From its trio of pools to its luxury spa, the beachside Riu Yucatan has a lot going for it.
Sandwiched between jungle-like greenery and a white ribbon of sand, the Riu Yucatan has a tropical setting. Still, the vibrant town of Puerto Del Carmen is only a 5-minute drive away.
The hotel just been refurbished, so bedrooms are fresh from the wrapping. The makeover gave them modern new colour schemes and big new flatscreen TVs.
TripAdvisor Traveller Rating
Based On 3312 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected imported and local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
This large pool is ideal for activities with plenty of space for everyone.
Each evening has a themed night, expect Mexican, Asian and Caribbean foods or simply enjoy fresh meat or fish from the grill - breakfast, lunch and dinner.
RiuLand Kids' Club
For 4-7 and 8-12 years.
Rooms► View all
double room - single occupancy
Double rooms have space for 3 adults or 2 adults and 2 children - can be sold as a single. Includes ceiling fan, liquor dispenser, iron, ironing board on request and complimentary toiletries. Cots are available.
Double rooms have space for 3 adults or 2 adults and 2 children. Includes ceiling fan, liquor dispenser, iron, ironing board on request and complimentary toiletries. Cots are available.
TripAdvisor Reviews Show more reviews »
superb hotel lovely location superb for kids
stayed at this hotel in february last year, had a wonderful time, the staff the rooms infact the whole place was excellent and probably the best holiday that i have had in mexico, the restaurant was superb, a lot better than the dominican republic riu hotels. the kids went off in the morning with the animation team and we were dragging them to bed late in he evening! they loved it so much they didn't want to sleep!! overall were gutted when the holiday was over!! highly recommended.More
buff310, Bristol, United Kingdom
Wasn't a fan of Riu after a very bad experience in DR but this resort changed my mind! The only negative thing I can think of is maybe a few more washrooms around pool area?? That's it! The rest is all positive. The staff is amazing. Super friendly and extremely helpful. Rooms are clean. The best part is the pool area. Lots of areas to sit and enjoy a cocktail with a great view of the beach. Lots of great entertainment! Sun loungers are always available somewhere. Buffet food was so good we didn't even try the a la carte restaurants although we heard they were quite good. It was nice to be able to stroll to the other Riu resorts for a change of pace in the evening. Yucatan is a little quieter in the evenings while the Tequila is more of a party. Go to this resort! You will not be disappointed!More
sunlover0333, Amherstburg, Canada
My Boyfriend and I stayed at the Riu Yucatan in October 2014 for 11 nights and had the best holiday ever! HOTEL - We loved everything about the hotel and facilities as everything you need is on site. It had such a welcoming and relaxed atmosphere. Staff could not have been more hard working and consistently polite and helpful, with every member of staff from bar staff, to housekeeping always greeting you with a smile and a hello. There is a chill out pool and area and then the main activity pool and area and the entertainment team have always got something lined up to do if you want to. Two massage sites (one by chill out pool and one on beach) as well as the beauty salon by the entrance to the complex. Wifi in lobby, also there is a small shop. FOOD - There was always plenty of food and it was fresh. I particularly like the fruit art at the pudding stations. There was ample variety, but did notice having spent 11 days there, that the same sort of thing was cooked regularly, but with such a variety there need not be repeated meals. The themed restaurants are a nice change too so book early to get your seat! NEARBY - The beach was beautiful and there is plenty to do water sports wise with some included in the price for the hotel and others you paid extra for (paragliding - do it, its worth it!!). 5th Avenue is about 25-30 mins walk away. Its pretty much a straight line all the way there but we got a cab there the first time to take note of the way and walked back. We joined the Thomson rep and he took a group of us there which is well worth tagging along for. We were sung to and watched a traditional Mayan pole (not dancing!) performance as well as given an impressive commentary on local history and trade. EXCURSIONS - We did Dolphin Platinum (nose push included) this was brilliant and well worth paying extra for the platinum. There was 3 people to 4 dolphins when we went so had a really good experience. Photos are pricey though. Captain Hook is a MUST. I hate crowd participation and things like that but honestly this was the best thing we did. It was so much fun - take your camera and be prepared to laugh all night long. Akumel underwater world was brilliant too, got to swim with sea turtles amongst other beautiful fish - and a huge stingray! Great team working there, we bought the disc of pics but one folder had an error when we got home. I emailed the team and they sent the missing pics to us. Finally we did Xplor - it wasn't what we expected, and there wasn't as much there as we thought but it was still great, particularly the zip lines. Half of the activities are in underwater caves so if that's not your thing you wont like it. I didn't at first but persevered and it was worth it in the end. When you go to the smoothie bar, have a zip line - yummy! All in all we would return to Mexico - and specifically the Riu Yucatan tomorrow if we could! Absolutely fantastic holiday, not a single gripe or complaint. Total relaxation and regeneration - Here we are 3 months on and we still have holiday blues!!More
princess t, Enniskillen, United Kingdom
Very good hotel, one small quibble for families
Our 3-generation family stayed at the hotel for a week over New Year. This is our 4th stay in a Riu hotel in Playa, our first one at the Riu Yucatan. - Good beach location, beach chairs - quite far from Playa del Carmen (about 1h30 minutes round-trip for adults) - it can be very windy, we were only able to take kayaks out one day out of 5. Enough palm trees to give shade if desired. - Nice pools, a bit on the cool side. The grounds are lovely, and there are enough trees to give rooms privacy instead of looking into somebody else's quarters. - Good to excellent food - Rooms are basic and on the small side, adequate for 2 people, quite tight for a family of 4 with a toddler (extra twin bed) and a baby (small folding crib). Rooms are kept immaculate. Good linens. Good air conditioning. - Excellent maintenance staff and gardeners, wait staff and bar staff. Staff is always pleasant, very nice to kids, helpful even with the language barrier, and works very hard to keep the place pristine. - Bathrooms are open to the bedrooms. The shower doors are see-through glass, so there is NO privacy. It was a problem for our daughter and her family: they have 2 young daughters and there is no place where Daddy can change or bathe without being in full view of his girls. The toilet is very small, not a place to change in. - No conditioner nor lotion. Shampoo and shower soap come out of a dispenser in the shower and it's very hard on the hair. Bring your own. We are not big drinkers and would rather have decent toiletries than bottles of alcohol in the room. There are enough bars around. Mosquito repellent a must if one's room is on the ground floor. - Small Children's Club, understaffed: there should be 2 staff people at any time. Children are allowed to stay by themselves at age 4 and up. One staff person can't watch kids inside the activity house and at the pool at the same time, so 4 is very young to be unsupervised. That said, my 3-year old granddaughter greatly enjoyed the fun projects and the kiddie pool. She and her sister loved watching the agoutis and coatis on the grounds, even saw an iguana. There also are monkeys but they are harder to see. - The 2013 redecoration is rather garish with a strong 1960s vibe. The hotel could be anywhere. Wifi is not available in the rooms but free in common areas. Will we come back? Probably not. Our Christmas travels are with our family and the lack of privacy is a major concern with the children. While we greatly enjoyed our week-long stay, nothing at the Riu Yucatan makes it stand out from other hotels in the same category. So we'll look next year for a hotel with bathrooms with doors.More
travelbug2408, Southern California
Had a great vacation
Stayed at the Riu Yucatan from Jan 11 - 18th 2015. Staff was curteous and very helpful. There had been an error in our rooms, but was straightened out the next day with no problem. The food was a bit repetative, but was good. Bar staff and Dining room staff were exceptional. Great location. Great Beach. Adult pool was peaceful. Only complaint was the pillows were in dire need of replacing....other than that, I would go back in a heartbeat.More
almostmartha, Merritt BC
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