Surrounded by tropical greenery, the Riu Tequila has a secluded setting and a great pool scene.
Tucked inside a palm grove in the quiet resort of Playacar, the Riu Tequila is a retreat. It only takes five minutes to walk to a peaceful platinum-shine beach from here.
This hotel is in a relaxed part of the Caribbean Coast. When you want to up the tempo, the colourful resort of Playa del Carmen is a five-minute drive away.
TripAdvisor Traveller Rating
Based On 7775 reviews
- Official Rating
Holidays in premium hotels
- 4T and 5T hotels
- Minimum 4/5 Trip Advisor score
- Luxury properties
- 20kg luggage allowance on Thomson Airways
Fly Long Haul
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary meals accompanied by your choice of wine
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests
Honeymooners receive a bottle of rum and fruit basket on arrival.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Minibar and liquor dispenser in room. Snacks at set times.
Facilities ► View all
2 outdoor pools
With tonnes of sunbeds and thatched umbrellas dotted around the sun terrace, there's plenty of space to relax and soak up the sun.
Jalisco buffet restaurant
For breakfast and dinner. Jalisco offers buffet and on the spot cooking stations, where you’ll be able to watch dishes being prepared right in front of your very eyes. Themed buffet evenings are held three times a week. And there's a dress code for dinner.
La Lupita restaurant
If you'd like a late Continental breakfast, you'll be able to pick this up from the poolside restaurant and swim-up bar, La Lupita. There's a buffet lunch and an à la carte dinner in the way of a steakhouse. There's a dress code for dinner, and you'll need to book your table in advance.
Rooms ► View all
Double Room with Balcony or Terrace
TripAdvisor Reviews Show more reviews »
2 weeks that would not pass fast enough
First we had an upstairs room we had asked for a downstairs just a booking screw up. The downstairs room we were given was a total nightmare,smell of dampness, a/c not working, tv not working, little black bugs in the bed. We had to stay there that night, the new room would not be ready until 3pm next day, still not unpacked. I was so fed up I asked the rep to get me home, was told I would have to buy new tickets. Moved into new downstairs room still some smell of damp. next morning found the dressing table covered in little white bugs, taxi up to Walmart, bought disinfectant and bug spray, then found the wardrobe running with tiny ants more bug spray. worst of all no kettle, tea or sugar in the room. This hotel has no room services you have to walk to the sports bar for a cut of tea or a snack. some of the rooms are a good 10 long walk. We found the food good the staff were very helpful. round the pool fall asleep you could find yourself covered in ants. We will not be returning to Mexico the £50 a head tax to leave was the final sickenerMore
John M, 551771
Hotel Riu Tequila is excellently placed just a few minutes walk from a beautiful caribbean beach. The hotel itself is very clean and the room cleaning service is superb. Even decorating our room on my partners birthday. There is a vast choice of excellent food both in the main restaurant and the steak, Asian and Mexican restaurants. It would perhaps be an improvement if in addition to the barbecue food from the poolside restaurant being eaten at the poolside it was allowed for food from the restaurant to be eaten there also. All the staff throughout the hotel were extremely friendly and helpful as were the Tui staff. Would certainly visit again. More
You lost a star not for services, but personal experience (one star for this issue)! :(
I will start with the only issue we had in this resort, the one that cut short this review of 5 stars. It was our 10th wedding anniversary. The hotel knew, and let us a letter to look for Gerry in the reception to organise something special for us! I was exited: 10 years anniversary happens only once. We went to the reception as instructed, and cutting a long story short, they said they could only offer us a "special" dinner at the steak house, at 7pm. I stated that we are vegetarians!!! They said, after lots of discussion, they would prepare a vegetarian meal, to which we replied, "it is still in a steak house! Can you do in the buffet, the Oriental, any other? And a bit later, not 7pm?", the answer: "No, has to be in a steak house, and at 7pm". We decided not to have it... :( If you look at the pictures in Tripadvisor, there are people celebrating anniversaries, engagements, birthdays, in the buffet. So, why not us? Our tenth wedding anniversary was very important to us. You failed to make this date special. And for the customer service on this date, I give you -1 star. :( But, the fact above is personal and relates to my husband and I, and I am a fair person. The holiday overall is a 10 stars, and the hotel itself is a 4 stars. The 5 stars items: *The food! - We are vegetarians and there are tons of options. We can't rate any meat. But the food was delicious. That breakfast! OMG!! *The beach - THAT BEACH! It is something else.Short walk, 5 minutes. We liked to go via Playcar instead of Yucatan. *The animals - Cute little things walking around. And the cats! We feel in love with a kitten that stays every evening after 6pm on the side walk that goes from the Tequila to Starbucks/shops. If anyone sees him, can you please let me know that he is ok? *The grounds - So beautiful! Well kept. *Check in and out - Painless *Reception area - beautiful and rustic. I thought I was in a huge colonial Hacienda (Ranch)! *Bar staff - So helpful! *Entertainment team - Great. Always up to something. *Evening shows - Great too. Lots of laugh. Even the bad are good. And the Mayan show, Mariachis, and the Circus were 10 stars! *Very quiet in the room in the evening. ZZZZZZZ :) The 4 starts: *The rooms. Needs serious upgrading. Not very luxurious... Dated and dark, and it needs a door to the toilet area, not a curtain! *The cocktails are good, but very sugary. Very sweet. I used to wake up with the chemical sugar taste in my mouth. *cleaning needs to be improved a bit. See pictures. The 3 stars: *The pool area - We did not like the pool and pool area. Needs to be renovated. But we are beach people, so it did not make any difference.It is not terrible, but it is far from 5 stars. *Internet free in the lobby only? Seriously? I paid to have it everywhere. *No waiting service in the restaurant. Go grab your own water, coffee, drinks. Not a massive deal but not a 5 stars service. *more ice cream available through out the day! ;) Summing up: will we be back? YES, and very soon!!! Did we have fun? Yes, the time of our lives. The beach, food, animals, grounds, made the holiday for us! Riu Tequila, I expect you to make up for our 10th wedding anniversary somehow on our return. I will give you 5 stars then. :)More
Wonderful authentic Mexican hotel
We loved this hotel the grand entrance / reception area was so welcoming and comfortable with fountain and plenty seats . The grounds were immaculate and lovely to walk round with wildlife wandering about . The paths meander to the rooms . Rooms were extremely comfortable with so much room , massive bed , lovely shower area and balcony , air conditioning and a fan . There is no kettle which disappointed me as I like a cuppa in the morning before I'm dressed and we couldn't buy one anywhere, we made do with buying a flask & filling it up at the bar , would have been handy to have a hot water machine seperate from the bar , but this is my only complaint. The food in all the restaurants was amazing and so well presented with so much choice, there was nothing they didn't have on offer . The staff were all very friendly and helpful. Pool area was clean and plenty of beds as was the amazing picture postcard beach , which also had access to a restaurant during the day , always plenty of sunbeds and a pleasant amble down to the beach unless you wanted to jump on the little cart and get a lift down. There was wifi only in reception but always found a seat there . The entertainment team were always about very friendly and extremely professional and entertaining. We woul definitely return here and have recommended the Riu Tequila to our friends . There is a nice running path outside the hotels , very safe in the enclosed gated area we ran most days . There is also a free safe holiday n the room and optics refilled every couple of daysMore
"I'll BE BACK"
This was are 4th year in a row here it just got better and better, here are a few names - Rosa, Ray, Fanny, Victoria, Dave, David and all the rest Xxx again food, drink and room fantastic thanks again TequilaMore
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Bed and Breakfast
£338 per personView details
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