Azul Fives by Karisma  

With its beachside location, massive pools, and brilliant kids and teen facilities, this hotel blows its rivals out of the water.

This place is pulled up next to a white beach, so you’re sorted when it comes to sea views. You can stretch out on the sunloungers that face the horizon, or double-up on the four-poster daybeds for two.

Indoors, the bedrooms have a designer feel, with cream décor and dark-wood furniture. Luxe touches come in the form of iPod docks and rainforest showers in the bathroom. You can also upgrade to get an in-room Jacuzzi®.

TripAdvisor rating

Based on 2034 reviews

  • Official Rating
  • 480Rooms

Platinum

Holidays in premium hotels

  • 90% customer scores
  • Platinum Villas available
  • Platinum Cruises available
  • 20kg luggage allowance
  • 4T and 5T hotels

Find out more about Platinum »

 

Honeymoon and Anniversary Offer

Complimentary honeymoon and anniversary package available when booking a 1-bedroom or 2-bedroom suite. Package includes 2-for-1 on beachfront sky massage, sparkling wine, flowers, romantic rose petals and candles in your room. Offer valid within 60 days of the wedding and within 30 days of the anniversary - proof of marriage required on arrival.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner.  Selected local-brand alcohol, soft drinks, tea and coffee.  Snacks at set times.

Facilities ► View all

Flavours international restaurant

Offering breakfast and dinner, with an open kitchen so you can watch all the action in this relaxed family orientated atmosphere.

5 outdoor pools

With pool towels, sunbeds and a sun terrace.

Hotel-run kids' club

Azulitos Play House has a great selection of toys, games and activities designed for kids from 4 to 12 years-old.

Rooms► View all

deluxe double room

Each room has 2 double beds, a LCD flatscreen cable TV with a DVD player, iPod dock, amenity kit, iron and ironing board. You'll also have a large balcony or terrace with a garden view.

deluxe room

Deluxe room sleeps up to 4 with a garden or pool view - can be sold as a single. Minibar is restocked daily.

TripAdvisor Reviews Show more reviews »

"Excellente"

No complaints at all from this resort. Everyone was very friendly and did their best to make the most of our vacation! Stayed for a week at the Azul Fives in October, with my husband and another couple. Food was great, pools were very well maintained, and area was very clean. Wouldn't mind going back to this resort again. Special shout outs to: - Alberto and Oscar. Best servers of the restaurants. Always providing spectacular recommendations on food and drinks. Tequila Boom Boom! - Alex, Victor, Manuel and Diego. Great entertainment staff! Very friendly and kept us entertained while at the beach and in the main pool! - Jose, for cleaning our room each day and leaving nice surprises in our room. - Nadia and Billy. Our Personal concierge. Always taking good care of us and resolving any concerns we had with our tour operators. Overall, Azul Fives is EXCELLENTE!!! Definitely recommend it to others!More

Veebz15,

Destination Wedding Success!

I am not sure where to even start. I guess I will start out with the fact that my husband and I were married at Azul Fives. It was a great place to get married! Amy Lewis with Beach Bum Vacations helped pick out this resort and arrange for guests to stay here. She was amazing. I have more to say about her in a bit. Ceremony: There was a lot of sea kelp on the beach which was very visible from the pergola at the beach where the ceremony was held. I am not sure why it wasn’t cleaned up that day because we were there a total of 7 days and a couple of days after the ceremony it was all gone. Despite this, the ceremony was great. I loved that after my husband and I walked down the aisle, everyone was given a glass of champagne. It was a nice surprise! Reception: The reception area (also the place they hold nightly entertainment if there is not an event in the room) was good. It was very warm when we first went in, but requested a couple of large fans which were received after about 20 minutes. I’m not sure why it was so warm because other nights at the entertainment it was very cool. This didn’t stop us and the guests from having a blast! The bartender Enrique was awesome and he also bartends at the pool by the beach! Spa: I had my hair done by Flor on the wedding and was thoroughly impressed. I wasn’t sure how it was going to be getting my hair done without seeing photos of their work prior. I had a “trial hair” the day before the wedding which I would recommend if you are picky about your hair. We had 2 people: Flor and (I can’t remember her name) doing hair the day of the wedding. They were both pretty fast and all the girls hair looked great! My husband and I took advantage of the massage (2 or 1 that came with wedding package) one of the days. It was SO relaxing!! We did the hydrotherapy before the massage (in separate rooms because there is a women’s and men’s side) and that was nice with the steam room, sauna. We were in the same room for the massage which is always nice. I would definitely recommend this service!! Rooms: We stayed in the penthouse with the upstairs area which has places to sit, another bathroom, a Jacuzzi (takes a long time to fill up so we didn’t even use it), a large lounger to lie in. It’s a nice area to hang out. We were in Villa 5 which is closest to the beach. The room was very spacious. It was nice to have our own kitchen area with a full sized refrigerator. It was especially nice to have 2 separate toilets. Pools: The pool by the beach is nice, but sometimes a little crowded. Luckily we were there during off season so it wasn’t crazy busy. There was another pool bar open near Lizards dining area which we would hang out at which was less busy, but very nice to be at. The bartenders at both pool bars were great! Marcos and Enrique did a marvelous job. There were a couple of other pool bars that were not open since this was off season however we didn’t mind. Beach: The beach area is small but nice. There were always enough places to find a beach chair. The swinging chairs for 2 always filled up quickly. Most people would reserve them in the morning very early and not use them until later. My only complaint about the beach was the amount of kelp there was the first couple of days we were there (out of 10 days) but after it was cleaned it was beautiful. The water was amazing the last 3 days we were there. Restaurants: I thought the food was great! Flavours was the only restaurant with breakfast which gets a bit monotonous after the amount of days we were there. There is room service for breakfast as well. It would be nice for another breakfast choice in a restaurant. The Caribbean dinner night was awesome! The brick oven baked pizza was so good and you got to pick your own toppings. Arezzo, the Italian restaurant was delish. However some friends ordered the sea bass and said it was not actually sea bass. Said that it tasted like Mahi-mahi. I am not a sea bass expert (I tried one of theirs) so I am not really sure. Tsuki is the Pacific Rim restaurant and whatever I ate was amazing! The Thai Style Popiah and the Singapore Style Bee Hoon was my favorite! Honestly really loved the majority of the food at this resort. Entertainment: I didn’t participate in any of the activities at the pool, but everyone looked like they were having fun during the water aerobics, hamster ball in the pool and volleyball! The nightly entertainment was fun. My whole grouped loved the Michael Jackson show. If I do say so myself, my husband Seth won the dance off at the end. I was a proud wife.  Diego working during it (he is also at the pool during the day) is awesome and so much fun! The magician was also really good. Gym: I was impressed with the gym. Nice and clean! Now where do I start with the craziness?! I accidentally sent my husband and my passports back with my parents along with some other wedding stuff. BIG mistake, obviously. It was not done on purpose like some people thought! Ha! So, after the 7 days that were planned staying at Azul Fives, we checked out and thought we were going to be able to get on our flights (according to Embassy we spoke with), well we were not. We ended up going back from the Cancun airport to the resort and decided to have my parents FedEx the package back to us. We had documents, money, passports, etc in this little travel bag. Well the package got stopped in Merida, Mexico because it is prohibited to send money. This is the part where the personal concierge were super helpful. Billy, Nadia, Gabriel, and Daniela who were at the concierge closest to Kafeina were the biggest help of all!! I cannot say enough good things about them. We were supposed to leave on a Wednesday and did not leave until Saturday because of the passport fiasco. FedEx did not want to release them. So anyway, Billy & Nadia helped us tremendously on Wednesday (10/15) and Thursday (10/16). Nadia was off on Friday (10/17) so Billy and Daniela helped us. Then Saturday (10/18) Gabriel and Nadia helped. They were on the phone speaking in Spanish with FedEx, consulates, embassy (who known of them were much help) and I am not even sure who else they spoke to. After spending many MANY hours in their office, canceling 2 flight days, highs and lows thinking we were going to get to go home, but then not, we received our passports on Saturday late morning and flew out on Saturday afternoon. There is no other place that we would have rather been besides home or with the amazing staff that helped us out. I also want to thank Luis at the front desk lobby for checking us back in during this crisis. Actually all of the staff were great. Everyone was so friendly and said hi. Amy with Beach Bum was really helpful when it came to cancelling our flights, booking new ones, cancelling those, arranging transportation, etc. We couldn’t have done it without her! Please if you are considering this resort for vacation, holiday or whatever you may call it, you won’t be disappointed. There was some construction going on, but it never bothered us. I can’t wait to see what Azul Fives is like after all the construction and new restaurants are done. We are thinking about going back to this particular resort for our one year anniversary!More

Jen H, Austin, TX

Fabulous

Have just returned from a wonderful holiday at the azul fives. The food was excellent at all the restaurants and the staff were amazing, so friendly and helpful each and every one of them. Manuel Arano from the entertainments team especially made a lasting impression with his big smile and warm greeting. I would definitely recommend your hotel to anyone wanting a wonderful relaxing and special holiday which is exactly what we had. Thanks to all at the azul fives for making it a holiday to remember.More

Sally G, Broadstairs, United Kingdom

good entertainment staff made a great stay

me and my girlfriend stayed here for a short break in september. we had an excellent time and definitely will return. The entertainment team really made our stay better especially manuel who is a great guy and a really good volleyball player :) we cannot wait to return!! if you are thinking of booking make sure you do everything is excellent!More

leonorlando,

Beautiful location &beach

Stayed in sept 2014 beach lovely the pools were clean very quiet in September which was lovely Activity team fantastic everyone of them congratulations for having such a great team. The ladies in the sky bar so friendly and the bar was very quiet but they still made a big effort. The Gin BAr well what can I say all the staff especially Elizabeth and the lovely tall lad were fab. The beach waters were so hard working along with the pol bar staff. Now Lizards was great the two young girls working the restaurant were so lovely and friendly they are a great representation of great customer service. I must. Not forget the coffee shop superb. The concierge or butler cesear if that is how you spell it was brilliant. Lovely holiday 25th anniversary was great dinner on beach out of this world Mexican people so happy and lovely. Ps must not forget the fantastic gardners and house keeping xMore

Cazzahill,

See all 2034 reviews »

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Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only and any other booking type. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time.