From its trio of pools to its luxury spa, the beachside Riu Yucatan has a lot going for it.
Sandwiched between jungle-like greenery and a white ribbon of sand, the Riu Yucatan has a tropical setting. Still, the vibrant town of Puerto Del Carmen is only a 5-minute drive away.
The hotel was recently refurbished, so bedrooms are really fresh. The makeover gave them modern new colour schemes and big new flatscreen TVs.
TripAdvisor Traveller Rating
Based On 3770 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Fly Long Haul
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary drinks
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected imported and local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
This large pool is ideal for activities with plenty of space for everyone.
Each evening has a themed night, expect Mexican, Asian and Caribbean foods or simply enjoy fresh meat or fish from the grill - breakfast, lunch and dinner.
RiuLand Kids' Club
For 4-7 and 8-12 years.
Rooms► View all
double room - single occupancy
Double rooms have space for three adults or two adults and two children - can be sold as a single. Includes ceiling fan, liquor dispenser, iron, ironing board on request and complimentary toiletries. Cots are available.
Double rooms have space for three adults or two adults and two children. Includes ceiling fan, liquor dispenser, iron, ironing board on request and complimentary toiletries. Cots are available.
TripAdvisor Reviews Show more reviews »
Terrible hotel. Not 5 stars at all!!
We booked the Riu Yucatan because the Riu Palace riviera maya was apparently fully booked as we were told by travel agent at Sears. We were supposed to stay from July 8-July 14 This Hotel was terrible. There were so many animals living on the resort which isn't necessarily a bad thing but the place smelt like animal droppings. There's no room service for food which was a total downer for us as we always get room service every night. Once the restaurants close all you have access to is cold hamburgers and nachos. Our room had a view of a tree and the shower was clogged so I was standing in a foot of water as I was trying to shower. The rooms look so outdated and depressing. Sink was letting out coloured water for some reason.. The next morning we got a call from a sunwing rep asking us how we were enjoying our stay. We explained to him how we were very disappointed and he was friendly and offered us to move to the Riu Palace down the street for an additional cost of $500 which we didn't mind. That saved our trip to be honest. So glad we got out of there. This is the first time I put such a bad review but I had to. For anyone with high expectations, stay away from this worn out resort!!More
This was our second visit to this hotel so was looking forward to seeing the newly refurbished hotel, it did not disappoint very modern and bright. The new pool is lovely rooms are brighter and more comfy. Food and drinks are plentiful, beach amazing, staff amazing thank you for an amazing holiday will definitely return again More
we were celebreting our 25th marriage aniversary and it was our first time in this hotel unfortunately Some of my belongins were stollen from my room and the hotel just answered us that`` they were unable to find who did it so we are not responsable for the stollen items``. That means that from now on, you need to put perfumes, sunglasses,even if you need to charge your cellphone everything must go in the safety box because they wont accept any responsability. POOR CUSTOMER SERVICE EXPERIENCE.More
MartinDulanto1969, Montreal, Canada
Great for groups
We were 19 people for my Sons wedding which took place in the resorts gardens. The Wedding was superb with grounds decorated, photoshoots on the beach, A dedicated VIP area in the lobby Bar and private section in the beach Steak restaurant for the reception. Hotel has been updated and modernised with a great choice of restaurants, Main Buffet, Asian, Italian, Steak, and Mexican. It was relatively easy to book these - even for 19 people as long as you are at the dedicated booking desk early - around 7.00 am. Pools, bars and general service excellent - ask for branded spirits and that's what you get. Avoid block 6 if you want any peace and quiet before 11.30 pm as the entertainment is right next door and very loud until then. Beach is gorgeous and a step from the hotelMore
RIU has outdone itself!
We arrived here via Thomson in 2011 in October back before the recent refurbishment. I think at it's best, the hotel grounds were wonderful with the wildlife adding character to the place really made my trip exciting!! We were shown to our room where our bags were located excellent service and the rooms were wonderful unsure about the view. But the shower and bathroom was very spacious with all you vital amenties. However we did encounter a bug problem juts make sure you don't put warm, wet towels on the floor as ants will invade the space. The buffet food was incredible, i defiantly put on a few pounds, very satisfying and the pool was awesome with the swim up bars a real treat. The beach was very clean with a buffet room nearby as the sea was truly wonderful. The entertainment was satisfactory could be a bit more exciting and less "cruise-ship style". A truly magical holiday!More
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