This hotel plays an ace with its beachfront setting. Plus, there are luxury touches wherever you go...
This deluxe beachfront hotel is about a five-minute drive from Playa del Carmen’s stylish 5th Avenue. Talking of style, the pool scene gets extra points on this front, thanks to a swim-up bar, a whirlpool and in-water sunloungers.
Inside, the Riu Palace Riviera Maya goes all out to impress. You get a Junior Suite as standard, with free Wi-Fi. And when it comes to dining, there are five speciality restaurants to choose from.
Spend your day relaxing in the huge pool, or lie back on a sunbed. There are parasols to give you a bit of shade, and pool towels are provided. The pool has whirlpool baths and pool loungers, for that extra bit of comfort and relaxation.
Start your day at Don Manolo with a full American breakfast buffet, or opt for the lighter Continental option. For lunch you can expect a hot and cold buffet, with pizza, pasta and salads. There's a show cooking station where your meal will be freshly cooked for your order. And there's also a themed dinner buffet 3 times a week.
This classically designed suite has a little bit of added luxury as you'll have a hydro-massage bath in your room. There's also some outside space as there's a balcony or terrace for you to use. There's a flatscreen satellite TV, liquor dispenser, coffee-maker, iron and board - there's also a lounge area, ceiling fan, bathrobes, dressing room, toiletries, 24-hour room service and a turndown service. And your room will also be fully air-conditioned with free Wi-Fi.
This stylish, sophisticated junior suite has added luxury as there's a hydro-massage bath and toiletries. Outdoors there's a balcony or terrace with views of the garden. Your room will be fully air-conditioned and it will also have a ceiling fan to circulate the cool air. There's a turndown service, a liquor dispenser, coffee-maker and iron with ironing board. And you'll have access to free Wi-Fi in your room.
This hotel is fantastic... It is slightly old fashioned in its luxury, but the staff are amazing and on reflection its a damn fine place to take your vacation. I would not hesitate to recommend this hotel, the service is consistent and the quality of the food is amazing!
The only negatives are the usual 'spring-breaker' families that behave like absolute morons drinking to excess and these are generally groups of teenagers and their parents acting as bad as each other... They tend to stay in the pool all day drinking and not once leaving the bar to visit the toilet?!?!?!
If you can deal with the whooping and hollering then the staff and 99% of the guests will make any stay enjoyable.More
This was our 5th visit to the riviera maya but our first stay with the riu palace riviera maya and it won't be the last time! An absolute fabulous resort! Excellent staff, amazing rooms, the food was awesome and the beach.....fabulous!!! Two weeks of terrific etertainment, the staff treat you like family and for many many reasons we will be going back....the riu is truly out of this world!!!More
Fantastic holiday in a lovely colonia style hotel. Fantastic staff who cannot do enough for you - always went the extra mile to make the holiday special. Food was exceptional, phenomenal choices in the buffet restaurants - I would challenge even the fussiest eater not to find something delicious to eat! Speciality restaurants were also excellent. The swim.up pool bar was excellent - staff working this area and the beach were amazing - always attentive, smiling and worked very hard especially in the heat - which must be hard going!
Cannot praise the hotel enough - we went to the other Riu hotels - there were other palaces on the same beach but we were so glad we stayed at this one - nicer atmosphere by far. Would thoroughly recommend.More
9 days to relax, eat and drink
Our 2nd year. A large pool area with pool bar, but the pool wait staff is always there running to take your orders and running to bring them back. They try and keep the pool deck clear of the numerous empty glasses, help with chairs and umbrellas. The spa/ gym close by as is the great beach offering numerous activities. These great food service near the pool offering a wide variety of ethnic foods and deserts.
There 5 specialtie restaurants as well as a very large buffet...this is an all inclusive resort.More
We traveled to the Riu over Spring Break, so Easter to the following Sunday. We had a group of 10 ,adults and kids. I have written several reviews and been to many all-inclusive and regular hotels in Cancun, Playa and the rest of Mexico so I think I have a good perspective.
The good. Beach is the best around. Plenty of space to lounge on the beach or by the pool. Beach has no rocks and was perfectly clean and amenities were all available at the usual costs. The service was very good. we arrived early (9am), but didn't get into our rooms until about 2pm, which I think is pretty normal, but was no problem since we had our suits and a very nice locker room to change and shower right off of the lobby. The food in the buffets is very good here and the beach bbq is very good. It had plenty of options and was well done. Things are a bit different in what is offered in Mexico, but the quality was very good and it was open plenty late. The drinks in the lobby bar and dinner were very good and the pool drinks were also good. The service was very spot on at every level from the room service to the front desk to waiters, bartenders, etc.
The not so good. The specialty restaurants are kind of a waste of time. We went to two of them and didn't bother after that. They are ok at best and have silly rules (pants were not enforced anywhere). I got a steak and lobster, but my wife could not (lobster had about two bites), so we wound up going to the buffet anyway. The hotel is nice, but the pool needs repairs and the rooms are a bit tired, but clean and everything worked well. Wifi is what I expected (ok). The gym was pretty sad by our standards, but at least they had one. The entertainers were friendly and worked hard, but the shows were just ok. The drinks at the sports bar were good and food was available all night, but not good, order the room service.
Overall, I would definitely stay here again. They got the important stuff right (service, food, beach, drinks) and could update a bit. Based on my experience I'd say its a 4 1/2, but not a 5. The location is good too as its a 15-20 minute walk to Playa Del Carmen. I like to go to different places typically, but this would be an exception.I would definitely go with a big group again.More