
This is a beautiful resort. The rooms are comfortable and large. The balconies are great. We had a large group and 5 rooms. We paid a bit extra for the "privileged rooms" and it was worth it. The food is delicious and available almost 24 hours. We loved the Mexican restaurant, but the Japanese, Italian and the steakhouse were also great!! The buffet had numerous options, all delicious. The staff is very friendly and accommodating. The best part of our trip was the wedding. I highly recommend having a wedding at this resort. The wedding planner, Mayra Ocampo, is a true professional! She took care of the smallest detail ensuring that everything was perfect. The only negative part of the trip was the sea weed on the beach. It was not the fault of the resort as the whole Riviera is having an unusually high amount of sea weed this year. But the pools and pool bar more than made up for that. IiMore
Adriana M, New York City, New York
Think twice before booking this hotel
First of all we chose this hotel because of the price and 'mostly' favorable reviews; although many did mention about getting what you pay for. They were 100% correct. There was always a line two or three deep at registration; they had three stations but never had more than two working the desk; and one would disappear for no reason at all and then return in about 10 or 15 minutes; they seemed to be very disorganized as when it came to checking in guests. Our rooms weren't readily available upon check in (we were early; no problem). My wife went to check back and was told that one of our two reserved rooms were ready (we were traveling with our children so we decided to wait; she was told one room was on the first floor and the other was on the second floor). When we finally did get the rooms, both were on the fourth floor and our room was a corner room which had a view of the entrance to the hotel on one side and a view of their maintenance building on the other; since it was going to be a hassle to move, we decided to stay. While waiting for our rooms we decided to go to lunch at one of the buffets....little did we know we were going to be attacked by a group of men in white shirts harassing us to attend a seminar about their vacation club; one of them, Jesus, even cursed at us when he found out we actually signed up with someone other than him....awful way to start your vacation. With our package, we were allowed two meals in one of the three themed restaurants; we chose the hibachi and the Italian. We made a reservation for the hibachi at 7:00 and was told that we couldn't sit until 8:15. To make a long story short, it was 9:15 before we actually sat down. The only consolation was that the maÃ®tre d offered us an additional seating at their steakhouse. The resort is nice, five pools, a well kept beach (both sand and rocks). There are two pool bars; one of them closed at 6:00 (unless you were willing to throw a few bucks at the bartender to get something other than beer at closing time. Sometime during our third night the chillers for the air conditioning went down; we were never notified, we found out by complaining about the temperature in our rooms. Everyone said they were working on it....they weren't. This only affected the rooms in the main building; the rooms occupied by the 'preferred' guests never had this problem. We also found this out because we were moved to rooms in this area for our last night (the air conditioning was actually blowing out into the open walkways !! The drinks at the bars were O.K. some seemed stronger than others; regarding the alcohol in their frozen drinks (daiquiris, margaritas, pina coladas) forget it !! You had better order an additional shot of rum or tequila if you want to taste the alcohol. The pool areas were very noisy from mid-morning to early afternoon due to all the games played with the younger kids. Beach areas were very quiet for the most part. All in all, it's more than likely that we would not re-visit this resort. We didn't get the feeling that any of these issues would be remedied. Maybe if we had 'upgraded' we would've had a different experience but you shouldn't need to pay more for basic amenities.More
JOHN A, Hatboro, Pennsylvania
We been there last year , It's has beautiful resort and pools , rooms is small but very clean , beach is the best thing very clean its crystal clear , people very friendly and good customer service . Great night life , very clean resort a lot of food and drink we loved it More
Wonderful Family Vacation!
I was nervous after reading some reviews of this resort but I am so glad that we stayed the course and went. When we arrived at the resort we were greeted warmly, handed a festive fruit drink and Pamela checked us right in. She was wonderful and helpful with our questions. A staff member helped us with our bags and escorted us to our room without delay. He stuck around to make sure we were happy with our lodging and answered more questions for us. We stayed in a Priveleged Family Suite that was very clean and beautiful. We had our own outdoor tub, seating area and garden. Inside we had a living room area with separate bedroom and a huge bathroom. Both queen beds were very comfortable. There are 4 of us and it was plenty of space for the time we were actually in the room. Housekeeping was wonderful and kept our room clean. We looked forward to seeing what our towel origami of the day would be. If we needed anything, we got it without any hassle. The restaurants were a great experience for us. No long wait time to get seated at all. We enjoyed the food and trying new things. The waiters were fun spirited and gave suggestions when we asked. Horacio at Alebrijes made sure no cilantro made it into my food as I have an allergy. Carlos and Oscar at Mikado did everything right as did Hector at Terrace Tapas Lounge. The bartenders were a lot of fun and made sure your glass was never empty. My kids loved all the 'virgin' drinks they made for them without even having to ask. Macgiver, Irving and Mauricio being the faves. We enjoyed our breakfast(s) at the restaurant which offers fresh omelets. Lucas and Francisco served us each morning and did a fantastic job. My son would like me to mention the french toast is amazing! The buffet is just that...a buffet. Not my favorite but a buffet never is. You can certainly find something decent though and if all else fails they have meats you can make your own sandwich or you can head to the snack bar for burgers and fries. The resort itself was lovely. The water is a reef area for snorkeling and has spectacular fish. You need water shoes as it's a bit rocky. If you are looking for waves and sand castles you are at the wrong place. The lagoon is very enjoyable and offers the soft sand floor. You can rent kayak's and sailboats at no expense and they have snorkeling equipment as well but we brought our own. The pools are well maintained and offer themed games throughout the day. There is a pool bar that seemed popular but we spent most of our time hanging out with the fish. They had poolside events in the evenings and a theater with live shows. The sports bar had pool, ping pong and the like. I believe there is a disco there too. You'd have to try to be bored as there is always something to do or somewhere to go. The resort is in a gated community. There is a marina there with a boardwalk. A dolphin adventure is there as well. There are shops and restaurants you can walk or ride a bike to and feel safe. We enjoyed several morning walks. The area itself is close to many sites and there are plenty of nearby excursions to take. In summary, this is a 4 star resort that does a good job maintaining the grounds, beach and pool areas and guest rooms. The wifi is sketchy but that was a non issue for me. Kids were able to post to Instagram but had to do so from our patio area. They do have timeshare salesman there but we ignored them. We were asked twice for our time and simply smiled and said no thanks. That's all it took. I think you are better off paying a little more and staying as a 'priveleged' guest. You have access to everything if you do and the restaurants alone make it worth it. We brought $100 in 1's and in 5's as another reviewer suggested for tips...good call! That being said, everyone employed there was very nice to us before knowing we were tippers. Yes there was seaweed around the perimeter of the beach area. That's a Mexico thing, not a resort thing. They did the best they could to clean it up throughout the day. It didn't bother me as it wasn't slimey and it didn't interrupt our swimming or snorkeling! All in all we enjoyed our stay there very much and appreciated how we were treated. I would be happy to revisit this resort anytime.More
Lisa C, Raleigh, North Carolina
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