For breakfast and dinner. Jalisco offers buffet and on the spot cooking stations, where you’ll be able to watch dishes being prepared right in front of your very eyes. Themed buffet evenings are held three times a week. And there's a dress code for dinner.
If you'd like a late Continental breakfast, you'll be able to pick this up from the poolside restaurant and swim-up bar, La Lupita. There's a buffet lunch and an à la carte dinner in the way of a steakhouse. There's a dress code for dinner, and you'll need to book your table in advance.
Classic in style, these spacious double rooms all feature a balcony allowing in lots of natural light. Inside you'll find a ceiling fan, air-conditioning and satellite TV. These sleep 4 in 2 US queen-sized beds.
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This is the 3rd year we have been , I have written a post for each year with all the ins and outs of how good this hotel is! It gets better every year the staff arent staff they are friends , they make you feel so welcome and cant do enough for you. The food is excellent the service is excellent I cant think of a bad thing I could say ! If you get chance book a holiday here you wont regret it. The Riu hotel owners should have high praise for each and every one of their amazing staff here ! They make the place what it is and why so many people return year after yearMore
We (7 y.o. twin daughters and my wife) stayed a week in this all inclusive hotel in January.
The food and drinks were good, a bit in all inclusive way.
The hotel itself is located a few hundred metres from the beach, but they offer an electric car service every 5 minutes or so, for lazy tourists.
Local entertainment was ok, although we missed it every second evening due to our trips.
The room was OK, not too fancy but big enough and clean.
Before getting there, our biggest concern was the safety. I even cancelled our rental car, just to stay on the safe side. Well, I guess first of all Playacar is a closed area where the access is controlled thoroughly. Second, being there we started to understand how things are in Playa del Carmen and the most important tourist locations: yes, you must keep focussed on safety, but you can also enjoy the pleasures of Yucatan in the same time.
Decisions we made due to safety reasons:
1. cancelled the car rental for the whole period. - probably good idea, but we ended up anyway renting a car for the last day...
2. booked organized trips to Chichen Itza, Coba and Xel Ha
3. kept the kids always in sight
All this being said, I have to admit we were a bit over cautious. Actually, the it felt somehow safer than Miami, at least from a European point of view.
Things I'll remember about this trip:
-nice warm people
-Mayan culture (Chichen Itza, Coba etc.)More
We got back from this hotel in June, my mum and dad has been a few times so went went with them and my 2 children there are 7 and 4.
We had a brilliant time the weather was great for the 2 weeks we was there.
The pools was lovley we mainly stayed in the pool at the top where there was the sit down bit as you walked into the pool.
All the food was great and was a great selection my mum and dad went to the alacart a few times and booked it on the way to breakfast about 8.30 and could always get in, the kids loved that they did food for them.
The hotel grounds are lovely and I hope they don't update the hotel like the playcar and yutacan as they look more like shopping centres.
We walked into 5th avenue one day and only took about 45 minutes and that was walking with 2 kids are there was loads of shops there.
The entertainment team was great they was always working doing different games all through the day and they even did games for all the kids there and not only did they do kids disco at night they always did games with them.
We meet some really nice people who had been to this hotel before.
The cleaner did a great job tidying the rooms I left some money near the tv one day and was still there when I got back so you can trust them.
We didn't have any problems with this hotel and non of us was poorly, i would defiantly go back to this hotelMore
An amazing holiday
I cannot fault this hotel or location. The hotel is fantastic, good food, comfortable, very friendly and helpful staff great location. With a short walk to the beach you find clear blue water and white sand - just perfect. My only complaint would be the usual towels being left on sun loungers and not a person in sight. There are polite notices asking that towels do not get left on loungers but these do seem to get ignored. Would go back to this hotel tomorrow if I could. Many thanks to all the staff that made our holiday just wonderful.More
We visited this hotel in March 2016 , we stayed for two weeks and had an amazing time the staff are fantastic . The animation team work so hard and put on great shows . The food was good no complaints and no dodgy bellies .. The hotel is kept clean and our rooms were cleaned every day with lovely towel designs left on our bed .. It was my birthday while we were there and the cleaner made me a cake out of towels and decorated my room with balloons and streamers .. The only negative comment is that they allow large parties , we had some Spanish students that were training to be doctors and twice they pinched my daughters wheelchair to mess about in but security noticed and took it off them .. But that won't stop us returning next year .. And before I finish the Thompson reps were amazing nothing was too much trouble for them .. Can't wait to return .. Please riu don't modernize itMore