This elegant beachfront hotel doesn’t just look the part – it delivers a pair of sea-view pools, a stylish spa and a collection of speciality à la carte restaurants.
This place is just steps away from a stretch of gently shelving white sand, just a few minutes from lively Cancun. It’s got a pair of pools to its name, plus a dining scene that includes 5 speciality restaurants.
The hotel has twin turrets, each with a cupola and statue atop. Interiors are equally impressive – the lobby features painted ceilings and crystal chandeliers.
These junior suites come with sea views and a balcony or terrace plus lounge for that extra bit of space. There’s a double bed or twin beds and you’ll have air-conditioning, phone and liquor dispenser which is restocked every 2 days. And there’s 24 hour room service plus turndown service.
Travelife Gold is awarded to hotels that demonstrate industry-leading sustainability practice. In other words, properties that are both greener and fairer to the environment, their employees and local communities.
Second time I and my family have stayed and have enjoyed it.
Great room service, location, clean modern rooms. Close to shopping restaurants Etc.
Fast free internet, went sailing, swimming, snorkeling.
But, same food every day, got old real fast. More
Really nice place for couples, quiet spots and great beach. Good food and drinks! If you want more noise and young people, you can go next door to Riu CancÃºn for The day.
Very close to the nightlife area.More
Traveled down to Cancun with about 35 friends and all of the staff treated us like Family! Upon arrival I was told there were no rooms available since we were a couple hours early for check-in. After speaking to another one of the reception guys he shifted some things around and got us a room, thumbs up! Room was good size with separate seating area, spacious balcony and amazing view. It did tend to be humid and one thing I found strange was that the double beds are together, no space between them. We spent most of our time at the pool bar, big thanks to Julian, Ivan,Ernesto and specially Fortunato they are simply the best bartenders and made our vacation a remarkable one! The entertainment team was also amazing, they accompanied a group from the hotel at night to The City and made sure we had a good time and were being attended well, I believe one of the guys name was Beto I forgot the others but they were amazing people. We didn't get to make any reservations to the hotel restaurants since they had to be made 1 day prior, one suggestion would be to change up the Buffett Selection from time to time, it got boring after a couple of days. We also visited the Riu Cancun next door, it's a modern facility and seemed like attracts more of a younger crowd. They have a 24 hour bar you can visit once Riu palace bars close down. Overall it was a great stay, we are already missing the pool bar and it's only been 2 days. More
Javier Z, 56003
The hotel itself is beautiful, it's next door to the Riu Cancun which is more 18-30s hotel, this is more quieter/older adults. Your wristband lets you get into next door though.
The buffet is gorgeous and if you come this far you need to visit the Steak restaurant. We tipped in the restaurants and around the pool/in the buffet, they workers here work SO hard to accommodate for your every need, felt so welcomed and had the holiday of a life time! It was paradise, beautiful surroundings, the pools are lively next door with games happening all day. If I come back I'd stay next door though as its livelier but couldn't fault this hotel at all! More
I have been to many different destinations around the world and for a all inclusive this one is great. You will never go hungry , considering they have many different taste buds to serve to they do it well. Will be back without any question. More