This hotel plays an ace with its beachfront setting. Plus, there are luxury touches wherever you go...
This deluxe beachfront hotel is about a five-minute drive from Playa del Carmen’s stylish 5th Avenue. Talking of style, the pool scene gets extra points on this front, thanks to a swim-up bar, a whirlpool and in-water sunloungers.
Inside, the Riu Palace Riviera Maya goes all out to impress. You get a Junior Suite as standard, with free Wi-Fi. And when it comes to dining, there are five speciality restaurants to choose from.
TripAdvisor Traveller Rating
Based On 5199 reviews
- Official Rating
A la Carte
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Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. 24-hour room service. Selected imported and local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
Spend your day relaxing in the huge pool, or lie back on a sunbed. There are parasols to give you a bit of shade, and pool towels are provided. The pool has whirlpool baths and pool loungers, for that extra bit of comfort and relaxation.
Don Manolo buffet restaurant
Start your day at Don Manolo with a full American breakfast buffet, or opt for the lighter Continental option. For lunch you can expect a hot and cold buffet, with pizza, pasta and salads. There's a show cooking station where your meal will be freshly cooked for your order. And there's also a themed dinner buffet 3 times a week.
Treat yourself with a massage, treatment or a visit to the beauty salon at Renova Spa.
Rooms ► View all
suite with balcony or terrace and whirlpool bath
This classically designed suite has a little bit of added luxury as you'll have a hydro-massage bath in your room. There's also some outside space as there's a balcony or terrace for you to use. There's a flatscreen satellite TV, liquor dispenser, coffee-maker, iron and board - there's also a lounge area, ceiling fan, bathrobes, dressing room, toiletries, 24-hour room service and a turndown service. And your room will also be fully air-conditioned with free Wi-Fi.
suite with balcony/terrace with private whirlpool and whirlpool bath
TripAdvisor Reviews Show more reviews »
Total Relaxation with Thrills Outside
We stayed March 12-19. It was worth every penny. Food: Liked speciality restaurants but loved the buffet. The food fresh and extremely varied every morning, lunch and dinner. Do not miss the kitchen tour (it was Thursday at 11 when we were there). Staff: Extreme friendly, not fake or forced. They clearly have great camaraderie behind the scenes. Room: Immaculate, every day. Animals made from towels cute but did nothing for us. We were just thrilled to find the frig fully stocked with lots of bottles of water, soda water, etc., every day. We specifically requested quiet room and got one (except for certain guests who clearly don't understand that you NEVER talk in a hotel corridor especially at 3 a.m.). Beach: Beautiful. Again, cleaned (of seaweed and trash) & chairs straightened every night. Drinks: You get what you ask for...don't be shy. Tipping: Entirely optional but we left a dollar every other round of drinks, we left a $5 bill on our bed every other day and left between $1 and $5 after every meal. Complaints (and they are few): the most uncomfortable patio chairs I've ever sat in. After several days I noticed a few other decks had different ones....I should've requested a switch. Towel giver-outers are trained at Hitler's School of Charm. Do not lose your towel or card. Other info not hotel related: (1) Amstar (Apple) excursions are outrageously priced. Yes they are a known entity (safe & insured) but talk to Hector the doorman, he can negotiate with a private taxi to take you to ruins, snorkeling, fishing, etc. (2) Fifth Avenue, don't miss it but beware that many of the vendors are amazing scam artists. For example, they notice your Riu bracelet and say, "Hi, I'm Carlos from the hotel. Are you enjoying your trip? Can I help you find something?" Some of them are worthy of an Oscar but they want to direct you to their uncle's jewelry store where they work on "their day off" or to an excursion booth where they drag you to a time share. Also, if possible, bring pesos for taxi rides and shopping for much better exchange rates. Before buying souvenirs or swimsuits, go to Walmart, yes, Walmart. Great prices and you won't get scammed. This is my third Riu (Panama Rio Hato & Paradise Island) and hands down, the best. I would recommend Riu Palace Riviera Maya to my daughters and my best friends. More
Nico has been incredible , at every restaurant he welcomes us and fulfills all of our needs ! He continuously makes us feel at home! Thank you for your hospitality!The food is delicious ! Every restaurant has a great menu! The entertainment staff , Angel and Omar have kept us happy and with a smile!More
Visited from March 11-18. This is a beautiful place. Like all other RIU properties we have visited (4 total), it has great service, is very clean and has good food. The grounds are beautiful as is the beach area. The pool entertainment staff make a real effort to keep things upbeat and fun. They ask you to participate but don't hound you if you are not interested. The food service is really good. Above the spectacular buffets and good restaurants, they do a lot of extras that we really liked. They grill at the beach every day for lunch. They also do other food service at the pool/beach area like a taco bar one day, various chicken dishes one day, fish one day and this is all in addition to the cook out. Then they go around with an ice cream cart and make you ice cream treats if you would like as well as a fruit cart that passed out cut up fruit of your choosing. They also made fruity drinks in coconuts one day that were really good. I know some people complain about the beds being hard and I think that is a personal preference thing. I slept great. My husband did not like the bed. Overall this was a really nice place to stay with nice people working there, great service, really clean and good food. Its also within easy waking distance to a shopping plaza that has a lot to offer and a long walk or short cab ride into Playa Del Carmen. It was also kindof neat to watch people tandem skydiving and landing really near us. There is also a golf course right across the street that we went to (Hard Rock). Could not have been more convenient if you like to golf and don't have a specific place picked out. Overall this was a great vacation and I would not hesitate to go here again,More
Spring Break 2017
Great place to stay in CancÃºn. There were so many kind individuals who make you feel welcome Freddy - He took really good care of my family and I when we visited his restaurants. He has a strong heart and made sure that both our bellies and our souls were well served Nico - He took great pride in treating u a respectfully and serving us every morning. Always going the extra mile to make us feel comfortable. Angel - He was one of the entertainers and he did a wonderful job encouraging people to get together and participate in activities. He always made sure everyone felt included and brought an energy to everything he did. Esteban - He does a great job of keeping people on their feet with his playful teasing. I appreciate the energy he brought to the events he was running. More
Visited Riu Palace Riviera Maya in Playa Del Carmen, Mexico February 21-26. The trip was a relief from cold weather for my husband and myself. The Riu Palace is a beautiful and very friendly place. Of course there are always workers that are unfriendly and rude but they are in the minority there. The buffet restaurant is the best, good food and beautiful presentation. The person that stands out is Estaban, so professional, friendly, and willing to go the extra mile if needed. If you go there please seek him out. The bartender in the Sports Bar is outstanding Edwin is his name. Pool area very nice with plenty of loungers, if you don't see any just ask one of the workers and they will get it for you. Didn't spend too much time on the beach but it is also nice, white powdery sand, palm trees and beautiful blue water. Now the rooms are nice, spacious, and Clean. They do show some signs of needed repair but nothing major. The important thing is the cleanliness of the room. Had no problem with bugs or critters. The personnel cleaning the rooms are very thorough, you even get turndown services at night.ð´ All in all we enjoyed our stay very much. The weather was sunny and bright also. Will be returning next year, the same time- can't hardly wait. ð¤ð¤ Almost forgot, I read some bad reviews about Riu but you have to take in consideration that you can't please everyone and that some people just complain about anything â¹ï¸ðð©.More
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