Riu Yucatan  

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Sandwiched between jungle-like greenery and a white ribbon of sand, the recently refurbished Riu Yucatan has got a seriously tropical setting. What’s more, Puerto del Carmen’s downtown is less than a 5-minute drive away.

Back at the hotel, 3 huge pools take centre-stage, framed by glossy palms and shrubbery. Extra touches come in the form of a swim-up bar and in-water loungers, while shady spots come courtesy of the thatched parasols that dot the surrounding terrace. Rounding things off is a chill-out area with hammocks and a paddling pool for little ones.

When it comes to things to do here, activities like volleyball, windsurfing and body boarding are on offer during the day. For something a bit different, head for the spa to choose from the different body wraps and massage treatments. Evenings see things take a livelier turn – expect shows, music and dancing with the hotel’s entertainment team.

Lastly, the hotel has just had a bit of a revamp, which means rooms are now adorned with fresh, contemporary décor.

TripAdvisor rating

Based on 2617 reviews

  • Official Rating
  • 507Rooms

Platinum

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner.  Selected imported and local-brand alcohol, soft drinks, tea and coffee.  Snacks at set times.

Facilities► View all

Outdoor pool

This large pool is ideal for activities with plenty of space for everyone.

Buffet restaurant

Each evening has a themed night, expect Mexican, Asian and Caribbean foods or simply enjoy fresh meat or fish from the grill - breakfast, lunch and dinner.

RiuLand kids' club

For 4-7 and 8-12 years.

Rooms ► View all

double room - single occupancy

Double room sleeps up to 4 - can be sold as a single. Includes ceiling fan, radio alarm clock, liquor dispenser, iron, ironing board on request and complimentary toiletries. Cots are available.

double room

Double room sleeps up to 4. Includes ceiling fan, radio alarm clock, liquor dispenser, iron, ironing board on request and complimentary toiletries. Cots are available.

TripAdvisor Reviews Show more reviews »

Amazing :-)

Been here 2 years in a row, 2nd time we went ( August 2013) It had just had a complete refurb, lost its Mexican feel slightly but still looked amazing! Food in all 5 restaurants was fantastic, food is available all day with unlimited ice creams for the children! Animation team are amazing and work so hard to keep you entertained throughout the day and evenings! The hotel grounds and beach are ver well maintained and look fabulous :-) The only downfall is the team based on the beach who organise sea trips and do scuba diving in the pool, will do anything to get your money, even ask you outright for it claiming to be 'hard up'! Looking forward to booking the Riu Yucatan for 2014 :-)More

Emma L,

Good vacation

We enjoyed our vacation. We didnt like the room we first got, it was not a remodeled. The hotel showed us other two and finally we decided to upgrade to a suite for 50 per night. Food is good at the specialty restaurants. People is nice and always helpful to make the experience better. It is closed to Playa del Carmen, great restaurants and a fun street to walk on. More

Paulagocolombia, Medellin, Colombia

Renovation Disaster

I stayed at the Yucatan in December 2007 and absolutely loved it! I have been to numerous resorts in the Riveria Maya, but the Yucatan was always my favorite. I decided to return in February 2014 with some friends after I heard they renovated it in summer 2013. Now - as you enter the lobby all you see is PINK! Why!?! They re-did the entire resort to look way too modern! The reason I loved this resort in the first place was because it actually felt like you were in Mexico. If I wanted a modern looking hotel - I would have stayed in Cancun. The bathroom in our room did not have a door, and the shower door was see through glass - awkward for sharing a room with friends!! We had to attempt to hang towels in front of the glass door! The reason I even gave this resort 2 stars was because the staff are still wonderful and friendly. Many of them were there in 2007 when I stayed there, and they even hate the modern looking resort. They said it ruined the Yucatan, and I agree 100%!More

BrookeV2013, Selinsgrove, PA

First visit to Mexico....chose the right hotel!

Just back from our first trip here. Loved it and had a fantastic time. We had researched hotels for ages and spent many evenings poring over reviews and traveller photo's on TA. First impression was that Yes.....it was very pink, BUT that was very obvious from the pictures we saw. Really liked the chrome, marble and glass of the lobby and a great bar there too. Beach was picture perfect with amazing turquoise water and white, white sand. A few days we had quite large waves but that was fun swimming past these to the sand bar and shallow water beyond. Food was great with vast choice and all piping hot and fresh. Lots of branded items.....saw the serving staff filling the cereal canisters up with Kellogg's products. Amazing variety and always great meat and fish. Think I had more salmon and steak during the two weeks than I'd had in the last year!! Favourite place for lunch was the Siciliana Italian a la carte in the main lobby building.....great to get cool and have a delightful lunch and glass of wine before baking on the sunbeds a while longer. Service was great and our room was exactly as we had requested in a quiet location (block 1) and on a high floor. Bed was on the hard side but we simply asked for a mattress topper and it was installed very quickly and made sleeping much better( this was a tip we got from another review). The only negative comment would be that our room was last on the corridor to get cleaned and often we arrived back to shower and have a siesta around 4:30 -5pm to find it hadn't been done.....bearing in mind we had left the room about 7:30am this grated a little and meant a couple of days we had no clean towels or bedding. Not a huge deal and if we had complained at the time I am sure they would have scheduled the cleaner earlier. But for a 4/5 star I feel it unacceptable not to have cleaned all rooms by early afternoon. Drinks were good and branded products such as Beefeater gin and Smirnoff vodka if you asked for them by name. Lots of wildlife around the hotel and sounds very exotic as you lie by the pool listening to all the jungle noises! In our two week stay we had one very heavy rain shower which was so intense it actually broke some palm trees ( the actual trunk not just the branches) but staff had them cleared up in no time. Was funny to see a group of guys having a shower under the overflow gutter pipes from the roof! Our favourite pool was the quiet Ibiza pool by reception but more space is needed between the sunbeds. The larger beachfront pools were rather crowded and of course all sunbeds taken very early( by towels not people) and I agree with other reviewers that this situation should be addressed by the hotel. One day we went down early and one of the prime spots with two sunbeds and thatched parasol had neatly folded towels on at 7am and these remained untouched and unoccupied when we went back up to our room at 5pm....Very selfish people! So, all in all a great hotel that we would recommend to anyone. We will certainly be back.More

Lynda35, Nottingham, United Kingdom

Fantastic

Just got back from a brilliant two week stay. Would have preferred a more Mexican décor like Riu Tequila. Great buffet food and also Asian, Mexican and steak restaurants although you do have to get up early to book these. Great chill out pool if you want a quieter place to relax. Aquaerobics good fun. Entertainment ok but better at Riu Tequila. Excellent standard of cleanliness and service. Mosquitoes dreadful, tried nearly everything but think they either like you or they don't! Pool towels provided. Free minibar in bathroom. Only complaint was that I had paid to reserve seat on way back and was not given it due to a family needing to sit together so I had to sit apart from my friends for a 10 hour flight. Not happy but that was Thomson's fault and not anything to do with Riu Yucatan. Suggestions for improvement - give more free wifi. You can only log on in lobby for 90 continuous mins per day and then not for next 24 hours.More

princesspurple2014, London, United Kingdom

See all 2658 reviews »

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