The Catalonia Playa Maroma boasts a prime setting on a world-class beach, along with seven restaurants, three bars and an impressive pool scene.
This place gets its name from the long stretch of dove-white sand on its doorstep. Punta Maroma beach carpets the coast for five miles. It’s also a 25-minute taxi ride in the other direction to Playa del Carmen.
The property is cocooned by acres of mangrove forests. And it’s been designed to blend in with its tropical setting. Hacienda-style villas with terraces that look out over the grounds.
TripAdvisor Traveller Rating
Based On 7344 reviews
- Official Rating
Fly Long Haul
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary meals accompanied by your choice of wine
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. 3 visits per week to an à la carte restaurant. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
This curvy number comes with a terrace dotted with loungers and palms. There's a shallow section for little ones, too.
Pajaritos buffet restaurant
This restaurant serves up an international buffet spread for breakfast, lunch and dinner. It also has a firewood pizza oven.
Set by the beach offering a seating area and ice-cold drinks.
Rooms ► View all
Honeymoon Privilege Double Room with Balcony/Terrace with Private Whirlpool
These honeymoon privilege rooms come with added benefits like a welcome cocktail, an exclusive area for breakfast and a complimentary à la carte dinner at Terrace Tapas lounge and bar. You can also expect access to a private lounge, privileged check-in, 10% discount on treatments at the Algeria Spa*, a pillow menu and 10% discount on a lobster dinner. These rooms come decorated for newly weds with flowers on arrival, as well as sparkling wine and seasonal fruit and chocolate in the room on arrival. Honeymoon extras also include a Continental breakfast in the room with flowers once per stay, as well as a candlelight dinner for newly weds once per stay. You'll also get a 30 minute couples massage, a complimentary photo, late check-out - subject to availability, and turn down service the first night with petals on the bed.
Double Room with Garden View and Balcony or Terrace
TripAdvisor Reviews Show more reviews »
Awesome experience. Staff was super friendly. Workers were very nice and courteous. The hostess of restaurants were excellent people and always had a smile. The food was delicious and there was plenty of variety. Will come back again. More
all inclusive yeah right
Normally i'm never ready to come home but this time i had transportation pick us up early. i was traveling with my family from Texas looking forward to a week of fun and relaxation, upon arrival found out our reservation was "limited" all inclusive the front desk staff was friendly while trying to sell us the upgrade. we figured all inclusive should be plenty, once the desk staff figure that out they became short and kinda rude (Silva). we got to our room or time machine back to the 80's, we had to wait two hours to get our three suit cases delivered. we then found busted up tiles, the sink basin was loose, little black ants every where, shower walls cracked, the wall mounted hair dryer broken and the A/C very weak. we went to grab some food at the buffet and then went to front desk to change rooms. we were told they couldn't do anything right then but to come back at 9:00 am they would have a room for us. after a warm night i went to the front desk i speak Spanish which really helps here i spoke with Guillermo (very nice) he got us another room which turned out to be equal. they again offered to upgrade to "privileged guest" the room would be better. my wife didn't feel we should have to upgraded to get a better room i was ready to move to the Marriott Courtyard. during our stay we found out about all the segregation areas between privileged and regular starting at the beach one side was privileged with life guard on duty and cabanas to regular side with just pool chairs. there was a crepes restaurant with a beautiful upper balcony for privileged only guest, non privileged guest had limited access to the restaurants. this placed was under staffed or just poorly scheduled bar drinks were inconsistent, great looking sports which was only open after 10:30 pm what a waste. the actual staff was great Martha and Maricela pool wait staff, Arath towel hut, Jorge in buffet area, oh yeah i looked at the so called A/C in the room though maybe just dirty filter it was just two fan blowers like a air curtain at a grocery store door entrance . this place wouldn't make it in the states, i never take the time to write reviews but this place man what a let down. the only management contact was the generic response to my wife's review which i'm sure i will get, i lost valuable time and money here i wouldn't go back even if it was free.......... P.S one dot was the lowest i could give. p.s.s we saw the privileged room our friend had looked equal to best western room not impressedMore
How can it be that PERFECT?!
We booked a 7 night family vacation to this resort (July 30-August 6) after reading the positive reviews. We had pre-booked a shuttle service called "Happy Shuttle" from online at a very good rate for all 5 of us and it is definitely something that I recommend that you do as well. Having been to other resorts in DR and Jamaica, we were pleasantly surprised by all the amenities, cleanliness, staff, food, beach, etc. We did not book a privileged room which we did not think was necessary. Here's a more detailed breakdown: PROS: The one thing that stood out to us about this resort the most was the staff and the entertainment team. They were all SO SO warm, friendly and talented. They greeted you every time they saw you, called you by your first name and made sure you had a good time every single day. The entertainment team was very talented and they had different shows every night (Rock & Love, Circus Night, Jukebox, Mexican Show, Karaoke Night, Lion King Musical, Beach Party). The shows started at 9:30PM and it was usually followed by a party at the Discoteca which was open until 2:00AM. The entertainment team usually came to the Discoteca to give guests a good time. For example, the one time we joined, they held a beer drinking contest and they gave dance lessons. Other nights, it was more quiet, where there was a DJ and an open dancefloor. We would really like to thank the entertainment team for being so inviting especially Ricardo, Debbie and Carlos. They were very outgoing and we had some great conversations with each of them individually. They were all very humble people with a positive attitude. It really was obvious that they loved working there and that they were happy with their management etc. From the bar service, we were so impressed by Uriel who worked at the beach and during the night worked at the bar in the lobby. He was very hardworking, always ready to please. Thank you so much Uriel!!! Activities: One thing that we noticed is that it was a family oriented resort. There was facepainting in the evenings, child-appropriate shows, activities during the day and different competitions and sports for the kids. Your kids will surely stay entertained during the day and night. The "prize" for the winner at each competition was quite generous (large bottle of tequila) haha! This is not to say however that it was not an appropriate resort for couples/teens. I will definitely be returning with my boyfriend. There were many couples who had come to the resort on their own or as a group. There were many Italian speaking guests, which we were surprised by. There were Italian and Spanish speaking personnel and there was never a problem communicating in English to any of the staff. Pool: The pool was amazing. It was saltwater pool which is much better for the skin. There was a Creperie near the pool, a bar, a truck with healthy snacks and a truck with hotdogs. There were a lot of activities at every time of the day and they were posted so that you do not miss a thing. I would recommend that you take a picture of the schedule so that you take advantage of all the fun games and activities organized by the entertainment team. Food: Food was very fresh, well seasoned and there was such great variety at the Buffet. The Buffet was our favorite food place because they kept it interesting every time, (and we are all picky-eaters). Very very impressive, all breakfast, lunch, dinner. We also tried the Steakhouse and Italian restaurant. Both were good but there was a wait time. I would highly recommend you get there as soon as it opens as most people tended to get there late and there was a really long wait time. We waited to get into the Mexican restaurant for 1.5 hours and gave up after a while and went to the buffet instead. Really wish they took reservations but the buffet is honestly awesome! We happily ate at the buffet breakfast, lunch and on 5/7 dinners. Cleanliness: So clean. We left a tip to the housekeepers and were amazed by their work. We returned to our room with pleasant surprises (towel ducks, bunnies, piggies, and swans) that were a work of art. Overall, amazing resort. All was excellent. Not sure why there are some negative reviews. People will complain about nothing I guess. Having been to other all inclusive resorts I can say this was like a 5 star hotel. There was a lot of seaweed in the water which I guess is the one negative but the staff worked hard all day every day to try to clean it. That's part of nature though, what can you do? That is not under anyone's control. I think there is no seaweed on certain months however. On the first 2 days there was literally no seaweed. There is really no way to predict that, but despite the seaweed we still went in the water and enjoyed the beach. We also went windsurfing and kayaking. The guys working there were such sweet hardworking guys. They deserved all the tips that we gave them. Would highly recommend. A+ service!!!More
Beautiful hotel with amazing beach and with unobtrusive but always available service!
This year we had reservations for 2 hotels with the pay at the hotel option and had a luxury of waiting with our choice until the last day. The other hotel was a newly-opened hotel in the Playa del Carmen with the total price of $500.00 less than the Catalonia Privileged Maroma. Honestly, the peer reviews on TripAdvisor helped us to make our choice. We decided to go with the old but proven Catalonia Privileged Maroma And we are very glad that we chose to go to Catalonia Privileged Maroma and not to the other hotel! First of all, the premises at Catalonia Playa Maroma are very beautiful and clean. I am not sure how they were able to preserve so-o-o much of the nature untouched! As you may see from the videos on YouTube and the posted pictures, the hotel reception and the residential buildings are connected by a narrow walkway completely covered by trees, and you never walk on the skin-burning concrete under the sizzling sun. Walking back to your room from the reception or from the El Pajarito buffet restaurant, being intercepted by many small wild animals is always a pleasure! Obviously, this hotel does a lot to preserve the nature! The Playa Maroma is the best beach in the area. Period. Catalonia Playa Maroma occupies a large white sand beach area and getting chairs under the shade of the palm trees is not a problem any time of the day. For a mattress on the beach you may need to get up earlier, though. This is true for both the Privileged and the regular sides of the hotel. The rooms are more than adequate in size and functionality. The air-conditioning worked good for us. We had a honeymoon suite for our anniversary and our housekeeper Julia did a great job cleaning it. Everything worked just fine and nothing was lost or stolen from the room. Couple of incidents with the room lock was resolved on the spot. The safe-deposit box lock was reset within minutes, without exaggeration! The Catalonia Playa Maroma restaurants have plenty of food and tons of exotic fruits. I have to say that being privileged customers we had an access to the Terrace a la carte breakfast and lunch on the balcony with the view of the see, and we loved it, so we had most of our breakfasts and lunches there. More than anything we loved meeting with people that worked there, our friends Jesus, Carlos, Alberto, Gabriel and Juan from the bar, Francisca and hostess Janet, who always managed to find an available table on the balcony and moved the umbrellas to place our table in a shade. The breakfast and lunch at El Pajarito were also great with lots of choices of food, juices, and exotic fruits. Towards to end of our stay, we went there more, for fruit breakfasts. One morning I counted 20 different exotic fruits. Loved lichi, rambutan, mamey, maracuja, tuna, papaya, mangos and many other fruits! For the dinner, our restaurant of choice was Tio Pedro, the steak house. From my own experience, if you want your steak tasty, do not order it well-done, medium rare is just great! Thank you, Hector, hostesses Noemi and Sharon, Alexander, Moises, Dario, Kennedy, Jose, Isaiah and Armando! As you see, I remember your names, and you have promised to remember us! The Toscana restaurant was another place we visited several times. Dear Rodrigo, Omar and Jesus we will miss you a lot, more than the Ossobucco at Toscana! The Tortuga restaurant was good and the Mexican food was little “caliente” but very tasty. Our life philosophy is simple: the food served by a friend with respect is way better than the most expensive dish served with disrespect at the most expensive hotel in the world. The entertainment team at Catalonia Playa Maroma works tirelessly! Hello, Adania and Luna! You guys were great! You never ran out of energy and enthusiasm! I cannot say much about the alcoholic drinks at the bars since we did not consume any hard liker, but people seemed happy with their drinks, or may be the drinks made them happy?! I am not sure, but surprisingly, I did not see many really drunk people there!! The majority of customers were from Europe, mainly Italy and Spain, and who knows, may be they can hold their drinks better, huh?! We wanted to thank Enrique and Maria Jose from the guest services. We always had your help upon the need. Per our request Enrique ordered the needed Probiotics from the pharmacy in the town and they were delivered to our room within 2 hours! We were first helped by Juan from Privileged Reception. Silvia from the Privileged reception, you know that: “Mi hai spezzato il cuore!” Need I say more?! The Honeymoon Services headed by Amaury worked great. We had answers to all our questions, requests and needs. Thank you for the dinner on the beach and the couple’s massage on the beach! By the way, our special thanks to Raul, Rogelio and Noemi at the Allegria Spa for your hospitality and great service! Rogelio, I have to say that your hands are stronger, that it looked! You found all the tension spots on my back and worked hard on them! Very special thank you to Antonio Tamayo, the Guest Experience Manager! Your job is very important and you do it just right! We hope that you are right about the Mayan tradition and the little turtle you gave us before our departure will bring us back soon! P.S. A few words about the Exclusive Travelers Club. We attended the ETC presentation. We were invited by Mireya de la O. Jorge Alberto Pavon Solis took us to the office and Maria from ETC introduced us to the program. The ETC people were very nice. We all have to understand that they are doing their job, which is to get more people to sign up for the Club membership. We had a little misunderstanding at the end and the Supervisor Suzette Martinez promised to resolve the problem to our full satisfaction. Now we hope she will honor her promise and we will be there soon again!More
Ilya D, 32999
Up and coming resort
Gorgeous beach- easily in the top 3 we have ever visited. The staff welcomed us and made sure our entire stay exceeded our expectations. They are upgrading the villas-we stayed in one of the newly renovated sections which was amazing. The grounds crew keep the plants and flowers meticulously groomed. Not sure when they actually do it but it definitely shows. The only complaint was the marginal wifi signal. We had to stand near patio door at times to get connected. Overall the resort was much more than we expected. We felt we were treated like family by all the workers. More
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