This elegant beachfront hotel doesn’t just look the part – it delivers a pair of sea-view pools, a stylish spa and a collection of speciality à la carte restaurants.
This place is just steps away from a stretch of gently shelving white sand, just a few minutes from lively Cancun. It’s got a pair of pools to its name, plus a dining scene that includes 5 speciality restaurants.
The hotel has twin turrets, each with a cupola and statue atop. Interiors are equally impressive – suites come with regal red and gold colour schemes, while the lobby features painted ceilings and crystal chandeliers.
Junior suite sleeps up to 4 with 1 king-size or 2 double beds. Air-conditioning, satellite TV, free Wi-Fi, phone, liquor dispenser restocked every 2 days, coffee-maker, iron and board, hairdryer, 24-hour room service, turndown service and toiletries.
Junior suite sleeps up to 4 with 1 king-size or 2 double beds, air-conditioning, satellite TV, free Wi-Fi, phone, liquor dispenser restocked every 2 days, coffee-maker, iron and board, hairdryer, 24-hour room service, turndown service and toiletries. Can be sold as a single.
Long and short of it, WOULD DEFINITELY GO BACK!!! I really had a great experience at Riu Palace Las Americas. I will recommend it to all my friends.
A few people said it needed to be updated and I disagree. I loved the old world charm of it. I was talking to a lot of people that had stayed next door, prior to it being renovated and they said they didn't do a renovation they did a ruination. So I went next door and it was way to modern for me. I like the one we stayed at.
I took my son for his graduation present. It was like spending 7 days in paradise.
I did not smell mold or mildew and I thought the place was absolutely beautiful. I loved all the wood. The buffet was great, all the time. The restaurants were nice, the drinks were great, food was great and the people that waited on us were out of this world fantastic. You could not want for a drink or for our table to be cleared. They were the most attentive, friendly people I've ever dealt with. They were also cleaning all the time. The resort was so clean and so well taken care of.
Next time I go to Cancun, I will definitely go back.More
scrapvixen, shorewood, IL
Can't go wrong w/ Riu!
Clean, relaxing, beautiful pool area, and excellent service in the restaurants! Buffet was more than enough and we enjoyed the specialty restaurants. We have stayed at several Riu resorts in the past and, as always, this was a great value!More
Cord2011, New York City, New York
Second time even better!
My heart is just full of happiness and gratitude to all of the employees that make this hotel what it is. First time I stayed as a couple--third floor overlooking the private hot tub, room and beautiful was wonderful. This time I took my daughter to celebrate her 32nd birthday. When the hotel learned of her birthday they went above and beyond any of our hopes--even had complimentary champagne and chocolate covered strawberries delivered to our room. She also was dealing with some health issues and they were so accommodating to make her feel as comfortable as possible. We lost track of the names, but--Daniel, Pablo, Ernesto you will always have a place in our hearts. As far as food in the main dining room, I don't see how there is room for complaints. It was beautifully presented and we didn't have anything that wasn't delicious. I tell my friends the sand feels like wet powdered sugar. The hotel is opulent but comfortable. And I slept like a rock on the beds--and I have sleep issues. When we had a problem with the toilet the staff was there within ten minutes to fix it. Our favorite bar was the outdoor "tequila" bar. You make instant friends. I have yet to smell any of the smells talked about here, its humid and I don't know if that has anything to do with the comments. My only criticism may be about the "reserve policy" for the beds by the infinity pool. We noticed people put out their towels the night before to have them...beach is better anyway :-) And be sure to do the water yoga at the party pool...these things being said, now make a reservation and make some memories!!!More
fiftytwoyes, Mount Vernon
Don't stay here if you have allergies or asthma!!
I was bothered by the mold/mildew present throughout the property. As soon as you walk in the front door you can smell it. Hotel is beautiful looking, but in desperate need of a complete makeover! I spoke with several others also having a problem staying there and were also going to leave the hotel. The room I was in was very fancy however when you opened the dresser drawers, all you smell is mildew/mold. After the first night a wonderful front desk staff named Rebecca moved us to the 7th floor. When I first entered the room I thought it was going to be different; however that was short lived. After the air freshener wore off, there you have the same smell as every where else. After staying in the new room the second night and still having a problem with the mildew/mold, I went to the front desk and asked Rebecca if she could move us to the sister property - RIU Palace Peninsula. After pulling some strings she was able to move us over there at no up charge which I really appreciated! I paid for a taxi to take us over there and was pleasantly surprised at the difference. The RIU Palace Peninsula is only about 3 years old and there is absolutely no presence of mold/mildew smells whatsoever. If you are looking for a "beach experience", I don't think you will be happy here either. My Travel Agent warned me! When you go in the water, it is rocky and hurts your feet (never experienced that before). The water is beautiful looking though, just not so much fun to go in. Enjoyed the Italian restaurant - buffets were okay.More
lam813, Apalachin, New York
Superb service and very clean.
Good food plenty of choice. Good variety of brand drinks. Very large rooms and bathrooms. The service is excellent from the dining rooms, the bar, the sun loungers, pools and beach, they come round all the time offering drinks. The entertainment which started at 9.45 was good most nights and the chairs very comfortable. two big pools one of which was quiet and the other was for drinking and playing games including Aquasize every day and Table tennis on the poolside. In the room they provided a coffe percolator which we used to make tea by getting t bags and milk from the outside dining area. We had a problem with our toilet and they fixed it within 10 mins of reporting it. On our last day we discovered a good area above the dining room with sun loungers and jacuzzi which overlooked the party pool. Overall a great hotel.More
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