This elegant beachfront hotel doesn’t just look the part – it delivers a pair of sea-view pools, a stylish spa and a collection of speciality à la carte restaurants.
This place is just steps away from a stretch of gently shelving white sand, just a few minutes from lively Cancun. It’s got a pair of pools to its name, plus a dining scene that includes 5 speciality restaurants.
The hotel has twin turrets, each with a cupola and statue atop. Interiors are equally impressive – suites come with regal red and gold colour schemes, while the lobby features painted ceilings and crystal chandeliers.
Based on 4174 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Honeymooners will receive a complimentary fruit basket and an extra bottle of tequila in their room the day after arrival.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. 24-hour drinks. 24-hour snacks.
Facilities ► View all
A good-sized pool with plenty of space to relax, plus there's an adjoining whirlpool bath too.
Offering breakfast lunch and dinner with on-the-spot show cooking, and twice-weekly themed evenings.
Evening entertainment programme
Live music and shows.
Rooms► View all
Junior suite sleeps up to 4 with 1 king-size or 2 double beds, air-conditioning, satellite TV, free Wi-Fi, phone, liquor dispenser restocked every 2 days, coffee-maker, iron and board, hairdryer, 24-hour room service, turndown service and toiletries. Can be sold as a single.
Junior suite sleeps up to 4 with 1 king-size or 2 double beds. Air-conditioning, satellite TV, free Wi-Fi, phone, liquor dispenser restocked every 2 days, coffee-maker, iron and board, hairdryer, 24-hour room service, turndown service and toiletries.
TripAdvisor Reviews Show more reviews »
For the amount of money we paid to come here I was very disappointed with the service of the front desk staff, the hours of the restaurants and pool facilities, and the unavailability to get a reservation at the resort!! We by far had more fun when we left the resort for daily activities then when we stayed. It is safe to say that I will never come back to another Riu nor would I recommend it to anyone else. More
Fun holiday in Cancun
We have visited many Riu hotels and this is definitely one of the best. The hotel is a short distance from the airport, maybe 35/40 minutes drive, and is opposite 2 shopping malls that sell your usual holiday souvenirs, pool floats, t-shirts etc. Other more upscale shopping malls are a close drive, with designer shops and restaurants. The food was fantastic, the amount of shellfish and steak on offer was great. We ate in the Krystal restaurant which we thought was brilliant, such fantastic service and delicious food. The steakhouse was also good. Most of our meals were in the buffet. The food here in our opinion was excellent, certainly the best we have had at any hotel on AI. We were upgraded on arrival to a wonderful sea view room overlooking the quiet pool, a great location for us as we prefer early nights when we are away and therefore we were not disturbed by any entertainment noise. Service in all areas of the hotel were excellent. All members of staff were friendly, polite and worked extremely hard, tip or not. We do tip well, but I do not think that this affected the level of service we received- we felt we wanted to tip as the service had been so good. The beach was small during our visit, although they were beginning to address this while we were there by building jettys out into the water to help preserve the sand, so the depth of the beach may have increased since our visit in April. However, there is still plenty of room for everyone to enjoy the beach. One thing that they could provide on the beach would be umbrellas to give some shade. That would be a big improvement and I'm sure would be appreciated by many people. The sea was calm to swim in, this is the area of Cancun where the sea is calm enough to enjoy without the worry of being hit by huge waves or strong currents. You can also walk a long way down the left of the beach, to a beautiful lagoon area along in front of some of the other hotels. Look out for the starfish around here, we found 2 : ) We had a photography session with the on site photographer. The photos were beautiful (although very expensive!) I'd definitely recommend having some pictures taken, especially if it is a special holiday. We visited Xcaret for the day. This was an excellent (although long and very tiring) day. Highly recommended, although such a shame that they still use dolphins as entertainment. We visited Riu Cancun next door to have a look around. The 2 hotels are worlds apart in our view. Riu Cancun is definitely louder and with a party atmosphere, whereas Riu Palace Las Americas is laid back, relaxing and classy. I know where I'd rather be! We used the quiet pool every day, which is an infinity pool. It is very clean and a nice place to sit and watch the world go by. The hotel is set to be refurbished soon in a modern style, like the new Riu Palace Peninsula. I hope that it still retains it's grand and classy atmosphere. All in all, we had a brilliant holiday here and would happily return. More
RebelGirl25, Cambridge, United Kingdom
We stayed here on the second week of our Mexican holiday after 7 nights on the Thomson Yucatan Explorer Tour. Our two teenagers 16 and 14 were with us.The public areas are very impressive, Art Deco in style and opulent. It was a completely mixed nationality hotel with very few Europeans. Mostly South American, American and Asian. There are some shops in the lobby but they were expensive in comparison to the shopping centre across the road. The pools are both beautiful although we opted for a quite terrace around to the left overlooking the beach, which had a jacuzzi. The beach is so lovely but there are no umbrellas. You don't need to bring beach towels as you can exchange your towel card everyday for a fresh one. The rooms are lovely and spacious. Ask for a high floor for spectacular views. It was our first time in an all inclusive so it was a shock to see full bar optics and fridge full of beer in our room. They also have 24 room service. The air conditioning is extreme good throughout the hotel as is the wifi. The staff are just wonderful especially Brenda and Lorena in the lobby bar. If you love Margaritas, like I do, ask for a Natural one not the ones made from margarita mix which is vile. During the day the waiters come round the pool, terraces and beach to take orders. We would tip them as they were so good. The food is incredible. The buffet has everything you could possibly want for breakfast, lunch and dinner. They have themed nights such as Mexican or Japanese which were brilliant. You have to book the other formal restaurants at least one day in advance. We tried the Fusion Krystal restaurant which was good but all of these restaurants have only choices of the main/entree and pudding. We tried the Steakhouse as well which was OK, but to be honest with two teenagers the buffet suited them better. Ask for champagne if you like Cava type wine although it is not very dry. There was entertainment every night the Mayan Night, Mexican Night and Michael Jackson night were great. The theatre is huge but I would still get there about 20 minutes before the show to get good seats. The hotel next door Riu Cancun had been recently refurbished. It is completely modern, mirrors, stainless steel and no character. Please don't do this to the Las Americas! We went out snorkelling and out on jet skis, both were absolutely brilliant and reasonably priced. We also took a bus to Walmart and to the shopping centre Market 28. I think the shops opposite are much better. All in all we couldn't recommend this hotel and holiday high enough. It was the best holiday we have ever had and we have traveled all over the world. If you enjoy culture and a relaxing time do this two centre culture/beach type holiday.More
PurpleKim1, Belfast, United Kingdom
We loved our stay at Riu Palace Las Americas. The rooms were clean and comfy. The food was delicious and the service was spectacular and extremely friendly. Highly recommended. We had a sea view and its was worth the extra money. Treat yourself and stay at this all inclusive.More
My favourite place
Very late in writing this review, I will keep it short, stayed for 14 nights end sep/early oct 2013. We had stayed 3 years previously! Free upgrade to an amazing view! Staff are wonderful, palace is wonderful, food is in the main very good, but it's all about the views for me and the people, truly amazing. Off to Jamaica in a few weeks to another palace (partners choice) it really has a lot to live up to. Book and go you won't be disappointed, I hope to return to celebrate my 50th birthday in a couple of years! Special thanks to Abu in lobby bar, so so funny and makes a fab cocktail! Don't worry about the smell people mention I believe it's down to humidity! Take a fragrance plug in! Enjoy More
BIRDY050, SHAW, OLDHAM
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