ClubHotel Riu Tequila  

Surrounded by tropical greenery, the RIU Tequila has a secluded setting and a great pool scene.

Tucked inside a palm grove in the quiet resort of Playacar, the Riu Tequila is a retreat. It only takes 5 minutes to walk to a peaceful platinum-shine beach from here.

This hotel is in a relaxed part of the Caribbean Coast. When you want to up the tempo, the colourful resort of Playa del Carmen is a 5-minute drive away.

TripAdvisor rating

Based on 4658 reviews

  • Official Rating
  • 35Buildings
  • 2Floors
  • 664Rooms

Platinum

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  • 90% customer scores
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  • 20kg luggage allowance
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Honeymoon Offer

Honeymooners receive a bottle of rum and fruit basket on arrival.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner.  Selected local-brand alcohol, soft drinks, tea and coffee. Minibar and liquor dispenser in room.  Snacks at set times.

Facilities ► View all

2 outdoor pools

With tonnes of sunbeds and thatched umbrellas dotted around the sun terrace, there's plenty of space to relax and soak up the sun.

Jalisco buffet restaurant

For breakfast and dinner. Jalisco offers buffet and on the spot cooking stations, where you’ll be able to watch dishes being prepared right in front of your very eyes. Themed buffet evenings are held three times a week. There are 2 sittings for dinner, the first 7pm to 8.30pm, and the second 9pm to 10.30pm. And there's a dress code for dinner.

La Lupita restaurant

If you'd like a late Continental breakfast, you'll be able to pick this up from the poolside restaurant and swim-up bar, La Lupita. There's a buffet lunch and an à la carte dinner in the way of a grill and steakhouse, with 2 sittings for dinner. The first is 7pm to 8.30pm and the second is 9pm to 10.30pm. There's a dress code for dinner, and you'll need to book your table in advance.

Rooms► View all

double room

Double room sleeps up to 4, 3 adults or 2 adults and 2 children up to 12 years. With ceiling fan, minibar restocked every 2 days, liquor dispenser and complimentary toiletries. Wi-Fi at a charge.

double room

Double room sleeps up to 3 adults or 2 adults and 2 children up to 12 years - can be sold as a single. With ceiling fan, minibar restocked every 2 days, liquor dispenser and complimentary toiletries. Wi-Fi at a charge

TripAdvisor Reviews Show more reviews »

Top !!

Had a lovely time with my husband and two adult daughters could not fault anything...there was something for us all and I would highly recommend this hotel. The girls loved the nightlife and it was good as they were taken out by some of the staff to the local clubs so they were very safe and us parents felt we could sleep easy!! The bedroom doors were difficult to open with the key but I believe the rooms are due to be updated which will include keycard access. My daughters had such a good time that they are planning to return in the summer together. Keep up the good work hotel tequilia 😊More

Lynn2828, Manchester, United Kingdom

Needs an update -

This was by far our least favorite RIU hotels. Not because of the staff or cleanliness because you cannot compete with this company for their care in customer service - always a 10 plus, the rooms need a complete overhaul. They are still using keys with your room number on them (don't lose it or anyone can get in your room) and just looking old. Would go to a different one in the same vicinity, they have been recently updated.More

timnleeann, Calgary

Tequila Topped it!!!

Arrival at Cancun airport utter chaos! Check in at hotel was fast and efficient. There really is nothing negative to say about this hotel that isn't very minor. Rooms need updating (smell musty) and tea/coffee facilities in room would be good. I was extremely apprehensive with regard to the Coatis that wander the grounds. To honest they are totally fine, in fact I was quite taken by them. They are very mischievous. Any bags or drinks left around and they're in there. Top tip... Do not feed them, they are protected animals and therefore should not be eating nachos and drinking piña coladas, therefore no matter how cute please resist. They're naughty enough to help themselves as it is. and people here are 2nd to none. Absolutely brilliant. Entertainment team work very hard and excel at what they do. Position of the hotel is perfect for a walk or taxi ride to the shops/restaurants etc (£3 each way). The beach is beautiful and really isn't a problem with being a 10minute walk away or using the shuttle running every 15minutes. Coco Bongos is an absolute must! Absolutely amazing. A trip to Chichen Itza was awesome and our guide was walking Wikipedia. I've been to Jamaica, Cuba and Dominican Republic and haven't felt that the hotels or areas warrant a second visit as there's plenty of places in the world, but I can honestly say my partner and I have already spoken of a revisit next year. There's so much to do in Mexico as your not limited to the complex as it's perfectly safe to go explore on your own. All in all a perfect holiday and I will definitely be going back!!!More

Boyo6, Swindon, United Kingdom

Great hotel and staff - Go to this hotel

My partner and I spent two amazing weeks in this hotel 29-13 Oct 2014. On arrival we were in our room within 10 minutes and our luggage arrived 5 minutes later. The front of house is what I would assume is traditional Mexican style, front and central lobby open to the elements providing a lovely and usual feel to the place. The cobbled paths that meander through the laid out tropical gardens of the hotel are delightful. Our room 1029 was immaculately clean and spacious, the actual shower was huge and the fridge was stocked with beers, sodas and water. There was also top branded 100 cl bottles of Tequila, Vodka, Gin, and whisky in the room that would be replaced every two days free of charge if used them, though we actually didn't touch them. As we hadn't used the spirits by the 4th day room service left a not asking did we want other spirits that would be more to our liking. The rooms air conditioning was fantastic and was like waking into a fridge when set to coldest setting, we had to turn it back on occasions as it was too good. The two pools are very nice, not huge but big enough and always lounges to be found, the animation team are excellent and friendly without being a pain in the neck. My usually quiet partner entered into many games such as volley ball and other stuff and loved the friendly staff. The food in the main restaurant was buffet style and very nice with a huge selection of food, breakfast was always very nice as traditional English with american style bacon was available and much more including continental. Their baked bread was delicious as was the omelets and other options available form the huge selection of food. Their pastries, pancakes and sweet doughnuts and jams were out of this world too. Lunch and Dinner was always very good again with a large selection with varied options that catered for every taste unless they're a finicky pain in the A. I doubt there's another prawn left in the see judging by the amount that was served in various forms, I suspect squid, chicken, pork and beef have also become an endangered species. All was tasty and well cooked and presented in various and different ways. Service was excellent and the staff were always very pleasant even when faced with some very rude and ignorant Americans and French diners. We tipped each meal time and at the bars as we were so impressed by the friendly and quick service, the cocktails were lovely and you could ask for cocktails not on the list and they would make whatever you requested with top branded spirits.The beach is a seven minute walk away, that's not a problem for anyone except the disabled, morbidly obese or plain lazy, the shuttle bus picks you up in a continuous back and forth service throughout the day. The beach is part of the Riu Yucatan and you can use this hotel as you can the Tequila Al inclusive. Though this hotel was very busy and we never got there before 10 AM we always found available lounges, maybe not right by the pool, but that was to be expected. Though on a lot of occasions we did get some prime positions. The beach was beautiful but their was no shade apart from rows of palm trees. I never sit in the sun, never want to look like a cooked lobster or a male version of Madge from Benidorm, though I was mistaken for Kenneth from the same show that somewhat put a downer on my day. So if you have sensitive skin and need shade the beach can be problematic having to re position for shade as the run moves. However the sea is like warm bath water, crystal clear and the beach has a gentle gradient as you go further out. You can also have use of another nearby Riu hotel but I've forgotten the name, so its 3 hotels that you can mix and match with. The shows at the Tequila are very very good, the performers are fantastic and put so much energy into every shows, such as Grease and many more, and in such heat and humidity I don't know how they do it. The shows are varied and different every night we were there and very entertaining, a special mention for James who really throws himself into every performance and is fantastically funny. I would highly recommend the Riu Tequila on every level from room, food, drinks, staff, entertainment, gardens, cleanliness, service and value for money. I've really been very honest and tried to find fault so this review doesn't come across as one sided. The only negatives I can come up with is that the internet at this hotel is next to useless and you only get 90 minutes per day, if you use it for 10 minutes then go off line you lose the remaining 70 minutes. It's also so slow you give up the will to live. However go out the hotel, turn left and walk for about 4 minutes and you come to a Starbucks, if your within 30 ft of the building you get free internet and its very quick and needs no password. My only other gripe is that their is no tea making facilities in the room (Horror of horrors) so take a kettle, however tea is always available in any of the restaurants or pool side bars.There will always be some that will complain and moan and give bad reviews just because that's their nature and they expect to get the Ritz without paying Ritz money. This hotel is absolutely great and very good value and I honestly recommend it on every level.More

les r, London, United Kingdom

Doesn’t have to be on the Beach for a Good Time!

We stayed at the Tequila in October 2014 and had a wonderful time. We are a family of four with two young boys (8 & 5) and they had an amazing stay. I emailed the Tequila about 6 days before our arrival and requested a top floor room in a quiet area and that is exactly what we got. Our room was very clean and spacious. Our balcony faced in toward the resort so we could see the animals wondering around. The only down side to the rooms is that they echo a little so you can hear your neighbors a bit. Our refrigerator was not working upon arrival, so we called the front desk to report the issue and by the next morning they brought us a working one. Have to keep those beers cold! The grounds are beautiful and very well maintained. The pools were clean. Be careful with drinks and food around the pools. The Coatis (little raccoon like animals) will rummage through your bags and takeout any food that they smell. They will also drink beverages regardless of what is in them. We had a bag of trail mix “stolen” out of our beach bag. There are lots of activities to participate in around the pool area. Something for everyone. All the staff throughout the resort are great. Very friendly and always saying “hola”. We only had one issue with the staff during our stay and that was with the front desk staff. They now require codes in order to access the wifi (which changed from 6 months ago). Our codes were not working and we could not access the wifi. I asked the front desk about it and we always got the response of “try again tomorrow”. They were not too helpful with that situation, so every night we would just end up walking to Starbucks and using their wifi. Never received our 90 minutes of free wifi on the resort. We didn’t make too big of a deal about it because the Starbucks is so convenient. The buffets were great with lots of food to choose from. A great selection of sides and main dishes. The nighttime shows are OK. Some are more entertaining than others. The bars near the theater are lively and fun. Keep in mind that there is an additional cost to use the air hockey and video games in the sports bar. The beach was, of course, amazing. Most days we would wait for the shuttle to take us down there. Never waited more than 5 minutes. There is not any shuttle service between 1-3, so be sure to time your stay at the beach accordingly. We used the facilities at the Yucatan for lunch and there was also a nice variety of food there as well. Rented kayaks one day and that was a very easy process. Overall, we had a wonderful time and would not hesitate to go back. It is such a great resort for a family on a budget.More

Becks4beaches, Littleton, Colorado

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