This hotel plays an ace with its beachfront setting. Plus, there are luxury touches wherever you go...
This deluxe beachfront hotel is about a five-minute drive from Playa del Carmen’s stylish 5th Avenue. Talking of style, the pool scene gets extra points on this front, thanks to a swim-up bar, a whirlpool and in-water sunloungers.
Inside, the Riu Palace Riviera Maya goes all out to impress. You get a Junior Suite as standard, with free Wi-Fi. And when it comes to dining, there are five speciality restaurants to choose from.
TripAdvisor Traveller Rating
Based On 5118 reviews
- Official Rating
A la Carte
Luxury hotels from around the world
- First Class hotels
- International brands and boutique properties
- Private taxi transfers
- 20kg luggage allowance on Thomson Airways
- Free Select Your Seat service on Thomson Airways
Fly Long Haul
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary drinks
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. 24-hour room service. Selected imported and local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
Spend your day relaxing in the huge pool, or lie back on a sunbed. There are parasols to give you a bit of shade, and pool towels are provided. The pool has whirlpool baths and pool loungers, for that extra bit of comfort and relaxation.
Don Manolo buffet restaurant
Start your day at Don Manolo with a full American breakfast buffet, or opt for the lighter Continental option. For lunch you can expect a hot and cold buffet, with pizza, pasta and salads. There's a show cooking station where your meal will be freshly cooked for your order. And there's also a themed dinner buffet 3 times a week.
Treat yourself with a massage, treatment or a visit to the beauty salon at Renova Spa.
Rooms ► View all
suite with balcony or terrace and whirlpool bath
This classically designed suite has a little bit of added luxury as you'll have a hydro-massage bath in your room. There's also some outside space as there's a balcony or terrace for you to use. There's a flatscreen satellite TV, liquor dispenser, coffee-maker, iron and board - there's also a lounge area, ceiling fan, bathrobes, dressing room, toiletries, 24-hour room service and a turndown service. And your room will also be fully air-conditioned with free Wi-Fi.
suite with balcony/terrace with private whirlpool and whirlpool bath
TripAdvisor Reviews Show more reviews »
Still an awesome hotel but...
This home away from home is still the best despite a few things. Cons: entertainment for the most part was horrible. Whether it was a sound system that crackled horribly, a poorly prepared entertainment team or a band that seemed so disinterested in playing for the hotel guests, the entertainment sucked for such a prestigious hotel. The iberostar entertainment was 100% better. We ordered room service at 11:06pm and it arrived 12:22 after we called about 3 times. We were originally told 15-20 minutes but over an hour was ridiculous. Pros: The front desk staff were amazing and accommodating especially one of the girls whose name eludes me. The room was great and we were well looked after by the cleaning staff. The grounds were always immaculate and the crews were always running around cleaning up. The beach, as usual, was wonderful and the water warm and calm. The pools were also clean and water was a great temperature. The bar staff were attentive and drinks were great. The food, oh the food, spectacular, tasty, plentiful, so much choice and the waiters, especially Jose, Edgar and not to be insulting, the waiter that was blind in one eye. I can't remember his name but he was an outstanding person and really attentive. All in all we will continue to return to this home away from home and I highly recommend this hotel as long as they keep their prices competitive and standards high. Koodos More
8 days of wonderful food service and sun
Great facility . Good food in buffet and restaurants. Great service and beach. Walking distance to town and ferry to cozumel. Close to golf, mayan ruins and great adventures. Would do this resort again.More
joe d, 54078
Just returned from the Riu Palace Riviera. Everything was outstanding and particularly being able to sit outside each evening listening to the live music with your champagne followed by a tip top meal, again outside, was just perfect. The beach is fantastic and no problem finding loungers at any time through the day. We visited each of the other Riu hotels, popping in for a drink often whilst walking to the end of the beach, probably a couple of miles away but we did prefer the layout and atmosphere of our own hotel. Our only comment would be that perhaps the order of the evening entertainment change to that of the other Palace hotel and the live music follow on again after the official show. At this hotel it all ended quite early. Didn't really matter as we used to 'walk off' our meal with a stroll to the other hotel and listen and dance to their music. A big thank you to all the staff, they couldn't do enough for you. We are returning in 2018,More
went here with my wife and had a great time would go again. I would recommend to others as this is good resort and relaxing by the beach. Service was great and the resort helped out on any request we had.More
Bobby B, 32780
The workers could not do enough for you!
Took my husband for his 50th birthday. First time in Cancun. We absolutely loved the hotel and the workers. The employees of the buffet work harder than anyone I have ever seen. I wish I could give the employees 10 stars! Chilis the steak restaurant was my favorite food. The only issue I had was when flights were cancelled due to storm nico and when I went to the front desk to stay 2 more nights we were not charged the JetBlue airways rate we were charged full price. the area that the hotel is in is so safe. We loved walking up to the little plaza to shop. We even walked down to the shopping area outside of the gates which was great. the beach is beautiful and water and drink service on the beach is fantastic. the room was huge and beautiful. Kept very clean. I don't know the gentle man who cleaned our room but it was room 14 the week of feb 5th-11th. Great jobMore
Dawn S, 46142
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