Riu Yucatan  

From its trio of pools to its luxury spa, the beachside Riu Yucatan has a lot going for it.

Sandwiched between jungle-like greenery and a white ribbon of sand, the Riu Yucatan has a tropical setting. Still, the vibrant town of Playa Del Carmen is only a 5-minute drive away.

The rooms come with modern new colour schemes and big new flatscreen TVs.

TripAdvisor Traveller Rating

Based On 4796 reviews

  • Official Rating
  • 3Floors
  • 507Rooms

Platinum

Holidays in premium hotels

  • 4T and 5T hotels
  • 90% customer scores
  • Platinum Villas available
  • 20kg luggage allowance

Find out more about Platinum »

Fly Long Haul

With Thomson Airways

  • Direct flights from 7 UK airports
  • Fly on the spacious new Dreamliner
  • Experience quieter, jetlag-busting flights
  • Enjoy complimentary drinks
  • Upgrade to Premium Club for additional benefits
  • UK airport lounge access for Premium Club guests

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

Buffet breakfast, lunch and dinner.  Selected imported and local-brand alcohol, soft drinks, tea and coffee.  Snacks at set times.

Facilities ► View all

Outdoor pool

This large pool is ideal for activities with plenty of space for everyone.

Buffet restaurant

On top of the regular buffet, there are three themed nights each week.

RiuLand Kids' Club

For 4-7 and 8-12 years.

Rooms► View all

double room with balcony or terrace

These stylish double rooms have space for 3 adults, or 2 adults and 2 children. They include 2 queen-size beds, ceiling fan, liquor dispenser, minibar and satellite TV.

TripAdvisor Reviews Show more reviews »

Chillax

Stayed for a two week break at the Yucatan at beginning of July.This was our second visit to the area as we stayed at the old style Riu Playacar in 2013.The Yucatan was going through a revamp in 2013 and we were very impressed with the new look upon arrival. From reception,to bedrooms and throughout the complex it has a fresh feel to it and the cleaning staff do an excellent job in keeping it spotless. Staff were so helpful and friendly, nothing was a problem. Great choice of food in the buffet restaurants, also in the 4 speciality restaurants.This time round we just relaxed around the pool and beach area for our whole stay as we had done a few trips in 2013.We ventured into del Carmen on a couple of occasions but watch out for the pushy shopkeepers. You can have it as lively or quietly as you like as they have a couple of pools.Main pool where pool bar and all activities/entertainment take place or smaller pool up at reception end which I have to admit was nice to escape to now and again..We stayed in room 3307 which was very central to all amenities and the added bonus of Howler Monkeys popping bye to say hello. It was hard not to compare the Yucatan with the Riu Playacar of old,(which has also been refurbished now and looks equally amazing), I just felt,that at dinner time, in the main buffet restaurant the tables were not cleared quick enough and people were struggling to get a table and had to go and sit in the overspill section outside which was too hot.Now I don't blame the waiter's for this,they all work their maracas off, I think it was a combination of too many people and not enough staff maybe management need to look into this.The location of this area is stunning and we will certainly be visiting again in the very near future, most likely to be the Playacar though as it is not as busy as the Yucatan. Negative comment- Nothing to do with hotel but the amount of people sitting or entering exiting at meal times with their nose glued to mobile phones/tablets was very sad.... whatever happened to the art of conversation.More

gscdixon, 186485

2nd visit just as good as the first

We came here back in 2014 and decide to come again as we had a great holiday. The Hotel delivers on all aspects of what you'd want in a holiday. Rooms are fine, 2 large beds, minibar, bathroom and plenty of room. Food in the restaurants were plentiful but as with all All Inclusives it gets reptitive. Bars were great, we preferred the pool bar in the evening as you had a nice breeze and the service was excellent. Love this hotel and would definitely recommend to anyone. Staff are brilliant and very Friday More

Towny036,

Hotel was amazing

Went to the Yucatan in March this year it was truly amazing hotel was fantastic staff where amazing couldn't do enough for you rooms spotless food was great can't fault it at all best holiday ever animation team where great kept you entertained. Great holiday for adults and children will be going back we even had monkeys there in the trees at the back of our room you can go and see them anytime they play in the trees round the hotel grounds it is a must. If you go it is a must to do the pirate ship it is absolutely fantastic evening food and as much drink as you like out at sea then the pirate ships meet up and have a battle plenty of dancing and fun this is a must.More

Carolyn K, 186310

Loved the wildlife!

I was here with my grand kids 6 and 3 with my daughter in law. Our first impression was not great. They seemed a bit unorganized. But they finally got us in a room. We were a little early. It was just extremely hot and no air conditioning in the lobby. We would have put suits on, but they made it sound like it wouldn't be that long. Anyway, we finally got our room and we loved the location. Great for kids. Not far from the restaurants/lobby area and close to the pool. You can't hardly find a prettier beach, it was absolutely gorgeous. The pool water was so warm that it was kind of disgusting to even get in it. Not refreshing at all. We spent more time in the ocean. Most of the staff was pretty friendly. We got some great coffees in the lobby in the a.m. And we loved the Sicilia restaurant. It was really a nice surprise. I think our favorite thing at this resort was the wildlife. What fun that was for the boys!!! Our room was truly just a standard room. I didn't like that you would have to pay for wifi, so I would just go to lobby which was pretty close, but would have been nice to be able to work later at night in my room and not have to go to the lobby. The open bathroom was kind of awkward without a door. Wouldn't that be odd for a young teenage girl with her father or brothers? All in all, we had a great trip. We loved the area, we didn't go hungry and the resort grounds were great with the monkeys.More

nesann,

1 year anniversary trip

I'll starts off with the good things. The resort was beautiful, clean, and staff was friendly. Around 4:00 we checked in our room was ready for us. We requested a room with a king size bed. We mentioned that my wife loves animals and would like to be in building 6 as its close to the monkeys and also the pool/beach/stage. We got room 6109 which is a corner room on the main floor. The good thing about the room we got was that we had free wifi in the room as the signal from the pool was strong enough to get it in the room and it was central to everything. (Wifi is only free at the pools/lobby/ restaurant if you want it in the room it's and extra charge) The wooden bridge close to our room was home for the howler monkeys where they come so close to you that you can even touch them. We got so many wonderful pictures and had a blast with them. The bad... Well mosquitos were everywhere. Hallway before you get into your room, in your room hiding in curtains, in your bed, washroom, shower, balcony. We ended up killing about 50+ mosquitos during our stay. At one point I asked to have the room fumigated and they said they would. Now I never got a letter or any notice that it was done and the room still had mosquitos everywhere. Was very unpleasant especially because this zika virus is now in Mexico and we are planing on having a child soon. Moreover, our trip was spent spraying deet on us all the time. Before going to bed a quick spray of deet on us and the sheets seemed to help a bit. The other challenge was trying to sleep in moist sheets. Everything was moist. Eventually all our clothes became moist too. (Not from spraying deet but from the humidity) Sleeping at night became a challenge with everything being moist and trying to hide from the mosquitos it wasn't very pleasant. The air conditioner in our room was always set to 18c and the coldest it ever got was 23.5c but always was around 24c in the room. Thank god we had a ceiling fan or sleeping would be impossible. Other than that the resort was great. Beautiful beach/nice restaurants and the drinks were good. The shows at night were good they had karaoke one night which Was ok. On Tuesday evening we got back to our room and saw a letter from riu asking if we would like a free upgrade to the riu palace peninsula in cancun. They told us that the hotel that we were in is fully booked and they needed to make room and were willing to pay for our taxi and send us to cancun for 4 days 3 nights. We jumped on the opportunity and prayed for a dry and mosquito free environment. When we got to the riu palace peninsula we were very happy with what we saw. It's a very nice hotel that always looked extremely clean and had 24 hour room service and pool side waiters serving you drinks. Best of all DRY SHEETS AND NO MOSQUITOS!!!!!!! finally we got to sleep and relax a bit from our many sleepless nights. Wish we stayed at this hotel from the start mostly because of the mosquitos and the zika scare. Having a stronger AC unit in the room was great too. The only complaint I have with this resort was that the coffee seemed to have a moldy flavor the first morning we were there. We figured it might have been a bad batch and would try again the next day. Once again the coffee the next morning tasted like moldy water. Maybe they need to clean out the coffee maker because something doesn't seem right. Come dinner time the men could not wear tank tops anywhere in the restaurant. T-shirts or dress tops only. Food was really good, drinks were amazing. Selection of liquor was remarkable. Ran into a few snobs during our stay that the resort. We heard them talking down to riu staff and kinda felt like they were better then them. Those poor guys work so hard to make everyone happy the least you snobs can do is ask for a lime in your drink politely then you can walk away with your nose in the air as you like to do. The shows at this hotel was very very good. When you compare the two resorts you can tell the difference right away. Hope this helps, CheersMore

Ramy H,

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Riu Yucatan
Rated: 4.0 /5 based on 4796 customer reviews
from £ from £891.56