This elegant beachfront hotel doesn’t just look the part – it delivers a pair of sea-view pools, a stylish spa and a collection of speciality à la carte restaurants.
This place is just steps away from a stretch of gently shelving white sand, just a few minutes from lively Cancun. It’s got a pair of pools to its name, plus a dining scene that includes 5 speciality restaurants.
The hotel has twin turrets, each with a cupola and statue atop. Interiors are equally impressive – the lobby features painted ceilings and crystal chandeliers.
TripAdvisor Traveller Rating
Based On 4648 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Fly Long Haul
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary drinks
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests from 1st May
Honeymooners will receive a complimentary fruit basket and an extra bottle of tequila in their room the day after arrival.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. 24-hour drinks. 24-hour snacks.
Facilities ► View all
A good-sized pool with plenty of space to relax, plus there's an adjoining whirlpool bath too.
This place offers breakfast lunch and dinner with on-the-spot show cooking, and twice-weekly themed evenings.
Evening entertainment programme
Live music and shows.
Rooms► View all
junior suite for sole use
These rooms come with one king-size or two double beds. They've also got a liquor dispenser, which is restocked every two days, a coffee-maker, iron and board, 24-hour room service, turndown service and toiletries.
These rooms come with space for four with one king-size or two double beds. They've also got a liquor dispenser, which is restocked every two days, a coffee-maker, iron and board, 24-hour room service, turndown service and toiletries.
TripAdvisor Reviews Show more reviews »
great place for reunion
This was to be our 42 nd year after graduating Medical school.60 plus people gathered for three nights in march and had a blast.Property is immaculate.Sea and the view,Staff and cleanliness,smiles and genuine welcomes...We loved it.50 of us were vegetarians and the place managed to feed us with many options.We had the all inclusive deal which worked out best as no planning was required for meals.Ariadne Perez and her coworkers made sure evrything went as a clock work.Only disappointment was a planned dinner at Rio Pepe for which we paid extra was a flop.Mexican food in Mexico not being great? Overall best choiceMore
arabourne, Scottsdale, Arizona
My husband and I just returned from a three (3) night stay at Riu Palace Las Americas. We had such a wonderful time. We didn't quite know what to expect as we'd never been to Cancun or an all-inclusive resort. We'd read a lot of reviews on this property and others. Needless to say everyone has a different experience, but we felt overall, we could not have asked for a better experience. (Only a longer one!!!!) The central issues identified by others in TripAdvisor reviews did not present for us. While our stay was very short compared to many of the other guests we met, we had a GREAT time. The food was abundant and delicious. We really loved the poolside BBQ on Saturday and the Steakhouse, which had the best lobster I've ever had. The one downside is that you can only have one (I guess I have my cruise experience where you can have unlimited lobster stuck in my head). Despite the negative reviews of the Mexican Restaurant, we really loved our meal. If you go you HAVE to order an espresso. They put vanilla in it, which makes it so yummy. One of my favorite things about this property was that the crowd seemed like an 'older' crowd. My husband and I are not into the party scene so we were somewhat apprehensive about visiting during prime spring break time. The other guests were well-behaved and quiet. While the hotel was full, it did not seem like it at all. We were looking for a relaxing, quiet getaway where we would be treated well...and we found it. We didn't have any trouble finding beach chairs, I put the towels out first thing in the morning. I loved watching the sun rise each morning from the docks. I took pictures, but they don't do the beauty justice. The staff was friendly and willing to assist. I enjoyed the water aerobics a lot. Across the street from the neighboring Riu is an indoor shopping mall with the usual souvenirs. I love peddling prices and had fun finding some souvenirs. Overall, this property exceeded our expectations and we had a wonderful experience. Missing the warmth and excellent treatment...and the espressos! More
Kelsey S, Minneapolis, Minnesota
Great Service, but like Riu Palace Peninsula better
I just got back from staying at the Riu Palace Las American in Cancun, Mexico. This was my second time to Cancun in the past year. We stayed at the Riu Palace Peninsula in March of 2014 and loved it .....but it was off the beat and path a bit so we thought we would try the Riu Palace Las Americas for the location and so we could compare. The price was about the same for each hotel. The service and food were outstanding, however the rooms we subpar being outdated, a really bad air conditioning unit and had a REALLY bad mildew smell. When I returned home, I had to wash all of my clothes, even the ones I didn't wear because they were damp and smelly from the mildewy and damp room. It was hard to sleep because the room was so moist. We also found a very large cockroach in our room one day and it scared the bejesus out of us. They also had very few electrical outlets and my husband and I had to swap sides of the bed, which was hard to get used to, because he sleeps with breathing machine and there was only one plug beside the bed.(The Peninsula had very nice rooms and no problems with smell or ventilation). The plug by the coffee machine kept coming out of the socket. The views were amazing as was the beach was bigger than the Peninsula. There was only 2 pools and they had all of the activities and the music at the pool bar, whereas the Peninsula they have more pools so if you wanted activities, you could go to that pool or if you wanted to hang at the pool bar, you could just do that. At the Las Americas, many people had their kids in the pool bar, then got "offended" when you were swearing or smoking a cigar, however it was a bar, so there was really no other place for the kids to go except for the other pool or the beach. The pool bar was definitely not a place for kids and if my daughter had been with us, we would not have had her at that pool. The wifi in the smelly room was very slow and took forever to download something or email. The food was great when you got there when the new buffett was being put out. If not, it was cold and left over from the earlier meal. Lots of variety and very yummy. The Italian pasta was amazing as was the chips and pico. The drinks were good and strong if you wanted them to be. I highly recommend the dirty monkey. Sanibel at the pool bar hustled his butt as that was the most popular place to be during the day.Abu at the lobby bar were great...Abu is the most friendliest and we enjoyed sitting with him there. They kept the water stocked all the time and the hotel and the staff was great overall. It's a really nice hotel...not 5 stars, but if it was updated a bit, had more pools and amenities like the Peninsula, lost the mildew smell and got better air conditioning in the rooms, it would be. Overall, we had a great time! We will be back and staying at the Peninsula again, but will come down to hang out with our privileges.More
Cherv16, Grand Blanc, Michigan
This was one of the most relaxing vacation I've ever taken. I've read a lot of complaints that made me worry about choosing this hotel but frankly, I think some people just don't fully appreciate a good thing. PROS: - Room was very clean. They came twice a day to clean it so I'm not sure why some people were complaining about this. I do have to note that I left about 20 pesos for the maid every day we were there just as a little incentive. Beverages were restocked every night. -Bar service is pretty fast. We never had to wait too long to get our drinks order especially when you are laying out by the pool. The waiters come over several times to check on whether you want drinks or not. Tips are not expected but they are definitely highly appreciated. -Restaurant Service is fairly efficient in comparison to restaurants outside of the resort. Some people complained it is too slow but honestly, why would you need to rush through dinner. The waiters just assume you are taking your time digesting your food. -Beach was very relaxing. It didn't get super crowded until towards the end of our vacation when a huge group of vacationers arrived (not sure they were college Spring breakers, but Spring breakers nonetheless). -Staff overall were friendly. We had the same server at the specialty restaurants (shout out to Carlos!) the entire time we were there and he was very attentive and nice. Cons: -I had mysterious insect bites on my arms one night and I couldn't figure out if it's from the ocean/outside or from the bed. Either way, the bites were annoying and left some nasty red marks on my arms. My husband didn't get any bug bites so I'm thinking it was from the beach/water. -I'm a wine drinker and their selection of wines weren't that great. Though they give you an entire bottle for dinner, most of the time I didn't even go past two glasses as they weren't really to my liking. -Musty smell. This is the only complaint I can validate. There were times when the musty odor in the room woke me up from my sleep. Overall, the vacation was amazing. The food was ok, not super great but definitely ok. I didn't get sick from anything which is good. It's not as great as the food we usually get on cruise vacations but at the same time, the food felt a bit fresher and less salty. Usually I gain about 5-8 pounds after a cruise vacation. This time I gained about 3 pounds which isn't too bad considering the amount of eating and imbibing we did. Though tips are "included" I suspect the very hard working staff do not really get paid much so I threw in a few pesos/dollars at the restaurants.More
Another Great Riu Experience!
We just returned from the Riu Palace Las Americas after spending 7 fun-filled nights there! Even though it was Spring Break and the hotel was near-capacity, it did not feel crowded. This is the 4th time visiting this hotel. It is a great location if you want to be within walking distance of Senior Frogs, Carlos n Charlie's, etc. The entire staff works so hard making sure everyone enjoys their vacation. The entertainment staff definitely goes above & beyond getting people involved & keeping fun activities going throughout the day - water basketball, volleyball, dancing & other crazy games. My only complaint is the beach is small & not a great for walking. They have recently changed out the bath tubs for very nice showers & updated the rooms. Rooms were very clean, my only complaint is the blankets in the closet need to be updated. Food was very good, my favorite was breakfast. Drinks were as strong (or weak) as you want them. Beautiful hotel - I would definitely recommend.More
Melinda T, Saint Joseph, Missouri
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