Azul Fives by Karisma  

With its beachside location, massive pools, and brilliant kids and teen facilities, this hotel blows its rivals out of the water.

This place is pulled up next to a white beach, so you’re sorted when it comes to sea views. You can stretch out on the sunloungers that face the horizon, or double-up on the four-poster daybeds for two.

Indoors, the bedrooms have a designer feel, with cream décor and dark-wood furniture. Luxe touches come in the form of iPod docks and rainforest showers in the bathroom. You can also upgrade to get an in-room Jacuzzi®.

TripAdvisor Traveller Rating

Based On 2294 reviews

  • Official Rating
  • 480Rooms


Holidays in premium hotels

  • 90% customer scores
  • Platinum Villas available
  • Platinum Cruises available
  • 20kg luggage allowance
  • 4T and 5T hotels

Find out more about Platinum »


Honeymoon and Anniversary Offer

Complimentary honeymoon and anniversary package available when booking a 1-bedroom or 2-bedroom suite. Package includes 2-for-1 on beachfront sky massage, sparkling wine, flowers, romantic rose petals and candles in your room. Offer valid within 60 days of the wedding and within 30 days of the anniversary - proof of marriage required on arrival.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner.  Selected local-brand alcohol, soft drinks, tea and coffee.  Snacks at set times.

Facilities ► View all

Flavours international restaurant

Offering breakfast and dinner, with an open kitchen so you can watch all the action in this relaxed family orientated atmosphere.

5 outdoor pools

With pool towels, sunbeds and a sun terrace.

Kids' club

The hotel-run Azulitos Play House has a great selection of toys, games and activities designed for kids from 4 to 12 year-olds.

Rooms► View all

deluxe room for sole use

Deluxe room sleeps up to 4 with a garden or pool view - can be sold as a single. Minibar is restocked daily.

deluxe double room

Deluxe double rooms have two double beds, a LCD flatscreen cable TV with a DVD player, iPod dock, amenity kit, iron and ironing board. You'll also have a large balcony or terrace with a garden view.

TripAdvisor Reviews Show more reviews »


My husband and I have just returned from the most wonderful holiday at azul fives. It is the closest thing to perfect you will find. The rooms are kept spotless at all times and the gardens and pools are immaculate. The new Thai restaurant served top quality food and I think it was our favourite although all of the restaurants had top quality food. The only place we found fault with was the sea olive where one day it took us an hour and a half to get one salad and one steak sandwich. All of the entertainment staff at the beach were great fun with their Spanish lessons and dance classes. There was beach volleyball and water aerobics but you didn't feel forced to take part. Special mention to Gustavo,Alex, Victor, Manuel, Elizabeth and Luis. Sorry if I missed anybody but they were all fantastic, really friendly people. Also special mention for Diego for bringing us towels and sun cream and finding us the best sun beds. There are some good little shows on of a night but preferred it when they were held in the Zky bar rather than the theatre. If you go to the theatre check out the ladies toilets adjacent to there, major design fault, try them out you'll see what I mean. Laura in the Zky Bar was our favourite server and she always had time to stop and talk. I would certainly go back to Azul Fives and would recommend it to family and friends. And also make sure you visit Coco Bongo in playa Del Karmen, you won't be disappointedMore

Georgehazel, Liverpool, England, United Kingdom

Fantastic resort!

This resort is the perfect escape for relaxing. Beautiful suites. Staff very friendly and accommodating. Beautiful pools, fantastic restaurants. Great service! Looking forward to returning again. BonnieMore

Bonniejeanw, Markham, Canada

Amazing Resort

Spent 10 days with my friends in Oct-Nov., 2014. Enjoyed the use of the pools, restaurant and beach. The food at the restaurant was fabulous. The rooms were spacious and clean. Would certainly recommend staying at this resort. PatriciaMore

Pat W, Markham, Canada

Perfect For Families with Kids

GREAT RESORT and best AI vacation we have had with our little one. Well layed out with 3 separate pools. FOOD -The best food I have in an Mexican resort to date. The Sea Olive restaurant was a let down every time however as food orders were wrong and took way too long to come. If you have kids then you know how this can be a ticking time bomb for the little one who is hungry. The rest was great, Room service was great, Japanese and Italian. Buffet could do with a better selection. Would stick to the A la Cartes. Drinks - TOP NOTCH. MUST TRY THE CUCUMBER LEMONADE from the gin bar. SOOOO GOOD Kids club is great and has plenty of toys to help entertain kids when its raining or need to get out of the sun. SERVICE WAS AMAZING - everyone goes out of their way to ensure you have a great stay and extremely friendly. - Israel at the pool bar is awesome, Diego from Concierge, Marianna from Beach Resort Grill. I did notice as did others in the resort that the Front Desk staff was not as hospitable and friendly as the rest of the resort, Not sure whats going on there. BEACH - BEAUTIFUL. Calm, clean and perfect for little kids. A little small but worked for us. I did get hit with some timeshare selling tactics but nothing we couldn't handle. Just be polite and say no. We will definitely return, had an amazing relaxing time and the little one couldn't get enough. Monkeys and iguanas on the resort, great gourmet food, top notch drink and beautiful beach. What more could we ask for.More

Frank T, Vancouver

Very helpful

We were there celebrating a birthday and I wanted to plan a couple of surprises for the birthday boy. One of them was getting a cake from a bakery in downtown Playa de Carmen so I asked customer service if they knew a reliable taxi driver who could get it for me. Sol Castillo, who answered my call, volunteered to get it herself and bring it back to the hotel for me. She had the best attitude about it and I have nothing but praise for her. Azul Fives was wonderful- love the service and ambience. The only minor things that I would change are: more lighting in the rooms (it is difficult to see at night with the few lamps that are installed) and to serve food, at least snacks, at the lounge chair section on the beach. We had a great time at Azul Fives and can´t wait to go back!More

saralani, Monterrey, Mexico

See all 2294 reviews »

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