ClubHotel Riu Tequila  

Surrounded by tropical greenery, the Riu Tequila has a secluded setting and a great pool scene.

Tucked inside a palm grove in the quiet resort of Playacar, the Riu Tequila is a retreat. It only takes 5 minutes to walk to a peaceful platinum-shine beach from here.

This hotel is in a relaxed part of the Caribbean Coast. When you want to up the tempo, the colourful resort of Playa del Carmen is a 5-minute drive away.

TripAdvisor Traveller Rating

Based On 5908 reviews

  • Official Rating
  • 35Buildings
  • 2Floors
  • 664Rooms


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Fly Long Haul

With Thomson Airways

  • Direct flights from 7 UK airports
  • Fly on the spacious new Dreamliner
  • Experience quieter, jetlag-busting flights
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  • UK airport lounge access for Premium Club guests

Honeymoon Offer

Honeymooners receive a bottle of rum and fruit basket on arrival.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

Buffet breakfast, lunch and dinner.  Selected local-brand alcohol, soft drinks, tea and coffee. Minibar and liquor dispenser in room.  Snacks at set times.

Facilities ► View all

2 outdoor pools

With tonnes of sunbeds and thatched umbrellas dotted around the sun terrace, there's plenty of space to relax and soak up the sun.

Jalisco buffet restaurant

For breakfast and dinner. Jalisco offers buffet and on the spot cooking stations, where you’ll be able to watch dishes being prepared right in front of your very eyes. Themed buffet evenings are held three times a week. There are 2 sittings for dinner, the first 7pm to 8.30pm, and the second 9pm to 10.30pm. And there's a dress code for dinner.

La Lupita restaurant

If you'd like a late Continental breakfast, you'll be able to pick this up from the poolside restaurant and swim-up bar, La Lupita. There's a buffet lunch and an à la carte dinner in the way of a grill and steakhouse, with 2 sittings for dinner. The first is 7pm to 8.30pm and the second is 9pm to 10.30pm. There's a dress code for dinner, and you'll need to book your table in advance.

Rooms► View all

double room with balcony

Classic in style, these spacious double rooms all feature a balcony allowing in lots of natural light. Inside you'll find a ceiling fan, air-conditioning and satellite TV. These sleep 4 in 2 US queen-sized beds.

TripAdvisor Reviews Show more reviews »

Great holiday

Lovely hotel. Great food in the self service restaurants. The specialist restaurants were poor though. The steak was tough in the steakhouse and the food in the oriental restaurant was Luke warm and bland. Certainly wouldn't eat there again. The entertainment on an evening is well worth seeing...excellent shows ! The free wifi is pathetic. We ended up having to purchase wifi because the free wifi seldom worked. An easy way to get money out of customers...provide poor free wifi! Service here is great....loads of staff on hand to serve in the bars. On the whole, a great hotel but could be improved in certain areasMore

48riggers64, Halifax, United Kingdom

2nd visit and still a cracking resort

We stayed at the Riu Tequila in November for the second time (previously stayed in Feb 2013). We had an excellent time, tending to use the Playacar and Yucatan pools and beach during the day, but the much more lively and fun Tequila main Kiosko bar during the evenings. Some thoughts and comparisons to our previous visit: The visitors this November were a much wider mix of nationalities from across the Europe and RoW than we found in February with far greater range of languages being spoken. This gave the resort a more cosmopolitan vibe. The food was exceptional and as good or even better than we remembered. We booked the Asian twice, and the Mexican and Steak once. But the range and quality in the main restaurant was excellent and especially the roast carvery. Both the choice and quality of food over the two weeks was super. The downside is the busy scrum at peak times, but that’s just part of the Riu formula. We remarked after our previous visit that we never saw a miserable local inhabitant or Riu staff member in the whole two weeks. And it was the same this time. What fantastically friendly, humorous and good natured people they all are. It really makes for a pleasant and enjoyable holiday and all the Riu staff are exceptional in this regard. Internet access is much improved and no longer restricted to 1 hour per day. The upgraded hotel-wide Internet service is also fast and reliable. The downside to this is guests now wandering around the restaurant with their nose against their phone and happy couples on a beautiful holiday studiously glued to Facebook rather than enjoying the company and taking in the holiday scenery. Such is modern life. We were in Rooms 615/616 and found that apart from a tired and elderly fridge, the décor and room were just fine and not as tatty or in need of refurb as other posts here have mentioned. The revamped Playacar and Yucatan pools are very nice. The Yucatan seems the more lively, but we really liked the Playacar “Las Olas” swim up bar. You can wander down from Tequila to both hotels mid-morning and have a wide range of beds to choose from. We really don’t begrudge the leisurely stroll to the beach after breakfast, but there is the downside as you have to have everything you might need sorted and packed for a hard day at the beach. We never bothered using the golf trolley transport. One negative point and not specifically related to this resort - Cancun airport was a nightmare and how Thomson expect just four check-in desks to handle outbound passengers for three flights scheduled within 30min of each other defies belief. The queue filled the cattle grid and then extended the full length of Terminal 3 one end to the other hacking off other passengers trying to reach their check-in desks. Quite a nightmare... So in summary, having grandly declared we’d never return to the same place on our holiday travels, this was our second trip to Riu Tequila as well as the second to Mexico in the last 12 months (we also visited Riu Vallarta in February). We've fallen in love with Mexico and really like the Riu formula, the high standards across all their hotels and especially the incredible value for money. We are now wondering whether the Riu resorts at Playa del Carmen emerge to become our regular haunt for a mid-Winter break partying with US and Canadian cousins. It’s difficult to fault the overall quality of our holiday and the friendly Mexican people and so Riu Tequila easily deserves a 5 star rating.More

Tezza_Innit, Guildford, United Kingdom

Highly Recommended - Must go!

Have just returned from a two week trip to Mexico for the first time, choosing to stay at Riu Tequila on a recommendation by friends and I am so glad we did! Hotel Areas– Hotel is constantly cleaned throughout the day and I am surprised by others when they say its not very clean. Lobby is a great place to chill and relax away from the hustle and bustle of it all. Its also ideally located just across from the bar area so you can even enjoy a little tipple whilst you check your free wifi! I’m not one for the entertainment in the evenings so its ideal to sit away from it, however I did indulge a couple of times and the Mexican Elvis is one not to miss!! Restaurants – Buffet (Jalisco) is excellent. Brilliant variety, so much so I would be surprised if you couldn’t find something to enjoy. From the Mexican counter, to the wide variety of pizzas available, to the fish on offer, the cheese counter, desserts, salads, ice sculptures, it was fab. Breakfast, well so much on offer, eggs, bacon, beans, omelette station, pancakes, churros, etc (salad?!?!) all amazing! And the waiters are excellent – they even knew what we drank by the end of the holiday so our table was always ready for us! We did book into Bamboo (their Chinese restaurant) and I have to say we were quite disappointed with it. In all-inclusive, when you have to book for a restaurant you expect you’ll be served at the table but this is just a Chinese buffet. This was not the issue though. You get 4 time slots you are able to book so we chose 7pm. At 7.50pm, we were told by the waiter that we would have to eat up and move out because the next sitting (which wasn’t until 8.45pm, may I add and we were the only table that needed clearing!) would need to be prepared. Needless to say we didn’t book here again. We next tried the steakhouse (Lupita) and all I can say is WOW!! If you ever choose to visit this hotel, please book a table here and opt for the rib-eye! It’s a fantastic restaurant with waiter service and the steak is fantastic. Along with two starter courses, the main and then dessert, you really couldn’t fit much more in after! Needless to say we visited this restaurant a couple of times and couldn’t fault it! We did visit the pool side restaurant one lunch time, it was ok nothing special to be honest but by the time you topped up at breakfast, you didn’t really want much else until evening anyway! Rooms – I can understand some of the comments, yes they are dated but it has everything you need in it, what will a lick of paint do?! They are cleaned thoroughly every day, the shower is a little dark because there is no light in there but you can see what you are doing clearly! The rooms can be damp but this has A LOT to do with the humidity and the air conditioning so its only to be expected. To be honest, they are lovely, comfortable and cool after a day on the beach or out shopping and you don’t live in your room on holiday anyway so it was more than adequate for me. TV was modern and had a good selection of channels. Optics available (however I didn’t get a chance to use them!) and include Vodka, Rum and Tequilla. Beer, Coke, 7up, Water all in fridge and were an excellent addition! Pool/Beach – Didn’t really use the pool as it was always very busy – you know towels on loungers by the time you walk down for breakfast! – but it looked lovely enough, however a lot of noise so wanting to relax a little more we always went to the beach! Beach is lovely, lots of loungers available and you can sit as close or as far away from the water as you wish which is great. The water is a little rough, lots of waves and probably not what I was expecting being on the Caribbean Coast and having visited other Caribbean Islands etc. However it was cleared of seaweed every day and was nice to relax in to cool off! The beach is well looked after by Lifeguards and the Security presence is plentiful which always puts you at ease! As the beach is across from the hotel you have to get the little buggy or walk which is great for access. It shares facilities with Riu Yacatan and I have to say I was so pleased I chose the Tequila. The toilets weren’t the best, one of the ladies was always blocked with things I can’t even mention on here without putting you off your food! And one day it was completely flooded so you couldn’t even walk in it. Going back to the hotel was not an option really (due to distance) so wasn’t overly impressed. Restaurant was ok but as it is open to the elements, the birds had a field day with the food! Needless to say I didn’t have anything to eat in there because of this, although it looked tasty! Drinks widely available and Ice Cream, which is all you want sometimes! Overall- I would definitely return, it was lovely. We drove past some of the hotels that have been refurbished and I have to say I was very glad I chose Riu Tequila just for the fact it was more traditional. The others looked like their character had been removed….good I guess for the more modern traveller however I like to see the real place! Staff are excellent, always helpful and readily available! Trips (went to Chichen Itza and Coba and loved both – highly recommended!) were great and so glad I did them. Visited Fifth Avenue – anyone must visit. Ate out, all fab! Even visited the many Starbucks near by! It was a fantastic holiday and I am thankful to have been! Would highly recommend to anyone!More

Louise P, Plymouth, United Kingdom

Not that great.

I arrived back from this hotel on 25/11/15 after spending 2 weeks there. I know there are many great reviews on here of this hotel but I just do not agree. Its old, it’s worn out and it’s so ready for a referb. The rooms although very clean are dark with dark furniture. The lobby is horrid, once again worn out with old fashioned seating and not much of it to go round. The pool, oh dear where do I start, well firstly its old, the patio area is never washed down on an evening and it’s filthy with moss growing between the block paving. There are wild animals wondering round the hotel grounds, can’t complain about this as they were there before the hotel but and it’s a big but, they are urinating and dropping poo all over the patio and the soil that houses the trees in between the patio. They steal your drinks, tip them over and all fight for the spilled contents and in doing so they get intoxicated and they are also covered in flees. I know lots will say that they are cute but in reality they are a health risk. One day they jumped up on the table at the side of my sunbed, tipped over the drink which poured all over my bag and its contents, they then stood on the table making it filthy. I was almost sick. The plastic cups are then collected off the floor after having the animal’s faces pressed into them along with their paws and washed, not sure how they are washed, not enough to clean off the bacteria though and then they are re-used. You can use the Riu Yucatan lunchtime cafeteria to eat if you are on the beach but it’s manic and resembles a Blackpool seafront café, horrid. The food is not that hot either and is average. The Yucatan pools are busy with the sunbeds lined up so it resembles sardines in a tin and there are lots of steps down to the beach which is covered in seaweed on the shore. The staff do their best to clean it but it is a losing battle. The Iberostar next door to the Yucatan on the beach is currently closed due a fire, the sea weed on the shore there is mountainous which spoils any walk along the shore. Going back to the Tequila, it is not an authentic Mexican hotel, it is a standard Riu which needs an upgrade, Having been fortunate enough to stay at many Riu hotels they are all the same, however Riu has decided to give the Yucatan a face lift and the lobby is fabulous and the pool area all be it busy is clean and modern unlike the Tequila. The 2 weeks I stayed there I never saw anyone hose down the patio area after the animals had dropped their poo and urine all over it or the spillages from the drinks leaving it sticky and a vine for bacteria. Guests were wandering round barefoot then going into the pool. Not good. I’m pressed to find anything good about this hotel, however I must say that the animation team do a fabulous job, they perform on the stage for the evening shows and they are almost professional. The costumes are 1st class and really worth a watch if you can manage to remain in the uncomfortable bucket, wicker, and plastic seat padded chairs. Come on Riu get this hotel refurbished.More

AngelaV041, Bradford, United Kingdom

Needs a refurbish

Wonderful entertainment, good food, rooms are a little dated, dangerous slippery shower cubicle!! Beach is a short walk over a main road but so worth it. Been twice to this hotel and the second time was not as good as it is really ready for a refurbishment now.More

WendyCoDurham, Shildon

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