This hotel plays an ace with its beachfront setting. Plus, there are luxury touches wherever you go...
This deluxe beachfront hotel is about a five-minute drive from Playa del Carmen’s stylish 5th Avenue. Talking of style, the pool scene gets extra points on this front, thanks to a swim-up bar, a whirlpool and in-water sunloungers.
Inside, the Riu Palace Riviera Maya goes all out to impress. You get a Junior Suite as standard, with free Wi-Fi. And when it comes to dining, there are five speciality restaurants to choose from.
TripAdvisor Traveller Rating
Based On 5448 reviews
- Official Rating
A la Carte
Luxury hotels from around the world
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- Private taxi transfers
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Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. 24-hour room service. Selected imported and local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
Spend your day relaxing in the huge pool, or lie back on a sunbed. There are parasols to give you a bit of shade, and pool towels are provided. The pool has whirlpool baths and pool loungers, for that extra bit of comfort and relaxation.
Don Manolo buffet restaurant
Start your day at Don Manolo with a full American breakfast buffet, or opt for the lighter Continental option. For lunch you can expect a hot and cold buffet, with pizza, pasta and salads. There's a show cooking station where your meal will be freshly cooked for your order. And there's also a themed dinner buffet 3 times a week.
Treat yourself with a massage, treatment or a visit to the beauty salon at Renova Spa.
Rooms ► View all
Junior Suite with Balcony or Terrace and Whirlpool Bath
Suite with Balcony/Terrace with Private Whirlpool and Whirlpool Bath
TripAdvisor Reviews Show more reviews »
The Best Ever for our Silver Wedding
Have just returned from 14 nights in this wonderful hotel x From the moment we arrived we were blown away by the stunning hotel and the loveliness of all the staff x Our room was just perfect and kept lovely and cool by the air conditioning with added oomph from the ceiling fan if required lol x The optics and fridge were kept topped up daily, and the housekeeping always left us a friendly towel creation for our return x Our breakfast waiter Christian was smashing x He had our table all ready for us every morning with our tea, coffee and champagne, just wonderful x They all work so hard, but never without a smile and time for a quick 'Ola' x The daytime entertainment team were loads of fun, but not pushy at all, and the drinks were kept flowing around the pool and on the beach by the hard working guys there x We visited with friends who stayed at the Riu Palace Mexico and so we were able to use each other's hotels for everything except dinner x Cannot praise this hotel or the staff enough, and Mexico...well...it surpassed everything we could have hoped for...we'll be back again for sure ❤️More
Great hotel with outstanding service
We are a family of three and had a fantastic time at the Rui Palace RM which had been recommended to me. The location is great, right on the beach and the hotel is designed well so that all rooms are relatively close to all restaurants, pool and reception. The pool, where we spent most of our time was very big and never crowded, it did get very warm in the afternoon and that would be my only negative that it was almost like a bath after 4pm. The sea is shallow and perfect for children and a good temperature. The entertainment we thought was very good, shows most nights that were excellent and all of the entertainment team deserve a special mention as they go above and beyond the call of duty to make sure everyone is kept entertained. One night there was a samba band playing and getting everyone dancing and it was excellent. The food was very good for an all inclusive, breakfast was an amazing spread, the lunch buffet was good in chilis but the burgers on the beach were the highlight. Chilis was our favourite restaurant, very simple well cooked steaks and salmon and lobster. We enjoyed the brazilian and the mexican. We only visited Krystal and the japanese once due to the long trouser rule, but thats fine as we were pre warned. Krystal the food was good but not a great setting, japanese was our only disappointing meal. Drinks service around the pool was excellent with the help of small but regular tips (20 pesos) per service, not sure they are expected but they were definitely appreciated. The rooms were fine, a little dark but always spotlessly clean and plenty of towels etc. The maids left towel animals on the beds everyday which were very creative and kept our daughter entertained. We walked to fifth avenue on a few occassions, the walk is about 20 minutes and we always got a £5 taxi back. Fifth avenue is quite entertaining, you do get hassled by shopkeepers but not high pressured. Lots of good looking bars and restaurants but not needed for us. Whilst the hotel and holiday we felt were good value, outside of the resort was more expensive than expected especially trips with theme parks like xcaret over £100 per person. You can find better value entertainment with some cenotes less than £10 to visit if you are adventurous and go there yourself via taxi. We went to cirque du soliel which was an amazing show and in our opinion well worth the money, i booked tickets via expedia UK which was the best value option, we didnt have the meal as all inclusive but everyone that did said it was very good. Final thing to say was outside the resort we found the service ridiculously slow for everything eg 5min wait in starbucks everytime even though we were the only people there, as an impatient person i found this irritating. More
I stayed for only 6 days & five nights, but will gladly go back again & again! Fantastic friendly staff, the best food, & a beautiful beach. It will be hard to beat such a wonderful experience for my first all-inclusive resort stay.More
Great honeymoon location
Wow - what an amazing all-inclusive hotel situated right along the beach! We staying for a week in February and the weather was sunny and perfect - not too humid and there weren't any bugs. The staff was very friendly and accommodating, and went out of their way to make sure we had everything we could want. As it was our honeymoon, we received a complimentary bottle of champagne and chocolate covered strawberries with a welcome note delivered to our room. Each day housekeeping would surprise us with a different towel-folded animal or flower petals on our bed. The room was very spacious and overlooked the middle courtyard area. We enjoyed sitting on our patio at night and could see the beach and Caribbean Sea from our room. We were on the main (second) floor and conveniently located about half-way between the pool and front lobby. It was the perfect location and very quiet. We were ready for dinner right as the different restaurants opened and easily found a different place each night to dine. If you wait to eat dinner until later in the evening, your options will be more limited. The breakfast buffet each morning had a abundant selection of fresh fruit, and most anything you could want - made to order eggs, pancakes, cereals, rolls, and Mimosa's! The beach was expansive, clean and half was shaded with palm trees. Being fair-skinned we appreciated the option for shade. It was the nicest - and most shaded beach compared to other resorts in the area. We enjoyed watching the sunrise each morning at the beach and quickly fell in love with the warm turquoise water! They have boogie boards you can check out, and our last day there we discovered you could also use their sailboats. We wish we would have known that sooner! The mini-fridge and bar in the room is restocked daily and once we discovered certain "fruity" drinks we liked - those became our drink of choice! We had eating privileges and could use the facilities at the other Riu resorts in the Playacar complex and did go to all of them. We liked the Riviera Maya resort the best - the best buffet, the best decor, the best grounds, pool and beach! We would love to come back to this hotel again!More
My wife and I just returned from a short stay here. The whole experience was wonderful. The staff was always willing to help you with any and everything that you might need. The room was clean and well kept, and the food exceeded expectations. This was our 5th trip to Playa del Carmen and our first time here; we will definitely be back! More
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Bed and Breakfast
£702 per personView details
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