A beachfront location, thatched-roof rooms, and acres of greenery – the Catalonia Maya Riviera Resort & Spa offers a true taste of the tropics.
This beachfront property is haloed by tropical gardens. Among the greenery you’ve got five pools and seven restaurants, plus Caribbean-esque rooms dressed in warm terracotta and oak wood.
There’s a real castaway feel to the hotel. Thatched-roof buildings peek out from in between tall palm trees, and it all opens out onto a white, sandy beach.
TripAdvisor Traveller Rating
Based On 4926 reviews
- Official Rating
Fly Long Haul
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary drinks
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests
Honeymoons get a bottle of sparkling wine, a decorated room, chocolates and a surprise gift from the hotel - please request at time of booking. Please note: Marriage date should be no more than 6 months prior to honeymoon booking - certificate to be shown on arrival. This offer does not apply to those booking a honeymoon room.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee until 02.00. Snacks until 02.00.
Facilities ► View all
5 outdoor pools
In the hotel and neighbouring Catalonia Yucatan Beach Hotel. Surrounded by sunbeds, parasols and deckchairs, there's plenty of space to lounge by the pool.
Alebrijes Mexican à la carte restaurant
Serving authentic Mexican food.
Offering massages and beauty treatments.
Rooms► View all
Double room sleeps up to three adults or two adults and two children, with one king-size or two double beds, an extra bed and a plasma TV.
superior double room
Superior double room sleeps up to three with an alarm clock, ceiling fan, iron and board, coffee-maker and a plasma TV. You'll also gain Privilege Benefits which include access to a private lounge, concierge service, welcome cocktail, beach towels, pillow menu and selected discounted facilities.
TripAdvisor Reviews Show more reviews »
We stayed with my boyfriend at this hotel for 10 days and i cant say anything bad its a really nice hotel food is not too bad but could be more choice but thats just me Iam really picky person lol but the desserts they are the best ..staff is really nice as well the pools never too overcrowded but you would never found a sunbed at 10am because people put their towels at 6am in the morning thats just crazy but on the beach there is plenty of them..the only thing i didnt like was the beach we never went there as it was rocky and it was covered with seaweed..this hotel is in middle of nowhere and a taxi cost to playa de carmen 300 pesos each way i think its a bit pricey ..the rooms are nice we booked priviliged rooms also you have room service free of charge which was nice ..i would recommed this hotel if you looking for relaxing holiday but if you want to go out and party and looking for long white sandy beach this is not the hotelMore
denisa001, Leeds, United Kingdom
been there 2 times it is a small resort but liked it both times. people are very friendly and will help you with anything. the margarita bar has great drinks and the bartenders are great guys. the food is good normal resort food.More
linda s, Alton, Illinois
Ever review you read is correct.
The Catalonia Riviera Maya is a really good resort but it should be great. After reading the reviews I was a little hesitant because of the bad reviews. But I figured some were just being too picky. Well I learned, whether a bad or good review, everyone is right. The resort has some outstanding points and horrible points as well. Check-in: The process was horrible. It took about 20 minutes. And we were given a double room, not the king room we booked. After calling the front desk, the women said they didn't have any king more rooms available. But after a 10 minute "discussion" with her, we were placed into a king room. Room: The room was ok. It was spacious and well designed. It just seemed cheaply constructed and showed signs of wear. The only real problem was the shower. The tub leaked and the shower head didn't stay on during showers. Food: The food at the buffet was average. Nothing different from any resort or cruise. The Mikado, Japanese restaurant, is a must try. But the wait can be long sometimes. The Beach: My wife and I didn't even go to the beach. The seaweed was everywhere, even though the staff constantly tried to clean it up. In the areas with no seaweed, it was rocky. The lagoon was better, just really shallow. The Pools: The pools were really nice. There are multiple pools on each side of the resort. The poolside bars were cool and a lot of fun. It's a great place to meet new people. But the pools and poolside bar on the Yucatan Beach side are better. The Staff: Most of the staff was really nice and helpful. But stay away from the "Guys in White Shirts". They are pretty much timeshare salesman. They offer "free" stuff to meet with them. They want to sell the "Privileged" package. My wife and I declined multiple offers from multiple people on multiple days. It gets to be annoying. But Manuel and Leonardo were the highlights of the trip. They are the poolside bartenders on the Yucatan Beach side. They were friendly and very helpful. Leonardo is a ton of fun. I can see why some people love Catalonia and why some hate it. It's a great place for families of all age ranges. But I don't think my wife and I will go back unless it's super cheap. More
ShoeGoogle, Newport News, Virginia
First time at all inclusive
Overall the stay here was quite pleasant. As I mentioned in the title, this was my first stay at an all inclusive so I wasn't really sure what to expect. The grounds and common areas are well maintained, there are always staff members cleaning up, even the pool - there is someone who jumps in and cleans the perimeter. You can't swim at night due to the chemical cleaning that takes place overnight. The rooms were quite dated - not so much that it was an eye sore; but still comfortable. I had a king size bed. I had asked to be moved from my first room because it was close to a housekeeping closet and I was being woken up very early every morning. They were quite accommodating and I was able to move the next day. However, the second room had ants in the bathroom. I had also inquired about a room with a tub as in my initial booking via the Internet it had said I would get both a tub and a shower. I was told that only the honeymoon suites had tubs so I put this down to something being inaccurate on the website I had booked on. But I was later told by another guest that they had tubs in their rooms and they weren't in the honeymoon suite. Small consideration in the long run, still had a nice time, but it's also a bit about getting what you paid for. Overall, comfortable sleep; but there's no soundproofing so if you're a light sleeper or someone who is easily kept up, try earplugs or a really solid nightcap before bed ;). Great staff, especially in bars and restaurants. I ate at all of the themed restaurants and the Japanese and Italian were my favorites. The food was delicious and the service was excellent. The buffet was kind of average, but I did enjoy the breakfast buffet more than the dinner one. The wifi is okay - you get coverage most areas but it seems to work faster if you're in one of the lobbies otherwise it's intermittent.More
Kari J, Melbourne
Good for a Family Vacation
I visited this hotel with Booking Hello (https://www.bookinghello.com) because I was staying at Royal Tulum nearby. Took a look at some of the restaurants and walked around, but not much else. There was lots of kids running around and having fun, so it looked like a great family hotel, but not great for relaxing without them, so I personally probably would've come back with my boyfriend. We did, however, check out the spa. My massage was great, and the facilities were pretty nice, though I feel like everything had the potential to be a little better.More
Lisa D, New York City, New York
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All Inclusive£834 per personView details
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