Azul Fives by Karisma  

With its beachside location, massive pools, and brilliant kids and teen facilities, this hotel blows its rivals out of the water.

This place is pulled up next to a white beach, so you’re sorted when it comes to sea views. You can stretch out on the sunloungers that face the horizon, or double-up on the four-poster daybeds for two.

Indoors, the bedrooms have a designer feel, with cream décor and dark-wood furniture. Luxe touches come in the form of iPod docks and rainforest showers in the bathroom. You can also upgrade to get an in-room Jacuzzi®.

TripAdvisor Traveller Rating

Based On 2885 reviews

  • Official Rating
  • 480Rooms


Holidays in premium hotels

  • 90% customer scores
  • Platinum Villas available
  • Platinum Cruises available
  • 20kg luggage allowance
  • 4T and 5T hotels

Find out more about Couples and Sensimar

Fly Long Haul

With Thomson Airways

  • Direct flights from 7 UK airports
  • Fly on the spacious new Dreamliner
  • Experience quieter, jetlag-busting flights
  • Enjoy complimentary drinks
  • Upgrade to Premium Club for additional benefits
  • UK airport lounge access for Premium Club guests

Honeymoon and Anniversary Offer

Complimentary honeymoon and anniversary package available when booking a 1-bedroom or 2-bedroom suite. Package includes 2-for-1 on beachfront sky massage, sparkling wine, flowers, romantic rose petals and candles in your room. Offer valid within 60 days of the wedding and within 30 days of the anniversary - proof of marriage required on arrival.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner.  Selected local-brand alcohol, soft drinks, tea and coffee.  Snacks at set times.

Facilities ► View all

Flavours international restaurant

Offering breakfast and dinner, with an open kitchen so you can watch all the action in this relaxed family orientated atmosphere.

4 outdoor pools

With pool towels, sunbeds and a sun terrace.

Azulitos kids' club

The hotel-run Azulitos Play House has a great selection of toys, games and activities designed for kids from 4 to 12 year-olds. Children aged 4 and below require adult supervision.

Rooms► View all

deluxe room for sole use

Deluxe double rooms sleep up to two adults and two children - can be sold as a single. The contemporary design mixes neutral interiors with splashes of chocolate brown and pale blue accents. There's an LCD flatscreen cable TV with a DVD player, iPod dock, amenity kit, iron and ironing board. You'll also have a garden or pool view. Minibar is restocked daily.

deluxe double room

Deluxe double rooms sleep up to two adults and two children with two double beds. The contemporary design mixes neutral interiors with splashes of chocolate brown and pale blue accents. There's an LCD flatscreen cable TV with a DVD player, iPod dock, amenity kit, iron and ironing board. You'll also have a large balcony or terrace with a garden view.

TripAdvisor Reviews Show more reviews »


Absolutely Wonderful. Just returned from a 10 day holiday with my wife from this amazing place.Wonderful and Amazing in the first 2 lines may seem a bit much,but its not. From the minute you walk into reception for check in you are made to feel like one of the family(checking in seems so much more relaxed with a cold beer in your hand). Nothing is too much trouble.I dont think i heard anyone use the NO word when i asked for anything,be it in a bar,restaurant or the beach. The rooms were great,very large and very clean(new linen everyday). The teams that worked around the resort be it cleaners,gardeners or bellboys were always very polite and helpful and added to our stay. The Entertainment staff round the pool were brilliant and kept everyone busy either with waterpolo,volleyball(land and water),beach football,water aerobics,dancing,stretching,you name it they provided it.Always with a smile. There was never a problem when it came to cooling down in the Midday sun,the poolside waiters were always on hand to bring you a nice cold beer,a cocktail or just a simple glass of iced water.Try a Miami Vice,they are moreish. You think of All Inclusive,You think of Canteen.Not Here.There are a variety of restaurants Thai,Sushi,Italian,Tapas and Grill where the food is of a very high standard no matter what time of day you eat,you will never go Hungry. There is plenty of entainment at night to keep everyone happy again run by the Entertainment crew. If you are heading for a drink and looking for a little fun i would recommend the Cantina 1910,you'll see what i mean when you get there. The Gin bar has a more grown up attitude,well at least until the sun goes down and the Skybar is a great place to watch sporting events on the 10 large screen tv's. We had a great time and i'd like to make a special mention to the following people Victor,Jorge,Alex,Polo,Raymondo and Paulina by the pool and Wilder,Gama and the staff at Cantina 1910. Thank you all for making it a holiday to remember Keep up the good work and hopefully see you all again next year.More

DerekGall, Edinburgh, United Kingdom

Sweet Place

Good place to stay. Nice setting, plenty of pools, good beach and will not be noisy. I have been there three times. Good place to relax, eat, sun tan, and get away from stress. I like service and the food. I have been myself, with my children and another time with a friend. Gosh my friend and I had long drinking night at 1900 bar, great Cantina!More

ЭНРИКЭ К, Monterrey, Mexico

"Excelente vacation!"

My second time around at Azul Fives.Nice beach. The beach butlers were amazing. Diego and Alejandro were "excelente"! Jorge and Alex from the entertainment team are amazing! Was there last year but this year i was able to test all the new features. The restaurants are amazing but my favorite place is the 1910-mexican cantina- the staff there is so nice. Danni, Wilder and Gatito you made my vacation even better, i will miss you. We had a room in the new essence section which is beautiful! Exelente!More

Julie S, Montreal, Canada

The pros definitely outweigh the cons

We have just come back from a 5-night stay at Azul Fives. We chose this resort primarily because of the option to get a room with a roof terrace-- a huge selling point. We travelled with our 2 year-old son who naps and goes to bed very early (by 7pm) so we didn't want to feel like we were stuck in a dark room while he's sleeping. The roofdeck was the perfect solution and well worth the cost! What we loved: 1) The resort was truly family friendly. Our room was equipped with full-sized crib (bigger than the one we have at home!), booster chair, stroller and baby monitors. We spent one rainy afternoon playing at "Azulitos" kids center which had many play options for various age groups, though several of the toys were lacking working batteries. No biggie. The staff loved to interact with our son and made him feel very special. We booked a baby sitter on 2 nights ($20/hour + $20 for cab fare if coming home after 9pm). The sitters were lovely. 2) The grounds were beautiful. It's clear there's a round-the-clock effort to keep the property looking nice and well groomed. 3) The pools. We stayed in villa #6, which overlooks a cul-de-sac of one of the lazy rivers around the resort. This area in particular is perfect for kids because the pool has a large shallow area here, excellent for little ones. Never difficult to get a lounge chair. Though the resort was full when we stayed, it never felt crowded. The other families we met were very friendly and always willing to share toys with our little guy. 4) Our room was large and well appointed, separate bedroom and full kitchen. The roof terrace was the best. We didn't love the first room we were placed in that faced the back road, but our request to move to a pool-facing view was quickly resolved for which we were very grateful. The fridge was stocked daily with juices, waters, beers and soda. 5) Overall for an all-inclusive we felt the food was very good. 6) Everyone we met working for the hotel were kind, patient and helpful. We felt very well cared for. What we would improve: 1) Though the food was good, the room-service menu is VERY limited. We suggest the resort offer take-out service from the restaurants if items from these different restaurants can't be added to the menu. We definitely would have taken out sushi or thai if the option was available! Likewise, the kids menu could be more elaborate than the typical mac-n-cheese, mini-burger type fare. Travelling with our little guy meant we wouldn't eat out every lunch and dinner so more in-room dining service would be appreciated. 2) The bed. If you like a super firm mattress, you will love it. But I woke up daily stiff and uncomfortable. A few blankets stored in the room would also have been nice for couples who don't share the same indoor temperature preferences. 3) This isn't the resorts fault, but the tile floors become hazardous when wet. And when coming to the room after a visit to the beach or pool, or getting out of the bath/shower, there was always a concern my son (or me!) would slip and fall on the wet tiles. The bathroom is mysteriously one step up a level (a BIG step) from the rest of the room. I tripped on it and fell in the middle of the night and was constantly worried my son would fall off the stair as well. Getting in and out of the jaccuzzi is similarly more difficult than it looks because of it's placement. 4) Prior to arriving, I sent the resort an email asking if there's a store on site that sells items like diapers and wipes so I wouldn't have to pack it all myself. They never responded to me. If you're wondering the same thing, pack it all - diapers, wipes, creams, extra snacks, babyfood, etc. There is a tiny giftshop on property that sells a few items but it is insanely expensive (pack of 8 tampons: $10, bottle of sunscreen: $32, floaty for the pool: $20). Since we had a full kitchen, a place where we could buy basic supplies (milk, snacks, etc.) onsite for a reasonable price would have been nice. 4) We were encouraged by our concierge to attend the loyalty program sales conversation and promised it would take just an hour-- in exchange we were given several worthy amenities (one hour massage for me, dinner for two on the beach, 20% off our resort charges). We took our son with us as we were told there would be a nanny at the sales office to play with him. Unfortunately he refused to play with her and cried like crazy so we kept him with us. This clearly frustrated the sales person who was unnecessarily short with us towards the end (1.5 hours into his presentation-- and running into nap time made it a challenge for us all). The program does sound very interesting, but there's no way I could make a financial decision like that on the spot, as we were being pressured to do, especially with a cranky baby hanging on me. 5) If you are booking a massage by the ocean in the palapa, be aware that the massage area is just by the pool. I had the misfortune of getting my massage at the same time as water aerobics was going on and the loud music and the instructor's voice booming, "Go! Go! Go!" over the sound system was distracting to say the least. So check the pool's activity schedule before booking your massage. I didn't mind SO much since I got the massage for free for attending the sales presentation, but if I had paid as much as they were charging for it, I would have been quite irritated at the distraction. 6) The beach leaves a bit to be desired, it's a bit small and the surf quite rough while we were there. We didn't mind so much because the pools were so great. It's just not a great beach for a toddler. Final tips: - Don't leave any necessities at home (diapers, wipes, etc.) - Bring pool toys (floaties, innertubes, balls, etc.) - Be careful on the tile floors when wet - Do tip your service workers (we brought several small USD bills to tip bellmen, waiters, babysitters, bartenders, etc.) Service is included, but a little extra goes a long way. - Enjoy!! Despite the few "cons", we had an amazing trip and wouldn't hesitate to return again. Thank you to the entire staff for your great service! We hope to come back soon!More

Landwlkr, Rockville Centre, New York

Great holiday with family

We stayed at Azul Fives from April 30, 2015 to May 7, 2015, and have nothing but good things to say about it. The resort is perfectly fine. It's a resort, so a bit sanitized, but still a completely fine choice. We stayed in Villa 3 and Cristobal cleaned our room. He was great; once he knew we had a kid, he would make the towels into different animals each day. Our daughter loved it. The room could have used with a solid update - there were some chips in the counter and one of the sinks had a crack in it, but we weren't there for the room and so we weren't too bothered by this. We used the kids' club a few times. Our daughter is really shy, so we stayed with her while we were there, but the girls running the kids club all seemed really nice and competent, running lots of different events throughout the day. We stayed for some dance parties in the evenings, tea parties in the afternoons, cookie decorating, and we went down to the beach to build sand castles. The food is okay. I'm not a big food person (I could eat cereal for every meal and be fine with it) so I'm probably not the best to judge. There was always something for my vegetarian daughter to eat and lots of fruits and breads. The Brasserie for lunch was great. The Thai restaurant probably had the best meal for dinner. I inadvertently ordered something a bit too spicy for me though. Oops! Most of the resort employees were really friendly, lots of smiles, very helpful. As we went in the off season, it wasn't too crowded, always chairs available at the beach or by the winding pool that goes through the resort. The resort was generally quiet. Most of the partying crowd stayed by the infinity pool, so we tended to stick to the beach or the pool inside the resort. No problems with noise at night. The air conditioner worked. Cristobal always restocked our room with plenty of water bottles. All-in-all, we had a great time. My daughter is already asking when we'll go back.More

Meghan R, New Brunswick, Canada

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