Catalonia Playa Maroma  

The Catalonia Playa Maroma counts a beachfront setting and a fantastic dining scene as selling points.

This hotel is on a white-sand beach that the Travel Channel calls one of the best in the world. Its prime setting is backed up by a huge pool and a choice of à la carte restaurants.

Live music is held at the theatre and 24-hour lounge bar. And during the day, there are watersports down on the beach. Getting out and about is easy, too – Playa del Carmen is 20 minutes’ drive away.

TripAdvisor rating

Based on 3202 reviews

  • Official Rating
  • 404Rooms
 

Honeymoon Offer

Receive the Honeymoon package when you book a Privilege Honeymoon room, which includes sparkling wine, fruit and chocolates in room on arrival, a breakfast in bed with flowers per stay, a romantic candlelit dinner, a 30 minute couples massage, a complimentary photo, late check out and special in room amenities. Please specify at time of booking.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner. 3 visits per week to an à la carte restaurant.  Selected local-brand alcohol, soft drinks, tea and coffee.  Snacks at set times.

Facilities ► View all

Outdoor pool

This curvy number comes with a huge sun terrace dotted with sunbeds and parasols. There are shallow sections for little ones, too.

Buffet restaurant

Offering international dishes for breakfast, lunch and dinner with al fresco dining.

Evening entertainment programme

With live performances in the theatre such as shows, music and folklore.

Rooms► View all

superior double room

Superior double sleeps 2 with radio, bathrobes and slippers, plus Privilege benefits including private lounge access, private check-in, welcome cocktail, pillow menu, turndown service, exclusive breakfast area in El Pajarito restaurant, 1 complimentary dinner at Terrace Tapas lounge, 20% discount on romantic meal, and 10% discount on spa treatments.

double room

Double room sleeps up to 4 with either a king-size bed or twin beds.

TripAdvisor Reviews Show more reviews »

Poor management

We have stayed at this resort 7 yrs in a row. We enjoy Mexico, are easy going, and rarely complain. The beach is lovely, water is beautiful. Majority of waitstaff very friendly and accommodating. I can not say the same for management. We paid the most we ever have for a room. Upgraded to superior privileged but definitely did not get what we paid to have. Our room this time is one of the worst we have had here. AC barely works, bathroom not updated, not king size bed, nothing special. Yet we paid for top of the line room. When we went to front desk and complained, we got a smile & shrug & were told al rooms in building 4&6 were upgraded. We know this is not the best room as every other room we have had here was a better room. We are not ones to complain but we are very disappointed in what we got for what we paid this trip. We have recommended this resort many times but I can no longer recommend this resort. There are many lovely beaches and resorts in the Yucatan. We will try a different one next time. I certainly can not recommend spending the extra money for a superior upgrade.More

westernWA, Seattle, WA

Another Awesome Catalonia!!!

My husband and I stayed at the Catalonia Maroma from October 2nd through 9th. We had a great time!! We stayed at the Catalonia Royal Tulum about 3 years ago and this was very similar. We were there to celebrate our wedding anniversary and Catalonia did not disappoint! We stayed in the 600 block, room 6111. It had the very big and comfortable four poster bed and updated furnishings. The bed was the most comfortable I have slept in while in Mexico. It did not have an updated bathroom, but it was sparkling clean and I thought very charming.I left a two dollar tip every day for the maid and our room was always cleaned in time for us to get ready for dinner. We went early too. We only had towel animals a few times during the early part of the week and turn down service maybe twice. But that's ok with us. I thought the food was good to very good with the exception of the Italian. My husband and I ordered the seafood ravioli with alfredo sauce and we could not eat it. Everything else was very good. We really enjoyed the Terrace and had several breakfasts and lunches there. Loved the fried calamari. We were given 6 dinners in all, one was for the tapas at the Terrace. We were privilege guests. We really enjoyed the Steakhouse and went twice! Unfortunately the second time we went was when the Mexican buffet was served and I was sorry we missed, I heard it was great!! I was also sorry that the fish I had seen grilled out on the beach was not served either, was really looking forward to that. I had seen it on Tripadvisor photos. I looked at the menu, but did not order room service. I really thought the drinks were great! Not watered down, not weird tasting. Some outstanding, ask Maria for her especial shots at the pool bar! Red wine at the resort was so good too, they kept it chilled and I rather liked that. Ask, be polite and tip and you will get better liquor in your drinks. Thank you Jose at the pool bar for the El Jimador margaritas on la rocas, sin sal :) Love, love the Catalonia Animation team!! Those kids work so hard, 12 hour days, 6 days a week. Smiling, dancing and playing games with everyone to ensure we all have a good time. Thank you Jesus and Eder, love you guys! The Italian animation team works just as hard, but naturally they are more focused on the Italian guests, but they will engage you too, be open, have fun. I was the only English speaker at the Spanish class, but I replied in my terrible Spanish, learned a little Italian and now have a new friend. Love you too Francy! The ONLY thing that disappointed me was the seaweed at the beach, it was so thick! But everyday the gardeners would rake it up and put it in huge holes in the sand, only to start the whole process the next day. It seemed to be a hopeless task. I would very much like to visit Catalonia Maroma again, I'm a big fan of the Catalonia brand. I think for the price, and what is offered it is a great deal. I loved it, wish I was still there!!More

SueAnn7, Marion, North Carolina

Semi All-Inclusive...Please Booked through Groupon

I had stayed there from Oct10-14th. The hotel is 20-30 minutes from the airport cost average $40US. There is a long walk way to you the beach and lobby, it depends on what room you got. I have booked this hotel through Groupon (thank God I did). With the groupon deal you got to stated in a privileged comfort room that was located closed to the lobby, My building was called Tulum room number range from 1101-1324. My room was clean, the bed was way to hard, It need a mattress topper. The Mini fridge was stock with soda, beer and water. The Food range from below average -average. The buffer you have to pick through to find something. Out of the 4 restaurant, the steak house Tortuga Grill was the best. Drink were HORRIBLE...... especially the alcohol. I had to stick with beer, soda and white wine. The reason i say this hotel is a semi all-inclusive is that for a lobster dinner you have to pay extra. There is one restaurant -Terrace Tapas Bar & Lounge Restaurant that carry a charge, with groupon I get a ticket for a free meal (however I didn't ate there).. Now the Beach.. I was hugely disappointed. I am Trinidadian, so I know a great beach when i see it. But this...Average. Now a lot of people I meet said that due to a hurricane that had passed by in the caribbean, a lot of seaweed had washed up to the shore. See Picture Below. This Resort MOSTLY carter to EUROPEAN PEOPLE. ALL THE POOL ACTIVITIES WAS MOSTLY IN A EUROPEAN LANGUAGE. Honestly this didn't bother me. Overall I had a good time. For a all-inclusive I had too give it 3 1/2 stars. I had stayed in Dreams Palms Resort in DR (That is what you called a TRUE ALL-INCLUSIVE) and had a wonder time.More

Curlytrini, Bronx, New York

"Just what we needed"

What an incredible week. First of all my girlfriend and I had a truly amazing time of our life. Some basic things, As you get to the airport you with have a gauntlet of timeshare sales people, just say "No thank you and keep walking", There are no shuttles to resorts, except for group pre-planned excursions, there is a big desk in the center of the floor before you get to the double doors for taxis, and shuttles, we used super shuttle(blue and yellow), it is about 35.00 dollars each way, but if you buy your return/ pickup from your hotel for the return you get a discount, and if you use your Visa or MasterCard you get a better deal on the peso. Arriving to the resort you will again get the greeters(timeshare sales guys) wanting to take you bags, get you a drink, just go to the registration desk and that will be the last time you will have to deal with them. Ok, try and stay in building 6 or 5 , 5(5219) is where we ended up staying, closest to the beach, with a bonus of a monkey visiting us one night. the food is all very good, we had the preferred package, more perks, and breakfast on the terrace was great. The buffet is plentiful, here is where I get to brag on the service people, top notch, Victor from day one we requested two cappuccinos, and every morning we ate there, Victor would have our cappuccinos at our table before we returned to from the buffet, the dinner Manager, Julio was great, full attention to detail there and at any restaurant the staff was there to greet you with smiles, Victor and Julio were one’s we had meaningful contact with, they all seemed very nice. No tipping required, but we did. The shows in the evening are a must, fun, about an hour long and great productions. Had a great time, to mention Jesus, and Maurice great guys and funny… the beach amazing , soft sand, turquoise waters, and the pool is great also for the daily bingo at 5:30 for fun and prizes, plenty of palapa’s , hammocks by the great juice bar. Plenty of lounging areas, and seating. But the service that brings things to a pentacle is Enrique the beach waiter, what a great guy, he is always smiling timely, remembers what you are drinking, ask if there is something else you want to try, my girlfriend fell in love with the Rivera Maya(not on the menu, you have to ask for it). This guy should be recognized more than he is buy the management, he has our two votes as well as the group of six that was at palapa next to us. I could go on and on…. But working at trying to get back there… all in all 5 out of 5 stars on all accounts. You will read comments of ants in the room, it was no problem(it is the jungle), we had a little gecko that was in out room that we named “Hermie.” …side note we rented a car from Jorge in the main building and did Cancun, Tulum, Akumal and Playa del Carmen for 61.00, including Tulum entry fee, gas and parking it was about 100.00, which was cheaper that the tour for Tulum for one person 110.00. each. But depends how daring you are. You won’t regret it, I promise, Tell Enrique we sent you. - Noni and John - Louisville ColoMore

john t, Louisville, Colorado

A piece of paradise

I've researched and read a lot of the reviews about this resort. And thank goodness I did. First off as soon as we got off Cancun airport timeshare people welcomed us. As expected and so we politely said "No thank you". Then transported to the hotel (by the way there's 5 of us in this vacation), so had to have a "Van" ride got a good deal with this via their transportation from the airport. We had privilege rooms so we were taken to the privilege check-in area (with AC). The whole place is open just like living the tropical life, so expect the sweat. Right at check-in we were offered timeshare once again. That did not bother us, they are just doing their job. We already own one, and so we know how it goes. Don't get carried away by their kind words, just simply say "No thank you". So here's our review of the place: Positive: Price $$ via Groupon deal: Great deal for all inclusive privilege guest! Resort: Great place jungle feeling with "Coati" animal walking around, my 6 year old truly enjoy seeing it everyday. Paradise feeling setup with hammock, nice beach shaded chairs and palm trees. Sand is pure white and beach is nice except for the seaweeds, which I read it's the season around October. Food: I read about small portions on a la carte restaurants which you get as privilege (Steak house, Mexican and Italian). We tried mexican & steak place. Both were pretty good, but then again order double because if you have big appetite it may not be enough. Buffet (Breakfast & Dinner) were good love their fresh fruit drinks and pastries, we didn't get a chance to eat lunch there but my parents did and they said it was bland. So note use your a la carte during lunch time. We did a lot of excursion that had free lunches (Xplor & Coba). With short 5 days, we didn't get to eat at Terrace Tapas during the day, but my parents did and they loved it. Lunch serving was pretty good they said. With what we paid for, food was well worth it. Rooms: We were placed at building 5000 and 2000. Well let me tell you the review about getting "bad AC" in the room, we got one of those in 2000. 2000 is close to the buffet restaurant but 5000 is closer to the pool & beach. AC did not work for us 1st day, and so second day we were moved to 4000 which works closer to the pool & beach. We just had to keep reminding the front desk to get us straightened out, they seem to forget. So at 4000 room, our AC didn't work either. My hubby found out that the air filter were full of molds, yuck! They sent a tech to get that cleaned up ASAP. It stunk up the room. We've heard several guests having the same problem. I think the management would really need to pay attention to their AC problems. There's a lot of walking involve in this resort so make sure you're prepared for that. It's not the typical rooms right next to the pool & beach type. And your room view even with privilege superior sometimes isn't as great. So know that as well. Building 6000 has great view and close to the restaurants, pool & beach but far from buffet. Beach: Pure white sand, tons of seaweeds but they try their best to clean it up in the morning so you can enjoy the shore atleast. This is seaweeds season so just expect it. Other than that, I bet during high season it's perfect here. I've been to several paradise beach resort and it is comparable. They said Maroma has one of the best beaches, I would think so but minus the seaweeds. It scared some guest away, so told them it was expected around this time of the year. Excursions: Well we got our tour booked through their "HotelExtras" guy, and let me tell you there's a sign there that says "Free tour to Playa del Carmen"....haha NOT the guy did not tell us before we can get a free ride to "Playa del Carmen" market we had to be dropped off to a "Fancy Jewelry" store for 90 minutes presentation (Sounds familiar? Kind of timeshare)...OMG since we didn't know my husband thought the Van driver is going to take us somewhere and was about to break his neck (LOL). Anyway, cab rides here is pricey because the resorts here is a drive from just about anywhere you wanna go. It was about $22 + tips one way. On the positive side, we were able to get a ride from the Jewelry store (had to cross the busy no speed limit highway) to get a Shuttle bus ride to "Playa del Carmen". For only $13 + tips for all 5 of us which would easily cost us $50 one way. In a way it kind of worked for us, just so dumb that the the guy that booked that tour did not tell us the catch. "Well there's no such thing as free". Excursions: Xplor== was amazing awesome (my 6 yr old daughter loved it) for people that can withstand walking, some swimming and lots of hiking up to the Ziplines. And as long as you are not afraid of heights you will truly enjoy this. Coba==was an experience for us was able to join the Mayan ritual blessings, get to zipline, Kayak and go to their Cenotes (Sink hole water which is their sacred place). Overall rating for our first visit is 4 stars. Great deal we got from Groupon for what we got at the resort (low season right now). Everyone is very friendly. Timeshare people there always acts nice and welcoming so just pass and walk by them. I usually just ignore and don't look at their faces. I do say hello though. There were several "Javier" there, but the concierge "Javier" was very nice. The staff at Terrace were very sweet they gave my hubby a birthday cake on his bday celebration dinner. You will always see smiles on their faces here. So please brink change of $1 bills to tip them. They work so hard to provide you excellent service. The front desk were disorganized sometimes, but tried their best to address issue. If you ask if we would go back again, maybe but we would like to explore other resorts as there are several in Playa del Carmen of the same price range. I do suggest they fix the AC problems in their room. That was the only negative I could think of. When you are extremely tired from your excursions, you will no longer notice. We barely stayed in our room anyway, but it would be a plus if they can address that. Hope this review helps you pick the best resort fun for your family!More

ZZMamaLove, Virginia Beach, Virginia, United States

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