Catalonia Riviera Maya Resort & Spa  

A beachfront location, thatched-roof rooms, and acres of greenery – the Catalonia Maya Riviera Resort & Spa offers a true taste of the tropics.

This beachfront property is haloed by tropical gardens. Among the greenery you’ve got five pools and seven restaurants, plus Caribbean-esque rooms dressed in warm terracotta and oak wood.

There’s a real castaway feel to the hotel. Thatched-roof buildings peek out from in between tall palm trees, and it all opens out onto a white, sandy beach.

TripAdvisor Traveller Rating

Based On 6361 reviews

  • Official Rating
  • 423Rooms

Fly Long Haul

With Thomson Airways

  • Direct flights from 7 UK airports
  • Fly on the spacious new Dreamliner
  • Experience quieter, jetlag-busting flights
  • Enjoy complimentary drinks
  • Upgrade to Premium Club for additional benefits
  • UK airport lounge access for Premium Club guests
 

Honeymoon Offer

Honeymoons get a bottle of sparkling wine, a decorated room, chocolates and a surprise gift from the hotel - please request at time of booking. Please note: Marriage date should be no more than 6 months prior to honeymoon booking - certificate to be shown on arrival. This offer does not apply to those booking a honeymoon room.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

Buffet breakfast, lunch and dinner.  Selected local-brand alcohol, soft drinks, tea and coffee until 02.00.  Snacks until 02.00.

Facilities ► View all

5 outdoor pools

In the hotel and neighbouring Catalonia Yucatan Beach Hotel. Surrounded by sunbeds, parasols and deckchairs, there's plenty of space to lounge by the pool.

Alebrijes Mexican à la carte restaurant

Serving authentic Mexican food.

Spa Alegria

Offering massages and beauty treatments.

Rooms► View all

honeymoon privilege double room with balcony or terrace

Honeymoon privilege doubles have a balcony or terrace providing some outside space. Inside you'll have a king-size bed, bathrobes, slippers, plasma TV and access to Wi-Fi. These rooms will also receive the Privilege benefits including access to the private lounge known as La Palapa with daily coffee break, privileged reception with concierge for guest services and a privileged check-in area. You'll receive a welcome cocktail, a distinctive identification bracelet, a beach towel service in your room and a pillow menu. You can have 20% discount on a lobster romantic dinner on the beach - plus free access to Las Tapas Restaurant. There's a 10% discount in massages or treatments taken at the Hotel's Alegria Spa with entry to wet areas at Spa Alegria at no charge once per stay.

Newlyweds also receive some extra benefits with the honeymoon room including special decoration for flowers and towels – plus sparkling wine and seasonal fruits as well as chocolate in the room on arrival. You’ll also receive 1 continental breakfast in your room with flowers and 1 romantic candlelit dinner at Las Tapas restaurant. There’s also a 30 minute couple's massage, a complimentary photo and a late check-out option. You’ll also receive room decoration and t-shirts and a turndown service on your first night with petals in the bed.

privilege suite with balcony or terrace

Suites benefit from a modern living area and amenities - including a king-size bed, air-conditioning, bathrobes, slippers and a ceiling fan. You'll also find a coffee-maker, plasma TV, and a balcony or terrace. These rooms will also receive the Privilege benefits including access to the private lounge known as La Palapa with daily coffee break, privileged reception with concierge for guest services and a privileged check-in area. You'll receive a welcome cocktail, a distinctive identification bracelet, a beach towel service in your room and a pillow menu. You can have 20% discount on a lobster romantic dinner on the beach - plus free access to Las Tapas Restaurant. There's a 10% discount in massages or treatments taken at the Hotel's Alegria Spa with entry to wet areas at Spa Alegria at no charge once per stay.

TripAdvisor Reviews Show more reviews »

3 Star at best

Accommodation - We travelled as a family of three our son aged 14 is too old to share a bed with so we emailed the hotel and requested two double beds for our privilege room. Upon check in we were allocated a privilege suite which was great so thanks for that. The suite comprised of a bedroom separated from the lounge area by two sliding doors. The super king bed was comfortable and sleep wasn't an issue. The fold away sofa bed in the lounge was also comfortable I'm told. The bathroom was large with a good walk in shower, jack n jill sinks and a toilet with a full frosted glass door. The room was cleaned every day and fresh towels supplied daily. As a privilege guest you also get beach towels supplied to your room. Room service is free you only pay for the call. The large balcony has a plunge bath, a bit of a novelty unless you have young kids i guess. Restaurants - There are two buffet restaurants. La Brisas is the larger and is open air (it has a roof) Bird netting has been provided but nobody has told the birds. As a privilege guest in La Brisas you get to sit next to the staff dining area. Yes the hotel staff eat lunch in the same restaurant but I'm guessing they haven't paid as much as you have to be there. El Mercado is the other buffet restaurant and is indoors with patchy air conditioning. The food in both is okay. Very little is actually hot and veg was constantly undercooked. Clean enough in both with no pests visible. There are 5 'al la carte' restaurants on site. Ayami is the Japanese restaurant and is tasty and good fun. Worth the inevitable wait. Bellavista is the Italian and in my opinion the best of the lot. As a privilege guest you can also eat breakfast and lunch here when the buffet isn't doing it for you. Bamboleo is the snack bar during the day and steakhouse at night. Buffet style snack during the day, burgers, hot dogs, nuggets etc, very casual. The steaks at night are decent enough, we ate there 3 times so cant have been bad. Los Alebrijes is the Mexican and we never tried it. the Terrace Tapas bar was generally empty. The management should perhaps revisit the use of this space. There is also La Creperie. or there might be by the time you go there. For the two weeks we were there it was under construction, with accompanying noise. Now if you want a table in any of the al la carte restaurants, you need to turn up and see if they have one free. If not they will offer you a pager and give you an idea of the time it will take for one to be free. If you want to book a specific time you need to agree to buy a bottle of wine. Yep you thought you were all inclusive but they still find ways of squeezing money out of you. Bars - There are a good number of bars throughout the complex. You share the grounds and facilities with your neighbours in Catalonia Yukatan Beach. There are two swim up bars, one in each main pool. The Catalonia Riviera Maya, (CRM) hosts the main activity pool and is generally the noisiest. The Yukatan Beach (CYB) has a slightly bigger pool and is quieter. There are kids pools at each. Drinks - YES THEY ARE WATERED DOWN .......... with ice otherwise you wouldn't drink it. A good selection of drinks are available. If you want branded just ask. There are a few drinks only available to Exclusive guests, like Baileys??? i know the drinks aren't watered down due to the number of drunks i saw there. My family and I witnessed two drunk American guys urinating on themselves at the chill out bar. When i complained to the waiter, he just shrugged. So yes, there is an element of 'spring break attitude' there which is fine, but there are families there too. Activities - As mentioned we had our 14year old son with us. There isn't a lot to do for young teenagers. there is beach volleyball and water polo every single day but you can only play if you are an adult. The French have a kids club here and their animation team are an integral part of the hotels overall team for some reason. During the Euro's they were particularly annoying. The Beach - is lovely with white sand, just not an awful lot of it. Due to the physical location, the beach is quite small and rocky, wear pool/ water shoes. You can snorkel inside the unsightly breakwater where you can see loads of fish. Sunbeds - The hotel discourages guests from reserving sunbeds. The guests don't care! If you want a spot of your choosing, get up early and join the sunbed race. General - There is a shop on-site but its quite pricey. There is a mini market down at the Marina but again its a tourist trap and pricey. the on site shop doesn't take cash, everything is charged back to your room. Like all Mexican hotels they take plastic or pesos. Shops outside take USD as will taxis. The Marina is a ten minute walk and is worth it, just to get out and stretch your legs. There are dolphins the kids will want to see. Overall, can I recommend this hotel? Sadly no. I stayed at the Riu Tequila last year and it was miles better and cheaperMore

ac17mb, 551897

Recommend

Enjoy this was the best vacation in a long time for my family.We enjoy the music at the pool. The food was delicious and a great variety for everyone. We always look for a restaurant with air conditioner and they have it. Clean rooms and always eager to help in our needs.Amazing vacations.More

702francoh, 60763

Great Stay! Some tips

As soon as we got out the taxi and into the Lobby the hotel looked magical, a real exotic feeling, not like the middle of Cancun where it is tall built up concrete buildings but beautiful gardens and palm trees everywhere. I straight away felt like I was in paradise. Our room- was bigger than expected and was spacious with a really comfy King sized bed! We were left towels everyday in shapes of animals with rose petals which was lovely, and also our balcony over looked the gardens and the pool area which was nice. Beach/pool- The pool area and gardens are so clean and pretty. There is always someone cleaning everywhere and each night I saw staff cleaning the pool till about 11/12 which shows how hard the staff work! There is entertainment around the pool each day which is fun, I got up dancing a few days and many people we met there also joined in the activities like volly ball and water sports which was fun, you will never be bored! The beach is nice, It isn't an amazing beach with an outstanding sea, I would say very average as the sea area is rocky and not like your light blue sea in other areas. You really need to upgrade to get the Privilege chill out bar as this makes the beach loads better to stay on! so do upgrade. Food- The food was good I would say there is 3 good restaurants out of 5. We got the tapas with the upgrade to privilege which is worth it as I feel the tapas was the best out of all of them! we went back twice as we had 2 vouchers and the mixture of food dishes are all yummy we tried different ones each time. I think people moan on here about the tapas as they are not used to smaller portions of food but by the time we had shared 6 dishes and then had a massive pudding each along with drinks I was so so full! The Japanese was fun they cook the food in front of you and they do a good selection of food. The Italian was ok, not like Italian at home its quite bland but still nice food. The Steak is good, steak is really big and has a nice bbq taste as it is grilled. The Mexican- Terrible! we walked out of this restaurant as it was so bad we could not eat any of the food. We also saw 2 other tables not able to eat their food and over heard them say wow this is bad...... I had tacos for starters which looked like spring rolls but the pastry was so hard and dry and had nothing inside them.. them for main had enchiladas which were stone cold and just tasteless but then we just went to the buffet anyway afterwards. The breakfast is my favourite!!!!! it had so much food, your cooked breakfasts, pastries, fruit etc and there is someone making fresh pancakes on one side and on the other someone making fresh omelettes! Entertainment- entertainment is good! The people are lovely! Some are amazing dancers. We watched many shows at the theatre whilst there including Lion King and Broadway and they were both really good and its something to do at night. We then went to have a few drinks after at the bars and the club inside the resort. Overall I had the best experience of my life and felt I was in another world. The only tip I feel is to get rid of the Mexican restaurant and replace this maybe with another type of food restaurant as many reviews say its terrible and then it is a waist of one of your tickets to use for the restaurants. I will definitely be returning though sometime soon :)More

travel123769, 187069

Catalonia Riviera Mayo July 2016

Excellent hotel, very clean, all staff very welcoming and cant do enough for you! Beach is beautiful, clear water soft sand. Rooms are standard but very comfortable with air conditioning. Entertainment in evening is one of the best I've experienced on holiday - Eduardo and Javier are lovely and we enjoyed trying to teach Rafeal some English! Food is hot and excellent selection, all specialty restaurants are worth a visit - thank you for a fantastic holiday would definitely return More

jackie591, 187061

Great

This hotel was wonderful. The food was great the bar was great. I will be returning. The only problem I had that really isn't a problem if you think about it was just that the room can get really cold but just turn the air off for awhile and you'll be just fine More

nodiadenisef, 60763

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Catalonia Riviera Maya Resort & Spa
Rated: 4.0 /5 based on 6361 customer reviews
from £ from £842.80