Surrounded by tropical greenery, the Riu Tequila has a secluded setting and a great pool scene.
Tucked inside a palm grove in the quiet resort of Playacar, the Riu Tequila is a retreat. It only takes 5 minutes to walk to a peaceful platinum-shine beach from here.
This hotel is in a relaxed part of the Caribbean Coast. When you want to up the tempo, the colourful resort of Playa del Carmen is a 5-minute drive away.
TripAdvisor Traveller Rating
Based On 5109 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Fly Long Haul
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary drinks
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests from 1st May
Honeymooners receive a bottle of rum and fruit basket on arrival.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Minibar and liquor dispenser in room. Snacks at set times.
Facilities ► View all
2 outdoor pools
With tonnes of sunbeds and thatched umbrellas dotted around the sun terrace, there's plenty of space to relax and soak up the sun.
Jalisco buffet restaurant
For breakfast and dinner. Jalisco offers buffet and on the spot cooking stations, where you’ll be able to watch dishes being prepared right in front of your very eyes. Themed buffet evenings are held three times a week. There are 2 sittings for dinner, the first 7pm to 8.30pm, and the second 9pm to 10.30pm. And there's a dress code for dinner.
La Lupita restaurant
If you'd like a late Continental breakfast, you'll be able to pick this up from the poolside restaurant and swim-up bar, La Lupita. There's a buffet lunch and an à la carte dinner in the way of a grill and steakhouse, with 2 sittings for dinner. The first is 7pm to 8.30pm and the second is 9pm to 10.30pm. There's a dress code for dinner, and you'll need to book your table in advance.
TripAdvisor Reviews Show more reviews »
This is without doubt the best hotel we've stayed in being seasoned travelers!!! The hotel gives a true Mexican feel the rooms are spacious and clean with full mini bar and optics!! Though apart from soft drinks we never felt the need to use them. !! The staff work very hard all day to ensure you have a great time from being served in the breakfast hall to amazing cocktails in the bars the food is the best we have ever had in all inclusive and all is cooked in front of you ,, from steaks to Chinese food there is something for every one,, and delicious mussels and prawns!! The entertainment staff work incredebly hard all day from morning till afternoon with games for adults and children then the shows at night which also involve games!!! They also had themed nights which are brill!!! We did book some trips but outside the hotel as they were cheaper but this is the norm in most hotels!!! But this is the first time we could honestly say we didn't need to go out side hotel reAly as so much to do!!! We did go to playa del Carmen and do 5 th avenue a few times which is good and we took the ferry over to Cozumel for a day which is not expensive and the bars for snacks and drinks reasonable!! Make sure to barter in shops!!!!! So Thankyou riu tequila for making our stay enjoyable and fun!!!!!!! Hope to see you all again!!!!!!!More
patty s, sheffield
Nice, but not quite five stars as advertised.
I traveled to this resort recently to attend a friend's wedding at a nearby resort. Upon arrival, I immediately realized it was nice, but I wouldn't list it as a 5 star resort. When I arrived at about 1pm, the staff was adamant about not allowing me to check-in until 3pm. I was a bit irritated after traveling for hours. I just wanted to go to my room, shower, and change clothes. Instead, I spent the time at the outdoor buffet near the pool. The food was good and there was a nice variety. There's even beer on tap and a full bar outside. At first, it seemed like the weather was nice, but most of this resort is open-air. So after a while, the heat and humidity become uncomfortable. It's hard to find a place to cool off, other than in your room. Even then, it was humid. I left my room for part of the afternoon, and when I came back and opened my luggage, everything inside was damp from the humidity. I only stayed at this resort for one night, and after an exhausting day of travel, I slept right through reservations at the Asian restaurant. Instead, I went to the indoor buffet. Again, the food was delicious with lots of variety. I was able to get a version of cream cheese rangoon, so that somewhat satisfied my taste for the dinner I missed out on. After dinner, I went out to the lobby area. Again, there are no walls separating the lobby from the outdoor bar and entertainment stage, so I walked right into karaoke night. That was about the time I realized that the Riu Tequila was the entertainment host hotel for all the Riu resorts. Every night there is something different, and the night club is also located there. After karaoke, I went to the night club to find that it was extremely small and full of barely legal 18 year olds. I pretty much did a U-turn and got out of there as quickly as I entered. I did like how this resort is close to other Riu resorts and the Playa shopping center. There's also a Starbucks with free Wi-Fi nearby. In the evening, I took a leisurely walk along the trail. Because this area is a bit secluded, there weren't many vehicles on the road. I saw more bicyclists, actually. The next morning, I got up early for breakfast. Again...no complaints! After breakfast, I lounged around a bit before checking out. I only stayed one night, and check out was a breeze. Because I changed hotels for the wedding on my second day, I didn't experience all that this resort had to offer. The room is stocked daily with full bottles of tequila, rum, gin, and vodka. There are also bottles of 7-up, Pepsi, Diet Pepsi, and cans of Dos Equis in the refrigerator. The sports bar offers lots of games and is stocked with late night snacks like hot dogs, hamburgers, chicken sandwiches, fruit, muffins, and nachos. There are water activities offered and a spa with outdoor services. The staff has a daily itinerary for resort activities and games, and there is a shuttle that travels to the beach, since this property is not beach-front. Overall, I would recommend this resort. I wish I could have stayed longer to experience more, but I was definitely satisfied with the service I received.More
curlmelanie, Austin, Texas
Just retuned from the Riu Tequila we had a great holiday Hotel was excellent & entertainment was very good. The food was ok for Breakfast & lunches but evening meals got s bit boring although plenty of choices just not our taste. Th only real criticism was the beach which had pristine white sands but they are plagued by seaweed that really spoil it. You expect beautiful white beaches & Cristal clear water in this area but it wasn't like that at all it was really disappointing the locals worked very hard to clear it but we're losing the battle I'm afraid as it was so bad they even bought in a JCB to dig massive holes in the sand in which to bury the seaweed but it was so bad as soon as it was cleared off the sand the sea just washed more ashore & th sea was full of it most of the holiday I think we only had 2/3 days out of the 2 weeks whn the sea was reasonably clear so my advice is check with your holiday travel agent before booking this part Mexico as we were told that it's been there for at least 4 monthsMore
Pauline13, Solihull, West Midlands
Don't you dare Riu.......!
We arrived back from Mexico yesterday having spent the last two weeks in Playa Car at the Riu Tequila. This was our second trip to the hotel, the first having been a one week stay in 2011 which we really enjoyed. We received the same warm welcome on this occasion. Booking in, allocation of rooms etc. were all completed with the same effortless, efficient and friendly way as on our first trip. As we walked through reception and on through the gardens to our room the one impression that did strike us was that the place had become a little bit 'tired' and in need of a little TLC On reaching our room, we were met with the same feeling of spaciousness and found the room to be spotlessly clean. Again, and over the coming couple of weeks, we did notice that the rooms were in need of upgrading but only in terms of a lick of paint, upgrading electrics etc. Should we really complain when were ensconced in a spacious & comfortable room with local hardwood furniture and fittings? The pleasant walk to the beach ends in a beautiful expanse of white sand with a more than adequate supply of sun beds shared by the Tequila and it's sister hotel Yucatan. We chose to do most of our sunbathing in the mornings on the beach and found little evidence of harassment from hawkers. Recent reports have stated that the hotel has problems with seaweed spoiling the beach. It should of course be said that this a naturally occurring feature of beaches around the world at spring tide and not the fault of the hotel. The seaweed is restricted to the immediate shoreline, does not effect the main beach area and the local workforce struggle manfully in extreme heat to make sure that it's pampered guests are not unduly inconvenienced! We chose to eat lunch, on the way back from the beach, in the Yucatan's restaurant. Our recollection of Yucatan from our previous visit was how it's architecture and features reflected those of the Tequila in which we were staying and (like the Tequila) had a strong mexican/mayan influence. Not any more.............!! Riu, for what ever reason, have chosen 'beam up' the old Yucatan and replace it with a grey, purple & smoked glass abomination which as about as much in keeping with it's surroundings as the Starship Enterprise would be! We couldn't fault the food and the service was superb but we stuck to our guns and ate our food in the only part of the restaurant that has survived Riu's vandalism. It was a relief to return to the calm serenity of our somewhat dated village in amongst the trees with it's low level subtly painted buildings, thatched roofs and hardwood timber portals that reflect local traditions and culture. Tequila truly is paradise and one of the few places we have been around the world where you look to squeeze every last ounce out of your holiday. The service offered by the staff throughout the hotel is second to none and the selection & quality of food would take some beating. All areas of the hotel including bedrooms, public areas, gardens & pools are kept in immaculate condition. And then the bad news.... I spoke to a few people who were employed either directly or indirectly by the hotel, about the changes at Yucatan and they confirmed that Tequila was next on Riu's hit list! I then spoke to other guests, many of whom had been coming back to this hotel for years, and their reaction to the news was a mixture of shock and horror I have suggested that they make their feelings known either through these pages or directly to Riu, perhaps even a ' Hands of Tequila ' web page? To the staff of Tequila, my wife and I would like to offer our sincere thanks for a superb holiday. To the management of Riu, I would ask you to perhaps consider your customers' feelings and save yourself a fortune by re-furbishing the place, updating fittings and the like rather than bull-dozing it and replacing it with another grey & purple carbuncle! No doubt a sentiment that will fall on deaf ears but one that I feel the need to express. This is our seventh stay in a Riu hotel and perhaps it's time to vote with our feet? I repeat.... Don't you dare Riu!!!!More
danny c, Beverley, United Kingdom
Best Hotel Ever !!!
This is the best hotel we have ever stayed in and we have been to quite a few round the world. The rooms are traditional Mexican which is what you want in mexico. they are clean, have loads of storage and hanging space, even an iron and ironing board !!.Lovely large walk in shower and a very powerfull hairdryer. There is a fridge full of coke, 7 up Fanta water and beer and even 4 optics with gin, whiskey, vodka and tequila which are refilled every 2 days !!!, personally I don't see the need for the optics as you can get alcohol 24/7 and would have much preferred a kettle and tea and coffee as would a lot of people I spoke to. The food is amazing!!!so much choice at all meal times, all so fresh and tasty and even 2 toast machines at breakfast that actually 'toast' the bread !!!!!The fresh tiger prawns and crab were to die for.!! All the staff from the gardener to manager always smiled and said 'hola' so friendly. The evening entertainment was to rival some west end shows, the best we have seen anywhere and how some people can moan about it is mind bogalling and they don't deserve to be on holiday. The only downside we found was not enough sunbeds in the sun because there are a lot of trees round the pools, if you wernt down by 8am you were in the shade for most of the day. The Coatis !!!yes they are cute and fun to watch but they will take over the hotel if something isn't done soon. I was bitten by one while laying on my sunbed by the pool, not its fault I think I starteled it because it was emptying my bag under my sunbed and I put my arm down to get it away. The lifeguard cleaned and dressed the bite but it stoped me swimming anymore that day and it gave me a shock, thankfully my tetnus is upto date and it didn't get infected. Go to xel-ha, its brilliant the best day out.!! all in all don't let my negatives put you off this is a lovely hotel and we will be backMore
jeanandpaul2013, Tavistock, United Kingdom
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