Riu Palace Riviera Maya  


This hotel plays an ace with its beachfront setting. Plus, there are luxury touches wherever you go...

This deluxe beachfront hotel is about a 5-minute drive from Playa del Carmen’s stylish 5thAvenue. Talking of style, the pool scene gets extra points on this front, thanks to a swim-up bar, a whirlpool and in-water sunloungers.

Inside, the Riu Palace Riviera Maya goes all out to impress. You get a Junior Suite as standard, with free Wi-Fi. And when it comes to dining, there are 5 speciality restaurants to choose from.

TripAdvisor rating

Based on 3310 reviews

  • Official Rating
  • 400Rooms

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner. 24-hour room service.  Selected imported and local-brand alcohol, soft drinks, tea and coffee.  Snacks at set times.

Facilities ► View all

Outdoor pool

Spend your day relaxing in the huge pool, or lie back on a sunbed. There are parasols to give you a bit of shade, and pool towels are provided. The pool has whirlpool baths and pool loungers, for that extra bit of comfort and relaxation.

Don Manolo buffet restaurant

Start your day at Don Manolo with a full American breakfast buffet, or opt for the lighter Continental option. For lunch you can expect a hot and cold buffet, with pizza, pasta and salads. There's a show cooking station where your meal will be freshly cooked for your order. And there's also a themed dinner buffet 3 times a week.


Treat yourself with a massage, treatment or a visit to the beauty salon at Renova Spa.

Rooms► View all

junior suite

Junior suite sleeps up to 4, with a ceiling fan and turndown service. You'll have a liquor dispenser, coffee-maker and iron with ironing board. There's also a hydro-massage bath and toiletries.

junior suite

Junior suite sleeps up to 4 - can be sold as a single - with a ceiling fan and turndown service. You'll have a liquor dispenser, coffee-maker and iron with ironing board. There's also a hydro-massage bath and toiletries.

TripAdvisor Reviews Show more reviews »


Stayed late August for two weeks, this being our fifth visit to the area. Location is fantastic, right on the fab beach and 5 mins from Playa Del Carmen. Building itself is very nice but needs a touch up all over. Beach and the waiter service is great, although umbrellas or cabanas on the beach itself would be nice. Pool area is OK, plenty of beds with good service although the pool is Luke warm after 11am. Rooms were clean and probably very nice a few years ago, but in need of renovation.The ac is not up to keeping the rooms dry so everything is damp - even our cases smelled. The minibar service was very good. The maids kept removing every third item, as we were a party of three this got a bit annoying after a few days. If you get allocated a room near the ice machines in the hallways then request a move - everything stinks within 20 yards of them. Main restaurant was nice room with mostly good service, food was OK but very repetitive. The specialty restaurants were the poorest I have experienced in twelve years of travel around Mexico and the Caribbean. The entertainment was very poor although there are two good bands that come in, but go off at 21.30. So to sum up, we had a good holiday as we love this area but for the price we get charged from the UK it is very poor value with much better hotels in the area at a lower cost.More

cubacrazyWales, wales

Paradise & great service! Don't use Top tours travel

First don't use TOP TOURS the agency located in plaza lobby. Our advisor WIlmur and Bruno lied to us and ripped us off. The resort is wonderful. Beach was beautiful and located right insight. The top shelf drinks amazing. The restaurant manager treated us wonderful. (Esteban) also Jorge in loppy bar was amazing. Professional. The entertainment was great. Michael Jackson was on top of favorites. Room was always clean. Tip the maid first day she will do even better. We really enjoyed our trip here. And will be returning. Except travel agency experience don't use them. Its cheaper to pay direct for tours. Drinks on beach. All inclusive was great. See you soon palace Riviera!. More

John B,

Another awesome Riu stay

In April of 2013, me and three of my buddies decided to take a all guys trip and we decided on this hotel and from the beginning we noticed that the property was extremely large to say the least. We all hung out at the pool the first day we were there and it was actually alot of fun. That night we went and ate at one of several restaurants that are located on the property. The food surprisingly enough was really good, alot better than I expected. For the next couple of days we hung out at the beach which was really nice!! We had a waitress that took care of us the whole time we were at the beach! We caught a couple of shows and went to Coco Bongo of course, but all in all it was a very relaxing laid back trip. I enjoyed my stay at this Riu property and since I've stayed at 4 other Riu properties, I've noticed that everything from the layout of the hotel to the pool area and entertainment, all of these hotels are pretty much exactly the same which is fine, but if ur looking to go to a different city and you want a different experience than the last trip you were on I would suggest a different resort. Don't get me wrong, all of the Riu's are awesome but, once you've stayed at one, you've stayed at them all, if you know what I mean!More

jerod187, Houston, Texas

3rd Visit!

This is my third visit to this hotel over the past 7 years. I love this place. Food is great. Buffet is great. Service is great. I can't say enough great things about this place. We stayed here with 10 friends over Labor Day weekend. Everyone loved it!More

Birdman33, Dallas, TX

Beach Bum Vacation will be booking our trip again next summer!!!

Sarah with Beach Bum Vacation booked our travel and did a fantastic job. Everything went smoothly - I could not have been more pleased. Thank you, Sarah! This was such a great vacation, many more of our family and friends are planning to join us next summer!!! Six of us visited Riu Palace Riviera Maya from 8/8/14 - 8/15/14 and we can't stop talking about it! We ranged in age from 13 - 75 and each traveler loved the Palace. We had three "Superior Suites" facing the pool and courtyard on the 2nd level - slight musty smell, but a/c and all accommodations were great. The rooms were spacious and comfortable and had everything we needed - easy to operate safe, large closet, water, soft drinks, mini bar, 24 hour room service, double vanity in bathroom, big shower. The beach is absolutely beautiful with plenty of palm trees to lounge under. The pool was a little crowded, but still enough room to move around or enjoy people watching. Plenty of lounge chairs at the beach and pool. Bar service and drinks were awesome - servers (Suemy and Joe) never slowed down and each drink was individually made at the pool bar. We were disappointed the pool closed about 6:30 each evening - we could have stayed much longer. Evening entertainment was lacking some nights, but there was always something going on in the courtyard. The Sports Bar was air conditioned so we played cards and pool several nights and Claudia (our bartender) took very good care of us. We enjoyed the buffet very much - plenty of choices. Most days we ate lunch at Chili's by the pool - it was closer and just easier. One night we ate at Crystal - excellent and nice for something different. Another night we tried the steak house (Chili's) - don't bother, the buffet is much better. Please don't hesitate in visiting this beautiful place.More

Arkie2014, Springdale, Arkansas

See all 3310 reviews »

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