This elegant beachfront hotel doesn’t just look the part – it delivers a pair of sea-view pools, a stylish spa and a collection of speciality à la carte restaurants.
This place is just steps away from a stretch of gently shelving white sand, just a few minutes from lively Cancun. It’s got a pair of pools to its name, plus a dining scene that includes 5 speciality restaurants.
The hotel has twin turrets, each with a cupola and statue atop. Interiors are equally impressive – the lobby features painted ceilings and crystal chandeliers.
These rooms come with one king-size or two double beds. They've also got a liquor dispenser, which is restocked every two days, a coffee-maker, iron and board, 24-hour room service, turndown service and toiletries.
These rooms come with space for four with one king-size or two double beds. They've also got a liquor dispenser, which is restocked every two days, a coffee-maker, iron and board, 24-hour room service, turndown service and toiletries.
Average monthly temperature and rainfall for the Cancun location.
TEMPERATURE (°C)RAINFALL (mm)
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This was our first staying in RIU Palace and everything was absolutely amazing !!! The staff was lovely and helpful, the room was very clean and the food was excellent! (the buffet in particular).
The sea is clear and the beach is fab!
I wish I could stay there longer!More
FabyyCH, Lugano, Switzerland
Beautiful hotel, memorable experience!
The best hotel I have ever stayed at; we travel 1-2 times a year to different places.
Lobby: It is lovely and elegant. You feel relaxed sitting at the lobby even with guests roaming around or arriving/departing. You won't have that suffocating feeling.
Rooms: Not carpeted, but with marble tiles which makes it look cleaner and sophisticated. There were 4 of us in the room and it was roomy enough. The bar/refrigerator is replenished everyday and booze is unlimited.
Food: Excellent! The buffet and the formal dining restos like Kristal and Sakura had excellent food and service. There is food anytime of the day/night.
Pool: Lovely! You have that feeling that you are in Rome, Italy.
Location: Thumbs up. We're always the first people to be dropped off after the excursions.
Overall experience: totally satisfied customer although the ATM was not working at that time but it was still the best experience ever. My only suggestion is that guests need to be properly informed before hand that reservations for the formal dining restaurants should be made 2 days prior.
Staying again at this hotel? Definitely!More
Chona C, Miami, Florida, United States
Loved the Colonial style decor of this hotel.
Check in was without fault. LOVED the pool areas. Both pools were everlasting.
Bar service was terrific, Refills were delivered constantly without having to reorder.
The staff was extremely friendly and very energetic. Drinks were perfection.
I was disappointed in the food at the buffets. The meats were over cooked and there was not the variety that the Peninsula had. Lamb was served at the Italian restaurant with BUTTER knives! Improvements are needed.More
greattravelagent1, Joliet, Illinois
I loved this resort! The rooms were very clean, spacious and comfortable. The food was wonderful - there is something for everyone. We did try the Crystal Fusion restaurant which I would recommend. Not only did they serve you a bottle of champagne, but provided a bottle of wine with dinner as well. The pools were very nice with the infinity ledge. There is one pool that is more for adults with the activities, which are fun to watch or participate if you enjoy that. They play a lot of good music, there are volleyball games going and the vibe is very upbeat at this pool. The beach was great, we did not have issues finding chairs. The staff was SO friendly. Like I have read in other reviews - the staff does not make much so please tip them. They work 9-12 hour days six days a week and do it with a big smile on their face. The humidity in Cancun was VERY high, probably the highest I had ever experienced and I've been to many places in the Caribbean. I would definitely come back to this resort in a heartbeat.More
LillianAndrews, New Hampshire
Beautiful Hotel, Great Location!!!
This hotel is very beautiful and has a great location. As you walk into the lobby the views of the pool and the beach are amazing. You feel as if you're looking into a post card. The beach is amazing with crystal clear water and the hotel grounds are immaculate. The rooms are spacious with beautiful views. The location is perfect for shopping as there are shopping centers right across the street. The only thing that needs to be improved is the food. Unfortunately, we weren't really impressed by it but the drinks were great.More