Surrounded by tropical greenery, the RIU Tequila has a secluded setting and a great pool scene.
Tucked inside a palm grove in the quiet resort of Playacar, the Riu Tequila is a retreat. It only takes 5 minutes to walk to a peaceful platinum-shine beach from here.
This hotel is in a relaxed part of the Caribbean Coast. When you want to up the tempo, the colourful resort of Playa del Carmen is a 5-minute drive away.
TripAdvisor Traveller Rating
Based On 4821 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Honeymooners receive a bottle of rum and fruit basket on arrival.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Minibar and liquor dispenser in room. Snacks at set times.
Facilities ► View all
2 outdoor pools
With tonnes of sunbeds and thatched umbrellas dotted around the sun terrace, there's plenty of space to relax and soak up the sun.
Jalisco buffet restaurant
For breakfast and dinner. Jalisco offers buffet and on the spot cooking stations, where you’ll be able to watch dishes being prepared right in front of your very eyes. Themed buffet evenings are held three times a week. There are 2 sittings for dinner, the first 7pm to 8.30pm, and the second 9pm to 10.30pm. And there's a dress code for dinner.
La Lupita restaurant
If you'd like a late Continental breakfast, you'll be able to pick this up from the poolside restaurant and swim-up bar, La Lupita. There's a buffet lunch and an à la carte dinner in the way of a grill and steakhouse, with 2 sittings for dinner. The first is 7pm to 8.30pm and the second is 9pm to 10.30pm. There's a dress code for dinner, and you'll need to book your table in advance.
TripAdvisor Reviews Show more reviews »
Nice mid level AI in Playacar
This is our 4th time staying at the Tequila, we've also stayed twice at the Riu Playacar, we just pick the cheaper of the two. In early December the crowd was a mix of a few families and lots of couples, our American accents were definitely in the minority as most of the guests seem to come from Europe. I'll mention the couple of things that might steer people away from this resort, 1st it's not on the beach so there are no beach view rooms and you have to walk about 5 minutes or take a golf cart across the street to the beach. I imagine you can still walk on the beach at night but you'd have to walk through the resort and not along the path. 2nd, it's one of the resorts furthest away from PDC, on foot it took us about a 1/2 hour, about 15 minutes more than the Reef Playacar which is the closest AI in Playacar. But for us it's a perfect place, we like to walk so we enjoy the walk into town. And we enjoyed walking along the beach after the resorts end, you can walk about 40 minutes each way. We enjoy the food at the buffet so much that we didn't even sign up for the specialty restaurants, I was trying to eat a bit healthier on this trip and there was plenty of fruit and healthier choices. I always head to the Mexican section of the buffet and fill up there but there are plenty of other choices. The coconut ice cream, guacamole and churros for breakfast are some of my favorites. The room was clean and comfortable with an in room safe, TV, small fridge, four bottles of liquor tap style, lots of bottled water and soft drinks. The shower always had hot water, the toiletries are limited and I wish they at least had lotion and conditioner since we usually travel with just carryon. We didn't use the pool at our resort, instead we spent most of our time across the street at the other Riu on the beach, we used their beach chairs and pool. Lots of shade on the beach, the beach is very nice. The staff is very friendly, they always smile and say Ola when they see you, check in was quick and painless, so was checkout. A few minor complaints. Wifi is restricted to 90 consecutive minutes, while I didn't spend 90 minutes using it each day, I wanted to be able to check in a couple of times during the day. Bringing two devices didn't solve this problem since it's code based. Also it's only available in the lobby. Toiletries are minimal, no lotion, no conditioner and the shampoo doubles as bath gel so I didn't want to use it on my hair. For those of us who come for only a few days and want to bring only carryon, it's really hard to get all my liquids into two quart size bags because of the sunscreen. And they ran out of coconut ice cream and one day the cook was hording the churros. When I asked for one she grunted and gave it to me, was she saving them for her favorite guests?More
LoveChicago, Chicago, IL
Nice hotel but wouldn't go back cos of coatis!
I did enjoy our holiday in Mexico, beautiful resort, clean beaches, clear waters. However, if I was to return I wouldn't stay at the Tequila purely because of the uncontrollable coatis! We stayed from the 8-22 Nov and having read reviews since, we had a similar experience to the person who recently did a review on here. We were due to go on the Coba Mayan trip the following morning & had been to the shop for crisps & to the Sports Bar for sandwiches as we were leaving before breakfast. Having stopped in reception for a drink & to use the wifi we left our bag on the table in front of us. Before we knew it there were about 5 coatis on the table dragging our bag off. I had a tug of war with a coatis who shredded my carrier bag & crisps apart so that I just threw it at them! Sounds like I was lucky not to get bitten! The hotel really does need to address this issue! Though it doesn't help that people still feed them when there are signs everywhere saying not to. Made me on edge for the rest of the holiday! ! They are not cute animals... I even saw them in the restaurant on an evening one night when we chose to sit outside. Never sat outside again after this. We spent a lot of time at the Yucatan after this and there was no problems with coatis here. I would return to the resort, just not the Tequila. More
AlisonWolsy, County Durham
Great value, but not 5 star, unless you drink tequila
The hotel is great value for the money. I thought the grounds were clean and tropical and food was good. I just returned from two weeks in early December. The negative of this hotel is it is not a 5 star rating. You are not beach front, even though its a 5 minute walk to the beach, depending where you are located in the tequila. secondly, the beach has absolutely no shade, they have palm trees for people who like skin cancer, but lesser star hotels down the beach have better beach accommodations. Third, a la carte restaurants 1/2 the time are some form of buffet. And lastly, the restaurants are like a feeding frenzy of people, the hotel has tooi many people for its accommodation breakfast/ lunch/ dinner. The only place you feel relaxed is at the pool in the middle of Yucatan. Sorry these comments are negative, but I wouldn't return to the Tequila, even though for what was paid is still is good value for a get away. I usually pay 250 more a week and I see where that extra money goes toward.More
southboundG, Toronto, Canada
good and bad..
Bad points first.. Frere WiFi..ur only allowed 90 minutes a day in the lobby .and U both have to log on at the same time cos once ur 90minutes have gone.. THAT'S it for the day or pay Â£10 a day.. Ouch ,... Noisiest hotel ever ..I think its because of the jet lag people are noisy coming in late and most are awake around 6 am . workers trollies Banging around. And over 2000 guests coming and going..beds comfy but god our sleep was awful for the whole 2weeks.pool area is lovely but because its surrounded by trees very few beds are in the sun so people put towels out stupidly early..food great.. Bedroom clean everything working.. Free mini bar and fridge in room...860pesos about Â£34 each airport tax payable by cash only on leaving ! I'd advise to take British pounds as a quick taxi up to 5th avenue u can exchange Â£1 for 21pesos .taxi is 70pesos Â£3.50 or 35miunute walk.lovely beach ..cotis wondering everywhere pinching any food and drinks.. Loong 10 hrs 15 mins there from bham only ,8 1/2 hrs back.. Still looking on dreamliner.. People who stayed at riu royal or YucatÃ¡n come to tequila as better atmosphere food etc. Oh bar staff are awesome...More
david y, Birmingham, United Kingdom
Went for a week at the end of Nov, what a great holiday. The Riu Tequila is really good and the staff are the most friendliest people we have met. Ignore other people when they say the beach is a 10 min walk, maybe if you are crawling from too many tequilas. It's no more than 5 mins and lovely to walk under the tree covered arch way. The beach is lovely. Gets very crowded but the white, warm sands and the clear blue sea make it worthwhile. The Tequila entertainment team are amazing. They will walk around asking you to join in but if you say no, they do not pester you. The shows they put on at night are some of the best we have seen!! The 70/80s show was hilarious. The Michael Jackson show was unbelievable. So good. The guy who had the part of Michael could have been his twin, the dance moves were spot on and he looked just like him. I fact most people just sat there with their mouths open as to how much he looked like him. Our room was really good. I would suggest you ask for a high floor one as there are only 2 floors to each block and the upper block is quieter. And you get better views. The shower is big enough for two and works well. The fridge and optics are a great touch. Fridge was filled with bottles of water, coke, sprite, beer and cream soda. The optics were great, you get a tequila, vodka, rum and one other. The maids clean the room and make like characters out of the towels everyday. The poolside BBQ was great if you just wanted a burger or chicken burger. Loads of choice at breakfast, lunch and dinner. We only went to the steakhouse and that was nice. The pool area had it's quiet side and the service at the pool bar was faultless. The man was making me cocktails on the list that I asked for and then I was telling him what flavours I liked and he would just make some up. Again so friendly. We went in the chitzen Itza trip. The whole day was mind blowing. Ok it was an early start but really worth it. The guide was so knowledgable and his helper on the bus was great. After Chitzen Itcha the temperature was really warm at about 11am and when we got back to the coach they had ice cold water for us and cold beer!! Then you go to a sink hole, where you get to swim in the cave, this was just do beautiful. The sink hole is in a place where there is a tequila farm. We stood with a member of staff and must have tried about 10 different flavours and they talk to you about the difference in colour and the makes etc. Then when we got back on the bus we were served tequila shots, more beer and then the helper made everyone a tequila sunrise. I would really recommend the Riu Tequila, we never used the Yucatan as this was refurbished and is very European where the Tequila is still very much Mexican. The little animals that run around are great fun and so cute, but they will drink your drink and eat your food if you leave it unattended around the pool. Don't leave any food in your pool bag and take insect repellent. From all our holidays, except when we have been to the states, this is the only holiday where we have said that we would have and wished we had stayed longer. An absolutely brilliant hotel and holiday.More
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