Azul Fives by Karisma  

With its beachside location, massive pools, and brilliant kids and teen facilities, this hotel blows its rivals out of the water.

This place is pulled up next to a white beach, so you’re sorted when it comes to sea views. You can stretch out on the sunloungers that face the horizon, or double-up on the four-poster daybeds for two.

Indoors, the bedrooms have a designer feel, with cream décor and dark-wood furniture. Luxe touches come in the form of iPod docks and rainforest showers in the bathroom. You can also upgrade to get an in-room Jacuzzi®.

TripAdvisor Traveller Rating

Based On 3138 reviews

  • Official Rating
  • 480Rooms


Holidays in premium hotels

  • 90% customer scores
  • Platinum Villas available
  • Platinum Cruises available
  • 20kg luggage allowance
  • 4T and 5T hotels

Find out more about Platinum »

Fly Long Haul

With Thomson Airways

  • Direct flights from 7 UK airports
  • Fly on the spacious new Dreamliner
  • Experience quieter, jetlag-busting flights
  • Enjoy complimentary drinks
  • Upgrade to Premium Club for additional benefits
  • UK airport lounge access for Premium Club guests

Honeymoon and Anniversary Offer

Complimentary honeymoon and anniversary package available when booking a 1-bedroom or 2-bedroom suite. Package includes 2-for-1 on beachfront sky massage, sparkling wine, flowers, romantic rose petals and candles in your room. Offer valid within 60 days of the wedding and within 30 days of the anniversary - proof of marriage required on arrival.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner.  Selected local-brand alcohol, soft drinks, tea and coffee.  Snacks at set times.

Facilities ► View all

Flavours international restaurant

These twin rooms are decorated with cool, relaxing tones. You’ll have a balcony or terrace for that extra bit of space outside. And air-conditioning is available from May to October.

4 outdoor pools

Traditionally furnished with a modern twist, these 1 bedroom family rooms come with a terrace, for that extra space outside. Your room will also include a queen-size bed, 2 extra beds, a child's bed, minibar*, and air-conditioning.

Azulitos kids' club

The hotel-run Azulitos Play House has a great selection of toys, games and activities designed for kids from 4 to 12 year-olds. Children aged 4 and below require adult supervision.

Rooms► View all

deluxe room for sole use

Deluxe double rooms sleep up to two adults and two children - can be sold as a single. The contemporary design mixes neutral interiors with splashes of chocolate brown and pale blue accents. There's an LCD flatscreen cable TV with a DVD player, iPod dock, amenity kit, iron and ironing board. You'll also have a garden or pool view. Minibar is restocked daily.

double room with pool view

These double rooms come with a pool view and sleep up to 4.

TripAdvisor Reviews Show more reviews »


THE BEACHFRONT LOCATION IS GOOD, but the service is not up to the mark. They are not organised to handle group check-ins. Most of our party had to wait for 3 hours to check-in! Waiting time for seating at most restaurants is long & most of the time you have to wait for service at the bars too..The wedding coordinators are quite inefficient & actually cause problems due to their poor understanding. What's more- they will not even give guests a simple apology for their mistakes! We experienced a Shortage of carts for the wedding party. I would definitely not plan any wedding/ functions at this resort.More

NeomiDs, Toronto, Canada

Great Vacation

The spa was fantastic, Beatrice and Lupita and the staff were awesome. Somita and Arcelita were the best bartenders. All of the wait staff were so polite and made sure we were satisfied with the service. We can't wait to go back! More

Sheryl S, Tulsa, Oklahoma

Love it, Love it, Love it!!!

I cannot rave about Azul Fives enough. My daughter and her fiance are planning to get married at the resort next year, so they kindly asked me to accompany them for five days to check everything out. I'm not going to give a long drawn out review, I'm simply going to say that the resort, the food (award winning!!), the accommodation and the staff all get 10 out of 10. Great for families and couples! Can't wait to return and will probably return many times!!! Love it! Love it! Love it!!More

5gr8kds, Toronto, Ontario, Canada

Best Family Vacation Ever!

We are Emerald members and as this was our first time using this upgraded membership (we have been at least 10 times in the past to the Karisma resorts on a different level membership), our expectations were set very high and were not met upon arrival or even our first day there. Once I "cleared" the air and let my expectations be known, the rest of the trip was fabulous! Macbeth, our butler, took superb care of us and often anticipated our needs. He was available to us all day long and took care of our every request! He was most accommodating! A few things though....because it is Mexico....the housekeeping was fine but inconsistent. Sometimes they re-filled our refrigerator with the necessary items but most mornings they did not as they were supposed to. Our toiletry amenities were not fully stocked every day. The drink service on the beach was awful, I must say, and my husband always had to go to the bar to get drinks. One of the things that the resorts promote, is this kind of service but there aren't enough staff to accommodate the number of people waiting for drinks. Food was amazing, but once again served on "Mexico" time and often times very slow! We really enjoy the a la carte service and not having to eat off of buffets. In just over a year from the last time we were there, three new restaurants opened in addition to the ones they already had. So many choices now and that was great! Curious enough...the wifi was only strong at the restaurants and on the beach but awful in the rooms! They definitely need to work on this!More

Jessica M, Houston, Texas

Two perfect weeks at Azul Fives

Beautiful hotel, great food and staff who go to great lengths to make you feel welcome. There is a constant presence cleaning and maintaining the property. Of the several hundred staff that we met, not one was anything less than courteous, helpful and engaging. We will definitely return ( 2 adults, two teenage boys).More

philipmitchell2015, Berkhamsted, United Kingdom

See all 3138 reviews »

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Azul Fives by Karisma
Rated: 4.5 /5 based on 3138 customer reviews
from £1029.00