From its trio of pools to its luxury spa, the beachside Riu Yucatan has a lot going for it.
Sandwiched between jungle-like greenery and a white ribbon of sand, the Riu Yucatan has a tropical setting. Still, the vibrant town of Puerto Del Carmen is only a 5-minute drive away.
The hotel just been refurbished, so bedrooms are fresh from the wrapping. The makeover gave them modern new colour schemes and big new flatscreen TVs.
TripAdvisor Traveller Rating
Based On 3208 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected imported and local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
This large pool is ideal for activities with plenty of space for everyone.
Each evening has a themed night, expect Mexican, Asian and Caribbean foods or simply enjoy fresh meat or fish from the grill - breakfast, lunch and dinner.
RiuLand Kids' Club
For 4-7 and 8-12 years.
Rooms► View all
double room - single occupancy
Double rooms have space for 3 adults or 2 adults and 2 children - can be sold as a single. Includes ceiling fan, liquor dispenser, iron, ironing board on request and complimentary toiletries. Cots are available.
Double rooms have space for 3 adults or 2 adults and 2 children. Includes ceiling fan, liquor dispenser, iron, ironing board on request and complimentary toiletries. Cots are available.
TripAdvisor Reviews Show more reviews »
Hotel with no personality
Travelled as a couple at the beginning of December and not really excited about the hotel as it lacked personality. The room was clean and did not smell very badly. The beach was nice but very crowded. The food ranged from average to very good but was very repetitive; the selection of sweets is quite impressive but they all taste the same. The service was worst we have ever experienced and entertainment was poor. Not worth the long haul flight. Will be avoiding the Rius in the future.More
Party_girl84, London, United Kingdom
Lovely but lacked in the wedding apartment
I stayed here for two weeks. choicing this hotel to get married in. I payed a set price for the wedding which included a upgraded room on the wedding night and decorations in the room. I had no room upgrade, which is fine cause that's subject to availability but I didn't any sort of room decoration which would of been lovely. When I asked reception the next day why my room has nothing but just a made bed. There reply "it should have been decorationed" the little things count. I also was made to pay for champagne to toast my wedding day. After spend Â£1400 I would of like to think there would be some little treats to celebrate. Would recommend if you planning getting married in Mexico and what it to be special maybe choice a different hotel who will acknowledge your wedding.More
ticks all boxes
We stayed here in early December 2014 and can only say its a great place to be at that time of year, the rooms are clean and clinical,The food it a good standard but a little repetitive if you are staying more than a week and its location is first rate, Right on a gorgeous Carribean beach that runs for miles. The pools are clean and the one near the beach is where the entertainment is going on during the day so can be a little noisy. However there is a small rectangular pool near the lobby that is quiet and in a natural sun trap that may be preferable.The staff are eager to please and very friendly, they all speak English so don`t worry about the language barrier.The hotel is arranged in blocks numbered 1 to 10, we were in block 1 and were right up against the fence bordering hotel mexico next door, the other blocks run in rows next to each other with trees and gardens between them, block 9 and 10 are in front of the lobby so can be a longer walk to the beach but handier for the lobby.There is entertainment every evening both in the lobby and at the Theatre near the beach, but don`t worry if the entertainment is not to your liking you can have a short walk across to the hotel tequila and the show something different, we saw a rather good mamma mia show there.Overall we enjoyed our stay here but would recommend staying here at a different time of year as early Decembers weather is a little changeable.More
maverick516, Manchester, United Kingdom
2 weeks in Sept 2014: Riu Yacatan
Second time visitor, really poorly on first visit (2013) - mainly due to mosquito bites, the wife was fine :-) & so many fellow holiday makers raving about how good it was, this is why they kept coming back, decided to go back again but with better mosquito repellent!! A must have item if your coming here. Booked with Thomsons here in the UK & flew out from Gatwick. The Dreamliner is a superb plane to travel long haul on. Flew into Cancun & the Riu is approx an hours transfer depending on how many other stops on route. You have to negotiate the airport first, it's a very very poor airport by European standards. Lots of hanging around in conga type lines shuffling forward very slowly. NOTE: Mexican customs are very very strict. I purchased duty free cigersttes at Gatwick - 200 & another 200 on the plane along with some perfume. Get to customs to be told I can't bring the cigarettes in unless I paid a huge fine - why sell them to me on the plane if I can't take them to my destination? - if you refuse to pay then they won't let you in & your fine triples? Unlike European travel, you can't forfieit your goods - you must pay. This upset at the airport ended up costing me US$250 - must pay in cash & would have been more depending on what customs officer you spoke to? 90 mins later I make it to the Thomson holiday bus for my holiday to begin. Waited another hour on the bus for other holiday makers who also had similar customs issues after the long 10 hour flight. Not a great first impression for any first or second time visitor to this lovely country. All seemed worth it after arriving back at the Riu & smoking one of my now very expensive duty free cigerattes. Lovey open lobby & simple check in procedure. Hotel recently revamped, very modern & pink. Lobby area has a huge popular bar area. This seemed to be the main meeting point before dinner & moving onto the noisier pool side bars. Lobby area has the main breakfast & evening meal restaurant (same place) just off to the side. Buffet style with lots of choice. You are bound to find something you like here - very extensive choice for all tastes. Busy though, not really the place for a quiet or intimate meal. You could easily whip through a 3 course meal in 40 mins in what at busy times, can feel a bit like a canteen. Quiter Italian restaurant next door, quieter & open lunch times is a nice option. Here the menu is the same ever day but there is a choice. There is also a Chinese restaurant set back from the lobby - again, buffet style. Choice & atmosphere here was disappointing, much like the food. The steak house & Mexican restaurants on site must be pre booked & offer great food with proper table service. Room was lovely, no complaints at all. Clean, plenty of space & everything worked. Just what we needed for 2 weeks. The resort is very well looked after. Superb beach area with activities should you feel the need! Poolside bars towards the beach are the livelier places to be off an evening. Your also close to the entertainment stage - the staff put on shows, you can play poker & mingle as much as you like. Staff are super friendly & work very very hard. It's not perfect but for the price paid, really is excellent value for a Caribbean beach holiday. A must for couple or groups travelling together, not really a family holiday hotel / resort. looking to go back again in 2015, less my duty free this time!!! NOTE you also need to pay an exit tax when you leave IN CASH. not sure what happens if you don't or can't pay but must be factored in to your holiday costs. I think it was US$45.00 per person. It changes by season & no receipts, cash in a box by check. Lol - the fun of international travel.More
Paul B, Bristol, United Kingdom
FAB FAB FAB
My boyfriend and I went to this hotel 18th nov - 2nd dec and we had the best holiday ever! When we got dropped off from our transfer and walked into the lobby to check in we both looked at each other and said WOW! The beach is so beautiful and kept immaculate by the hard working staff, it truly was paradise! We always found something to eat in the buffet restaurant. We especially enjoyed breakfast!! We also visited the steak restaurant twice which we enjoyed! The staff work so hard and are always smiling which made our holiday even more enjoyable! We were in block 8 which is quite a way from all the amenities but on the other hand it was very quiet so we were never disturbed by noise from the entertainment. I loved all the wildlife that roams around the hotel grounds! All in all we had a holiday of a life time and we would 100% return to the RIU Yucatan. I can't understand how people can say a bad word about this place... If you want 5* gourmet all inclusive then pay an extra Â£1000 each!!! In regards to the damp rooms it's a tropical climate and very humid so in my opinion that's unavoidable! Don't be put off by some of the reviews your holiday is what you make it!!More
LydiaPendlebury, Mold, United Kingdom
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