This elegant beachfront hotel doesn’t just look the part – it delivers a pair of sea-view pools, a stylish spa and a collection of speciality à la carte restaurants.
This place is just steps away from a stretch of gently shelving white sand, just a few minutes from lively Cancun. It’s got a pair of pools to its name, plus a dining scene that includes 5 speciality restaurants.
The hotel has twin turrets, each with a cupola and statue atop. Interiors are equally impressive – suites come with regal red and gold colour schemes, while the lobby features painted ceilings and crystal chandeliers.
Based on 4214 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Honeymooners will receive a complimentary fruit basket and an extra bottle of tequila in their room the day after arrival.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. 24-hour drinks. 24-hour snacks.
Facilities ► View all
A good-sized pool with plenty of space to relax, plus there's an adjoining whirlpool bath too.
Offering breakfast lunch and dinner with on-the-spot show cooking, and twice-weekly themed evenings.
Evening entertainment programme
Live music and shows.
Rooms► View all
Junior suite sleeps up to 4 with 1 king-size or 2 double beds. Air-conditioning, satellite TV, free Wi-Fi, phone, liquor dispenser restocked every 2 days, coffee-maker, iron and board, hairdryer, 24-hour room service, turndown service and toiletries.
Junior suite sleeps up to 4 with 1 king-size or 2 double beds, air-conditioning, satellite TV, free Wi-Fi, phone, liquor dispenser restocked every 2 days, coffee-maker, iron and board, hairdryer, 24-hour room service, turndown service and toiletries. Can be sold as a single.
TripAdvisor Reviews Show more reviews »
Amazing Honeymoon! Defiantly be back!
From the moment you walk in to this place your amazed! Was greeted by friendly staff at reception and got upgraded due to being on honeymoon! Our room was large with the most amazing view. Maids came everyday with fresh towels, made our bed and kept our room spotless. we even had animals made out of towels on our bed daily. There are two pools here one is quieter so you can relax but if you like a bit of entertainment defiantly go to the bottom pool over looking the beach. Lots of activities going on here my husband isn't a sunbather like me and he really enjoyed the entertainment the pool volleyball, basketball ironman competitions etc. Pool staff you can not fault very friendly and can not do enough for you. Had drinks brought to me whilst I sunbathed couldn't ask for more! Although the Americans do get loud by the bar they did not bother us. We met some lovely american friends here. The food here is amazing so much choice, fresh and delicious. My husband and I really enjoyed all the restaurants available but Krystal is most defiantly worth a visit. Although the beach is small it's beautiful. We enjoyed feeding the fish and enjoyed a walk in the evening ! We swam with dolphins, visited coco bongos (must go) and rented a boat to go around the island when we stayed here. amazing! Although we enjoyed the dolphins we paid a lot of money to share our experience with 12 other people this was the only aspect of our honeymoon we were a little disappointed with. I'm quite saddened to see some reviews that do not give this hotel the justice it deserves! It appears to me that the harsh reviews are written by snobby stuck up people who like a good moan. The staff work extremely hard here, it's very clean, food was fabulous and my husband and I loved it what more could you want! Amazing honeymoon and we hope to come back! X More
Good for relaxing
My wife and I took a vacation to Cancun and stayed at the Riu Palace. The staff there is very nice and hospitable so the service was great. The resort is very clean and is always being cleaned day and night which was good to see. The place is a bit quiet so it's good if you want to go somewhere and relax however they do have some music by the pool bar but it's not very loud. Also, the resort itself is a little older so it's got a different look than other resorts which are more on the modern side. Overall though, we had a great time and thought it was worth it.More
Humberto S, Downey, California
A wonderful time
My husband and I recently visited Cancun Mexico. We stayed at the Riu Las Americas and it was a great experience. Everyone was kind and the hospitality was excellent. The hotel is beautiful and the service is fantastic. We sat down with a representative of best day travel. His name is Jair Callejas. Jair was nice, very professional , patient and happy to assist us. We could not have asked for a better representative. We took bus tours and he made sure that we had great service and he explained everything and made it easy for us to make our decisions where exactly we wanted to go. We will revisit Mexico and this hotel again.More
Sheila R, Woodbury
Definitely going back next year!!!
Overall the trip was a success! Pools were awesome. Cause you had your chill,relaxed pool. And you had your loud music with different activities going on. The beach was awesome. Ocean was awesome. Perfect time of year to go is Sept. Food: Breakfast and lunch were good. Dinner......the first night was Caribbean night. Ehhhh. Didn't eat much. The next night we tried the steakhouse. We're from Texas,USA. Steak was awful. There are a couple of American restaurants by the hotel so next time we're gonna eat breakfast and lunch at the hotel. And the. Eat dinner outside of the hotel. Location is great! It's right by the flea markets,bars,clubs(if you're into that. We didn't go)and more restaurants. Only a 25minute drive from the airport. We used Olympus for our transportation. Very good and reasonably priced. The staff was AMAZING! Always see someone cleaning. Never did we have an empty cup in our hand. They really want to see you happy and having fun. Which we did. More
Courtni G, Fort Worth, Texas
This place is a DUMP!
The property is musty and dirty. The staff incompetent and indifferent. I had a business partner come over from another hotel to discuss plans for a conference the next day, and they were soon beating down my door and threatening to call the police for having a guest over. I was told after the fact that a guest pass has to be PAID for to have a visitor. This was never disclosed to me at registration, nor in the contract I signed. The management here is shady and the property in a state of disrepair. The room smells musty and furnishings look like they've been here since the Revolution. Stay away from this dump and spend your hard earned vacation money elsewhere. More
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All prices shown are updated once every morning and therefore could change at any time during the day. All prices shown are per person and are based on 2 adults sharing unless otherwise stated. When selecting an offer you will be asked to enter in the number of adults and children travelling, the applicable price will then be displayed based on your chosen party size.
Online savings - Refers to an online discount of 9% on September holidays (10% from 5th September) and 9% on holidays in October. Applies to the basic adult cost before supplements. Available on package holidays booked online departing between 1st May 2014 and 31st October 2014 Online discount only applies to package holidays booked on firstchoice.co.uk and does not apply to flight only, accommodation only and tailor made flight+hotel bookings. Online discount is not combinable with free Child Places.
Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only, cruise, Thomson Ski and any other bookings. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time. We reserve the right to change or withdraw the offers at any time.
Free child places - Free kids offer applies to new bookings only, on selected summer 2014 holidays, subject to limited availability. Only 1 free kids place is available in each selected hotel room or selected apartment type or villa with 2 full paying adults. Other children must pay the full brochure price. Available on First Choice holidays only. Free child places may not be combinable with other discounts.