Riu Palace Riviera Maya  

This hotel plays an ace with its beachfront setting. Plus, there are luxury touches wherever you go...

This deluxe beachfront hotel is about a five-minute drive from Playa del Carmen’s stylish 5th Avenue. Talking of style, the pool scene gets extra points on this front, thanks to a swim-up bar, a whirlpool and in-water sunloungers.

Inside, the Riu Palace Riviera Maya goes all out to impress. You get a Junior Suite as standard, with free Wi-Fi. And when it comes to dining, there are five speciality restaurants to choose from.

TripAdvisor Traveller Rating

Based On 4619 reviews

  • Official Rating
  • 2Buildings
  • 3Floors
  • 400Rooms
  • 2Lifts

A la Carte

Luxury hotels from around the world

  • Luxury 4 and 5T hotels
  • 90% customer scores
  • Private taxi transfers
  • 20kg luggage allowance
  • Free Select Your Seat service on Thomson Airways

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  • Direct flights from 7 UK airports
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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

Buffet breakfast, lunch and dinner. 24-hour room service.  Selected imported and local-brand alcohol, soft drinks, tea and coffee.  Snacks at set times.

Facilities ► View all

Outdoor pool

Spend your day relaxing in the huge pool, or lie back on a sunbed. There are parasols to give you a bit of shade, and pool towels are provided. The pool has whirlpool baths and pool loungers, for that extra bit of comfort and relaxation.

Don Manolo buffet restaurant

Start your day at Don Manolo with a full American breakfast buffet, or opt for the lighter Continental option. For lunch you can expect a hot and cold buffet, with pizza, pasta and salads. There's a show cooking station where your meal will be freshly cooked for your order. And there's also a themed dinner buffet 3 times a week.


Treat yourself with a massage, treatment or a visit to the beauty salon at Renova Spa.

Rooms► View all

junior suite with garden view, balcony or terrace and whirlpool bath

This stylish, sophisticated junior suite has added luxury as there's a hydro-massage bath and toiletries. Outdoors there's a balcony or terrace with views of the garden. Your room will be fully air-conditioned and it will also have a ceiling fan to circulate the cool air. There's a turndown service, a liquor dispenser, coffee-maker and iron with ironing board. And you'll have access to free Wi-Fi in your room.

suite with balcony/terrace with private whirlpool and whirlpool bath

This smart, sophisticated suite has the luxury of a private whirlpool and hydro-massage bath included. Your suite will be fully air-conditioned with a ceiling fan and there's also access to free Wi-Fi. You'll have a liquor dispenser, minibar, coffee-maker and iron with ironing board, toiletries and a turndown service also included.

TripAdvisor Reviews Show more reviews »


This was our first time to Mexico and it won't be our last! When we arrived, check in took 5 mins and we were given a welcome drink and told we had been upgraded! Our room was so clean, lovely and spacious with a lovely view. We had a mini fridge stocked full of drinks as well as optics, which was all topped up every couple of days. The maid kept our room so clean and the various towel animals were brilliant! The pool was massive and I loved the half sunken sunbeds, the pool could have been cleaner and there was a few tiles missing but it wasn't horrendous! The pool bar was brilliant along with the staff, they were so friendly and so quick with the drinks! You didn't have to move from your sunbed to get a drink if you didn't want to as the staff would walk round asking what drink you would like. The beach was stunning and I'm not a beach person and the sea was crystal clear. The food here was lovely! The buffet had plenty to choose from and they always switched up what meats were on offer etch. We also tried the Mexican, Brazilian and Steakhouse and they were all amazing! We mainly had lunch at Chilli's and again the food was great. I did think they could have more going on in the evenings but that's just my opinion. None of the staff here could do enough for you, we had a brilliant honeymoon that we'll remember forever :)More

JadeBoulter, 186334

Just 2 days

Hotel is very elegant and soooo big..we were at the Riu Yucatan & got upgraded. We loved the yucatan but thought why not.. A different type of atmosphere..but we liked it...real named brand alcohol in room..room service and voffee machine👍. Grounds are absolutely beautiful and entertainment is amazing they work so hard (Ranaldo?)👍...bbq at beach with coctails in pineapples are a nice touch... But we did not have enough time to go round the place. Lovely welcome gift chocolates for my b.day that had passed nearly a week!..ty for having us.👍😃 More


Fantastic in Every Way

The hotel is beautiful, the staff are all so friendly and helpful and they make the experience special for every person that comes here. The food is amazing, all the resteraunts are great and the variety means there's something of great quality for everyone. The staff work tirelessly and are always there to fetch you a drink or help in any way they can and they don't expect anything for it. It's a great place, run really well and please just ignore any bad reviews of this place as despite the best efforts some people just can't be pleased. This is without doubt the best all inclusive hotel we've ever been and will be back with the old folks. We'll done to the bar/resteraunt staff, management, entertainment team, maintenance, cleaners and every team who work there. You do a great job!More

dk1234, 186394

Amazing wedding/holiday

Visited this hotel in November 2014 to get married. It was so amazing we returned in November 2015 and plan to go back as soon as possible. The hotel is in a fantastic location, right on the beach and within easy walking distance to playa del carmen. The food at the hotel is really excellent, far better than the usual all inclusive offerings. Service is also second to none. The hotel has a lovely traditional feel, it has bags of character and is far superior to any of the other hotels in the area. I really can't fault this hotel and can not wait to return.More

Jennifer E,

Great service, awesome staff and NO reservations for dinner!

The hotel is quite nice. The lobby is European in style and the desk staff is helpful, friendly and all smiles! We were greeted by Estaban for check in and then another time when our room key was locked in the room. Both times he seemed to be having the best day of his life. He was the happiest guy ever. The rooms are nice with a comfortable bed, lots of space and well appointed bathroom. My only critique is that there is a huge step to get into the bathtub - I suspect older folks will have a hard time getting in and out while taking a bath or shower. The food is really good. Had the buffet every day for breakfast (omelets are super) and a couple of times for dinner. The selection is unbelievable. Went to the Brazilian Restaurant and the food there was spectacular. If you like meat, this is your place. The staff was great here as well. The pools are very nice and clean and the ocean and beach is just passed the pool. There were plenty of chairs which is nice so that you don't have to get up at dawn to reserve a spot. The ocean is great to swim in and the beach goes on forever. The drink service on the beach is better than most places and one server is amazing. His name is Ruben and he works harder than four other servers combined - you cant imagine how awesome he is while working the beach. All in all, this place has few faults, if any.More

Flavorman-Dafoe, 39604

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Riu Palace Riviera Maya
Rated: 4.5 /5 based on 4619 customer reviews
from £1036.92