ClubHotel Riu Tequila  

Surrounded by tropical greenery, the Riu Tequila has a secluded setting and a great pool scene.

Tucked inside a palm grove in the quiet resort of Playacar, the Riu Tequila is a retreat. It only takes five minutes to walk to a peaceful platinum-shine beach from here.

This hotel is in a relaxed part of the Caribbean Coast. When you want to up the tempo, the colourful resort of Playa del Carmen is a five-minute drive away.

TripAdvisor Traveller Rating

Based On 6695 reviews

  • Official Rating
  • 35Buildings
  • 2Floors
  • 664Rooms

Platinum

Holidays in premium hotels

  • 4T and 5T hotels
  • 90% customer scores
  • Platinum Villas available
  • 20kg luggage allowance

Find out more about Platinum »

Fly Long Haul

With Thomson Airways

  • Direct flights from 7 UK airports
  • Fly on the spacious new Dreamliner
  • Experience quieter, jetlag-busting flights
  • Enjoy complimentary drinks
  • Upgrade to Premium Club for additional benefits
  • UK airport lounge access for Premium Club guests
 

Honeymoon Offer

Honeymooners receive a bottle of rum and fruit basket on arrival.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

Buffet breakfast, lunch and dinner.  Selected local-brand alcohol, soft drinks, tea and coffee. Minibar and liquor dispenser in room.  Snacks at set times.

Facilities ► View all

2 outdoor pools

With tonnes of sunbeds and thatched umbrellas dotted around the sun terrace, there's plenty of space to relax and soak up the sun.

Jalisco buffet restaurant

For breakfast and dinner. Jalisco offers buffet and on the spot cooking stations, where you’ll be able to watch dishes being prepared right in front of your very eyes. Themed buffet evenings are held three times a week. And there's a dress code for dinner.

La Lupita restaurant

If you'd like a late Continental breakfast, you'll be able to pick this up from the poolside restaurant and swim-up bar, La Lupita. There's a buffet lunch and an à la carte dinner in the way of a steakhouse. There's a dress code for dinner, and you'll need to book your table in advance.

Rooms► View all

double room with balcony

Classic in style, these spacious double rooms all feature a balcony allowing in lots of natural light. Inside you'll find a ceiling fan, air-conditioning and satellite TV. These sleep 4 in 2 US queen-sized beds.

TripAdvisor Reviews Show more reviews »

Great hotel

We traveled with our two boys age 16 and 12. Our room was spacious and clean. The food was great! The beach was a nice, short walk. We never took the trolly. The walkway was shaded with beautiful plants and trees surrounding it. The beach was wide and clean with lots of loungers available in sun or shade. We didn't use the pools as the water was very warm. We stayed at the beach by Riu Yucatan where we went for lunch and drinks. All the service personel was very friendly and helpful regardless if you tipped or not. It was nice to see not many French Canadians stay there. Riu Tequila is definitely a place we would like to go back to. More

Aleks879, 3566705

Paradise!!!

Me and my boyfriend recently stayed here for 14 nights in May and we literally didn't want to leave! The hotel and staff were truly amazing we couldn't find a single fault throughout the whole of our stay! On arrival we checked in and had our bags taken to our room, the rooms were clean and kept like this throughout our stay with excellent room service and a stocked up mini bar daily. The hotel grounds were always clean and well signed to find rooms and restaurants. There is a free wifi service in the lobby and around parts of the pool again we had no issues. Meal times, well you will never go hungry there is always somewhere you can eat or enjoy a quick snack and drinks are also flowing 24/7. The food is fresh and changes daily so you get a good choice throughout your stay. The staff are truly amazing, friendly, kind and so helpful. The hotel staff around the pool give fantastic entertainment for all ages and are always keen to get you involved :) We ventured out of the hotel a few times during our stay and really advise that everyone does. The beach is literally a short distance away opposite the hotel there a pathway to accessby his and from the hotel there is a shuttle bus every 10-15min! The beach is truly paradise one of the most amazing places I have ever been, so peaceful and relaxing. We went down to the beach on an evening to to see the sunset and the sky changing colours.. So beautiful! The taxi service is great from the hotel if you let them know at reception one is outside the hotel with a couple of mins. We got taxis to 5th avenue for shopping and also to the bus station to catch a bus up to cancun! The taxis are reasonably priced and the prices are advised by the hotel or tour guides again we had no issues! We booked excursions through Thomson and enjoyed all! Overall we had an amazing stay, we will be returning in the near future and we would 100% recommend this stay to others! Thank you x More

traveleatrelax93, 186408

Fabulous Tequila

This was our second visit. Hope wont be last. Fabulous beach.(short walk). Fantastic atmosphere. Marvelous food and drink (especially cocktails). Spotlessly clean. Beautiful surroundings. Entertaining wildlife but the best attribute is the staff. Lovely cleaner Nancy, waiter Jeremiah, all animation and great bar staff.. my favourite lady Veronica in the bar behind pool. She is so funny and entertaining better than the evening shows! You can visit Yucatan and Playacar, which we did to eat a couple of times whilst in beach bit i much prefer the Tequila as others to modern and sterile ( just my preference ). Very few negatives. We found lack of sunbeds, also others leaving towels in beds around pool then going of to beach for the day! Some of the sunbeds in bad condition. Rooms could do with bit of a revamp ( but not modernised like playacar ).A member of reception staff not helpful when i asked for some assistance. However positives far out way negatives. Yet again meet some very lovely new people and had loads of fun. More

Natalie V,

Great spot decent price

Not a lot of Canadians here, mostly English. Super friendly staff. We had a birthday and an anniversary here and the hotel made it special. Kids age 7 and 10 had a blast. Food is great, buffet especially. Beach is a good 5 minute walk but worth it if you like the ocean. Tons of beach chairs and shade. Not a noisy party spot, it was just right. We felt very safe. Note: skip the free trip to the tequila shop and jewellery store. Too pushy and expensive. Go to 5th Ave if you want to shop. Or just walk 5 minutes out of hotel for souvenirs.More

TitiTitiTiti, 181747

Fantastic Stay- Famlies Please Read

I've just returned from the Riu Tequila first of all this hotel is fantastic very traditional Mexican and set in the jungle with some telly intrsting animals roaming about. What makes this hotel amazing is the animation team who work unbelievable hours and aim to please all the guests and also the waiting staff in the restaurants & bar. The reason I've given the hotel a 4 star and not five is the management staff in particular Natalia and one person in particular at reception where completely rude to me. Ive never in my life been spoke to like this let alone being a paying customer. Despite arriving at the hotel at 4pm and immediately requesting a travel cot for my 10 month old baby I was then to find out at 9pm when my children were jet lagged waiting to go to bed that the hotel had none left!! I very politely asked if they could locate one from one of the other 3 neighbouring Riu hotels and the reception staff rudely replied with "it's not my problem". I proceeded to ask to speak to a manager and was told I would need to wait half an hour by which point my children were dead on there feet. I then found out the manager was having dinner with the 2 other managers and that's the reason I had to wait. Well as you can imagine I was furious and went into the restaurant to speak to her. She then very rudely told me they had a 1st come 1st serve policy and I would need to take it up with my Thomson rep in the morning and the baby would need to sleep in the bed with me!! When I pointed out to her of the major health risk to the baby of doing this and what would happen if the baby fell out of the bed on to the concentrate flooring she quickly changed her attitutude and "managed to locate a travel cot" from one of the other hotels. This really put a dampner of our 1st day as up until that pint we had really been impressed with the hotel and I can honestly say I've never as a customer been spoken to that if I were to do the same in my job I would be sacked on the spot. So this negative aside the plus points are: - hotel is immaculate cleaned constantly - food fantastic you won't get bored of choice - access to the 2 other Riu Hotels next door means you won't get bored - Brand spirits at the bar none of your local rubbish - amazing shows on almost every night Negatives - if you have kids the Kids Club at the Riu is appalling really poor compared to the Yucatan Overall amazing holiday would definitely return to Mexico but just as preference would stay at the Riu Yucatan due to it's modern look & feel.More

maxinelaw78, 186534

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ClubHotel Riu Tequila
Rated: 4.5 /5 based on 6695 customer reviews
from £ from £759.08